Baumann Auto Group Chevrolet Buick Cadillac Chrysler Dodge Jeep RAM

Baumann Auto Group Chevrolet Buick Cadillac Chrysler Dodge Jeep RAM

625 SE Catawba Rd, Port Clinton, OH, 43452

(866) 591-4053

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4.8
Overall Rating

Customer Service: 4.7 Buying Process: 4.8 Quality Of Repair: 4.7 Overall Facilities: 4.8


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Beautiful car at a Great price

5
BruceOH on 07/09/2014

Buying Process: 5.0 Overall Facilities: 5.0

We found a 2011 Malibu on Cars.Com that was at Baumann in Port Clinton. The sales person we dealt with was great and very friendly. She let us take a test drive and we sat down with the manager to work out a deal. We were given a very fair price for our trade in and setting up finance was a breeze. This was a great car buying experience.


MR.

5
Ron Woods on 07/06/2014

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Very responsive to our request and very fast service on this visit. We like the service.


Pleased customer

5
Janice Bahnsen on 07/01/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Excellent and friendly staff. Great selection of vehicles. Would recommend this dealership to everyone.


Service Problem Resolved

5
Thowerth on 06/17/2014

Customer Service: 5.0 Quality Of Repair: 5.0

Dealt with the service department only. Car was in for the GM recall(s) - had a related (I felt) / unrelated (service dept felt) wiring problem that was resolved by the service department at no charge to me. Very satisfied with the end result!


Sue Schenk Roth Sales

5
Sonya Unckrich on 05/03/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Great service and very quick too locate just what we wanted.


all service has been expertly done

5
Bill Jones on 04/23/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

everytime we have needed any service they have taken care of it immediately and just as they said they would


Service

5
Sharon Park on 04/14/2014

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Quick in and out. Very Courteous.


customer service

4.8
Ron Woods on 03/08/2014

Customer Service: 5.0 Buying Process: 4.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

very prompt with service and on time. Buying experience is pleasant without pressure and opportunity to explore options when selecting models for prospective purchase. We like our sales rep.


BAumann Auto Group

4.5
JanPC on 02/03/2014

Customer Service: 5.0 Buying Process: 4.0 Quality Of Repair: 5.0 Overall Facilities: 4.0

We are very happy with Baumann Auto Group. The purchasing of our automobile, our 2014 Impala, was an exciting experience and we had a very knowledgeable salesperson. Everyone was up on their game and knew their stuff. We had not thought about a brand new vehicle, let alone a 2014, until the sales man showed us the mileage factor and the accoutrements of the Impala. We intend to keep Her Highness, Miss Impala, in the best shape and that means continuing with Baumann. Our recent visit to Service was done quickly and efficiently. Just love it!


Great Service

5
Lisa on 01/28/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Everyone was so pelasant. I couldn't believe how easy it was to get my service appointment set up. When I brought th ecar in I was told it would take approximately 45 but it was only about 30 minutes. Great job and kudos to everyone!


Baumann Auto Group

5
Clair on 01/28/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Purchased new Spark for my wife. Sue did an excellent job. Very professional!! I will return to purchase again. Also had service work done on my 2007 HHR. Well done.


Great service

5
Philip on 01/27/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

First of all... we love our XTS and have been extremely with it. Purchasing it from Baumanns in Port Clinton has been a great experience. When I brought it in for service I didn't have to wait more than an hour and had a nice sunny spot to sit and wait with a cup of coffee. THANKS!


Satisfied

5
Terry on 01/10/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Regular service and tire rotation. After a couple of rescheduled appointments do to the weather it came off without a hitch. Staff is always first class and very attentive.


Friendly, efficient with a family atmosphere.

4.7
BillyO on 11/16/2013

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

This dealership provided a friendly, efficient experience; no waiting for the 'manager discussion' like some dealership pull. A family atmosphere wiling to accomodate my needs and wants.


Clean / friendly / knowledgeable dealership...

5
Linda W on 11/14/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

We have dealt with Norm Frisch in the past and will continue to do so.... whenever we need a vehicle... used or new. He is friendly, competent, and knowledgeable - and a pleasure to deal with! Not only Norm... but everyone at Baumann's Auto Group in Port Clinton are great people to do business with.


Unimpressive Service

2
Galtier on 11/09/2013

Customer Service: 1.0 Quality Of Repair: 1.0 Overall Facilities: 4.0

To know how mediocre Baumann GM service is (in Port Clinton), you need to use other providers. I periodically get forced to use Baumann and consistently leave with disappointment. They do not try to accommodate my schedule, do not offer return rides, do not wash/vac car (no matter how high the bill), provide minimal repair information on bills, and have a record of rework on repairs. Ahead of a recent 700 mile trip, I had them totally check over my car. At the other end of the trip, I went to another Buick dealer that I trust and they found verifiable brake and electrical problems that Baumann missed. Baumann had worked on both systems.


$31,692

Mileage: 9

Color: GRANITE CRYSTAL CLEARCOAT METALL

Transmission: Automatic

Body Style: Minivan

City: Port Clinton, OH

Engine Type: 3.6L V6 24V MPFI DOHC

$17,671

Mileage: 24529

Color: RED

Transmission: 6-Speed Automatic

Body Style: SUV

City: Port Clinton, OH

Engine Type: 1.5L I4 16V GDI DOHC Turbo

$39,380

Mileage: 4

Color: WHITE

Transmission: 9-Speed Automatic

Body Style: SUV

City: Port Clinton, OH

Engine Type: 2.0L I4 16V GDI DOHC Turbo

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