AutoNation Ford Bradenton

4.8
Overall Rating

Customer Service: 4.8 Buying Process: 4.9 Quality Of Repair: 4.8 Overall Facilities: 4.8 Quality Of Work: 4.8 Friendliness: 4.9 Pricing: 4.7 Overall Experience: 4.8


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awesome dealership and staff

5
William HawleyValued Customer on 11/16/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Awesome dealership from sales to service. Friendly and accommodating. Always a pleasure dealing with this dealership.


Service for F350 while traveling from out of State

5
Chas on 11/08/2016

Customer Service: 5.0

During a round trip from Washington State to Florida, I had AutoNation Ford in Bradenton perform the standard "The Works" service. I was able to schedule a Saturday appointment and the work was accomplished in a timely and professional manner. The dealer was located where I spent time in Florida.


2017 FORD ESCAPE

4.7
BARRY WAYNE SHARPNACK on 11/06/2016

Customer Service: 5.0 Buying Process: 4.0 Overall Facilities: 5.0

VERY PLEASED WITH SERVICE ALSO SALESMAN JOHN NICHOLSON,HE WENT ABOVE AND BEYOND.


Service work 2006 Ford Freestar

5
Gary Connor on 11/02/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

This was my first visit. I moved from MS to Florida. I felt right a home and received professional service. I was very happy with the way AutoNation handled my work.


Excellent Service/Friendly Atmosphere

5
kim80 on 11/02/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I would like to thank AutoNation, especially my salesman, Antwuan Jackson for making my "buying a new car experience (Ford Mustang)" so easy & incredible! He was patient, friendly and his service was impeccable! Jason the manager took the time to explain things to me in detail which was so appreciative. The whole staff was eager to go above & beyond especially Antwuan, Jason (Manager) Tim (Manager), Rory (Finance) & Susan (Front Desk). Thanks to all of you for making me feel so comfortable. I absolutely love my new Mustang!!


Excellent

5
Shannon on 10/30/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Great service, friendly salesperson. Craig was so helpful in our search for a used truck. The whole staff at auto nation was very nice.


Definitely recommendGreat dealership

5
Mysticalgeni on 10/24/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Greeter and service advisor. Friendly and professional . Clean place and fast excellent service. Alberto went above and beyond and was a proud veteran yea Army


C-max

2.3
Diana Parsons on 10/15/2016

Customer Service: 2.0 Quality Of Repair: 1.0 Overall Facilities: 4.0

Didn't have the parts to take care of the recall. Didn't have time to complete all the repairs the car needed. Told me to make another appointment to bring it back to finish.


review

4.7
Valued Customer on 10/05/2016

Customer Service: 4.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

long waitlong waitlong waitlong waitlong waitlong wait


Customer service/satisfaction

5
Mustang2016 on 09/27/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Autonation Ford never fails to go above and beyond! From there excellent service staff(Michelle&Kendal)to the mechanics(Evan) wrenching down on vehicles, you CAN'T beat them! Thanks for always providing the best service on a continuous basis. You guys ROCK!


The best car buying experience of my life!

5
April on 09/18/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I've just had the best car buying experience of my life at AutoNation Ford in Bradenton, Florida, where I got an outstanding buy. Truly, I've not had an experience this good when purchasing a used vehicle before.David Hannon, my salesperson there, was refreshing to work with pleasant, straightforward and direct in his communications with me. He followed through when he said he would, and did not leave me hanging at any point. He went out of his way to get me the vehicle I needed at a price I could afford. And I just love it! I was pleasantly surprised when he even worked it out that some needed repairs were taken care of at AutoNation right after I purchased it at no cost to me! They say "Worry-free pre-owned vehicles" and they mean it!Every person I interacted with at AutoNation Ford was pleasant, direct, professional and highly customer service oriented, including the general manager Troy Brown, Rory who managed the sale paperwork, the service manager (so sorry I don't have his name) and Donnette Roberts, my service advisor/liaison (what a smart idea to have a service liaison!). I will certainly go back to AutoNation Ford when I am shopping for a vehicle in the future, for an unusually good car buying experience.


Service

5
Joan on 09/15/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The service at AutoNation Ford Bradenton was great. Tom S was very attentive and efficient. It was nice that he remembered my father who recently passed as it had been his vehicle. He took care of the mandatory, but made sure I had the most up to date software installed as well. He also spent some time familiarizing me with the features off the vehicle. Thank you


Great Service and Buying Experience!!

5
Valued Customer on 09/12/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Great experience over-all. The wait in service was a little annoying, but after I found out they actually were trying to troubleshoot an issue, I did not mind the extra time it took. I feel great and safe in my truck with my family, knowing they took the time to make everything right!!


10,000 mile checkup

5
christy on 09/09/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

super job....very happy with service and handling of 10,000 mile coverage


CPO Escape buying experience

5
Tonio on 09/08/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Just wanted to make it known that i had a Great experience buying a car from AutoNation Ford in Bradenton Florida my salesman John was more than Amazing! He made my car buying experience so exciting and painless. We went to the dealership with small hopes of getting something really nice,but i was so wrong, my wife and i drove away in a 2013 Ford Escape loaded. John was really patient and very determined to get us in what we wanted. That day was the best day o ever had in the car buying experience. I highly recommend everyone to stop in AutoNation Ford to see John for your car buying experience, he truly cares!!


2008 Nissan Altima

5
Gayl on 08/30/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

The sales person, Matthew, was very professional, pleasant and extremely efficient. He made my car buying experience delightful. He called me the day after I bought the car to see how I was doing and if I had any questions. I've already referred a friend to him.


Happy customer

5
Steven Rose on 08/18/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

From start to finish during the buying process and any service needed they raise the bar in all aspects of what a dealership should be. They really care about the customer experience before, during and after the sale. Thank you AutoNation.


AutoNation Feedback

5
Ronald Downie on 08/17/2016

Customer Service: 5.0 Overall Facilities: 5.0

I always ask for an appointment with Andrew Bilan and think that he is the best service advisor I have had at AutoNation. I feel that he always gives me the straight story about what my car needs and advises me about the probable cost - Very professional!


F350 repairs

4.7
Valued Custome on 08/16/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 4.0

My vacation got off to a bad start with my tow vehicle breakdown 75 miles from home and 300 miles from my destination. I put trust in having my truck towed to the local Ford dealership for analysis and repairs. Michelle and her team analyzed the problems and provided me with an estimate on cost to repair the truck. She also provided me with their opinion that I had several pending issues as well. They had the truck repaired on time and for about 20% less than what they had quoted me. Nice surprise.


Terrific!

5
GregH on 08/11/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

This was the best car buying experience I've had and I'm almost 60. I live in Naples and I bought this car in Bradenton FL over the internet and phone. My salesman Eric Hale was the ultimate pro. He had the car ready when I arrived. The paperwork took 20 minutes and I was on my way home with a beautiful Silver Mustang at the right price. What an exceptional dealer and sales associate. Do not hesitate to purchase you next vehicle from these folks. They are honest and straight forward. Greg H.


Awesome experience

5
Mike on 07/31/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

David Hannon was my sales person and I highly recommend buying from him. He found the vehicle I wanted and gave me a great deal on it. There was no pressure to purchase anything which made the whole buying process more pleasurable. David learned it was my daughter's birthday and went out and got her a present. I can't say enough great things about AutoNation and David Hannon.


Wonderful and Easy Car Buying Experience

5
LuGeo on 07/31/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We went to AutoNation Ford Bradenton on 30 July and are completely satisfied with our purchase. David Hannon our Salesman was fantastic. Very easy to deal with and went through many options as we truly did not know what we wanted to do. Once we decided to purchase, we worked with Rory in finance. Rory also made our buying process simple and worry free. Overall, this was our simplest, easiest and pretty much stress free car buying experience. Will highly recommend David and will be back again.


Resonable staff

4.3
Jon on 07/29/2016

Customer Service: 4.0 Quality Of Repair: 5.0 Overall Facilities: 4.0

They reduced the initial quoted repair charge for a fuel pump after I questioned their parts charges which were typically dealership outrages.


A service dept. that really cares

5
Andrew on 07/29/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The dealer I purchased my f150 from was not as concerned with my problem as AutoNation service team.I spoke to the service manager who assured me Michelle would take care me and she did. They underpromised and overdeliverd. I am so happy that my son purchased his first new car from AutoNation Ford and wished I had purchased my F150 from them. I will next time for sure. Michelle was awesome !!!!!! Excellent Service Department.. Thank you all so much for making me belive Great Customer Service is still alive.


Ford Fusion

5
Steve Grimes on 07/21/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Overall good experience. My salesman Gary Hallows did a great job getting me into a car that I am very happy with.


Good experience

4.7
PD3 on 07/20/2016

Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I want to take a minute and thank Matt Mellquist for making our car shopping so easy. It was a pleasurable experience from the time we drove on the lot. Mr. Rupp and the manager could not have been any more accommodating also. We got the car we wanted at the price we agreed to and drove back home in the first new car I have ever owned. Thank you Bradenton Ford


Used Car Purchase Bradenton Ford Feb. 2016

5
K & C Morse on 07/17/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

We found a used Ford Explorer, 2014, on the internet; however, we live 1 1/2 hours from Bradenton in Fort Myers, Fl. We were fortunate to be able to speak with Dave Hanon on the phone who was extremely courteous and helpful. We were able to put a hold on the vehicle until we could get to Bradenton. Dave and the rest of the staff worked diligently to make it possible for us to purchase the car and not only get a fair price on our trade in, but get a decent finance rate on the new loan. We can't say enough about the staff at Bradenton Ford. We really were made to feel that we deserved to have the car rather than being treated "unworthy" as we were at other dealerships in Fort Myers. We would definitely recommend Bradenton Ford to anyone looking for a new or used vehicle. It is worth the drive from Fort Myers to be treated with the professional courtesy and respect we received.


