Balise Hyundai

Thanks

Thanks much for making my purchase run so quick and smoothly .... As you know this is my 5th car I purchased from you. It's great to work with you guys, no pressure and I believe you do everything in my best interests.

Great Job

I am very happy to buy a car from this dealer, it feels great to have a new car, thanks Balise Hyundai for make me feel happy.

Simply the best!

My sales person was named Marcus and he was excellent!! He provided me with excellent customer service and informed me of all my options. I showed him cars that I was interested in and what my price range was and he lead the way. I believe he is a strong asset to the Balise company and since driving away with my car just 2 short weeks ago I have referred him to numerous people . Marcus is a strong person to have on a team. He speaks well, has a natural enthusiasm for his position and makes eye contact. Most of all he wants to make sure all customers leave with a smile. He set me up with my first oil change and even came to see me following taking the car home to make sure that I was all set and had no complaints with my vehicle. If anyway possible this portion of the survey could reach him I would just say Marcus to put it simple, you are the best! Thanks so much and God bless!

turn in

I was planning on giving up leasing but they were able to get me in a new sonata for a few dollars more a month which is still in my budget these are great cars and will continue doing business with this dealership

Tucson buying experience

Excellent service , timely sale , great salesman and friendly staff. Very knowledgeable and helpful in every way would definitely shop here again.i would definitely recommend this dealership to my friends and family.

Satisfied Customer

Dave is the best salesman I have encountered buying a car !!! I would tell my friends and family to go to Balise Hyundai and ask for Dave.

excellent

Chris made buying the car easy. I got a fair price for my trade and an excellent price for my new Hyundai Elantra. This is the third car that I have purchased from Balise Hyundai in Springfield, Massachusetts. I plan to return there for any future purchases and service.

Great Experience!

I typically dread the car buying experience based on past experience. Making this harder was the fact that my very reliable 2011 Hyundai Sonata was totaled in an accident, forcing me to buy a car much sooner than I wanted to. However, I have to say that I was very pleased with Balise this time around. I researched my vehicle ahead of time and had already test driven it before I came into Balise. I explained to Joe Klundt what I was looking for, and that I was at the point of getting competitive quotes. Joe was excellent... He got me exactly what I needed and allowed me to make an informed decision without trying to badger me or make additional offers as I left. Balise gave me their best price up front which is what I asked for... and it was the best offer when compared to the other dealerships I went to. Once I had decided to purchase the car from Balise, Joe provided a pleasant experience the rest of the way. I would recommend him to anyone! Thanks Joe!

Dubour 2016 Sonata

The overall experience was excellent. Chris Nargi, our Salesman did a great job. And I've always had a good experience throughout my routine maintenance visits. Keep up the good work.

Great car and great service

Called to set appt and advised what we wanted and to have all ready since pressed for time. Wahab was concientious of this and met our expectations. Very knowledgeable and professional and in no ways "pushy" which we appreciated. It sealed the deal for us.

Professional

My salesman was very professional, and helped me find the best vehicle at a great deal. He went over all my options and was able to answer any questions and concerns I had.

HAPPY WITH SERVICE

I HAVE BEEN LEASING HYUNDAI'S FOR AROUND NINE YEARS. EVERYTIME I VISIT BALISE, IT HAS BEEN A PLEASANT EXPERIENCE. THIS TIME I WORKED WITH MARCUS AND HE WAS VERY HELPFUL AND MADE SURE I WAS HAPPY. HE ALSO MADE SURE I GOT THE RIGHT DEAL. THE OFFICE PEOPLE WHERE I SIGNED ALL THE PAPERS WERE ALSO VERY NICE.

Easy to deal with

Everyone was professional and up front. No haggling required. Gave me a great price the first time. Car was ready when I went to accept delivery, so I was in and out in just a couple minutes.

Professional

My salesman was very professional. He went over every question or concern I had and I was very pleased with him. I would definitely recommend this dealership to a friend or family member.

Best buying experience

Bought a used car from Marcus at this dealer. Everyone at the dealer went beyond and above. Great price great customer service. Had to drive 200 miles to get there because they had a car I wanted. Would drive 200 miles again for next car purchase because of excellent service.

Excellent, Superb

Worm atmosphere unbelievable fast deal to my satisfaction . I will highly recommended Belise in Springfield .super clean aperiance nice looking lobby very professional sales aperiance.

Report of good experiences

Very attentive to my needs during the sales experience. Enjoyed working with Chris and Eddie. I will see how this dealer deals with my service needs. Initial results of getting an inspection sticker were mixed.... it could have been accomplished in a more timely manner.

Amazing Salesman Dave

I leased a 2017 Elantra from Dave the salesman at Balise. He was professional, courteous and knowledgeable about my car in adundance. He went out of his way to extend himself providing answers to my questions days after the deal was completed. He went well beyond what I consider to be the job of a salesman. He always returned my calls and explained many options of the car to me repeatedly until I fully understood the functions. I would recommend him to anyone going to Balise looking for a new vehicle. Thanks for reading. Mark.

