AutoNation Ford Littleton

4.6
Overall Rating

Customer Service: 4.6 Buying Process: 4.6 Quality Of Repair: 4.2 Overall Facilities: 4.6 Quality Of Work: 4.7 Friendliness: 4.7 Pricing: 4.7 Overall Experience: 4.7


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Loving my new Ford Escape!

5
MarileeBob on 11/22/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

This was my first time buying at a dealer, and I was pretty nervous-you hear so many stories of high pressure sales, and I was going solo. I was absolutely blown away by how friendly, and low-pressure the process was! Tim Laurie took excellent care of me, asked me lots of questions to figure out what exactly I needed-the vehicle I left with wasn't what I had in mind when I went in, but it is actually the perfect vehicle for me. They know their inventory, they know the vehicles, and just by describing what I needed, he figured out what worked best for my needs. I'm completely satisfied. The reception staff was super friendly and helpful. The finance staff who helped me were very clear when explaining the details, and took the time to answer all my questions. Even the other dealers who weren't taking care of me were helpful and friendly! It helped to make the process stress free. I've had several follow up questions, and Tim has been available to answer every question, and even called to check in after the sale, to make sure I was happy and still loving my Escape. I highly recommend AutoNation Ford in Littleton.


Ford Explorer

5
Marta Gmb on 11/01/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Very well pleased by the whole process. Was just what we wanted and more. Good service and we were taken care of in a pleasant way.


Great experience and great deal

5
Fusion Guy on 10/22/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Tony and the other staff was great. They really went out of their way to ensure a great customer experience and they got me a phenomenal deal on a 2016 Ford Fusion. I have bought 3 cars from this dealership and always recommend it to my friends and family.


Antonio Delivers Customer Service

5
pz51 on 10/08/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Mr. Antonio Gashani is friendly, courteous and professional. He was very helpful in my purchase of a used Volvo XC90. Antonio was attentive, understanding and very helpful, without being at all pushy or assertive. Antonio is a real credit to AutoNation.


Thanks Antonio

5
pz51 on 10/08/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Tony Gashani was so helpful and friendly. He made our car buying experience a pleasant experience, like dealing with a friend or old acquaintance. He is very informative and supportive and clearly does his best to help his customers.


2006 Mustang GT

4
Clark on 10/07/2016

Customer Service: 4.0 Buying Process: 4.0 Quality Of Repair: 4.0 Overall Facilities: 4.0

Quick, easy and an overall good experience. Tim was efficient with the sale and the accounting department had me in and out quickly to close the deal.. Oh' and the Mustang is great


buyer

2
Diana Roderick on 10/06/2016

Buying Process: 2.0

it was like all car sales long and crazy. shouldn't take that long., and they still didn't show us any thing about the car. we left there not knowing how to turn on or off the wipers , no info about the radio or nothing. you would expect a little info as this was all new to us .


Above and beyond customer service!

5
Aaron Slie on 10/05/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had the best customer experience with AutoNation Littleton last night. Antonio was very courteous, professional, and patient when assisting me and fielding my questions. He went above and beyond and arranged a ride for me to the dealership as my old car was not running. Upon arrival I was taken care of and treated with the utmost respect and given an amazing deal. I will definitely recommend Antonio and AutoNation to anyone looking for a new or used vehicle!


Ford F-150 XLT

4.7
Jerryco on 10/01/2016

Customer Service: 5.0 Buying Process: 4.0 Overall Facilities: 5.0

I had a great experience purchasing my new Ford F-150 4X4 truck at AutoNation. The customer service was excellent. Kyle was very helpful answering all my questions and working with me to help me understand all the vehicle options available.


Dedicated dealership

5
fordfamily on 09/30/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This was our 3rd vehicle purchase from AutoNation Ford for a reason. We have had very positive experiences every time we use them. We keep going going back specifically because of Tony Gashani. He has always worked hard for us to get the best deal and to ensure that we are completely satisfied with not only the purchase but our overall experience. I can not recommended Tony enough! If you are looking for a genuine salesman with no hassle, he is your guy. We feel like family instead of just another customer. Thank you Tony and the entire AutoNation team for your repeatedly outstanding service to our family.


New truck purchase

5
Don Leonard on 09/29/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

My experience was one of satisfaction. The entire team worked to get me exactly what I wanted in a timely fashion. Great dealership with great people working there.


2015 F350 Purchase Autonation Littleton, CO

5
CWB on 09/19/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

This is the second super duty I have purchase from Autonation Ford Littleton, and I will buy all my trucks from here from now on. I've purchased one new and one used, both great experiences.


Autonation Ford at Littleton is top notch

5
Matt C. on 09/18/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Go see Kyle and he will take care of your car buying needs. Great group of folks. Thanks!!!


Thanks auto nation for my new shelby gt350 2017

4
Gustavo Perez on 09/17/2016

Customer Service: 4.0 Buying Process: 4.0

Thanks marcus pitman for help me tu buy my new car ??


Excellent service and overall buying process !

5
Rob K. on 09/13/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Excellent dealership ! Needed a specific F350 Super Duty and these guys had it ! Searched all over the West coast for a new F350 with a snow plow package and these guys were the closest dealership with the highest rating on "Dealer Rater". I searched for the best dealership first and then the truck that I needed second and these guys came through. They actually had two identical F350's on their lot with everything I wanted in a new truck. Talk to Mahlon Whitehead in the Sales Department at AutoNation Littleton, Colorado. I'll save you the leg work and the negative experiences at other dealerships !! Sana Frakes in Finance is a professional as well ! It's worth the plane flight to deal with these guys !


Excellent and Professional Ford Dealership

5
Rob K. on 09/13/2016

Customer Service: 5.0 Friendliness: 5.0 Overall Experience: 5.0

Excellent dealership ! Needed a specific F350 Super Duty and these guys had it ! Searched all over the West coast for a new F350 with a snow plow package and these guys were the closest dealership with the highest rating on "Dealer Rater". I searched for the best dealership first and then the truck that I needed second and these guys came through. They actually had two identical F350's on their lot with everything I wanted in a new truck. Talk to Mahlon Whitehead or Dan McNamee in the Sales Department at AutoNation Littleton, Colorado. I'll save you the leg work and the negative experiences at other dealerships !! Sana Frakes in Finance is a professional as well ! She's a sweetheart. It's worth the plane flight to deal with these folks ! I am very particular when it comes to finding the right people to deal with when making a big purchase and these guys made my year ! No BS -- and that's important to me !


New car

5
Norman Jones on 09/09/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Great experience . . . all car purchases take too long.


Ford F350

5
Les on 09/06/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

My buying experience was top notch! It was worth driving to 100 miles to this dealership.


Ford Edge Bronz Fire

5
Judith Michels on 08/28/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Staff is very nice to work with. This is the second vehicle I have purchased from this dealership and I am very pleased with the way they help customers.


I didn't know buying a car could be so enjoyable!

5
Dennis and Teri on 08/26/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

The salesperson was patient and did several "road trips" with us so we could get a feel for which model we wanted. Although this is a very busy dealership, we felt like we were their only customer because of their attentiveness and service.


Autonation ford littleton

4.3
K9leads on 08/20/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 3.0

Overall I had a very good experience. My salesman was very willing to work to get me the best deal to meet my monthly payment. My only complaint is how long it took the 3rd party to schedule my addons. It has taken over 2 weeks to get them done.


Littleton colorado

5
Scott Theobald on 08/19/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Love the service and personnel so far. I haven't used the maintenance department yet.


Sevice

5
Elizabeth on 08/18/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Service oriented professional staff. TyuiokjhgfdsaXCoconuts a+?? -!#


Surprise

4
Michael Ridge on 07/29/2016

Customer Service: 4.0 Buying Process: 4.0 Overall Facilities: 4.0

Quite easy. Not what I'd come to expect. The choice was overwhelming.


Very professional dealership

5
Yiyang on 07/22/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I had a very positive experience at Autonation Ford. My sales associate, Dan, was very professional and easy to work with. The car I was interested had a dead battery and scratched side mirrors. They quickly put in a new battery and my mirror was replaced with new ones a few days later. I couldn't have been happier driving out in my new car.


New Car Buying Process

4.7
Tom F on 07/20/2016

Customer Service: 5.0 Buying Process: 4.0 Overall Facilities: 5.0

The salesman, Tom Rettler, was very friendly and easy to deal with. He made the process smooth and, as these things go, pleasant. My only complaints are that for a cash sale the process still takes too long and the vehicle still had rain or car wash spots on the back window and outside mirrors after what was supposed to be a detailing. One would expect the car to be spotless after a new car detailing.


Robert Fazendin review

5
Kevin & Mary Broder on 07/20/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Robert did a great job. I would definetly recomend him to our friends or anyone looking to buy a car.


Perfect purchase

4.8
Lpow on 07/19/2016

Customer Service: 5.0 Buying Process: 4.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Got exactly what I was looking for and Jan made the experience as smooth as possible! We got in an hour before their closing time and they stayed open for us to complete the sale ( 3 hours after closing) what business offers that kind of customer service?!?!


Online search got me to Dan M.

5
Janet M. on 07/15/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I was checking a few quick details before purchasing when I did a search. Dan M. emailed me immediately. He is the best car salesman I have ever worked with.


Excellent experience..Marcus was great!

5
James Ladwig on 07/14/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Utilized the online purchase, Fast, smooth, and zero stress...


Great Sales person

5
Happy Customer on 07/10/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Easy quick and smooth. Our sales person was professional and communicate very well. Thank you-


Great!

5
Lance Tarran on 07/09/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Exceptional! Very streamlined process and a very knowledgable sales staff made my truck buying experience wonderful. I would highly recommend the Autonation Ford dealership to anyone in the market for a vehicle.


