AutoNation Chevrolet Airport

4.7
Overall Rating

Customer Service: 4.7 Buying Process: 4.8 Quality Of Repair: 4.9 Overall Facilities: 4.9 Quality Of Work: 4.1 Friendliness: 4.0 Pricing: 3.9 Overall Experience: 3.9


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Great Customer Service

5
Beth on 10/29/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Customer service at Autonation was great. They worked with me and helped me get into the vehicle I went there to purchase. My sales rep, Ephraim was very helpful, kind, and courteous. It was a good experience and a pain-free, smooth transaction. I definitely recommend this dealership.


Auto Nation Chevrolat airport

5
John Tombone on 10/25/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Ephraim was very helpful--well informed, polite and quick to process a trade and purchase.--- We were happy with the price negotiations We will be back! Thank you. It was a great car purchase experience!


this dealership is the best

5
marlon on 08/06/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

But what makes this dealership is not the dealership itself is the people that work in it that makes the dealership what it is. Ladies and gentlemen I love you all great service. Keep it up . come by experience what I'm saying and let me know afterwards if I'm right or wrong. Much love


Gonzalo Callao

5
Carolina on 08/05/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Tuve un problema con mi auto , cuando llegue al dealer muy enojada me atendio el senor Gonzalo Callao quien escuho mi situacion y me entendio en fin me resolvio , quede 100% satisfecha con su servicio y su atencion !!! Si tuviera que referir a alguien no dudaria de en referirlo a El !!! Estoy muy feliz con mi auto nuevo , con el servicio y la atencion que recibi de este servidor .


Great Sales Rep.

5
Robert Martin on 07/24/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Extremely personable, helpful and displayed product knowledge. Will definitely recommend to friends and family.


Bought a camaro

5
Juan Reyes on 07/21/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

One of the best dealers out there in Florida. This dealer has one of the best customer services around, and will more than likely impress whoever else goes there.


Good experience... thank you guysss

5
Dave wilson on 07/21/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

It was a good experience at autonation Chevy working with Clarence and alex Ortiz they both treated me vary fare . Thanks guys


Buying 2014 camaro

5
Mary hamilton on 07/15/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Gonzalo collao was a awesome car salesman !!! He was very friendly and professional and kept us smiling and really went the extra mile to make sure we was happy during our visit !! Thank you so much for providing such great customer service ! We will be back ......Will and Mary FRetwell


Bought my car here

5
William Fretwell on 07/15/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Great buying experience. Would recommend anyone to buy here.


Amazing experience!!!

5
Erica on 07/14/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

OB was very helpful in finding me the perfect car! Knowledgable, patient, and had a great attitude. You can tell he enjoys doing what he does! He took care of everything for us and made the transition extremely smooth and stress free!


Love my Malibu

5
carlos Rodriguez on 07/01/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Bryant Figueroa helped my wife and I into getting a new car. At first I didn't want to come back but he took care of that by getting us a great deal .now I am very happy with my new ride.


Awesome experience!

0
Anibal Fernandino on 06/04/2016

Bryant Figueroa, Equity Advisor, Autonation on Lee Vista Boulevard is an excellent advisor. He is very efficient and did everything he could for us to decide which car was the best for us. Plus with his determination he helped us get the loan approved to buy our car. Excellent professional, bilingual Spanish/english, I sincerely recommend. We came in for an oil change and left with a new car. Thank you Bryant!


customer service

1
JANICE on 06/04/2016

Customer Service: 1.0 Buying Process: 1.0

I WENT TO GET A USED CAR DUE I ALMOST DIES 2 YEARS AGO DUE TO THE BOLT BREAKING IN THE STEERING WHEEL GENERAL MOTORS SAID THE CAR WAS TO OLD THAT I HAD I DID BUY IT USED BUT THE BOLT BROKE WITHIN A YEAR THE CAR DEALER WENT OUT OF BUSINESS SO HE WOULD NOT GET IN TROUBLE BUT GM DID A RECALL FOR THE SAME YEAR I AM VERY SCARED AND VERY MAD AT EVERYTHING SINCE I SPENT ALOT OF MONEY TO GET IT FIXED THEN THE BANK TOOK THE CAR AWAY FROM ME BECAUSE I MISSED A COUPLE PAYMNTS TO GET IN FIXED I SPENT ABOUT 8,000.00 DOLLARS AND GETTING NO HELP .GM TOLD ME TO CALL THIS DEALERSHIP BUT THEN DID NOT HELP ME AT ALL


Great experience!

5
Rouse and Don on 05/29/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

My husband and I can't recommend this dealer more than we do! Not only we love the car we bought but Jose our salesperson made the whole experience a delight. Keep up the good work Auto Nation!


Love this place Bryant Figueroa was great

4.8
Melissa Sanchez on 05/27/2016

Customer Service: 5.0 Buying Process: 4.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Today I went into Autonation Chevrolet, and I went in with an idea of what I wanted, and the price range I was looking for. Bryant Figueroa was my sales rep, and helped me through the entire process and gave me different options that would help meet my personal and financial needs. He was patient and made sure that everything ran smoothly and in my favor. At the end of the day, I walked out with a beautiful car and within my price range. I'm thoroughly pleased with my experience at Autonation. I would definitely shop here again, and I would highly recommend Bryant as your sales rep!


Top Notch Car Dealer

4.7
Chris on 05/10/2016

Customer Service: 4.0 Buying Process: 5.0 Overall Facilities: 5.0

Michael Acevedo made this the best experience we have ever had Purchasing a new car. Buying a new car is usually a stressful experience with multiple levels of high presure sales tactics and buy it now pricing. He did not use these tactics with us and it was an unexpected pleasure to do business this way. (Old School). We would also like to thank Mr.Bougrine for his very courteous and professional way of doing business. To find Honesty, Integrity and Ethical business practices in a Car Dealership was an amazing experience. Thank You!


Alex and Manny home run hitters!!!!!

5
Steven3201 on 04/27/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I honestly can't say enough about this outfit and these two guys, Alex was my sales rep and Manny brought in and drove home my financing package, which by the way was 9 points under everyone else that approved me. Manny even took an extra hour to bring me up to speed on how to advance my credit score and revolving credit line. Alex worked tirelessly to source out and locate the specific vehicle to fit my needs and bank qualification criteria. Once located, the vehicle was delivered to the airport Auto Nation location within 3 hours of ordering it and WOW, perfectly as described.Not a drop of funny stuff, bait and switch or fluffed up price tag. The full tank of fuel, the car care gift kit and vehicle key presentation ceremony on their vehicle center stage spot were enough to seal the deal for every and any future automobile purchase for me anyone in my family of ten kids!!!This team is NOT a hit and run dealership, they know how to play the long play and they played it perfectly with me.Airport Auto Nation ROCKS!!!!!!!!!!!!!! Steve D FamilyOrlando.


Great buying experience !!

4.5
Annie Matos on 04/15/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 3.0 Overall Facilities: 5.0

Bought a New Malibu and my experience was great ! No pressure what so ever and got a great deal. Would highly recommend !!


Best car experience ever!!!

5
Iris on 04/15/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

It is a very good dealer and everyone there are very frindly. I recommend you to shop there.


Bad Sales experience !

1.7
Bill on 04/11/2016

Customer Service: 1.0 Buying Process: 1.0 Overall Facilities: 3.0

Made appointment to see a car I saw online and it was "sold" in the time I drove to dealer ?


EXCELLENT EXPERIENCE

5
Rosa on 04/05/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

It was the best experience I've ever had! Jeffrey Rivas was very helpful. He went over all the vehicle features and warranties. Is the first time I'm in a dealership less than 2 hours. Thank you Jeffrey for all your help!!!