A Great Purchase Experience

This is the second vehicle I have purchased in a little over a year at this dealership. The first was a 2015 Equus and this one is a 2017 Genesis G-80. Hyundai has created a world class product in the Genesis and this dealership makes the purchase and service experience world class as well. I have no complaints and have been totally satisfied with my experiences to date,

SantaFe

The dealership was professional and friendly. I have already recommended people to death I have already recommended people to the salesman and dealership. Purchasing the car there was a great experience

You'll do better at Balise

It was a pleasure doing business with Balise and with Wahab my salesman. He was extremely professional, knowledgeable, and caring about my needs. I'm now driving a car I love from a place I trust. Thank you Wahab

Very satisfied

My salesman David gave a very personalized experience. He gave me positive feedback and was up front about everything. He explained things very well and showed he cared about me. I hate shopping for cars and this was my first new car. I did not get that car salesman vibe from David and would definitely buy another car from him.

Becky's review

Very professional and friendly staff. I have been dealing with Balise for years and trust them in their sales and price. Great service department and selection of vehicles.

Pleasure going to Balise

This is my third time that I have purchased a car from Balise. It has always been an positive experience. Chris Nargi was not pushy in any way, which I know anyone would like. Got a great deal on a great car.

Car Sale

Henry was my sales rep, great salesman, very knowledgeable with Hyundai's. Answered all questions with ease. And we had a lot of them. Will refer him to friends and family.

Excellent

Mr. Wahab Mohammed was easy to talk to, very knowledgable and responsive to all our questions and concerns. The whole process went as he said it would. Although there was some waiting it was not more than what he said it would be.

Great experience

I had a great experience. Our salesman Wahab did a great job and was very accommodating, informative and professional. I definetly would recommend Balise Hyundai to famil and friends.

Elantra

I thought the staff was very friendly. Service was prompt . Chris was great, everyone seemed helpful and I love the car. Would definitely recommend to anyone that is looking to buy a car

Love Hyundai!

Unfortunately my 1st Santa fe was involved in a total loss accident. I'm extremely confident about the safety of my hyundai after the accident. Highly recommend hyundai to family and friends!

Great customer service!!

Wohad was great. He helped me with everything. And made it so easy. The whole group of sales and finance were very friendly and supportive. I feel really comfortable and Happy with Balise Hyundai.

My first Hyundai

Staff and dealership as a whole were very friendly and professional and I look forward to buying my next car from here as well, and continued relationship with balise

Sonata purchase

Our sales associate was very knowledgeable with the vehicle we were considering. He did his best to make sure we had a very pleasant experience with buying this car. Everyone we worked with in the course of making this purchase was very pleasant and knowledgeable. No one tried to "oversell" us. We were very happy with the experience and are looking forward to an on-going relationship with Balise.

Great

I am very happy with the service I received and look forward to continue buying my vehicles with Brian Houser. It's always pleasant, straightforward and easy.

Hyuandai sport

Great and friendly service. We were very comfortable with our first lease purchase after a thorough explanation. We feel this will beat meet our needs. We were not pushed into this decision and felt we were offered a fair price.

Very good

I had a very good experience buying my car with Chris. I presented to him what I wanted and he came up with a vehicle that matched me perfectly.

Above and beyond my expectations!

After my car accident they did everything to help me get back in a car so I would be able to get back and forth to work. Amazing staff members! Wouldn't go any where else to purchase a car!

Happy owner so far

This is my second Hyundai purchase in 7 years. I really believe they carry a great product and give more vehicle for the price compared to there competitors. I hope they stay the course they have been on and hope to purchase more vehicles in the future and make recommendations by word of mouth to others

Excellent Service

Excellent and thorough service by trained professionals. The salesman exceeded my expectations and put me in the car that I wanted. I would definitely recommend going to Balise Hyundai and seeing Marcus to purchase a vehicle.

Excellent dealership !!!!

I do not wish to add anything at this time.This require needs to be removed from this survey !!!! I have no more to say !!!

New

Great review nice clean place awesome staff would go back to this place and buy another car in the near future and would tell my Friends about it

2017 santa Fe from balise

The salesman was very knowledgeable and helpful. There were no high pressure sales tactics. The price was very reasonable. Everyone at the dealership was friendly and helpful.

Balise Hyundai

Really appreciated how as soon as we pulled up the dealer came out and greeted us at the car even had a car ready to look at and take for a test drive.

Good

Chris & Bryant are great assets to company and are lucky to have them to work with. They took care of me in a timely manner to accolade my family needs as well.

Great experience

Appreciate the work completed in my transaction. Great experience. EVERYONE was friendly and very helpful. I was able to go home with a vehicle i loved.

Beautiful car and great price!

We had the best experience buying our SUV at Baiise Hyundai. Everything went smoothly and we left happy. We'll be back for sure! We love the new car!

