AutoNation Ford Mobile

Bird dog

Well pleased great customer service, building looking old and tired.

Awesome!

Great experience. Mike and Nolan are the greatest!

Great service will use again

Quick and awesome service. When I dropped off my car took me to work. Picked me up at work and took me to get a rental. Kept me well informed of what was going on with my vehicle. Awesome experience. Very pleased with ford an Tyler.

Poor service priorities.

I've taken my 2013 Ford Taurus SEL to this dealership for service three times and two of those times after getting the car back, about 3 to 4 days later after a tire rotation, the "Low Tire Pressure" warning came on. Why do they not check the air pressure in all four tires as a matter of routine? Do they not know how hard it is to find a service station with a tire inflator? After this last oil and filter change the "Change Oil Required" warning comes on every time I start the car. Should they have reset this? This is aggravating as xxxx. I have searched the internet for an email address for this dealer and can't find one.

Delays Galor, no urgency, and Not Repaired Correctly

Sat I parking lot for a week without being looked at. They moved from body shop to service center and charged me 65 dollars towing fee for some reason. It then sat again for a week. Escalated for repairs,. Took a week. Drove back home, over 7 hours, on a bent rim with squealing and lost air at 10 pounds per day. Mobile Autonation said it was completed and perfect. Grass from the accident was still sticking out between the rim and tire. The truck had a tire pressure warning alarm when I picked it up. They took it back into the shop and returned it saying it just needed to be reset. From the experience, I suspect the put air in the tire and sent me on a highway drive at highway speeds with a bent rim losing air and who knows what else. It's back in a Ford repair shop in FL that has confirmed the repairs we incorrect. Do not go here. They will charge you and send you on your way with broken equipment and take forever doing it. The bow on the package is how little they care how they are impacting your life and timeline. There is no sense of urgency here. Bad body and service department. Avoid if at all possible!

Another satisfied customer

We never have to wait a long time having the vehicle serviced.

Great service and buying experience

I was looking to lower my car payments and something with better gas mileage, Sales associate was very helpful in helping me accomplish this matter. Found SUV that had lower mileage, more perks and better gas mileage and also reduced my car payments. Would highly recommend Auto Nation Ford in Mobile Al., and Steven.

Good repair experience

Had the rear bumper replaced on my Ranger p/u and both bumpers painted. They look great and they washed and vacuumed my truck to boot.

Awesome service

Repairs to my 2015 Dodge Charger SRT from someone backing into the front end. Great, fast service! Would recommend to anyone

A nice buying experience

I used the internet for this deal and everything went great.

Awesome

Great experience ,salesman was helpful. We went for a used SUV and left with a new Ford Fiesta

new car purchase

JIm Crampton did a great job in sales. However, it took several hours to get through the process of the purchase. Got there at 10:30am and didn't leave until after 5:00pm, due to the finance department.

First time dealing with a Ford Dealership, NEVER AGAIN

This is my very first review ever, but due to my experience with AutoNation Ford I feel its needed. We recently bought a used car from AutoNation Ford. The sale of the vehicle went pretty smooth with Steven Adams on December 09, 2015. Prior to leaving the dealership I was promised a spare key and FOB for the vehicle. They assured me that the keys is somewhere in the dealership and once they locate the key and FOB they'll send it to me. Which is not the case at all. I also got in touch with Terry Buford, he assured me prior to the New Years that they'll make a copy of the keys and FOB after they contact the AutoNation Honda in Mobile. After trying to get in touch with Terry Buford for over 2 weeks, leaving numerous voice messages without a call back I finally talked to a gentleman named Jimmy. Come to find out, AutoNation Ford is not responsible for the spare keys and FOB since the previous owner only have one copy of each when they traded the vehicle in. I was told that if theirs no written agreement about the spare key I'm SOL. Thank you AutoNation Ford for my worst experience with any dealership. You can assure you're dealership will not be recommend with my friends and family and especially the military. Thank you for your disservice!

Professional, Fast and Economical

We went to auto nation ford for the best deal with no hassle and were not disappointed.

They care

Derek Mosley is a good againt , he cares a lot I trust him , I will. Recomended hime for anyone

Awesome Service!!