Great service

5
Ricardo J colon on 03/08/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Auto Nation Chevrolet Airpot in Orlando, FL is definitely the best! I would not take my car anywhere else. I have been brining my car here for more than five years and I everyone has always been respectfully and so friendly. My car is always left it great shape. I would highly recommend this location and especially Cristina Luna in the service department who is the person who always take care of me and my cars needs. She always makes sure I am satisfied with the service and works with me to make service needs fast and easy. In several occasions I have had to leave my car here and she always made sure I get a rental in order to go about my life without the interruption of a repair. There is no place like this one and I personally recommend it and give it a 100% overall customer satisfaction! Thank you!


Great service, no pressure.

0
Pedro Da Silva on 02/24/2016

Amazing customer service had the most relaxed buying experience I've had at buying a new vehicle. The sales associate Michael was very knowledgeable and charismatic. He made sure that all our wants in the truck we were looking for were taken care of first and the test drive was accommodating for my wife as she didn't want to be on the road yet and they found room in a parking lot near by for her. this location is amazing and i highly recommend to go there for your next truck or car.


Great Service/ Great Sales Staff

5
Robert McCready Jr on 02/23/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

It was a Great experience working with Autonation Chevrolet Airport. Sales staff was awesome and honest. I defintely recommend buying a car from them!


EXCELLENT!

5
Jonathan on 02/04/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

UNBELIEVABLE EXPERIENCE! Zaid, my salesman, was incredibly helpful and knowledgeable. The finance team had my deal put together as quick as any car buying experience I've ever had. The new Tahoe is awesome and Younes' team at the dealership is top notch. HIGHLY RECOMMENDED!


Purchase of a 2015 SS2 Camaro

5
Gerardo Solar on 02/02/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Last Thursday January 28, 2016 we purchased a new 2015 SS Camaro from AutoNation Chevrolet-Airport and it was the best car purchasing experience we ever had. The salesman was knowledgeable and very helpful and everyone at the dealership bent over backward to make sure we were pleased with the transaction. We were very impressed with the quality of their service. I highly recommend this dealership to anyone looking for a Chevrolet brand vehicle.


Excellent Service

5
THessler on 01/24/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Shopped several dealers looking for the perfect truck, and this location had exactly what I wanted. Eunice, Otmone and Brendan made purchasing my 08 Silverado a great experience. Highly recommend working with them and shopping at this location.


Service

4.3
Brandon on 01/19/2016

Customer Service: 3.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Did the opposite of what told to do; previous visits were great but this time not as much.


Routine service experience

5
Shawn Mull on 12/25/2015

Customer Service: 5.0 Overall Facilities: 5.0

As always, Steve was great. Service was done to my satisfaction.


Fantastic service as always

5
Trudell Jackson on 12/23/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Every time I go in it's always a great experience. Any and everything I need to be handle on my car I always go to the same place . The staff is amazing and very helpful with all concerns and make perfect recommendations if needed. I refer friends and family. I'll keep coming back because I'm always treated with respect and the staff works as a great team together and I admire that a lot. Thanks again and great doing business with you guys


Great service

5
Gabriel Reyes Diaz on 12/22/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Great service , fast , proffesional, no doubt we will be back for our next purchase


Great customer service. Definitely will be back

4.5
KennyT on 12/22/2015

Customer Service: 5.0 Overall Facilities: 4.0

Went in to get a quote. Sales member Jeff Rivas was very Proffesional in assisting me. I know exactly what I need and want when I go back to finance the vehicle of my future !


great service

5
Priscilla on 12/22/2015

Customer Service: 5.0

I had a great experience at AutoNation Chevrolet. I went it to look for a car for a future purchase for myself and I spoke with a awesome sales guy names Jeffrey. He was very helpful and knew exactly what i was looking for. Because of his great customer service, I will definitely be back !


CUSTOMER

5
Kelly Payne on 12/22/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

WONDERFUL CUSTOMER SERVICE. THEY ALWAYS TAKE GREAT CARE OF ME - NO MATTER THE SITUATION


Great customer service

5
Talal on 12/21/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Easy process, good customer service Talal I would like to recommend him to anyone who is looking to buy a car from autonation airport Orlando


Personalized Service

5
Carrie on 12/18/2015

Customer Service: 5.0 Quality Of Repair: 5.0

Personalized service. David Vega was attentive to our needs.


Service

5
Jacqueline Kenney on 12/17/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

It was great! Christina was so helpful with everything!


My experience with AutoNation Chevrolet

5
Stanley Fuhrman on 12/14/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

It was my 15,000 mile check-up. They brought the cabin filter to show me that it needed replacing.


Excellent experience from start to finish.

5
Kiff Gelbwaks on 12/12/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

The best experience in car buying that my husband and I have had. Jose did an exceptional job helping place is with the exact right vehicle and with working with finance, sales, etc...everyone made it happen so we walked out as a proud owner of a brand new vehicle. I am happy to recommend Autonation Cheverolet - Airport to anyone looking to purchase a vehicle.


Great people

4.7
Brandon on 12/10/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 4.0

Went in for service as a customer and left feeling like family. No matter who I talked to there was almost like a personal level with the employees. They all truly cared about my needs and did everything they could to help and inform me.


Great buying experience

5
Jeff G. on 12/09/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

One of the best car buying experiences I have had. Very professional from Jose, our sales person to Brendan our Financial person, all top notch. Walked out with the type of car and pricing we were looking for. Highly recommend.


Great Job!

5
Sheryl Misch on 12/08/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

We were pleased with the service and the inventory available at Auto Nation Airport Chevrolet in Orlando. Alex was very helpful and patient with my daughter, a first time buyer.


Excellent service.

5
Tim Havriliak on 12/08/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Denise and Jose were very helpful in answering any questions or concerns I had. This is the third vehicle I have purchased from Auto Nation Orlando Airport.


Prompt service and comfortable waiting area.

5
Carol Mcnaughton on 12/07/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I was quickly greeted and although I did not have an appointment, I was taken care of promptly. The service adviser kept me updated and they even washed my vehicle. I will be back for all my service needs!


Got the deal done!

4.3
Donald Abbott on 12/01/2015

Customer Service: 4.0 Buying Process: 5.0 Overall Facilities: 4.0

This was the first time I had ordered a vehicle. They said it would take 6-8 weeks and it only took 5 weeks. Everything so far about my truck is good. The dealership and I bumped heads a couple of times getting the details set in stone, but overall is was a good experience. This is my 2nd vehicle I have bought from AutoNation Airport. The interest rates were high for my vehicle and I was going to get a car loan direct from a bank, but the dealership matched the bank's rate, which was much lower than what they offered. So I was very pleased about that, because it saved my an extra trip to the bank.


Service

5
John Barrett on 11/27/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Steve Barton is the number one reason I come to this dealership for service. I know Steve will make sure my needs are met, that he will keep me informed, and I can trust that he won't try and sell me anything I don't need.When I drive out I feel confident that my Tahoe has been properly serviced


Quick service

5
William Saunders on 11/26/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

My service representative was successful in getting me in and out on a battery changeout that allowed me to make a doctor's appointment


Great service, good detailing

5
Robert Hamilton on 11/24/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Called for a service and full detail, they had a cancellation and I could get right in if I was there in about 40 minutes which worked great. I also was shopping for tires and Steve convinced me it was a fair deal and honored my coupons for getting them at the dealership. I find this location to be efficient, knowledgeable, friendly, and do great work especially on the detailing. Even though not near my house I would rather drive 30-45 min versus other facilities I've tried nearby. Nice professional facilities as well!


Overall, a great experience!