Best car buying experience.

I am 65 years old and have purchased new cars approximately every 3 to 4 years. Our Balise Hyundai salesman name was Wahab sMohammad. Wahab was the most pleasant, professional, and knowledgeable salesperson we have ever worked. His attention to detail, honesty, and efforts to get the correct answers if he didn't know them, made the entire process enjoyable.

Great dealership. No hassle.

Purchasing a new vehicle was easy and hassle free at Balise. I got a great vehicle at a great price. Everything was made simple. Brian and Carlos are great to work with.

Great experience - far better than most Hyundai dealerships

I was very happy working with the salesman, Marcus, who was informative and helpful, but not at all pushy. He was very helpful to me finding the exact vehicle I wanted and delivered it professionally. I felt that the entire dealership was run very well, and my experience there was similar to what you would experience at a luxury car dealer. I visited a few other Hyundai dealerships while I shopped for this car, but they were not run very well and their salespeople were poorly informed and much less professional. On the other hand my experience at Balise was terrific.

elantra 2017

Better design, better miealge,better road stabistability. Much more room between steerin wheel and my self biger weels.bette leg room,great safety future rear veg camera.

Wonderfully Sales Experience

The entire sales process was a wonderful experience. I was not at the dealership longer than I wanted to be. I left feeling I could call on them with any questions that I might have. I would definitely recommend them to someone else.

Santa Fe sport

I had great service and excellent price when buying my vehicle. I would definitely recommend this dealership to friends, family and colleagues. Thanks again, Balise!

Easiest Car Buying Experience

Wahob was a great salesman who answered all my questions and provided me options on what I had available to purchase. He had great follow up and make sure that I was all set before I drove away. I will refer friends and family here!

Happy with my purchase.

All of my questions were addressed and answered. They are professional and helpful. Very happy with my new vehicle. I will probably recommend them to friends and family.

Review

Great costumer with good time management and excellent prices will definitely recommend to family and friends. Love my new Elantra fully loaded with all the right equipment for my needs, thanks Marcus!

2017 Hyundai Elantra

inecperienced wonderful service and a welcoming atomosphere at Balise. The employees were all so friendly. Our sales rep made sure to meet all my needs within the price range we could afford. He made sure that after we purchased the vehicle that everything was to our satisfaction.

It's worth it!

Wahab was a great sales rep and I feel as though the dealer and finance manager did all they could to get me the best deal based off my minimal credit history being a recent college grad!

Jgray

Me experience at balise was top notch. I had a unique situation that they sat down and disused my options that other dealerships would not. To me they went above and beyond.

Great experience

All employees from salesmen to service were friendly, courteous and helpful. Walked away from dealership feeling as though I made a good vehicle decision and received a fair purchase price.

Friendly, helpful and knowledgable

Employees from manager to salesman were pleasant, friendly, informative and had patience. Have shopped here for years and will definitely come back for service and when my lease is up.

Happy Customer

- we discovered small mark in passenger side window after we got home. was only noticeable in certain angle of sun reflection in window. called dealer, a specialist sealed the small stone mark to our satisfaction.

Great experience

Overall I had a great positive experience. Everyone at dealership was respectful and honest. Dave didn't sell me on what he wanted to sell or the latest deal. He focused on what was important to me and gave me honest answers. A true professional.

Excellent

Excellent experience all questions were answered love the car the sales person and staff were great I am not a big Typer so filling the rest with barium of words to make the twenty five word minimum

good

Good people working at this company. I was recommended by my boss who has been a customer of yours. I will do the same with my friends as well too. Thank you all.

Top notch dealership with tremendous service.

I was very impressed by the staff. From the moment I first walked in to when I drove off with my new car. They were all very pleasant, friendly, knowledgable and helpful. I have already recommended this dealer to several of my friends and coworkers.

Awesome

It was great working with the guys at this dealership. They took their time and went through each document with me. I would recommend this dealership to anyone.

Great Dealer

Fantastic dealership would work them again and recommend to family and friends for both sales and service. Offers great competitive pricing. Worth the stop for new car or tires will save you money.

Excellence

Balise was an amazing experience and I couldn't have asked for anything better! They found the perfect car for me for the perfect price! I love my car!

Nice dealership

My cousin brought me in because she had a good experience twice with her salesman and I got a new car that I found to be a good price and something I really like. Henry was her salesman, not pushy and very pleasant.

Great Experience

Henry was very helpful and broke everything down for us. He knew right off the bat what type of vehicle we were looking for and offered from used to new and ultimately got us into a new vehicle.

Excellent

This was my first new car purchase and Chris Nargi made it easy and stress free. I am very satisfied with my 2017 Elantra. The gas mileage is great! Thanks, Chris for making first car buying experience a success!

Balise Hyundai

I would highly recommend buying a car at Balise Hyundai. This was my second time purchasing a car from there and the customer service both times was excellent. Wahab was very knowledgeable and friendly. Wahab and Matthew Mailloux made the whole car buying process easy and fast. Great job guys!

