AutoNation Nissan Tempe

Very disrespectful manager ....Cory....

I drove 2 hours to purchase SUV from AUTO NATION NISSAN. Very unprofessional manager .... CORY... when I told him let me think about the deal his response was "WHAT ARE YOU DOING HERE GET THE xxxx OUT"Since others complained PLEASE do your self a favor READ the REVIEWS ON YELP AND GOOGLE before you visit this location.

Screwed me

Bought a used car from joe the fleet manager. Paid 2900 cash 24 hours later check engine light came on while trying to figure the cause of there 2 weeks after purchase driving to work gearbox warning light came on now transmission doesn't shift at all 5000 to put in new trans will never deal with this dealership again avoid them at all cost

AutoNation Nissan Tempe

Leo was great. He took the time to make sure my list of repairs was addressed and that I was not over charged.

My car

I got my car on 8/30/16 and stay at shop till 10/6 and they don't fix some of the car I'm so sad

Good service

Good attention.excellent customer services.the buying process was a little longer but good.

Owner

Make sure that everything works before you drive off the lot. Car didn't have lug nut wrench or bar to lower tire. It had a jack but no means to use it.

No Customer Service After Vehicle Purchase

I bought a used Titan here a few years ago. That experience was great. HOWEVER, I now live out of state and need to cancel the gap insurance and extended warranty as I have traded the truck on another vehicle. I have called and left messages for a month and no one will call me back. It's either they're in a meeting, or they aren't in yet, or something along those lines. I will keep calling every day until someone speaks to me. I advise caution on the other side of buying a vehicle here....

Satisfied

I had an issue stemming from previous service at this dealership. It was discovered on this trip and resolved professionally and to my satisfaction. I found Shannon to be very helpful.

Customer Feedback

Leos very professional will spoken and very knowledgeable of his job

don't know what you are looking for here

my car was serviced and the tires were rotated and as far as I know, everything was done correctly without taking all day.

Car service

Great service, I would recommend this dealer to other people.

Autonation Nissan Tempe

Bought my 2015 Rogue here. Have been more than satisfied with this dealership. Had the battery go dead with less than 2 years / 160000 miles - but, hey, that can happen in the desert climate. I showed up late in the day to the service department after getting a jump start. They had me up and running with a new battery in less than an hour. Excellent customer service! Thanks so much!

Lawrence Weinglass

Very friendly and easy to work with. Was knowledgeable about the vehicle and worked hard to get me the best deal. Stayed with me through the process and did not pass me off to other people.

Best Car Buying Experience Ever!

My boyfriend and I had been shopping for a used (new to us) car for about two weeks when we came across Autonation Nissan Tempe during our search. We were greeted by Ashley R. She was very friendly and was not pushy in any way. Ashley was great. This dealership worked with us in every way possible to get us the vehicle we desired and to our monthly payment goal. Staff is incredibly friendly and will go out of there way to help you. VERY refreshing from some of the other dealerships we had been.

Great sales representative!

Our customer sales representative (Jack) did a great job! Thank you.

Survey

Was by far the best service I have ever gotten every time I walked into the building someone was always there to greet me and all the workers were friendly!

My 1st Oil change

Very quick with getting my car done. Easy to make an appt and Leo was fabulous!

Service on my Murano

I appreciated the good service which included a good information for what needs to be done and then called me for extra work which was discovered. There was no pressure but good recommendation which I accepted. Over all I was very happy with the result,

AutoNation Nissan Tempe

Our buying experience was comfortable and enjoyable, everyone was helpful and kind.

2015 sentra

This is my 3rd visit to this dealership, first 2 visits were great but I was very disappointed this last visit. I have a factory CD player that over last few weeks has lost all memory and is major nuisance. Juan was very nice but after 3 hours looking at vehicle, he came back and told me there is nothing Nissan can do. I have factory warranty so I expected them to replace deck if couldn't pin point a problem. Don't understand how could of taken 3 hours for them to tell me sorry, can't help you. I purchased vehicle at other dealership but come here for service because closer to home. Juan is friendly but I will never come here again and will share my experience with others if they ask.

Happy Customer

Big thanks for the service and extremely high professional support from Mr. Leo Leufkens. Never in my life someone from car dealers helped faster then Mr. Leo. Would lie to say thank you and hope Auto-Nation's Nissan will promote you to higher level that you deserve it. Thanks!

Rouge

Everything was great and I was in and out in a timely manner! Bart took great care of me! Thank you!!

Great !

Excellent staff and service. Got my car in and it in a decent amount of time. And I got my drive pink plate .

2013 Nissan Altima Service

Great friendly top notch service . Service consultant Jaime was very professional, knowledgeable and courteous. After completion of the service work ( recall fixes and oil change ) the car was returned washed and ready to roll.

Autonation nissan ( Jack sales consultant)

Jack was a great assistance to us. The help we got from him was very useful. The buying process was long although. We expected the legal papers to take less time to be ready.

Only the best

Had a problem, went to dealership with no appointment, Both Ryan and Mark went above and beyond to fix my problem.

Power Nissan Tempe

Leo was very nice. Got the job done as promised! In fact, I thought I was out of paid for oil changes and he found that I had 2 left!

Super Fast and Efficient.

As always the team at this location always make sure you feel like your business is welcome. He took the time to ask me how my days was going before we went into anything about the car. After he took the time to go over everything from the results in detail,

Sale and service at AutoNation Nissan

Overall the process when quickly and smoothly. No high pressure to buy additional warranties. Service completed quickly.

Choose AutoNation Nissan

It was a great experience meeting Vince. I wasn't to sure if I could get a car but with his help... My Wife and I are happy with our new Nissan Sentra !

Ask for sales rep Jack Chammas!!!!

We went to Tempe Autoplex Nissan because we had previously bought a Tahoe from them in 2014. We liked the customer service they offered during that visit. However it was nothing compared to the awesome service we received from Jack Chammas. He went above and beyond for us from the minute we walked in the door. He asked us what we were looking for he was very knowledgeable of the cargo Nissan van we were looking for. He drove us around that lot making us feel like he knew us forever. My husband even asked him to take us back to the van to get pictures so he can show his boss. Jack said it's kinda warm outside ill go do it for you guys. It wasn't at all like he was trying too hard. It didn't feel fake or like he was doing it because it was his job. It felt like he was doing it because he genuinely wanted to help us. He made everything so easy. He let us know it would be a while while they serviced the vehicle. He stayed with us brought us drinks, offered us coffee and food. I know they all probably do that but it just felt different with Jack. It made him seem humble and very honest. Then we met Aj in financing who was also very good to us. The general manager who also introduced himself out of no where was very nice. He explained how we were getting a great deal and how just the day before they couldn't sell that van because a recalled part hadn't came in. And how we were so lucky! It really felt like a lucky day. It was also my birthday! They truly made waiting at the dealership for a few hours feel like a few minutes. Thanks again guys so much if you're reading this!!!!Jack, Aj and GM. (Sorry forgot your name)

Gary Gresch

The service was fast, accurate, and friendly. Jamie was on top of the situation, researched my vehicle and saved me money.

