Out or town break down
We are from Pennsylvania traveling from Miami to Tampa (with a 1 year old) and our Chevy Traverse just stopped acceleratin due to a fuel pump failure. I looked up the nearest chevy dealership and found Auto Nation Chevrolet. They were amazing from start to finish. The manager Rick and the service consultant Richard Hoffman got us in and out in working order as fast as it would take to do an oil change. Thank you.
Amazing Customers Service
Me and my fiance came into this Chevy Autonation pembroke pines not expecting to leave with a brand new car. But what can I say, everyone was great. From the minute we stepped in the door we were greeted and treated like family. Bassam our Sales Associate was very informative and had excellent knowledge of Chevy Vehicle, safety Stats, and MPG, because of his knowledge and expertise we choose the 2016 Chevy Equinox for our family SUV. Everyone say signing the Financing papers is the worse and most confusing part. Well Sam the Financing Manager made it the most smooth experience. He explained all my coverage, my monthly payment, interest, and even let me know that when my vehicle hits 1,000 miles to bring it in for a routine check up. everyone from the GM to the car wash guy did a great job. Customer service in this place is off the charts good. thank you all from my family to yours.
Mr. Juan rivera
Guy Evans has been my service writer the last 2 times. He is the best. The rental they gave me from enterprise was too small and he went the extra mile to make sure they got us into a bigger car right away. You can tell he cares... I will see Guy for all my service needs
Excellent Experience!
What a great experience! The salesman that I dealt with was extremely knowledgeable and made the process enjoyable (Joe Carrara). They had a large selection of vehicles to choose from and everyone was very polite and courteous. I had already been to 2 other dealerships prior to this one and found the sales people to be overly aggressive, lacking basic product knowledge and more interested in my credit score than my needs. If you are looking for a new car I would highly recommend Auto Nation Chevrolet, Pembroke Pines and Joe the Salesman!
worst service department ever
They are very unprofessional, I took my car for an oil change, I got to the dealership at 4:40 pm with an appointment for that time, no one wanted to take care of me...when one service advisor finally took my car he found out that my appointment was with Mike Berzon, he redirected me to this person desk and he started complaining because he was about to leave, he mistreated his coworker in front of me....not even the manager (who knew what happened) came to me to find out was going on or to apologize...
the worst customer service in use cars
I went to buy a truck salesman show me service report everything look good.i trusted the salesman sow I went with the deal the next day I open the hood of the truck dirty full of oil.sow went back and talk to the sale manager he told me just because a oil leak no don't want the truck .that just got me mad .sow I return the vehicle from nice they to bad customer service .i said I don't want the truck . They still have our tittle for our trade no one have the curtesy to call me back .people they lie about car inspection don't buy a lemon.
Great, fast, professional, reliable service.
It was incredible fast and so friendly; Chayanne was so professional, polite, and he treated me as his personal friend. Great Experience.
Very clean facilities, nice and welcoming staff
They were patient with me each time I went back with a question. My sales professional, Emil Pozo was honest and helpful. The finance manager worked hard to get me a good rate.
great service
they treat me very good!!i felt that they where very professional!
Everything overall services
Great service overall any Chevrolet Dealership in Dade and Broward Counties.
great service
as always, the service in every dept is impeciable.
Great Service and professional sales force
I visited other dealership before going to Chevrolet Pembroke pines. The sales force was very knowledgeable on the vehicle I wanted, and also I got a great deal. I will be returning to Auto Nattion for another vehicle, shortly!
Excellent Customer Service!
Autonation Chevrolet of Pines has been my dealer since i bought my Chevy Volt 2012. The service department has always been not only EXCELLENT but very fast, every time I have been for service works. Thank you Autonation Chevrolet!
Great service
very good service ,clean facility, very helpful salesman, friendly enployees,
Usually great service
I normally have an outstanding experience at your dealership for both sales and service. However, this latest service appointment was less than efficient. I had an appointment and yet my oil change was not started until 2 hours after I had arrived. Coupled with a minor warranty repair, this caused me to spend 5 hours at the dealership, when it should have been no more than 2 - 3.
Professional and expeditious service
Mr. David Tuttle, my service advisor, handled my auto service in a professional and expeditious manner. He is and has been a pleasure to deal with.
Sergio and Harold Chevy Pines
great experience and sales person Sergio and Harold where great
Great salesman angel nieves
I had amazing experience angel Nieves was an amazing salesman . Very professional, not pushy , not demanding and thinking about the customers need. We bought two cars that weekend and we don't regret it. I will refer more people to angel Nieves . Very happy
Great salesman
I have bought millions of cars I. Lots of dealer and I just went to accompany someone to buy a Camaro. Our salesman Angel Nieves was amazing not pushing , funny, not demanding, always attending to our needs not his and just a great person . My daughter ended buying her husbands Camaro as a surprise for there anniversary which by the way the surprise came out amazing and Angel helped us make that happen. The next day I went and bought a new car for my son I couldn't loose this opportunity of having this great salesman helping us. He was absolutely amazing . Thank you
mark williams
Great experience. We replaced our 10 year old, one owner Suburban with a new Suburban.Our sales professional, Alan was a pleasure!!
Great Service
I visit my new adviser George and He did a great job.I am very pleased with Him.They cleared the recall issue and 2 days later they took my car towed inspected . I have warranty and I am amazed of your work. Thank you so much.See you soon.
Review
My service advisor Anthony Perez is awesome, always pleasent explains service needed in a way that I can understand.
Love the service provided by my sales person.
The sales person was very helpful and was able to honor our decision>
Great place
Scott Leonard was efficient fast and super cool! Fast is the key!!!