4
Wayne on 11/24/2015

Customer Service: 4.0 Buying Process: 4.0 Overall Facilities: 4.0

From shopping online to working the deal, Talal Tassi went above and beyond what most salesmen do. From answering questions, taking the test drive(s), to finally deciding on the car I wanted, he worked with the General Manager to get the deal I wanted. Excellent service from him, finance and a overall great experience! I'd recommend Autonation Chevrolet Airport to anyone looking to buy a used or new car. Thanks guys, I got my blue bucket!


Great Sales Person

5
Steven Bergman on 11/23/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I did not purchase a Vehicle but my sales man Pedro was great. We were working through email/text on a 2015 Tahoe. My wife went in to test drive and she said Pedro was outstanding throughout the process. Although I didn't purchase a Tahoe I would recommend anyone to this dealership


car purchase

0
BRANDICE KOONCE on 11/22/2015

I'M SO HAPPY... THANKS MR. FRED AND TALAL... U ROCK. . :)


GREAT SERVICE

0
Ferari koonce on 11/22/2015

The best day of my life. Here at AutoNation Chevrolet AIRPORT NEIGHBORS my wife finally purchased the car that she wanted with everything being exactly the way she wants it. Thanks to Mr. Fred and Mr. Talal.


Excellent service

5
Norma Fowler on 11/14/2015

Customer Service: 5.0 Overall Facilities: 5.0

Friendly and prompt service. Love the car wash! Made an appointment and was in and out within an hour.


Disappointing service experience

2
Fred P on 11/14/2015

Customer Service: 1.0 Overall Facilities: 3.0

I experienced very poor service on Friday, 11-13-15. Arriving on time for my 9:30 AM appointment for an oil change and recall notice for my 2014 Corvette Stingray, I was greeted by my service advisor and advised he would have me out of there shortly. After 1.5 hours my service advisor approached me in the waiting room and told me that they were "really backed up" and asked if they could take me home and pick me up at day's end when my car is ready. I told him that would not work because I had a full day of other things to do and if he could provide me with a loaner car. The advisor stated he could not provide me a loaner. At this point I asked for my car. The service manager then approached me to apologize and asked me if I wanted to reschedule. I stated I did not want to reschedule and how disappointed I was, being that I have purchased 2 Corvettes from this dealership and have been a loyal service customer for both cars since 2007. There are other Chevy dealerships in Central Florida and it looks like I will take my service business and all future purchases elsewhere. I have not received any calls from upper management so I will assume that my business and loyalty is not valued.


Quality service with a bag of popcorn

5
William Martin on 11/07/2015

Customer Service: 5.0 Overall Facilities: 5.0

The service department was great as always. I was a bit early for my appointment but everything was ready and things got started right away. As always, Steve took great care of both me and my truck. Great service is one of the reasons we keep coming back to Airport and have been since we moved here in 2002.


Great salesperson

3.8
Linda on 10/30/2015

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 4.0 Pricing: 3.0 Overall Experience: 4.0

I had a great experience buying a vehicle for my son. No pressure from the sales person. Ahren was attentive and courteous. We went back and forth discussing the price, but in the end, he was able to approximate our budget.


Professional, helpful, transparent.

5
Ronald Mcpherson on 10/28/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

All the staff were very helpful. I was shown a range of vehicles in the category I had chosen. I wasn't put under any pressure and the pricing was competitive, transparent and fair. My new Camaro was exactly what I wanted and I recommend this dealership.


Great services.

4.7
Angela Ferguson on 10/26/2015

Customer Service: 4.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

It was a great experience. Steve was wonderful to work with so thank you. My car was taken back on the time of my appt and finished in the time estimated. However, I didn't receive my breast cancer awareness license tag frame that was advertised. I really wanted that but I guess it was not available. Advertisement should be followed through. Business should operate on what they portray to the public. If you can't fulfill the promise just tell your clients. Thank you.


Excelllent service and friendly staff

5
Sassy on 10/24/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I was pleasantly surprised by the customer service I received at Auto Nation Chevroloet. My online research led me here to see a potential purchase and I was able to test drive the car the same day I inquired. All of my questions and concerns were addressed without feeling pressured. I secured a reasonable financing offer and I decided to buy the vehicle. Talal and Brendan were very helpful, professional and knowledgable. I highly recommend this dealership.


The Best

4.5
Anna on 10/23/2015

Customer Service: 5.0 Buying Process: 4.0 Quality Of Repair: 4.0 Overall Facilities: 5.0

We've been coming here for about 9 years now...and have never had a complaint. The staff is awesome and always provide the best services possible.


great service

5
Alexis Torres on 10/21/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Good experience, excelente customer services, the best of the best.


Good performance

5
Nicolas Ernesto on 10/19/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Okay I received what I expected Good service in the lobby good attendance and performance


Superb Service at AutoNation Chevy

5
Luis Ramirez on 10/15/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I purchased my wife's 2013 Chevy Malibu LT at Chevy west colonial, due to distance I realized that automation Chevy by the airport was much more convenient and also to my surprise they're service department is the best I have ever experienced within my 25 years of owning and driving vehicles. Also all of my vehicles have been from the AutoNation family, But AutoNation Chevy at the airport is superb on service. Thank you...... From the Ramirez Family


Hostile enviornment for customers (AVOID!!!)

1
bdemaske on 10/14/2015

Customer Service: 1.0 Friendliness: 1.0 Overall Experience: 1.0

This was the WORST experience and WORST customer service I have ever encountered. Sunday, I take my Infiniti G37 hard top convertible to Autonation Chevy Airport in order to test drive a 4Runner and have my car looked at for trade in value. I was told "The sales manager will test drive your car and drive it around the lot while we test the 4Runner." Nothing was said about testing the top. When we came back, the Sales manager, Denise, said, "I put the top down but it wouldn't go back up." We left the dealership and brought the car to Infiniti the next day to find out there was a blanket jamming the top mechanism. Essentially, Denise hadn't checked the trunk for debris and the top was now malfunctioning. Infiniti charged $160 for the diagnostics. After several phone conversations with Autonation, that went nowhere, we went to the site and had a conversation with the GM. This man, Younes Bougrine, was so awful to us. He admitted fault but states that Denise was his most valued employee. I had to ask him to lower his voice, he continually interrupted me, and he dismissed our request for Autonation to cover the diagnostic fee. There are more examples of his arrogance and pure lack of consideration for customer satisfaction that I won't even bother to type here. Again, I will state plainly, this was the MOST AWFUL experience with customer service of my life! IF you choose to give these people your money, you are making a HUGE mistake!


Aut Nation Chevrolet Airport

5
Patricia Mcbride on 10/13/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I have recently moved to Florida and needed a car. I was initially thinking of getting a used car so I came in to check out the offerings. Jeffrey Rivas was my sales person. He was really nice. We went through the used options and he also introduced me to the Chevy Spark, a relatively inexpensive new car. I did not think that I would be able to get financing on a new car but he suggested I could try since he had thought the same thing about himself but had been able to. We went out for the test drive and I really liked the car and all of its features and it turned out that I was able to get financed. Anyway, I love my new Chevy Spark and am so happy with it. I also am really happy with Jeffrey's service because I was overwhelmed with getting a car but he guided me through the whole process while being totally personable and not at all pushy. I think I had a preconceived idea that car sales men are dishonest but I found him to be completely down to earth and likable. If I was going to buy a car again, I would definitely want him to be my salesperson. I also really appreciated the help of the man who did the financing though I forget his name. Lastly, I thought that the walk through the store for the blue bucket gifts was fun and a nice way to end the experience.


Service Department

4.7
Suzanna Sanchez on 10/13/2015

Customer Service: 4.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Kudos to the service department Duwel, Steve and Jaque!


Mr. Obando

5
Ramses Obando on 10/05/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

they were quickly, efficient and courteous. Always the best.