New car purchase survey

Excellent car and buying experience! My salesman, Bryant Biccum, was very knowledgeable, time-efficient, and a pleasure to do business with. I would definitely recommend Balisle Hyndai.

Love My New Hyundai Tucson

I love my new hyundai tucson because of all the new safety features. It is a pleasure to drive. I am very proud of my new hyundai tucson.

Review of Marcus Stimage-Norwood

Professional. Patient No pressure. Responsive to email request. Willing to take the time needed with us. He met us where we were at. Was very clear and gave us options.

second buy

I bought a 2014 2 years ago and traded it in on a 2017 I love the car and the gas mileage and its ride is great since I do a lot of driving

Review

Enjoyed all of the folks I worked with. It was a good experience and love the car. Thank you. Look forward to working with you in the future.

My new Accent

Excellent buying experience. Dealer staff was very professional in the way they negotiated with me the entire time. I was not pressured into anything and purchasing the vehicle was very simple. I felt valued through the entire transaction and will be back for service and will recommend Balise Hyundai to anyone I know that is looking to purchase a new or used vehicle.

Best dealership around!

Best experience, friendly staff and the best deals, clean showroom and car maintain area. Will recommend to all my friends! Great selection of vehicles and no pressure what's so ever, very easy to desler with.

Our car buying experience at Balise Hyundai

Everyone at The Balise Hyundai dealership that we encountered were very helpful. Manager Brian Houser and salesperson Joshua Baker did all they could to ensure buying a car was a good experience. Joshua was very knowledgable about the Hyundai product and worked with us to find the right vehicle for our needs. I would highly recommend Balise Hyundai dealership for their professional, knowledgeable, and friendly service.

Excellent

Awesome customer service!!!!! I'm very satisfied with my purchased at Balise Hyundai in Springfield MA. I absolutely will recommend my friends to buy at this dealership.

Happy Camper

Leased a 2016 Hyundai Tuscon and was very happy with all aspects of the transaction from start to finish . Salesperson was extremely pleasant , knowledgeable and made the experience much less stressful than other area dealerships we had visited ..... Balise Is and will be our first choice .

2016 tuscon

Great salesmanship, salesman Carlos was very professional, no rush attitude, took the time to show us the inventory, test drive, service bays. All around great person.

Purchase review

I am very pleased with the service provided at Balise Hyundai and my dealer, Henry Bergendale. When I went in I had no credit, and Henry and the staff went out of their way to get me a car at the best possible price. I couldnt be happier with the way everything went.

My time with Balise

I just want to let you know that all of my experiences with Balise Hyundai (service/sales) have been great. My salesman this time was Chris Nargi. He was very friendly, helpful and informative. He spent the time to explain the new features of my car (I have different options this time). The finance end went very smooth as well. I have had service on my previous cars there and the service is always great and I like that I get car washes now too. I have recommended people in the past and will continue to do so. Thank you and keep up the good work.

New Sonata

Everything went smooth with the buying of my new Hyundai Sonata. I love the new car!Carlos was professional and answered all my questions.Did not encounter any problems.

Awesome Purchase Experience

I just wanted to thank Bobby Kosior, Sales Consultant, for all of his help & expertise with the purchase of my new 2016 Hyundai Sonata. His knowledge, patience & attention to detail made my hour plus drive from CT. worth the experience. Brian Houser, GM, was extremely gracious, fair & a pleasure to deal with. Both of these gentlemen exhibited professionalism, expertise & dedication that is to be commended. Hence, I have returned to Balisle Hyundai of Springfield for the purchase of my 3rd. vehicle. Sincerely, Sharon P.

Sales

I dealt with Mr. Carlos Nieves, very courteous met all my need's. Answered all my questions. Great salesman! Beautiful facility customer service is great. Will recommend dealership

New Vehicle

Everyone was very pleasant, helpful and went the extra mile help make this process easier for me. Made multiple trips to the dealership to drive different cars snd each time was made more comfortable with my decisions.

HAPPY CUSTOMER

My wife and I had a great experience had your dealership. what stood out the most for us was that we had difficulty being able to pick the car up Marcus did everything for me even went as far as to drop the car off to my house. We will recommend this dealership to all that are in need of a car. thanks Balise Hyundai!!!

Excellent

Balise Hyundai in Springfield exceeded our expectations. We are very happy with our purchase and would recommend Balise again. We also would return as they provided great customer service.

Love my new car

Absolutely great experience From beginning to end. Nothing but friendly and helpful employees. definitely will recommend this dealer, was able yo purchase the exact car that I wanted thanks to them.

Buying a Sonata

My experience was excellent and I received a better deal than expected. I went into buy with a lot of research in hand and didn't have to do much negotiating.

