Automotive Avenues

4.8
Overall Rating

Customer Service: 4.9 Quality Of Work: 4.8 Friendliness: 4.9 Pricing: 4.6 Overall Experience: 4.8


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T-H-E Best Dearlership and Service Department!!

5
hotshot on 11/27/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I knew of AA over the past years as a credit union referral for purchasing cars. When Credit Union Of Denver ran a contest for cutest dog. I had my neighbor submit photos of her dog Zeus. He won a spot on the inside cover of the 2015 calendar that AA sponsored by giving us free & discounted oil changes. The first time I took my 2005 Hyundai Elantra in for service, Jerry - Service Manager and his staff were so nice. They treated my as I was a long time client.I had my oil change without incident and no mechanic coming out to tell me urgent car repairs needing to be done. I've kept my car in perfect running condition, needing only tires, brakes and the mileage limit repairs since I've owned it. When I'm ready to purchase a new vehicle, which will most likely be in 2017, since my car is now 10 years plus, I will most certainly do so here without hesitation. I've never met a more customer friendly car dealership/service center since I've been driving for 40 plus years. This business gets a 5 star, plus, plus rating from a very customer oriented business.


Awesome

5
Toyota, bv on 11/14/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We felt very comfortable right away. Everybody was amazing and friendly, there was no hassle and we never felt rushed to make a decision on the spot. Thanks for a great car buying experience.


They found me the perfect car

4.8
Jennifer Severance on 11/14/2016

Customer Service: 4.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I am delighted with how quickly and easily I was able to find and purchase the perfect car for me. They were even able to keep it inside my price range. I arrived pre-approved but the finance department found me an even better deal!


Great customer service

5
Bernie36 on 11/13/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The sales team was great, my husband and i are both elderly and they brought the cars to us to see instead of us having to walk around the dealership to look.


Buying my new car

5
C Persichitte on 09/16/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This is truly the best store for a new or used vehicle purchase experience I have ever had. Dan Krofta in sales and CJ Crowl in Finance were the best.


Why go anywhere else?

4.8
Joseph Spence on 09/02/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

If you aren't doing BOTH your used and NEW car shopping at AutoAves it's because you haven't been there before. They can get almost any vehicle you want! Credit unions love them because they give you fantastic service at a fair price. They are to automobile dealers what Bellco is to credit unions. If you know Bellco. Nuff said. Pat and Mary were great help in finding just the right car to fill my needs. The service department took great care of my other car I brought in for service. Again, excellent work at a fair price. And remember, if they don't have it, they will do that best to find it!


Fourth car purchase... Still the same Amazing service!

5
Iowa Rudy on 08/31/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My wife and I purchased a new 2016 Subaru Crosstrek. Our fourth vehicle purchased from Auto Aves since 2004. The first three cars were purchased while we were living in Colorado. We moved to Iowa two years ago. Not having much luck with the dealerships in Iowa, we contacted Dan Krofta last year and finally bought a car this year.Dan went above and beyond to help me get the exact car we wanted. He was patient, friendly and never pressured me into anything. I flew in on Tuesday evening, took the light rail from DIA to the hotel. Dan picked me up in the morning and even brought me a breakfast burrito! That is top-notch service! I appreciate all that Dan and Auto Aves have done for my family since 2004. We will be buying all of our cars from them no matter where we are in the US. It's been a pleasure.


Awesome!

5
KIM MOORE on 08/23/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great attitude and fast service! Jerry and Tom are amazing and friendly! I will continue to take my car to be serviced at Automotive Avenues.


Best and Easiest Car Buying Experience Ever

5
EMILY A. on 08/08/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was in the market for a used mid-sized SUV. The whole experience from getting the loan from Foothills Credit Union, to driving off the lot with my new (to me) car, was exceptional. Tom Sullivan was wonderful to work with on every step of the experience. In fact, everyone I met at Auto Aves was professional and helpful. I tell anyone who will listen about what a great experience I had. Thank you! ~ Emily A


Professional,fast service

4
dwnewc on 07/28/2016

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 4.0 Pricing: 4.0 Overall Experience: 4.0

This is the third car that I have perchased from Automotive Avenues and it has always been a pleasant experience. The service department has always been fast and efficient in doing service on my car.


Professionalism, patience, understanding, helpful, dedicated

5
Kathleen Hauge on 07/23/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Our experience buying a new used car from Automotive Avenues was one of the best experiences we have ever had buying a car. Our situation was complicated and required 1/2 day of juggling and working figures to get it right. The representative we worked with was patient, understanding, knowledgeable, professional, and worked her magic to get it all done right. She never even got a lunch! We couldn't have been more grateful. Plus, the car the perfect price for what we needed.Hats off to Cheryl Mensch!


Great Experience

4.4
Francesca Gentile on 07/20/2016

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 4.0

This is the second car I purchased at Automotive Avenues. During this experience, I went later in the evening, knowing what I wanted to look at. I met my parents at the dealership and they were already being helped. I took the car I purchased on one test drive and bought the same night. Tom was very helpful and patient during the process, explaining all of my options. I would recommend Automotive Avenues to my friends and family.


They were great and patient and helpful.

5
hope on 07/19/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I would recommend them because they care and are very helpful. They took the time to listen to my needs and were very patient when I changed my mind on the type of car I was choosing. They were concerned that I got the car that I wanted. Very good customer service.


Overall Excellence!

5
Jennifer Sylman on 07/15/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

From start to finish, our experience at Automotive Avenues was excellent. From the time we called to make our initial appointment with Dan Krofta to the actual purchase of our car, we received superb service by Dan and a friendly and kind staff. I would say out of all the cars we have purchased in the past, nothing can compare to our experience at Automotive Avenues. Knowledgeable, friendly, prompt service and competitive prices too. So highly recommend Automotive Avenues and Dan Krofta!


The Service Department at Automotive Avenues is awesome!

4.8
karyn.wellercoffman on 07/09/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

We've never had a problem with any aspect of the Service Department. Their service is prompt and courteous. Jerry is helpful in every way possible, and we greatly appreciate what he has done for us. Always happy to deal with you guys!!!


Problem fixed and I am happy with the results.

5
Magster8077 on 06/17/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Took my Nitro in for my air conditioning to be fixed. My extended warranty covered most of it but there were a few parts not covered. Since I am on a fixed income Joel worked with me to get my cost down as much as possible. I really appreciated that. Took my vehicle home and the air conditioner was not working. Called the service department and was told to bring it right back in. After being inspected again a leak was found and was fixed. Joel apologized for the inconvenience of me having to come back. I wasn't upset because things do happen. Just glad the problem was fixed and it is working great now.