Great service, clean facility, great staff.
The service adviser was cortious and informative. Took his time to explain, that our vehicle was also going to have a safety inspection. Nothing else was needed to be done. The vehicle was done with in the time he told us. I would highly recommend Anthony and the Auto Nation Service Dept. (Chevy) of Pembroke Pines Florida. By the way I have 2 other Chevy dealers that are close to my residents, but because of the service I rather travel the extra 30 minutes to get to this particular facility.
buyer
I highly recommend Angel NIeves he was a great salesman. professional, not pushy and allowing us to make our decision but there by our side explaining everything. I have been to dealers in the past and I have bought cars in the past and this salesman was different he really was amazing thank you so much
great services
Very well nice and very friendly and clean it would come back and again
Great customer care and service.
I have had some problems with this dealership in the past, but this time they went above and beyond to provide me with the best service possible. I will definitely go back there for maintenance and services. George and Neketa, thank you guys so very much for the support and all the help you have provided, outstanding job !
Great service
Very friendly and helpful sales staff. Great service. Will return again
Great experience
Awesome service and the sales person did an excellent job
Very satisfied with the service technician!
Excellent service! I recommend the expertise and customer attention..
2016 Chevy Traverse
I had a great experience with the sales team and finance department. I am totally satisfied with my Chevy Traverse and would recommend it to anyone in search of a nice sized family vehicle with the latest technology.
Great service
My experience at Chevrolet AutoNation was excellent in every field: controls and packages of the car, financial, on star every thing was explained perfect and the attention was exclent to
Amazing experience... STANS THE MAN!!!
I purchase my first car yesterday!!! I was shopping for a used car and walked out with a new 2015 Chrysler 200... My experience surpassed anything I could imagine. All the staff were super nice and at this location they had a children corner(which mad my time there peaceful lol) my sales associate was Stan Morton and he truly is everything you could want/need in a salesman. Very honest and hard working to meet your needs and wants in purchasing a vehicle. If your looking for a vehicle used or new STANS THE MAN you need to see. I also seen Deante Powell to handle all my financial paperwork and he's amazing. These two men made everything run smooth and kept a smile on my face the entire stay. Thank you both very much as well as the staff at the pines location.
Great Service
Scott was great.................................................................................................................................
Matt , the service manager was great
Matt the service manager was great, he kept me informed everyday of the progress and the problems, but he had no control on some of the delays overall he was great I will go back to him Thanks
Perfect! Helpful! Friendly! Happy!
The selection at Pembrook Pines AutoNation Chevrolet was incredible! They had the exact car I was looking for. The staff was very nice and easy to talk to. They helped me make the right decision and helped get me the best trade in value for my previous Chevrolet. I love American made Chevrolet vehicles and I will stick with them forever.
Excellent customer service. Positive experience.
The help I recieved when deciding which vehicle was best for me was great. After finding what I wanted they made the buying process easy and were very accommodating with my needs. I am very happy with my new Chevy Trax purchase!
Excellent service. Love the waiting lounge
Very good service and every employees I came in contact with was very professional.
Clean waiting room, but paper towels in restroom
Service was great staff was ok to but I was disappointed when I was told you guys had ran out of the pink breast cancer tag frame as l had promised that was going give it my daughter
Great Service and Salesman
Excellent salesperson. Really knew what they were doing.
Great service, clean facility!
Not too much to say; took my 2015 Silverado in for service and everything was went well as usual. The service rep was friendly and helpful and took good care of me. I have never had a bad experience with this dealership.
Great service
Was very friendly and smooth experience much better than other dealers
survey
If you advertise that you are open on Sunday for repairs, you should have mechanics on duty that can do more than change oil and batteries.
good service
Service consultant was sufficiently thorough in dealing with my pressing issues. Multi - point inspection was not performed due to lack of time i guess. but the service was good and i am very thankful for the service given to me. the service department has won my business.
silverado 2015
salesmen Alan and Bassam are excellent; we have purchased many vehicles from them and they have given fair deals. Chevy's quality High standards, High safety ratings a bit higher priced than others but worth it from how the Silverado and suburban work for our Business and Family. They stand behind their product.
Wonderful service
Great. Professional, on point.keep up the good work
Autonation
Staff did a great job of helping me to get the vehical of my dreams and save me money
Great buying experience.
Fast and easy negotiation.Told my Sales Pro. Bassam M. Tarabulsi, what vehicle I wanted and what I wanted to pay.In few minutes he came back and made the deal happen.
Superior Customer Service Experience
Superior customer service, will definitively recommend Auto Nation to friends and relatives.
buying a car
It was a great experience, the staff is very helpful, especially Angel Nieves.
Good buying experience with reasonable staff
Jerry Wichern was very responsive to my initial inquiry and took the time to listen to my buying needs and work on my behalf with his sales management team
A great dealership
I had a very good experience at the dealership. My salesman explained every thing in detail. Virginia Stewart
Great Service
Arthur made me feel at ease and comfortable. I will always recommend this place
Great Dealership, Personnel
I HATE going to car dealerships....truly. But, I have to admit this experience was completely different. I worked with Justin Norwood from beginning to end to purchase a new Equinox and he was GREAT! He didn't pressure me at all, but instead gave me the information I asked for, let me digest it and backed off until I was the one who made the final decision. Not to mention, he's a breath of fresh air in terms of his manners and persona. I would definitely recommend this dealership and Justin to others.
Friendly and helpful
We had a wonderful experience with AutoNation with the help of Day & Mark. They bent over backwards t oassist us with our trade and the speed of getting resolution to small issues. The GM Giff was also very helpful even though we did not meet him in person.
good choices
Well informed salesman. Took time with us. There i so much to learn with the new options on the cars.