Corporate Service Rep

5
Julie Brown on 09/28/2015

Customer Service: 5.0 Quality Of Repair: 5.0

Great service! Service technician was friendly and informative. Service was completed quickly and I received a call when completed and even had my car washed.


great service

4.8
Jaime Leon on 09/26/2015

Customer Service: 4.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

nice people and great service!! Very good at explaining what my car need done!!


car repair

5
Steven Masey on 09/21/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

very honest and friendly, repairs done within the time frame quoted


Steve gives outstanding customer service always

5
Donna Minor on 09/15/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Steve Barton is such a pleasure to deal with he is friendly, listens to your concerns and always makes my visit personal. He has excellent customer service skills that is why I always bring my car there for service . I trust him and he knows you by first name as soon as I pull up for service.


Great facility

5
Philip Lukac on 09/12/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I have heard good comments from my neighbors who purchased vehicles from Autonation.Friendly sales staff and great welcome as soon as you enter the facility. Thank you!


Great service

5
Steven Starry on 09/11/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I had a recall on my Malibu,. I called your dealership and got an appointment on the day I wanted. When I got there I was welcomed right away and my car was completed quickly and on by the time they told me it would be.


Great service and customer relations

5
Tony Robinson on 09/08/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

My appointment was for 8:30 on Saturday so I came early only to be addressed by young man calling me by name. That was a shock to begin with. The letter stated it would be 3 hours so I expected that. Later after 11/2hours he stated all done. My car came back washed and spotless. Yes I would recommend this dealer to all.


great time and service

0
Michelle Polanco on 09/07/2015

David was real nice, and left my car great. Plus those wonderful mechanic. Thank u to all.


CAMARO

4
Candice Caleb on 09/04/2015

Customer Service: 4.0 Buying Process: 4.0 Quality Of Repair: 4.0 Overall Facilities: 4.0

LOVE THIS EXPERIENCE. THANKS AGAIN. WORTH THE DRIVE TO ORLANDO


Excellent dealership and sales staff

5
Osama Omar on 08/26/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Pedro and Edwin were both very professional. The staff at Autonation Airport Chevrolet were very kind and helpful.


Great buy experience!

5
Dustin payne on 08/23/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Jeffrey was great! Best guy to buy from! Charlie the finance manager was wonderful


Great customer service

5
Nancy lopez on 08/22/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Jeffrey was great! Would definitely recommend him...he made our time at the dealership a pleasurable one


Amazing place

5
Silvia Madero on 08/19/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Great service and help.......got the service done very quickly and was impressed


John Phillips testimonial

4.8
John Phillips on 08/19/2015

Customer Service: 5.0 Buying Process: 4.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Everyone was friendly. They took my vehicle in the same day I called to fix a problem with my window, and they fixed it within a few hours of dropping it off. I was very impressed with that. There service has always been top notch!


Excelent Service

5
Rafael Alameda Torres on 08/18/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

It was a quick experience. Personnel is awesome. They are willing to help you the most.


All I can say is Wow the best experience ever

5
Victor Cade on 08/17/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Jeffrey the sales guy did a great job and Charlie made the process go real smooth Autonation is the truth


Superb Service!

5
Maria Florentino on 08/14/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I have visited many dealers before and this one it is the winner on my book , the customer service is superb, the friendly atmosphere makes it very nice to wait for the approval ! My approval was quick and seamless although my situation was an unusual one because of my credit and my trade in. Not once did they make me think it was in the wrong place. Edward assisted me over the phone and had me speak to my car sales man Jose Vega who delivered an incredible service, he stood by me at all times and met my every need including giving me pizza for lunch ! Carrie in finance did an incredible job in my approval , it was truly beyond any of my expectations ! I am very happy with my purchase and already referred people!


Great service

1
Monique on 08/12/2015

Customer Service: 1.0 Buying Process: 1.0 Quality Of Repair: 1.0 Overall Facilities: 1.0

Jeffrey and Cary were very good. I felt comfortable due to this is my 1st new car. Dealing with them I was very confident in their services. They knew the knowledge needed on what I was looking for, I would love for anyone else to work with them. Great Job


Best Place to Purchase a Vehicle From

5
Stefano Mitacchione on 08/08/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Have had the most wondrfull time purchasing a vehicle in my life. I appreciate Jose Vega and Mr. Younes Bougrine to the Max. Denise Moreu was very Appreciated. FInance Ladies are wonderful.


Great Service and Attention Jeffrey and Cary in

5
Tomas on 08/08/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Jeffrey in sales and Cary in finance did an awesome job and made the buying process very smooth and exciting. Will recommend them and Autonation Chevrolet -Airport to anybody


EXCELLENT SERVICE

5
Maria Florentino on 08/07/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

The customer service received by the people in here was superb! I had the pleasure to work with Sales Manager Edward and salesman Jose Vega and they made the purchase seamless. Carrie in finance was also amazing and catered to my financial needs. I loved the atmosphere these guys are AWESOME ! PICK THEM FOR YOUR NEXT CAR PURCHASE, you won't regret it !


Good service

3.5
Yoelvys Iznaga on 08/07/2015

Customer Service: 4.0 Overall Facilities: 3.0

It's good. But the experience was be better if wash my car and express services. But it's good


Very professional. informative

5
HappyCamper on 08/07/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Representive was very helpful and answered any question i asked. If he didnt know he found the answer i needed.


Great guy

4.8
Carlos&Melissa on 08/06/2015

Customer Service: 5.0 Buying Process: 4.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Everyone was very helpful and we got exactly what we came in for. Jose Vega spent extra time with us making sure we were getting taken care of


Very Quick buying experience!

0
Christian Reider on 08/01/2015

Jose Vega was easily one of the best sales man I've dealt with. He made the process very smooth and very quick. if your looking for a great sales man he is definitely the guy to go to!


Great service ! Clean place

5
Myria on 08/01/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Jeffrey very nice sale person and is kind with clients


Great service!

5
Yesenia on 07/31/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Jeffrey provided a great customer service! Was a easy experience. Would definitely recommend.


Great customer service! Would recommend to anybody

5
Heriberto parada on 07/25/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Had great service with this dealership the sales associate Jeffrey and Pedro did great ! And everybody in the building was very polite and generous would recommend to anybody


Great service

5
SandraZ on 07/25/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Jeffrey was very helpful and well mannered. Great experience, would tell family and friends to come see Jeffrey when buying a car.


Great servie

5
Melissa Reynolds on 07/23/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Steve in service is great! I would recommend him to all my friends that need there car serviced


greatist car deal ever

5
cul8er on 07/15/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We were looking to get a new car we looked online and saw the car we wanted. we came in and spoke to Edwin who was more than willing to help us with the purchase. He was knolageable about he car and was more than willing to help us with the two different state purchase. From coming from a very sour deal at another dealership to here at autonation I was happy and releaved to have come here. When we look for another car in a few years I would gladly come back here.


Horrible customer service

1
cv1007 on 07/13/2015

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Pricing: 1.0 Overall Experience: 1.0

I wanted two purchase two brand new vehicles. After submitting all of my information via email, no one contacted me again. It was terrible customer service. I ended up taking my business elsewhere where they treated me much better and they ended up getting two brand new vehicle sales. They're obviously not interested in selling vehicles if they don't even have the decency to reply. Don't go to this dealership.


Service Advisor

0
Joan Costello on 07/12/2015

We always receive excellent service from our Service Advisor, Steve Barton, and this time was no exception. He went out of his way to make sure that we got the best tires for our car at the best price after recommending that we replace the tires that were on the car due to baldness. He made sure that our car was ready when he promised it would be and everything went smoothly as usual. Steve is absolutely fabulous and we always trust his advice re: car maintenance and repairs.