Review

Every thing about the experience at Balise Hyundai was great. Easy, comfortable, knowledgeable staff. I really be love my new car! Thanks! (The 25 word minimum is silly though)

Lease of 2016Tucson

My experience working with David at Balise was very enjoyable, he was friendly, knowledgeable about the vehicle and listened to my concerns and what I wanted in a vehicle. The Finance person was also very helpful and did not try to push the purchase of any other service, he explained what they had to offer but when I declined he did not try to talk me into anything.

Excellent

Great service and very easy to trade in my car. Very happy with my new car the process was hassle free and at affordable is great.

Happy leasee of 2016 Sonata

I was and so was my husband very impressed with this new dealership. The overall friendliness of the entire sales staff was very helpful with making sure we felt welcomed, refreshments etc. I have worked with Marcus before on my 2013 Sonta and myhusband purchased his 2015 Hyundai Sonata Sport from him. I would definetly recommend Marcus and Balise to other potential buyers. I explained to Marcus what I needed in a car and what I needed my monthly payment to be. Marcus and Brian, sales manager made that happen. I am very happy with my new vehicle.

Balise makes Hyundai

This is the third car I have purchased from Balise Hyundai. I would not have bought a car from Balise if it were not for Brian Houser. Brien is one of the fairest men that I have ever done business with.

Please do not buy a new or used car from ANY OF BALISE!!!!!!

Please do not buy a new or used car from Jason Clement of Balise in Springfield, Mass because he ripped off to my fiancee whom is Deaf. He gave her a 27% interest on her car! So, I helped her with refinance via bankrate.com and she got 4.3% interest rate!!! What a sicko for Balise to take advantage of disable people! The price they offer is even higher than brand new cars from other dealers. I hate to deal with a dishonest business. Our experience with Balise dealership is that they take advantage of disabled people like the Deaf. They are not Deaf friendly to the Deaf and Hard of Hearing community, BEWARE, dont buy car from this Dealership EVER!!!

Professional Experience

Balise Hyundai is modern clean and efficient auto dealership that makes purchase of a vehicle a positive experience. The facility is new, clean, well lighted and easily accessible from most areas of western Massachusetts. The staff is responsive and professional.

Chris was great

He treated me with respect and was very professional. Went out of his way to make sure I got into the car I loved as soon as possible.

David Olbrych

The staff was very welcoming and helpful when purchasing my vehicle. The salesperson I worked with took time to assist me with my decision and made himself available to call and follow up with questions.

Great experience

I had a great experience. I purchased the car in Massachusetts but live in Connecticut and they had no problem explaining things and were knowledgable about CT registration which helped me. The GM was very nice and worked with my budget

Great Service

Balise Hyundai is dedicated to serving he needs of it's customers, and doing the job right. The car we leased is exactly what we needed and every effort was made to ensure our satisfaction.

No games played.

I cannot say enough about my experience with David Greenlaw yesterday. He was friendly, knowledgeable, and understanding. He is definitely an asset to Balise Hyundai. I was buying a new car for the first time in ten years and he made the process as painless as it can be given that I was purchasing my second most expensive possession after our house. I am looking forward to picking up the car tomorrow. He said he is going to spend an hour with me showing me how absolutely everything in the car works. Everyone else we came in contact with at Balise was also gracious, warm, and helpful. I recommend Balise Hyundai and David Greenlaw highly.

Customer

I have purchase cars from other dealerships in the past, but never truly got the service that I have received from your staff. I do not feel pressured into buying or trading my car, they take the time to listen to what I am looking for and help me decide if it is the right time or if the payments will be affordable. I have never felt rushed or ignored. I want to give a special thanks to Bryant Biccum for all that he has done for me and my daughter Jocelyn.

Awesome job

I really enjoyed working with balise hundai they provide great customer experience and a great car I will definitely be back there. I'll recommend them to my friends and told him great experience I ha i'll recommend them to my friends and told him great experience I had. Thank you very much

Sales consultant was great

Dave Greenlaw was our sales consultant and he got us a great deal, it was everything we wanted. He did a great job, a real professional.

Hyundai Sante Fe

Overall, the experience of purchasing a new vehicle was surprisingly very pleasant. Our salesman was very easy to talk with, and was knowledgable and patient.

Things happen

I was called to see if i wanted to come up to Balise to assets my lease due to the lease was coming up into its time of return. This is my 3rd car I lease from Balise and i have always had a good review. This time around the only issue I had with my experience was the length of time i spent at the dealership. This being said Thank you for your help in continuing my lease.

Satisfied

Great place to buy a Hyundai. I go to Balise for all my driving needs. I will definitely be a customer for life. Higghly recommend this dealership.

Balise 2016 Hyundai Sonata Hybrid

We had a great experience car shopping which is usually a grueling task. Everyone there was very pleasant, we thought we got a great deal and never owning a Hyundai before we didn't know if we would like one, and we love it!