Great service
Angel provided an amazing service. We were really impressed with his hospitality and ability to thoroughly explain everything. Before getting to Chevy we were at Toyota and their service did not match the quality we received at Chevy. He found the right car for us and we are very satisfied with our purchase.
Great Experiance
Everyone was polite and very professional, starting with Aldo from internet sales, who was my first contact on finding me the truck I wanted. He then referred Justin Norwood the salesman who new the truck inside and out and did an Outstanding!! Job (really). Also Jose Gonzalez the sales manager helped me in making the decision to buy the truck. Finally the Financing (don't like this part) but James Everett did a great job helping us with the financing and warranties for real, he did everything we asked for and more!! We are very excited to be part of the Auto Nation Family, It was a pleasure dealing with everyone!!
Satisfied Customer
My overall experience was very good. I factory ordered a vehicle which was manufactured out of country. Upon ordering the vehicle, I was treated very well, and was offered a very fair price. Everyone along the process, from order through delivery was professional an well-trained. The only area that I was less than perfectly satisfied was in the communication of status reporting - from order through delivery. Apparently, AutoNation does not have a specific communication protocol for factory ordered vehicles (at least for out of country orders), which I recommend you implement to increase the overall customer experience for future purchasers of factory order vehicles.
Great Service!
The atmosphere was calm, the service was fast and efficient and the staff was very personable. Thanks for a great experience.
Friendly Service
Very Helpful staff. I was very impressed. they provided a rental car and kept me up to date on the status of repairs
Pembroke Pines Chevy
Fast and Courteous. No appointment necessary. Waiting area very nice with WiFi.
Professional personnel
So far all my appointments for service have been executed in a timely and professional manner with friendly service.
Vehicle service
I have a great respect for the service department and personnel. My vehicle handles and runs like a new car today. In a word, "Superior", service Autonation in Pembroke Pines stands alone!
Gear shift
The worker me there are extremely respectable! They was willing to work with me when I told them that I had to leave town earlier then expected, so the pushed my car ahead so I can get everything fix so o can leave town.
Great service and friendly staff.
Great experience! I was welcomed with a smile. Everything that needed to be done to my SUV was explained to me.
Service customer
First time there as just moved from CT. Very impressed with level of service, attention to detail, knowledge and friendliness of service consultant. Look forward to a long relationship.
Prompt service, friendly staff
Great service as usual. Scott Leonard is always extremely helpful and punctual.
Truck
Everyone was extremely helpful and accommodating. I appreciated how they all worked hard to make the sale possible. Thank you!
Great experience
I encountered a very friendly and professional staff and everyone was very helpful to me specially Sergio. It was a very pleasant and smooth process.
My Trip to Autonation Garage
Our service representative person was very professional and very polite to answer ALL of my questions and he made my trip to autonation very enjoyable... I really appreciate his help.
Fantastic Sale Processing.
Well, you just have one of the best and effective Team, I've ever had for a car purchase. I need to mention few names as:Matt Yonko, my salesman for the past of 7 years already, always satisfied , always came back. This year I wanted to change, and switch for an other Brand Name car, and guess what, I'm driving my third Chevrolet Traverse.Jose "JJ" Gonzales: a smooth negotiation , never said "no" this guy, amazing costumer service satisfaction ,and Finally Sam Khoury, who's honestly, the Cherry on the Cake from your location. A 100% Satisfaction for the lease financing part. No one mistake, every smooth and professional, as I am myself on financing and banking business now, Sam has a professional attitude I have never had.I just want to add BRAVO.......see you in 3 years.....hopefully you give will have an other model, so I will not drive again a TRAVERSE. Just Thank You Chevrolet Pembroke Pine Team.
Will Recommend AutoNation Chevrolet of Pembroke
Service was methodical, given much time to diagnosing and correcting this customers concerns. I observed the clean, new look of the customer waiting lounge, the parts dept., and cashier check out counter. Looks very nice! I experienced immediate attention by the porters with a friendly greeting, and helpfulness. The service writer, Richard Hoffman was very thorough and got my vehicle written up and into service in a timely manner [I came without appointment]. Overall, I am satisfied with the services I received on my vehicle July 30, 2015. [10]
Service on my 2014 Equinox
Great job as usual! Customer Service, just a good Experience.
great services
Good and satisfaction is best dealer of miami and florida in my opinion
Chevrolet Traverse
The advisor provided an outstanding service, but the sad part was the mechanic that replaced the passenger mirror for another one without paint it, instead of just replace the glass. When noticed it I took it back and the service advisor was very sorry for that and took care of the issue very quickly.
I want to thank my service advisor Anthony
My service advisor Anthony is amazing I wouldn't use anybody else
Great service
Great service. Excellent experience everyone made the process very fast and easy
great service and staff
I had an excellent experience, your staff was very helpful in helping find the right vehicle for my budget, will definitely recommend family and friends.
Self Employed - property preservation services
My salesman was awesome! Extremely helpful and went ABOVE and BEYOND to get the vehicle I needed and wanted. Taking his own time after hours to contact me on ones that hit his floor. When there were minor fixes and we were miss informed on the time the truck would be available due to a part they waiting to be shipped(understood) I was lent a loaner to get to and from work. I traveled from WPB to get the truck of my choice. Besides the finance dept not taking a min to do some searching on better rates initially and ALL expectations were met. Thank you to everyone at Auto Nation and Chevy who played a role in this sale. Thus far, I'm a happy satisfied customer!!
Great place, no problems
I haven't bought a car for over twenty years that wasn't bought at Chevy or Nissan in that plaza. I think that says it all, not to mention I have all my service done there. Top flight dealership.
