Avery Greene Honda

no go dealership sucks

people are rude and bad management, never going back all i can say. These people wasted my time and my costumer is pissed. and i needed their help to re-program something. but the manager its trying to get money out of me. its just a worst experience ever in my life.

New Car Purchase

The customer service was amazing! Everyone was so nice and helpful. John Lu really made sure I got everything I wanted at the PRICE I wanted.

Purchased HRV

Was overall pleased either the service. Car was what I told them I was looking for. Didn't waste my time with stuff I didn't want or couldn't afford. Adjusted the price slightly for me so I could afford. Finance guy was wonderful. A little slow in recognizing I may need help and car could have been better detailed but all in all a good experience. I would recommend to others. I was referred there by a friend.

New CRV Purchase

Best price in the area; actual sales experience at dealership was a positive one. The employees I interacted with were professional and honest. Only complaint: would prefer to have the option to purchase new car without the upgraded mats, wheel locks, etc.

New Car purchase

overall a good experience. The car runs good and the staff was very patient while we made our decision whether or not to buy a new car.

Wow, Avery Greene Gives Great Service!

I purchased my 2010 Accord there, Walter, the Sales person treated my wife and I like we were the most important people there. They did not go as low as we wanted on price, but we do feel they gave us a great deal! So, several months later, the engine acts up and starts using oil- OMG! Anyway, Chris the Service Manager and Shannon, our Service Writer get it covered under warranty- NO CHARGE! The car had over 70,000 miles on it. So, now, my Corvette and my Camaro and my other 2008 Accord all get serviced at AVERY GREENE. Yep, I take all my cars there, because they CARE!

San Francisco

Salesman know the product dom Tolentino & finance is good steve never had a hard time every thing was excellent

Wonderful service, great price!!

Our salesperson was very informative and negotiating the price was simple. Already had a price in mind and he beat it!! Would definitely recommend!

Fast, courteous sales service

People were courteous, the transaction for leasing a car was handled quickly, and Dave arranged to have my rental car picked up so I could drive the 2016 Honda Civic EX off the lot. Thank you, Dave!

Great service

Representative Brian was very cordial and professional and we felt like he really represented us well and negotiated well on our trade-in value.

Great Customer service

always been a pleasant experience in all my transactions including this one. Dave was on top of things. Did not have to wait a long time.

Good selection and clean facility.

I appreciated Robert taking the time to help me find the model I wanted. Robert did a great job helping me through the sales process.

A Great Car-Buying Experience

From start to finish, buying a car at Avery Greene Honda was a great experience. The internet sales manager, Sandra Del Prado, communicated with me daily and the finance manager, Steve Green, explained all the options once I made my decision to buy. Best of all, Sales Rep Armando Gutierrez, was so warm and friendly - he was patient, answered all of my questions, and helped me make the right decision by giving me some time to think about all of my options. I would work with him again because he made the experience of buying a new car so easy.

Absolutely a great experience!

Our salesperson, Wayne was amazing!!!! He was professional and very personable, the best! Very knowledgable of the product as well. Very accommodating.

The best place to buy a car!

I have bought or helped buy a number of cars over the years. This buying experience has been the best! People were courteous. Price was what was agreed upon. Visits from the sales manager to say hi and make sure everything was fine.

No improvements needed!

Quick internet response; friendly service; low pressure sales; respectful employees. Brian was great!! Also loved the brand new facility. Clean and pleasant space to purchase a new vehicle. The entire experience was smooth and stress-free.

Great service

Easiest car buying experience ever!. My mother was with me .. She said the next day we were treated like movie stars!., lol

Great experience

We liked the no pressure. We didn't get ambushed the minute we got there. Our salesman Don, was super knowlegable about the CR-V and HR-V. He was an expert showing us the techie details of the car and even paired my phone. Johnny was really fast and efficient in the paper signing procedure, and got us out of there in a fairly short amount of time. He explained the add-ons to us and there was no pressure to purchase anything, tho we did. Overall, the experience was great, and we love the car (even if it isn't white like I wanted!). The tank of gas was really nice!

Excellent service

The sales person that helped me is Steve Alfonso. He is very knowledgeable and pleasing to what I wanted. He was able to help me with the question I had and was able to match the car I very much liked:)

excellent

I would definitely recommend this dealership! The sales person was very knowledgeable and pleasing to what I wanted

Amazing service from a knowledgeable staff

Everyone I spoke with was very friendly and professional, and the salesperson that assisted me in my search was very knowledgeable, patient, and honest. It was a very pleasant experience.

Great place to buy a car

The buying experience was quick and easy. The salesperson knew a lot about the vehicle and was able to answer all the questions I had about it.

great service, clean place and fast service

I really love to make business with Carlos Caballeros, he is a great seller and we follow him from Honda El Cerrito, Avery Greene is a great place with a high customer service. Thank you

Awesome service

When I first walked in with my aunt, we were both greeted right away by a sales person. That made us feel comfortable & felt that help with there when we need it. I was looking for a Honda Civic but when I was there, I saw the Honda Fit & it was love at first sight. We met with John Lu & he greeted us when we got there. He asked us how was our day & what car we were looking for. I told him Honda Civic but when I saw the Fit, I wanted to check it out. He got the keys & I jumped in the driver seat. I took it for a test drive & it was my car!! My search was over. We headed back to the office & John helped me with the details of the paperwork. He checked my credit & everything went well. An hour and half later, I got my keys & my papers! I was going home with my new car! I want to say thank you to John Lu & the Honda Avery Team for making it one of the best car buying experiences that I ever had. I would recommend this dealership to all my families & friends.

Excellent experience

No pressure. Daniel Lew actually listened to what I wanted/needed and found the perfect car to match. The last dealership that I dealt with spent most of their time talking about the color of the car instead of horsepower, mileage, or reliability.

Great service!!!

Carlos Caballero was our sales person. He was very friendly, explained everything in detail, and made sure we had everything we wanted in and on our vehicle. He did a great job!!!

Great experience

Salesperson Danny was great. Friendly, relatable, helpful, and professional. Went extra mile to help.Also was able to get price we were happy with for the car.

Pleasant and very clean dealership

It was a very pleasant and relaxing time, we have bought many cars and always hated the whole process ! Daniel Lew made it a very fun time! The whole staff was very positive ! We like to do business in Vallejo! Both raised here and now have a business too,

First contact

The very personal and professional demeanor of Mr. Wayne Edwards, the company representative. He was most helpful, informative and friendly and an asset to the company.

Great service!

The salesman who assisted us Danny Trujillo was very helpful and not "pushy". He made us make the decision ourselves and showed us several options before we finally decided what car we want. Lastly he's been patient with us which we really appreciate!

Great Customer Service

Manny DeAlba. He made it his objective to ensure that I was completely satisfied. He found the car I wanted at the price I wanted.

Friendly attentive staff.

Steve Alfonso was great to work with. I felt he tried hard to get me a great deal. I never felt pressured. I went to other dealerships first, and Avery Greene surpassed them all in experience, cleanliness, friendliness and price. Awesome experience!