A little frustrated with a couple of staff

4.2
wlgcm on 06/16/2016

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 4.0

I was a little frustrated with a couple of staff because they were telling me "too much information" regarding our purchase, "I have to get up really early tomorrow to go get the car you want to see."; "It costs us $50 every time we bring a car in from another dealer."; "You know we don't make very much on a car that was not on our lot, but it is in our contract so we do it."; "I normally sell 6-8 cars on a Saturday, but this is taking a while."; "I have two customers waiting for me on the lot after I am finished with you.". We felt those remarks were totally unprofessional! I DON'T CARE... I am your customer and you do what you need to do to take care of my purchase. Jacob was awesome and so were the ladies at the reception desk. The staff that cleaned the car, took care of our trade in, etc were also great. By the way, we ended up buying the vehicle Jennifer "got up really early" to go get.Something else that concerned me is our salesman told us if Aurora Federal couldn't give us the best rate, the loan guys might be able to find a better rate. It is my understanding that is totally against policy.When we came back from lunch to actually purchase the vehicle, Dan was with another customer and we were told Jennifer would help us until he was finished. We waited a while and then were told someone else would help us; eventually Dan came through and told us he would be right with us, he was finishing with a different customer. This is our 3rd purchase from Auto Aves, but it may be our last. The only reason we will go back is because we absolutely hate dealing with dealerships.I doubt we will use the service dept because we are 70 miles from you. I really wish the store in Aurora was still there.


Top notch

5
Dennis Trujillo on 06/08/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Mike and his team.!!!! OUTSTANDING. Above and beyond any expectations. Genuine care about customer . Went out of his way and spent his own time (not commissioned ) to make sure he got me the absolute best car and price. Stay in contact and made it feel like I had a friend on the inside .


Great experience!

5
Ram1500 on 06/07/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This was one of the easiest buying experience I have ever had. They had the truck I wanted. They gave me just what I wanted for my trade...and did it all in record time.


Awesome!!!!

5
Cecy67 on 04/26/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Every single employe have a very nice and very profesional acctitude, kind and I have only a word,Professionals.Thank you every one at Autoavenues in lakewood.


Most wonderful car buying experience I have ever had.

5
HappyBuyer on 04/26/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was very nervous when I arrived at Auto Aves, as my last car purchase was awful. From the moment I approached the doors, I was greeted with a smile. Christian helped me initially, and he was very friendly and professional. Then Dan took over, as my Credit Union falls in his area. He was very friendly and personable! My boyfriend arrived as I was about to leave on a test drive, and warned me to be careful as "All car salesman are in it for a deal and that's it." I liked the car I test drove, but Dan thought I would like something a little different, and my boyfriend wanted me to keep shopping anyway. It was the same price, very similar mileage, but had more" bells and whistles." We test drove the car he suggested, and LOVED it!! It was perfect for me! Within 4 hours of arriving, I was signing the papers. Not once was I pushed or pressured into anything. I feel like Dan pointing out a different vehicle, is because he wanted me to have something great, not just something good. As I was getting ready to leave, with my new car, I noticed a chip in the windshield. I pointed it out to Dan, and even though he could have said it was my problem now, as I bought the car AS IS, he didn't even have a moment of hesitation when he gave me the information of who to call to get it fixed, on their dime!! I still can't believe it!!! Oh and my boyfriend, who said all salesman are only in it for a deal, was VERY impressed with Dan, and the way Auto Aves treats their customers, and the quality of the vehicles they have. He even wanted to buy a car from them! I will NEVER buy a vehicle from anywhere but Auto Aves!! They are cut from a different cloth, and the customer benefits greatly from that! Thank you so much, Dan, for looking out for me, and providing the greatest experience!


Great

5
FS92 on 04/20/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Everyone at the dealership was really friendly and knowledgeable. There was also a large selection that I was able to take my time to find what I wanted.


Great Service

5
jwach001 on 04/19/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Professional and courteous. Repairs were fixed when I was told and prices were lower than expected. This is now my go to service center in town.


Canceling Clear Bra

3
patsy72 on 04/11/2016

Customer Service: 3.0 Quality Of Work: 3.0 Friendliness: 3.0 Pricing: 3.0 Overall Experience: 3.0

When I left a message for Cheryl on April 4,2016 at 11:04am, stating I no longer wanted the clear bra be put on the Buick, called back and left another message with Colleen later at 5:49pm, never heard back, letting know, she had taken care canceling the clear bra.


Used Vehicle Purchase

2.6
JACQUIC 113 on 04/01/2016

Customer Service: 3.0 Quality Of Work: 2.0 Friendliness: 4.0 Pricing: 2.0 Overall Experience: 2.0

Purchased a vehicle on March 4, 2016. Pay close attention to what is being sold to you for example the service contract which is not necessary and expensive. I cancelled it and have not received a credit as of this date however when I received my card for registration it is included in the tax value of the car for which I will have to pay tax on something I wont use.My credit union gives you three months to pay the first note and my paperwork was typed up for the first payment to occur the next month. When I queried the staff person he replied you would still have to pay interest. But wasn't that my choice to make


Automotive Avenues

5
Jeff H on 03/31/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This was the first vehicle we had purchased in 14-years. Automotive Avenues made the purchasing of a new vehicle so easy. Mike was awesome to work with and he was able to use his selling expertise to make the purchase easy and enjoyable. Before we knew it we were driving off the lot with our new rig.If I could give a bonus star I surely would.Thank you Automotive Avenues for making our new vehicle purchasing easy and enjoyable. And thank you too for being 100% honest.If in the future we are looking to purchase a new vehicle, we will travel from South Dakota to purchase from Automotive Avenues.Thank you,Jeff H.Rapid City, South Dakota


Thanks gerry

4.8
Zecar58 on 03/31/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

After my wife's car totaled in an accident, and not her fault,we had a specific cAR ,we were looking for,and gerry found it,really happy with the way it went,thanks


Second Time, Same as the First. AWESOME..!!

5
GR8VIEW on 03/29/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We knew what we wanted, and Tom found it and had it delivered within hours of it coming off the truck. Everything went as planned; Smooth and Hassle Free.


Auto Purchase

4.8
Bailey86 on 03/27/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Friendly, Warm, Not Pressured, Down-to-Earth. I checked out a few dealerships before coming here. Everywhere else felt very pressured and rushed. I felt relaxed and instantly calm. Also, having the ability to test drive a car on your own was a huge plus.


Great Expeirence

5
Dfreyta on 03/17/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

After purchasing my SUV, I had a great experience with Automotive Ave. My Sales Associate (Christian) was professional and gave me all my options, before I made my choice on a used SUV. It had minor wear and tear, but they fixed everything in the first month for free. For that reason, I would recommend Auto Aves to anyone!!


Great experience

5
Richard on 03/15/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This was a quick and painless experience. I knew what I wanted and in 2 days I had it at a price I wanted. Cheryl was great to work with. I will recommend Cheryl and Auto Aves to anyone looking for a car.


Best Car Experience

5
mralejandrosilva on 03/13/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I shopped around at various dealerships. They were pushy, misleading, and their negotiating tactics were definitely not fair. On the other hand, Auto Aves was a no hassle experience. My rep (Paul) was super friendly and tried his best to help me out. He was there when I had questions, and gave us the freedom to test drive on our own to avoid awkward conversations or pushy sales tactics.