Jim Kerr was an awesome salesman!!! Worked with us to get us what we wanted and needed!!!

Field Marshal Commandat Klink

I found the car I wanted presented the spread sheet to the dealer informed him of what I wanted and what I would pay and agreement was reached . The dealer held his end of the agreement and I held mine. End result: my Wife got what she wanted, Ford made money the dealer made money and every body's happy.

Terrible experience with transmission shudder clutch recall

UPDATE:About a week after taking my car to Autonation for the recall, I get up one morning and my car will not crank. All of the lights, radio, A/C and everything works fine, but the car will not make a sound when I try to crank it. After Googling the issue, I find that other Ford Focus owners have experienced the same issue. The cause for them is the Transmission Control Module, which is under recall also. I call Mullinax Ford to see if my car falls under this recall. They run my vin and find not only the TCM recall, but the Transmission Shudder Clutch and a Power Train recall. Due to the mileage on my vehicle I only qualified for the TCM replacement under the recall.My question is: Why didn't Ford Autonation also find the TCM recall and fix it while they had my car instead of charging me to do absolutely nothing?I called Ford Autonation's service department and got their service department voice mail. It requested that I leave my contact information and someone would get back to me. No one ever called. I called again and spoke with Paul in the service department. He told me I had to schedule the service for the recalled part, which I did. I went in on the designated service date at 7:30am as requested and waited for their shuttle service to take me home. Once I arrived home, I got a call from Paul stating that he wished he had told me before I left, but my car exceeded the mileage requirements for the recall. The recall would only cover a vehicle up to 100,000 miles. I told him OK and asked when I could pick up my car. He said he could work up an estimate for me on how much it would cost me to do it out of warranty and call me. I told him OK.He never called me. I went back to the dealership to pick up my car. I was told to wait in the waiting room and they would let Paul know I was there. He never comes to the waiting room. I go to the service desk to ask about my car and she gets a bill that is waiting for me. I told her there shouldn't be a charge because they couldn't work on my car. She tells me to see Paul about it.I ask Paul why he was charging me $50 when they didn't do anything. He tells me that he has to pay the technician. I asked him what for. He couldn't work on my vehicle so what am I paying for. He said he had to get me the estimate. I asked him why I had to pay for an estimate. Once again he says he has to pay the technician. I asked him why. He already knew what the problem was according to the recall so what was the technician being paid for. I could call anywhere and tell them the issue with my car and get a FREE estimate. He tells me to go talk to his service manager. I asked him why, so that he could upset me more by trying to back up why ya'll were charging me for nothing.I feel that Ford should have fixed the recalled part no matter how many miles I had on the car. Was I supposed to tell my son that I could not take him to his weekly chemotherapy appointments in Atlanta from Mobile, AL for fear that Ford may have a major recall on my car that they won't honor if I exceed 100,000 miles on my car. REALLY!!! Cars were meant to be driven.

Amazing Car Buying Experience

This was the best experience my husband and I have ever had purchasing a car. A task we hate because of all the games salesmen want to play. And we needed it asap. Because we were short on time, we went on line to see what was a available and asked for best price. With this info in hand we visited dealers near us. Autonations price, I had received by email beat them all. When we went to the dealership, we met the nicest most helpful person, Lanny Langley, who showed us everything and never was impatient. When we settled on one, Jimmy, the online representative,honored the amazing price. They worked with us with an old model trade in. Will definitely go back to see Lanny and Jimmy at AutoNation again.

service department

No one can fix a problem for three weeks and want call me back or answer my call they think I'm stupid it's like there putting me off my next move is a lawyer and another service department