Superb customer service and cleanliness

Customer service was superb specially Mr. Steve Alfonso since my inquiry from the internet and up the process of buying the car the first we've visited.

Brian is A++++++++++

My car was in service and I told Andrew that I may just trade it in for a 2016. He referred me to Brian and I made it clear that I do not like to be hounded and called... Brian was great!! He made the experience so easy.. I am very happy with him, you have a customer for life..

Excellent sales person

I really like that the salesperson do not push us to buy anything at all. This is so good so people do not feel like pushed to purchase as soon as you step into a dealer. Really like this, congrats

Great Service

It was a great experience. Mr. Wayne Edwards was so very nice,friendly and so helpful..He makes me feel so welcome When we was there looking for a brand new car even Mr. Johnny Smith He is a nice and helpful too. Im so Happy that i got a new car from avery greene Honda.

Honda

Dave is a good guy. Good customer service, very helpful, nice guy. Good salesman, accomadating. Decent man. Good service, finance guy Steve was very helpful

Great Sales Professional!

Manny was very courteous and professional in his selling style and gave us a decent deal so all in all it was a much better than average purchase occasion.

Purchase experience

Everybody was friendly and cordial. James Yoshizawa was very professional and helpful quick to answer all questions. Steve Green in finance was also friendly and professional.

Exceptional Customer Service for Experienced Buyer

Wonderful customer service and dedicated attention to each customer. Did no feel like I was dealing with "sales people" whatsoever. See Steve Alfonso, he was a pleasure to work with!.. And if great customer service isn't enough, they serve Starbucks Coffee.. Just sayin!

Great Service

Answered all my questions. Was willing to work with me and my finances. Painless. Did not take all day!!! Salesman, Daniel was very very congenial.

Awesome dealership to deal with

Professional personnelVery efficient. I was in and out and 2hrsCleanliness in the show roomVery friendly expirience with everyone salesperson and finance

Great service

Friendly salesman and finance guy. I was able to get the car that I wanted with a payment I can afford despite my short credit history

Ideal Car Buying Experience

Easy, no-nonsense deal. We received a quote via email, and when we came into the dealership they had the exact car we wanted at the price we wanted. Honest, no pressure environment. Great sales staff and customer service.

Purchasing Experience at Avery Greene Honda

Danny is an excellent salesman while providing an informal and friendly experience. Most importantly, he showed respect for me as a client in sales and for the long term when I maintain my Honda. He just comes across as a decent guy!

Purchase new Honda Accord

Friendly, fast and easies to purchase a car the staff is great. The price is great and our sales person Wayne was great.

Purchased a new car

The Internet purchase of my car was a good experience. Good follow up on phone calls. Friendly and non-pressure phone calls and in person visit

epitome of sleaze and incompetence.

incompetence beyond words. I bought a new civic from them which makes me the real idiot. i was buying a car for my daughter and i was in town only one day. i reluctantly purchased the car after wasting of hours of sleazy sales pitches. At the end, they informed me that i have bring the car back to get moldings and lights installed since the parts were not available.A waste of another full day. They called me back weeks later to make an appointment to go in for service and installments. I triple checked to make sure that the parts had arrived. I arrived at noon per schedule. They kept me waiting for 4 hours only to come back and say that the parts ordered had not arrived yet. After four hours it was: make an appointment for next week.A few minutes in the dealership you get the idea that you are not dealing with the brightest candles on the cake but it is their indifferent attitude no apologies after keeping you waiting a whole afternoon.

Great service, great people

Both our salesperson, Tony, and Mr. Greene were very friendly and helpful. We felt confident in our decision to buy a car from them and didn't feel pressured at all.

Great Service

Dave Collelo and Toby helped us out so much! He went above and beyond and let us take our time looking at all types of cars. After we purchased our car he took the time to show me all the features and how everything worked. Love Avery Greene and will most definitely be back! Also Steve Greene was a delight to deal with when it came time for all the paperwork.

Excellent service, amazing facility

The gentlemen we worked with made our experience so easy and everyone there was absolutely wonderful. The facility was spotless and they had a great variety of new and used cars. After I had purchased a car their staff made you feel so special and important.

Great service

Steve was very helpful and nice. Everything went smooth and fast on their end. Not a lot of negotiating done because the price for 2016 sport Honda Accord we got wasn't too bad.

My first car

I appreciated the determination, from my sales rep Wayne, in assisting me in making sure the car I choose would be a great fit for me financially as well as physically.

Avery Greene - True Professionals

These guys do it right. They're friendly, knowledgeable, accommodating, patient, convenient and willing to change the nature of the car buying experience from a negative to a positive.

Great

Armando Guitierrez did a great job explaining all we needed to know about buying the car. He was honest and made us feel comfortable. Out of all the representatives we talked to in many other dealers, Armando was the one who gave us the best experience.

Absolutely no pressure from the sales people.

After buying my car I had some trouble adding the car to my insurance company "Cost U Less" in witch they wanted well over six hundred dollars for a six month policy. And the finance person at Avery Green sat down with me and set me up with a car insurance plan that is less then two hundred for six months.

FINANCIAL SIGNING

The finance officer, Daniel, was extremely well prepared and got us in and out in the minimum amount of time but still explaining everything to us.

Clen.people are very frienly,

My sales person Wayne was very helpful and know his job very well.I will definitely bup another car from wayne.

Great service: Nice facilityh

The sales person (Manny) was very professional, courteous, experience and attentive to the needs of the customer. Manny provided outstanding customer service.

Great Hometown Dealership

They made buying a vehicle easy. Highly recommend them.

great service

We very much appreciated the service of our salesman. He was honest, straight forward and friendly. The financial person we dealt with was also great.

Great service

Great service by Brian. No pressure, just good information. He listened to my needs and showed me a car that would work.

great service

that they where very nice and polite and they really explained everything about the car and gave us a lot of details regarding the purchase.

great customer service friendly and helpful

everything it was great as soon as i stepped on the dealership i felt welcomed it was just an awesome experience and armando was great his customer service and all his help was excellent

Avery Green

Customer Service was excellent. Mark is awesome. There is a problem with the car that we recently bought but I don't feel bad about it because I am assured it is being taken cared of plus I was immediately provided with a courtesy car service while the car is being repaired. Mark also provides update status.

Had the right car and a comfortable experience.

Everyone was very friendly, greeted us upon arrival and recognized us from the email we had sent earlier. The sales team worked comfortably together making a very easy transaction. Also, the kids room was awesome!

Welcoming environment and approachable staff

Avery Greene Honda provided a very Welcoming environment and had a very approachable staff. Danny Trujillo helped me buy my car and was very knowledgable. The buying process was made smooth and efficient because of the teamwork at this location. Thank you! I would and have already recommended this dealership to a friend.

Steve is great

Steve was very helpfull and even assisted me by picking me up at the Bart station when I had to come back to pickup my old car. Great personalized service.

Excellent service

It was a great experience, excellent service...thank you very much :). The facilities are in a very good area and people are very friendly and try their best to help you

All around great performance in a purchase of car.

The salesman I had was absolute great. He was friendly easy to talk with explained everything. I did not feel pressured at all just relaxed and at easy . He was very knowledgeable I felt I could trust him , he was honest.