The best, easiest, quickest and cheapest way to buy a truck!

5
Mhkent on 03/12/2016

Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I got exactly what I wanted at the best price. This is the only way I will ever buy a car again. Thanks to Tom for his great work.


Helped me find my dream car!

4.8
Gabbymarlong on 03/11/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I was very please with all the helped I received. They found the car I have always wAnted with thefeatures I wanted! My next vehicle will be purchase there again!


Quick and Easy

5
Chellee13 on 03/03/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was very pleased with the service I received. I knew which vehicle I wanted to purchase prior to my arrival. They had the vehicle ready for me before I got there. Everyone was polite and courteous despite a busy day. I drove away with my vehicle within 3 hours!


Renewed Experience

4.8
Hunter on 02/26/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I have bought four cars at Automobile Avenue over the past several years and have always enjoyed working with real professionals. My latest search put me in touch with Chris who offered to negotiate with another dealer to obtain a Highlander that I thought I might be interested in looking at and driving. The day my wife and I went to Auto Aves Chris had a doctor's appointment. While we were waiting to speak to someone I went for a walk around the lot and by chance, I found a Touareg that better suited our needs. When I returned to the lobby, The manager (I assume) had arranged for us to speak with Duane who was busy at the time trying to manage two other clients. This is were Mary stepped in and arranged for me to drive both the Highlander that was now on the lot and the Touareg which I had found. Long story short - we bought the Touareg. It all happened so smoothly. I was really impressed how quickly everything was managed. Gideon answered all of my questions about the Touareg and Robert put together a great financial package. What a team to make all of this happen when it looked like there wasn't going to be a sale. Regards,The Larson's


AWESOME

4.8
JeepsRus on 02/24/2016

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We've purchased many cars at Automotive Aves over the years & enjoy the experience. Looking on-line is easy but loved working with Jennifer Winters!


Very helpful

5
Anthony Chavez on 02/21/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Very happy. No BS. Very accomidating.Have bought here before and will buy here again. I will recomend to eveyone I know. Thank you Automotive Ave.


From now on - The only place I will buy a car!!

5
Lauren&Micah on 02/15/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My husband and I had a great experience with everyone we worked with here to buy a car!From the moment we arrived we were treated kindly and without pressure. When we decided to move forward and talk about purchasing the car the staff were helpful, friendly and cared about our decision!Jane was great about making sure we got the car we wanted!Tami made the qualification process fun!Jacob was quick and efficient with the finance end of the process!The price was very fair and we didn't have to worry about built in extra fees - it was very simple. And since we are Bellco members the process was quick and our interest rate was stellar!We are recommending Auto Avenues to all our friends!!


great

5
Mycararae1209 on 02/15/2016

Overall Experience: 5.0

I was worried about buying a car and they made my experience buying a car very easy the were very friendly and helpful. Thank you so much1,


Excellent No-Pressure Car Buying Experience

5
Happy SB on 02/14/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This was an awesome 'car-buying' experience for me. Automotive Avenues tops ALL of my car shopping experiences since my first car purchase in 1966. In fact, this is the first car-purchasing experience that has been stress-free. I liked and appreciated the fact that the Sales Rep, Duane Talada, replied to my questions and requests respectfully, honestly, and without any pre-rehearsed sales pitch pressure. Thank you Duane and Auto Aves.


Oil change & service

5
Happy Kia on 02/12/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

After having purchased my 2015 Sorento at Automotive Avenues, I was given a discount to the first oil change. I was greeted warmly and listened to by Jerry about a few issues with the car. I felt like they took me seriously and they did check out all my concerns and gave me a report reflecting all of it.I took my car in at 9 and picked it up at 12:30-ish which I thought was quite reasonable. I would definitely take my car into them again.


New Car Purchase

5
Jekhr12 on 02/08/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This is my 3rd purchase and every time is easy, non stressful, spot on and best of all, I get what I want and the best prices.I would recommend to everyone.


Listened to what I needed.

5
nadine457 on 02/07/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Duane helped me downsize to the car I liked with the best safety features. He made the experience quick and easy. I bought a new car.


Heart Broken

1.4
Xiaolin.Ren on 02/04/2016

Customer Service: 2.0 Quality Of Work: 1.0 Friendliness: 2.0 Pricing: 1.0 Overall Experience: 1.0

I purchased this 2011 RX 350 with the hope that this would be a car I could own for years, I was sadly mistaken. On the first day I owned the car the rear bumper came undone and was partially off the car, I took the Lexus back to AutoAves and was told the car had not gone through a "reconditioning" and they would take care of it, which they did. On the 15th day of ownership the passenger rear wheel liner feel off including another section of the rear bumper that was never fixed, once again I drove back to Auto Aves and they apologized and fixed it. 3 days later the front grill came undone, once again drove back to Auto Aves to have it fixed. 45 days into ownership 4 brackets in the front bumper feel out including the assembly of the front fog light, this was my breaking point drove back to Auto Aves and expressed to them this car was "unsafe" and asked for assistance to get out of the car and into a new one. Auto Aves assured me they would take the car back for the purchase price and allow me to trade it in, I was very happy with this answer. It has been 2 months with no reply to my emails no phone calls no follow up, Auto Aves has pushed me under a rug with the hope that I would just go away so they wont get stuck with this car. Auto Aves made a promise they did not follow through on. In closing I will never do business with Auto Aves again, period.


My great deal at Auot Avenue

5
Jan5280 on 02/03/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Tom and Mark were really great and very helpful, friendly and professional. I will recommend all my friends to call Automotive Avenues for their next auto purchase.


Repeat Customer

5
jonibat911edu on 02/03/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I'd never owned a a Subaru until I bought one at Automotive Avenues a few years ago. It was a great buying experience. I had all the service done at Automotive Avenues and I wouldn't take a car for service to anyone else. I recently decided to look for something with better gas mileage and found exactly what I was looking for on the lot at the right price with great customer service from Tom, Jerry and Mary. I can't imagine buying and servicing a car anywhere else in town!


great experience

5
jlewer90 on 02/03/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This was my first time buying a car through a dealership and the experience was great. Sales team was very helpful and easy to work with.


Jennifer Winters my sales lady

5
Corolla on 02/01/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was so nervous when I drove in but when Jennifer introduced her self I told her what,I wanted she drove up the cars to me because I couldn't walk to far because of my knees.No pressure what so ever I told her what I wanted she showed me the Toyota Corolla I knewnot to look no more . She is Awesome!!!!! will send friends to her. Thank you Jennifer.


2 For 2

5
Morin0613 on 01/29/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This is the second time I have gone to Automotive Avenues for a car and again found exactly what I needed. Cheryl helped me both times and made it an enjoyable experience all around.She was a treasure to work with. I have never felt pressured into a vehicle I didn't want. Cheryl listened to what I was looking for and showed me the best options for the best price. I love this place and will always think of them first when shopping for a car.


Painless avenue to your next car!