Noreen Chicoine review

This is my second Sant Fe I've leased with Balise Hyundai ,I was very pleased with the service I received. They were very helpful with explaining my options. They didn't have the color I wanted, but located one and had it ready for me the next day. I have and will continue to refer family and friends to go to Balise Hyundai .Robert Kosior was my salesman ,he was awesome. If I have any questions he is always available to answer them. Jesse Burnham was also great to work with.

New Elantra GT

Recently I purchased an Elantra GT from Balise Hyundai. I just want to thank Carlos (Sales & Leasing Consultant) for all of his hard work. I walked into the dealership with a car style, color and equipment package I wanted but could not find at any other dealership around. They all told me this car did not exist. Carlos found it on his lot! I could not have been more pleased. He has an excellent knowledge of the Hyundai product line, and in my mind is the "Best Sales Consultant" a customer could have. If looking for a Hyundai I would stop by and speak with Carlos and not waste you time at other dealerships.During the purchasing process I had pleasure of working with Jesse (Sales Manager) he is one of the most customer oriented individuals I have ever met. He guided me through the purchasing process and after purchase questions I had. Jesse has and incredible knowledge of the Hyundai product line and along with excellent customer service. I definitely would visit Balise Hyundai for its superior sales team! Great Job!!!I also met with Brian (General Manager) during my purchase process at Balise. I was absolutely impressed with his product knowledge and the Hyundai business. He made me feel like I had become part of the Balise Hyundai family after buying my car. This is something that you no longer see during the car buying experience. Overall I would say Balise Hyundai is an Outstanding business and with people like Carlos, Jesse, Brian and Nick (Service) you will not find a better place to purchase a new vehicle or have it serviced. I have driven many different styles of Hyundai's from the Elantra and Sonata to what I finally purchased the Elantra GT and have really enjoyed driving the all. Each one has its own feel and look but all are backed by America's best warranty and excellent sales staff at Balise Hyundai. I would have to say if you are in the area stop by an experience the pleasure I had when I bought my car and see Carlos for that next new car purchase.

My new Tucson is awesome

My entire experience in buying my new Tucson was actually fun and easy. I got exactly what I was looking for, even though when I started I didn't really know what I was looking for. Dave was very helpful and knowledgeable about all the vehicles we took out. Brian Houser was also very helpful in my new car purchase. I traded my car in and was surprised by a phone call I received the next day. The dealership found some money I hid under the floor mat and forgotten. They called me to return it. It would have been very easy for someone to pocket almost $50, since I had forgotten all about it. I think it reflects on the integrity and honesty of Balise Hyundai

Survery

We were looking to lease/purchase and Carlos was very imformative, fair and honest. He did not apply any pressure and met our needs exactly.

New car

We are very pleased with our new Hyundai, we had a really good experience at the dealership, our salesman was very friendly and extremely knowledgeable.

Excellent review

Fantastic experience, will definitely tell our friends and family. Extra perk was the 3 years of free carwashes. Totally satisfied. Brian and Jesse were very knowledgeable, informative and made sure we were totally satisfied.

Great experience

Thanks to balise Hyundai for my new elantra...love it...and appreciated the level of courtesy! Will definitely recommend to friends and family...thanks for making my experience so great!

Great Dealership even better Sales People

Great experience from beginning to end. Between Brian and Bryant they worked out a deal for my family that was not only affordable but we got a car we feel will be with us for a long time. Thanks guys

Best of the Best!

Customer service is the best I have ever experienced. They could not do enough for me and they were very friendly and courtious. This is my third Hyundai that I leased with Balise and working with the team of Brian Houser and Bob Kosior they are simply the best!

Amazing

Very friendly and kind very supportive they help with everything the place the shop for your new vehicle They will treat with fearless and respectfully

New Car

Did everything they could to get me a new vehicle and they did. Bryant was very knowledgeable and coueteous and made me feel at ease.

Outstanding Customer Service and Vehicle Support

My personal experience is that Balise Hyundai is a first class dealership with highly trained employees who demonstrate outstanding customer service skills. These skills are evident at every level/department of the organization based upon my personal observations. I have purchased multiple cars from this dealership within the last five - six years and have always gotten a fair price for my trade as well as the new car. I keep returning to this dealership because of the way I'm treated as a customer (thank you Brian Houser).

Chris

Chris was very professional and took the time to be informative without being uninterested. We were very pleased to work with him and the staff, this is why we came back for our second Sonata and our very first ever brand new car. We hope to not need another car for a very long time, maybe when we're in out 90's, but when we do we will definitely be coming to Balise. Keep up the AWESOME JOB!

Experience

Great customer service when buying a new car that I am not sure I was originally going to purchase at this time. Everything sounded right and was treated very well by the staff at Balise. Enjoying my new Hyundai Elantra.

Friendly, unpressured assistance

The best experience I have had when buying a new car. My interests and expectations were heard and addressed. The process went at my speed with no pressure from staff.

Great experience

We've continually been pleased with the service and sales staff of Balise Hyundai. They don't pressure us to buy and allow all the time you want to make a decision. We would gladly come back when are lease is done.