Excellent!!

Lou was wonderful! He greeted me with a smile, was happy, enthusiastic, and confident about making my car safe to drive. On Monday August 24, I bought an Accord from a used car lot elsewhere. It was the only Honda I could find in my price range. I knew there were a "few" things wrong with it, but after a couple of days driving, it became clear that there was more wrong than previously thought. Lou and David kept me up to date throughout the day, with the many unexpected safety and other issues that kept popping up. From my arrival on Friday August 28 at 7:30 am to when I left - 5:30 pm, it took all 10 hours to get the car roadworthy again. They applied every available discount Honda had to offer for the services I received, with a final bill that was quite a bit lower than the original estimate. How often does one get a bill that's lower than expected? I'm very grateful. Lou, David, and everyone at Avery Greene Honda was supportive, understanding, and caring. Lou and David explained everything, answered all of my questions completely, and made sure that i understood what needed to be done and why. They asked to use my smartphone to take pictures of the three bad tires - all three had 1/32 tread left, and one of them was coned - so that the used car dealer will reimburse me for having to buy four new tires. The used car lot agreed and will also fix the alignment. OUTSTANDING SERVICE!!!!!! The drive to Avery Greene takes less time and is well worth the $5.00 bridge fare.

Excellent service

Steve Alfonso is the best he's there for you to beginning to end and Johnny Smith will help you get good warranty deals of your car.

Excellent sales

Everyone (Dave especially) was very friendly, helpful, and straightforward with us. This was our first car-buying experience, and it was stress-free and enjoyable.

Great body shop service!

Chris and Monica in the body shop were professional, competent, and provided prompt service. They took care of my Civic issues. I truly appreciate Honda standing behind their products and fixing my paint issue. This is why I have purchased two Hondas from Avery Greene Honda! Thank you.

Great Customer Service

Tony was a great salesman. In no way did I ever feel pressured into my purchase. He was very knowledgeable and was able to answer ever question we threw at him.

Great service

The attention we got from our sales rep.He answered all our questions and doubts. He was friendly and patient.We paid exactly what we asked for.

Excellent Service

Service Person William Sausedo was very knowledgeable. HE KNOWS his business and represents your Company 100 percent. He told me facts and explained all my cars needs.

Excellent service, nice people

Have an excellent customers service and they gave me what i want and they will explain and show it to you all the details to the car you bought.

Service done right the first time

Service is very prompt and the work is done right the first time. I was out hours before time promised.

Quick Service

The service advisor came out to the car. He was pleasant. The car was looked at quickly and diagnosed soon.

Great and fast service

The advisor is polite and helpful. The service was surprisingly fast, or it could be the fact that I dropped off my car early. Anyway, I have no complaint.

Duplicate (electronic) master key made

Friendly communication and updates by phone. I was notified when the job was completed. I felt like the price was fair, and the people very considerate. I was pleasantly surprised by the comprehensive check of my car that was included.

Good service; polite, friendly staff

Was able to reschedule appointment easily and quickly. Military discount/other discounts. Shannon was very helpful and friendly. Liked that the mechanic took the time to notices a small oil leak and make sure it got documented and that Shannon recommended bringing the car back for service soon and while under warranty to fix. She also said she could arrange a loaner car while mine was being fixed, since it is a long service. That's good service.

15,000 mi service

Prompt and courteous service. Explained the 15,000 mi service and the next major service would be at 30,000 mi. Accommodated my request to wait for my vehicle servicing and offered the complimentary Starbucks coffee. The customer waiting area was clean, organized and overall a very pleasant experience.

Avery green honda

I like most of sale and office man bothers of them has experience to expending to me is it very clearly.

Loving My New Car!

Tony was great. He listened to my needs and wants and made sure that I left with the car of my dreams. That made my day.

Great Buying Experience

Our sales representative patiently helped us decide on exactly the car we wanted and then when you didn't have it, found the car at another dealer, went and picked it up and had it ready for us the next day. That's great service.

Great service, welcoming, clean facilities.

Everyone was really friendly and helpful and made me feel welcome as soon as I stepped in the door. Service was done in a timely fashion as well.

Great Service

Love the newly remodeled Honda with the complimentary coffee, tea, and WIFI. Was very comfortable and made the wait much easier. Customer service was Great! Fast, polite and they were knowledgeable. Chris was really nice!

Great Experience

The salesman was very friendly, knowledgeable, and accommodating. He really went out of his way to earn my trust and my business. I would recommend him to all my friends and family looking for a new car.

Great experience

Easy negotiations fair price. Actually a pleasant experience. Brian and Daniel were great as was all we came in contact with. I recommend this dealer without reservation.

Beautiful dealership, friendly atmosphere.

It was a great experience starting out talking to Darrel Lasley. He advised me on what car to purchase and also introduced me to the General Manager Lyle Nick was was really great to me. Warm. friendly and very knowledgeable about Honda and even took me for a test ride, and there was my salesman, Danny Trujillo who helped we with all my questions and etc. Johnny Smith was very thorough and professional in the finance department. It was a very easy and an enjoyable experience. Good job by all! Phil Less

Worst experience of my life

Was at this place and I regret being there. Steve the sales person was so rude together with his manager. Total xxxxxxxxx and xxxxxx of the highest order. I will never place even my dam as close to this dealership.

The Best place that I have been to have my oil cha

I came in for an oil change and I wasn't there all day and the lounge area was really nice they also provided me with a Wifi password and that was amazing the staff was friendly and helpful and you also had a shutal Wow

Great service

I liked it that we didn't feel pressure and that Steve who attended was very patient to us. He was very informative of the cars we were looking at. Also grateful coz I think he really gave us a very good and reasonable deal.

Excellent service and follow-up!

Everyone was so friendly and helpful. Tony Langford, the salesperson, was the best! He made me feel comfortable and at ease. And, after I answered some questions, he found the perfect car for me.

Great service

Chris was very easy to talk to, contacted me as soon as my car was ready and answered all of my questions without hesitation. We have bought and maintained our vehicles at Avery Greene for years and have almost always had a pleasant and trustworthy experience.

Great service, fast !

Efficiency in checking my factory warranty without me asking about it , also informed me ahead of time for other things that needed to be changed, routine maintenance,very courteous staff.

car maintenance

it only took a little over an hour. The waiting area was very nice. They had free hot chocolate and coffee

Great service, friendly customer service

Every worker and at avery green honda was very very friendly from the moment i got their to when i drove my new car off the lot

Excellent service

Everyone was very friendly and Lou Sisuphan (William was w/another customer) was very professional and patient and took the time to explain the service being offered for B1

A great buying experience

We received a bid from Danny over the internet. Since the price was over $1,100 lower then the next best price we made an appointment to purchase the car. Danny was friendly, knowledgeable and to the point. We have had horrific experiences with our local dealership, so we expected the worst. Our experience with Danny and Steve Green was friendly and low-pressure. We got exactly what we wanted at the price quoted. Avery is close enough that I doubt we'll be using our local dealer again.