Great place to buy a Chevy

5
Annie on 07/11/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

My husband bought me a 2015 Malibu and we are very satisfied our purchase !! Ziad and Edward where awesome and made our buying experience even better !! Would recommend this dealer to all my family and friends!!


your welcomed the moment you enter Autonation.

4.7
Philip L. on 07/10/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

I entered Autonation with hope a buying a new car and worried that I may not find something I wanted or how to do it. I started with Ziad Internet Sales Manager and was introduced to Pedro who would help me throughout the whole ordeal of making car buying enjoyable. I must say It was a little worry some but Pedro took away all that and found me the perfect car. Thank you Pedro! I am proud to say I am the new owner of a Chevrolet Camaro. Thank you to Ziad and Cary in financing. My worries are gone and sat moment to take sometime and say this a not dream.


excellent customer service from Jose and Edward

5
Chad Colorado on 07/09/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Could not have better service and facilities. Jose and Edward were excellent with everything. Would definitely recommend this dealership to anyone.


Great Service and Great Customer Service

5
Priscilla Alejandro on 07/09/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Brought car in to shop, car diagnosed, repaired and excellent customer service.


Great People

5
Jeremy Kendrick on 07/06/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

What a great experience. The service was very quick and I enjoyed my popcorn while waiting.


seat belt alert

0
Samuel Williams on 06/26/2015

Oil change and among other things I needed yo know why my seat belt alert kept going off when the seat belt was on while driving. That problem was not resolved


This dealership is awesome....nice team..!!!!!!

5
Franco Mascioli on 06/24/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The team is AMAZING....!!!!!!! Very professional....!!!


Great service

5
Gloria Ortiz on 06/20/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Staff was very helpful , very clean and impressive dealership


40K miles maintenance service

5
Hector Lozano on 06/18/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

the advisor gave me the right advise for the maintenance that should be perfomed to the car.He was always true and honest.


TO ALL AT AUTONATION CHEVY AIRPORT

5
Oscar Luna on 06/16/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

TRULLY EXCEPTIONAL,GREAT EXPERIENCE FROM SALES TO SERVICE, THANK YOU FROM OUR FAMILY TO ALL AT AUTONATION CHEVY AIRPORT


Great customer service

5
Ms. Sian on 06/10/2015

Customer Service: 5.0 Buying Process: 5.0

Luis N. provided great customer service. He was fun to work with and made sure I didnt walk out as a unsatisfied customer. He also made sure I was satisfied weeks after my purchase.


Great Service

5
Donna Aller on 06/07/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

We have always bought our new cars at the Lee Vista location partly because of the the great Service Department.Keep up the good work,customer satisfaction really is number one.


Great service

5
Winston Mccook on 06/06/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Service Experience was great. Everyone was extremely helpful and friendly. Prices were reasonable and the work was completed in a timely manor. Overall you guys did great. Continue to keep up the same quality of service and you'll have my business for years to come.


Job well done

5
Richard Brennan on 06/03/2015

Quality Of Repair: 5.0 Overall Facilities: 5.0

Staff was courteous and professional Repairs done in a timely manner.


Great service department

5
Linda Hollingsworth on 06/03/2015

Customer Service: 5.0 Quality Of Repair: 5.0

My first visit with my 2000 Tahoe was right after I purchased it, with 18K miles. I now have over 234K miles and your service department has kept her running great all this time. Hope to add another 100K miles before I need to replace her.


Ms. Elease Washington

5
Elease Washington on 06/02/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I had a 2006 Trailblazer that I had been having service there for almost 5 years, Mr Steve Barton was my service Advisor, he is amazing guy always gave me good advice, my truck had a lot of issues so he suggest Ziad Dabbas who has been in the business for many years,he asked what I needed and he got me the vehicles that were in my price range, and he walked me thru every step there after he is and amazing sales rep I would love to send family and friends when they are in need of a vehicle... MR ZIAD DABBAS DESERVES A BONUS FOR HELPING ME GET INTO A GREAT MALIBU !!!!! I LOVE THE CAR .. THANK YOU


Great dealership, works hard to give a good deal

5
Brian and Lisa on 05/30/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

John-Eric was absolutely wonderful. He spent a very long amount of time making sure we got the exact right vehicle for us. He was fun to work with, friendly and a very genuine person, not your typical salesperson. We love our new Volt!


Excellent Car Buying Experience

4.8
APKVS on 05/29/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Was interested in leasing a new vehicle, stumbled upon several options at AutoNation Chevrolet Airport that fit my needs. Started off the whole process via email, Salesman Edwin and Manager Denise were more than happy to assist. The whole process was seamless, everyone at the dealership was extremely professional and prompt. Wouldn't hesitate to reccommend AutoNation Chevrolet Airport to anyone looking for a new vehicle!


Courteous, fast service

5
Carolyn Hess on 05/29/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

We bought our Suburban here in Orlando in 2007. We have always been treated with courtesy. The service department is helpful when you do things to your truck like try to back out of your garage with your back door up, Or swiping off the rear view mirror as you back out of the garage. Our service representative has developed a good relationship with us and our vehicle. Although our truck has some years on it, it still feels like a new truck. Love the service department.


Superb

5
Melea on 05/28/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Manolo was so personable. He was helpfiul and informative but never pushy. Made the experience as pleasant as buying a used car can be


Great Service!

4.5
Firsttimebuyer on 05/28/2015

Customer Service: 5.0 Buying Process: 4.0

Manolo was great! He brought us right to the car in our price range and guided us through the whole process. He treated me--a first time car buyer--like a valued customer/niece, and he even encouraged me to reverse park when I was unsure of myself. Buying cars can be quite a headache, but Manolo managed to make it enjoyable.


Awesome Experience

5
Billy and Chase Wheeler on 05/21/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I drove 1 1/2 hours to look at a car at Auto Nation Chevrolet Airport. I met with Pedro. He took our info and then took us to look at the car. There was no pressure. No in a hurry salesman just trying to make a buck. Pedro was just fantastic!! He was very polite. The dealership was very clean and professional. When it came time to do the deal we took our time. But they did a great job getting my 18 year old son his 1st auto loan. I will drive anywhere to get service like I did yesterday. My son loves his 2008 Chevrolet Cobalt LT. Thank you again Pedro.


great service

5
Danielle Mains on 05/21/2015

Customer Service: 5.0 Overall Facilities: 5.0

Always a good experience when I go there. After my oil change they even ran my car through the car wash. Which was much appreciated.


Awesome Salesman "Manolo Rodriquez"!!

5
Lady Di on 05/21/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Great experience no pressure very patient salesman. Answered all our questions. Quality vehicles and great Customer Service.


Edwin

5
kobe on 05/19/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I loved the service great and edwin explain everything perfect I will pass along that auto nation chev airport is the best place to look for a car.


Chevrolet Equinox

5
Corey on 05/19/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Overall the experience was great. There was no pressure at all from Manolo the salesman. We only began looking at the numbers when I was ready. I felt everything went at my pace. And when it came time to sign all the paperwork, I was in and out in less than an hour.


Great Service

5
Yadira on 05/18/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Manolo, the salesman, was very helpful and responsive! He tended to my needs and tried his best to make me happy. I went to the dealer on Sunday and after looking into all my other alternatives, I returned on Monday and bought my new car. This is my second Chevy and I couldn't be more excited!


I am very picky about my Volt...so are they!!