Great service, but not perfect.

4.7
Joshua Bresnick on 06/29/2016

Customer Service: 5.0 Buying Process: 4.0 Overall Facilities: 5.0

I really enjoyed the service I got from this dealer. However I was told that the car I was buying was certified pre owned but found out it really wasn't after all the paper work had already been signed. Although this isn't a big deal because I still like the vehicle I would have liked to know up front what kind of used car I was getting because I was really wanting the warranty that came with a CPO vehicle. However the facility and customer service was great. Would still recommend this ford dealer to anybody looking for a new or used car. Marcus did a great job helping us and was really friendly.


Great Sales Team!

5
BrianD on 06/28/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I purchased a 2015 Explorer from Cata last year, yesterday I brought a coworker of mine in who was looking for a car after his broke down. I live almost an hour away but had such a good experience last time I felt it was worth the drive and my friend trusted me I wasn't going to take him somewhere he'd get taken. They didn't disappoint. Cata wasn't there when we arrived and I didn't have an appointment so his partner Antonio jumped in to help. He took great care of my friend showing him anything he wanted. Cata later arrived and they collectively ensured Chris walked away happy and in his new Mustang GT! Typically car salesman compete and fight over sales, these guys at Autonation have got it right...take care of the customer! Great Job Autonation Ford Littleton! and thanks again Cata and Antonio....see you guys next year when we replace my wifes car.


Great service

4.8
Kenny on 06/23/2016

Customer Service: 5.0 Buying Process: 4.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Tony sold us two cars Fusion and Mustang and I have no complaints. When I'm in the market for a truck I'll be back again.


Great Buying Experience- Dan Saitz

5
dansaitz on 06/16/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Overall Experience: 5.0

Recently I purchased a new Ford Focus SE from Auto Nation Ford of Littleton. This was the second Ford auto that I purchased from salesman Kevin Laurie. Kevin presented me with an excellent deal at a very affordable price. He also obtained a reasonable amount for my trade allowance. I strongly recommend seeing Kevin Laurie and purchasing a Ford product at Auto Nation of Littleton.


Marcus Pittman/AutoNation Ford Littleton,Co.

5
Les & Elise Murray on 06/15/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Our experience at this AutoNation was fantastic! Our sales person, Marcus Pittman, was amazing in finding just what we needed following an auto accident that totaled our previous vehicle. He was spot on! He was very caring and understanding of our stressful situation, and we received the best customer care ever when purchasing our new truck! You are wonderful. We would highly recommend this auto nation, and Marcus, to anyone in need of an awesome vehicle and customer service! Thank you so very much.Sincerely, Les & Elise Murray


Great Service

5
Anthony on 06/13/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

It was a good experience. The price of the vehicles were great. Best place to spend your money.


Quick and knowledgeable service

4.8
Alex, on 06/12/2016

Customer Service: 5.0 Buying Process: 4.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I purchased a Ford Escape 4wd. Good mileage and in great condition. Kevin Laurie my salesperson was a big help. Thank you Auto Nation for helping me get a new car.


Great experience

5
Steve and Sherry on 06/11/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

We traded our 2012 F350 Ford truck in on a new Ford Edge Titanium and were so pleased with the deal. Thank you all at AutoNation Ford in Littleton. You guys Rock.!


great sales person

5
jgheat on 06/07/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Aaron Nelson did a wonderful job at helping us find the perfect truck.


Great service clean store

5
Victor Cauble on 06/07/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

General customer service was excellent, store conditions are very important to me and the y where awsome in all areas. Dan Cutter and Robert Mc Mann where professional in all aspects of my buying experience. My family and friends will continue to buy here for ever. Thanks Dan and Robert.


Best Colorado Front Range Ford dealership

5
Gerry at Ragnarok on 06/06/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I drove all the way from northern Colorado to look at a used Mustang as I have not had much luck with NoCo Ford dealerships in the past, and this search. I was beginning to think that it was all ford dealerships in General that lacked concern for selling me a car. I WAS WRONG. AutoNation Ford Littleton was a quick, pleasant and professional experience. So professional in fact that I ended up buying a much newer model Mustang than I had planned. I had no choice, AutoNation Ford Littleton offered me a reasonable price trade on an old Porsche when other Ford dealerships refused to even accept it as a trade. You have all my future Ford business for sure.


Great Dealership!!

5
CN on 06/05/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Reserved my car online and it was ready when I arrived for my appointment, was out of there in 2 hours instead of 4 after purchasing the vehicle. Dan was friendly and knowledgeable. Made us feel as important buying our used car as if we were buying an expensive new one. Will definitely buy from them again!


Great car buying experience

5
Annette on 05/21/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Great car buying experience with Dan Cutter. He was a great person to work with and was very knowlegable and efficient. He took good care of us and We felt like we got a great car at a great price. Thanks!!


Beautiful facility great people

5
Roger Freels on 05/15/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Very good. Ready for my visit. Prepared with right truck. Just what I wanted. Fair price.


Great service

5
Marc Pokorny on 05/06/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

All good. Annmarie was great. Quick turnaround on info.


Ask for Dan McNamee

5
Nelson B on 05/04/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I was very pleasantly surprised by the purchasing experience at Autonation Littleton. Dan McNamee was professional, friendly, knowledgable and capable. We had specific needs and a set budget for a new F150 and Dan got the deal done.


Very positive experience

5
Phil F. on 05/03/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I worked with Dan McNamee. I found him honest, knowledgeable, easy to work with.He listened to me, was timely, very helpful.Bright, articulate, excellent sales person.


easy process

5
Robert Horse Lover on 04/30/2016

Buying Process: 5.0 Overall Facilities: 5.0

The buying process was easy. I have not received my new car yet,but am looking forward to it


Best Ford Dealership by far in the area

5
Bruce Polowitzer on 04/29/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Very impressed with the entire dealership! Thank you very much Tony Gashania in sales, Bob Messmore in financing and Nick Rowell in service for making me feel right at home especially being new to the state. You guys earned a loyal customer as long as I live in this state.


BEST Car Shopping Experience EVER!!

5
Happy Driver of New Wheels on 04/26/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

My wife and I arrived at the dealership with the intention of looking at used cars because we were in the market to replace ours, which was 16 yrs old. Our saleman greeted us in a very friendly and non-pushy manner. He asked what our budget was and then proceeded to tell us that he had the exact car we were interested in (within our budget), but that it was a brand new 2016. We took it for a test drive and loved it! It was the color and model we wanted and had loads of extra features included that we never thought we'd get in a used model. We drove away within a couple of hours with a brand new car! We are very happy drivers!! Thanks Autonation Ford Littleton for your excellent service!!


Great service

4.8
Paul G on 04/15/2016

Customer Service: 4.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Smooth and easy process. The service and willingness of our sales person was amazing


Ford F-150

5
Darrell on 04/11/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I have purchased many trucks from this dealership and it has always been a pleasant experience from the sales team to the finance department.


Great people, Great dealership.

5
Randy LP on 04/09/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I had notified the sales manager of my needs by phone. In three to four days I was down test driving exactly what I was looking for. the purchase process was about an hour and I on the road. Great People, Great dealership.Randy L P


Great personnel and service

5
Alex Babcock on 03/29/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I recently purchased my first car, a 2002 Ford Thunderbird, and have been in love with it ever since. The entire purchasing experience was very fast and friendly and I would definitely recommend viewing and/or purchasing your vehicle here.


Used car buying experience

5
Russ on 03/26/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Great experience buying my used Camaro. They were upfront about everything and I believe I got a great deal. This is the only place I feel comfortable buying from. I wouldn't go anywhere else. All the employees there are great and do an excellent job.


Amazing service

5
Roberto salazar on 03/21/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Purchasing my first car through autonation ford was a great experience ... Tony was a great help in my buying experience very attentive to the customer


Excellent Service

5
Steel D- FOCUS on 03/12/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Great working with Bob Messmore. Able to find me the right veh and the price was just right. My SECOND time there and Very Pleased. I Recommend them!!


Multiple Purchases

5
Jay T on 03/04/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Over the past two years I have purchased 6 vehicles from this dealership. I sent my parents in and they have purchased 3 as well as a friend of mine who also bought 2 vehicles. Zack Jackson has been the greatest sales person I have ever worked with. His attention to detail along with his ability to get deals done. He has made the process of buying vehicles fun. If your looking for an honest salesman he's your guy. Along with the awesome sales managers and finance department this is by far the best dealership out there!


Thanks Bob

5
MrBrad on 02/22/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I wanted value without the bs and back and forth. Just a straight up transaction with no surprises. Bob went out of his way to make this experience as perfect as possible. He even picked us up from the airport! I'll have no problems flying across the country to buy another vehicle from HIM. Thanks Bob!


Customer Service at AutoNation Ford Littleton Rocks!

4.8
julich604 on 02/20/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Recently took my very old Ford Escape in to check for a leak. Went into shock on what the techies found needed to be done to make the car safe again. I asked if a salesperson would be able to put my situation into perspective (fix old car or buy a new one). Bob Messmore drove up to meet me and we talked for hours about every little thing. Bob put me at ease with his excellent customer service attitude and I am now the proud owner of a 2016 Ford Escape SE 4wd.