NEW TRUCK

5
D.W. on 06/26/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

We went to the dealership to look for a used truck and with the help of Gerald Hayward and staff we were able to get a new truck.


Pleasant service

5
Steven Boniberger on 06/24/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Came in for a scheduled oil change and possible air filter replacement. Work completed. Battery terminals needed cleaning. I arrived earlier (10AM) than my appointment (1015AM). Service took over two hours. Overheard techs in the customer waiting area say that they were "backed up". Do appointments really make a difference?All work and other communication were excellent. Jason Fuchs is recommended highly!


Best experience ever!

5
Expirate on 06/22/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Purchased a vehicle yesterday from Auto Nation Ford and it was the best experience that we have ever had with a car dealership. The staff were friendly, helpful, organized, wonderful, and most of all they worked extremely hard to help us purchase our vehicle. Damir and Brandon went out of their way to make us feel comfortable and took care of all of our customer wants and needs. These two guys were great and I urge you to seek them out when purchasing a new/used vehicle. Auto Nation Ford you are the best.


AutoNation Ford Bradenton

4.5
Satisfied Customer on 06/21/2016

Customer Service: 5.0 Buying Process: 4.0

My experience with AutoNation Ford Bradenton was a breath of fresh air. The salesman who worked with me was extremely friendly, helpful and knowledgeable. He went above and beyond the call of duty when searching for the right vehicle for my company. He asked detailed questions about what was required in order to find exactly what we needed. His patience, perseverance and tenacity was exceptional as he tirelessly searched the country to locate the perfect van, which we then purchased. I will certainly purchase another vehicle from AutoNation Bradenton.


2012 Ford EDGE AWD, Great Customer Service

5
Mitchell on 06/02/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

We found a 2012 Ford Edge CPO online and emailed the dealership. Within 10 minutes i had received a reply asking when we would like to come look at the car and test drive. We arrived the next day and was greeted by Kory. The vehicle was parked out front waiting for us with everything ready to go. After looking at the vehicle and a quick Test Drive later we decided to purchase the vehicle. The transaction was painless, straight forward, and simple on all accords. Everyone was professional and straight forward. This was a great car buying experience.


I got a great deal!!

5
Derricoy on 05/17/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The experience was fantastic. I would highly recommend them and our salesman Demir Glavan. So Happy with my new Explorer.Thank you so much,Great Job!


Professional, Courteous buying experience

5
Patricia Gallas on 05/09/2016

Buying Process: 5.0 Overall Facilities: 5.0

This was our first day looking for a new Ford Edge. We knew we needed a new car but really didn't plan on buying that day. Our salesman Craig Rioux was so informative and took the time to explain all the options available to us. We took his suggestions and did some further research on our own. We came up with a package that would suit our needs and Craig was able to deliver in the price range we wanted to be in with all the options that were important to us. Love our new Edge!


Outstanding Service

5
Mpmci69 on 04/29/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had my car in for service. A 2015 Toyota Prius that I purchased from AutoNation Toyota Pinellas Park. I have been too busy to get all the way up to Toyota. I stopped in and saw Andy Spenik on the service drive. As it turns out Andy was the parts and service director. They performed my 20k mile service to toyota standards and even made sure that they used a toyota filter and synthetic oil. What a fantastic experience!!! They exceeded all my expectations and did a fantastic job!! I definitely recommend this dealership!!! Keep up the great work and I will be back!!!


Quality Service

5
John Congrove on 04/03/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Overall Experience: 5.0

Thanks to the AutoNation Serv Dept for recent excellent service getting my motor home repaired and on the road back north. Based solely on pictures (which I provided) of the problem, the service department went beyond expectation with a plan to bring in parts early, so that my motor home could be repaired in one day. This service helped us avoid costly delays with our return back north. When in Florida, AutoNation in Bradenton has earned my business!


Great Experience

5
BAndersen on 04/03/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We have purchased two vehicles from this dealership in the past month, and both occasions were a pleasant experience. Although I don't care for the haggling that happens while purchasing vehicles, it seems the internet purchase process has eased that a bit, although you still need to know what the vehicle is worth. All in all we had a great experience with this dealership. Everyone was extremely courteous and friendly.


One if the BEST Car buying experiences ever

5
JerrtR on 03/28/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Kory in Internet Sales and his Manager, Scott were excellent. I was dealing with 4 other dealerships this week for a new 2016 F150, and the finalized the deal locally with Kory and Scott at Bradenton Ford. They were totally honest and very pleasant to deal with. This is the 5th new car I've purchased in just the last 3 years and the 51st new car since my first Dodge Dart in 1970. Autonation has the unique ability to pull cars from probobly several dozen sister dealerships in Florida. This makes it easy for them to locate what you want, exactly equipped to your specs, I made the deal on Saturday for a truck that was at one of their sister dealerships, and they delivered the truck to me the following day, Easter Sunday! Amazing. I can't say enough good things about my experience. I told Kory that he has become my only go to Ford sales rep. He is not at all pushy and he knows his stuff. His manager, Scott made us feel like we were family. I also need to mention Rory Verner the finance manager. He was very helpful and just as honest as Kory and Scott. Kudos to Autonation for having the best team out there!!!!


unreasonable

1
buz hahn on 03/16/2016

Customer Service: 1.0 Buying Process: 1.0

Nicholson did a great job of providing me with ad equate information for me to buy this car .how ever you dealer fee &electronic filing fee are deal breakers.


Great experience

5
Don Blackburn on 03/02/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Eric Hale made the buying of my car very easy and enjoyable


New car purchase

5
lazylin on 02/27/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We came for a test drive and went home with a new car. The people were outstanding; Ben, Matt, Tim and Rory. Our sales associate, Ben, spent a lot of time with us and explained everything about the car.His caring attitude is the reason we stayed and made the purchase.


John Nicholson is the Best

5
Dale Sanders on 02/19/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

John went out of his way to tell us everything about the 2016 Ford Focus we purchased. He went above and beyond and took the time to help us make our decision.


Financing with a smile

5
Explorer2015 on 02/01/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Financing our dream car was so easy with John Nicholson and his financial team. We were able to purchase a new ford explorer. Not only would I recommend John to anyone but I am planning on going to him when were ready for our next family vehicle. Thank you Autonation


Great Car Buying Experience

4.3
Janice on 01/31/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 3.0

I leased a beautiful new Focus from Jeanette Billings at Autonation Ford in Bradenton. She was so great and made having to get a new car (usually torture) a reasonably quick and really painless experience. She actually looked for two weeks until she found exactly what I wanted and could afford, and there was absolutely NO car salesman pressure or nonsense. She was helpful, honest, so nice to talk with and very knowledgeable about all of the cars I looked at. Thanks so much Jeanette. I'll be back and so will my friends and family.


Buying a car doesn't hurt a bit...with Jeanette Billings.

5
zenabby1 on 01/31/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Until yesterday, I would rather have had a root canal than buy a car. Instead, I called Jeanette Billings at AutoNation Ford in Bradenton, 2 weeks ago, and she looked for EVERYTHING I wanted, and even better, exactly what I needed. I still dreaded it, but it was absolutely wonderful. I cannot thank Jeanette enough, and Rory Verner, the finance wizard, who even talked to the insurance company for me. All of the managers, sales people and finance people RoryVerner, Rick Rupp and Brandon, are so kind and hospitable, and of course, honest and all generous with good advice. Even the car detailer, Dave Hannon did such a good job making sure the car was spotless. Car sales is the most difficult job there is, and Jeanette acts as if it's a breeze. She showed me how to work everything on my great new car, made sure I got the BEST PRICE, and answers every question, any time I call. I will never buy a car anywhere else. Thank you so much to all of you.


They made it easy to say yesI

5
stevencardona on 01/19/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My sales associate, Edward Kelley, contacted me immediately after I requested information online. He made it clear that he would provide me with as much information as I needed to not only answer my questions but help me select the vehicle that meets my needs. He was very cordial, friendly, informative, personable and efficient and no pressure. He made it so easy to say yes to buy a Chevy van. I would definitely not only recommend Ed but Auto Nation Bradenton, FL and will come here when it is time to purchase again. The entire staff is great! If you are not a "Ford person" don't let the Ford part discourage you. They have many makes and models to select from and will make you comfortable with your choice. Make this dealership your first and only visit to buy and service your car.


Great service, hassle free

5
Jens Nelson on 01/18/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

My experience was wonderful. I called about a truck and got in contact with John Nicholson. He was very helpful, courteous and always quick to respond. You could tell they genuinely wanted my business. Pricing was as we discussed and there were no changes or "additional fees" once we got to the financing aspect. Rick helped us with this aspect and made it a breeze. I got a great vehicle for a great price!


Professional and Courteous

5
kochno on 01/11/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The staff from the salesman, to the general manager provided all the resources to help me find and check out my vehicle. The car fax was clean, but they also checked it out on their computers to ensure that my vehicle would be as represented, a trouble free used car purchase. I would highly recommend them to my friends. They stay behind the sales of their vehicles.


Repeated positive experiences with Auto Nation

5
Candace Allegra on 01/10/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I own a business which uses vans and I buy most of them from Auto Nation even though the business is 1000 miles away in Ohio. They give me the best price and they make the process exceptionally easy for me.


Baron Buck is a fantastic salesman to work with!