Excellent Service

The whole experience was great, the courtesy, how I was kept informed of what had to be worked on the vehicle. I was totally satisfied.

Excellent service

Everyone was so helpful and nice. It was a pleasure talking with Steve Alfonso and Wayne Edwards. They were both so great.

Stephanie is the best and we love our Honda.

I worked with Stephanie and she was so wonderful on every level. She answered all of our questions and helped us make the best decision for our needs.

Fantastic Dealership

Wayne was a great salesman. He was kind and personable and really seemed to be interested in what I was looking for. He was one of only two car salesmen that did leave a slime trail behind him when he walked. It has been 15 years since I have had a car salesman that was so kind. I have bought 5 vehicles in my life and have left countless dealerships because of salesmen alone (to this day I will not own a Toyota because of how poorly the salesman treated me while I was shopping for my previous car which turned out to be my 2003 Honda).

Great Service!

Service writer really cared about my needs, went out of their way to ensure my satisfaction- even brought me a cup of coffee!

If you are buying a Honda, this is the place!

Honest, professional, and hassel free. I was in and out of the dealership within 2 hours, including talking to the financial office.... never happen in my life!! Wow! Just Wow!

Clean facility and good service.

I feel so good about your facility and showroom that are so clean and comfortable while we're waiting for processing.

New car, great deal!

Price promise is a must in car buying these days, great deal and the closest Honda dealership that had the price promise guarantee.

Excellent service. Excellent facilities.

Excellent service even though I did not find any doughnut or cookies but hot cocoa is good. Even though I waited for half an hour for the shuttle to take me home it was an enjoyable ride. Thanks.

Great service

Car was serviced on the scheduled appointment time and was completed on time. Excellent customer service especially Lou Sisuphan. The staff are also concerned in providing great service like the certified technician.

Daniel Lopez - Excellent at Financing

Daniel Lopez is excellent at his job. We were in and out in no time. He had all of the paperwork ready for us to complete, explained the items that were necessary for explanation, and kept us moving along throughout the entire process. He is organized, efficient, complimentary, and will not try to sell you anything that you do not want to purchase for your vehicle. So nice to not feel pressured about buying extras for a new car.

Evaluation of dealing with vallejo dealer

The Service Consultant - Shannon - was very profesional made me felt like a proper customer. She shared information, asked for assistance, showed me things in the car & made suggestions for inproving my care for the vehicule. Open to considero returnimg.

Avery Green - buying a new Pilot

Stephanie and Johnny were great to work with - a streamlined process. Very knowledgeable and customer-service oriented. I highly recommend this dealer for your next car purchase.

people who care about other people

Both representative finance Daniel ( I believe that was his name I know it started with a D) and the salesman Hugo we very knowledgeable In their areas and positions. I felt like my decision wasn't forced and they gave me all the information about my car trying to fit my budget my life style and my needs and helping me understand the new vehicle as well as all of my options and perks. DOwn to earth funny real gentlemen that went above and beyond to exceed my expectations and not just after the sale but they cared about the service.

Danny Trujillo's the "Man" to go to at Avery Green

Daniel Trujillo (Internet Sales) was very professional from the start. Honest, hardworker from our experience and very friendly. We will recommend our friends and family only thru him. Thank you Danny!!!!

Great service

Steve Alvarez was great straight to the point and treated us very nice and gave us a better deal then any other dealer around

Great Agent

Don, the agent, was really helpful. Despite the time that my brother and I had, he was very quick and to the point with everything. He's very knowledgeable of the item. The best thing was all I had to do was tell him exactly what I wanted and he delivered.

Exceptional service is normal at Avery Greene !

Service was performed as agreed and I was called with a recommendation for alignment, which was done. Car was also available prior to stated time.

Great Customer Service as usual

I love the free donuts, coffee and the shuttle service! As usual they have great customer service and their service reps are knowledgeable and not pushing extra services done on the vehicles. BTW I have been an Avery Greene Customer for 11 years and bought 4 vehicles from them.

Busy Mom

The gentleman that helped us was very friendly and positive. He made the visit convenient. The kids lounge was also a huge help.

Great service and staff

Bought a low mileage car with a great price. Got to exited to test drive didnt noticed the front headliner is sagging, no problem i contacted Dan about the problem, after that the Manager Mr Nick Lyle emailed me and told me that i could bring the car to them to fix the problem, Dan even lend a loaner, since their shuttle go to Fairfield.

Great Service

Friendly staff. I hadn't made an appointment, but the staff managed to squeeze me in for an oil change and tire rotation. Much appreciated.

Great Customer Experience

I was impressed by how warmly I was welcomed by a team of professionals who made it their priority to answer all my questions and make me feel comfortable throughout the entire purchasing process. I also appreciated the thorough explanations about everything I was signing during the financing portion of the purchases. I felt so informed by the staff that it made it easy for me to decide what accessories I wanted and what type of warranty protection made sense for me. Whoever hired these employees should know that they hired individuals who make Avery Greene Honda stand out as better than the best. Thank you for a wonderful experience !

fantastic customer service very clean and up kept

my experience was absolutely nothing less than perfect! Danny was so courteous and enthusiastic. He kept nothing but my best interest first. He helped keep my kids entertained as well as my wife. I'm pretty certain that no other dealership could come close to the care I received from Danny. Steve the finance manager was great as well. All the amenities that were offered during our wait (kids playroom, movies, Warriors playoff game and Starbucks) were fantastic

Friendly service

Brought in my car for recall repairs. Received friendly, prompt, and helpful customer service from Shannon Ross in the Service Dept. The repairs were completed faster than the time they told me.

Good Dealership until they close the sale.

We went on a Th to look at the FIT, We met Armando. We told him we would be back Saturday with a decision to buy. We arrived Sat noon. Armando was busy. Marc helped us out. Nice guy. We showed them a screenshot of the Honda FIT we wanted from their site. They had it mis-priced (They showed a Automatic Transmission for the Manual "Stick Shift" price) They gave us the stick shift price. (Wonderful) We didn't bargain on any pricing, just what we saw on the website (we got it b'cuz they admitted it was their mistake) Great! Then they said they would detail the car. There were Mats in the car. After the detail. No mats. I called the Salesperson and left 2 voice mails (to Armando - twice) no call backs. Not even after 4 days later. I called the AVERY GREEN dealership. Spoke to the General Manager (Steve?) I explained the situation. He said that they do not give out the floor mats. I reiterated what just happened. No GO. The nice agent Marc Called me back, and he said to me that the mats do not belong in that model. I mentioned they were in the car and it was removed. He said they do not come with the car. So even after it was in the car and we clearly discussed it being there, they were adamant about it. Soooooooooooooo. I was going to write a perfect review for AVERY GREEN Honda in Vallejo, but, with both the General Mgr and the no calls from the Original Sales person and a bad follow up call from the other agent. I give it 1 star. Because, if they are willing to leave a bad taste in someones mouth for a floor mat and a not return calls once the sale is done. I think its a bad experience. We could've ordered the car online - since we did not ask for a discount / haggle on price or extras. Get your car on line - this dealership will not care about your business after the sale is done.

bad experience waste of time

they had a car i wanted and advertised it. I called and told it was being proscessed and they would give me a call. didn't happen. I called a couple days later and it was sold . Never got a chance just a waste of time on internet and phone.