YOUR ONLY CHOICE

5
Kenarrington on 02/18/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Simply put...there is no better place to buy a Ford and no better sales guy than Lawrence Maxwell. He goes by Max, call and ask for him directly, seriously the best & most knowledgeable sales guy I've had the luck to work with. This is my 5th or 6th vehicle from Max and without question he'll get every bit of mine and my friends future business


First impressions will make or break a deal

1
Jarhead on 02/13/2016

Customer Service: 1.0 Friendliness: 1.0 Overall Experience: 1.0

My wife and I walked into Autonation Ford in Littleton today and have never had such a terrible experience! We explained to Zack that we were not able to buy today because we were refinancing and will close in a week, then we will be purchasing a new explorer. We wanted to drive and get a feel for which model of the explorer that we would choose, and make a choice today so we wouldn't have to go through all of the red tape when we purchase in a week. Zack gave us an extremely arrogant attitude and told us that this is retail and that he doesn't make money unless we buy today, he wouldn't look at me, just my wife! He said he has a family to feed. I guess his family only needs to eat this week, not next week? I explained to him that how we are treated today will determine where we buy the explorer and who we buy it from! He was the epidemy of an old school slimy used car salesman. We will take our business elsewhere! We will NEVER return to that dealership again and I wanted everyone possible to know the type of treatment we received at Autonation Ford Littleton! This does not mean that all auto sale people are slimy, however first impression means everything! Never again!


Best salesperson

5
Renee on 02/11/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Dan Gilmire at autonation ford Littleton is by far the best. He was honest, friendly and extremely helpful. He made us feel comfortable and Relaxed and not pressured at all. I would tell everyone I know if the are looking for a car, to go see him , he will get you exactly what you need


Best car buying experience ever!!!

5
tom on 02/10/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Very relaxed atmosphere and it's all due to the wonderful (Bob Messmore) salesman I worked with. Highly recommended. He made the process very comfortable.


Friendly, Professional Service

5
Realtor on 02/09/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I did not ever think that I would lease a Ford. I have always leased Toyotas or Hondas. I really like my Ford Edge. Classy, roomy interior and a smooth ride.


Twice the incredible experience...

5
Nic_Steph_Thomas15 on 02/07/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Bob was so incredible in helping me get into my Ford Fusion that my fiance fell in love with my car and was convinced by the way I spoke of Bob that she needed (wanted) a new car too. 5 days later, Bob helped my fiance into her first SUV and she is in love with her new Ford Escape. Bob treated us like were family and we get the same amount of love every-time we go in. AutoNation Ford is almost like our third home, and Bob's genuineness and generosity made me a fan of AutoNation and his.


Friendly and helpful

5
Jschutt27 on 02/05/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I have purchased a few new cars in the last 10 years but this was the best experience I have ever had. The dealership was great and the sales person did everything they could to get us a great deal and keep us satisfied. I will definitely be coming back the next time I am looking for a new car.


A wounderful and painless experience

5
Latrice15 on 02/05/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Bob helped me to get into a new Ford Fusion. He worked with me to get exactly what I wanted. The whole experience was wounderful I love the atmosphere in the dealership. They didn't pressure me into any that I didn't want. They all took the time to get to know me and know what vehicle would fit my life. I would definitely go back to them for another vehicle.


Friendly and helpful

5
Jachutt27 on 02/05/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have purchased a few new cars in the last 10 years but this was the best experience I have ever had. The dealership was great and the sales person did everything they could to get us a great deal and keep us satisfied. I will definitely be coming back the next time I am looking for a new car.


Fantastic experience!!!!

5
Jbot on 02/05/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Bob Messmore at AutoNation was simply fantastic!!! He was VERY knowledgeable and relatable on all levels. Bob made the experience of walking into a dealership friendly and straight forward right off the bat. He got me and my wife into 2 vehicles on the very same day, and made it all very easy. I can't express enough how much I would recommend Bob for any dealings! Thanks Bob for your expertise and friendliness and we look forward to seeing you again.


Tom R

5
Tom R on 02/01/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Excellent Job. My salesman Bob Messmore was the best!!!!


Purchase of F150

4.7
WM on 01/25/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

This was a very positive experience. Scott Rutman was the sales person whom I worked with. He was very knowledgeable and forthright in the transaction.


Best Dealer

5
Colleen Carda on 01/23/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Best car buying experience ever!! Ed Rizza was awesome and so was Sana Frakes who did the paperwork! Would highly recommend them!!


Nothing but great things to say

5
Awrsofnm on 01/22/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Was dealing with Kevin in Internet sales and Sana in finance and drove to Denver from Albuquerque to pick up a 2014 Raptor. Everyone was awesome and got me out quickly.


Awesome staff

5
Brooklynn polk on 01/11/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Everything went smoothly. I Didn't spend that much time signing papers and they provided me with everything I needed. I recommend anyone to go there, the staff is awesome especially Bob M.


2016 Mustang Purchase Experience

5
Keith Arthur on 01/10/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

It was a pleasure dealing with AutoNation Ford - Littleton. Not so much with the Ford Motor Company.


Happy Customer

4.8
dnevins82 on 01/03/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Go see Bob Messmore. Down to earth guy who is there to find you a great car/truck without the pressure. Having the personality and knowledge is what makes a great sales experience and I enjoyed buying my truck from Bob and getting to know him. Need more guys like this in the business!!! Thanks Bob


Great Sevice, Excellent Advice & No Pressure Sale

5
OzSkiers on 12/29/2015

Customer Service: 5.0 Buying Process: 5.0

We were shopping for a an older model 4 x 4 used car and received very efficient and professional service from Dan Cutter at AutoNation Ford in Littleton, CO. After promptly replying to our internet enqiury, he was well prepared for our meeting at the dealership and showed us cars that met our requirements and suited our budget. Once we had chosen a vehicle, the purchase process was smooth and all the issues on the service check had been addressed when we took delivery of the car. As buyers unfamiliar with the local market, we really appreciated the low key approach and sound advice provided by Dan and other AutoNation Associates.


Bob Messmore

5
Dshumpert on 12/28/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Bob Messmore Was very knowledgable and patient. He made our experience pleasant and fun. When we left the dealership we felt well informed and completely satisfied with our choice. In fact we liked Bob so much that we went back a shortly thereafter and bought another car. Even though the following questions said that I could choose from 1-10 fie my ranking, but it only went as high as 5. I rated Everyine a 5 but would have given them 10s if u Could have.


WORST EXPERIENCE EVER

1
Very DISAPPOINTED Customer on 12/23/2015

Customer Service: 1.0 Buying Process: 1.0 Quality Of Repair: 1.0 Overall Facilities: 1.0

This place is a joke. I bought a used car from here in September. After getting my car detailed to take it home, the dealership lost my main key to the car. We went back to get a new key and they tried to send us home with a key that all the buttons did not work. Not only that it took 3 additional months for them to make it right. I finally got a key that works. I called the sales manager and also the general manager. I never received any follow up or calls back from the general manager. I would advise against this place. The sales manager Mark Perez was rude and did not care that he got us a key that did not work. Also when the key guy came to fix the broken key he stated that he told the sales man that the key didn't work and claims that Mark said it was okay and that the customer did not care. I'm not sure why I would not care if the replacement key did not work all the way. I bet the key that was lost all the buttons worked on that key. Anyways, this was my first car that I ever bought and this experience was the worst. I will never ever buy a car from this place or recommend to any of my family or friends.


THE WORST

1
aphoumevong on 12/23/2015

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Pricing: 1.0 Overall Experience: 1.0

This place is a joke. I bought a used car from here in September. After getting my car detailed to take it home, the dealership lost my main key to the car. We went back to get a new key and they tried to send us home with a key that all the buttons did not work. Not only that it took 3 additional months for them to make it right. I finally got a key that works. I called the sales manager and also the general manager. I never received any follow up or calls back from the general manager. I would advise against this place. The sales manager Mark Perez was rude and did not care that he got us a key that did not work. Also when the key guy came to fix the broken key he stated that he told the sales man that the key didn't work and claims that Mark said it was okay and that the customer did not care. I'm not sure why I would not care if the replacement key did not work all the way. I bet the key that was lost all the buttons worked on that key. Anyways, this was my first car that I ever bought and this experience was the worst. I will never ever buy a car from this place or recommend to any of my family or friends.


Great Experience

5
JessD on 12/21/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The entire process was ery fast and painless. Thanks to Bob I was able to drive out with my new car within a few hours.


Great experience!!

5
Karina11 on 12/14/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Bob was great at taking the hassle out of buying a car. We went in with very specific must-haves, Bob didn't have it on site, but he found one and brought it in the next day. It had everything we needed and then some and in our price point!


Fast and Easy

5
Otis on 12/14/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Tom Rettler managed a simple and straightforward buying process. He was responsive to my needs and showed great flexibility in scheduling upgrades to get me the truck I wanted.


My Fushion

5
Francis Berns on 12/10/2015

Customer Service: 5.0 Buying Process: 5.0

I have been looking at a Ford Fusion for the past three years since I first viewed them at the Denver Auto Show. Since then I have been checking out all the information that I was able to get my hands on. I finally put one together with all the features I liked and went to Auto Nation and sat down with Abraham and ordered a new car which would be to my liking. When it arrived I was more than happy, especially with the color, Bronze Fire. Since I brought the new car home I have read sections of the manual several times and I allmost have most everything figured out. My final analysis is: I LOVE THIS CAR.


Ford Focus purchase

5
Miranda on 12/05/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

For my first car purchase, it was and exciting experience.


Great Service, Quick Turnaround, and Great Car !

5
Bill on 12/04/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

We purchased a 2016 Fusion. We very much appreciated the quick and efficient service. Very much enjoying the drive of the Fusion - it is a great car.


2016 Ford Escape Purche

4.7
Keith Sayers on 12/02/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

Justin was very helpful and pleasant to work with.


Best Place to Check in for Car

5
veera on 12/02/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Scott and Kyle were the sales people whom i have interacted for my honda civic car and the process went in super smooth. I really appreciate the guys the approach in closing the deal. There would be a post purchase support also from this dealer ship in terms of operations of the car, documentation and any other help related to the purchase. Thanks for the help!