5
Bill Wolf on 01/05/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I worked with Baron Buck while purchasing a new truck at AutoNation Ford in Bradenton, he listened to my needs and requests, narrowed the search down to the things that worked for me and helped me get a great deal on a new truck. I'd highly recommend working with Baron if you are in the market for a vehicle!


Tailgate fix

4.7
Paul Newhall on 12/29/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 4.0

Blair took great care of me and replaced my tailgate on my f150 quickly. Thank you Blair!


The only place to buy your next car or truck!

5
2015Focus on 12/26/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

AutoNation Ford does it different! Honest, upfront, clear information. Knowledgeable sales people and a great selection of vehicles. If they don't have what you are looking for, they can probably find it! If you can't stand dealing with typical car dealerships and the typical sales process, you really should give AutoNation a try! No high pressure sales tactics and they make you feel welcome!


No other choice for me!

5
FrankPMorgan on 12/17/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Just brought my 2015 Ford F150 home from its first oil change. As always my Service Advisor, Dale Heider, and my usual Service Techician, Gary, did an outstanding job on my vehicle. I am always treated with the utmost respect and they go out of their way to make their customers feel like part of their 'family'. Got a great deal there (Thanks again, Michael Bolton) and the service is top-notch. Won't go anywhere else.


Great Service

5
Eric on 12/16/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Great communication from,service advisor. Kept me updated


Outstanding Customer Service

5
Bettie S on 12/14/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I visited AutoNation Ford because of a tire issue. The staff was fantastic. They were getting ready to lock up when I got there and waited to help me. They went above and beyond to fix my problem. I am so impressed with the way that I was treated and the service provided.


Excellent buying experience

5
George Neslein on 12/13/2015

Customer Service: 5.0 Buying Process: 5.0

Salesman Ron Plaxa helped me find the F150 truck I wanted and did a fantastic job, He was very knowledgeable about the different features of the truck including setting up the MyKey features. Without his help I would not have this vehicle today. Everyone involved helped make my purchase a pleasant experience. I recommend anyone wanting a Ford visit and talk to Ron. I am sure he would be glad to help you.


warning!

1.5
emma oconnor on 12/12/2015

Customer Service: 1.0 Quality Of Repair: 2.0

We had to have our car towed up to Auto nation Ford due to a manufacturers recall that rendered my escape immobile. While there, for an obnoxious 4 weeks, the mechanics damaged my car tremendously! They fixed the recall, however in the process, broke MANY other things. When my vehicle was (finally) returned, the following things were broken: -passenger side fender flare ripped up/off. -Front passenger quarter panel dented and slid back enough to make it snap inward when the door is opened. -Damaged passenger side front bumper. -Passenger side headlight buckeled out. -Broken exhaust system. -Minimal power stearing. - Disgustingly dirty, inside and out. I swear they drove into something with it, then drug it through a mud pit and thought we wouldn't notice!!! It disgusts me! I'll never be back, you can bet on that! We were also told we would be reimbursed for our tow bill since it was Ford's recall that was the reason we had to have it towed in the first place. Surprise- we were never reimbersed. Very disgusted!! (Dale, the service dept rep we spoke with was always very kind. But this is unacceptable!!!!!)


car shopper

5
curly on 12/12/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Very nice people to buy from they made the buying process very easy


Great Sale

5
Jill on 12/08/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

My experience went very well, and just as I had planned. John Nicholson was my Sales Consultant, and did an EXCELLENT job. He worked very hard to get me at my monthly payment, and the amount I wanted for my trade. I had many, many, specific "wants" while searching for my car (I visited a Toyota and Subaru Dealership prior to e-mailing Ford) and AutoNation Ford called me immediately and began their search. The Sales Managers along with the Finance Department all worked diligently to make me an offer. Within 2 hours, I was signing the papers. When my car arrived, I was very impressed when John when he showed me all the perks on my car. In addition to many other things, he thoroughly taught me how to use the touch screen and steering wheel controls to change the radio, navigation, and phone! Lastly, all the people that I had encountered that day were very friendly and helpful. The dealership was clean, and the communication was open and honest. I couldn't be happier with my new ride. Thank you, Everybody! Thank you, John for continuing to squeeze the lemon until the seeds fell out. You worked very hard:-)#pinkplate#2016FusionOwner#Ford


Purchase of a 2009 Silverado LT

5
Mark B. on 12/05/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

The GM at Autonation Ford, Bradenton is Troy Brown. His team of Salesmen in my experience included Mike Bolton who was supported by Mike George. Mike Bolton knows his Ford vehicles, their stats and specs. Both gentlemen where accommodating on the lot and during test drives. The offer and purchase / negotiation process was straight forward and free of hand scratched notes and obscure definitions. Financing was quick and competitive with good customer service from the young man who's name escapes me.While I purchased a used Chevrolet P/U that day, I had intended to buy a Ford. Either way the experience was great and I recommend these folks to any car buyer in the area or willing to drive to Autonation Ford in Bradenton.


very good service

5
Tom on 12/04/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Good service and good cookies. Was handled very professionally.


Purchase of 2016 Escape

5
Ford Man on 12/02/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Eric was very helpful, not pushy , was welcomed by the entire staff.


Great customer service

5
Gatorfans on 11/29/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

We had a really great experience at AutoNation Ford in Bradenton. The staff made us feel welcome without hovering over us and they were very open and honest as we discussed cars. I didn't get that oily car salesman vibe like they were trying to swindle us out of our money. Our salesman was top notch & we highly recommend Eric Hale if you go into the showroom. Not only did he track down the vehicle we wanted... he personally drove to the other side of the state to pick it up and bring it back so we wouldn't have to wait a day longer to get our car. Eric was on top of the sale the entire time and kept in contact with us. A week after we got the car he called to make sure we were still happy and to see if there was anything he needed to explain on the vehicle. Great customer service - Eric Hale was great and the finance guy, Rory was very nice and helpful too. We'd recommend Autonation Ford Bradenton to anyone looking for a car.


Great customer service

4.8
Gatorfans on 11/29/2015

Customer Service: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

We had a really great experience at AutoNation Ford in Bradenton. The staff made us feel welcome without hovering over us and they were very open and honest as we discussed cars. I didn't get that oily car salesman vibe like they were trying to swindle us out of our money. Our salesman was top notch & we highly recommend Eric Hale if you go into the showroom. Not only did he track down the vehicle we wanted... he personally drove to the other side of the state to pick it up and bring it back so we wouldn't have to wait a day longer to get our car. Eric was on top of the sale the entire time and kept in contact with us. A week after we got the car he called to make sure we were still happy and to see if there was anything he needed to explain on the vehicle. Great customer service - Eric Hale was great and the finance guy, Rory was very nice and helpful too. We'd recommend Autonation Ford Bradenton to anyone looking for a car.


Absolutely fantastic

5
Amykins03 on 11/28/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had a wonderful experience from the time my husband and I walked in the door. Everyone was polite and helpful. I couldn't have asked for a better car buying experience.


Great experience!

5
ddinunzio on 11/19/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Buying our new 2016 Mustang convertible at AutoNation Ford in Bradenton, FL was a very nice experience. Our sales rep, Jeanette Billings, was very patient and worked diligently to find a very specific car and color for us. She was as excited as we were when she located the exact car and had it shipped to her dealership. There was never any pressure and hard sell, even from the Finance person, to add anything onto our purchase. We had been dealing with a couple of different Ford dealers in our area and farther away via the Internet but AutoNation Ford made us feel the most comfortable and there was no 'razzle-dazzle' during the price negotiations as we found at the other dealers. We felt like the entire staff we dealt with wanted to make it a special experience for us... and they did.


Great service

5
IjinioC on 11/16/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

The service and the help was great for finding the correct vehicle.


Automation review

5
Salvatore Vitale on 11/15/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Very good and honest people.Very knowledge sales personnel.


Great, Streamlined Process

5
Pastry Dana on 11/15/2015

Overall Experience: 5.0

Joe Metcalf in Commercial Sales really made it easy to find what I was looking for. A lot of research went into purchasing a commercial vehicle, and Joe was very patient and provided extensive information regarding the options available.


Exceptional salesperson Jeanette Billings

4.8
Kathy.wight on 11/05/2015

Customer Service: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Jeanette Billings was professional and well versed in the options and functionality of the 2011 GMC Terrain we purchased. We drive from Clearwater to purchase this vehicle. There were no last minute surprises or snafus. Jeanette had our paperwork processed quickly, with no hassles. We were delighted with her service and would definitely recommend her to anyone we know who may be in the market for a new or used vehicles. She was a pleasure to meet and made us feel that it had been worth our trip.


Very Happy Family Car Shopping Experience - thanks Dave!

5
MustangFamily on 10/31/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The employees at this dealership were friendly, accomodating, professional and very knowlegeable of their vehicles. We left feeling confident that we chose the perfect vehicle.


Damir Glavan

5
HeatherT93 on 10/30/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was looking to lease a new car and a friend recommended that I go see Damir at AutoNation Ford. I called and left a voicemail; he promptly called me back and set up and appointment to meet. Within thirty minutes we went for a test drive and had some pricing - Which was also the best price I have received. In the past couple of weeks I have been to numerous dealerships and Damir at AutoNation was by far the best in terms of service. I would recommend AutonNation Ford to anyone whose looking for a car!