5
Trout Bum on 01/28/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We usually dread going to car dealers but this experience was one of the nicest we ever had. Tom Sullivan is an easy-going guy that went above and beyond to find us a 2016 Chevy Colorado while Robert Bennett made quick and easy work of all of the paperwork. You won't regret taking this avenue to your next car... they take the dread out of dealing with dealers!


Best Deal

5
Julius on 01/12/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My Bellco Credit Union contacted Automotive Avenues and told them I was looking for a low mileage used car. The staff at Automotive Avenues contacted me immediately and offered some pretty good options, and a great price. Thanks Cheryl and Tami for your help.


Fast, easy and friendly

4.6
crashes4026 on 01/05/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 3.0 Overall Experience: 5.0

This is my second time working with Automotive Avenues. The staff is friendly and accommodating. They sale paperwork process was very easy and only took a short amount of time. Within only a couple hours I had test ridden and purchased a used car.


Purchase new Highlander

5
khoughtling on 12/29/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have purchased four vehicles through Automotive Avenues, as usual great service and price. The sale staff made great effort to get the exact vehicle I wanted and succeed in doing just that.


fast service and friendly people

4.8
47sports on 12/26/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

very easy people to work with and always willing to work things out on your car. I would recommend this dealership to everyone. Thank you


Committed to my satisfaction

4.8
DJOhappy on 12/23/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Mike Orris and Cheryl Mensch were great to work with. I had changed my mind after a purchase and they took the car back after a week and allowed me to purchase another vehicle in their inventory that I am very happy with. They truly cared about helping me through my "buyers remorse" and I am a customer for life.


Excellent buying experience

5
gail N. on 12/21/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We hate, hate, hate to buy cars from dealers. It is always so stressful and we never get a good deal. When my husbands car was totaled recently, we dreaded the car buying experience. Then, we went to Automotive Avenues. It was a wonderful experience. Absolutely no pressure. We had 3 vehicles in mind. They brought one of each up for us to test drive. It was so easy. We left knowing that we had a fair deal and a new dealership. We will always buy from Automotive Avenues!


Second car we have purchased. Only way to buy a car.

5
author on 12/19/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This is the second time we have used AutoAves for a new car purchase. Its really the best way to get a great deal on the exact car you want. Spend some time, do your research, and spec out the car to AutoAves.


Great car buying experience.

5
EAG37 on 12/19/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The Auto Aves team helped us select the best vehicle for our family without feeling rushed. We look forward to doing future business with this auto group and will recommend Auto Aves to our friends and family.


Service

5
allen,ta on 12/14/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

As always I received great customer service from the service department! Easy to work with for appointments, fast friendly service. Thanks for a pleasant experience.


Awesome experience!

5
nrmagloi on 12/14/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had an amazing experience at AA this weekend! I've spent the last two weeks visiting car dealerships and I left each one feeling drained and (I know this sounds dramatic) like I was never going to find the right car for me. BUT then my friend recommend that I try AA and I set up an appointment and once I arrived and started working with Duane and Mary I felt so relaxed. AA transformed my car buying experience, it started out as something that left me drained and pessimistic and ended as an experience that I can't stop talking about. Thank you so much AA for making my first car buying experience a success and giving me a vehicle that is not only safe and fuel efficient but is also comfortable and so much fun to drive. I'll be recommending you to all of my friends!


Duane Taladaga

5
julesrules on 12/14/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Excellent customer service and follow up for my individual needs. Fantastic team including Gideon Benjamin in Service Department. All around wonderful experience with an incredibly professional staff! They continue to be helpful! Jules Reilly


Hassle free.

5
Rob. 2015 nisson on 12/12/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We called automotive said we are looking to traid are vw car in . they asked what kind of car we wanted how much we would drive it. My husband works in Idaho springs. He needs a dependable car. They found 3 nisson sentras to look at and test drive. Then because of are work schedule , 2 days later ii drove are 2015 nisson sentras to my husband. He comes home every day and tells are son how much he loves that car.and how was it was to get it we did not have to spend all day at the dealership. We have bought two vehicles from automotive ave. Give them a try you won't be sorry you did. And do your maintenance their you get points that takes money off work tat you have done . I love it??


4th Car at Auto Aves

5
Autoavesfan on 12/07/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This is the only dealer I purchase at. No pressure, salesmen go out of their way to get you in the right car. They will advise you even if the best car for you cost significantly less that what you started looking at. I have suggested this dealer to many people, no one has been disappointed. I love when I call the service department, they call me by name within the first couple sentences of our conversation. They really care.


Great cars for fair prices

4.8
preschoolteacher on 12/05/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I received great service from Duane. We found the perfect car and it was nicely detailed when we came to pick it up. The price was fair and we didn't feel that were pressured in any way.


new car purchase

5
seelgould on 12/01/2015

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I made a call and within an hour I had my new car selected and pre-approval from my bank. It was a great experience. I would recommend Automotive Aves to everyone wishing to buy new or used. Tom and Mark were great. (This is my second purchase, and they both worked with me the first time too).


Easy car buying experience during stressful time

5
Phantange on 11/18/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

After my car died, Automotive Avenues was recommended to me by the preferred buying programs of both of my financial institutions. Jerry McKay, Mary and Paul were very easy to work with, had the cars ready to go one after the other, and made this a very quick and easy process. Would definitely work with them again.


Kudos to Dan Kroft

4.8
hobie2015 on 11/17/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Dan is in my opinion, an exceptional sales person. He is very personable, he actively listens to what I say. He goes out of his way to help buying a car fast, efficient and he is just plain, enjoyable during the entire buying car process. He originally sold a Nissan to me and I returned when my Nissan was totaled in a car accident. My original transaction with Dan was exceptional then and now while purchasing the Hyundai recently. He's very knowledgeable about the brand, it's rating and mileage information. He checked to see if the vehicle had been in any accidents. I originally purchased a Nissan. I'd took the NIssan back and Dan had helped me with an issue with it. I returned today because the manual that came with the car didn't cover my current Hyundai. As usual, he went back to the car with me and showed me how to change the time in the clock. He checked the manual that came with the Hyundai and it didn't address that car's specific year. He volunteered to get the correct manual for my Hyundai,I've never written a positive review for any salesman. Dan is one in a million. Perhaps a cliche but very true.


Great service again for the umpteenth time.

5
Deena on 11/16/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have been with Automotive Avenues since my second car in 1990 something. The sales staff is great--they are still looking for my next car (a 2007 Ford Focus XS European model) to fit my wheelchair. The service folks are wonderful--they get the parts, they put the parts in, they call me when it is done. They explain things thoroughly and carefully.


Very good experience

5
Happy with new suv on 11/15/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had a Good experience and very helpful staff. Did not feel pressured which is great! Will recommend auto aves to others. Staff was very helpful.