Scott and Sana were wonderful.

4.8
Sue on 11/28/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 4.0 Overall Facilities: 5.0

Scott won me over with his direct, but mellow affect. I hate pressure sales, so it was a relief for someone to just be straightforward and readily available to answer my questions rather than try to push my thinking in any certain direction. Scott went above and beyond to make the whole process easier on me. Sana was also very helpful through a stressful financial process that included a frustrating banking mistake. My first impression of the dealership was that it was "typical" to most-aggressive sales people meeting you on your step out of your car, pretending to meet your needs while convincing you to meet theirs-however, my experience with Scott made me glad I went back. My car seems awesome so far, and I felt like I got a good deal.


Customer

5
Mark Hinterreiter on 11/27/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Dan Cutter was great to work with and I will send any buyers his way.


Great everything

5
Eustace Oakley on 11/26/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

They were amazing ask for Paul and Jan they helped me with my first car buying experience made it easy and fun thank you guys so much


It was a good experience having my car service

4
Muhammad Arif on 11/23/2015

Customer Service: 4.0 Buying Process: 4.0 Quality Of Repair: 4.0 Overall Facilities: 4.0

It was really a good experience having my car service at Autonation. The quality of service is good and staff is cooperative too.


New vehicle buyer.

1
Mark HInterreiter on 11/21/2015

Customer Service: 1.0 Buying Process: 1.0 Overall Facilities: 1.0

Dan Cutter was great to work with!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!


Great Service, fabulous salesman

5
Terry and DeQuita Shumpert on 11/20/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Our salesman Bob was fantastic! Very knowledgable and attentive.


Yemane Abraham from AutoNation Ford Littleton

4.7
PJWeinberg on 11/17/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

If you are looking to purchase a car from AutoNation Ford in Littleton then I strongly suggest that you contact Yemane Abraham. He was fantastic. The price point on the 2014 Ford Focus was great so there was little negotiation necessary and Abraham was willing to discuss all options and prices. There was no pressure and his flexibility was great.


No pressure, fun, and easy buying a new a car!

5
Mthomas on 11/15/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Bob is an awesome car expert to work with! He helps you find the perfect vehicle and a price point you want! My husband and I bought 2 cars at oncertain because we received such great service and prices! Thank you Bob and Ford!!!


Great experience

5
mabre321 on 11/11/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

First time buying new. Paul and Jan were fantastic to work with. They answered all of my questions and were very helpful throughout the entire process. Will recommend all my friends and family go to auto nation.


Great Experience

4.8
RosarioV&N on 11/04/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I normally deal with CarMax, because I don't not like dealerships. Bob and Paul turned that around. Very please with the customer service and would recommend this dealership to anyone. Very proud to have bought my vehicle from them. I appreciate them, they really went over and beyond to make us feel comfortable.


Ford Explorer Sport

5
Brent on 10/25/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I bought over the last few years 2 Ford Explorers from Bob Messmore at Autonation. I really enjoyed his no nonsense approach and getting to my desired deal. I do most of the research for my vehicle and pretty much know exactly what I want and have researched enough to know my best deal. Each time, Bob was able to just make the deal happen without any haggling other than him presenting the deal to his GM Paul. If you know what you want or don't and want a straight up salesman Bob is the guy to see at Autonation. I don't recommend all deals to go the way mine did, but I bought my car over the phone on a Saturday evening at 8:30 and Bob had it ready and the deal done for Monday AM. I always give Bob a shout when I'm in the market and so far Bob and his GM Paul keep winning my service!


The BEST at what they do

5
2sweet2015fords on 10/24/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I have had many car buying experiences. I will never visit another dealer since I have now bought two cars from Autonation. There selection is everything you could possibly want. Let's just say if they don't have it you don't need it. The staff is prompt courteous and easy to work with. I would recommend anyone to go there. It is well worth your time.


The BEST

5
raddrzr on 10/24/2015

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have had many car buying experiences. I will never visit another dealer since I have now bought two cars from Autonation. There selection is everything you could possibly want. Let's just say if they don't have it you don't need it. The staff is prompt courteous and easy to work with. I would recommend anyone to go there. It is well worth your time.


Best deal on a Ford

5
C miller on 10/23/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I bought a used 2015 Ford F350, I searched for weeks to find the best possible deal my search ended at Auto Nation Ford where I met Bob Messmore. Once I met Bob he showed me my vehicle he was not pushy in trying to get me to buy. I have bought 20-30 trucks over the last decade and would say Bob was one of the best sales representatives I have worked with. I would highly recommend buying from Bob in the future.


Great Experience purchasing a new 2016 Explorer

4.8
abrickdad on 10/23/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Bob Messmore assisted me in purchasing a 2016 Explorer and was fantastic. He listened to my needs and helped me get exactly what I wanted. I would tell anyone to purchase from AutoNation and Bob, you will not be disappointed.


Did not have a good experience with the finance manager

1.6
Talad95 on 10/08/2015

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Pricing: 3.0 Overall Experience: 2.0

I have traded in a lot of vehicles my entire life just like everyone else, but this is the firs time I have encountered the issue I had with AutoNation Ford Littleton CO in regards to paying off my trade.The issue was that approximately 3 weeks after I took possession of the new car, I received a bill in regards to the vehicle I traded in letting me know I still had a balance, the balance was very minimal $31.00, so I said to call AutoNation Ford Littleton CO. Long story short, I called the finance manager (Joe Staub) at AutoNation Littleton CO and his excuse was that the trade paid off when forwarded to him was good only for 4 days, so he put the blame on his sales rep (Bob Messmore) and I for not giving him more time.I called the financing company and they told me that when they offer a paid off it is normaly good for 14 days or more, and that they normally work things out with dealers if they need more time. That the finance manager (Joe Staub) was clearly not giving me the right information. So I called Joe again and he just continued blaming Bob and I for not giving him enough time.I wanted to put this issue to rest so I paid the bill that after a month of going back and forth with the dealer ended up being $32.67, not a lot but I didn't see how this was my responsibility.I guess this was my first and last visit to Autonation Littleton CO. Furthermore, I will make sure I speak about this every time I have the opportunity with family and friends. To be fair the sales rep Bob Messmore was excellent , it was the finance manager that screwed it up, didn't own up to it and put the blame on me and his sales rep. Very childish and not a good approach long term.


Great expeirence we love our new Escape Titanium!

5
Lisa Johnson on 10/06/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Everyone at AutoNation Ford in Littleton was so helpful and accommodating. We were just checking out the options of leasing a Ford and were not planning on making a decision the day we came in. However we saw the vehicle we wanted and the staff made it so easy to make that decision we leased it on the spot. And we are so happy we did. We love our new Ford Escape Titanium in Ruby Red!


Great Visit

4.8
Ford Fan on 10/04/2015

Customer Service: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

My visit to AutoNation was very positive. Kyle was very pleasant and knowledgable. He was very patient in answering all my questions. I really enjoyed working with Sana in the financing department.


Tony, Max, and Paul are awesome!

5
Tro2212 on 09/19/2015

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We came in just shopping around for leasing options on a 2015 Edge. Tony greeted us, Max explained all the features and guided us in the process, and Paul helped us choose the best leasing option for our budget. All 3 get 5 stars!


EXCELLENT EXPERIENCE!!!!

5
netty72123 on 09/18/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

CATA & TOMA DID SUCH A GREAT JOB!!! They were respectful, understanding, and overall amazing!!! Cata made sure that we understood each process along the way and was extremely patient. We leased our Truck for 3 years and in 3 years we will be sure to go back and do service with Cata once more!!!


Autonation

5
Jackie Alhamra on 09/14/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

This is the second Ford we've bought from Autonation. We bough a 2013 Frosted Glass Ford Escape and Robert and all the staff at Autonation are very professional, friendly and accommodating. For this reason, we will continue to keep coming back to Autonation and is the reason why we recently purchased a 2015 Ford Focus from Robert and the "gang" at Autonation. Great job guys!! You are the reason we drive up from Colorado Springs to buy at your dealership in Littleton.


Susie Frakes

5
Susie Frakes on 09/12/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Kevin Laurie made purchasing a new car an easy experience. He was very helpful and finding just the right car for me and keeping in touch with me during the delivery period since the car was on a railroad car on its way to the dealership. Also Toma Neagu, in Finance, was very helpful in getting all the paper work completed for my purchase.


Great experience

5
Escape on 09/10/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Our salesman, Bob Messmore was fantastic as was the finance guy, Toma. Wonderful experience,I bought Fiesta from Toma in 2012 and returned to upgrade to an Escape.


Great job and services

5
Michael J DuBrava on 09/09/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Good time that started with the test drive and ended with the perches of a new f-150 l have buying from you for many years and love it can't wait to do it again


Well stocked for inventory

5
Todd on 09/02/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Excellent buying process through Scott R. Took a bit more time than it should but not unreasonable, Great selection of vehicles at the dealership.


Long distance sale

3
Ford Girl on 08/29/2015

Customer Service: 4.0 Buying Process: 4.0 Quality Of Repair: 1.0

2005 Ford Excursion Limited. The sales person I worked with was very helpful. The dealer ship was in Colorado and I live in Minnesota. Communication was good which was a must when you are dealing long distance. I had the truck inspected by a third party since I was not able to look at the vehicle myself. A few minor things were discovered but nothing I couldn't live with. In hind sight I wish I would have had those issued fixed by the dealer before the truck was shipped to me. I have a feeling they may end up being more complicated to fix than I had anticipated which will cost who knows how much $. I was also surprised when I received the truck that it still had pet hair in it from the previous owner. The truck obviously had not been detailed before shipping. That as very disappointing.


i have purchased over 25 vehicles from this dealership

5
Airbus801 on 08/29/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Honesty, Integrity, and Great Customer Service. Don't have to fight over a good price. It's nice when you walk into the dealership and they know you by name


Beyond expectations...