Customer

Juan Moreno did an excellent job troubleshooting my specific problems and taking care of them all in a timely fashion.

Great!

It was a quick process and they were able to work with me on what I wanted!

used car purchase

Very friendly and knowledgeable staff. The car I was interested in was clean and as described. The overall process didn't take long. There was an issue with the A/C before I left the lot. And even that was taken care promptly and to my satisfaction. Would definitely recommend to others or go back myself. So Mark - Bart and William thank you again for the great service.

excellent service

Nice and friendly employees, fast and excellent service.

Auto Nation Tempe Nissan

Great experience. Not your typical dealer. No high pressure and very accamodating. I made the deal quickly and they got me in and out in record time. Salesman was Jack Chammas. Great guy works hard to please his customers. Highly recommend him and the dealership. Very happy with the Nissan Rogue I purchased as well.Bruce Coomer

AutoNation Nissan

Salesman was very courteous, thoughtful and thorough.

Recall

Experience was fine but this was my 5th recall on this car!

Oil change for Nissan Versa

We were not able to make an appointment, but were told just to bring it in and that we might have to wait a little longer than usual. We were greeted well and the car was taken in and done in a timely manner. The work was complete and we were given a completed detail on other issues that might need attention, but thankfully, there were none!

Great Sefvice

My Altima was in for a Factory recall. The Service Rep, Leo, was professional and courteous. Service was done quickly. Facility is clean and pleasant. All in all a good experience.

No pressure

Very nice experience. The salesman was willing to help and answer my questions. There was no hard pressure.

Battery replacement

Had a Nissan battery replaced which was within the pro-rated warranty period. Service was completed in a timely manner.

Great Service

All was great. Timely, professional, car returned having been washed and cleaned inside.

Oil change service

Extremely busy when I arrived at the service area. I'm usually told when service is completed but the last two times I've been there we have had to go see if the car was ready. Leo was very accommodating when I asked about my car and prepared the paperwork. .

Surprised--in a good way.

In desperate need of an oil change I dropped my car off at the dealership, in the later afternoon, hoping they could fit it in the next day. I received a phone call within two hours telling me my oil change was finished that day. I was pleasantly surprised that the crew was expedient and my car got washed too.

lies lies lies

I bought my car on apr. 19 2015 they charged me for a smog check and registration on may 27 when my temp. expired talked to the finance manager he sad he would look in to it on monday gave me an extention did not here from them againon june 25 I go back in talk to jim in finance the one who did my sale said it would get taken care of on monday I get a call on monday by jim and he tells me not only has it not been registered but it still needs to be smog checked so I figure the only way my car is getting registered is if I do it myself even though I payed them to do it.I then talk to a manager and she tells me if we smog the car today they pick up my plate and have at the dealer when I get off work.after work I go there and nobody knows what i'm talking about.so here I'am on june 28th with a car thats still not registered

AutoNation Nissan Tempe

Great car buying experience with Eric Gardos. He was very responsive and met all my expectations and needs. Thanks again Eric for a great experience.

Great service

The team was great finding the car that I want and the payment that fit my budget.Thank you for the great service!!!

Great service.

Customer service representative was excellent. She was helpful, precise and courteous.

30,000 mile maintenance

I read in the manual what needed to be done. I made an appointment and read on the Nissan site the cost. When I arrived I was asked if I wanted,the basic 30,000 maintenance or the premium, I was not aware of,a premium service as it was not mentioned in the Nissan manual, that was disconcerting. I was,charged a few more dollars then what the local Nissan dealer quoted on their site when I made the appointment. The Tempe Autoplex seems to be trying to improve customer service and to hire new people. A couple of their service people left. I was glad to learn they are improving.

Very good Experience

I went in to purchase my grand daughter a used vehicle. The salesman was very helpful in finding a vehicle in my price range. The negotiations were up front and pleasant ending in my Grand Daughter getting a car.

Great Experience! Awesome staff!

Mr Jack was awesome!!!!! He listened to me and what I wanted. He was persistent in helping me reach my goals. Thank you Jack

Deborah Goldstein was great.

Deborah Goldstein was great. This was my first time buy a new car. And i couldn't ask for a better team. Autonation Nissan worked butt off for me. I had no credit and little money down there worked their magic and I'm driving a new 2016 Nissan Frontier. They have a customer for life.

Didn't listen

Howie was fine as a person but he was poorly trained. We said specifically what we wanted. Instead of pointing us to what we were interested in or just saying they didn't have it, he proceeded to bring out what he thought we needed. Wasn't even close to what we were looking for. Then when he did find a style we were looking for, it had a leaking head gasket. Really, you would have that on your lot? Avoid, Avoid, Avoid. We will never set foot there again.The salesperson kept calling me pops. Really?

Willie L

My vehicle was towed in because battery was out on my FOB. Service department checked it out and completed the work within an hour.

Love my New Used Pathfinder

My experience was awesome..... I shopped around, and even returned to them at the end of the day as I couldn't find a better deal - or better service. This is my 3rd vehicle from the same dealer for a reason. They even went above and beyond on the repair side. The truck was due to get tint after purchase, and they sent it in for two or small incidental repairs on their dime, and provided a rental for 3 days. We are totally impressed!

Pleasant salespeople

The sales team was very friendly and accommodating

Great services

Very friendly environment, and the dealer was knowledgeable about specific cars which helped narrowed down my decision.

Great customer service!

Rodney was really wonderful to work with! I will recommend him to my friends.

Great Experience

I have purchased a number of used and new vehicles in my lifetime. This is the first time I was treated with dignity from any dealership. I received no pressure to purchase a vehicle. My sales rep asked specific questions and found two cars that met our needs. I love my new car. Thank you AutoNation Nissan Tempe.

thank you

they were very helpful good job thank you very much

Great service & friendly sales people.

The dealership was very clean & the sales people very friendly. I went in there with the thought that I would look for a used car & ended up Leasing a new one. The salesman was very patient & answered all my questions honestly. I was very satisfied with my decision.

Very satisfied

Convenient, honest and value driven buying experience. Sales and financing staff (Wade and Larry and Jimmy) were personable and helpful through a typical process, but it was ultimately an effective and satisfying outcome. Auto Nation Nissan Tempe met my needs and exceeded expectations over other dealers. I'm very happy with my new Rogue and will definitely maintain my relationship with Auto Nation Nissan Tempe.