TERRIBLE CUSTOMER SERVICE

Up date on my nephews new Ford Fusion: Brand new vehicle with 2000 miles on it had the engine quit (Blew up) in Springfield Tennessee. Vehicle was towed to Tracy Langston Ford. He and his teenage daughter were trying to return home to Mobile Alabama. They were left on there own to get the vehicle and themselves off the freeway. Tow truck driver gave them a ride to a motel. Took a taxi to the airport the next morning so they could rent a car. They had to be home (450 miles away) the next day for work. No help or response from Tracy Langston Ford. They have had it now for 33 days. That is twice as long as they have had it. Keep saying parts are in. Should be soon....Said damage was minor and superficial. Two pistons, crankshaft, and head have to be replaced. Minor?? Really. He thought Auto Nation Ford, the dealer he purchased the car from, could possibly care enough to help. He was wrong. They could care less. They supplied him with Phone numbers to call for help. Turned out the phone numbers were no good. He now gets no response at all from them. I went on both there facebook pages and tried to get some help. Auto Nation said they would get back with me. They did not. Tracy Langston would not even comment. However both removed my comments from their facebook pages. Ford Motor Company in Dearborn did contact him and asked for information so they could look into it. They must still be looking. Have not helped at all. Any help from anyone would be greatly appreciated, If nothing else please like this page, or better yet share it to see if anyone can help. My nephew's Grandmother and Stepmother both retired from Ford Motor Company. What happened to loyalty? Mike Fay

buying used suv

Very direct in my search and going the exact suv that I wanted and would suggest this website to others

Excellent salesman

This is my second purchase from Autonation. I had an excellent experience the first time, so I went back for a second time.

great sales man helped me very well as well as SM

The help I received from this place was by far the best I've ever had and I've owned nearly 100 vehicles . Thanks Steven Adams

Auto Nation Ford - Steven Adams

I have purchased multiple vehicles from Treadwell Ford/Auto Nation Ford in Mobile, Al and have been very happy with all of the purchases. Steven Adams is very easy to deal with and I would recommend him to anyone in the market for a new Ford vehicle.

Great buying experience!

Autonation made my car leasing experience simple and fast. Shout out to Whit for all your help. The whole team is friendly and professional.

Great services

I appreciated the fact that I did not feel any pressure from my salem

Great buying experience

Rick was a good salesman and what he lacked in knowledge & experience he made up in effort, the whole sales staff associated with my deal was very helpful and made sure all my questions and concerns were addressed. Great deal,great product, thanks Autonation for a wonderful buying experience

Good Experience

I had financing already in place when I arrived at the dealership. Also had done some "legwork" with Steve Adams, Internet Sales ahead of time as well. Chose not to take any "extras" the finance manager offered (he seemed grumpy).

Great Transaction!

We bought our 2015 Mustang GT from Roger Haskew and the transaction wa. extremely easy even though we live two states away.

Good service, great price, can't complain

Got a great deal on a 2010 Silverado. Showed me the CarFax and their own inspection report. I knew before I bought it the rear speakers did not work because it was noted on their report. Everything else on the report was repaired. Whit was willing to listen to my offer and in the end, they did even better than my initial offer. The truck is in excellent condition and very clean. I would definitely recommend AutoNation Ford to others.

Great Service

My service rep Derek Mosely was extremely courteous and efficient, and honest in appraising what my vehicle needed done now and what could wait. I have patronized this dealership for years and have come to expect great service as the norm.

I brought a used truck .

I had a good experience with Steven Adams and Doc they treated me like that wanted to be treated.

Fast service and courteous people.

We found our car on-line and Steven Adams contacted us promptly. We viewed the car on a Saturday and Steven worked up a good deal for us with a good price on our trade in. We love the car, and we enjoyed the service we received from Steven and Doc.

Decent Price But Bad Customer Service

Decent price but incredibly customer poor service from start to finish. Steve Adams did not return phone calls or answer questions when he said he would; couldn't open the trunk of the vehicle manually or with the key fob. Still told me how "comprehensive" their inspection process is!; issued an Alabama 20-day temporary tag with an expiration date only 10 days later; typed the wrong name on the title transfer document which caused delay in registering the vehicle; waited 10 days to mail the title and other documents to the DMV; initial offer for my trade-in vehicle was $2000 BELOW KBB value.

GREAT EXPERIENCE

NORMALLY I HAD RATHER TAKE A BEATING THAN BUY A CAR. THIS WAS THE MOST EASIEST BUYING EXPERIENCE IN MY 59 YEARS. I WILL DEFINATELY BE BACK TO SEE JIMMY SUNDERLAND AT AUTONATION FORD MOBILE.

great service

The people are always willing to help. Good people that want your business again, and asks like it.