I appreciate.professional assistance here.

As a couple,we contacted Avery.green Honda.Sales person was very professional and knew what she doing.we got excellent help.Now at Service Dept.we got best help and we appreciate Avery Green Honda service deptThaankyou.

Excellent sales service, great vehicle price!

G.M. A.K. Qadir quoted a very good price via telephone. When I arrived he assigned Daniel Lew to handle the deal, which he did an excellent job of. Avery Green Honda staff is much more knowledgeable then the local Honda dealer I visited, in addition to quoting a substantially lower price. I strongly recommend them!

Warranty not honored.

I purchased a 2011 Honda CRV on 1/30/14 with 84mo/100kmile extra warranty from Norm Reeves Honda of Irvine | Honda Dealer Irvine California | New Cars, Used Car Dealership when it was Fladeboe Honda (apparently a recent ownership change). I asked several times (with witness) if it was truly bumper to bumper and was told YES. I needed to make sure I didn't have to put any money into it for several years except for oil changes, etc. After less than 5 mos of ownership and less than 2k miles put on it, the battery dies. After the 3rd jump today, I took it to Honda Dealer Honda Cars in Vallejo CA | Civic Accord & CR-V | Avery Greene Honda I was told that it wasn't covered. After discussion with General Mgr at Avery and phone call to GM at Norm Reeves, they aren't willing to do anything for me at all. $120 for new battery and that's that. Two years from now would be one thing, but I just got the car. They sold me a car with a battery that was already past it's warranty and expected usage date. It's probably 3 or even 4 years old. It SHOULD have been changed out in Honda's Certification standards because it was likely due to fail very soon. This is my issue. For probably $35 cost, they could have replaced a battery that was about to fail and past it's expected usage date. Instead, I get stranded 3 times with a car I just bought a few months ago. BTW AAA rocks and were ON IT right away to jump the car so I could take it to Honda today-literally 15 mins from call to engine running! Yay AAA and why I'm over a 20 yr member there. Treat me well and I will be loyal forever-that's how it works with me. This is my first Honda though, and I'm not impressed by their service despite all the ads saying how Helpful they are. Once I'd exhaused, nicely, every person I thought could help me, I forked over $120. I asked if they could at least give me a free oil change or car wash and Andrew said he'd wash it for me. Turns out that was a rinse-down with a hose and semi-dry and I STILL had to go to the car wash after! Nothing inside was done and the outside still had considerable road dust and bugs, etc. all over it and windows were all smeary. Lastly, when I bought the car, they were so nice, even buying me a candy bar and soda because it was talking so long to get the car ready. I was starving today, but Andrew didn't offer to buy the candy bar, I had to and he didn't even offer me water. Not a huge thing, but considering the 2.5 hrs I spent dealing with it and his even agreeing that they SHOULD be able to cover it but policy is policy...it would have been a nice show of good service to at least get something to drink and a candy bar on a hot day. He was nice and it's NOT his fault, but he did have opportunity to make it better and rather failed there with the bad car wash and lack of customer care. Silver star for being nice though. I'm disappointed that Honda touts themselves as such great customer care yet wouldn't even agree to change out a battery for free that should have been replaced before it was certified. I did my part. Paid for the best and longest warranty and got the oil change before it even needed it. Least they could do is cover a battery that should have been replaced when they saw it was already past it's use date before I bought it. $120 lesson today...how much will it cost me tomorrow is the question? Honda needs some work in their valued customer service department. I am 51 yrs old with disabled hands and limited income. I expected more from them when I paid for bumper to bumper warranty and they wouldn't honor it. I really hope this isn't a prelude to lots of problems with this car and with Honda.

Warranty issues.

I purchased a 2011 Honda CRV on 1/30/14 with 84mo/100kmile extra warranty from Norm Reeves Honda of Irvine | Honda Dealer Irvine California | New Cars, Used Car Dealership when it was Fladeboe Honda (apparently a recent ownership change). I asked several times (with witness) if it was truly bumper to bumper and was told YES. I needed to make sure I didn't have to put any money into it for several years except for oil changes, etc. After less than 5 mos of ownership and less than 2k miles put on it, the battery dies. After the 3rd jump today, I took it to Honda Dealer Honda Cars in Vallejo CA | Civic Accord & CR-V | Avery Greene Honda I was told that it wasn't covered. After discussion with General Mgr at Avery and phone call to GM at Norm Reeves, they aren't willing to do anything for me at all. $120 for new battery and that's that. Two years from now would be one thing, but I just got the car. They sold me a car with a battery that was already past it's warranty and expected usage date. It's probably 3 or even 4 years old. It SHOULD have been changed out in Honda's Certification standards because it was likely due to fail very soon. This is my issue. For probably $35 cost, they could have replaced a battery that was about to fail and past it's expected usage date. Instead, I get stranded 3 times with a car I just bought a few months ago. BTW AAA rocks and were ON IT right away to jump the car so I could take it to Honda today-literally 15 mins from call to engine running! Yay AAA and why I'm over a 20 yr member there. Treat me well and I will be loyal forever-that's how it works with me. This is my first Honda though, and I'm not impressed by their service despite all the ads saying how Helpful they are. Once I'd exhaused, nicely, every person I thought could help me, I forked over $120. I asked if they could at least give me a free oil change or car wash and Andrew said he'd wash it for me. Turns out that was a rinse-down with a hose and semi-dry and I STILL had to go to the car wash after! Nothing inside was done and the outside still had considerable road dust and bugs, etc. all over it and windows were all smeary. Lastly, when I bought the car, they were so nice, even buying me a candy bar and soda because it was talking so long to get the car ready. I was starving today, but Andrew didn't offer to buy the candy bar, I had to and he didn't even offer me water. Not a huge thing, but considering the 2.5 hrs I spent dealing with it and his even agreeing that they SHOULD be able to cover it but policy is policy...it would have been a nice show of good service to at least get something to drink and a candy bar on a hot day. He was nice and it's NOT his fault, but he did have opportunity to make it better and rather failed there with the bad car wash and lack of customer care. Silver star for being nice though. I'm disappointed that Honda touts themselves as such great customer care yet wouldn't even agree to change out a battery for free that should have been replaced before it was certified. I did my part. Paid for the best and longest warranty and got the oil change before it even needed it. Least they could do is cover a battery that should have been replaced when they saw it was already past it's use date before I bought it. $120 lesson today...how much will it cost me tomorrow is the question? Honda needs some work in their valued customer service department. I am 51 yrs old with disabled hands and limited income. I expected more from them when I paid for bumper to bumper warranty and they wouldn't honor it. I really hope this isn't a prelude to lots of problems with this car and with Honda.

Warranty not honored.