Great Service!
Scott noticed an issue with my vehicle that I was not even aware of when I came in for a routine oil check. He went out of his way to help me and correct the issue.
AutoNation Chevrolet experience
Staff was really friendly and had the time to listen/understand the customer (me). I travel more than an hour but my drive was worth it. I appreciate them talking/understanding me. They did not make me feel that I was obligated to purchase any vehicle at any time during my visit. My sales person was excellent. I would definitely recommend AutoNation Chevrolet to family and friends.
Great services
Great customer service, variety of cars to choose.
Great services
I bought the Chevrolet Equinox my experience was Excellent, all the agents were specifics and patients. In addition , regarding to financial was comfortable and special, Thank you.
superb treatment by all employees...
David Tuttle actually came up to me and welcomed me by name on my appointment day. A lady employee-name unknown-told me the coffee would be ready within a few moments and actually poured my fist cup for me;WOW! The tech who performed the recall service brought the vehicle up to the dive and actually explained the service repair performed. This is my seventh vehicle purchased from your facility and will not be the last.
Great service
I was ver satisfied with my experience at the dealership. Everyone was very helpful and did their best to help us to get the best deal on the vehicle I wanted.
Excellent Service
As always, the assistance I received from Mat was excellent. He is very responsive and professional. My next Z06 is on order and will continue to service my Corvette there.
Top to bottom, excellent
I had a great experience, they worked with me and provided fast friendly service, they provided complimentary rides to and from the dealership when I needed it, everytime I go there I leave extremely satisfied, I highly recommend them, even theit shuttle driver was very friendly and got me home and to the dealership in a timely manner, every staff member was professional and courteous, thanks again, and look forward to future business, Scott Florczak and Kathy Florczak.
Spa Day at the Auto Service Center
For thorough and reliable auto maintenance and repair services AutoNation Pembroke Pines has raised the bar with attention to detail and customer service. Beginning at the moment of drive-up to the service area there was attention given to my vehicle as it was a 'car spa' day. Once greeted in the bay with a quick outside and under-the-hood checkout, Anthony,my service representative, searched my vehicle's online records and took me through scheduled and available factory maintenance notices. And to follow-up,at the end of the day Anthony, still on duty, walked me through the vehicle's maintenance activity for the day and sent me off with wishes for safe and happy driving. A perfect service experience from start to finish.
Excellent Service
excellent customer service. Did not have to wait long. Service was quick
Judith Grey
The service was excellent. Follow-up calls were great. The workers were warm and friendly towards us.
Prompt service, Accurate cost.
I brought my car in on a Saturday at 11am. I was called by 2pm with the diagnosis -- $600 minimum, $1000 maximum and car wouldn't be ready until Tuesday or Wednesday. I really had no choice but to agree. I was called Monday afternoon that the car was ready and the total was $512. I am happy with their service and promptness, and thankful they did not take advantage of me. Would recommend to anyone.
Service is open on SUNDAY!!!!!! Very convenient
I had my engine oil/service light come on and it was a Sunday. I called the dealership and to my amazement their service department was open on Sunday. They fit me right in and relieved my anxiety. Thank you
jesse diner
I am ecstatic about the tremendous treatment I received at the dealership. Otto Crump was incredibly accommodating, including coming in on his day off to help me select a car. The purchase experience was enjoyable and the recommendation of doing the Buyers' Tour at the Corvette plant resulted in the thrill of me watching my my car being built. I unequivocally recommend AutoNation to anyone considering purchasing a vehicle.
Mr. Rod Armesto
No complaints, service dept very helpful and professional
Great service.
No comments, the staff and everyone at this location are always super good to me.
Awesome Customer Service
Awesome customer service! Great experience with last minute appointment.
Great place to buy a car
Great VIP salesman!! Keep it up with great people, and establishments.
Firefighter/ Fire Investigator
Needed a new dash, new speaker, and a new window switch, all were in stock and installed within one day.
Great service clean facilities
Great customer service great overall I the car I wanted and Harold was a great sale rep
Eddy Fleitas
I would like to take a minute to say, that I have been buying and leasing cars for over 25 years and the best expereince I have had has been at this Autonation Oembroke Pines. I have gotten three vehicles so far from this location and everytime I have it has been Awesome. My saleman Matt Yonko and Manager Jose Gonzalez, in my opinion are your best employees and should be commended for there hard work and costumer satisfaction efforts they provide to your customers. I have recommended numerous people to your sdealership and will continue to do so. Thanks
Heather is Amazing!
Heather always takes great care of me when I attend the Dealership! Shes very knowledgeable! Its nothing like coming there to smiles and support from the dealer. She is greatly appreciated!
Great service
Looking forward to continue business with them in the future.
GREAT STAFF AND SERVICE!!
This was my first time purchasing a new car and I really didn't know what to expect. Kevin Ambush was very helpful in the selection process and helped me choose my new car. I initially wanted a Camaro,but the I couldn't get financing for it so I was highly disappointed and I didn't want to continue with the process. Sam, the Financing Manager told me that I was approved for a Malibu instead so I began the paperwork.The approval process was extremely difficult because there weren't any lenders willing to approve my car loan. Sam, called and told me that I would have to bring the car back to the dealership unless I had a qualified co-signer. Sam was able to use my brother as the co-signer and got my loan approved after 2 days of speaking with different lenders. I am so grateful to God for Sam because he went out of his way to get me into my new car for my 27th birthday even after it was declined by over 5 lenders. Everyone at the dealership was extremely nice and very accommodating. I absolutely love my new car and all I can say is THANK YOU!