5
fordfamily on 08/27/2015

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Here we go... So my daughter ended up with a totaled vehicle after she almost had her 2012 Fiesta paid off. Fortunately she is ok and we keep telling her "the car did its job by protecting you". Needless to say she was beyond upset with the situation and with the length of time it took the collision center and insurance companies to settle up with her. She did figure out eventually that her old car was being totaled and that she would need to start the arduous process of looking for another vehicle. Already being upset with the situation she found a previously enjoyed Ford Fiesta at AutoNation Ford that she wanted to go look at. She first called to verify the vehicle was there and to schedule a time to further inspect the vehicle. Antonio (Tony) Gashani answered her call and continued working with her/us for the entire process. Not only was Tony genuinely sympathetic to the situation but he was very determined to get my daughter into something both financially feasible and fun for her to own. She ended up picking another Ford Fiesta (because she enjoyed the previous one so much) but not the previously enjoyed model that she originally went to look at. Instead Tony was able to get her into a 2014 brand new Fiesta at a phenomenal discount that made it even more practical to own that her last car! But wait there's more... So now that she has the vehicle all picked out the finance director Nate Wallace and Tony were able to hang onto the new car for 2 weeks while my daughter was waiting for the insurance company to settle with her financially. So not only did they provide amazing customer service throughout the entire experience, they went above and beyond by getting her such an amazing deal and holding the vehicle for that long. Incredible...I am not an old man but I have been around to have purchased several vehicles from several different types of dealers and individuals. NEVER have I had such an incredible overall experience purchasing a vehicle.Tony: Thank you so much for all of your assistance. Not only were you knowledgeable but you also handled the situation beautifully. Because of you my daughter went from a horrible situation to a very positive situation where she is excited to have a newer, more affordable vehicle. I will always recommend you to anyone I know that is in need of a vehicle.Nate: Thank you so much for all of your assistance. You are the only person I have ever met in a finance position that has a sense of humor. What a difference that makes when the difficult decisions need to be made. I have to say I LOVE your can of unicorn meat on your desk, what a great conversation item. Because of you my daughter now has wonderful vehicle that she can afford moving forward with her life and I have peace of mind knowing that you got her an excellent extended warranty program to keep her investment functional heaven forbid anything ever goes wrong.Long story summary: Because of the incredible overall experience with the dealership and its staff we are now lifelong customers and I highly recommend them to anyone seeking not only a vehicle but a relaxing, refreshing experience. Keep it going!


Bob Messmore- Wonderful Customer Service

5
Rachel24 on 08/22/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Bob was an extremely knowledgeable salesman. I had spent weeks looking at used car dealerships and decided to stop by Autonation Ford to see what used cars they had. I ended up walking out the door with a brand new car because of Bob. He was very patient and took the time to get to know me and to see what I wanted. After discussing numerous options with Bob, he was able to help me walk out the door with my dream car. If you go to Autonation Ford make sure to ask for Bob!


Great customer service

5
Linz10300208 on 08/21/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Recently bought a used 2008 Lincoln MKX. As anyone with kids know, taking them to buy a car is not an ideal situation but we came in tow with our almost 3 year old and 6 month. Bob was awesome! Helped us so much not just with cars but keeping are antsy toddler busy. Printed him iron man pictures to color and even let him sit on one of the motorcycles- translation is best day ever if you're 3! Besides that, he helped us find the right car for us and helped me keep my eager husband in price control. When we took the car home we realized the AC was not working and called the dealership. We were met with absolutely the best care- they fixed the issue, gave me a loaner car for the interim, and a mechanic even held my baby for me while I transferred car seats which he would have done but had no idea how. Bottom line is we would definitely come back to them for our next car.


Great service, we keep coming back.3 vehicles now!

5
Shelly and Dina on 08/19/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

We have organized purchases online and email and really like Kevin Laurie. He has helped us buy our 3rd vehicle now and pays attention to our needs. Awesome place.


Bob Messmore- Knowledgeable &Trustworthy - Excellent Service

4.8
chris_LincolnMKX on 08/18/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

We had a great experience working with Bob and the team at Autonation Ford. We appreciate all the extra effort and time put in by their sales staff and the used car recon team to make sure our car buying experience was as enjoyable and smooth as possible. The Lincoln MKX was delivered very clean (full of gas) and running great. A very small issue with the AC was handled quickly and courteously by their team.We would not hesitate to recommend our friends to this dealership and will likely look for our next car there as well.


Go in and ask for Bob Messmore

5
Keeponpedaling on 08/17/2015

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I showed up to buy a 2014 F150. I had a time crunch when I first met with him. He got me out to road test the V8 and the Ecoboost engines in 2 trucks and I wasn't late for my date with my wife. Ultimately I bought a Ford Focus ( I know a huge switch!) on a follow up visit. Again I had to get it done during my lunch break. Bob was like a man in motion from the minute I called him to tell him I was on my way. The whole interaction was fast, comfortable and honest. He worked me a deal I'm really happy with. Go see Bob for a solid experience.


HIGHLY RECOMMENDED

4
Monica I. on 08/14/2015

Customer Service: 4.0 Buying Process: 4.0 Overall Facilities: 4.0

I swore I would never buy a new car and yet here I am driving a 2015 Ford Focus!! I've been a fan of Ford since I bought my first Focus in 2002, it was a 2000 ZTS and I LOVED it so much that I knew I had to have another one when the time came. I was referred by a friend to go see Yemane Abraham at AutoNation. I was not disappointed! He is nothing but patient, informative, friendly, knowledgeable and made sure he knew what I was looking for, and what was actually realistic for me and my budget. Absolutely NO PRESSURE to buy anything! After running all the numbers, and he ran them every which way he possibly could, buying vs. leasing, new vs. used.....it just made sense to buy new. I am so appreciative that he showed me several different payment options and allowed me to take the time to review and decide which direction I felt was best for me. I test drove several vehicles to see if I liked the new changes Ford has made on their products. They have made some serious strides in 15 years! I am so pleased with my entire experience and highly recommend you visit this store, and ask for Yemane!! I love my new Focus, thank you!!!!!~Monica I.


Andrew, Paul, and Toma are an outstanding team!

5
k.johnson646 on 08/14/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Littleton Ford was the first dealership that I visited...not really knowing what I wanted to buy. I was trading in my Raptor (sad!!!) for something more practical and a lower payment. My wife wanted to trade in her Armada so that we could save on gas and payment. The problem was that the Armada was severely underwater, so our situation was difficult. Andrew introduced himself to me and allowed me to take many cars home to show my wife. I bought a Taurus SHO on Thursday and on Friday, Paul (Andrew's sales manager) let my wife drive a new Explorer home for the weekend. By Saturday, however, my conscience was getting to me and I was doubting my decision about the Taurus (great car but not practical). I tried more cars on Saturday and Monday and deceided to exchange the Taurus under the 3 day return policy (not a problem). Andrew and Paul wanted to make sure that we had the cars that fit us best; however, with the Armada so upside down, Paul really had to work the numbers and find the cars that we wanted but also could absorb the deficit. The dilligent work of Andrew, Paul, and the General Manager allowed us to get a 2015 Ford F150 and 2015 Explorer...I forget to mention that our credit was not very good due to a recent short sale of a house. THEY GOT US 0% for 72 months!!!...Amazing!!! When it came time for financing, Toma was very polite and had a good sense of humor. The General Manager, Robert McMann, personally made sure that we were satisfied. He is a good man, and I can tell that he treats his employees with respect. I highly recommend these guys. They have integrity and honor and that is most important when dealing with this type of transaction.


Andrew and Paul are a great sales team...EXCELLENT!!!

5
k.johnson646 on 08/14/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Littleton Ford was the first dealership that I visited...not really knowing what I wanted to buy. I was trading in my Raptor (sad!!!) for something more practical and a lower payment. My wife wanted to trade in her Armada so that we could save on gas and payment. The problem was that the Armada was severely underwater, so our situation was difficult. Andrew introduced himself to me and allowed me to take many cars home to show my wife. I bought a Taurus SHO on Thursday and on Friday, Paul (Andrew's sales manager) let my wife drive a new Explorer home for the weekend. By Saturday, however, my conscience was getting to me and I was doubting my decision about the Taurus (great car but not practical). I tried more cars on Saturday and Monday and deceided to exchange the Taurus under the 3 day return policy (not a problem). Andrew and Paul wanted to make sure that we had the cars that fit us best; however, with the Armada so upside down, Paul really had to work the numbers and find the cars that we wanted but also could absorb the deficit. The dilligent work of Andrew, Paul, and the General Manager allowed us to get a 2015 Ford F150 and 2015 Explorer...I forget to mention that our credit was not very good due to a recent short sale of a house. THEY GOT US 0% for 72 months!!!...Amazing!!! When it came time for financing, Toma was very polite and had a good sense of humor. The General Manager, Robert McMann, personally made sure that we were satisfied. He is a good man, and I can tell that he treats his employees with respect. I highly recommend these guys. They have integrity and honor and that is most important when dealing with this type of transaction.


Had a great experiance dealing with Paul Pfeifer

5
djdowling3 on 08/07/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Straight forward with all interactions. Left us alone to drive and really decide on the car. No pressure but always helpful. I have been refering peolple to AutNation/Ford. Only drawback is I need More business cards to hand out! Thanks Paul!


Paul was great!

5
djdowling3 on 08/07/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Straight forward with all interactions. Left us alone to drive and really decide on the car. No pressure but always helpful. I have been refering peolple to AutNation/Ford. Only drawback is I need More business cards to hand out!