Service

Excellent service and knowledgeable. Will recommend them to my friends and family. Have always had good service everyone I have been there.always willing to work with you based on your budget

New vehicle purchase.

I had a very good experience with this dealer. I was able to negotiate a price I was in favor of and was able to capture all of the rebates/discounts available at the time. :)

Really good

Really good job helpful I like how they helped me with everything I needed to get the car and they took the time I needed and just perfect

Balise Hyundai

Professional staff that will help you find a car within your budget. Did not feel pressure at all to buy a car. I highly recommend going to Balise Hyundai to buy a car.

Extremely Satisfied Customer.

Extremely nice salesman. Very helpful with my vehicle needs, listening to my requests and allowing for an extended yest drive. I will highly recommend Balise Hyundai to my triends and family.This is my second Hyundai from this dealership.

Pleasant

It was a great experience . I felt it was easy , not complicated. Brian Couture went above and beyond! This is my second time leading and I'm a repeat customer.

woohoo. a new veloster!

Bryant and Jesse were awesome. They made me feel like the queen of Sheba! In two hours time I walked out of the dealership in a brand new car!!

Tony's the Man!

I had the pleasure of working with Tony when searching for the right car for myself. He stood out almost immediately by making sure he annunciated my name correctly when making my initial appointment with him on the phone. He was extremely enthusiastic, personable and knowledgable about both the vehicle he was showing me and the Hyundai brand in general. He even spent time with the car before my appointment to understand all the bells and whistles and pointed them all out with ease during our test drive. He really went above and beyond when making sure I had all the information I needed by answering questions I had even on his day off and in a very timely manner at that.The dealership itself is very clean, organized and well maintained but Tony was the real star and I highly recommend him to anyone working with Balise Hyundai.

Great customer service

I was looking to replace a vehicle that had been totaled in an accident and my salesperson was extremely helpful in determining my needs and the appropriate vehicle. Once I decided on the vehicle my salesperson worked with the assistant manager to get me the best deal I am completely satisfied with the was I was treated and am very happy with my new vehicle.

Great Service

I had a wonderful experience buying my car at Balise Hyundai. Bryant was wonderful. He was very helpful and informative. He couldn't have made this a more pleasant experience. I would recommend this dealership to anyone!

Tony rocks!!

A great car buying experience. Tony Boemia is an energetic and knowledgable salesperson. He is friendly and makes it easy to understand what is being offered to the consumer. The vehicle was exactly as described. All facets were adequately explained and reviewed on pickup. A wonderful dealership, a great process. I love my new 2016 Tuscon!!!

Excellent!

This was my first car purchase and Bryant made it so easy! He answered all of my questions and gave me real information and numbers, more so than any other local dealers I had looked into before going to Balise. He was honest and really nice, something you don't find too often. The process was quick, and he made sure I got everything I wanted. Classy staff and dealership! Already told all my family and friends to go here!

very good

Very helpful customer service. The new showcase is very large, but could have utilized the space a little more. Staff overall were very friendly and accommodating.

Feeling appreciated!

I purchased my first vehicle from here and throughout those months I had horrible experiences (due to my own issues) I don't know what I would have done without my sales consultant, Bryant Biccom. This guy is awesome at his job, always willing to help. I would think he would kill me by now lol but he is so patient and has great customer service skills. I would recommend anybody looking for a vehicle to this man or this dealer. Great place!

Low Pressure, Enjoyable Car Buying Experience

Bryant, our Sales Rep, was very friendly and helpful, making sure to answer all of our questions and that we felt comfortable with our purchase. Very low pressure and personable service and worked hard to make sure that we got the best deal possible. Overall a pleasant car buying experience and can't wait to pick up our new car!

A pleasant experience

The Staff at Balise Hyundai was courtious and helpful. Buying a car can be a stressful experience, and they made me feel at ease and comfortable. I never felt pressured into options I didn't want, and my salesman Bobby even went with me to the vehicle inspection across the street.

Great experience

I dealt with Brian C. on the sales floor. I had specific things I needed in a new car and he was more than accommodating. I highly recommend this dealership and will be returning there for my next purchase!

Very Helpful!

I stopped into the dealership to ask some questions about the newer models, specifically the Sonatas. Brian knew all about the vehicles and was able to answer all of my questions! It was very helpful and I'll definitely be back to work with him again.

A+

Brian Couture has an excellent personality for the sales market. He works with you on a very personable level and never makes you feel like a sale is being pushed on you. Excellent follow through after a minor issue made the experience even better. Thoroughly ensured I understood all my vehicles new features.

Great experience

It feels great when you get to go buy a new car, and even better when you deal with good people. All our questions, concerns, and needs were taken care of.

I was very comfortable with sale rep.

I have had bad experience with sales people at other company dealers .I was very happy with the person I bought from or I would have left to find another dealer .I presented what I was looking for ,my budget and came out happy with everything.