5
595-RICE 2013 Volt on 05/18/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I can't say enough good things about my Service Adviser Dewell. They treat me and my car with respect, they keep me updated regarding progress and eta of delivery and always get me in and out in a reasonable amount of time. I strongly recommend considering the team over at AutoNation Chevrolet Airport for your service needs. I am confident that the rest of the advisers are equally as competent as Dewell, so regardless of which one you work with, you will be in good hands. I am very particular about my 2013 Volt. With that being said, I know that when she goes in for a check up or a minor fix (The Volt is very low maintenance), she is in good hands. This most recent visit I saw that they did detailing and car washes too. Prior to this I usually took her to Images Car Wash on Colonial (they are very good), but do to a time constraint, I decided to give them a shot. I chose the least expensive full service option $19.99. I must say....I was very very happy. So much so that AutoNation Chevrolet Airport is now my detailing spot. Thank you AutoNation Chevrolet Airport!


Got my first car

5
Rachel on 05/16/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Good service. Got my first car,thank you ob at autonation chevrolet


Excellent Customer service

5
Chrissy on 05/09/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I went to get my other vehicle service. I explained my situation to Ashhar and he was extremely helpful and encouraging. Next you know I purchase a new vehicle that I can afford. I never thought I'd could have afford a vehicle on my own. Now I don't have to listened to the verbal abuse from my soon to be exhusband. Ash save me from on ongoing verbal abuse relationship.


Excellent service

5
Rhonda Figueroa on 05/07/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Very happy with my experience as usual. I was thankful that a service member was able to go on a test drive. He was very knowledgeable about the Cruze and explained turbo engine when accelerating. That was very helpful!


great place to find a car

5
Wayne d on 05/06/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Very helpful and I was totally satisfied with my car buying experience. My sales rep Manolo was very friendly and helpful


Vehicle purchase

5
Jose A. Condor Leonaldo on 05/06/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Great Service on the sales department. Ihomar and Edward have a lot of patient an they make me feel great all time , they even buy me a Coke. Great people highly recomend it...


Great Customer Service

5
Shelly Carter on 05/05/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The service department team is very helpful and courteous. David Vega and Steven Barton are very professional and always willing to answer my questions.


bought my car

5
dina markoum on 05/02/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I bought a Hyundai 2015 with Abdellah at the autonation Chevrolet, by the airpor . In Orlando FL and my experience wqs amazing. This dealer wqs verry helpful. He helped me through the whole process and it all went smooth. I definitely Recommand thos dealershi and abdellah himself. Great job!!!


great service

5
Claudia Mason on 05/01/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

My Service Advisor, Jacques, fixed the recall issue on my vehicle without being told. Efforts like his are what keep me coming back. This is the 4th vehicle that I purchased from this dealership. Love them!


Taking Charge of a problem

4.8
Dorothea Mullen on 04/26/2015

Customer Service: 5.0 Buying Process: 4.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Had to come back because key to car I bought did not open trunk. Was prepared to get the run around, but the salesperson took immediate responsibility and facilitated replacement key at no charge and no hassle. Never dealt with car dealer so pro-active and accommodating. Heads off to your personnel.


Great experience with ashhar

5
Mohammed khan on 04/23/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Ashhar and ob did a great job of assisting us with getting a new car.I would recommend them to anyone.


Satisfied Customer

5
Deborah Candelore on 04/23/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The service manager, Ean was extremely professional and handled our concerns completely. He is definitely interested in customer satisfaction and is an asset to your dealership.


Incredible car buying experience

5
Ian Young on 04/23/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Ash and Jamal were the best guys I've ever bought a car from. They got me the car that I wanted for an amazing price and were accommodating and extremely helpful throughout the whole process. If you are looking for a car ash and Jamal are the guys to see hands down. The car buying process can be painful but this was great from start to finish. They are insanely funny and I was laughing nonstop from when I walked in to when I drove off the lot. Id come back here for every car purchase from now on. Thank you guys for getting me the car I wanted for the price I wanted and making this a great experience. Highly recommend this dealership and especially Ash and Jamal, you'd be crazy not to request them and I'm sure you'll be as pleased as I am. 5 stars to these gentleman


Very unhappy with my spark

3.2
Greg Jacques on 04/20/2015

Customer Service: 4.0 Buying Process: 4.0 Quality Of Repair: 1.0 Overall Facilities: 4.0

I bought a spark back in January and have taken it back 3 times because the way it drives does not feel normal. First time I went there they told me was normal second time I went there I actually asked for someone to Test drive it with me and Greg the technician told some of what it did was normal but the jerking, stalling or pulling when driving at low speeds wasn't so he did an update in the transmission and stated that within 100 miles the car should feel better did not happen to get back a third time and supposedly they contacted GM and stated it was normal. Still jerking and stalling now waiting on a response to see if the company decides to refund me for my car for something they want to say it's "normal"


14 Impala 2LT

5
Terrell on 04/19/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

From the time I drove up, I was greeted Beshoy. Told him what I was looking for, did the test drive. Got back talked about the figures, and came to an agreement. During the buying process the entire staff made us feel like family. Asked us if we needed anything. After everything was done I was able to drive my new car home. Will be buying my future vehicles from here. I would like to say thanks to Beshoy for a great car buying process.


Chevrolet Spark Purchase

4.7
MCOsting89 on 04/19/2015

Customer Service: 5.0 Buying Process: 4.0 Overall Facilities: 5.0

First time buying a new car and it was my sales persons, John-Eric's first sale. He did great! He was very honest and down to earth and did not try to sell me something I did not want, I came in wanting a very specific model, ended up getting more for my money in the end. There was also very little negotiating needed, because the sales manager produced a price and payment in my range the first go around, I was very pleased about that. The really only downside were a few things, it took close to 2 hours to close the sale because they only had 1 finance representative, so it was a little annoying, but not the worst. Also, before you leave they have you set up your first vehicle diagnostic with OnStar, I get home, read the email it sends me and it reveals my tire pressure was 8 LBS under-inflated right off the lot, again, a little annoying but not awful. I brought the vehicle back the next day (they were filled with nitrogen, I could not fill them up myself) and John-Eric and Ashaar (?) took care of that situation very quickly, no questions asked. Overall, I'm pleased!


Excellent experience

5
lerew on 04/18/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Very nice folks to work with and reasonable price. Location is very accessible. Nice selection of vehicles choose from.


Purchased a Jetta!!

4.7
Viking Fan on 04/17/2015

Customer Service: 5.0 Buying Process: 4.0 Overall Facilities: 5.0

Luis Narvaez was pleasant to work with. I RECOMMEND HIM FOR YOUR NEXT PURCHASE!


Terrible service and manager.

1
DAVID on 04/15/2015

Quality Of Work: 1.0 Pricing: 1.0 Overall Experience: 1.0

I took my car with a hybrid problem only , when I picked the AC wasn't working. Few weeks later I took it again because I shows that there is a problem with the hybrid again. I brought on Monday, nobody call me nothing. So I when to the dealer on Wednesday and they said there is a problem with the transmission pump. Once again the car got into the dealer just with a light showing that there was a problem with the hybrid , now the steering wheel is shaking a lot, I can't drive the car. I spoke with the manager from the service department and all he said is that they don't touch nothing. So can somebody explain to me, how did they check the damage if they don't touch nothing, and why the car got worst . The mechanics from that dealer are not professionals because if they have to damage something else in order to check the damage is not fair for the customer. Nobody wants to help me, all I want is my car like it was at the moment I left with them. THE STEERING WHEEL WASN'T SHAKING.


Great service and excellent sales team

5
Antonio Feroce on 04/15/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Very personable service and always willing to help with any concern! Definitely bringing Corvette there for all services when needed.


Detailing

5
Megan Crane on 04/14/2015

Customer Service: 5.0 Quality Of Repair: 5.0

Friendly service, Was greeted by my name and they even referred back to last time I was there. Really means a lot when receiving excellent customer service.


