Bay Gulf Imports

VERY GOOD

VERY GOOD PEOPLE FAMILY BUSINESS GOOD!! I NEED HELP WITH MY TRADE THEY HELP ME AND I BUY MY DREAN CAR THANK YOU BAY GULF IMPORTS

worst car seller ever

was interested in buying 10k cash car, didnt ever offer me a test drive nor take me seriously, then I had to show my 10k on hand and then he wanted to do business, too late

No response.

Needed a car and was a cash buyer. Contacted dealer about a car that they stil have listed three weeks later. Found another one and bought it.

Horrible customer service

I will keep this simple> Owner Liz Rude> Owner Liz Discourteous > Lack of knowledge of the finance system. I will NEVER do business nor will I refer this dealership out anywhere except the BBB. Some it up BUYER BEWARE you spend your MONEY!

I would never do business with these people again. They...

I would never do business with these people again. They prey on people w/ bad credit. I will admit they did pull the wool over my eyes. I over paid for my car big time. 6mo later I went to BMW in Tampa & got a loan for half the interest rate

Overpriced inventory and they are sometimes rude on the...

Overpriced inventory and they are sometimes rude on the phone. Worst thing about dealership is you don't get a receipt when you make a payment wtf!

I have dealt with a lot of car business people over the...

I have dealt with a lot of car business people over the years, and I have to say that these guys really impressed me. Very genuine, kind and extremely patient. Would definitely recommend them to others.

I knew exactly what I wanted before coming to Bay Gulf...

I knew exactly what I wanted before coming to Bay Gulf Imports Inc. I searched for a car, with details that I was looking for. I found this Kia car on autotrader.com and it had good descriptions and photos. Also the price was reasonable. I drove all the way from Melbourne (FL) to Tampa (FL) to check this car out. Owen was very nice, patient, and friendly. He allowed me test drive comfortably. And then he answered my questions about a several things about the car. Even though I am deaf, he was patient and tried his best in communicating with me by speaking slowly and wrote down on paper whenever I didn't understand what he said. The negotiation was smooth, and we agreed on the price. I was happy with the price that I offered and he accepted. If anyone wants to buy a car, it's a good idea to go to Bay Gulf Imports Inc, and make sure to ask for Owen!!

I had a great experience with Owen. I am always skeptical...

I had a great experience with Owen. I am always skeptical when buying a car from a dealer, but Owen was extremely personable and professional with me. He also worked with me on price, term, and my payment and went above and beyond to ensure my car was to my satisfaction even after I purchased it. I will definitely recommend this place to my friends and family to see Owen again! Thank you!

Please see response to my original review written in...

Please see response to my original review written in October 2012. My situation has been completely turned around and my perception and experience with Bay Gulf has changed thanks to Liz and Cesar. I thought it was not only important to respond to my original negative review but to also give them new ratings based on how the issue was handled. I am very happy with the outcome... see my original review and response to that review dated today.Thanks

Every time I call make a payment whoever the lady that...

Every time I call make a payment whoever the lady that answers the phone is so NASTY She has no manners acts like you are bothering her I hate calling and can't wait to save money get another car give them their car back so I never have to deal with her again she is RUDE ALL THE TIME BAD BUSINESS

Ratings changed on 6/13/13 due to successful resolution ...

Ratings changed on 6/13/13 due to successful resolutionContinuous lies. Sold me a car that had been wrecked before, wasnt on Carfax and was told that it had never been in accident. The AC evaporator was also bad, when I mentioned the AC didnt feel as cold, they told me, it was fine and that it was just because it was a hot day outside. I took car to dealership and found out all kinds of things. My engine blew becasue of an small oil leak that went undetected, Gulf Bay offered to have used engine put in and allow me to pay monthly. Car still had the leak even after the replacement engine and almost blew engine again. Had to buy a new car and pay for both cars. I stopped paying the side note for the engine due to the fact I couldnt pay for both cars and a repair and they repoed the car EVEN though I have never been even one day late on my car payment, which is deducted from my account automatically.They never even placed a collection call to me about the side note and took it upon themselves to consider the side note a part of my original loan. I am in contact with lawyers now.

MY ADVICE DO NOT DO BUSINESS HERE!!! Just a warning to...

MY ADVICE DO NOT DO BUSINESS HERE!!! Just a warning to anyone looking to purchase a used car from this dealership. We purchased a vehicle on a payment plan. We have made every payment and recently paid off the vehicle. Guess what they will not send us the TITLE? Their excuse is it is in the mail. They never believed me when I said that to them about my payment. All I can say is unbelievable and horrible business, have reported Bay Gulf Imports to the BBB, Attorney General and DVM.

These guys are scum rip off artist who prey on those with...

These guys are scum rip off artist who prey on those with credit issues or foreclosure issues. Immediately the price of the car went up 2K when my credit wasn't par. even after offering 6k cash down. On top of this, the car was mis-advertised with options not on the vehicle not to mention no detailing of the vehicle and was handed the keys to a completely empty gas tank.Money grubbing fake salesmen like Owen make me think of words like smarmy snakes, lower to the ground than dirt.Any other dealer would be better than buying from this guy!!!!