Take Advantage of Auto Aves Service to Credit Union Members

5
clanof13 on 11/14/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

When our credit union pre-approved an auto loan for us, they recommended we go through Auto Aves to save time searching for cars. Best idea ever! We have never had such an easy time buying a vehicle- from start to finish, prices were transparent, a wide variety of options were available to us, and our salesperson was incredibly patient as we changed our minds time and time again. We left there feeling like we had made new friends; we look forward to the next time we need to purchase a vehicle. Auto Aves is a hidden treasure in the world of car buying.


sales is great but service is lacking

2.4
unsatisfied on 11/02/2015

Customer Service: 3.0 Quality Of Work: 1.0 Friendliness: 3.0 Pricing: 2.0 Overall Experience: 3.0

Cj, Jane and Dennis were wonderful to work with! They were doing what they should but in doing so we left with a vehicle that had bad breaks. They were told that it only needed detailed, so off we went in our new car. We purchased on Saturday and I went back on Monday to take the title for the old vehicle in and that's when they noticed it had not even been through any inspection. When they told me this they stated that service had signed off on the inspection expecting to finish at another time. At that point I was told they would have the car until 3pm, they would do a full inspection and the detailing that I was owed. At about 130 in the afternoon I received a call that they were going to need longer and to stay in the rental car until they called. At this point I have now spent 2 full days at the dealership! They did the breaks and said I would have to come back again for the other small fixes and the detailing. I asked what time they open and was told 8am on Saturday, I had a list of what was left to do and went to get my car parked in the rear alley, with all of my belongings in it,the windows down, car unlocked and some guy who didn't even work there covered in filth going thru my new car! I make sure I am there very early on Saturday as they supposedly open at 8, the gates open at 745 and the service hours listed on the door say 730, they lied to me again. I'm told that all will be fixed and they detailing would be done, that they only need the car for 3 hours. Everything I saw my car it was sitting on the main shop aisle with nobody around. Finally at 1015 they tell me it is ready. I go out and get told that they did not replace the step side tread but that they had glued and taped it- if that was going to work it would have been fine when the last person did it as you could see the previous repair! The car still has not been detailed and there was no mention of it being done in the future! My family and I will not be returning simply because of how the service side of things is run.


My experience

5
jj on 11/02/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I wanted to drive every car I considered buying. My salesperson was extremely patient and allowed me as much time as necessary to accomplish this.. So it was easy to decide what to buy.


Best experience ever

5
Reid333 on 11/01/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We had a great experience with Automotive Avenues. Their customer service is above and beyond. It made buying our new car an enjoyable experience. We will recommend to all our friends!


Easy, fast & helpful

4.8
Jessica Dougherty on 10/26/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I've been looking for a new car for awhile. When Duane helped me find what I was looking for, it was a relief. I have already recommended Auto Aves to my friends and family.


First time buying a new car

2.2
jodirichardson on 10/21/2015

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Pricing: 3.0 Overall Experience: 5.0

This was my first car purchase and I was terrified to do this. I felt very comfortable from the moment I walked in the door. Jane showed me the cars and I test drove a few of them.I did not spend alot of time waiting for anyone.Tami processed my application and was very helpful and got me every penny for my trade in.I cannot remember the gentleman who did my financing but he was also great. I will recommend anyone to go to Automotive Ave. I work for Jefferson County and many people here told me to go there and now I know why.Thank you for making my first car buying experiece fun and painless.


Great experience

5
Fern66 on 10/20/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Cheryl was very helpful with our test drives even though she was busy. She a was able to see that we were looking for the right car. We had a great experience . Thank you for all the help.


Couldn't be happier

5
jwach001 on 10/20/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The website showed the inventory that was on hand. I knew what to expect from just a few simple clicks. When I was finally able to make it Automotive Avenues I was greeted promptly and courteously. I drove several vehicles before settling on one. The sales force is an amazing group of people. Honest, attentive, knowledgeable and long on patience. I worked with their finance department, which was seamless and again, very knowledgeable about any and every question I had. I also worked with the maintenance department and you can't ask for a better group of people to work with. Every single person I interacted with at this dealership was amazing. They all made me feel as if I was the only customer they had to deal with. I'll be pointing every person I know, in the market for a vehicle, to this establishment first.


Car purchase

5
nicecar on 10/20/2015

Customer Service: 5.0 Quality Of Work: 5.0 Pricing: 5.0 Overall Experience: 5.0

Best experience in trading and purchasing a new car. Loved that they brought the car to Automotive Avenues for me to pick up. Great customer service.


Great and simple experience

5
Nick510 on 10/19/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Went in to the dealership looking for a car not expecting much. Was blown away by the service. I told them my price range and immediately they had a list of cars to look at. I was able to take a car out for a test drive within about 10 minutes of walking through the doors. Overall the entire endeavor took about 2 hours from walking in the door to getting the car.


Very happy

4.6
Jtdterry09 on 10/19/2015

Customer Service: 4.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 4.0

The experience was very pleasant I found a vehicle that I liked the only issue is the spare key that I got doesn't work on my car which is a Intelligent Key


Awesome Service Department!

5
Floyd123 on 10/15/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Joel and Jerry are 2 great guys to deal with. I always trust their recommendations when it comes to service work on my vehicle. Thank you for all that you both do!! Also, thanks to the fantastic Techs, and Parts department. You have a fantastic team..Floyd Pratt


Excellent Service!

4.8
pamelastrole on 10/09/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Everyone was very helpful and knowledgable about the cars. We weren't there long.Long enough to test drive a car and sign paperwork. Paperwork was explained in detail.


Needed a car

4
barbie65 on 10/09/2015

Friendliness: 4.0 Pricing: 4.0 Overall Experience: 4.0

Went back to Automotive Avenues when I needed to replace my car. Paul was a huge help on this. Found a good used car. Thanks


Excellent customer service, pleasant transaction and service

5
nara on 10/01/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Excellent customer service, pleasant transaction. I took my car for service and it has been a great experience, too. I highly recommend this dealership. Format for the review is terrible.


Easy way to buy a car.

5
auntvic on 09/30/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I went into the dealership just to test drive a car, waiting to buy til my insurance check came through. I ended up driving it home a few hours later and Tom took care of getting my rental returned also. Between Chealsea, Tom and Mark the service was fast, knowlegable , and friendly. For a fast, easy experience buying a car, I highly recommend Automotive Avenues.


Best Place

5
Hijanet on 09/30/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Dan let me test drive three cars. I decided on a vehicle because their used care prices are fair and not like a dealership overcharging you. And I always service my vehicle and families vehicles here with Joel and Jerry. And the finance guy helped me with showing me how much car payments would be. Thanks for the new car!


No pressure to buy

5
Douglas44 on 09/23/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I gave Auto Aves a five star rating because everyone at the dealership was friendly and very helpful. They knew what I wanted and my price range and did not pressure me into anything else.


awesome

5
kim321960 on 09/23/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Was easy to purchase car. Felt comfortable and relax. Would use again and recommend to another party. Also took a friend along and they had no problems with that.


Dan Kraft a is wonderful

5
Jbirdpac on 09/20/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We have just bought our third vehicle from Dan and are always very satisfied with our purchases. Dan works miracles to find the vehicle that is just right for us. We will never buy another vehicle from any one else. Auto Aves Rocks in our book!!


A pleasurable experience.