Great Dealership

5
George Singleton on 04/13/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I found the service rep Steve Barton to be cordial and efficent. He serviced the Corvette as promised and on time. I have great experiences with all the people I have encountered at the dealership. the prime reason I have made several purchases


GREAT SERVICE

5
MAURO LOPEZ AND SEBASTIAN LOPEZ on 04/11/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

THANK YOU AutoNation Chevrolet Airport. Thank you Jose Barreto, Manolo Rodriguez, Denis and Charlie Alvarado for all your help on getting me on my 2010 Chevrolet Equinox. The service was great and I would recommend and anybody to buy used or new car there.


Ziad is the man

5
Daniel Sydor, Infinity Service Plumbing Inc on 04/08/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Just purchased my 6th vehicle from this location, all from Ziad. The work van was for my business and needed certain options at a certain price, Ziad worked hard to make both needs happen. I received a great van at a great price. When needing my next vehicle, I will definitely use Ziad again.


Quick reliable service.

4.7
Mark Rogers on 04/06/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 4.0

I have been getting truck serviced at this location since new. Service adviser Steve is the best. I trust him with my vehicle and his recommendations.


AutoNation service like no other in Orlando

5
Don Caster on 03/31/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I had a water pump leak on my 2010 Buick Enclave. Upon visiting your location I was advised to have my vehicle towed into your facility by David at the front desk and he took care of every detail regarding the repair from arranging the tow right down to the exact time the vehicle would be ready. As a vacationer to the Orlando for 15 years or so I never felt more important as a client than I got at your location. Thank you David for converting a difficult issue into a pleasant one.Don Caster


Great Customer Srvice

5
Jonathan Z. Demaisip on 03/31/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The service is astounding, the staff are professionals worthwhile to mention very polite, and the atmosphere is clean and cozy. Thanks AutoNation Chevrolet Airport ! Happy Easter and God bless you all . . .


Great service from Manolo

5
Manolo on 03/29/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Manolo did an amazing job as a Sales Man. Would recommend him to anyone. He found the car we needed and gave us a great deal on it. Amazing guy, he definitely gets five stars !


Very hospitable

5
TDC on 03/27/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Beshoy was very welcoming and happy to help. He made sure I was taken care of and that I liked everything about the vehicle I was purchasing. Would definitely recommend this location and Beshoy to others looking to purchase a vehicle!


WONDERFUL

4.8
Amanda Hilbert on 03/25/2015

Customer Service: 5.0 Buying Process: 4.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

It was a wonderful experience, we will be coming back for our next purchase !!!


Excellent customer service

4.7
Andrew H on 03/19/2015

Customer Service: 5.0 Buying Process: 4.0 Overall Facilities: 5.0

My salesman, Alex Gomez, went above and beyond to make me feel at home in my new Chevy. Had an excellent buying experience and would recommend to friends.


great service great people

5
Ms Massey on 03/16/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Great place to visit there customer service was great as well as there staff I was treated like more then just a customer it was almost like I was family Luis, john-eric , and sunshine helped me every step of the way and I am so happy about my car


Excellent !!

5
Armando on 03/16/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Beshoy made everything about buying truck very easy and painless. He explained and set up every fiture the truck has. I will recommend everyone I know to come and see Beshoy on there next car or truck purchase.


Awesome service

5
Jansy Alvarado on 03/13/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Since December the Salesman Manolo Rodriguez, helped us looking for a good deal. He was really patience with us, and he founded what we liked. Everybody here is really friendly, and they treated us like family!


Routine Service Appointment

5
John De Coursey on 03/13/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Steve Barton and the staff were very courteous, friendly, and straight-forward throughout my appointment. They did a wonderful job. I also like the new Service Waiting Area!


Best Chevy service department in the area!

5
Brian Cole on 03/11/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Troy, the service person was excellent. Polite, knowledgeable just plain perfect person to deal with. I have dealt with two other dealerships in the area and far and away, you guys are the best!


Dealer Fees are a ripoff!

1.7
Ripoff Alert on 03/09/2015

Friendliness: 3.0 Pricing: 1.0 Overall Experience: 1.0

My son is leaving for Air Force flight school and needed a small car for his wife to get around base. Looking over a used Mazda 2 that seemed to have a decent price. This dealership puts on a $500 "paint protection", $300 "theft protection" and $700 "dealership fees". All non negotiable. That's their $1500 profit right off the top on a $12000 vehicle. They said the paint protection and theft protection is installed on all cars "no matter what" and is non-negotiable. Who would want to pay an additional $1500 for the privilege to buy a Chevy. UnAmerican trying to rip of our servicemen. Shame


sunshine and John eric

5
David miller on 03/06/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Great job very helpful sunshine and John absolutely rocked they were a great team and took very good care of us automation rocks they were very discipline well informed very knowledgeable and above all the most honest salesman they made us feel like true family


excellent service

5
DT on 03/06/2015

Customer Service: 5.0 Buying Process: 5.0

Alex Gomez made my buying experience a great one. I recommend him and autonation to anyone.


Experience at AutoNation

0
Terence Blank on 03/05/2015

I arrived with my car options in hand for a new 2015 Malibu that I was interested in buying. AutoNation just happened to have the car on the lot that fit the requirements. I took a test drive and had my trade-in evaluated. The experience at the dealership was great and Dean Riddle and Jose Barreto did a great job. I believe the price was right and would go back again.


ASHHAR is GREAT!!!

5
Ashhar on 03/04/2015

Customer Service: 5.0 Buying Process: 5.0

Best sales person I've ever met. He's very helpful and knowledgeable. Really works with you in getting you what you want based on your needs. Great experience doing business with Ash!


awesome service

5
GeorgeK on 03/04/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Honest employees, well oriented, approachable with clean work areas...definitely 5 stars..Will recommend family and friends to AutoNation Chevrolet Airport


great sales person!!!

5
Hernando Garcia on 03/04/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Hi my name is Hernando Garcia. I just wanted to write you a quick note to thank your for your honesty and dedication while selling me my new car last month. thanks to Manolo Rodriguez, for answering all of my questions honestly. I'm happy with the car I purchased, and I'm not freaking out about the purchase price. That's a pretty ideal situation when it comes to buying a new car, and it's all thanks to you.You can be sure that if I have any friends looking to buy new cars in the future, I'll be sending them to AutoNation Chevrolet Airport, and telling them to ask for MANOLO. Thanks again.Manolo Rodriguez excellent person, excellent sales person and another thing he loves what he does!!!


Amazng service

5
Bessy on 03/03/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I lost my key and Jamal did an amazing job getting a replacement for me


UNBELIEVABLE CUSTOMER SERVICE

5
Michele S on 03/02/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I had an issue with my vehicle that I purchased from AutoNation Chevrolet Airport. Being that I live in Cocoa Beach I took it to another dealership closer. Well things didn't go well there with my airbag, so I contacted AutoNation & I received a call back from Younes Bougrine & Ian McKenzie Service Department in regards of the situation my vehicle was having. They immediately picked up my vehicle brought me a loaner and did all repairs that needed to be done, the dealership took care of this. So impressed with this kind of service that it makes you really not want to go anywhere else. I have to thank Ian McKenzie for your patience with me & SUPERB customer service. This Dealership stands by what the say they will do. Totally blown away by the customer service I received. It was fantastic.....


Started off shakey... Ended up working out

3.7
Samantha on 03/02/2015

Customer Service: 3.0 Buying Process: 3.0 Overall Facilities: 5.0

Ash was great! We started off the experience a little shakey and were about to walk away. Ash got involved and we were able to negotiate them down to a better price after a long 6-7 hours at the dealer. My reccomendation is to definitely check out this dealer, but prepared to spend a lot of time waiting.