I purchased a 2011 Honda CRV on 1/30/14 with 84mo/100kmile extra warranty from Norm Reeves Honda of Irvine | Honda Dealer Irvine California | New Cars, Used Car Dealership when it was Fladeboe Honda (apparently a recent ownership change). I asked several times (with witness) if it was truly bumper to bumper and was told YES. I needed to make sure I didn't have to put any money into it for several years except for oil changes, etc. After less than 5 mos of ownership and less than 2k miles put on it, the battery dies. After the 3rd jump today, I took it to Honda Dealer Honda Cars in Vallejo CA | Civic Accord & CR-V | Avery Greene Honda I was told that it wasn't covered. After discussion with General Mgr at Avery and phone call to GM at Norm Reeves, they aren't willing to do anything for me at all. $120 for new battery and that's that. Two years from now would be one thing, but I just got the car. They sold me a car with a battery that was already past it's warranty and expected usage date. It's probably 3 or even 4 years old. It SHOULD have been changed out in Honda's Certification standards because it was likely due to fail very soon. This is my issue. For probably $35 cost, they could have replaced a battery that was about to fail and past it's expected usage date. Instead, I get stranded 3 times with a car I just bought a few months ago. BTW AAA rocks and were ON IT right away to jump the car so I could take it to Honda today-literally 15 mins from call to engine running! Yay AAA and why I'm over a 20 yr member there. Treat me well and I will be loyal forever-that's how it works with me. This is my first Honda though, and I'm not impressed by their service despite all the ads saying how Helpful they are. Once I'd exhaused, nicely, every person I thought could help me, I forked over $120. I asked if they could at least give me a free oil change or car wash and Andrew said he'd wash it for me. Turns out that was a rinse-down with a hose and semi-dry and I STILL had to go to the car wash after! Nothing inside was done and the outside still had considerable road dust and bugs, etc. all over it and windows were all smeary. Lastly, when I bought the car, they were so nice, even buying me a candy bar and soda because it was talking so long to get the car ready. I was starving today, but Andrew didn't offer to buy the candy bar, I had to and he didn't even offer me water. Not a huge thing, but considering the 2.5 hrs I spent dealing with it and his even agreeing that they SHOULD be able to cover it but policy is policy...it would have been a nice show of good service to at least get something to drink and a candy bar on a hot day. He was nice and it's NOT his fault, but he did have opportunity to make it better and rather failed there with the bad car wash and lack of customer care. Silver star for being nice though. I'm disappointed that Honda touts themselves as such great customer care yet wouldn't even agree to change out a battery for free that should have been replaced before it was certified. I did my part. Paid for the best and longest warranty and got the oil change before it even needed it. Least they could do is cover a battery that should have been replaced when they saw it was already past it's use date before I bought it. $120 lesson today...how much will it cost me tomorrow is the question? Honda needs some work in their valued customer service department. I am 51 yrs old with disabled hands and limited income. I expected more from them when I paid for bumper to bumper warranty and they wouldn't honor it. I really hope this isn't a prelude to lots of problems with this car and with Honda.

General Manager refused to sell us the car.

We found a vehicle on their website that we wanted to purchase. We are out of the state, but were willing to drive to California to pick up the vehicle or have it transported. Our credit union contacted them requesting the paperwork to send the dealership their money, but their general manager, A.K., refused to sell us the car because, "He wouldn't be able to sell the vehicle anymore if our credit union gave them the money for the car." Interesting - I thought that was the point: I give them their money and they don't sell it to someone else. The car is already sold. It didn't make any sense to us that they would advertise a vehicle on-line, but then not work with someone unless they were physically at the dealership. We actually considered making the 9-hour drive to the dealership to purchase the vehicle, but after reading the reviews written by other customers we decided it was not in our best interest to trust this dealership to keep their word on the on-line advertised price. If you are going to use 21st century advertising methods, then be willing to use 21st century purchasing methods. I wonder how the Honda corporation would feel about how this dealership is treating loyal Honda customers? Very disappointing experience. :(

An Outstanding Sales Consultant at Avery Greene

We purchased a 2014 Honda CR-V at Avery Greene Honda last weekend. One of the Sales Consultants at the dealership, Mr. Daniel Lopez, worked with us for the entire CR-V purchase process. First of all, we were pleasantly suprised with Mr. Lopez's professional and kind services, including answering our questions, ranging from purchasing process to how to set up bluetooth connection. In addition, according to the data from our market survey, the purchase price was outstanding. At the end of the CR-V purchase, we really appreciated Mr. Lopez's very kind and professional help throughout the process. We would go back to him if we are on the market for another Honda and strongly recommend Mr. Lopez to our family members and friends without any hesitation.

Sandra Del Prado ***THE BEST**** at Avery Honda

Sandra Del Prado is the utmost professional. Avery Honda will make you auto buying experience unforgettable .in a good way. I travel 300 miles round trip to do business with them and it was worth it.. Seek Ms. Del Prado and her team and you will not regret it. The dealership is brand new and their process very efficient...

Avery Honda and Sandra Del Prado

Sandra Del Prado is the utmost professional. Avery Honda will make you auto buying experience unforgettable .in a good way. I travel 300 miles round trip to do business with them and it was worth it.. Seek Ms. Del Prado and her team and you will not regret it. The dealership is brand new and their process very efficient...

Real coustomer service!

Daniel Lopez made our experience here perfect! Best cae buying experience I jave ever had! Johnny in finance helped us get exaxtly whay we needed and we couldnt be happier!

WOW! Excellent!

Well..all I have to say is WOW. I received the best service from my salesman DANIEL LOPEZ. He's a true professional, very polite, great knowledge! Will be back soon! Thank you guys for everything!!! AAAA+

Overall Experience was Excellent

over all experience excellent Walid Achikzai great salesperson great personality overall nice guy! I would definitely recommend them to my friends and family. I bought a brand new 2014 Honda Accord Coupe- Toni Singleton from Vallejo

2014 oddessey

nice & patient, friendly sales lady, Sandra Del Prado. we will come back if we need another car. Fan, hongmei

Friendly and helpful service

Brian Foster was really friendly, understanding and helpful. He helped us with whatever he was allowed to do. He helped us in all aspects of our financial situation and needs for us to be able to buy the car. He was able to try different options to get us approved and going. Johnny Smith was very much helpful all the same. Great customer service.

Great Customer Service

When we arrived at the store, Brian Foster greeted us right away and provided us with every help that we needed. We had a great experience with the store and Brian took the stress of buying a new car away. He even worked past his scheduled work time just to make sure everything go smoothly. We also had our toddler with us when we went and he showed me their kid's zone area which helped me a lot.

Friendly and helpful service

Brian Foster was really helpful, friendly, and understanding. He helped us with our needs with what he was allowed to do. He did his best to help us financially get approved and get the car. Customer service was great. Their finance director, Johnny Smith, was very much the same through the whole process.

Great dealer great salesman !

I have purchased a few vehicles from various dealers in the north bay but Vallejo Honda has probably been the easiest and friendliest. Daniel, the young man that helped me purchase my accord was a knowledge database. He knew the answer to all my questions and never made me feel like I was being pressured or SOLD. Once my daughter turns 17 I know where I am going to get her birthday present. Thanks again guys, and somebody please give Daniel a raise !