5
C&J on 09/18/2015

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We are grateful to CJ for his patience and good care of us. We'll be recommending to others and be back ourselves. Good Job CJ!


First time at Automotive Ave

4.6
sherrilamb on 09/09/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 3.0 Overall Experience: 5.0

I would buy a car from them again in a minute. It was simple we drove what we wanted (No Pressure)Highly satisfied! I will buy my next car there as well


i like your dealership

5
SonataHybrid on 09/09/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have always enjoyed buying an vehicle at Automotive Avenues. I really don't think we will go anywhere else. Yes I have recommended this dealership to other friends.


Fantastic experience

4
Dmachen1 on 09/06/2015

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 4.0 Pricing: 4.0 Overall Experience: 4.0

I still think back to my buying experience a few months back with positive thoughts. I had gone to a few dealerships before finding Automotive Associates. Wish I had know about them first. I have gone back to get my service checks and love the attention to detail and great customer service.Thank you A.A. :)


I'll never buy anywhere else!

5
ADH35 on 08/31/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Jerry McKay was so great! I've always loved looking at cars at Auto Aves because there's no pressure. Actually purchasing something was just as pleasant. Jerry did all he could to get me into the car I loved at a great price and it all went fast and smooth. I will return when I'm ready to buy again and have already recommended and raved about your dealership! Thanks so much for making buying a car fun!


Awesome Service

5
Raigen on 08/29/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Tami Meyers has worked as my Business Associate at Automotive Avenues for over 16 years and 4 car purchases. Tami makes the experience of buying an automobile professional and personal. The team at Automotive Avenues is second to none. We have experienced a total sales experience form start to finish. From Tami to Jacob to the auto nation rep this is an experience of excellence.


pleasant staff, quick work

4.8
Gemini on 08/27/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Service staff are always friendly, courteous and knowledgeable. Work is done quickly and efficiently. Never pushy if I need to wait on any repair/service.


2015 Toyota Tacoma

5
Tacotruck15 on 08/25/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

It was great working with Cheryl and Jill! They were both very helpful and friendly! I was able to get the best price on my truck and didn't have to worry about the pressure of a commissioned sales person.


Wow, that experience was great!

5
Judi Neuk on 08/24/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My husband and I purchased a new car last Friday with the help of Duane Talada. Duane, and Automotive Avenues (AAI), had been recommended to us by our neighbors who had recently purchased a car through AAI and had worked with Duane. We are so happy that we decided to give AAI a try! Duane was outstanding! He had the cars there that we wanted to test drive and he was super helpful. We were able to complete the purchase in a timely and hassle-free process. I think it's safe to say that it was the best car buying experience we have ever encountered. We will definitely recommend AAI to anyone we know who is looking to buy a new or used vehicle.


The easiest car purchase ever

5
J&J on 08/24/2015

Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I average a new car purchase (or two) once every 16 years. Yes, I know that's crazy but keeping the old buggies running was far less hassle than memories of car purchases - even with those where I was just along for the ride. Enter the Internet and it's ever widening variety of buying options. Does it make the process any easier? What's the catch?Well, after a (much recommended) learning period, there ultimately was no catch and it was as easy as it initially appeared. Considering my time frame and dealer offers I'm quite happy with the result. Thanks Tom!


5 test drives and 1 clear winner!

5
Marc&Rami on 08/19/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My wife and I decided to buy a new car and headed to Automotive Aves to see what they were all about. Arrived about 10am test drove 5 cars and decided to buy the first one we drove, go figure. But more importantly to our fantastic experience was the incredible people of Automotive Aves! Greeted right away by a very nice lady that just let us know how their process works, then we met Duane Talada, what a great guy. As I said we test drove 5 cars and he never once asked why so many, he just said sure, give me the list and I'll get them ready for you. We'd leave for 20-25 min and when we returned there would be the next test drive waiting for us!!! Buy the time we left, it took 5 hours of us driving, deciding and eating lunch. That was it, we had our new car, and were on our way. No hassles, issues or back and forth, just straight forward honest answers. THANK YOU Duane T. and Mark W. for such a great experience!Marc & Rami


Good buying experience

4.8
Mama on 08/19/2015

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My second time buying here and it was so simple and no pressure. Thanks for making car buying easy!! Just a small problem getting car detailed but they are fixing it with out issue. Thanks for that!


Awesome experience

5
MPS on 08/10/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had a fantastic experience working with Michael Orris! He brought me the car that I requested, but since I was not completely satisfied with it, he returned it without a problem. He was very gracious and found me another car, knowing that my purchasing that other car would NOT bring him any profit! I was very happy with all his help, and I could not thank him enough for all the advice he gave me! I will definitely recommend him to all my friends!


Best car buying experience ever.

4.8
car crazed2468 on 08/06/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Purchased the car from C. J. Bowen. He was great. Had a minor problem with the sunroof and a door handle. Contacted Manuel in service dept.. He gave me a prompt appointment. Joel in the service dept. helped me when I came in.. Both men were friendly and very helpful. They promptly adjusted the sunroof and replaced the door handle. I was very pleasantly surprised to get this great service. Also when buying a car, the no haggle method is great. I didn't walk away wondering if I could have gotten a better deal. I'll definitely recommend Automotive Avenues to my friends and family and will buy my next car from them! Thank you! Sharon.


bought my first car from here

5
Dora28 on 08/05/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Bought my first car from here. I found the car I wanted. Minus a few set back with in the day I was able to leave the lot with my car it was a great experience.


First rate!

5
TDavidR on 08/04/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The buying experience was first rate!. Tom Sullivan was wonderful to work with. I am very disappointed to hear that you are closing the Aurora location.


Pretty slick car buy

4.2
Jazzy Forester on 08/04/2015

Customer Service: 4.0 Friendliness: 4.0 Pricing: 5.0 Overall Experience: 4.0

I phoned to ask for a specific make/model and color. It was delivered to Auto Aves within 2 hours. I went for a test drive. Then I spent maybe 20 minutes with the sales consultant filling out paper work. Returned 2 days later to sign paper work and I was on my way.No bickering, no haggle, no back and forth - "this is the below invoice price, this is what we'll give you for your trade-in" just add in tax.


Great sales and services experiences

4.6
Opie on 07/30/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 4.0

I was treated greatly during my purchase of the car. The staff were willing to stay late to make sure my loan get approve by my bank and all the paperwork are completed. The service staff are experienced and willing to go miles to make I get the services that I needed for my car. I appreciate the Aurora branch staff very much. Thank you!


easiest car buy ever

4.8
fiftycal on 07/28/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

This was by far the best and easiest cat buying experience and I've bought a lot of cars. Tom Sullivan wad the best salesman and Cameron explained the financing so easy and made my wife at ease.


Service work

4
AppreciativeGuy on 07/27/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 1.0

Jerry at Joel really work with you and are true to their word even if it had to be bad news!Trustworthy, a rare thing!Thanks guys!


Jerry is great!