A long day in the dealer, but worth it

3.8
Sammvannx on 03/02/2015

Customer Service: 3.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 3.0

We started off the experience a little shakey, and were ready to walk away. Ash got involved and saved the day. We were able to negotiate the price of the car down to where I felt comfortable, but we were there for 6-7 hours.


My experience car buying

5
Luis Espinosa Jr. on 03/01/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

My experience buying a car with auto nation was awesome. From the greeters at the entrance to the sales person;Thanks to Mr. Beshoy Fadlalha who made the process simple quick and on point, his experience as a sales person was very noticeable. From the beginning he new what i was looking for and made me very satisfied customer. Mrs. Charlie Alvarado did an awesome job finalizing the process and paper work. Kudos to both of them these are the type of people I like doing business with and look forward to meeting when purchasing a car.


My buying experience

4
JASON CARPENTER on 02/28/2015

Customer Service: 4.0 Buying Process: 4.0 Overall Facilities: 4.0

My experience is very good. Beshoy was very helpful and got me the deal I needed. I would recommend this dealer for people want to go through the buying process quickly.


Service Visit

5
Bryan on 02/27/2015

Quality Of Repair: 5.0 Overall Facilities: 5.0

Very good experience. The entire staff was helpful and the updated service waiting area is nice addition. Bryan


Great service

5
Mariah Torres on 02/27/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Alex my salesman, is outstanding and took care of my needs and found me the right car I have been looking for for the right price he is the best


Best experience !!

5
Vany on 02/27/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I bought a pre owned vehicle at Autonation Chevrolet airport and wow this has been the best buying experience from the moment I walked in to the moment I took delivery of my vehicle. If your looking for a new or pre owned vehicle go see them let them know what your looking for and they will find it !!! Go see Ziad and Denise they really know what customer service is ??


Excellent customer service, great sales team!!

5
Jradoui on 02/26/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I bought my Van from the Chevy airport dealership.The sales team were professional, especially jamal and Ashhar they were so helpfull and not pushy at at all, they made my buying experience so smooth.Definitely i will comeback to trade my other car for a new one.i really recommend buying from this dealership.Thank u


Sales Representative

5
Elisa Staley on 02/25/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The Sales Representative was very kind and professional.


Great service

5
Fransisco on 02/24/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Great service, polite, explained everything in details. If you meed a good vehicle Will recommend yo to ser and speak to Beshoy


luis sales person

5
vanessa reyes on 02/23/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Very professional had just want i wanted. Yes i do. We went to other dealerships by far this is our best experience.


Great Customer Service!!!!

5
Rene R. on 02/23/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Thank you AutoNation & the sales rep Beshoy were awesome! The process was fast and easy and they worked there best to get me the most affordable price Thank you I am forever Greatful!!!


Mr.Steigergerwald

5
William J Steigerwald on 02/22/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

My trruck they doing exelent job in detail areso great


Mr William J Steigerwald

5
William J.Steigerwald on 02/22/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I get a great truck and a good price,the truck as discibe inthe internet are a 100%satisfice .the salesman Manolo Rodriguez was very helpful


Gloria G Steigerwald

5
Gloria M.Steigerwald on 02/22/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Manolo was excelent sales consultan very frendly helpfull person hi realy care about the customer if you need a car i recomend Mr Manolo Rodriguez phone 407 852 2010


Great service

5
Twyla1 on 02/22/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

The process was longer than I would have liked, but Ashhar made the experience very personal and straight forward. He has great customer service skills. Jamal was also helpful during the process.


Great Customer Service!!!

5
Rene R. on 02/22/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Happy customer. Alex did everything he could to help me find the right car. Buying experience was quick and easy, they didn't have me waiting for hours. I would definitely recommend AutoNation to anyone looking for a car. Thank you Alex & Thank you AutoNation Chevrolet Airport!


Great new car experience!

5
Scott on 02/21/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Dean was a great salesperson to deal with. I highly recommend Dean and this Autonation Airport location. This dealor worked hard to get me the right price!


David Vega is the Best

4
Jay Alicea on 02/20/2015

Customer Service: 4.0 Buying Process: 4.0 Quality Of Repair: 4.0 Overall Facilities: 4.0

The service consultant manager David Vega makes you feel as you if you purchased a luxury vehicle with the type of customer service he provides. Whenever my family and I take our vehicles to be serviced he makes sure that we understand everything that has been done on the vehicle and that we are completely satisfied with the the service. Best of all he does not make you feel uncomfortable if you request for something to be redone because it did not meet your expectations, in fact he will make sure it gets done right so that you leave happy.


Great service for veterans

5
David Pierce Jr on 02/20/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Amazing job. Chip, Mark and Ziad all did great. Overall the whole experience went smooth.


Great service

4.3
Bryan on 02/19/2015

Customer Service: 5.0 Buying Process: 4.0 Overall Facilities: 4.0

Ash and Jamal were exceptionally helpful and friendly throughout the car buying process. We had been to another autonation location previously and were very dissatisfied with the service quality. At the airport location, everyone had a smile. Ash didn't pressure us and made sure we were happy and well cared for. He was also a good sport on our stick-shift test drive adventure!


Excellent service

5
HappyCouple on 02/19/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

We went to get our car serviced and my husband asked Dewell Sanchez (Service Consultant) about the process for buying a car and the cars they had available, so he, very kindly, took us to Manolo Rodriguez (Sales Consultant) that resulted to be an EXCELLENT salesperson. He had patience with us at all time, showed us the cars that were on our budget and met our expectative. We ended up taking the car that we liked from the beginning.


luis narvaez

5
virginia chappelle on 02/16/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Mr.narvaes was very knowlegible and and kind.Would recomen to any other clients.for future.Very happy with vehicle .


Award Winning Customer Service

4.7
Henry C. on 02/16/2015

Customer Service: 4.0 Buying Process: 5.0 Overall Facilities: 5.0

I had an opportunity to visit Autonation Chevrolet near the Airport. The staff was very friendly and helpful. The salesman name Beshoy Fadlalha was very helpful. He provided excellent customer service and he made the car buying process painless. Beshoy was very focused on making sure I understood everything related to my new car. Beshoy is definite an asset to the Autonation family.


Great customer service....clean facility...

5
Pearl Norman on 02/16/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I really enjoyed my customer experience at AutoNation. My sales person was the best. His name was Beshoy Fadlalha. Beshoy helped guide me to my vehicle of my dreams. He convinced me that the car was a very good car. He made the shopping and buying experience pain free. Hats off to Beshoy Fadlalha for providing excellent customer service.


Best Car Buying Experience

5
Dontrell on 02/16/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

My last few car buying experiences have been terrible. This experience was the best. The staff friendly and knowledgeable. I will be back to buy my wife car here.


excellent service

5
DS on 02/16/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Buying experience was great. Customer Service great. No pressure to buy environment.


Lacrosse

5
Daughter of Mrs. Norman on 02/16/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I accomany with my mother to purchase a 2014 Buick LaCrosse. The experience was very pleasant. The Sales Consultant Beshoy Fedlalha was very nice and friendly. The location is clean and the waiting area is comfortable. The staff was kind, including the finance person, he was very knowledgeable. It was a no pressure environment. My mother was very happy with her purchase.


$38,740

Mileage: 6

Color: Other

Transmission: 9-speed Automatic

Body Style: SUV

City: Orlando, FL

Engine Type: 3.6L V6 24V GDI DOHC

$41,900

Mileage: 6

Color: Other

Transmission: 8-speed Automatic

Body Style: Pickup

City: Orlando, FL

Engine Type: 2.7L I4 16V GDI DOHC Turbo

$38,965

Mileage: 6

Color: Other

Transmission: 9-speed Automatic

Body Style: SUV

City: Orlando, FL

Engine Type: 3.6L V6 24V GDI DOHC

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