2011 Ford Taurus with 2000 miles turned out to be

1
Clementine Baxter on 10/28/2015

Customer Service: 1.0 Buying Process: 1.0 Overall Facilities: 1.0

2011 Ford Taurus, 2000 miles piece of CRAP!! I've taken my car in for a front end noise to be fixed at least 4 times with them "repairing" petty crap and calling it fixed. It was the 5th visit they claim they replaced major parts only for the noise to return a month later. Also, while trying to start the car it drags upon starting which they claim they can not hear or duplicate, however they chopped that up to my battery needing to be replaced which was a lie. I've had to have both motors in the rear window replaced. Here it is 3 years later and you guessed it, the front end noise and drag to start still remains. I drive less than 4 miles to and from work. There's 32, 000 miles on the car now due to being driven out of state 3 times. My consultant is useless, I call leave messages and NEVER receive a return call. On different visits to the dealership I've had oil left in my car from the mechanic's, a lunch bowl left under my seat and my car reaping of cigarette (keep in mind I don't smoke). I wouldn't buy another used or new car from AUTO NATION FORD if my life depended on it.


Great Car buying experience

5
Georgia on 10/27/2015

Customer Service: 5.0 Buying Process: 5.0

Patrick,was great answered all my questions .Is a good sales person.A great experence.


It Couldn't Be Any Better !!!

5
Hoppy Jack The Man on 10/26/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I am overwhelmed by the friendly, courteous ,employees who fix the automobiles & trucks for this great Ford Motor Company! From the secretary's to the managers such as Troy Cambers, Rick Rupp, and the many carrying sales people such as Patrick Calvary! It's people like them who provide the great company spirit and carrying concern's of the many women who have this terrible breast cancer! By the way, The Ford Motor Company continues to provide that extra concern also about this dreaded disease thru their beautiful pink mounted licence frame's.! It's been a long time since I had a Ford product to drive and it feels "GREAT" I truly appreciate the opportunity that was given to me by the concerns of Troy Cambers, Rick Rupp and Patrick Calvary! I know I wouldn't have this today without their help!!! ( Great job men!! & THANKS ) !!!!!


ford fusion

5
E J & Pat Fogarty on 10/23/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Blair and his crew did a great job....efficient and could not tell there had been a problem


vehicle repair

5
Larry E. O'Donnell on 10/21/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Called for appt. and was given the time and date I requested. Service personnel were efficient and kept me informed on the progress of the repairs.


Excellent Service

5
John21 on 10/20/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had my Ford Escape services at this dealership. They got me in and out, and everyone was extremely courteous. I would recommend bringing your car here for any maintenance needs.


How car buying should be

5
Dr1220 on 10/19/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Extremely pleasant experience .Damir Glavin outstanding Have purchased 3 vehicles from dealer last 2 years and no need to go anywhere elseGreat service and price


Excellent Buying Experience

5
FordGirlForLife on 10/16/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have bought several vehicles from AutoNation Ford and have received the best service and price on all my vehicles. Managers Jason and Troy were great with my trade and Damir my salesman was great. I Highly recommend this dealership.


Troy Brown and Joe Metcalf

5
Bugman on 10/13/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Troy and Joe were GREAT, They had the best price and service compared to the other local Ford dealerships. I would highly recommend them to anyone. This is the second vehicle I have purchased from them in the last 6 months.Rodney O'QuinnPresident of Keller's Pest Control


Finally good news!!!

5
Ron on 10/09/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Finally a good experience with a car dealer ,can you believe it ? Staff seem to be very knowledgeable ,friendly ,honest ,straightforward With no games .I would recommend this dealer to anybody shopping for a vehicle. Thank you John Nicholson and the rest of the staff .Ron


Poor service and still not fixing the problems!

1.8
Hugo Portal on 10/08/2015

Customer Service: 1.0 Buying Process: 2.0 Quality Of Repair: 1.0 Overall Facilities: 3.0

Bought a used F150 even though I love the vehicle the service to fix them items in the owe list still not been taking care of. There seems to be a huge disconnect from sales to service. Matt was the sales rep, there was a lot he did not go through about the truck. We have been texting each other about these issues and nothing gets done. He tells me to go to service and the service asst.manager Jason did not resolve my issues. No one seems to know who will take care of these problems and it is becoming very frustrating because like many I DON'T LIKE TO WASTE MY TIME.It's been three weeks and nothing get resolve...lots of promises but NO RESULTS!First time buying a Ford, love the truck, but very poor service department and customer service!


Great management

5
Ehsan on 10/06/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I bought a Ford Taurus2014.I had a problem with it but their boss(General Manager) treated me with such respect and honestly that i feel ashamed of what i did.He solved all my problems in less than an hour. I felt i am in good hands. Troy will make sure your voice is heard.Don't worry about the warranty issues if you are buying from them.Put your trust in their manager.He is unbelievably trust full.


New Car

4
Larry Smith on 10/04/2015

Customer Service: 4.0 Buying Process: 4.0 Overall Facilities: 4.0

The salesman Dion was very professional and went out of his way to try and satisfy us. The only downside I can see is the mileage is not as good as the focus we traded in for a 2016 Escape


Great dealership

5
Carole0726 on 10/03/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had put my dreams of a new car on the backburner because I knew I was upside down on my current car. I was getting worried about my cars age. I really need a reliable vehicle; besides me using it to go to and from work I also care for my mom and take her to all 9of her ers visits etc. I decided just to see if there were any cars that I liked. Low and behold AutoNation Ford Bradenton got me out of my 2006 Buick and into a brand new lease of a 2015 Taurus. I live my new car and my sales person Jeanette was great . The best was Rick Rupp the finance manager and Jadon Clayton the manager , these guys made my dreams of a new car come true.


Great People-Great Deal

5
FrankPMorgan on 10/01/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I started out dealing with an Autonation Ford competitor in my area and could not get the deal that I thought was achievable. So, quest for a 2015 Ford F150 Platinum pretty much came to a screeching halt. Then, some months later, I took my existing Ford F150 into Autonation Ford for standard servicing. Got into a conversation with my salesperson, Michael Bolton, and told him my tale of woe. He asked for the opportunity to take a look at the deal that I wanted even though Ford was not offering any meaningful Rebates on this model of F150. They went to work and, after a few days, they had located the exact truck that I wanted (colors, options, etc.) and came back with a deal that was over $4,000 better than their competition. So, I dove in, signed the papers and drove it home. Since I took possession of it, I did have to take it back to install some additional accessories and was blown away by the dedication to customer satisfaction that they offer (thank you, Dale and Gary). So, all the way through it was an enjoyable experience and they proved that they are there to earn my business. Gotta give this group of hard-working dedicated people '5 Stars'!!


Put down 1000 and wont give it back

2.2
jason39gators on 09/29/2015

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 4.0 Pricing: 4.0 Overall Experience: 1.0

Hi i put down 1000 on a car and yes i back out but they pulled my credit soo many times when i told them do not pull anybody but ford also i was already appoved with someone else so diisspointed. All i want is my money back for 1000.


Good Service

4.7
Mary K. on 09/19/2015

Customer Service: 5.0 Quality Of Repair: 4.0 Overall Facilities: 5.0

Car wouldn't start. Jumped by AAA and the attendant said the battery was less than a year old. Autoway installed new battery as it was under warranty without any hassle. Two hours to change it out but it was a busy Friday morning. Service Advisor was extremely pleasant regarding transaction.


Great people

5
bob north on 09/16/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I was pleased with the knowledge of staff and getting the car I wanted


friendly sales, greeting, financing

5
Lisa Foley, Drive Pink Go Bucs on 09/12/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

AutoNation in Bradenton is the best. My name is Lisa Foley, I came in wanting a specific vehicle 2012 Escape XLT and in Gold. They had it. I knew where I needed to be financially and they worked the deal. My salesman was name Patick Culver, among many others, Rick, F & I specialist, Troy, especially Troy Brown "the head honcho, made sure the deal was done and I was a happy camper. Go to AutoNation for your next car and you will be as happy and satisfied as I am.


Great service and transaction

4.8
SportTrac04 on 09/12/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Dave Hannon was very helpful in getting me a used Sport Trac for a price I was willing to pay. There were a few minor repairs that I required, and he ensured that they were completed in a timely manner. Also, he facilitated a remote signing, as I live in Tallahassee. The truck was ready to roll when I showed up to pick it up. The only thing that could have made it better would be to have 2 keys instead of just 1. I would highly recommend working with Dave at AutoNation Bradenton.


Great and professional service

5
Joseph A Ashby on 09/11/2015

Customer Service: 5.0 Buying Process: 5.0

The leasing process was great- everything was taken care of with out a hitchThe lease/finance mgrs did a terrific job of getting me into a 2015 lease.


Great team and service

4.3
Todd B on 09/10/2015

Customer Service: 5.0 Buying Process: 4.0 Overall Facilities: 4.0

Great deal and service from the Auto Nation team. I'm loving my new truck!!


Good service

3.8
Gary Ern on 09/08/2015

Customer Service: 4.0 Buying Process: 4.0 Quality Of Repair: 3.0 Overall Facilities: 4.0

It was a Good experience!! I will go back for another car, if I am in the market for a new or used car!


Great dealership and Ron plaxa the sales person that helped

5
bellacub1 on 09/05/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Ron Plaxa that helped me found my car that I wanted and called me when I could pick it up and even put all my settings in it and put my home address in my gps and just went over and above what I would have expected ---all staff like Jason and everyone treats you like you are part of there family the ford family it was a great .........Thank you


Awesome dealership

5
Michelle Hobbs on 08/31/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0

My ford exp lorer went to service dept with 200000 miles and check engine light on. It needed major repairs. So we decided to look for a better truck .I shopped. around and then the sales dept called and had a truck just come in and it was perfect just what I wanted and a good price.