New Escape

Stanley Arnold is who sold me my new Ford Escape. I was shopping around for a while and he sat me down and explained everything that I needed to know. I would recommend him to anyone looking for a honest person and a great vehicle.

Quick appointments that fix the problems.

I went into the dealership with concerns about my windshield wipers not working, departed with a appointment time and on the date scheduled my wipers worked. I was so happy I payed a $20.00 tip to the representative that help me with my matter.

I got the car I wanted

Over the years I have bought more than one car, but Mr. Rger Haskew made it the easiest yet. He took the time to answer all my questions and made sure I got the car I wanted. Doc Ornelas in the finance department made sure the paperwork was done correctly the first time. The Auto Nation team is the best team I ever ever dealt with when comes to buying a car or having it serviced. THANKS to every member of that team for going out of there way in this buying experience.

Bob Craft was very helpful.

Our sales person, Bob Craft, was very helpful during the process. He did not pressure us. He answered all of our questions and let us go at our own pace.

personal service and sales

Autonation Ford in Mobile,AL is a total quality dealership that has supported me buy vehicles, servicing those vehicles and even repairing them when damaged. From the purchasing process to gettjnv service everyone has gone out of their way to make the process easy and painless. Highly recommend this dealership and staff from Bob Craft in sales to Derek Mosely in service everyone has been great.

AutoNation Ford Mobile

VERY GOOD SALE PERSON Mr. Stanley Arnold. Mr Arnold has taken care of me and my wife from day one, thanks again.

On January 14,2014 I purchased a 2006 F150 King Ranch .I...

On January 14,2014 I purchased a 2006 F150 King Ranch .I had a great buying experience . Everyone was very helpful and professional. Tyler Hamilton and Terry Buford went out of their way to make this a great buying experience. Both men went out of their way including, staying late and coming in on their off day. It's my second purchase from Treadwell Ford/Auto Nation Ford. I would recommend any one looking for a new or used vehicle to give Auto Nation Ford Mobile a chance. Mr. Ozell Dubose was very helpful in obtaining financing and also warranty options for my purchase. I really appreciate all their efforts. Great truck! James T. Crandall Sr.

2014 Ford Explorer XLT

We were very pleased with AutoNation Ford and William Vinson. He was very helpful throughout the whole process of buying our SUV. This was the only car lot that we went to and he helped very much right from the start and has contacted me several times since I left with my car. We are very satisfied with the SUV and every process of the buying process with AutoNation and Mr. Vinson right down to the finance department with Doc. Thanks again Teresa

Frist time buyer!

AutoNation was the best car lot my husband and I went to in our search for a new car. As soon as we pulled up we was greeted by Steven Adams and I could tell right then we would be leaving with a new car. He was so helpfully and nice to us and did everything he could to get us what we wanted. This was the only car lot we went to in mobile that did not give us a cold shoulder because of our young age. Steven took us seriously when we said we wanted to buy a new car and made sure we drove off that night with one. Our experience was great and we are now proud owners of a brand new 2014 black Mustang!

The car i wanted

Looking for a car localy was not working. So called AutoNation Ford Mobile spoke with Mr. Stanley Arnold who not only found the car i wanted but had it shipped to mobile and came in on his day off to make sure i was satisfied. Everyone at the dealership was helpful and friendly I will buy my next mustang from them. thanks AutoNation Mobile for getting me the car i wanted.

the best car buying trip we have ever had.

When we were looking to buy a mustang we were in touch with Stanly from auto nation. He suggested we come look at one he thought we would love. .when we got there we were treated like family. It was the best car buying experience we have ever had. .it was fun and no beating around the bush..I would go back again in a heartbeat..Thank you all

My new F-150

I could not be happier with my new truck. Donna Woods is super. She went way beyond what is normal to help me. I will be back at AutoNation Mobile to let Donna put me in my next Ford truck. When a batter truck is, Ford will make it.