Felt just right

Friendly people and felt just right.accepted us like family ,And everything was clearly explained and they made sure me and my wife were satisfied with our investment

Everything went smooth.

My experience at Balise hyundai was a pleasant one. Not once were the sales people too aggressive and they answered all my questions and met my needs.

Great sales consultant, poor service department

My spouse and I were extremely pleased with our sales consultant, Bryant Biccum. He was very professional, honest and easy to talk to.However, I would like to state that as happy as we were with our sales representative, we were not satisfied with the service department at Balise Hyundai. Only a week after purchasing our vehicle we noticed a shake while driving at highway speeds. We brought the car in on a Thursday morning, had to call two or three times before finding out that the vehicle needed new tires, and then could not get in touch with anyone over the next two days to find out when our six-day-old car would be ready for pickup, even after leaving multiple voice messages with the service department.Finally, after having getting absolutely no information from the service department, we called Bryant Biccum and he was able to answer our questions in a timely manner and even delivered the car to our home himself.

Great car shopping experience

From my initial phone inquiry to my first visit to Balise to picking up my car, I felt like a valued customer. Kudos to Kevin who helped me make a selection.

Excellent

Overall, I was impressed with Christopher Nargi's professionalism. Not once did he seem pushy. He actually seemed to want to be a friend and this is something that I completely appreciated. Chris even came to my place of employment, picked my car up and took it to get inspected because I was concerned with my availability vs. hours of inspection. That to me, meant a lot and saved me valuable time. I am very pleased with my new vehicle and I am looking forward to doing business with Balise in the future.

Buy Balise

I have purchased from and had experience with other Hyundai dealerships. None were terrible but Balise was outstanding. They found me the exact car I wantef, went far afield to get it and kept their word on the agreed upon price.

Great Service

From start to finish my new lease went very smoothly. Brian and Bob were great to work with and very helpful. They did everything they could to make it a very smooth process.

Excellent experiences

They listened to what I wanted and needed . Very helpful. Did not pressure me at all. Made me feel comfortable with the process . Worked very hard to get me best deal and price because I had negative equity in the car I was trading in. Bryant very patient teaching me all about the features of car like set up for Bluetooth and navigation . Very good place to do business with

Great Dealership

We have dealt with this dealership before and will do so in the future. Very pleasant. I will definitely deal with them again. Thank you.

dishonesty

errors make during final paper work answers not explained felt as their was dishonesty because another error was found constant interuptions from employees while finalizing paperwork

Satisfaction

Been leasing for 6 years and this is my third lease. Love the features. The Balise staff have compassion about what they are doing and make visiting a pleasure.

Went very well

Everything went very well and walked away with a brand new car in less than 2 days. Already referred a friend to the dealership and she also walked away with a certified pre owned car.

2016 elantra

Love the car but I do not like the way the transmission shifts. The paint is also an issue it seems to be very thin and scratches easy.

Excellent dealership

This is the second vehicle I've bought from Balise Hyundai. The new dsalership is beautiful. I look forward to doing business with them in the near future.

Pleasurable experience

The entire staff from General Manager to Sales Staff to Receptionist were terrific. The new complex is beautiful and I look forward to visiting again for service and purchase.

100% percent satisfied

Excellent sales and service overall. I could not have had a better car sales experience based on the overall performance of the staff that helped me in this purchase. A+

Experience at Balise Hyundai

We dealt with professionals from the initial contact, they were committed to do whatever was necessary to accommodate us in all aspects of the transaction. We have already recommended Balise Hyundai to many of our acquaintances. As a matter of fact, I have contacted the company to possible trade in my 2014 vehicle for a Sonata Hybrid 2016.

Great service.

I returned for a oil change and the whole place was done over. It is so comfortable they did a really great job. I also was very impressed with a service advisor 10971 Tim mandirola. He was very pleasant to talk to and he helped me out a lot. I highly recommend him for all your service needs. Thank you Tim.

Returning Customer

Balize Hyundai is a class act. The staff members are well trained. The 2016 Santa Fe is my third vehicle purchased from Balize Hyundai. We've been previous Lexus owners, also purchased at a Balize dealer. I truly enjoy driving the Santa Fe. It handles the road beautifully in all conditions and I do lot of hard driving...city and mountain roads. I feel safe and secure in the vehicle because of its reliability. It's a lot of car for the price.

Great overall experience

Great overall experience for buying a new car.Will recommend this dealership to anyone looking fora new or used car.Genesis is car and I get compliments on the style and looks.It drives even better !

feel welcome!

Bryant Biccum is an excellent man and great response when I called him. I will continue to call him for questions or concerns. Thank you!!

Awesome experience

Thanks Balise! You all were awesome! I'm thankful that my experience was easy and satisfactory you made it comfortable to purchase a vehicle with you.

Thumbs Up

I was very happy with being treated with such courtesy and respect by everyone at the dealership. The process went smoothly. It's the excellent customer service that would make me return to Balise.

Great Customer service