Awesome service PLUS

Came in for an oil change - always get my car back cleaned and ready to go...this time they noticed my battery was low. They replaced it and found out there was no charge. They are the best.

Excellent Customer Care

Our Sales Associate Deborah Goldstein was very knowledgeable of our new car and took the time to answer any questions we had. Our car buying experience was very comfortable and we did not feel pressured in any way.

Sales was Helpful, but Finance was a Pain

Found a cute car, Kia Soul. Decent price. When we showed up to the dealer, they actually had the online car in stock for the online price, which was awesome. (We are the kind of people that like to get straight to the point) So naturally, this started off as a pleasant experience.However, then Finance came along... Keep in mind we were pre-approved for a loan with a local credit union (interest rate was good). Sales and Finance promised everything would be fine, so they had us sign all the paperwork. Then, like all finance people do, the guy started trying to sell us Gap Insurance, for an extra $3k, Technically, it was $15/month more, but we were already over our budget, so we declined. He got upset, which is fine. He's Finance, I work in Finance, so I get it. Sorry, no extra commission here, guysWe went home, 4 days past, we heard nothing from anyone...the credit union nor AutoNation Tempe. I called AutoNation. They said the credit union didn't want to finance more than $10k. He gave us "other finance" options. (of course, it can't be that easy) We haggled to stay under $250/month, or no deal. Knowing the way Finance works, I called the credit Union. They said that AutoNation submitted a request for $16K! How did a car that's listed at $10k go to $16k? The Finance guy added Gap Insurance (which we had clearly DECLINED on the contract) He also added "Tint Insurance" (what is that?) Also, taxes, title and License...we should've paid it, but I was already annoyed. We did end up signing another agreement for under $250/month because my husband really liked the car, I also didn't want to start over again, with another dealer...for the same hassle...The interest rate was to put it lightly, crazy...but regardless...we have another car, our budget will be fine, No one will die here. It's just annoying that they promise you one thing, knowing that they can easily manipulate the situation ....Ugh, not buying another car from this place. Moving on with my life...Oh, almost forgot, it's also been a week and a half since we signed the new agreement, and "the new bank who took the loan" hasn't called. Worst case scenario, We're driving this car for free...until everyone gets their ducks in a row. Fun...fun... (sarcasm) If it doesn't work out, we're done here.

nissan cars

enjoyed the buying experience. fast and friendly. salesman chris very knowledgeable

great job

Fast and easy... Just how it should go after spending 20k

My June's First Service

Stephen Tapia and his crew made this service experience great-it was quick, thorough and the customer service was outstanding.

Next Level Customer Service

I've gone to AutoNation Nissan Tempe a few times for oil changes and an engine detailing. This last time I went and Brittan helped me. I was only planning on getting an oil change but he saw I was 7000 miles over due for my 30,000 mile service. At first I was upset because I just thought he was trying to upsell me and with the holidays I don't need any more expenses than necessary. I soon realized he was genuinely just making sure my XTerra was getting the service it needed. Since the service was going to take 2.5 hours, he drove me to a local restaurant. About 20 minutes later, he drove back to the restaurant and confirmed in person that my transmission fluids needed changed. He could have just called but he took the time to show up in person. Talk about next level service. I highly recommend these guys (Brittan and Scott) and AutoNation Nissan Tempe will continue to be my Nissan dealer of choice in AZ.

Great services, clean facilities & friendly faces

Had a used vehicle with miles.. So I went in to just look around and see if I liked any and did, so I purchased a 2013 Nissan Rouge.. Had low miles, I was looking for and the service was great. Friendly faces also clean facilities.

Routine scheduled mainenance

As always, professional quality service. Service time is quick, questions answered, explanations detailed and simple. Everyone is friendly, easy to talk to.

Absolutely best dealership around

My wife and I stopped in to see about trading in our 04 titan that we loved but hated the interest rate of the loan we didn't think we would be able to get out from underneath it Ronnie and Greg worked some magic and got us into a 2014 nissan titan pro4x with a awesome interest rate they did everything possible to get us the best deal they could and to walk away with a rate as low as they got us was unbelievable and I would recommend you stop by and see what magic awaits you

Rip off alert

Stopped in to get check engine light checked. Told me 11 codes. Car not safe to drive. Said it would take 3 hrs to determine codes. Took it to different dealership. Advised 10/11 codes old and nothing major. Example tire pressure codes and battery code due to recently installed new battery. Only one real item to be addressed, found this out in five minutes and advised car safe to drive. Clint tried scare tactics that are unprofessional and the reason dealerships get a bad name.

Great service/Experience

I purchased a 2016 Nissan Rogue from Frank Cook and he made the whole buying experience fun and easy. I would recommend Frank to anyone looking to buy from Autonation Nissan Tempe

Easy buying process

Easy buying experience. There were 2 certified Leaf experts who walked me through the process with an electric car. Facilities could fix their fast charging system which had been down for a few months. Overall, a great experience.

Forte Review for AutoNation Nissan-Murano

It was a pleasure to price shop online with AutoNation and simply go in with a predetermined, under invoice, price. I truly enjoyed the haggle free process. AutoNation Nissan did not try to up sale me and agreed to the terms from the website. Unlike a competitor of theirs who held me "hostage" while they went back-n-forth on pricing for 4 hrs. Purchasing a car with AutoNation was a sheer pleasure and I will recommend to friends and family.

Brian Shiirley

Tis is the 4th car my wife and have lased fro Brian Shirley. His super service to us is what brings us back each three-year period.If you want to buy or lease a car, go to Brian Shirley and you will be treated so well, you'll never buy or lease from any other dealer.That's the way my wife and I feel.Richard Sutz

Great service

We already had an idea of the car we wanted and I was able to get most of the sale completed over the phone a few days before. There was no high pressure "What will it take to get you to buy the car" sales approach. The financing was simple. The staff was friendly and accommodating.

Great service!

Great service from Robert! Quick turn around. Reasonable prices.

AWESOME SERVICE, FACILITIES WERE CLEAN

I HAVE BEEN TAKEN MY NISSIAN TRUCK TO THIS DEALER FOREVER,8 YEARS AND RUNNING THE SERVICE TECH IS AWESOME. THIS VISIT WAS FOR BUSHINGS IN THE FRONT, SERVICE WAS COMPLETE IN ONE HOUR JUST LIKE THE SERVICE GUY SAID.

My new Frontier

Did my research online, Vincent Mytko called me, gave me a quote, set up an appointment next day. My buying process was fast, enjoyable, stress free and very friendly. they honored the price quote, ,truck was clean, full of gas .Vincent is your contact if you are looking for a new car. thanks VincentJames Duran

Great service

Scott is wonderful. Curtious and pleasant, knowledgeable and helpful. I recommend Autonation Tempe has always taken care of us.

Excellent service.