Andrew was awesome

5
Starvin_martian on 08/04/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Andrew Rampersad was a helpful fun young man to talk to. He really got me into the truck I wanted ! Thumbs up and you should all visit him and this dealership


Amazing Sales Experience

5
jenthehappycustomer on 08/03/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

After spending days at used car dealerships, my husband and I were ready to throw in the towel. Then we stopped at Autonation and met Bob Messmore. He helped ease our frustration by being patient and listening to our needs. We ended up with the perfect vehicle for our son! Bob took care of all the details, followed up with us after the sale, and made us feel like we were his #1 customer. Thanks for making it a fun and easy experience Bob! YOU ROCK!!!


Smooth Experience

5
stone_cold777 on 08/02/2015

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Started with a call to the dealer to inquire about a lease special that was advertised. Spoke with Sal who told me that the vehicle had already been sold. However, he asked us to come in since he had other good deals available. When we arrived, Sal was very busy with other customers. Instead of making us wait, he got Roman to help us immediately. We only had to wait about 2 minutes. He had a new Escape ready for us to test drive and started the paperwork on the trade while we were on the drive. We were able to come to a deal quickly with the help of the sales manager (Chris) who went over and above to make us happy. While we were waiting for the paperwork to get processed and to get to financing, Roman had the new Escape filled with gas and completely washed and detailed. Since it was a very busy day, we did have to wait for about an hour to get to financing, but they did have fresh cappuccinos and TV for us while we waited. Once we got to financing, the process was smooth and efficient. The finance manager (Sana) was pleasant and thorough with the whole process. We are very satisfied with our experience and will use them again for any future needs.


Great Service

5
GuyWithANewUsedEscape on 08/02/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I walked into this Autonation with a chip on my shoulder after having visited too many used car dealerships. After talking with Andrew & Paul, I felt confident that my needs would be taken care of. I very clearly explained exactly what it was I needed, and made it clear I was not willing to compromise. There's no way I made their job easy, but they impressed me with their patience and expertise. I've never had a more pleasant experience with a dealer.


Excellent sales experience

5
Cvhank on 07/31/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Simply put, Bob Messmore gave my wife and I the best sales experience. He's a straight shooter and he's patient. In other words, he cares about the customer more than the sale. Coming back for sure.


Repeat Buyer

5
TorboStang on 07/14/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This is the second new 2015 Ford we have bought from Paul, Mustang and an Explorer Sport. Responsive, knowledgeable, friendly, and fun to work with. Thanks!


Great Experience

5
New Fusion Owner on 07/13/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Had a great experience buying a new 2015 Ford Fusion from Bob at AutonNation Ford Littleton. Bob in conjunction with Paul and Sana, made this the best and easiest new car purchase I have had.


Bob mess more is a good guy, Made the purchase easy.

4
Tlo on 07/12/2015

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 4.0 Pricing: 4.0 Overall Experience: 4.0

Bob showed us all the features in the car. Took all the time we needed. The finance part to lots of time but it was a good experience.


Happy 4th of July!

5
FusionOwner on 07/10/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have never bought a car on the 4th of July before, but Bob, Paul and Sana made this a great experience. Making contact with Bob through the TrueCar Employee Auto Buying program also helped make this a painless process. Bob was very helpful and took the time to demonstrate many of the Technology and Luxury package features as these were all new to us and he continues to be available for questions/clarification as we get used to all these new features. Thanks Bob!


Amazing!!!

5
Lyssa75 on 07/09/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

After I received my Kelly Blue Book value on my car I contacted by Paul Pfeifer. Paul really took the time and truly listened to what kind of vehicle I was looking for in the model, color and price.Paul was upfront, honest, and stood by his word. I am very appreciative of this since I am a single mom of two.


Great Experience

5
Kirby on 07/08/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

The salesman Cata was great. He worked with the finance manager to get us the best deal possible.


Honoring Loyalty

4.4
Dkrohnfe on 07/08/2015

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Bob Messmore is a wonderful gentlemen to work with as I've purchased 6 vehicles from Autonation Ford Littleton with his support. He is a terrific asset and advocate for Ford and I will continue to buy from Autonation for future vehicle considerations as well as refer family and friends to him due to his honest and truthworthy character; which he's shown over the last several years of me doing business with them.?


Best experience ever

5
Davidtal1995 on 07/04/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Immensely satisfactory experience. I want to commend everyone at the dealership, they were all nice. But I want to especially mention my sales guy, Bob Messmore. My case was a hard one to work with, but Bob, you were very patient and more importantly you kept the calm all the time, so looking back at my purchase experience, I appreciate that very much. I'm definitely coming back my next time and will tell my friends about you guys.


Great Car buying experience

5
dsheli on 07/02/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Having just moved to Denver from New Orleans I had a very unique situation with my trade being in LA. Paul and the entire crew over at Autonation did a great job working with my situation both before and after the vehicle purchase. They are very upfront with pricing, there first price will be there best price. Will definitely buy my next Ford form Autonation Ford in Littleton if I am still in Denver. While shopping for vehicle went to a few other dealers, Paul was able to put me in a car I was happy with and at the right price.


It was actually simple to buy a car!

4.8
Erin on 07/01/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I have purchased several cars and it has always been a painful experience. This was not the case with AutoNation Littleton. The staff was friendly and they answered my questions directly rather than "beating around the bush". I was given straightforward pricing and every question I had was answered honestly and thoroughly. There have been times in the past where I have become annoyed with my car buying experience and would leave the dealership angry and without a car. Car buying should be a happy event and not one that leaves you mad. Thankfully, I found AutoNation along with Paul and Bob. They were an awesome team and I left with a smile on my face and more importantly, a new car! Thanks guys!


Easiest Purchase

5
trmattern on 06/30/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This has to be the best car purchase I've ever done. Paul Pfeifer my salesman gave me an honest price on the car I wanted even though I needed to order it. Paul is a great guy and wants to help his customers. He kept me up to date on the order of my car. I highly recommend you ask for Paul if you ever find yourself at Autonation Ford


Fun, stressfree.

5
Cjirkovsky on 06/29/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Bob was great, very informative about the car me n my wife were interested in. Very calming affect, especially since it was mine and my wife's first new car purchase ever.


Quick and Easy

5
NickG on 06/28/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Found the vehicle I was looking for through Truecar.com. I was contacted by Bob Messmore within about 15 minutes of showing that I was interested in looking at the vehicle. I was very surprised at how timely their response was. I set up an appointment to check it out and Bob was ready with the vehicle close by, and was quick to tell me how fun the car was to drive. We test drove the vehicle and I was sold. I talked to Bob about what I needed my monthly payments to be and he was very helpful in accommodating my needs. Overall I did not feel pressured or rushed and the whole experience was great, and I feel that Bob was very professional and courteous.


Excellent customer service

5
ChristiMarie30 on 06/27/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This dealership is truly amazing. I have came back 3 times and have purchased vehicles. Everyone that works here is truly an amazing person. They all make their customers first and excel to do what it takes to make sure you get the best deal!! I want to recognize Bob Mesmore . He's in the sales department and he has sold all 3 vehicles to me. He has gone above and beyond to insure I walk out that door with a smile on my face. I would also like to recognize Joe Staub he works in finance he is truly amazing as well he's so funny and outgoing and he makes your experience so smooth and enjoyable! This dealership by far is the best I have ever been to. I will always be a customer to auto nation ford in Littleton!!


Great service great salesman

5
Kyle323 on 06/26/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I purchased a new 2015 Ford F-150 lariat from them and I was very surprised by the quality of service I recieved (in a good way). Justin McAdow was probably the best salesman I have dealt with in buying a car. He was very professional and easy to get along with, not pushy like most salesmen and was very straightforward with me. I would recommend using him if you are going to be purchasing a car in the near future.


Bob was fantastic

5
Miss_Linda on 06/22/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I really appreciated the time and care the salespeople took when we were shopping. They were helpful and patient. Bob helped us to get a really good deal on the car we needed for our trip. Everyone was helpful with my parents since they were wanting specific things in a car and he helped us narrow things down. Their issue with being a little less mobile than some was handled tactfully,


Great Staff

5
Chewie on 06/14/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Paul Pfeiffer was a great sales person. He listened to what I wanted and treated me with respect. He got me the deal I wanted. This dealership is not like most where they tell you one thing to get you in the door and come back with something completely different. We agreed on a deal and that is what was on paper at the end. I recommend you do your research with other dealerships and then go to AutoNation Ford Littleton and you'll see the difference for yourself.


A great deal with Bob Messamore

5
darnest on 06/11/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Bob let us take our time, find the right car for us, and helped us get a New explorer. It was a pleasure working with him. Bob was always trying to get us what we wanted, but he was not pushy and always was able to get us a test drive or work with oure very busy schedule. It was one of the reasons we came back to him in the end.


New car purchase

5
Dave S. Highlands Ranch on 06/10/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Bob Messmore is the salesperson to request and is one of the highest quality Salespeople I've dealt with over my past 25 years of buying vehicles. Not pushy, he's knowledgable and caring. Open to working with us on scheduling regardless of his personal plans and gave me space. I don't like the buying process invlolved in new car purchases but Bob has helped change my view.


New (AWESOME) Ford Explorer XLT!!!

5
seanstephans on 06/09/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Paul Pfeifer was tremendously helpful from the first phone call. I used TrueCar.com and he contacted me within minutes providing me with a vehicle that fit our specifications and an offer that was too good to pass up. We test drove the vehicle and he answered our many questions with courtesy and professionalism. The financing department (Sana) was equally friendly and made us feel comfortable as we discussed our options. I would be remiss if I did not mention Dan McNamee and his help throughout the purchase too. Both he and Paul made us feel welcome and they supported us as we chose which vehicle was best for our needs and budget. I have purchased several cars through the AutoNation family and I wholeheartedly recommend them to any and all of my friends!Sean


First service appt.