4.8
Carguy on 07/25/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I have bought 2 vehicles from Automotive Avenues. They are very friendly without the usual dealer hype and games. I want to purchase another car next time.


Very friendly place without the usual dealer hype and games.

4.8
scobert1995 on 07/22/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I have purchased cars from Automotive Avenues since 1995 and I have always been very satisfied. I purchased a pre-owned 2009 Nissan Versa from them in 2011 and I loved this car. It was totaled when someone ran a red light and crushed the front end. I was very fortunate to escape serious injury. I worked with Cheryl and she was great! She is very capable and has good intuition for matching the right car for the customer. Her first recommendation for my wife and me was right on the money. We purchased a pre-owned Hyundai Accent with 26,000 miles and we are very pleased with this car. It gets the very good estimated EPA mileage and it is fun to drive. This car takes away some of the pain of missing my Versa. There is no pressure and I enjoy this family friendly business. I highly recommend Automotive Avenues.


Christian is great!

5
kilarni67 on 07/22/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have bought 3 vehicles with Christian's assistance. He is very competent and friendly and he helped find the right vehicle for me. He really went out of his way in my opinion.


oil change

4.8
47sports on 07/21/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

this dealership really takes good care of my car. I trust them completely and would recommend them to anybody. I came in for an oil change and it took less than 30 minutes. Makes for a happy customer


Horrible Service!

1.4
Ex Frustrated Female Customer on 07/21/2015

Customer Service: 2.0 Quality Of Work: 1.0 Friendliness: 2.0 Pricing: 1.0 Overall Experience: 1.0

Buying the car wasn't the problem. The multiple problems I've had with the service center is a problem. Multiple visits to take care of issues. About 2 months after I bought the vehicle, the front brakes had to be replaced, so much for their inspection. I had an oil change done there, they did not put the skid plate on right and it came off while I was on the highway 60 miles from home. I took it up in the mountains after that oil change and got all kinds of warning signs in my car...turns out there was too much oil in the car and the place I took it to looked at it said the oil filter wasn't installed correctly and "just came off in their hand". Then I went in to have them look at another issue a month or so later and they had to remove the skid plate. The new mechanic I found told me that when he went to remove the skid plate to work on my car (not 24 hours later) it only had 2 bolts in and when he took the skid plate down more of them just FELL to the ground. I took it in for a brake change and they didn't put all the lug nuts back, I was driving around in a vehicle no other company would touch because it didn't have all the lug nuts and then Gideon made me drive to another dealership to buy lug nuts (they offered to pay for them, but I was so disgusted at that point I just bought them) and bring them back to them to fix the problem. I wont be taking it back to Auto Aves. The only good thing my experience with them has produced is I finally have an excellent mechanic that goes above and beyond and doesn't over-charge me! So thank you for that!


GREAT SERVICE!

4.8
brkrman on 07/18/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

THE ADVISER (JOEL WALLACE) AS USUAL WAS TERRIFIC! OVERALL BEING A REPEAT CUSTOMER I ALWAYS TRUST AA FOR THERE CARE! WILL BE BACK AGAIN IN THE FUTURE!


Purchase of new truck

4.2
Frank on 07/14/2015

Customer Service: 5.0 Quality Of Work: 3.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 4.0

I went to dealership after referral from credit union. Received call from dealer while still at credit union. Met with sales person right away. Advised on how to look and drive a vehicle. Didn't feel pressured in any way. Originally went to "just look" and ended up with the purchase of 2 vehicles. Didn't receive what we felt for our vehicles but got good deals on the vehicles we purchased. Happy with deals and vehicles.The only disappointment was hearing and reading that they complete a 200+ point inspection on all vehicles. I believed that the vehicle was serviced and serviceable. I took new vehicle (2014) to dealer for warranty/recall work. They advised me that they found the bulb for the rear "dummy" brake light (on rear/top of cab) was burnt out and the air filter needed to be replaced. I decided to replace them myself. When I took out the air filter, it appeared that it hadn't been changed.....ever. Very disappointed to find that the "200+'"point inspection didn't find that. Wonder what else they missed. I ended having an oil change done and bought a set of new tires since they all seemed to be worn differently, they all had different tread depths ranging from 5/32nd to 11/32nd. I understand that the vehicle was used but will not believe in that "200+" point inspection again. I would do my "own" inspection if I purchased another vehicle from this dealership. "Kat" was very nice to work with and my wife and I are very happy with our vehicles!


Very efficient and friendly

4.8
millie on 07/13/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I appreciated the efficient process from driving several models of cars to the ease of purchase and the work of fin personnel. Thank you for your help.


Customer Interface is Excellent

5
sallysue on 07/13/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The sales and service people at Automotive Avenues are excellent. They listen carefully and do not need to be reminded of your goals and needs. I purchased a 2014 Toyota RAV 4--a used vehicle--in June 2015 The staff at Automotive Aves has been very supportive throughout the process.


Ridgeline Round-up

5
Rick76 on 07/13/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had been interested in purchasing a Honda Ridgeline for a few months. On Thursday I phoned Jill Mapes and Cheryl Mensch and told them what I wanted. By Saturday afternoon I drove home with a 2010 Ridgeline that is just perfect for my needs! Well done Jill, Cheryl, and CJ! Outstanding service!


Outstanding Customer Service at Auto Aves

5
Teri Devlin on 07/10/2015

Overall Experience: 5.0

This is a belated and current thank you to Dan Krofta with Auto Aves. I purchased a used Toyota RAV 4 from Auto Aves in 2013, and Dan Krofta was the sales person. Dan and the team at Auto Aves provided a relaxed, no-pressure, and dare I say it, FUN, car buying experience! I found out about Auto Aves from the Credit Union of Colorado when I was looking for a used SUV. I searched the Auto Aves inventory online, but did not find the exact vehicle I was looking for. I kept searching online and found my RAV 4 at a Toyota dealership. The price was amazing and the mileage was low. I called Dan right away and told him I had found the perfect vehicle, but I was worried it would be sold before I had a chance to purchase it. Dan contacted the dealership and had it delivered to Auto Aves the very same day. I took the vehicle for a spin, fell in love with it, and had the sale wrapped up within hours. By purchasing through Auto Aves I did not have to negotiate the price, pay dealer handling, or go through a high pressure sales pitch. The price was what it was, specifically, I paid the price that was advertised online. Unfortunately my RAV 4 was recently stolen. I knew I would be purchasing a replacement vehicle if my RAV 4 was not found, so within days of the theft I was on the Auto Aves website looking for a replacement vehicle. This time I wanted to purchase a used Jeep or a new Jeep if I could afford one. I sent an online inquiry to Auto Aves about a used Jeep I had located on their website. The very next day Dan called me. I told him what had happened with my RAV 4 and that I may be in the market for a used Jeep. I also told him that I may ultimately decide to purchase a new Jeep but it was my understanding that Auto Aves could not help me purchase a new vehicle. I was wrong. Dan told me he could help me purchase a new vehicle if that's what I wanted to do. The next day I went to Auto Aves and Dan met me at the door. I told him about a new Jeep I had located at a nearby dealership. I was excited about the price and worried that the price would change before I had an opportunity to buy it. I also didn't know if my RAV 4 would be located or if my insurance company would cover the loss if it was not located. A lot was up in the air, and Dan understood that. In spite of the uncertainty, Dan drove me over to the Jeep dealership and we met with a salesperson there who set me up with a test drive of the vehicle I had my eye on. Well, a few weeks later my insurance company declared the RAV 4 a loss (it was never found). At that point I was free and clear to buy the jeep. I just returned from purchasing my new Jeep Patriot and couldn't be more thrilled! I purchased the Jeep at the same price as when I first test drove it. This sale went every bit as smoothly as the first sale. Dan genuinely cares about his customers. The best way to describe Dan is "an advocate for his customers." I also want to thank Robert Bennett. Robert works in the finance department and he helped me with the paperwork and finalized the sale. Robert took the time to explain all of the paperwork and made sure that I understood all of the details of the sale. Again, another positive, no pressure experience. This is a very long-winded review, but I wanted to tell the entire story so that hopefully other people will contact Auto Aves and have the same positive car buying experience that I had. Thank you Dan, Robert, and all of the other great staff at Auto Aves! Teri Devlin