Great experience

Worked with both Wayne and Walter. Both helpful and made the process so easy

Excellent Saleswoman Sandra Del Prado

Friday, 16 May we took our Honda Fit to Avery Greene for regular servicing. While waiting for the car we looked at the new cars. A lovely young saleswoman Sandra Del Prado answered our questions and she listened to our requirements for a larger vehicle than our Honda Fit. Because she paid attention to our needs she found us the car that was perfect for us and we bought it. Thank you Sandra Del Prado for a great job assisting us in making our third purchase from Avery Greene a comfortable experience.

Wonderful experience

On 5-17-14, I went to Avery Honda after seeing a 2007 Accord hybrid online. I was greeted by Wayne, the salesperson and he took me to the car. Wayne was very knowledgeable about the car, showed me all the car had to offer. Then we went on a test drive and the test drive was more then just around the block. I was able to get on the freeway and drive, going uphill and downhill, through turns and stops. I fell in love with the car. Once back at the dealership, I went inside to start the long process of buying a car. Wayne asked if I was thristy or wanted a snack before we started the process. I went in knowing that I wanted a certain monthly payment amount and needed that payment amount, Long story short, the finance manager ( didn't get a name but a wonderful man that got me a deal I could afford) was able to get the bank to work with my no so good credit and get me the payments I could afford, I would like to say that Wayne, was awsome, knowledgeable about the honda, helpful, always smiling, and never made me feel presurred. I give Wayne 2 thumbs up and A++++ in customer service. The dealership was clean and comfortable even was able to get the shuttle to take us to get food. Awsome place. If you are in need of a car, go here and make sure you ask for Wayne.

excellent car buying experience

I would say this was the best car buying experience I had. I didn't have to hardball because Daniel lopez/Avery honda were fair. The numbers I wanted and the numbers they gave me weren't far off and they worked with me to find a middle ground. I know I got a great deal and I don't have one spec of remorse which I usually do because they were what all I can ask for. That's is to be fair. Actually, they were more than fair

No Stress Approach

The car buying process was stressfree. My salesman, Daniel Lopez, gave me a call the day before to find out what I was looking for and took just a very short time to accomodate what my I had on my wish list in a car. I hadn't purchased a car in 14 years, so times have changed as far as car salesman conduct go. The auto I selected was within my price range, low mileage, just like new. I was impressed by the comfortable environment and beautiful decor, very peaceful dealership.

great service

Brian was great, never had problem at Avery Greene. Always service my car here, a dealership I can trust.

Great Service

Brian foster was very friendly and helpful, and made my car leasing experience a pleasurable one.

Good job Mo at Avery Green Honda

My Sales consultant Mo Popal was respectful and helpful during the car buying process. Mo was patient in explaining and answering all questions that I had. Thank you Mo

2014 Honda Accord

Very straight forward service , friendly, awesome cars and great prices ! My husband and I were shopping around for cars and received the best service here at Honda of Vallejo , Armando was very helpful and friendly . I will most def. recommend coming here with Armando , great guy !

Service given to me from salesman, Walter Jones

I received excellent service and was able to buy a car at the price that I could afford. Thank You Avery Greene staff and sales person.

steve economus

great service, quick and easy thanks to Brian Foster

Bob and Kathy

collision dept. was excellent in helping us. Monica was excellent, very helpful, friendly, and did an outstanding job helping us. Thank you Monica with the 89 Nissan

Great staff, no sales pressure.

Had another great experience at Avery Greene. Our sales person Walid was very straight forward, no hassle dealing. This is my second car I have bought from Avery Greene. A trusted dealer

I searched all over for the exact Honda I wanted

Avery Honda went out of their way to find me what I wanted instead of trying to change my mind and sell me something they had in stock. I couldn't be happier with my new Honda and the attention they gave me in making sure Ithey found exactly what I wanted. I purchased a 2014 Honda Civic EX coupe with a manual transmission. That was the hard part. Everyone wants an automatic (except me) . I live in Sacramento but was looking every where for the car I wanted. There was only 3 in northern California. Amid at Avery Green Honda was the only one who said he would find the car I wanted and give me the best price and he did both. I even got the color I wanted. I have nothing but good to say about my salesman and the dealership. Everyone went out of their way to make sure they made me happy. When I get into my new Honda I'm HAPPY! It's a beautiful car and fun to drive.

Great service!!

My girlfriend and I are both first time car buyers, and Daniel Lopez made it super easy for us. He was extremely helpful, explained everything very thoroughly, and was very patient with us. I was very impressed by his knowledge, and professionalism. He was very nice and understanding as well and helped us get the best deal we could. I would totally recommend everyone to go see him, he made what we thought would be a stressful experience to an easy and pleasant one! Thank you so much!

BEST BUYING EXPERIENCE!!!

I just want to let everyone know out there that if you are looking into buy a Honda or any other vehicle please come in and ask for Sandra Del Prado. She was extremely helpful and very easy to deal with during my buying experience. Also Lyle (finance manager) help me to get the lowest finance rate so thank you Lyle. You guys keep up the awesome work. I will keep telling people of your outstanding work ethics.

Beautiful dealership, good service.

Avery Greene was helpful and personable during my car buying process. Overall, a smooth transaction.

Great Service!

We had a great experience buying our Honda CR-V. Mo Popal was extremely easy to work with and provided excellent customer service for us.

Avery Greene Honda, Review

Brian is an excellent sales agent, transaction of car went smoothly with ease. He understands customer needs. I will recommend him to anybody.

the staff was great, Armando was very helpful

AK, Jeff, Rich and Armando are the best!! I recommend buying cars from Avery Greene.

Mo Popal and Walter Jones were great to work with!

I bought my first brand new Honda Civic at Avery Greene in 1998. I had to return to Avery Greene in May 2014 because unfortunately that Civic finally needed to be put to rest. I needed buy my new second Honda Civic because of salesman extraordinaire, Walter Jones. I remembered my wonderful sales experience with him and couldn't think about going to anyone else. Lucky me, Walter is still actively employed and partners up with Mo Popal. Wow! Another Walter... could it be? Mo was very informative and helpful. I had these two as my dynamic sales duo making my car buying experience even better than I remembered it back in 1998! Thanks so much to you both, Walter and Mo! I LOVE MY NEW CIVIC EX-L with NAVI!!!

Great dealership, great sales people

I have been dealing with Avery Green Motors for over 20 years and have always been pleased with the quality of service and repairs, as well as with customer service in general. Now, as I have just purchased a new 2014 Civic sedan to replace my stolen 1997 Accord (which was still such a good car) I was pleased to find that customer service is still a top priority with this dealership and, in addition, the former facility has been replaced by a much enlarged state of the art complex to assure that my future visits for service will be made in comfort and a relaxed atmosphere. I could not be happier with my recent experience with this dependable dealership.

Sarah Chin

I am very satisfy with Sandra Del Prado at Vallejo Honda dealership. She is honest and quoted a good price. I will refer my friend to her.

Great car shopping experiense

Good experience at the dealership. They don't waste any time. Service is very good. When you have a question they answer it straight forward. Come to see James Yoshizawa. They have great selection of cars. Trust us come to Avert Greene Honda!