Jack Chammas was a pleasure to work with. He is low pressure and does what he promises. Nice job Jack. Also, they allowed me to take the used car to my mechanic

Great

i went to another dealership before I came to Powere Nissan and not one person came out to see me. When I pulled up at Power Nissan they were right there asking if I need help.

AutoNation Tempe 2015 Nissan Altima SV

The facility offered many choices of the same and similar model. The salesman was very helpful both before and after I bought the car.

Returned certified pre-owned junk within 14 hours

My experience was the worst at AutoNation. Neither I nor any of the people I have told my story to will ever enter AutoNation Nissan again.First the salesman was a complete slimeball of a salesman, saying anything and everything that he could to sell me a car. Many of the things that he was claiming was not even scientifically accurate, such as, "Electric vehicles don't use more power to accelerate." Wrong.When the vehicle was transferred over to my possession, it was only charged a third of the way. I was sitting in that lobby for hours to purchase the vehicle. That would have been plenty of time to charge a vehicle to full on the level 3 charger at the dealership. Also, I am not familiar with Nissan's 127-point certified pre-owned inspection, but the front tires were so bald it couldn't even tell what the tread looked like once upon a time.I'm glad I was protected by Nissan's 3-day, 150 mile money back guarantee because the car that was sold to me did not charge at all. I have receipts from the Blink charging stations that I used for an hour and a half, and the car only barely charged <10%.Bringing the car back was a ridiculous hassle. I was approached by a whole team of salesmen when I got there to return the vehicle, but the staff disappeared after I handed back the keys to the return vehicle. No attempts were made to get me in another vehicle or to repair the vehicle I had already purchased - not a smart move when you have a serious buyer on premises.I resolved to only wait 30 minutes for assistance (which never came), so I went to the front desk to arrange for my trade-in to be returned to me. No one had even been instructed to retrieve my trade-in. The runner immediately went to get it while I waited outside, but he came back with the wrong car. As he went back to get the right one, I went inside to demand the refund of my down payment since no one had bothered to discuss that with me. Since I had only purchased the vehicle less than 24 hours prior, I had the receipt ready. The woman at the front desk rudely argued with me about which vehicle was mine. She shoved a piece of paper at me to return a SENTRA. I HAVE AN INFINITY i30t which I and another employee at the dealership had to explain to her. When she still insisted that I had the Sentra, I went to call the bogus "We Care" hotline posted in there. I left a voicemail with my contact information and was never contacted, leaving me to assume that the practices described above are their common practices for handling customers.Finally I was able to get my refund and drove away in my old car. I drove away from AutoNation Nissan and I will never, ever return to an experience like this.

Jon Conradi

Overall I had an awesome Experience, Wade and Dereck (Salesperson) did a really great job!

Great service.

Just leased a Nissan Altima from this place. Excellent service. Especially thanks to Jack.

Best Car Buying Experience

I just bought my brand new Nissan Sentra from AutoNation Nissan Tempe last week and had the best experience. Both Bob Bittinger and Theo made the process painless and helped me get the best deal I could. If you're in the market, head down to AutoNation Tempe, you won't be disappointed.

2015 Nissan Altima

I had a great experience purchasing a 2015 Nissan Altima at AutoNation Nissan of Tempe. Very helpful and professional. Thank you!

Continuing Excellent Service

I purchased my 2011 Nissan new from AutoNation Nissan Tempe. I have had no problems with it since my purchase. I have had all my regular services done there. Every experience has been excellent. I usually wait at the facility for oil changes. Only takes about 30 minutes and includes a car wash. The waiting room is large, always has a very good selection of snacks and coffee. In my 50 years of owning cars, this AutoNation Nissan service treatment is the best that I have ever experienced.

New 2015 Nissan Leaf SL

Use internet negotiation. Found it to be less stressful and was able to compare to other dealers. AutoNation kept to its email commitments.

Great experience !! We will be back again & again

Steve Stocks was awesome to work with !!! Love my new Juke Nismo !

Amazing!

Amazing service! The two gentlemen that helped me were so polite and did everything they could to make the deal work for me

Great service

Very nice. This place is very clean an friendly. always water coffee donuts and friendly. Not pushy people. Steven. Taplia. Is the best. Very kind and knowledable.

The got it together

We had minor communication problems to start, but once those were resolved, we ended up getting a great car. I hadn't purchased a brand new car in 25 years because I got tired of waking up the next morning feeling I had been taken. For the first time I didn't wake up with that feeling. So thanks to Autonation Nissan, I can enjoy my new car (which has some surprisingly nice features) without that feeling.

Nissan Sentra

Had to return the car because of a "MISPRINT" on the Certified Pre-Owned list. Listed to have "alloy wheels" but the car did not have alloy wheels

Happy Customer

I gave Buying Process a 3 star because the initial purchasing contract was apparently not valid and I needed to go back to the facility and negotiate another price and complete another contract.

Great service

I purchased a 2015 nissan sentra sv beautiful car great service very helpful staff and buying the car was very fast no hassle I will be buying my cars there in the future.

Outstanding Leasing Experience - Nissan Leaf

First time e-car lease. Brian was committed to provide me the information I needed to make an informed lease of the Leaf. Never felt pressured or pushed - and that I appreciate. See Brian and Theo at Tempe AutoNation Nissan for outstanding customer service. (5 Stars)

Great service

Scott takes very good care of my car! Quick service and always job is done right.

Great

Thank you very much Jerrica for reaching out, I continue to be impressed with everyone's customer service at each level. Jeremiah was absolutely amazing he was honest, patient and helpful. I told him what I wanted and what I could afford and he made it happen. Along with making sure I was happy with what I was buying and comfortable and happy during the whole buying process. I was very impressed with Brad (Finance) he made me feel very comfortable and was very personable. I appreciate from all of the team that knowone never over promised or underdelivered. Everything was straight forward and informative. After this experience I will most definitely be referring family and friends to these two. Both Jeremiah and Brad made buying a car easy and fun. Thank you Loving the Versa Thank you Nissan for making a car safe and affordable for me and my family.

Excellent service

Jack was the sales person that approached me when I drove up. I'm thinking it's going to be the normal routine of being pushed in a vehicle that I don't want and that is too expensive for me. It was completely the opposite!!! I went in asking for used cars, gave jack my price range, he told me that he can show me the cars I wanted to see but also told me about the promotion they were having and he could get me into a new vehicle for the same price. I thought it was his way of trying to get me into a more expensive veh but he compared the two and showed me what I would be paying for both. They came out to around the same price. I decided to try out the 2015 Nissan Altima. Before we got into the vehicle jack explained all the components of the vehicle from front to back inside and out. As we were driving he was explaining all of the functions of the car and how they work. I loved the way when we were done driving he did not push for me to get into the vehicle. He offered to show me more cars but I already fell in love with this one. At previous dealerships they tried to push my girlfriend to co-sign for me over and over they would push. I told jack I was the only one on the loan and he left it at that and now I have a brand new 2015 Nissan Altima with 5 miles on it !!!!!!! THANKS AGAIN JACK FOR EVERYTHING

Great service and friendly people

My Sales Rep was very helpful and totally made the buying experience easy.