4.4
Lancaster Rim on 06/08/2015

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 4.0

Overall work was completed as discussed. 5,000 mile service and also a recall on my new 2015 F-150. The one item that would have been very nice since this was my first service was a quick wash. At lease on the inside the way Grease Monkey's does. This will set you apart from your competition.


What a great experience at Autonation Ford!

5
Todd and Karen Rodeheaver on 06/05/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

My wife and I have bought many cars through the years. We have walked out of many dealerships too. We have even walked away from deals after the dealer tried to change the deal.This was the best car buying experience we have ever had. This was a car for my wife, and she was doing one last day of shopping. She was comparing between a couple different dealers and models.Her sales person, Roman Romero was the best. He was accommodating, knowledgeable and helpful. He took my wife serious, and did not question her when she left to go to a couple other dealers, or told him she wanted me to come try the car. He let the car sell itself after understanding what she wanted, what I thought, and finding us the best car and best deal.The ultimate in professionalism, with no run around or games. Plus, we got a great car and a great deal. We were shocked and very happy!Thanks to everyone there at AutoNation Ford, especially Roman.Todd and Karen


Easy, comfortable buying experience

5
Hoss on 06/05/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Everyone at the dealership was courteous and helpful. Paul helped me get the Explorer I wanted, and it was in a comfortable, no-pressure environment. The entire process was very easy and I would recommend anyone who has anxiety about the car-buying experience to visit Paul at AutoNation Ford Littleton.


Made time to work with me

4.2
New to CO on 06/03/2015

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 4.0

Was very impressed with my sales representative, Brian Olson. He took the time to really listen to my needs and offered solutions to meet them. I appreciated the fact we looked at Kelley Blue Book for both the my car and the car I was considering. It made the negotiation process much easier and I felt comfortable with my decision to buy a certified used car that met needs. I found Brian to be very personable and helpful but not pushy. I felt I was dealt with fairly by all the staff. Nate in Finance was helpful and informative. Being somewhat technically challenged, I returned to the agency the next day to obtain some help in synching up my phone, Sirius XM, and navigation system. Bob Messmore came to my rescue and even helped me call Sirius XM to transfer my service from the old vehicle I'd traded in to the new vehicle or obtain a refund. Everyone I dealt with was very friendly and helpful.


Quality, Service and Experience is the best hands down!

5
clintcannon123 on 05/29/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was refereed by my coworker when he realized I was looking for a new vehicle. I called Paul and he took care of every detail from start to finish, because of his attention to my needs and really caring about what I was looking for I purchased a new Truck from him.


Bob Messmore and finance person sale experience

5
Marianne and Chuck on 05/28/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

We bought a 2015 Ford F350 truck last weekend on Memorial Day. Bob was great, very knowledgeable, and so willing to spend time as we juggled our family issues over what might be best for us. He is a great listener, and a real enjoyable person to work with. At the end of the day after the spiel with finance which was also informative, not high pressure, and very satisfactory, I couldn't read his signature on the paperwork, or I would give him a high review by name also. Bob spent another hour amazing us with all the electronic buttons, syncing cell phones, and going over the myriad gadgets to wonder about.


Outstanding service!

5
gary001 on 05/28/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Start to finish the process of buying a new vehicle from Paul was completely painless. Great communication, excellent service and a smooth experience. Definitely would recommend him and AutoNation to anyone thinking of purchasing a new vehicle. Thanks!


The BEST car buying experience!!

5
1MG78 on 05/28/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Paul is absolutely amazing at what he does!! He was able to take my bleak situation and do a complete 180!! Paul's knowledge and professionalism made buying a new car a painless and smooth process. I can't speak highly enough of Paul, Nate & everyone at AutoNation!!


Bob Messmore and finance person were excellent

5
Marianne and Chuck on 05/28/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We bought a 2015 Ford F350 truck last weekend on Memorial Day. Bob was great, very knowledgeable, and so willing to spend time as we juggled our family issues over what might be best for us. He is a great listener, and a real enjoyable person to work with. At the end of the day after the spiel with finance which was also informative, not high pressure, and very satisfactory, I couldn't read his signature on the paperwork, or I would give him a high review by name also. Bob spent another hour amazing us with all the electronic buttons, syncing cell phones, and going over the myriad gadgets to wonder about.


New F-150

5
Brandon 248 on 05/27/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I purchased a new 2014 F-150 XLT, Bob went above and beyond in every possible way to make certain I got the vehicle I wanted. He helped me through out the entire process. I couldn't be happier and will recommend anyone looking for a new ford car or truck to Bob at AutoNation Littleton. Thanks again Bob!!!


Recall Repair - Excellent Service

5
RWDenver on 05/26/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Brought my car in for a recall service. Experience could not have been easier. Karlie was very helpful and got me in and out very quickly. Car was serviced and ready to go when promised. Thank you!!!


Bob Messmore

5
K & K Dunivan on 05/26/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Bob Messmore was an excellent representative of AutoNation Ford in Littleton , CO. He was knowledgeable, service oriented and an all around pleasant person to work with when we purchased our new vehicle. Bob, we will be back to see you again for sure!


Great Sales Experience

3.6
Kirk Ryder on 05/21/2015

Customer Service: 3.0 Quality Of Work: 2.0 Friendliness: 4.0 Pricing: 4.0 Overall Experience: 5.0

Unlike the typical car buying "experience" Paul provided straight forward data driven decision making and a simple lets get it done ability and made it happen. Couldn't have been better.


Superb customer service

5
turbajl on 05/20/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Paul is one of the most honest and dedicated reps I've ever come across in my car buying experiences. I reached out to him to see if he could help me reach my goals - not thinking it was possible, he not only met the goals but exceeded them. I will definitely return to AutoNation as long as Paul is there. Great job!!


Bad experience

2.5
John on 05/18/2015

Customer Service: 3.0 Buying Process: 1.0 Quality Of Repair: 1.0 Overall Facilities: 5.0

Ordered my 2015 Ford Edge in December and received it May 6th.Had my 2015 Ford Edge in my garage overnight. Had to call roadside assistance the following day. Took back to the dealer. Went and bought another vehicle.


Great Customer Service

4
Audrey on 05/12/2015

Customer Service: 3.0 Buying Process: 4.0 Overall Facilities: 5.0

The staff was friendly and my salesman Abraham was nice and kept me inform on the vehicle we wanted the only problem is that it had a Heavy Smoke Smellwe are not smokers so we could smell right away they did clean but the smellwas back the next day, Other than that the service was great from the salesman to the finance manager, Thanks you


Great Service, No Pressure, No Over-Sell - Valued my Time

5
lorino on 05/08/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I stopped in at AutoNation and Max greated me - said I was browsing. I asked a question about an Expedition and he answered it. Gave me his card and left me alone. He was knowledgeable and courteous - the whole reason I came back to purchase my 2015 Ford Explorer.Unfortunately, Max was unavailable due to a family emergency. Antonio "Tony" Gashani met me with the same courteous and respectful attitude. Everyone was respectful of my time and knew I didn't have to be 'sold'. I was able to test drive and take the car for a day - without a huge production. This is how I like to be treated - it works for me. The team sensed how I wanted to go through the process and respected that - again, no over-selling or time wasting. Greatly appreciated.PS: I used True Car and got a great deal - the dealership is a certified True Car dealer and the process was painless. No haggle, no nothing.


Nothing but positive

5
Tes on 05/07/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Since buying a new Ford truck about 6 weeks ago, I have needed assistance from the Parts Dept. on 2 occasions. Both times, Gary Riuz has handled my requests and has been a true professional. I will not hesitate to ask for him if I need anything in the future. Thanks, Gary.


Great price and service Mark Huff.

4.3
Mustang fan on 05/06/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 3.0

Great pricing. Better than the other dealer by more than $1000.


Ford Focus ST

5
MyFocus1 on 05/04/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I love my 2014 Ford Focus ST. Paul was an amazing salesperson. The overall experience was great. I would highly recommend friends/ family to Paul, when looking to buy a new car.Thank you


Holy mackeral there Andy!

5
AIMWO4 on 04/30/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Paul killed it.I walked in with my USAA game on, through the crowd of other salesman, knowing who to look for. After I was directed to his desk, I told him I wanted to test drive the Focus ST. He made copies of my papers and let me take a drive. I felt no pressure at all. After the drive, I was sold. I picked the car I wanted, set up a date and time to pick it up, and was on my way home. An added bonus was the feeling at ease that I had just talking cars with Paul. I never felt like he was trying to sell me anything or anything I didnt want. I saved more $$ than was promised through my USAA Car-buying service quote. (Other local Ford dealer savings werent even half of what I saved at Autonation.) Its not often that one can admit to enjoying a car-buying experience. Kudos to Paul!


PIece of cake

5
Johnny Chapman on 04/23/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I worked with Paul Pfeifer (USAA Rep) and had a great test drive and overall experience. He actually get my price lower than the estimate on the USAA site. All other Ford dealerships in the area were about 1/2 in the discount price.


Great customer service!

5
sdw70 on 04/22/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Paul and the rest of the staff were amazing! Paul was knowledgeable and honest with me and made the whole experience wonderful. I would highly recommend Autonation!