Overall

When I had decided to shop for a new car based on past experience I had dealing with Treadwell Ford it just made sense to go back for my next new car purchase . It was a pleasure dealing with Stephen Adams the AutoNation sales rep. Stephen was able to answer any and all of my questions without any hesitation from start to finish. Without a doubt I would recommend this dealership to any of my friends.

I am still Smilling!!! Excellent Experience

I had the best car buying experience in my life at Treadwell Ford/AutoNation. My salesperson was Donna Wood. She was patient, knowledgeable, and genuinely concerned about me making the best decision for me. I didn't feel pushed. She introduced me to all the people that would be involved in my car buying process and future routine maintenance. Even during the paperwork signing process with the finance manager "Doc", I was comfortable and relaxed. I highly recommend Treadwell Ford/AutoNation. I left with a smile on my face. I am still smiling today!!!

Phillip Light At Autonation Ford Mobile

Excellent! Philllip Light and the sales team at Autonation worked with us to get a great deal. They were all very friendly and easy to deal with from the sales team to the financing department! Awesome!!!

good selection, clean, salesman was well informed

great place,steven was super, would recommend to my friends, the internet was helpful

Best Car Buying Experience Ever

By far the best car buying experience ever. Great selection. My salesman was very patient and caring. Actually, everyone I met was too as I met the sales manager, general manager, service writer, and parts department. I couldn't decided between a 6 or 8 cylinder. He had me drive both, not once but twice to help me make my decision. I was highly upside down in my trade and they did everything possible to get me out of it...successfully!! I walked in a total stranger and left feeling like I made a whole new set of friends. I actually hated leaving. I would highly recommend this dealership.

Worth a Drive!

If you are looking for a great deal and you hate the back and forth of 4 hours in a dealership, go online and make your deal with Stanley Arnold. I traded my Edge in on a F-150, I did everything online, they gave me a deal I couldn't pass up. I drove 2+ hours to get the truck, why? Because it was mucho cheaper than local dealers! Stanley Arnold promised me that the price we had settled on was the price I would pay, in less than 30 minutes I was done and I paid exactly what we agreed on.

Great experience

Great experience buying from Autonation. Very friendly service. Great prices.

Doc.,Terry, and Mr. Allen are all awesome.

We love our new F250. This wasn't our first purchase from Autonation and it won't be the last I'm sure. Everyone is so nice and friendly. They helped us find the right truck for us and at the right price. Thanks guys!!

Never again - DO NOT GO HERE!

Update to my last review - which has since gotten even worse. After 4 supplemental insurance claims to fix the front suspension on my car, I finally took my Focus ST to Sandy Sansing in Daphne, AL. to have a second opinion (since Treadwell/Autonation) had no clue) to get the car driving correctly again. What I found shocked and appalled me. My car wasn't driving right because this dealer can't even perform an alignment correctly. They also missed that the repairs needed new wheel hubs on the rear wheels which was causing a terrible groaning sound. They claimed they didn't even hear it - someone needs a hearing aid. On top of ALL THIS - I'm told that the work they did that took MONTHS wasn't even done correctly. Major items like tie rods installed and shocks that weren't properly fastened, etc. This could have resulted in a loss of life as I was told by the follow up consultation to another dealer. I had to get a rental that no one will pay for despite shoddy workmanship, and my car sitting on their lot for 10 days with no work being done. Long story short. Don't buy a Ford product, or if you do - don't even think about having even the smallest of accidents and taking it to this dealership. They are utterly rude and completely incompetent. I found out more information online about my car than they even know about. This dealer is only good if you are buying a truck or fleet car, as that is all they seem to care about. I can't wait to trade my lemon of a Ford in and go back to the BMW brand. At least there I'm respected and never talked down to.

Edited Review - they helped me out when needed. Thank you...

Edited Review - they helped me out when needed. Thank you for your help and prompt response to my reimbursement. I just hope these issues don't happen again in the future.

Must see auto sales

If you want to be treated with respect , and value you as the customer, see Mr. Stanley Arnold, at Auto Nation Ford in Mobile, Alabama.

Went in to get rear end penion bearing replaced. I was...