Friendly, no pressure, no funny business!

My experience with Sandra was great. She was very accommodating and helpful. She gave me a great deal and I felt well taken care of! I would absolutely recommend Avery Honda to my friends.

Honda Odyssey purchase

Was helped by Sandra who was very nice, efficient, and not pushy. Did not come off as a car salesman. She got us a car at a great price! Definitely recommend more women in car sales.

very professional

I was sceptic about this dealership due to a number of low reviews, but it exceeded my expectations. Daniel Lopez appeared to be very professional, no "my-friend", "like your style", "only for you", ect. Also this dealership offered the lower price for my new accord. Very happy I chose this dealership.

joanna liza baza

brian is exellent ,hes a good saleman i can recomend him to others...thank u for having him here in honda vallejo....

Honda Civic

Everything explained in detail. Spent a little more than planned but worth it.

Mo Popal

Mr Popal was very helpful and professional. He made the process very quick and easy. I felt confident in my decision as he was able to answer all my questions. I am very happy with me new car! Thanks.

review for Mo Popal

Everything here was great and Mo Popal is very friendly, and was able to work with my financial situation.

Honda CRV 2011

Sandra Del Prado displayed excellent salesmanship. She's not forceful but, explained the pricing advantages and disadvantages of the customer's vehicle models. She did a great job to convince me.

Bought a nice Odyssey!

I live in Clayton but choose Vallejo because they offered me a great price. Working with James was a pleasure and the Fin Mgr, Lyle, was on top of his game and courteous. Very happy with my new Odyssey!

I live in Clayton but choose Vallejo because they offered...

I live in Clayton but choose Vallejo because they offered me a great price. Working with James was a pleasure and the Fin Mgr, Lyle, was on top of his game and courteous. Very happy with my new Odyssey!

Dishonest regading prices

My mother in -law and both test-drove the CRV- different models. I ask him what if they did not have our colors cars we wanted. No problem we will get it from another dealer no cost to you. We was never was given a quote. After I got a few quotes from other dealers. We finally got a price out the door. I was going to go some place else as they offered me a lower price. (Also was dishonest. Mark at Manly Honda) But when my bother in law had told them as he was putting a down payment to hold the color she wanted as they only have a few left. I was getting 300 off the price, they took it off my mother in laws price. Therefore, I was going to go back to Brian Foster of Avery Greene. He told me they did not have my color I wanted in stock so they could not get the 300 off because i would also have pay the have the get my color in. But after talking to his boss i get another email say i have good news well will get the car and eat the cost. Then gaves the wrong price. All price quote we out the door. I never went to him, however my mother in-law did and when she got there they jacked up the price 1000.00 yes 1000.00 said it have extras they couldnt remove then said could. She was willing to pay half said no. The manager didnt come down on the price either. She walk. Wouldnt deal with them at all.

General Manager AK QADIR said, "GET OUT OF THE...

General Manager AK QADIR said, "GET OUT OF THE DEALERSHIP"I would suggest never to deal with this dealership.I did my search on internet and got in touch with one of the internet sales guy at Avery Greene Honda. On deciding the car make and model, called the dealership to get a final word on the price along with the availability of the vehicle. I went to the dealership to purchase the car with family. We test drove the vehicle and gave our personal info to the dealership to run the credit check. Every thing went thru fine and after they run the credit check one guy come over with price written over the paper along with the additions for some accessories. Price of the car was raised by $850 saying that those accessories have been mounted on the car and you need to pay for those in addition to the price agreed. It was an unpleasant surprise for all of us and the next question was why was this not mentioned earlier. Guy was ruuuuuuude enough. He said either buy it or leave it. After some further negotiations we agreed to pay $350 for the accessories which we were not interested in buying. By this time we had already spent couple of hours at the dealership and requested to process the paper work fast. In addition we requested not to sell any extra warranty and stuff. Another guy(who called himself as manager) jumped in and said "If you want to buy you buy otherwise leave it" I got disappointed with the behavior of the manager and decided not to buy and walked out of the office. In the parking lot another guy with the Title "Sales Manager" came to us to check why we walked out. While I was talking to him, in the meantime the guy who made the statement "If you want to buy you buy otherwise leave it" walked out and said "GET OUT OF THE DEALERSHIP". Man this was too rude.......Bottom line ruthless people. Don't care about customer. I would strongly NOT RECOMMEND this dealership to any one out there.At least the Internet Sales person was nice during all the discussions. Five stars to that individual but not a single start to this dealership.

Great job

Great service, got the car I was looking for, and it did'nt take long!

I had blowout on the freeway and I didn't have any...

I had blowout on the freeway and I didn't have any idea what to do. My wife said why don't you take it to Avery Green Honda where you bought the car. I said dealerships charge way to much to replace a tire. I was wrong. The service department rep was very helpful. She helped me get into a rental right away. My car was ready the next day as promised and I was very pleased with price.

I came in this weekend to purchase a 2013 Pilot ready to...

I came in this weekend to purchase a 2013 Pilot ready to battle :) always leery of car dealerships like Honda of El Cerrito UGGGGH. Usually car dealerships are the last place I want to be. Little did I know when I called them and spoke to the Sales Manager Casey how easy and patient the staff at this dealership is. I called with alot of question about the new pilots after reading online about the recalls. He explained to me that when a part is recalled they put a stop sale on to the car in order to take car of the issue. He let me know that while there is always a concern with recalls only two or three of the cars were affected on their lot. So after speaking to him for 15 mins I decided to make my way down to Vallejo to look at some of there models. When I got there I was greeted by Casey who in turn introduced me to Sandra. We went to looking at a couple models and her being patient as I test drove 4 different car which many salesmen dont have patientence for, like at lame a** Honda of El Cerrito!!! Once picking out the model we went inside to do battle over the car and my trade a 2008 Crv in excellent shape. However much to my surprise Casey Came over to ease my concerns as he already appraised my car on the numorus test drive I took, and asked me what I wanted for it in order to siplify things. I asked for good trade in value on KBB to which he said agreed to slightly below that in order to make sure I made my appt in fairfield later in the day. Now came the their car, again much to my surprise things went so easy. They of course started at MSRP like everywhere. But again Casey mde me a fair offer at 1000 over invoice to which I accepted without hesitation it was soooooooo much easier here then at crappy El Cerrito. This dealership is family owned and you can tell from there customer service to their service dept which they introduced me to Darrel if I have any concerns. 5 star in all areas I just wish it was closer to my house but I will gladly by pass El Cerrito any day to be dealt with honestly. Thanks guys

Beware!!! bad business practices

They sold us a van that supposedly has a clean carfax report yet after we got home and got an aerial view of the van noticed a huge dent and several small hail dents that "they had no knowledge of and are very minor and cosmetic" They were great before the sale and horrible 12 hrs later when a question was asked. They were rude and arrogant and ignored repeated emails and calls (because we drove 1 hr to buy the car). They dismissed us quickly and did not attempt to resolve our complaint and asked us to leave the premises. DO NOT BUY A CAR FROM THEM!!!!

I had a very good experience with Casey and Stephanie. I...