John Nicholson was a joy to work with in buying our car.

5
Steve Vernon on 08/30/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I can't believe I'm saying this, but it was a pleasure to buy a used car from John Nicholson. He made it so easy, and was so accommodating. I'd go back to AutoNation Ford any day of the week to buy another. Thank you John and all the people at AutoNation who were so friendly, helpful, and efficient in buying our car. It couldn't have been any better.


RECEPTIONIST

5
BARBARA BARTON on 08/27/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

EVERY THING WAS DONE TO MY CONVENIENCE WHICH REALLY HELPED ME OUT. ALAN AND KENDELL WHERE RIGHT ON TOP OF IT ALL THE TIME, AND EVAN DID A GREAT JOB.


Great car buying experience!

5
Deanna H on 08/21/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

These place is awesome! We received a fair trade-in value and excellent price on our purchase without any haggling. Thank you Baron, Jeanette, Rick and everyone else who made our experience so positive!


new f150

4.7
tammy smith on 08/21/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

janice did a great job and my new truck is awesome


Autonation Ford Great Job

4.8
Glen on 08/17/2015

Customer Service: 5.0 Buying Process: 4.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

My last service was for "check engine light." They kept me posted on the progress and then discovered it was not as bad as they thought and my car was finished 3 hours sooner. It was delivered washed and vaccumed.


great experience

5
Jerome Jenks on 08/16/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

David Hannon did a great job. The whole sales team were great. Thank you!


Great experience. Very pleasant salesman

5
Dina Malloch on 08/12/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Went in, looked at a truck and bought it right away.Salesman was very helpful and easy to deal with.


EXCEPTIONAL SERVICE

5
Bob Ruland on 08/12/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have previously commented on the professionalism of the entire sales department, but this time my comments are aimed at the service department. I have never been treated with the degree of attention and courtesy at any other dealership than I have at AutoNation Ford (this includes MB of Sarasota, the Gettel Group (the worst), and many others over the years). My Service Advisor (Andrew Bilan) is by far the best I have ever dealt with. His follow-up and his concern are truly exceptional. There are very, very few people that I trust to the degree that I trust Andrew. I have been involved in the purchase of 7 vehicles with the AutoNation group of dealerships. The service department is one of the main reasons that I stay with AutoNation. They seem to actually care about the customer. How refreshing in today's business climate.


Thomas

5
Thomas Godwin on 08/10/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

My experience with Auto Nation Ford was awesome. After many days shopping for a truck and many dealers later I had almost given up on good customer service, then I found Janice Lentini at Auto Nation. Janice went over and beyond to help me find the truck I was looking for and made it a smooth experience all the way through. Also the management at Auto Nation were great at making you feel you mattered and they appreciated your business. he next time I need a vehicle I will only shop at Auto Nation and will send all my friends and family there. Thanks again,


What a nice surprise!

5
SamandMatt on 08/09/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

My husband and I had the pleasure of dealing with Autonation Ford this week when we purchased a CPO 2011 Ford Edge. Our first impression was of Craig who is a Salesman and was a pleasant surprise to others that we have met elsewhere. Craig was extremely knowledgeable, helpful and pleasant to deal with. He did a great job of making us aware of all of our options for vehicles but didn't once come across as pushy. 24 Hours after meeting him he followed us up with a courtesy call which ultimately got us across the line to purchase the car as we were considering looking at some others to compare. Once we had agreed the price we were passed to Rick to talk finance options. Rick, just like Craig was super knowledgeable, explained everything, but did not push us into anything. We hope that we continue to have the same experience with the service department now that we own the vehicle. Top marks guys, you made the experience great!


brake down to vacation

5
Eric S. Martiin on 08/06/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

My new car died on the way to vacation. Two hours from the hotel and two hours from home. We had it towed to the nearest Ford Dealer (Bradenton) and they found the problem and fixed it. Good communications. Friendly service.


Great experience

4.7
Rich P on 08/05/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

From our terrific salesgirl who made us feel like the most important thing was our needs to the great ease in purchasing a car. No pressure just good old fashion care in fulfilling our request in a vehicle and for a terrfic price. The entire staff including the managers were easy going, friendly and made us feel like family. What a pretty neat Ford Dealership, In the words of my children andRich P Granchildren AutoNation ROCKS!


The RIGHT way to treat customers! Finally!

5
Hillstkr on 07/27/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Edward Kelley and Korey Hoskins were respectful and happy to business with us. Respectfully negotiated on two separate cars. We ended up very happy and were provided excellent customer service. We had a horrible experience at Ferman Ford Brandon...so made the trip to Bradenton...it was well worth the drive! We will return in near future for another purchase. Thank you!!


Friends for life

5
Rick-E5 on 07/27/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The guys and gals over there in the Bradenton Ford location are the best. To make a long story short , I purchased a 2015 Edge and while driving it home I notices some issues. The next day I stop by to let them no about it and without blinking an eye they replaced the vehicle to make sure I was completely satisfied with the vehicle and I was. Highly recommended. Everyone was very friendly, I felt right at home. Good job!!


Great service

5
erik blue on 07/20/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Appointment service schedule maintenance. Very prompt and clear with services and what was needed in future sev


Great Service

5
DougSue on 07/20/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We were very pleased with the professional and friendly service we received at AutoNation Ford in Bradenton, Florida and would surely buy our next car from this dealer. Mike Bolton made us feel comfortable during our transaction - even better since we love our Ford Escape.


Fantastic experience buying new car

5
July1960 on 07/14/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This is my second car I bought from Damir Glavan. He is a fantastic salesman. He listens to you and make the process as easy as possible. I can not praise him enough. He even went above and beyond when he went to pick up my car personal from Ocala.I will definitely go back to hi. A third time.


internet sales

5
Karen on 07/09/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

After a short bad experience I decided to call and let them know. Well after talking with Scott in internet sales I felt like I could get through the experience. Found a great car and felt confident walking away with a 2013 Ford Fusion. Thank you to Scott and Craig who were very helpful. Karen July-8-2015


Service Dept

5
Ron Cuppernell on 07/06/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Tech was very knowledgeable about my transmission problem. Car is running greatThank you Gary and Michelle


A Cut Above The Rest!!!

5
Matt on 07/01/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

While we had done a lot of research and knew pretty much what we wanted and the price range we were looking for, my hat goes off to the Bradenton Autonation Ford Team. Jeanette, our sales rep, set the gold standard right off the bat...she was punctual and straightforward on the phone, yet patient when it came time for us to decide/discuss things...this speaks VOLUMES as most dealerships are pushy and anxious to sell vehicles. After dealing with 10 different dealerships, we fortunately found ourselves speaking with Jeanette and Scott down in Bradenton. Without a doubt, the best car-buying experience i've had. Scott provided all the pricing and information over the phone, before we decided to drive an hour down the dealership. This honest approach, with the customer's needs in mind, coupled with a professional and courteous interaction, was one of the reason we decided to purchase our vehicle with Bradenton Autonation!! Not to mention that they were the LOWEST price of 10 (yes TEN) dealerships all claiming their price could not be beat. Thanks again to the team for making this a great experience for my entire family (kids included!!!!) Autonation Ford Bradenton will definitely be our first stop to look if/when a vehicle is needed in our future....Great vehicles, professional & knowledgeable staff, paired with up-front UNBEATABLE pricing...what else is there to say!


Best Car Buying Experience Ever!

5
MelissaK4 on 06/29/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I embarked on the purchase of my 16 year old daughter's first car with mostly nervous excitement and concern. I was immediately put at ease by my sales associate, David Hannon, and was handled with patience, encouragement, and given all the information I needed to make the best purchase for her... a 2015 Ford Escape SE. From initial selection of the vehicle through the financing process and ultimately delivery and post-purchase follow-up, the entire car buying process could not have gone more smoothly. My daughter is absolutely thrilled with her new car and more Ford purchases will definitely be in our future!


excellent service

5
tinacornely on 06/19/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Michael Bolton and the rest of the team were friendly & provided excellent service. Would recommend this group to anyone interested in purchasing a car. They went over and beyond to help me.


Bait and Switch

1
epgriffith77 on 06/14/2015

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Pricing: 1.0 Overall Experience: 1.0

AutoNation Ford in Bradenton Florida would not honor a price quote given by their salesperson.All of the interactions with the dealership were documented through email, but they still would not honor their price quote.In March 2015 my wife and I were looking for a Ford Explorer. After determining that none of the vehicles on the lot would fit out need, we decided to order a vehicle. We came in on a Saturday to select all our options and order a 2015 Ford Explorer Sport. The Sales person whos name is Barron Buck informed us that he could not give us an exact price quote until his sales manager came in on Monday. Monday came around and Baron sent me an email with the price of the vehicle. I agreed to the price and said I want to order the vehicle. Two or Three weeks later I received an email stating that I could not have a 2015 Explorer because Ford stopped taking orders on 2015s Barron then told that they had ordered the 2016 and that I could have it for the same price as the 2015 he had quoted me earlier. He even gave me the Vin Number which can be supplies if needed. I then voiced my concern that I was counting on rebates for the 2015. A day or two later he sent me an email saying that the dealership would honor the rebates I was quoted for the 2015 on the 2016. It took several months for our order to finally arrive at the dealership. My wife and I made an appointment to finish the paperwork and pick up our vehicle for 6/13/2015. We went through the process of inspecting the vehicle, submitting the paperwork for financing and trade in. Finally they brought the paperwork for finale cost for use to sign. I immediately noticed that the price was too high. After weeding through all the different costs I noticed that they were not giving me the originally quoted price. I showed them the email were Barron had given me a price. They took it back to the sales manager and after about 15 or 20 minutes they came back and said they had fixed it. I took a look at it and all that had changed was extras had been removed from the price. These were the extras I had opted out to begin with. I showed them the email again and told them I wanted them to honor the original price. Back to the sales manager again. This time they came showed me a cost were they increased my trade in value, but had not adjusted the price to what was quoted. I sent them back again telling them I expected the original quote to be honored. The third time the sales person came back, he told me that I was quoted an A Plan price and I should not have been quoted that price and that they could not honor the price. There was a good $4,000 price between the quoted price and what they were trying to make me pay for the vehicle. I understand that mistakes are made, but they had quoted me the price over 3 months before the vehicle came in. This gave them plenty of time to notice their mistake and correct it prior to showing us the vehicle and getting us excited about driving it home. The sales manager came out and said there was nothing he could do and really showed no empathy for the situation and made it seem that he did not care. This situation reminds me of the Bait and Switch scenarios that used car dealerships have been known to practice. It is unethical and immoral. The dealership should honor the original quote based on good customer service and basic business principles. The sales persons names that were assigned to our account were Barron Buck and Jeanette Billings. Sadly I was to frustrated by the end of the ordeal that I did not get the sales managers name or I would have listed his name here as well.