Went in to get rear end penion bearing replaced. I was quoted "in the ballpark" at one price then went to pick the vehicle up and was given a price $600 greater. Don't know what their idea of "in the ballpark" is but mine is definitely not give or take $600. They also did not keep me updated on the status of the job. I had to call back numerous times leaving voicemails that weren't tended to until many hours later. Absolute horrible experience. What happened to customer service being a top priority..

Michael

Buying our Ford Fusion at AutoNation Ford was a very pleasant, non pressured experience for us. Employees at the dealership went out of their way to make us at ease and very comfortable while we were there. They made sure every step of the process of buying a car that we understood all of the details. We would go back to them again. Michael

autoford mobile

my auto buying at autonation ford of mobile was an easy process with friendly and helpful representatives whom i would recommend to friends and family,they also serviced my 2002 explorer and you cant get better service and attention.

Thanks to our wonderful sales person Donna Wood buying...

Thanks to our wonderful sales person Donna Wood buying our new 2013 Ford Edge was a great experience! She went above and beyond to show us the the different selections!Everyone was very nice as we will continue to come in for our future services! Thank you Donna I love my new Ford Edge!Sincerely ,Susie & Dan Nice

2014 Grabber Blue Mustang

I have zero complaints. Mrs. Donna helped me find the exact car that I wanted and offered me a price that I was will to pay. She was flexible, attentive, and swift with my needs and wants. This was a great first car buying experience.

Sales Person PPhilip Light

Great sales man and everyone should ask for him. He was great when it came to knowledge of the car and got me a great deal on the car. I will ask for him in the future!!!!!!!!!!!!!!

Purchased my first new car in years. Did my research...

Purchased my first new car in years. Did my research based on friend's cars, internet searches, etc. Decided to get rid of my MINI for a 2013 Focus 5 door Titanium model. First let me say Ford should pull all the vehicles with Microsoft Ford Touch. It doesn't work and is a liability in regards to safety. It reboots all the time, makes you stare away from the road, and "forgets" my iPod and a host of other settings just randomly. I've had to reboot and re-program my entire car several times, as if I just bought it - just to get what I paid for to work. To add insult to injury, the transmission (which has KNOWN issues) is terrible. It's like driving with a student driver learning how to use a manual transmission and it's SUPPOSED to be an automatic. Don't let these guys tell you anything about the technology - they don't understand what is in their own product. Then to my surprise the check engine light comes on and the car barely starts, and shudders like the welds are coming off. Not to mention alignment issues since day one. I should have never left the BMW brand, let alone purchase from this dealership. Sure the price was right and it was a speedy transaction, but that's where they leave you. Currently my Focus is back in the shop with no date to be released while I drive a crappy loaner car. At least they are working on it, and assure me that I'll be satisfied. The only thing that will satisfy me is a new car - and NOT the model I have - something better, or all of my money back so I can go purchase a non-American made car.

New f150

They had a large selection of trucks onsite wich was really cut out alot of running to other dealerships

Our new car salesman was a delight to work with.

We had a great time working with Steven Adams. He made us feel right at home.Steve covered all the necessary requirements in purchasing a new car in an enjoyable and professional manner.He checked us out on how to operate and use the features of the new car in an excellent manner.

Only place to buy a car from!!

Great service! If you decide to go I highly recommend Stanley Arnold The best salesman in mobile he's honest and will help you out every step of the way!

Used 2010 Ford F-350 FX4 Lariat

Charles Boutwell was a great salesman. He was very helpful and extremely knowledgeable of his products. He made every step of the sales process easy and was very helpful even after the sale. Don't let his young age fool you. He is as good a car salesman as I have ever dealt with.

Great Service

This was one of the easiest experiences I've had buying a car. No high pressure sales, just a team that allows the cars to sell themselves with a staff that is helpful and informative. Thank you Treadwell, and thank you Jimmie.

Great job, willing to work with the customer.

Dealer was flexible, and willing to work the deal to meet our needs.

I love my truck

I love my truck. It is perfect for everything I need it for. Donna at Treadwell found the exact truck I was looking for and got it for me. I will be back for another vehicle.