Best price, best experience

5
PamPurcell on 04/20/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I just purchased a 2015 Explorer Sport. My salesman was Paul Pfeiffer. I give the entire purchasing experience an A+. After dealing with other types of car dealers recently and in the past, the approach Paul and the others take at Autonation Ford Littleton is refreshing. I used the True Car pricing website, as well as the Kelly Blue Book used car value website as my homework that I took to all of my car dealer visits. Paul was the easiest to deal with, most pleasant personality and really wanted to sell me the car.I got the best deal out there with the least hassle.Thank you Paul


I got what I wanted

5
jpgoodenough on 04/15/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I got a new escape for 1,000 bucks cheaper than another ford dealer wanted for a used escape with 39,000 miles with all the same features. I didn't have to bargain with Paul, he gave me his best price over the phone. When I spend my money I want the best bang for the buck, Paul made it happen with ease.


Warranty Repair work on my Lincoln

5
joye on 04/15/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

From the front desk to the guy that brought my car around I was treated like a friend instead of a warranty customer. I would recommend your shop to anyone who needs auto work. Karlie was great and so was the man who helped me when I picked up my car. Karlie called me like she said she would and told me the time the parts would arrive and an estimated pick up day. The repair was extensive and they needed it over night. i got a ride home and the shuttle driver was very courteous also. Her name is Sandy?Thank You again for the excellent service I received at Courtesy Ford. Joye Whitaker


First New Car

5
Char0011 on 04/11/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Paul was very friendly and knows his product well. He was easy to talk to, plus he is a good instructor. He is more than willing to go the extra mile & meet with me later to teach me more about my new Hybred.


Good customer service

4.8
Happy Customer for the second time on 04/09/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 4.0 Overall Facilities: 5.0

Dan found the car I was interested in and within 3 hrs I had all the paper work signed and out the door. That was impressive!I purchased a Chevy Malibu and a great price


Joseph Chastain

5
Joey Chastain on 04/03/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

This was the easiest car buying experience I've ever had. Ed listened to what I wanted and didn't pressure me into a purchase.


Job well done!

5
soccerfan2015 on 04/01/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I am writing this review because I want to compliment a job well done by your service manager Mr. Tim Tesch. I have been taking my vehicle to your service department for tires for several years. During all this time, Mr. Tesch's demeanor has been outstanding. He was very recptive from our first meeting and has followed through beautifully ever since. I feel he knows my vehicle well. In addition, he respects the value of his customer's time. Mr. Tesch understands and knows exactly what I need when my car needs maintenance. He also uses your company's computer files to establish what needs to be done to the vehicle and keeps records all details. It is a pleasure working with someone like Tim Tesch; this person is a true asset to your organization. It is rare these days to find an individual who gives 100 percent; he gives 100 percent and more. Please feel free to contact me in you have any questions.Regards,Blanca Lara11753 W Stanford DrMorrison, CO 80465303 972 3564


Great Salesperson!

5
Travis on 03/31/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Bob Messmore is a great salesperson. Really patient and helpful. This was the first time I bought a new vehicle through a dealership and he walked me through all the steps. No high pressure. Very happy to work with him.


Greats service. Mr. Abraham excellent guy. Look

5
Jay on 03/31/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I bought an explorer sport. They helped me through the whole process to choose a right car. Very kind and helpful.


Great Salesman

5
Dave on 03/26/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Chien Lee was our salesman. He was very helpful and professional. We had shopped for a truck starting early morning, We purchased our truck from Auto Nation because Chien was so enjoyable to work with!


GREAT SERVICE, QUALITY WORK, GREAT VALUE

5
sharon on 03/26/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I've been doing business with this dealership for over 20 years. I bought my last 4 cars from them, my last one is 16 years old and still going strong thanks to Tim and his service center employees. I can't ask for better, more competent and caring people to work om my cars. I'll buy my next car there and Tim and his people will be the only ones I will allow to work on it and the car I have now. I'm very happy with this company and service department. I highly recommend them. Sharon Shifflette


The new ride.2014 focus.

5
Ford 1 on 03/25/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Looking to buy a new car always owned a ford truck. Researched the new cars liked the focus. Did a online search and was contacted by Paul. Felt real good talked a bit set up a time for a test ride. All went easy great deal bought. Car was a surprise for the wife, Paul and I set it up that she was going to check out some new cars that night. So Paul had the car out front ready to take home when we arrived. Awesome job.


First Time Leasing

5
memu0873 on 03/24/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

A friend referred me to Paul and I went in with very little knowledge on leasing. Paul was very straight forward and made the process much easier to understand. It was clear he wasn't just trying to make the sale. He worked with me to get a price I could handle and made me feel confident in my decision. I felt very comfortable leasing my first car with him. I love my 2015 Ford Escape!! I will definitely go through Paul for any future car buying needs!


2015 Escape purchase

5
TheWidowRoberts on 03/24/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have always hated buying cars because I don't like spending all day negotiating prices & sitting around waiting for the paper work & the car prep. But working with Paul through email allowed me to ask all my questions & explain what I wanted & find the car & get the final price all set up before I even had to go to the dealers. It was AMAZING!! And Paul was very concerned that all the details I wanted were included. In fact, I got additional options that weren't on my original requirements list at a lower price than what I had previously been quoted from others. Because there was remodeling at the dealership going on, there were 2 items that had to be ordered & added in after I got the car & Paul was terrific in following up & returning calls & emails. (I really dislike it when people don't respond to calls/emails). All in all a wonderful experience.


Salesman and manager services

5
Miguel and Frieda Huapaya on 03/22/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Thank you so much auto nation ford for exelent and quality services


Very satisfied with the Service Department

4.8
julich604 on 03/21/2015

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

On my first visit to Auto Nation - Littleton, Co I met David Pohl and the Quick Lube manager named Phil. Dave (and Phil) were very helpful with fixing the problem I came to them with. I have been back for both my 2004 Ford Escape and my 2002 Nissan Xterra a few times since. Dave remembers my first visit and he always greets me in a friendly manner. Dave is now a service rep and his experience and great personality has put me at ease that I know my vehicles will be serviced with professional standards. I would now say that I am significantly satisfied with the Service Department at Auto Nation - Littleton, Co.


Outstanding Dealership!

5
Stan Sumner on 03/14/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I very much enjoyed working with Bob and Tony, on purchasing my 2015 F150 King Ranch. They were both Professional, Friendly and always ready to answer my questions. They made sure I was very comfortable with my selection. I would "Highly Recommend" this Dealership because of its Staff and Inventory. I had to bring my vehicle back for some "Add-Ons" and their Service Department was very "Enjoyable" to work with. I had the Pleasure of dealing with a "Young Lady" named "Karlie" in Service and she was very Helpful and Accommodating in making sure my work was done Correctly and in a Timely Matter. Would also like to Compliment "Gill" and "Dave" for showing me some of the "Finer Details" of my new Truck.. Take Care,


Fortunate To Have Met These "Good People"..

5
KING RANCH on 03/13/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I very much enjoyed working with Bob and Tony, on purchasing my 2015 F150 King Ranch. They were both Professional, Friendly and always ready to answer my questions. They made sure I was very comfortable with my selection. I would "Highly Recommend" this Dealership because of its Staff and Inventory. I had to bring my vehicle back for some "Add-Ons" and their Service Department was very "Enjoyable" to work with. I had the Pleasure of dealing with a "Young Lady" named "Karlie" in Service and she was very Helpful and Accommodating in making sure my work was done Correctly and in a Timely Matter. Would also like to Compliment "Gill" and "Dave" for showing me some of the "Finer Details" of my new Truck..Take Care,


Great experience with Paul

5
kh84 on 03/11/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had a great experience working with Paul. He did everything he could to get me the best deal possible. He represented the dealership & Ford to the highest level. A++++


Easy peesy!

5
BrooklynnCO12 on 03/10/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This was my first car purchase and my Dad gave me a ton of pointers. So I did my research and called Automation Ford and spoke with Paul Pfeifer. He helped me make a decision between a Focus and a Fiesta. This was done on-line and phone. After I made my decision, I went down to the dealership and he had the car ready for me and my paper work was already done! I was in and out in less time than a movie! It was so easy. I told my Dad and he could not believe it and after I told him how much I paid, he was so impressed. I intend to recommend my friends to Paul because he made it so simple and easy. Thanks Paul


Great Car Buying Experience!

5
LoveMyEdge on 03/09/2015

Customer Service: 5.0 Buying Process: 5.0

I had narrowed it down to 2 different models...the Edge or the Escape. I drove them both and loved them both. Ford gave the best deal on the Edge since it was a 2014...and my 6'4" husband fit in it better since the Edge is wider, too! Paul Pfiefer gave me the pros and cons. It was an easy deal. I've recommended him to members of my family!


Best Car Experience!

5
LoveMyEdge on 03/09/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had narrowed it down to 2 different models...the Edge or the Escape. I drove them both and loved them both. Ford gave the best deal on the Edge since it was a 2014...and my 6'4" husband fit in it better since the Edge is wider, too! Paul gave me the pros and cons. It was an easy deal. I've recommended him to members of my family!


Paul Pfeifer makes it fast and easy!

5
Newfusionguy on 03/07/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I met with Paul Pfeifer about purchasing a new Ford Fusion, listen to what I was looking for, Found the car, gave me a great price without the classic back and forth, Paul prepared all the paperwork, Kevin signed my paperwork and I was in and out under 90 minutes. Do yourself a favor and call Paul, it's refreshing to actually see a professional in car sales.


$58,809

Mileage: 10

Color: Other

Transmission: 10-speed Automatic

Body Style: SUV

City: Littleton, CO

Engine Type: 2.3L I4 16V GDI DOHC Turbo

$43,279

Mileage: 10

Color: Other

Transmission: 10-speed Automatic

Body Style: Pickup

City: Littleton, CO

Engine Type: 2.3L I4 16V GDI DOHC Turbo

$83,259

Mileage: 10

Color: Other

Transmission: Automatic

Body Style: Pickup

City: Littleton, CO

Engine Type: 3.5L V6 24V PDI DOHC Twin Turbo

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