Friendly Employees

I was shopping for a used car. I set up appointment with a sales person to look at an Altima but the car was sold. However the sales person showed another vechile that just as nice as the Altima. After a drive and looking over the car for any dents and other problems. The car was in excellent condition. I got a fair deal and was very satisfied with the whole buying expericence at Auto Nation.

Scott and the Old Man

What can I say. I am most likely the biggest complainer that has ever driven into this dealership. If I saw me driving into service department I would hide.But Scott never does. He treats me with respect no matter how much I harass him and the other employees there. He runs a tight ship and knows how to deal with someone like me.Will not change dealerships unless Scott leaves, then will follow him to get my Pathfinder serviced no matter what.

Great experience

I had a great experience, my dealer was very helpful and informative. He made the process so easy and stress free!

Oil Change and check up

fastest service yet!donut selection was below average................all else on the mark!

brian shirley

Brian was a true pleasure to deal with. We will definitely use him again!!!!

Prompt service

Robert was very personable and helpful. Took care of everything I needed before our move

great service

No run-around, great experience obtaining a good deal on exactly what we wanted.

Great deal w honest people & customer service

Lester is amazing! Friendly and honest.Will recommend this dealership to anyone!!

automation Nissan sucks

I dealt with wade, the so called manager which was rude and pushy .... then I dealt with alp one of the sales people who was incompetent.... trying to pull a fast one on me by accident my...his words" take my cell phone and put it in his pocket....he told me sorry about that he grabbed the wrong phone yeah okay . they were not willing to give me a good deal and they are a very greedy outfit/place..... buyer beware.... I even received a rude telephone call earlier today from them because I told them my bad experience do not go to this place you're wasting your time and money

Great Customer Service

I am writing this review specifically to give high praise to Vincent Mytko who was the person who helped us find our Pontiac Montana Sports Van. We had a budget we had saved to pay cash for a used vehicle and we could not go over this amount. Vince LISTENED to our needs and spent a LOT of time helping us steering us in the direction we should go. Because of his great customer service we not only bought our vehicle from him but we highly recommend him to others. He personally get a 5 star rating from us!

attention to details

Sam always provides prompt and courteous service. Everyone treats us with respect and everyone seems to enjoy their working environment.

Best Ever...Twice!!!

After two horrendous buying experiences at Peoria Nissan, I arrived to AutoNation Nissan Tempe. Both buying experiences were 5-star service. Thorough yet without pressure. Very accommodating and clear. The first was when I bought my 2011 Titan. I had done extensive research so I was quite familiar with the vehicle. This is the only dealership where they explain all the features of the vehicle before a test drive. I learned so much more about the Titan as a result. When it came to value my trade, they actually inspected my vehicle and pointed out the good points and the not-so-good points. Very thorough and clearand fair! After the test drive, I was presented with a clear offer, a fair trade-in, and financing options. The whole process took 17 minutes to review and discuss. Best buying experience ever. Me second buying experience was recently. I had made an appointment to meet for a test drive. In the time leading up to the appointment, I learned of some financials obstacles that prevent me from buying a new car at this time, so I was clear that I would not be buying a new car right away. They still took the time to answer all my questions, do a test drive, do a thorough valuation of my trade-in, and present me with a fair offer. If I had completed the purchase, it would have been even easier that the first time. Once I clear up those other obstacles, I will be returning to complete my purchase.

Wouldn't provide a quote

We were in the market 2015 Nissan Murano. I did all the online research and decided that we were going to do things our way. We would not accept deception (lies), play games, or be called names. We were not going to allow car people to push us around and have the encounter comparable with having a tooth pulled without anesthesia. We were going to complete the process via electronic communication or not at all.We wanted to factory order our Murano to get it just the way we wanted. AutoNation Nissan Tempe was on a short list of dealers willing to factory order a 2015 Murano. Via email, I worked with Carmen Spidle for over three weeks in January. Carmen answered all our questions and provided good customer service. Carmen kept us informed of their inventory of arriving Muranos. I sent an email to three dealerships on January 20 asking for a line-itemized out-the-door quote on our Murano build (link from Nissan's website with MSRP prices) to include prep fees, sales tax, and licensing. Unfortunately, Carmen's response was, "Your [emphasis added] quote looks pretty solid." This is not what we requested. Two things bothered us about AutoNation Nissan Tempe. First, On December 31, we felt Carmen led us to believe AutoNation could factory order a Murano for us. Carmen wrote, "We special order vehicles for our customers." Although Carmen didn't mention a Murano specifically, that is to what our email was referring. Carmen may have had no intention on misleading us. However, at no time during the three weeks we were corresponding did Carmen write they couldn't factory order a Murano. Then, on January 22, Carmen emailed this bomb, "We will know on the 24th if we are allocated to order specific Muranos." Secondly, you can't find names or pictures of anyone associated with the dealership anywhere on their website. We couldn't find the identity of any of the managers: General, Sales, Internet Sales, Fleet, Finance, Parts, or Service. You can't find the names of their sales people. To us, this sends up a huge 'proceed with extreme caution' flag!An old salesperson's adage is the first person to speak--loses. AutoNation Nissan did not make an offer and neither did we. AutoNation Nissan lost a sale. Only one dealership provided that quote: they won our business. We are currently enjoying our 2015 Murano from Thoroughbred Nissan in Tucson. They got a 5 star rating.

awesome service

I was there just for oil change for my sentra 2013 I was thinking to trade for Altima 2015 since few months before, and I tried in 2 diferents dealers. but the story was same then every body Know , so when I came just for the service in Auto Nation Tempe, one of the sales guy came to my and ask me if I was interested to buy a nissan Altima , I inmediatlle say noup, My credit is excelent to wasted runing on dealers, he promise me the story will be diferent, and he was right, just 25 dlls more then how much I was paying for my sentra, the others dealer offer me a for 100 dlls more. thanks so much A.J

Nissan Altima 2015 / 1n4al3apxec252733

Mr. Seyed was very cordial and helpful. he answered all our questions and I would recommend him to any one who wants to buy a vehicle

Polite and genuine

Stephen Tapia is my Service Manager and he is very helpful and always takes care of me. All my relations with him have been professional and reliable. Thumbs up!

Nissan Frontier

So far I have bought 2 used vehicles from this dealership, have recommended it to 2 people who bought new vehicles and am planning on buying a new vehicle for myself in the near future. year. Totally satisfied with everyone there.