Stephen Adams....Quality Service & Very Friendly

My husband and I were starting to look for a more family style car...we were the proud owners of a 2005 Ford Mustang convertable (which was also purchased at Treadwell Ford) and was very reluctant to trade. We were interested in the 2013 Fusion. Our Ford salesman, Stephen Adams, (no relation) was very friendly and most helpful in our quest to find the right car. After test driving many vehicles I decided on the one...Stephen started the paper process and a short time later I was the proud owner of a 2013 Fusion. Couldn't be happier. From start to finish...Treadwell made this process stress free. :)

Started working with Treadwell over the Internet. Then...

Started working with Treadwell over the Internet. Then talked on phone to set up an appointment and found what I was looking the 1st time.

Thank You.

Thanks for making our purchase so easy. We love our Yukon and thanks to Mike we were able to make this purchase easily even from out of town!

Decent

Salesman was nice, finance guy was nice, they took forever with the paperwork and prepping the vehicle. Bought used from them, they jumped up the price on the vehicle, as expected. Nothing special at this dealership. Would not recommend to a friend or family member.

New SUV Purchase

We recently purchased a new Ford Edge. James Sutherland was the sales person. He was very courteous and was eager to help us with our purchase. We feel that he did a really great job and would highly recommend him to anyone purchasing a new vehicle..

Highly Recommend Treadwell Ford!

Chuck and I communicated via phone and email. Within a few minutes he had faxed and emailed me the specs of the new car. The process was simple and easy. I didn't have to be hounded over and over by car salesmen. The day the car arrived, Ozell handled everything and I was in and out with my new Explorer in less than an hour. I highly recommend Treadwell Ford for any of your car needs.

Excellent service

While the process of purchasing a vehicle is always tedious, I want to thank Ozell Dubose for a fast and efficient process. He located the vehicle we were looking for, and the deal was made in a timely manner. We have done business with Treadwell before, and would definitely purchase there again.

The whole sales experience was very easy and positive. I...

The whole sales experience was very easy and positive. I will be a Treadwell Ford customer for life. I will recommend this dealership to everyone I know who is in the market for a new or used vehicle.

Just got a great deal on a very slightly used Expedition....

Just got a great deal on a very slightly used Expedition. Only 7100 miles on it. Not even broken in yet. Jason was great to deal with. Very easy deal and will recommend to friends.

I visited Treadwell Ford on 12/22/2012 to purchase a...

I visited Treadwell Ford on 12/22/2012 to purchase a F-150 truck. I was introduced to Mr. Adams, whom I had spoken with the previous evening. Mr. Adams Made me feel "at home" immediately. He showed me a truck and then we went for a test drive. I was very impressed with the truck and Mr. Adams knowledge about the truck and the installed equipment. When we discussed the price, I immediately decided to purchase that truck.My experience with Mr. Ornelas was very straight forward and easily understood.I had to return home to get my checkbook. I returned and finished the financial dealings with Mr. Ornelas; a very pleasant experience experience. My truck was ready. Mr. Adams gave me instructions concerning the instruments. He synced my cell phone with the "Sync" phone system in the truck and instructed me on it's use.Overall, my experience with Treadwell Ford, Mr. Adams and Mr. Ornelas was excellent and appreciated. I am very happy with my Ford F-150.Jan Barlow, Jr.

I communicated with 7 Ford dealerships in South Florida...

I communicated with 7 Ford dealerships in South Florida between West Palm Beach and Ft. Lauderdale, and not one of them was interested in assisting me with the purchase of a new Mustang meeting my criteria. I desired a specific configuration - Black on Black, 6 speed manual transmission, Track Pkg. and Recaro seats. I was told by one salesperson that Recaro seats were not available in the 2013 GT (even though my 2013 test drive vehicle included the Recaro option). Another dealer informed me that Ford / Flat Rock no longer allows the submission of customer generated special orders. These dealerships were only interested in clearing existing inventory and nothing more. In desperation I began searching inventory in Alabama - and then I found Treadwell Ford! They possessed, in stock, the exact Mustang configuration I was looking for. I emailed the dealership about the vehicle and was almost immediately contacted by Mr. Steven Adams. After a few emails and telephone conversations I was the owner of my "dream car".Steven Adams worked unfailingly on my behalf. He arranged for me to acquire the vehicle as an out of State purchaser, taking care of the paperwork in an extremely competent and expeditious manner. Steven also arranged for the transportation of my vehicle from Mobile AL. directly to my front door at a wonderful and fair price. The bonus of this transaction was the vehicle transportation, optional packages, taxes. etc. came in well under MSRP! Steven, and the staff of Treadwell Ford made sure the my State taxes were paid in the transfer from Alabama to Florida, preventing double taxation and the necessity of a rebate. This made my trip to the DMV for license tags and title registration very easy. Indeed, the entire process of purchasing my new Mustang was enjoyable!Due to the fact that Steven took such meticulous care of my requests, I can unreservedly recommend Steven Adams and Treadwell Ford to anyone seeking to purchase a new Ford product!