AWESOME CUSTOMER SERVICE
ROLANDO IS THE ONE TO SEE AT AUTONATION CHEVROLET P PINES
Great selections of cars in stock
Angel was my salesman and he was great and not at all pushy like others I have found.
Great selection
I went back to this dealer because I have bought 3 cars from them and very close to where I live.
GREAT SERVICE
I CAME TO AUTONATION CHEVROLET PEMBROKE PINES LOOKING FOR A KIA SOUL. MY SALESMAN ROLANDO HIDALGO WAS VERY HELPFUL AND PROFESSIONAL. EVEN THOUGH I WASNT ABLE TO BUY THE CAR, I WILL RECOMMEND ROLANDO TO MY FRIENDS AND FAMILY BECAUSE I FEEL THAT HE IS HONEST AND RELIABLE.
Great service from Harol Pichardo
Great service from Harol Pichardo and helpful with my new silerado 3500 order from the factoria im so happy with my 3500 otto is a awesome guy thank u guysfor everything
Chevy Silverado purchase
Excellent shopping experience. Angel was great. Will definitely recommend
Great Sale Representative
Awesome sale representative, Angel Nieves. Thanks to be so attentive and help me with the process.
Marta Tomasino
I just purchased a car at Autonation Chevrolet at Pembroke Pines and my overall review is excellent. The sales associate Ronald Silbermman gave me top customer service and advise making my purchase easy and transparent. He made me feel at ease and gave me professional advice to make the most effective decision and fulfill my expectations.
Happy with the service
i would like to thank the autonation team and Specially Harold Pichardo for a great customer services i am very happy with my new cruze.
More tha happy with my Camaro
I always want to have a Camaro , Im happy with my new vehicle and with the service provided by Angel Nieves and all of the staff. Thanks
Excellent service
I'm so happy with my car, I recomend if you are looking for a good serivice, a nice saler, a person who you can trust at the moment that you will by a car you will have to see Rolando Hidalgo from Autonation Chevrolet Pemborke Pines, this guy seems like a person you can trust, he comunicated with me as sincere person,and he try to help me to make a good selection.
Good job, good service and the right saler
I am definitely going to recommend this dealer to all my friends, if you go to autonation chevrolet pembroke pines you have to see Rolando Hidalgo,this guy is a great person,a great saler, he proide the best service to your satisfaction, he sold me a camaro and I'm happy with my car.
Excellent service, those guys are good
The way they make the sale is serious, they try to make you confortable and secure at the moment you select a car, I have a camaro and I'm sure I made a good decision with there help
Worst Experience Ever
I was coming in to purchase a chevrolet cruze. My sales associate named Rolando knew absolutely nothing about the car. And what little he did know he was often wrong. On top of that a manager and my sales associate were speaking spanish in front of me which I found to be very rude being that I didnt understand the conversation. i was pressured and ended up with a great deal. But i chose to walk away simply because of the lack of professionalism. My sales rep was nice but he was just lost when it came to the product. Very unfortunate.
Purchasing a new car
I just purchased a car at Autonation Chevrolet at Pembroke Pines and my overall review is excellent. The sales associate Ronald Silbermman gave me top customer service and advise making my purchase easy and transparent. He made me feel at ease and gave me professional advice to make the most effective decision and fulfill my expectations.
great service
Angel Nieves provided good customer service and made it possible to purchase my car!
Service like no other !
Leasing a car at Autonation Chevrolet Pembroke Pines was easy and painless due to the personal assistance of Ronaldo Hidalgo . Ronaldo went out of his way to help me in the leasing process. He is easy to get in touch with and gets to the bottom of any questions I might have in a timely and professional manner . I look forward to continuing doing business with Autonation because of Ronaldo.
Excellent customer service
Excellent customer service, very accomodating and very pleasant
EXCELLENTE SERVIVE
ROLANDO WAS EXCELLENT I WILL RECOMEND HIM TO ANYBODY.
good service
im so happy with the service harold and the team gave me and my familly i bought a silverdo i wll come and see u in 1 year from now for my son. everbody go see harold pichardo at autonation chevy
Great Service and Experience
Everyone was so nicely and courteous. Thanks to my sale representative Angel Nieves to put his time to help me out in everything. Excellent and generous representative, I recommend him to anyone.
Good Deal !!!!!
We were looking for a good deal on a vehicle for our daughter, Angel went straight to the point to make the deal possible without going back and forth. I went to the service department to install the fog lights on my Equinox after the sale and even at that time Angel was helpful to make sure we received a good service, no doubt that him and his manager Jose did a great job.
Great Job
I am looking for a new car and I was help by Harold Pichardo was very helpful, friendly and knowledgeable about what I was looking for a traverse.
Satisfied buying experience
Angel Nieves was a great salesman helpful and very professional this is my 3rd car i buy from him and im very happy with my new chevy trax Thanks to all you guys!! Great service
Great Service
A first time buyer in this dealer ship and it was a great experience. Thanks to my sale representative Angel Nieves to treat me well and help me out.
Great Experience
I was looking to upgrade my Chevy Malibu when I encountered Rolando Hidalgo. He was the most patient, courteous, and pleasant sales representative I have EVER experienced. He worked every avenue possible to put into the ride I wanted. Unfortunately, I wasn't able to get into the car I wanted at that time, but when I'm ready I will be going to see Rolando. I've also recommended him to my family and friends.
Great customer service
This dealership is excellent and had every car I was looking for and was interested in. I was new to buying a car when I came to this dealership, I didn't know everything, Rolando Hidalgo answered every question I had and helped me seek the car that was in my best needs. I felt very comfortable and his service is excellent. Now I know the car that's best fit for me all thanks to him, if a friend or family member would ever need a car, I would be sure to refer them to him
Great Service
I was introduced to Ronald Silbermann through the VIP Department. Im highly impressed with the level of professionalism displayed by Mr. Silbermman. Best service by far. Will recommend AutoNation Chevrolet Pembroke Pines to my family and friends.