No One ever picks up calls. Never returns a call

I have been trying to reach out to someone who could help me with some information about setting up the monthly lease payments but no one ever picks up the call or returns the call.I am completely clueless what to do. Please be mindful when you do business with them.

Pathfinder

It was a very pleasant experience. Thanks Auto Nation.

From an Altima to Rouge

The lease on our Altima was up and we needed to get a new car. Frank helped us to stay within budget and upgrade to a decked out 2015 Rouge for our growing family! He was super cool and easy to work with that it seemed more like working with a friend rather than a salesperson. Our whole experience was great and we really appreciate the whole staff.

Great service. Great staff

The staff was very friendly and not pushy. They did everything to get me the car i wanted at a great price. Had gone to other dealers who made me not want to get a car anymore until I came here. They beat every estimate.

Great Car Buying Experience

Frank was so awesome to work with! We really wanted to get into a 2015 Rouge for our new growing family but we weren't sure it would fit in our budget. Frank went right to work and was able to get the car in our budget with all the great upgrades. He was so easy to work with, it seemed more like a friend helping us out to get into a car.

Great Customer Service

Sam was great to deal with, provided great advice on the repairs of my truck and was very truthful and straight with what needed to be completed.

Buying a Versa at Autonation

Great people being professional and courteous every step of the way.

Great Service!

From the beginning to the end .it was a great experience and they were all nice and polite. Great team work!!

nissan sentra

The Reps were all very helpful and friendly. --------------------------------------------------

fast and friendly service

They were friendly and had a great customers experience.

Auto Nation Nissan service

I was able to buy a car the same day. staff was helpful and friendly

Excellent service

Everything was perfect thank you autonation for your attention and you service

Awesome experience

Our salesman, frank, was helpful, answered every question I had. Didn't feel the pressure to buy. The sales manger was the same way, I felt comfortable. Would definitely go back when the time comes.

Great Service

It was very smooth n easy. I never felt car buying could be this simple.

Excellent purchasing esperience

Purchased a 2015 Nissan Murano S.Very few "S" vehicles available without add-on's in the metro area.This dealer had the best selection plus the best price.

Good Dealership to buy a used car from

We saw the ad for a car we were looking for on Cars.com. We went into the dealer and looked at the car. It was just as advertised,with no hidden problems. We danced for awhile on the price and the value of our trade,but came to a good deal for both them and us. The car was suppose to come with full floor mats,but none were in the car. We wrote the floor mats onto the deal offer. When we went in 3 days later,no floor mats. They were on order. On our way home in our new(used) car,I noticed the low fuel light was on. Not a big problem,just surprised. A few days later they phoned to tell us the floor mats were in. Other than that,the car has been great,with no problems.

Great Experience

Brian did an excellent job. He helped me through the process. We are a small service business and this was the first vehicle our company financed. We look forward to growing our fleet with AutoNation Nissan Tempe.

Professional experience

Theo at AutoNation Nissan was very pleasant to deal with, allowing us to look at every option and offering fair, honest opinions throughout the process. We looked at multiple cars and options. The dealership offered a very fair price for a brand new vehicle, which was not our original plan. We are very satisfied with the process.

Great Service

Great experience in my first time new car buying. I didn't feel pressured to do anything I was comfortable with. They seemed to want to get me into a great deal and something I can afford.

Service feedback

Steve was my service rep for this visit and prior visits. He is top notch and a very valuable asset to your company.

Scott at Nissan Tempe

Scott in the service department was awesome! Every time I came in, he was there with a smiling face and asked all the right questions on what was going on with my vehicle... I purchased my frontier from a different dealership and my experience with them didn't even come close to how Nissan Tempe treated me! These guys are awesome! Very much recommend!!!

Ms Kolleen North

I went into dealership thinking it was going to be a hassle.Ronnie walked methrough the process smoothly.He put me in a nice Nissan,great little car.Clean and in great shape,and most important,very affordable for my budgetThey have a great selection of quality used cars to choose from,took care offinancing on the spot,and plates and registration so no trip to DMV for me.I would highly recommend them if you are looking for a nice used carwith great prices!!!

Great Management, Sales and Support Staff

We purchased a 350Z in 2005 from Brown and Brown and our daughter and son-in-law have purchased 1 Sentra, 1 Titan and another Truck from Auto Nation. Our son-in-law referred us to Randy and both Randy and Bill responded to our request on quotes on an Altima. We were looking for a new 2014 or a new Altima.Alp was asked to help us with the search for a car and he was very knowledgeable and spent -a considerable amount of time with explanations of the features of the Altima2015. We finally decided on the Altima S with a spoiler, wheel rims..back up camera.. etc. We drove the car and were pleased with the ride. At the point of signing, we inquired about trading in our 2005 Z and this was handled with quick response. Alp was great in following through with all the necessary quotes, information, and preparation for the "financing paperwork".ALL IN ALL: THIS WAS A VERY PLEASANT AND NON STRESSFUL EXPERIENCE.WE ARE PLEASED WITH THE FOLLOWUP FROM ALP AND FEEL CONFIDENT THAT OUR FUTURE SERVICE EXPERIENCE WITH BE GREAT AS WELL.Alp, has continued to contact us to ask if we have any further questions. THIS HAS BEEN A CAR BUYING EXPERIENCE WITH OUT STRESS AND WE ARE PLEASED.

Jon Sellers is awesome

Buying a car is so stressful , Jon Sellers from Auto Nation took all that away and made m y buying experience a great one!!!

fantastic experiance!

alp was great to work with! definatly going back to him for future purchases! they care about you and they did all they can to give me the best deal posibble and they didn't pressure me into anything! best car experiance ever!

Great service

Went in to buy a car and Frank was my sales person. He was knowledgeable and professional I would buy from Frank again.

Great service!

AJ made the buying experience easy and pleasant. He went out of his way to be helpful; we really appreciated it.

Great services, clean facility

Frank and his manager were excellent, very friendly and hepful, purchase was smooth everything was great including the facility really clean.Fantastic energy and enthusiasm amongst the employees. Extremley polite. Thanks!

Honestly, the most Smooth and pain free purchase !

Both David and Noah made the trade and buy experience very smooth and cordially. I historically buy a new vehicle about every 3 years, so believe me when I say these guys and this dealership were a great change from so so many of my past frustrations with our brand dealers. My next car will surely be another Nissan from this dealership. Sincerely, Maxwell 2014 Juke RS

Repeat customer

I bought a 2014 Nissan Versa Note SL with the data package in June of 2013 from AutoNation in Tempe. I loved the car and the dealership treated me very well. When that vehicle was totaled in an accident in November 2014, I contacted the dealership and told them I wanted the same car. They found the car for me and had it shipped from San Diego so they could get the color and equipment that I wanted. Everyone at the dealership went out of their way to help in this purchase.