Review on buying my car

5
Cynthia McIver on 06/12/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Jeanette was very professional and friendly as was everyone. love my Lexus!! Thanks to you all.


Ford Fiesta is a great car

5
Jen Graham on 06/12/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I had a wonderful experience buying my Ford Fiesta. I went in really needing a car because my old one died and the people at AutoNation were great, especially Ron. He made the whole experience stressless and picked out the right car to fit my budget and my style.


Ed Kelly from Ford Autonation is the best!!

5
Kenny and Diana Reisner on 06/09/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My wife, Diana and I would went in to look at some Ford Fusion's and we were kindly approached by a sales member name Ed Kelly. He was very professional and knowledgeable about all of the car's. Both my wife and I felt very comfortable with Ed and knew that he would take great care of us. After finding the perfect care, Ed made the transaction very smooth. Ed is the type of person who treats all of his customer's like family and you can feel the passion in his heart. He truly loves his job and making his client's happy. We would highly recommend Ed to anyone looking for a car. He couldn't have asked for a better experience. Thank you!-Kenny and Diana


LOVE OUR 2015 FORD ESCAPE SE

5
Melissa on 06/06/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I leased my 16 year old daughter her very first car last week - a 2015 Ford Escape SE! She is so thrilled! I could not have made this dream come true for her without the professionalism and assistance of David Hannon at AutoNation Ford. He explored with me the best options for my daughter, showed me various vehicles, explained lease v, purchase options and covered all the amazing features of this car. It's a beauty and we had a perfect experience! Will definitely be buying future cars at AutoNation Ford.


The Royal Treatment

5
Patrick Cline on 06/02/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Just got a the new 2015 F150 and I love it!! I am very picky with what I wanted and Mike Bolton was very patient with me and got the truck I wanted with the price I wanted! Thank you to Troy Brown, Gary Downard for helping find the perfect truck for me and Rick Rupp for doing the final paperwork. This is my 3rd vehicle from here and I would recommend you go to AutoNation and get the royal treatment I got. Thanks again guys


I'd make the 400 mile trip from Atlanta, GA again!!!!

5
TheReynolds on 06/01/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I've never had such wonderful service from any dealership! My husband and I drove all the way from Atlanta, GA after speaking with David Hannon. He is the best salesman ever!! The morning my husband and I found our Mustang Cobra, David went out of his way to help us reserve the vehicle. And he also went above and beyond to send us pictures from his personal cell phone of the car because there were none on the site to see. We'd make the drive again for another car ! Ask for David Hannon.


purchase

5
daisyduck on 05/31/2015

Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I purchased a focus from another dealer. The car was junk, and still isn't fixed. We went to the previous dealer, who finally made a decent offer. We went to autonation, who was actually trying to repair the focus, and they blew away the offer from the other dealer. I had purchased 3 cars from other dealer. I will buy from autonation ford from now going forward. Jeanette is awesome, as well as Jay and Troy. We were Drew's first sale. Go see them. You won't regret it! Alan in service is amazing too!!!


great service personnel

5
gsxrgrl01 on 05/22/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

brought in my 2014 f150 for repairs. they took care of my concerns fast and efficient. everyone was a joy to interact with. i highly recommend them.


President/CEO

4.3
Stan Kinnett on 05/18/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 3.0

Joe Metcalf always does a great job when selling my company a vehicle. He finds trucks that others weren't able to find and is always prompt and courteous!


Great Vehicle...Excellent Customer Service... thx

5
Marc E on 04/17/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Worked the details of the trade and purchase over the phone with texting pics......working with Baron was a breeze! Rory the finance guru could not have been more helpful. Definitely know where I am buying my next Ford....Bradenton AutoNation from Baron!Thanks Guys!


friendly people and good, punctual service.

4.7
Dr C. on 04/09/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 4.0

service repair. recall replacement of airbags for my ford mustang


Fabulous Fusion

5
DM on 04/02/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Te transmission on my car went out the end of February, and Damir was able to get the right car for me at the right price. I have had great gas mileage, and the Fusion is enjoyable to drive. Perfect family car, with a large trunk for storage.


Exceptional Service

5
Megs on 03/17/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

From the purchase of my car to the service on it as well, I could not be more satisfied. I highly recommend this dealership to everyone. They are competitivley priced and will go above and beyond to make sure you are happy.


Compeltely Satisfied

5
Megs on 03/17/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I recently purchased a new 2014 Ford Fusion and it was the most pleasurable experience that I have ever had! The salesman Damir Glavan went above and beyond for me as well as the rest of the team. I had to bring it in for it's first oil change and the service advisor Jason Fuch's was kind ,courteous and professional. I was well taken care of and I will definitley be returning in the future for more service work and to purchase my next vehicle.


Great Service

5
Eddie Kreder on 03/11/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

The whole buying process was easy and fast without any pressure to buy.


A Great Dealrship Nation Ford

5
Tim Delaney on 03/04/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

The dealer that we had John Nicholson was one of the best salesman we talked with. We looked at several car and after 3 trips back and forth John had us sold on a new Ford Fusion Hybrid. John walked us through all the equipment and how it all worked together before we drove it away. Everyone there we so helpful to us. We did take our time and went to a few other car dealerships but Nation Ford and John Nicholson did a great job. Thank you


great service

4
Michael York on 03/03/2015

Customer Service: 4.0 Buying Process: 4.0 Quality Of Repair: 4.0 Overall Facilities: 4.0

The salesman was very professional and made me feal very comfortable about buying a car felt I got a great vehicle at a great price would deff buy from him again


Great car-buying experience

5
Tami H on 03/03/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

We just purchased a 2014 certified pre-owned Ford Edge from AutoNation Ford Bradenton and couldn't be happier! We did quite a bit of research and shopping around before deciding on this car. It's beautiful, in excellent condition, and we purchased it for a great price. Thank you to our salesman, Dion Layton, for making the whole process quick, easy, and enjoyable.


Great Experience

5
BD on 02/25/2015

Buying Process: 5.0 Overall Facilities: 5.0

Tim B. the sales rep and the GM were great. Made the buying experience pleasant and easy. I would definitely buy from them again if I purchase a Ford.


friendly, efficient, and good lounge facilities

5
CAP on 02/21/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Also re-installed a footwell panel that I had tried to do several times. At the time it was extremely cold so the extra effort was greatly appreciated.


Excellent service

4
carlnudi on 02/18/2015

Customer Service: 4.0 Buying Process: 4.0 Overall Facilities: 4.0

I purchased a previously owned 2014 Ford Focus at AutoNation Ford in Bradenton and had the most dedicated and courteous salesman, Dion Layton.First he worked hard to find me a new 2015 to fit within my budget of $200/month, but when there were none to be had, he suggested the 2014 CPO.I love it and with the remaining warranty and addition 12,000 miles, I feel I've got a good deal.


2005 Thunderbird Convertible 50th Anniversary

5
Donna Ellinwood on 02/05/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Was a good experience. They communicated during the whole process...called warranty company, explained what was or was not covered, the cost of repairs and made us aware of things that needed attention.


Very good service

5
Shirley Waldron on 02/03/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Treated very well and good service. Would return for needed service again.


2015 Ford Explorer Auto Nation Ford Bradenton

5
Barry Gerig on 02/01/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Please remove poor evaluation. It was an error on the Stars rating. All should have been 5 stars.


New 2015 Ford Explorer

5
Barry Gerig on 01/30/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Dave Hannon and the sales staff were great. Last rating I made a mistake and rated 1 star when all should have been 5 star. We were treated like all dealerships should treat people. Did not start looking at Ford but are sure glad we did.


The best I have experienced in the US or in the UK

5
Brian from England on 01/22/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

From the the moment I walked into the dealership, I was greeted by friendly staff, in a welcoming environment. It just got better. There was product knowledge ; genuine courtesy; deal making efficiency ; and professional integrity, all combined with interpersonal humour. The car I wanted was in stock, so the sale was concluded. Could not have been better, particularly after having had the very opposite experience elsewhere , earlier that day. I thoroughly recommend Autonation Ford.


Great pre-owned car experience

5
A. Abney on 01/21/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I found the car I was looking for (Infiniti G35 sedan) at this dealership. It had just been taken in as a trade and had not been cleaned or serviced. The salesperson took me to see it anyway and then called when it was ready to be test driven. Very helpful, friendly and fair in their price.