Great service
Arthur is a superstar! He was so patient and helpful. He listened so patiently and he explained everything thoroughly. He set me up in a rental car immediately and my car was ready the next day. Because of Arthur, he turned what could have been a terrible experience into something informative.
Excellent service hands down !!!!
Customer service, respect is number one. Rolando Hidalgo helped me out the moment I got there, answered all the questions I had about the car and the process to get it. I would recommend anyone that would be getting a car because of the service he provides and know a lot about cars. This dealership staff is excellent and I love it
Happy whit my new geep grd
I want to thank Roland HIDALGO for helping me to get the vehicles suitable for my family. I had a good experience at auto nation! We made a great buy! Thanks
Always awesome experience
I Always have awesome experience With Harold Pichardo This is The Second Vehicle That I purchase from Harold The first 1 was A Corvette and Now the Tahoe thanks for the team you have that always helping me and my Employees.Go See Harold At AutoNation Chevy P.Pines.
Great Service
I was assigned the difficult task to Lease a vehicle for the company I represent.Thank you Ronald Silbermann for your honesty and outstanding customer service.My boss will only deal with you in the future. He was very impressed.
Great car buying experience
I had a very good experience with my car buying experience, I am very happy with the price and did not feel like Harold Pichardo were trying to push anything on me. im in love with my colorado it was hard to find 1 but harold was on top of it thank you .
VIP treatment
I have had a great experiences coming to this dealership. Mr. Ron Silverman as a VIP representative went above and beyond with the entire process, from the beginning when he called us to the end last month when he sold us the Traverse. I will be coming back, to Chevy of Pines and we live in Miami! Awesome place! Recommended!
Dealership Experience
This was the second visit I had to this dealership and everyone was kind and curteous. The first time was to have two recalls completed and the second time was for an oil and filter change. I see no reason at all not to recommend this dealership.
Camaro my dream car!!!!
The salesman was very nice & friendly. I especially appreciate all the effort given by Sam Khoury in finance to find me the best financing. He went above & beyond & I truly appreciate it.
great job to the team of pembroke pines chevy
i am so happy with the service in pines jose and harold help me find the perfect car for my daughter . she is so happy with her new sonic . the attention was so good that i ending buy a malibu thanks guys . go see harold and jose or good people.
Great service and excellent customer service
Rolando Hidalgo was beyond helpful and patient. Me and my husband Alex both agree that he was very professional and did everything he could to make us feel comfortable. We definitely will be recommending him to family and friends, we greatly appreciate his customer service and kindness.
Great Customer Service
When i got to the dealer Harold greeted me very professional and me was very helpful i was interested in a sonic and me help me reach mt goal thank you harold pichardo.
Go See Harold Pichardo
i am so happy with the service team autonation has go see harold good salemen. im in love with my yellow camaro
Great service
Awesome!!!everyone was willing to help, great service fast and efficient.
My 2015 sonic
I have been buying cars for over 20 years and the experience i had with Matt was like none before. I came in with my husband just to check out what was available and wheigh our options. I felt listened to, no pressure and all my questions were answered in a professional and respectful manner. I promised to come back and did. Matt was patient and great throuhout the process. i would definitely refere all friends and family to him.
2015 Chevy Suburban - ANGEL NIEVES sales
I have purchased my 2015 Suburban at the same dealership after a great experience with my 2011 Suburban. Angel Nieves was our sales rep and he did an exemplary job. Always with a smile and providing close attention to us, Angel took the hassle of car buying and transformed it into a enjoyable experience.
GREAT EXPERIENCE
GREAT SERVICE EXCELLENT ATTENTION I WILL RECOMMEND ROLANDO TO ANY ONE MY EXPERIENCE IN MY CAR PURCHASE WAS THE BEST:
chevy silverado 2015
My purchase was simple and easy thanks to Angel .I really enjoyed all services given and will be purchasing in the near future
Great, fast service. Great service staff!
Heather was wonderful. Very knowledgeable and friendly, and even had my car washed for me! This will be my place for service from now on!
Customer
My experience in getting my car serviced was excellent at every level. My service representative and everyone else I encountered presented themselves in a very professional and friendly manner. I could not ask for anything better.
Great services
My service advisor Andy is always the best, easy scheduling and always someone near to take care of you, it feels like an family atmosphere every time I go there. They actually care about you and your vehicle I can't say that for some other places. This is always my #1 choice.
Mr Lopez
Tarabulsi, Bassam help myself and my family buy one car and lease one car. He was very helpful and knowlegeable on the car. If i ever want to buy a car, I will go just because of him. My experience was fantastic from Autonation Chevrolet.
End-of-Lease into New Lease
Went into service my leased vehicle which was nearing the end of its contract. While my vehicle was being I asked to speak with someone about the pros and cons of buying out the lease (really liked my vehicle) vs re-leasing a newer model. Was eventually directed to Ronald Silbermann who sat down and helped me figure out what was what. I was hesitant at first, as I was very comfortable with my current vehicle and its payments. However, Mr. Silbermann was extremely helpful in getting me a model that is 3 years newer (with A LOT of upgraded and additional amenities) for ~$10.00 more a month and a down payment that could not be beat. Although my lease at the time was in good condition, I would not have sold it if I bought out the lease and would have probably driven it for several more years. This would have resulted in a pretty significant financial loss as compared to just entering into a new lease agreement. In addition to all the financial incentives initially (well not initially, but with persistent negotiation) provided, my current lease contract was ended a couple months early with zero penalties or fees. The GM (cannot recall his name) was also instrumental in helping with this deal. For those individuals trying to renew their lease with Chevrolet in south Florida, I would highly recommend visiting AutoNation Chevrolet in Pembroke Pines. Ask for Ronald and I doubt you will leave disappointed.