2015 NISSAN ROUGE

WE HAD A GREAT EXPERIECE, WERE LOOKING FOR A USED VEHICLE .BUT WITH THE WONDERFUL HELP FROM OUR SALES PERSON STEVE STOCKS , WE DECIDED TO LEASE A NEW NISSAN ROUGE .STEVE WAS THE BEST SALES PERSON WE HAVE EVER HAD , SO NICE , VERY KNOLEGGEABLE , DIDNT RUSH US .I WOULD DEFINATELY RECCONG FRIENDS TO SEE STEVE WHEN IN NEED OF A CAR !!!!!

easy access

I needed a car, I had originally set my mind for a 2015 murano I had researched the new models and really liked them. When I stopped by at autonation nissan I was greeted by Mr sayhed Hastrodi a very nice sales man I informed him what I wanted I was kind of bummed when he told me that they still did not have 2015 inventory he also mentioned that since it was late in the year they were having good deals on their 2014 models. I thought it was wierd since it was November 10 and black Friday was just right around the corner I thanked him and told him I would think about it and if anything I would be back. I left and searched for more vehicles since there is so many other dealers close by I could not find what I wanted so later that day I returned and purchased a 2014 nissan murano sv. Mr Hastrodi was very helpful and very patient he helped get a good deal and a payment that we can afford. Thank you love my car.

Awesome Service & Fast Process

Granted we did our homework knowing what we were looking for which made the overall process very easy and painless. Negotiations were a breeze, Steve Stocks did a great job taking care of us.

Awesome customer service!!

Great people to work with, they have been there long term which means great management!

Nissan Leaf Service/Tire Check

Friendly and fair...I've been all over the Valley with various cars for service and this place is the BEST!

Tempe Auto Nation Nissn and Frank Cook, Sales

Frank Cook in sales was knowledgeable, friendly, got me a good deal and exceeded my expectations! Would shop here again! Love my new Nisson Frontier!! Sincerely, CC Shaw

AutoNation Nissan Tempe

The staff was polite and met me as I entered the dealership. The salesperson referred me to another sales person who was more knowledgable of the vehicle I was I interested in. I did not feel pressured as I have at other dealerships. They were able to get the vehicle I wanted from another dealership in the area. They took two vehicles as Trade-in, did not know they could do that. The trade-in values were fair and they had to make a +300 mile special trip to retrieve my second trade-in vehicle. That was great. Overall I am especially happy with the salespersons, Julie Brown and Mike Lubash. I believe that is Mike's last name. He does deserve praise, very likable, respectful, and motivated to make the buying process painless. The only concern I have is I bought an extended warrantee that was expensive and i am concerned they will not honor it because I live in a remote area and it is inconvenient to take the vehicle in for regular services, which I do on my own and could void the warrantee. Though I was assured it wouldn't????

Versa 2015

I did buy Versa 2015 in Auto Nissan Tempe thanks to proffesional lead by David Rawls.I am very satisfied with car and I am using car for daily drive to work.Very good gas milage.Only thing what I dont like is long,long buying process......need to be shorter.

370z purchase

Saleman was eexcellent financial man tried to sell me a warranty package I said no when I reviewed my paperwork he added a warranty package I had to go back the next day and have him remove it which he did without a hassle

They did it again !

This is the second time I purchased a vehicle from Auto Nation Nissan. The reason that this is the second time, is because of the great experience the first time. Again I was pleasantly surprised with the deal I got. They were more than fair on my trade in and gave me a great end of the year price on the Murano I bought. Everyone there was very polite and friendly. No hard sell or pressure, which I appreciated. They went out of their way to make us comfortable. They completed the deal in a very short time and explained everything as we went . It was great dealing with Jon and the entire staff. Thank You all. We will be back.

BAIT AND SWITCH IS ALL I CAN SAY... WHAT BS......

I called and spoke to a salesman about a car that was advertised on their own website, I gave himthe stock number of the vehicle to make sure it was still available, he responded it was, I read to him the price that was on the website and he verified price and stated yes that's a good deal huh ?So I piled my family this evening drove the miles one way , spent two hours their only to find out that the sales manager upped the price of the car by $ 1800 , once I asked him why they raised the price he pretended he did not know what I talking about.... and he would see if he can work the numbers to get it down to the advertised price.. I said " what " ......We decided that we would no spend out hard earned money at this dealership for being dishonest from the start and trying to lure you in under false pretenses...BEWARE !!!!!!!!!!!!!!!!!!!! MY NAME IS PABLO CARDENAS IF SOMEONE CARES TO CALL FROM THE DEALERSHIP 480-519-7267

Certified Pre-Owned (CPO) Nissan

It had been years since our last vehicle purchase. We had some trepidations due the the time typically involved in the purchasing process. However, we were pleasantly surprised that the "process" went very smoothly and only involved as few hours instead of the typical all day affair. After searching the internet looking for the vehicle we were interested in, we were contacted by several valley Nissan dealerships. Mr. Christopher Campbell of AutoNation Nissan Tempe, called to verify the particulars of the vehicle we desired. He confirmed that he specifically had 2 vehicles that matched our criteria and several others that were near matches. Upon our request, he e-mailed to us photos and details of those vehicles. We contacted him stating which vehicle we had the most interest in and made an appointment for the next day. Upon our arrival, Christopher Campbell had the vehicle waiting at the entrance for us. Everything progressed pleasantly through the negotiation process and a deal was made. Our next step was the actual signing of the typical purchasing paperwork. This is where we met Mr. David Fattaleh (Bruce Willis look alike). He explained in detail all the available warranties beyond the included normal warranty and drive-train warranty. This included an available 7 year, 100,000 mile, bumper to bumper warranty for a reasonable price. There was an error concerning a date, but he promptly made a correction the following day. Overall, this was a very pleasing and excellent experience. The staff we encountered were very professional and congenial. We highly recommend AutoNation Nissan Tempe. Overall

Buying Process

I had a superb experience at AutoNation Nissan Tempe! I spoke with A.J Adler on Friday and made a plan to go in the next day and from the moment I set foot onto the property I was treated with great customer care. I was able to get a vehicle that is dependable, reasonable and definitely an upgrade from my trade in. Everyone at this establishment was helpful and friendly, it never felt like a business deal instead it felt like all the staff were looking out for the best deal for me. I would definitely recommend them to friends, family and anyone else looking to purchase.

I purchased a quality vehicle at a quality dealer.

This was the best experience I have ever had at a car dealer. I was treated like a friend not like just another customer

Good expereince!

It was a good experience, the salesperson was patient as we worked through the pricing and vehicle selection.

Exceptional Sales, would buy a car here again.