Ford escape purchase

5
Robert Weinmeier on 01/09/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Nice facility. Sales person "Rolando" was very Friendly ,knowledgeableand efficient.


Great fast service

5
Marc on 01/06/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I came by on Saturday pm for a a/c problem, they took a look and repaired it Monday as said. Price was the same as the estimate. They also cleaned the exterior of my Explorer :) Thanks Alan!


AutoNation Ford

5
Frederick Guth on 01/02/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Went in to have low tire pressure alarm reset. Ended up buying a new Explorer. Mike B. made the experience enjoyable. He worked hard to meet all my demands.


new 4 eco boost Mustang

5
barry clauser on 01/02/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Ron and the finance guy were the best in many years of new car purchases.I only had positive experiences


Positive Purchase Experience

5
Ken on 12/31/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Purchased 2014 F-150. Sales staff (Dion & Austin) were very helpful, but not pushy. We were able to negotiate the majority of the pricing via emaila nd phone calls, so the time at the dealership for the actual purchase was an efficient and pleasant experience.


New car purchase

5
Teresa collins on 12/25/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I recently purchased a Ford escape from AutoWay Ford Bradenton and couldn't have been more pleased with everyone. This was the best experience I have ever had when purchasing a new vehicle and I would not hesitate to purchase from the dealership. Baron Buck was a awesome sales person and was very knowledgable.


Mr and Mrs. Bast

5
Kathryn Bast on 12/24/2014

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

We were kept informed and everyone was very kind and pleasant. Repair was well done.


Steve Morris

5
Steve Morris on 12/21/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Buying a new vehicle can be a challenge but your company made it easy. I was very pleased with the facility and all the smiling faces. Special kudos to my sales person. She assisted me in every possible way without being pushy.At 71 years old I may not buy another vehicle but if I do my very first choice wouldfrom your companySteve Morris


customer satisfaction

4
Bruce Sherwood on 12/19/2014

Customer Service: 4.0 Buying Process: 5.0 Overall Facilities: 3.0

John was very helpful, we had a good experience. My dad even bought a car that day.


Customer Service Par Excellence!!

5
Lloyd Burkley on 12/18/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I bought a used Mercedes at AutoNation Bradenton. Jeanette Billings and Rory Verner were great. They had the car I wanted and gave me a very good deal. The financing was a breeze. I would definitely deal with them in the future.


Repeat Customer

5
Local Customer on 12/07/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

We thoroughly enjoy our 2014 Ford Fusion and the quality of customer service we received in buying it from Auto Nation Ford we returned to buy a 2014 Focus . Ford has taken their product lines to the next level .


new car owner

5
Kathy on 12/05/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I was treated kindly by everyone I met and my sales person Tim Betts got me an great great,, great deal.;. I was very pleased.


overall

5
Chuck and Liz on 12/04/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

First of all David Hannon was perhaps the best Car salesperson we ever worked with, and we have bought a lot of cars in our lifetime. He was courteous, knowledgeable, patient with our questions. He always responded readily to our calls and emails. We never felt pressured, but he always followed up without being pushy. The entire staff made us feel that they appreciated our business. The facility was comfortable, user friendly. from the entrance to rest room facilities to the availability of personnel. Even the coffee and cookies were great!!!


Great car, great experience, great dealership

5
Doug and Sue Faircloth on 12/02/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

In all our years of buying new cars, our experience with AutoNation Ford was by far the very best ever! The sales person was pleasant, professional and knowledgeable - and not the least pushy. The management and all associates were such a pleasure to work with, and we came away with a great automobile. We will definitely refer our friends to this fine dealership. We look forward to driving our Ford Escape on our next "escape." Our thanks to a fine company.


Couldn't be happier

5
Builttough98 on 11/19/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

After speaking to salesman Tim Betts over the phone and coming to an agreement, I booked a flight from NY to Florida to make my purchase. When my wife & I arrived at the airport, Tim picked us up and we went to the dealership to see the car in person and finalize the deal. The car was exactly as described and the paperwork was a breeze. VERY satisfied customer! Well done to Tim and the entire staff.


2014 Ford EDGE Purchase at Autoway Ford-Bradenton

5
Ralphradio on 11/19/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Bought the car on Monday, 11/17. Tim Betts was extremely helpful, patient, and knowledgeable in guiding us through the purchase of the car. There was no pressure to purchase any "add-ons", either from Tim or from Rory the finance guy. I would certainly consider buying another vehicle from them at some time in the future.


Good buying experience

5
Charlie on 11/19/2014

Customer Service: 5.0 Buying Process: 5.0

Bought a new 2014 Fiesta October 31. Staff were exceptionally friendly and helpful, took the time and trouble to review and evaluate our situation, and went out of their way to ensure we had a good experience getting into the new car. Follow-up by the staff has been courteous and friendly. Would recommend to all.


Great experence Buying a New Escape

5
Millard and Joan Flint on 11/15/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

We had a great experience buying our first new car since 1995 with Nation Ford of Bradenton. Our salesman Craig was Great in every way and we loved the way he followed up with 4 personal calls to make sure we were happy with everything.


Knowledgable and friendly staff

4.3
Trishjjax on 11/12/2014

Customer Service: 4.0 Buying Process: 4.0 Overall Facilities: 5.0

The process of buying a car was very easy and no pressure. My sales person Alaina, was very personable and knowledgable. I got the vehicle I wanted at the price I was happy with. If I ever find myself in the market for a vehicle again, I would not hesitate to go back to AutoNation Ford.


the first car in USA

4
Ali on 11/05/2014

Customer Service: 3.0 Buying Process: 4.0 Overall Facilities: 5.0

This was the first time I've bought a used car and the first time I bought a car in foreign (for me) country. Baron was very helpful and I gained confidence to him. The overall experience was good. There was a little troubles with repairing some parts (not necessary for function), so Baron tried to solve the problem very hard. We are in the process, so I hope everything will be OK.


Great company too deal with at Auto Nation Ford in

5
Joe Raley on 11/05/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

From the time that I made my internet selection to the closing was 3 hours. I'm in sales and every minute counts. I would recommend this company to anyone that is looking for Quality at a great price. My one concern is they to make sure all customers completely understand and how to work the synch process.also your system has a problem on ratings. It would not let me select all 5 stars on overall ratings. Keeps going back to 3 stars .


New Car Purchase

5
Eric P on 11/03/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Bought a 2015 Explorer, great experience. I spoke with Baron Buck (Salesman) and told him what I wanted and he found the exact match. Great experience and a great display of top rated customer service. Great customer service has continued after purchase


One of the better Ford dealerships

0
Scott on 10/31/2014

I have bought 5 trucks from AutoNation Bradenton. Always a great experience.


Best car buying experience I have ever had.

5
Tim on 10/30/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Everything about this dealership is top notch from the top down.


New way to buy a car

5
Mike and Pat S on 10/29/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Great service from Dave Hannon. My wife and I went to look and not buy a 2015 Mustang and left with one anyway. Dave was absolutely great to work with and answered any and all questions. Felt comfortable with him from the start. I usually become defensive when working with car salesman and this never happened, and I've been buying cars for 54 years. Everyone at AutoNation Ford went out of their way to make sure we were happy!


Sharon from palmetto fl

5
Sharon on 10/13/2014

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I have a 2011 Ford Fiesta that I get serviced at AutoNation Ford Bradenton...the whole staff, from the greeter, the serviceman, the cashier, and the other employees passing thru the lobby, treat you like family...they are friendly and are observant of your visit....they offer a snack bar section while you wait....the service advisor Thomas Somers, is very friendly, very informative, and very caring....I appreciate the service I have received thus far...


AutoNation Ford Bradenton

5
Kelli O on 10/07/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I have not bought a car in 10 1/2 years and was very concerned about making a new purchase, however John Nicholson and Troy put my mind at ease. John Nicholson "salesperson" really listened to what I wanted and my needs. I would recommend him to anyone. He's not you typical sales person, he is very honest and truly cares. He also make sure you know that after the purchase he is there for you. I thought at first yeah right, however he called two days later to check on me and the vehicle. It was such an easy process and I would recommended anyone buy from AutoNation FORD in Bradenton and see John Nicholson you will not regret it! Kelli O


Great Service

5
Rick on 10/06/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Excellent Sales Person = Michael Bolton, Was able to purchase a new truck at a price I thought was fair.


Great Warranty Service

5
Tom on 10/01/2014

Customer Service: 5.0 Overall Facilities: 5.0

We just moved to Florida from Wisconsin and needed to find a service location for our 2014 Ford Escape. We took our vehicle to AutoNation-Bradenton for our 15K oil change. While we initially thought it was taking a little long, we were later surprised to see the detail and quality of service. It was much more in depth than we had at our original Ford dealer. The facilities and staff were awesome.


AutoNation Ford Bradenton

5
Mike C on 09/24/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

This was by far our best new car buying experience in over 40 years. The entire staff at AutoNation Ford Bradenton were beyond courteous and helpful, no pressure, no games. When calling the dealership with questions or concerns, the sales, service and management staff follows up immediately. We could not ask for better service.


great service

5
LM on 09/17/2014

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

kept me updated on status, very friendly and helpful staff


Absolute best service

5
Ron smith on 09/14/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Absolute excellent service..every question answered,every need met by a professional and friendly team. I hate overbearing sales agents that make you feel it's all about there commission.Auto-nation ford sales team,with John Nicholson,you get a down to earth person that you can call friend.never over bearing.patient and friendly from the first step to the last.And even beyond,He has called a month later just to ensure that we are still happy.That's what I call a REAL CAR COMPANY! My Grandfather drove a ford all his life.And he told me that Ford is the best.Well,he was right. If it was good enough for my Grampa,it's good enough for me. Thanks Ford,you really have an excellent dealer at AUTO NATION FORD Your Friend Ron


Auto Nation

5
Mike in Venice on 09/11/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

We had one of the most pleasant experiences at the dealership . Everyone was so helpful from the sales person Rolando to the sales manage and the finance peson. . No one put any pressure on us to buy a car. They just wanted to know how they could help.