Mr. Pizarro
Mr. Tuttle was very helpful and the service was great !!
Good Service, but can be better.
I brought my car in for a problem with the steering. Matt Roesch always handles my car. He is excellent and always takes care of our cars. He was again excellent. My only criticism (not of Matt) is that the car was repaired for the same problem in January. My wife had no car for two days, however, the repair was covered under warranty since it was the same problem that had been previously fixed. My suggestions: enlarge the service department, hire more qualified technicians, and figure out how to get people in and out faster. Train all of your service advisors to be as professional and efficient as Matt.
Great services
The experience of buying my first brand new truck was great. Staff was exceptional and helpful.
GREAT EXPERIENCE
Great service,great deal. I just walked in to service my Equinox,and was offered a great deal i could not pass on. Matt was instrumental in making it happen. its the 3rd car im buying from him and have sent him friends and family.
lease new silverado
Bought new equinox three years ago and was satisfied with my new car and autonation So went back to lease new silverado and saw same salesman matt and was satisfied overall
New car buying experience
All I can say is that Matt went over and above to meet our need. We initially came in to look and browze.But Matt was so kind and helpful , the deal he offered us was so great that we decided to buy the car.
Anthony Perez - best service dept consultant ever!
The best service dept experience I have ever had.Anthony Perez was great- would definitely visit again just because of him.
My shopping experience
Although I did not make any purchase, I will definitely be going back to see Matt when im ready to make a move. I was just in a ground breaking stage of my purchase and Mat was very kind and knowlegeable in explaning all the features and benefits applicable to me. I have already reffered a friend to him and will be going back to see him in few weeks.
Excellent service from Matt
Matt was great and very helpful in my purchase process. he went over and above for me. he explained in a very professional and courteous manner all the options available to me. Im very pleased with the car and would definitely come back.
great service from Matt
MATT YONKO GREAT SALESMAN. ENJOYED DOING BUSINESS WITH CHEVY. DEFINITELY WILL BE BACK. ALSO SAM FINANCIAL MGR. WAS VERY HELPFUL. ENJOY DRIVING MY NEW CHEVY TRAX.
great service!
Mr.Bassam was a nice person , my english is not good, but he was so kind , he had a lot patience, and was a good experience!
Great Personality
i would like to star by thank Harold Pichardo for helping me with my new Equinox, he was very helpful and work very hard to get to the # i needed to be thank you harold go see him.
Great experience!
I recently purchased a new Cruze and Ronald was outstanding. He asked the right questions to determine my needs and also took the time to answer all of my own questions, and made sure that I understood what he explained. He was friendly and made the deal happen from the beginning to the end. I noticed how well they seem to work as a team. When Ronald first called me I was skeptical that he would really make it happen. It was truly a positive experience, and I will be recommending him without hesitation. Thank you for making this experience so smooth and pleasant.
My car buying experience with AutoNation
Absolutely a 5 star 5 daimond service. When I was nervous about buying a car, Matt Yonko got me in a car that I did not even think was possible at the time. They were very very accomadating with my schedule, excellent customer service from him and his entire team and I am super happy with my purchase. I have to refer some friends who are looking for cars to come here and get a car asap. Thank you so much Matt :)
Team work
I took my camero for the cabin and engine filters to be replaced. The car was finished quick and waiting for the service manager to complete the transaction. I trust this dealer service providers so I will continue to take my automobiles there for repairs. The service is pleasant and the employees are very helpful. They work as a team or family environment. Jennifer McCloud
Gracias por atendernos bien
Compramos un Chevrolet modelo Equinox del 2015 y el Sr. Ronal Silmerman nos ayudo en todo y no nos puso presion para vender y nos busco un buen precio para nuestro vehiculo que devolvimos para comprar este nuevo. Muchas gracias senor Ronal, mi hermana va a ir donde usted para comprar el carro de ella.
Friendly helpful service
I am looking for a used car and I have specific needs. Rolando was very helpful, friendly and knowledgeable about what I was looking for. He showed me all available cars in the type I wanted and understood what I wanted and needed.
Great service.
Heather is the best!!!!!! Great Customer Service. She knows how to take care of customers. She kept me informed at all times. Good job!!!!!
Amazing service
I recently bought a new cruise from the dealership, a little worried about how it would go about but the dealer Chayanne freeman made the experience a lot easier and helped me out so much, definitely recommening him to anyone I know needs a car.
Great Service
It was great, the agent who initially helped me, have me realistic expectations on waiting time, I had my 2 year old with me, so he said... So you don't have to wait or bother anyone to pick you up I'm going to get you a car a loaner. So u can go and come back later... It was great customer service...he went the extra mile for me
Rolando made my experience painless
Walked in unsure how the process worked and very indecisive. Rolando was so kind and patient with me until I found the car for me. He is clearly a major credit to his organization
To the best dealership in the nation !!!
Let me start off by saying I was 120% satisfied with my visit to Auto Nation Pembroke Pines from the moment I set foot into the dealership I was welcomed with greetings and smiling faces. I can say I was very well accommodated by the employees. MR. CHAYANNE FREEMAN, in particular. He was the salesman that took care of me and he went above and beyond of my expectations. He made the whole process quick and easy for me and beyond that, he was also kind and generous enough to offer me refreshments and snacks. This was my first visit with the dealership and I recommend everyone to visit them too. They take care of as if you're their own.