Dwood

Excellent treatment from Donna Wood. She knew the vehicle and took great care of us. We followed her from Coastal Ford because how she takes care of her customers.

New Car Purchase

I recently purchased a new F150 Truck. Donna Wood was the sales person and she did an excellent job. She worked with me on email and was always quick to reply and eager to help. She was friendly, courteous and very competent. I would definiately recommend her to anyone purchasing a new vehicle.

Treadwell Ford

Everyone at Treadwell Ford was great. The process was fast efficient and honest . I have bought many cars in the past and the experience at those other places was painful and exhausting. I got the car I wanted for the price I wanted in less than 3 hours.

Watch your GT

Took mustang GT 500 in for 1st oil change. Service manager allowed tec to take car off premises for drive. Gone for more than 20 mintes. Came back with very happy tec and very hot clutch. Watch your GT!

had a great experience buying a 2012 F150. Found 2 trucks...

had a great experience buying a 2012 F150. Found 2 trucks on-line and went into dealership and couldn't get to price when trading my truck but were close on price. Sold my truck and than came back in dealership and purchase truck within a 1hr.

I stopped into the dealership only to look at the Ford...

I stopped into the dealership only to look at the Ford Fiesta, since my brother had been bragging about this car for the past year. My experience didn't start out poorly. Ozell, our salesman took us for a test drive and explained some of the features that particular model had to offer. The problem was when we got back to the dealership. I had just come from their sister store and they had my credit run and gave me a copy of the report incase I needed it at other dealerships. Treadwell Ford told me they had to run my credit again in order to let me know what price they could offer. Reluctantly, I allowed them to do so. 30 minutes later they start asking me to sign paperwork to verify that I am accepting their price! Never once did I say I was ready to buy from them, let alone for what price they were offering. I had only stopped in to look on my way to lunch. After I communicated that to Ozell the bottom fell out. Everyone at Treadwell Ford, especially the sales manager, began talking to me as if I wasted their time and couldn't have been more rude about it. What bothers me so much is I was upfront about my intentions. Its not as if I was trying to play a game with them. I left knowing that I will never step foot on that lot again and am more than happy to share my experience with anyone that will listen. Worst experience I have EVER had!!! Do yourselves a favor, if it's a Ford you're looking for, buy from someone else.

One error after another resulted in me having to foot a...

One error after another resulted in me having to foot a total of $1,000 of bills (hotels, rental cars etc). When I finally get the car back it was so dirty I couldn't even see out of the windows and had to take it to the car was. As much as the people are very friendly I certainly can't recommend this dealer.

I bought a 2006 Ford F-250 King Ranch....250 miles later...

I bought a 2006 Ford F-250 King Ranch....250 miles later coolant was dry and check engine light came on. Called Manager Jason at Treadwell Ford. Jason recommeded that I drive the truck 120 miles back to the dealership. I requested a tow truck and they refused. I had the truck checked out locally and it had blown head gaskets, bad EGR cooler and bad oil cooler. I called Treadwell Ford back about 10-12 times with no results. They gave me the run-around for a month while my truck sat in the driveway (useless). Finally, they offered to fix my truck at a "discounted" rate but never would tell me how much it would be and still refused to tow my truck back to their shop. Had the truck fixed locally for $3,500. Needless to say, I will never go back. I recommend never dealing with Treadwell Ford!