Great Service!

5
JennR on 09/10/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I worked with Tim Betts over several weeks through phone conversations. Being a stay at home mom of 2 little boys didn't afford me the opportunity to go to dealership and "shop around." Tim made it so easy. I would call him or email him and he immediately took care of me. He even let my husband pick up cars to bring home so that I could test drive. When I finally decided on which vehicle I wanted, he drove it to my house and sat in the vehicle explaining all the features to me and then left it with us over the weekend so I could be sure it was what I wanted. When we decided it was the right fit for is, my husband went and signed all the paperwork during his lunch break on Monday. Thanks to Tim for being amazing!


Stay away if you are buying used!!! They do not inspect cars

1
tara.a.giles on 09/05/2014

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Pricing: 1.0 Overall Experience: 1.0

What a nightmare. In my test drive, I noticed the steering wheel didnt feel right. My Salesman said the car had no issues, and they give a 51 point inpsection. I purchased car, noticed something was terribly wrong with steering. Bottom line, after pulling teeth, and car being at shop twice, its not fixed. I had to bring it to another garage. The way I was treated was terrible, no one could give me a price. I was told "Cost" Then I was told "Half of Cost" then I was given another figure, what does that mean? They obviously were not looking at an honest "hard number" of what their cost was!!!! And my car still isn't fixed! I've left messages, no one ever calls me back!!!They ONLY called back because I had to put a stop payment on my check! I refuse to pay for something thats not fixed. Mr. Niles tone on the phone with me was that at $650.00 and a free tire (because I complained, otherwise they were going to charge me for it) WAS A DEAL!! Wow! what a deal! I asked a direct question on the phone with him this morning, and never got an asnwer. That is why I am writing this review- to warn people. If I can stop one person from doing business with these snake oil salesman-- I've done my job- My salesman never once contacted me or did anything for me.


Great Car Buying Experience

5
Pam Courtney on 09/04/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I purchased this car from Scott Briggs at AutoNation in Bradenton. Best sales experience I have ever had in all my years buying. They brought me the car to see due to my schedule and made me a deal I could not pass up. The long tedious portion you normally have with the finance manager was about 15 min from start to finish. I could not be happier except when I see my dashboard showing me I am getting 109 MPG!!!!


Great place

5
Gayle Ramirez on 08/22/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Our sales person was Scott McGrath. We was wonderful! he did his best to find exactly what we wanted in our price range.My husband and I went to look at a car I'd seen a few days before,when we got their Mr McGrath told us they had also gotten in a mountaineer he thought we might like. He was right! We loved it! We decided to sleep on it before making suck a large purchase,which was our mistake,because by the next afternoon the Mountaineer had been sold! We ended up finding a car elsewhere as there was not any used cars at that point,with the mileage and cost we needed, I would go back to this dealer though,they were very honest and up front. Mr McGrath let me know of any cars that came in he thought we might like,before we ended up finding a car elsewhere. I would highly recommend this dealer and Scott McGrath if you can get him for your sales man!


Can't Live Up to Their Word

1
Longitude on 08/03/2014

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Pricing: 1.0 Overall Experience: 1.0

This dealer's sales 'managers' (Brown and Coplon) can not keep their word. Remarkably, a new truck which was 'a week away' when the deal was cut couldn't be produced when it came time to do paperwork. They apparently have no problem telling a customer whatever is necessary to get you 1) into the store or 2) to get your 'yes' but can't seem to do sufficient homework to know if they can actually deliver on their promise. A truly disappointing waste of time. Forget the hype and steer clear.


Car Purchase

5
John M. on 07/29/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Just a short note thanking Rolando Cabreva for assisting me in my purchase of a newer 2013 Ford Taurus. Everything was very professional went as smooth as silk. Great Dealership !!!!!!!!!! P.S. Also Thanks To Scott, Jeff & Rory.


A Great Overall Experience

5
Mike on 07/29/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

This was the first time I've bought a used car in quite some time and the overall experience was great. I had an easy and smooth experience and everyone there was very friendly and helped me get out of there with the car I wanted.


great experience buying a new truck

5
Bill Wilson on 07/29/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Salesman very helpful, explained all about truck, set phones up, called latter to check if he could help in any way.Thanks


Easy to work with--smooth process

5
Rhonda on 07/25/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Mike Bolton was great to work with--all those involved were a good team and worked to get the deal done. We enjoyed this buying experience more than any other. We will recommend them to our friends and family.


2014 Fusion

5
JJ on 07/07/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Zack and Dru did a great job working with me. Financing was quick and easy.


Great deals, great personal.

5
Tantealineusa on 07/01/2014

Buying Process: 5.0 Overall Facilities: 5.0

I had spent 3 days online with dealers all over the state, and when I contacted Autonation,the salesman Tim said, "come on in, I can get you anything in the state from any other dealer no charge if we don't have what you want!" We'll go in I did. Whooped over their stock and picked out a couple possibles, looked statewide with him to see availability and prices. Autonation had the best prices statewide! I was purchasing a surprise gift, so Tim brought my two maybes up front side by side for the owner to pick from. "Awesome Deal, Great salesman, would recommend them to anyone.


A wonderful sales experience

5
Evelyn Oyola on 06/27/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Rolando Cabrera was a very professional, thorough, patient, and helpful salesman. Jeff Copplon and Troy Chambers, Sales Managers were absolutely wonderful as well as helpful and knowledgeable. Troy Brown, General Manager was so pleasant. Rory, Finance Manager was amazing, very thorough, knowledgeable and so understanding. What an amazing team!


Great Buying Experience!

5
The Richards on 06/18/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Just purchased a 2014 F150 FX2. Our sales representative, John Nicholson found the exact truck we wanted and walked us through all of the features. We were 100% satisfied with our trade in price, our new truck price and the way we were treated by all of the friendly staff. I would highly recommend AutoNation Ford to anyone looking for a fair deal to purchase a truck or car.


Awesome buying experience!

5
Diane Bolone on 05/27/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Just purchased a 2014 ford focus from Michael Bolton at Autonation Ford in Bradenton FL . We had the best new car buying experience ever ! We love the car , got a great deal and highly recommend Michael and Dru Pettifer to you for your next new vehicle purchase :)


Great experience!

5
Bruce L on 05/14/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This was the first time buying a vehicle that I didn't have anxiety. Shawn's "no pressure let's find what you want" approach was so refreshing. I immediately felt comfortable. From the first contact online with Tim Betts to the final close of the deal my whole experience was truly top notch. And what a nice touch to have the sales manager Troy present me with the car cleaning kit as a thank you gift...really classy move guys! Thanks Bruce


great experiance

5
Edmar on 05/01/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Went in to auto nation and worked with Blake Younce and managers Jason Clayton and Jeff Coplon. All worked hard for me and did a great job. My new Mustang was delived to me at my place of employement.. a very happy Mustang GT owner.


Mike was a great salesman. He greeted me with a smile...

5
cdrp10489 on 02/15/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Mike was a great salesman. He greeted me with a smile and really attended to my needs. After a couple days of crunching some numbers he was able to get me into a very nice car for a very nice price. Mike explained the breakdown of prices for me and was very excited for me to sign the papers. Everyone worked really great as a team in helping me to get into this vehicle. I would highly recommend this dealership.


GREAT SERVICE, VERY EFFICIENT AND HONORABLE

5
LENNY D on 01/31/2014

Customer Service: 5.0 Buying Process: 5.0

PURCHASED A 2011 MUSTANG SHELBY. TIM BETTS WAS THE SALES PERSON WHO MADE IT HAPPEN. PROBABLY THE EASIEST AND MOST EFFICIENT "CAR GUY" IVE EVER DEALT WITH. VERY HONORABLE AND NO GAMES.


We purchased a new Ford Explorer last week from...

5
Sallysdadfdg on 01/29/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We purchased a new Ford Explorer last week from AutoNation Ford in Bradenton after dealing with another local Ford Agency and not having a good experience over there. AutoNation gave me the best price without any game playing. Everyone at this dealership was wonderful to deal with especially my sales person Mike Nichols. It was a very pleasant car buying experience. I am very impressed with this agency and HIGHLY RECOMMEND AutoNation Ford in Bradenton.The Sally


Mr. Ward was extremely helpful and catered to our every...

5
Howie10368 on 12/31/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Mr. Ward was extremely helpful and catered to our every need and concern. Our problem was repaired quickly and efficiently. We appreciate his help. The nail in our tire was removed and we were assured it posed no problem. Howard Harris


$57,340

Mileage: 5

Color: Other

Transmission: Automatic

Body Style: Pickup

City: Bradenton, FL

Engine Type: 2.7L V6 24V PDI DOHC Twin Turbo

$40,145

Mileage: 5

Color: Other

Transmission: Automatic

Body Style: SUV

City: Bradenton, FL

Engine Type: 2.3L I4 16V GDI DOHC Turbo

$57,340

Mileage: 5

Color: Other

Transmission: Automatic

Body Style: Pickup

City: Bradenton, FL

Engine Type: 2.7L V6 24V PDI DOHC Twin Turbo

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