EXCELLENT SERVICE!!
Rolando was amazing!! He didn't try to sell me a car he thought I needed, he sold me a car that catered to my needs! The entire process was perfect from start to finish! The car sales business has a tendency to be filled with sharks and I'm so thankful that I purchased my first car from here! He has gained a customer for life!
To the best customer service in the nation !!!!
Let me start off by saying I was 120% satisfied with my visit to Auto Nation Pembroke Pines from the moment I set foot into the dealership I was welcomed with greetings and smiling faces. I can say I was very well accommodated by the employees. MR. CHAYANNE FREEMAN, in particular. He was the salesman that took care of me and he went above and beyond of my expectations. He made the whole process quick and easy for me and beyond that, he was also kind and generous enough to offer me refreshments and snacks. This was my first visit with the dealership and I recommend everyone to visit them too. They take care of as if you're their own.
GREAT KNOWLEDGEABLE FRIENDLY PLACE TO BUY A CAR
I am looking for a car and this is the best place I have gone to. Friendly and knowledgeable about what I wanted. Showed me what was available. No pressure, just nice and easy. Highly recommended. If you know what you want, Rolando will find it for you.
great customer service
I had a gentle by the name of Rolando hidalgo who gave Me and my family the great customer expierence I have gotten Into buying a pre-owned luxury vexhile.he helped me in financing Also in purchasing the vexhile right for me and family and especially in budget.with great gratitude and appreciation in your Service into being honest and exceeding my expectations. Great company and employees would recommend.
Great place to find a new vehicle
I went to 3 different dealers to find the exact vehicle, color specs and all. And none of those dealers made it happen and I walked away empty handed.. Until recently at autonation Chevrolet Pembroke Pines. I emailed them Sunday and made an appointment to see the vehicle next day Monday. I was driving my new vehicle in less than an hour hassle free Monday night after work. I Have never been happier! Thank you autoNation
fantastic buying process
Mr Rolando and all the rest of the crew made me feel welcomed and cared for guiding me thru everystep of my buying process !! and checked on me even after that was done! great job
Great Customer Service!
I came on there with my boyfriend looking for a vehicle, Taurean Charles rolled the red carpet out. His customer service was excellent and his knowledge on the vehicles was great. I would definitely come back again and have already recommended Mr.Charles to my family friends and co workers!
Good service. Sales experience
Had a good experience with Orlando hidalgo. Good sales person. Got all I wanted.
Great customer service!! Awesome buying process
The dealer and everyone invloved in the buying process made me feel not only at home but also cared for. every question and phone calls were answered, emails were sent even AFTER. i had finished purchasing the car
GREAT OVERALL BEST CAR SALESMAN EVER
Sergio Cordero Was Amazing He was kind, patient very helpful and gave overall great customer service
2014 Camaro Convertible Purchase
I had a great purchase experience, followed by exceptional service.
Scheduled service
I always enjoy taking my car to get service at this dealer. While they service the car I walk around and check out all the new cars. Great place. What would top it off would be a quick car wash.
Friendly Salemen
Kevin and Jerry were attentive and helpful. Not pushy or overbearing. They make car purchasing a much easier process. I was not there all night like most dealerships. I was very impressed with their professionalism.
GM Volt service
Orlando Santos was my service advisor. He listened well, understood my Volt's issues. Vehicle repairs we done in a timely fashion to my satisfaction.
Great job!
Matt was extremely helpful and kept me updated on the progress. Waiting area was pleasant.
Happy Experience
I went to almost every dealership, Mitsubishi, GMC, Ford, Buick, etc. The sales rep, Bassam Tarabulsi, greeted my son and I with a comfort of ease. I did not feel any pressure, he was patient, answered all my questions, gave me time to think. It was an amazing experience. I greatly appreciated the experience and how thorough he has been with follow up and continuing to be supportive.
Knowledgeable and Friendly Staff on All Levels
The entire staff was extremely helpful and made the process as easy as possible. Our salesperson, Wil Germain was knowledgeable and made us feel welcome. He was patient with our many questions and took the time to show us how to use the gadgets in our cars. He followed up with phone calls and we feel comfortable knowing we are supported by an excellent service department. We brought in one car for a minor scratch which they took care of with no hassles. We feel that we got a great value and couldn't be happier with the overall purchase.
Wow! A dealership thats cares
surprisingly had a good deal on oil change/engine/rotation. Service rep was attentive and efficient , did not push more service than I requested or needed. Plus had recall on key fob done. Wait was little long but their renovated waiting area is very customer friendly. The valet guys who greet you first need a shout out too. Good job. Mike
Repairs
Mike was very attentive. He had my car ready when he said he would.
Great customer service
I was very happy with how everything went. I've never been to a dealership that cared about its customers the way yours does. Heather Semonish was very helpful and informative. I will definitely be telling all my friends and family about your dealership and it's where I'll be buying my next car. Thank you for doin such a great job.
Great Service
I only trust Matt Roesch at Auto Nation to service my car. he always tells me straight. he has been my service adviser for as long as i can remember.
Mileage: 23492
Color: Other
Transmission: Automatic
Body Style: Sedan
City: Pembroke Pines, FL
Engine Type: 158 hp 2L I4
Mileage: 6347
Color: Other
Transmission: Automatic
Body Style: Pickup
City: Pembroke Pines, FL
Engine Type: 5.3L V8 16V GDI OHV
Mileage: 5
Color: Other
Transmission: Automatic
Body Style: Pickup
City: Pembroke Pines, FL
Engine Type: 5.3L V8 16V GDI OHV