We bought a 2014 Altima and were extremely satisified with the professional, friendly, NO pressure approach of the entire visit. Our sales person, David Dewitt, should be commended for his time spent with us, finding the right car that we wanted. The follow up by David should also be mentioned, going above and beyond what was expected. We would by our next car here. Thank you David, and everyone at AutoNation.

Wonderful

I have dealt with awful car dealerships in the past, sitting for 7 hours ALONE while every hour they offer me a drink or something and then continue to bring out offers that are no where near what I asked for, not even for the car I actually liked! I called AutoNation Nissan and told them about my situation and within a 30 minute phone call, no pressure at all I was headed to the dealership that night. When I arrived, just as promised the two cars I liked were pulled up front and ready for me. I was immediately greeted in the parking lot and then within less than a minute the sales person I spoke to on the phone (AJ Alder) was at a table with me doing the credit application. I appreciate that he didn't have me test drive first just to let me down after the credit app. In less than 15 minutes he returned with my credit application told me what we could do, gave me the option of using their college graduate program for lower interest and THEN we went out for the test drive. After returning to the dealership he brought out the contract for both cars with payments lower than I asked and a perfect interest rate and told me "feel free to sign on which ever car you choose" again there was no pressure from him at all (surprisingly considering it was 10:15pm and they close at 9pm) I chose the 2014 sentra. Normally in a commission based environment you are completely ignored by everyone except the person getting the deal.. But here at AutoNation I was acknowledged and held conversation with every person in the building. I was referred here by a family member who was treated amazingly and I have to say I got the same treatment. The entire staff especially AJ and Mariah in financing were awesome. I'd do it all again and again. I've never had such a smooth stress free car buy in my life!

Great Experience

AutoNation Nissan Tempe provided a team that made car buying a pleasure. So many bad experiences throughout the years of buying cars were making us dread going to a dealer. This team made all that go away. They were quick, helpful throughout the entire process and very customer orientated. One thing we noticed that whenever we brought up a list of cars, AutoNation always came up with the best prices.

Great experience!!! I will definitely go back!

Go see Frank Cook!!!! I got an amazing deal on my Altima lease!!! I will definitely be a returning customer when my husband's lease is up on his Nissan!!

Leaf and Sales Process good experience

Dealing with Dave Dewitt was like chatting with someone knowledgeable about the Leaf and not like dealing with a sales person. I am only one week into being a Leaf owner, but every day I discover something cool or practical. I always hate the buying process, Nissan was no worse than others and at least the finance guy (Dave) was personable.

Worst Buying Experience

I was looking for Nissan Sentra. first time started when I found a good deal on their website. I called them and they confirmed the offer and the car still available when I got their they told me that the car was missing and they did not know where is the car and it might be taken for joy rid but the had another car that had the same features but different color for the same price after checked and drove the car I found that this car had many features lees than that I came for and they didn't mention that it did not has some features and they sure me that it's exact same car but different color hoping that I would not notice the difference, It should have been at least $1000 less but they wanted to reduce the price and the car that I came for is still missing and they were going to call me the next day. The second experience when they called me two day later and they offered me a different car I checked the car on their website and I called them back and made a deal and appointment when I got there they increased the price by $1000 and they could not make the deal that we agreed on through phone. In conclusion, they have but a fails adds to bring people in and try to sell them different cars cheaper for the same price. Be careful if you insist to purchase from them and check that the car you are getting is the same car that you want and you come for

Great Shopping Experience

I was looking for a new car, AutoNation Nissan Tempe had the exact car I wanted for the best price and they accepted my trade. It was a very good shopping/buying experience.

Great experience!

We had a great experience buying a used Prius from this dealership. The salesman, Jon Sellers, was kind, knowledgeable and very easy to work with. The sales process was easy and they were up-front about everything. We will definitely be contacting Jon about any future vehicular needs!

auto nation Nissan Tempe Review

the car sales associate, Sammy Curbelo was great to work with. He stuck with us until we got the car we were looking for. He was very patient and accommodating. The Sales Manager, Noah should also be commended for getting us the right deal - he was clear and straightforward but also listened to our needs. Both individuals were very professional with great customer service which made our buying experience a pleasant one. We will surely come back and recommend your dealership to all out friends.

New car buyer...

Overall, my buying experience was good and John Sellers is all pro...Only had too get ready to leave one time to get the price !! Got the whole process done and delivered in about 3 hrs. A new record for me ! Thanks John.

bad service

I bought a ford fusion there & they lied about the whole paper work.. I had to re-do a contract. They made me take the car back after signing the first contract. The sales person was real rude (Andre & Chris).

Unbeatable deal with great service

Got an unbeatable deal for a Nissan senora SV, thanks to Jim who assisted us through the entire process without the usual pressure accustomed with sales rep

andre terry and seyed thank you!!

Andre terry and seyed did every thing possiable to put me in the truck I wanted thank you they did an excellent job for me

Awesome Dealership

Went to buy a car and the salesman Mike Lubash was really easy to work with. Got an awesome deal and I am very happy! The whole process went very smoothly and I would recommend this dealer and definitely Mike to anyone.

Very Happy with our 2014 Murano

Our salesperson was very genuine and helpful. He was the reason we bought our Murano at AutoNation.

fantastic people better service.

I'm truly lucky to have been helped here. I never had any feeling of buyers remorse. They did everything they could took work with me and is something I will always be grateful for.

Frank Cook was so Awesome!

Frank made the whole experience completely easy and hassle free. He was not pushy like some salesman are. I could have not had a better experience anywhere else.

Bad Service

If you need you car repaired at this dealer be sure you are not assigned a Robert Ratner as your service representative. He was rude, condescending, and short with me. He showed no concern for me a customer and made no effort to make sure my needs were met. Be assigned to him was the single worst customer service experience of my life.

Frontier Purchase

The sale person did a lot of work to obtain the exact vehicle I wanted. They didn't have one in stock but found one a couple of hundred miles away and brought it to the lot for me. That was greatly appreciated and maybe the only time in my memory I got exactly what I wanted. The negotiation process for my trade in wasn't nearly as pleasant but was probably what one should expect, although I didn't for some reason. While everyone involved was courteous and respectful I found it impossible to get what Kelly's Blue book said was equitable, or even close to equitable, for my trade in. So I was left with the decision of leaving significant money on the table or walking away from the deal that had the exact vehicle I wanted. So I left the money on the table and took the vehicle but I have to admit it diminished what started out as a great experience to somewhere between average to good. Too bad after all the work the salesperson did. So for a couple of thousand dollars they get this review instead of one that says what a great experience I had. But I would do business again with this dealer but I'd probably sell my old vehicle and not trade it in.

Easy buying experience

After contacting several dealers we ended here. The whole process went quickly and we were in and out in a few hours. Everyone that we dealt with made the whole buying process pretty stress free.

Jim Yunger you are the best!