66,000 service check

5
vrjayhatwk on 06/13/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My service has always been good and they emailed me to remind me it was time for this one. My final bill was less than quoted. Everybody that works here are there for me and my wife.


Unmatched Customer Service

5
drakeford1 on 06/09/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Katarina Noskov, Tom Sullivan and Chelsea Richardson all teamed to provide a quick and wonderful car buying experience for us. Our calls were always returned promptly, our concerns were listened to with an understanding ear, and our needs were met three times over! And the overall experience was not only effortless, but quick and easy. Mark Worrick made the signing process smooth and easy to endure as well, as he was able to clearly answer any and all of our finance and loan questions.I would recommend anyone to this team for their next auto purchase. Thank you!


Fast and Courteous Service

5
Dion Dishong on 06/07/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I ended up with more service performed than scheduled, but that was o.k. The extra service was recommended because of the vehicle mileage. No service was recommended that wasn't required.


Excellent

5
RODRIGUEZ1 on 06/07/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

EXCELLENT STAFF!! THEY KNEW WHAT I WANTED AND I DIDN'T HAVE TO WAIT LONG TIME TO HAVE MY NEW CAR. VERY HELPFUL STAFF. FOR MY NEXT CAR I WILL BE BACK.


Corrected Wrongs without hassle

4.6
harri159 on 06/06/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 4.0

I went to Automotive Avenues to purchase my first car. It came highly recommended by my father and grandfather, who have both purchased vehicles there. I was very happy working with Christian to find a car I liked and for the right price. I ended up purchasing an '05 Nissan Xterra that they had on consignment. I loved the can and the buying process was pretty easy. After purchase are when the problems started. I took the vehicle to my mechanic for a tune up a week after purchase and they discovered $2,500 worth of repairs the vehicle needed immediately. The left front axle was a main problem. Automotive Avenues didn't catch these issues when they took the car in, and I was livid that I may be stuck with the cost of this on a car I just bought. At my mechanics behest I called AutoAves and talked to then about it. Without hassle or tears, they agreed to repair everything at NO cost to me, whatsoever. I was floored that a business would protect their customer like that. The car was repaired quickly and I love driving it every day.


Clean car, Good price,

4
Taz on 06/05/2015

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 4.0 Pricing: 4.0 Overall Experience: 4.0

Price was great for the car compare to other dealers. They paid better trade in for my car. I was going to buy a second car but they didn't follow up with any offer to buy the car I was looking for, so, I went to another dealer


Great experience

5
Happy on 06/05/2015

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Absolutely no pressure. Christian was great to work with. He was very attentive to what it was that I was looking for. I would gladly recommend the dealership to others and have.


EXCELLENT

5
terbear on 06/03/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This is my second Automotive Avenues purchase. When I had to buy a new car due to an accident that totalled the old one there was no question on where to go. Tom Sullivan is amazing. Never in my life have I had a better car buying experience than with Automotive Avenues. It's nothing like going to any other new or used car dealership. I have also been using these guys for my car maintenance and repairs. I can't say enough good stuff. Teresa Anderson


Timely reminder for services

4
Bauer,Charles W. on 06/01/2015

Customer Service: 4.0 Quality Of Work: 4.0 Pricing: 4.0 Overall Experience: 4.0

Taken care of promptly while arriving and notified of charges. Jerry Wildahm is a joy to deal with, always smiling, has a smile that is catching to all who visit. He can call you by name once you step out of your auto.


Our experience in working with Cheryl Mensch

5
Karen in Conifer on 05/31/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Cheryl Mensch was an absolute pleasure to work with. She was extremely prompt and ALWAYS on top of the situation. Cheryl was also VERY respectful of our time. Our closeout with Robert Bennett was also very pleasant. He was extremely knowledgeable and brought a pleasant attitude to the entire financial side of the transaction. Working with Automotive Avenues take virtually ALL the pain out of buying a car. I would be happy to recommend anyone I know to Automotive Avenues!!


Outstanding Experience - No Pressure

5
Vickie on 05/26/2015

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Tom was a tremendous help in directing me to the car that would suit me best - including the color I wanted to have! Very professional, friendly, informative and willing to go the extra mile. I am now enjoying my new vehicle and felt it was a positive buying experience with no pressure whatsoever. I will definitely recommend Automotive Avenues to my friends!


Excellent customer service

5
Lrjackso on 05/23/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Overall Experience: 5.0

Excellent customer service with no hassle purchasing. I will definitely go thru Aurora Avenues again. Friendliness of staff along with a laid back feel of vehicle purchasing makes the process stress free.


Outstanding Experience

5
beauty on 05/21/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We had an extremely positive, helpful, and great experience.Everyone was so professional and knowledgeable. We have the exact car we wanted......and it was there just waiting for us in such a timely manner. They couldn't have done more for us! Tom Sullivan was outstanding !! He is a real asset to Auto Aves. We highly recommend Auto Aves.


A most pleasant experience

5
bancroft431 on 05/20/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Christan was very easy to deal with and got us the car that met all our specifications. This is the second vehicle we have bought and the experience was still the best.


excellent!

5
Jim U on 05/18/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Very professional, friendly and easy to work with! Tom Sullivan was very good to work with and got us the car that we wanted in a timely manner. I highly recommend Automotive Avenues.


Best dealership EVER!

5
henryculp on 05/15/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This is absolutely the best dealer ever. No pressure. They find you exactly what you want at the price you want. I would definitely recommend this dealer to ANYONE. I have never been to a better dealer. And my salesman was Jerry McKay absolutely they best sales man and most hard working salesman I have ever used. I have never had such a good experience buying a car until visiting Automotive Avenues. You definitely have a repeat customer. Thank you for all your hard work and great service.


Very laid back-pleasant and very accomadating

4.7
M&Ashop4nu on 05/14/2015

Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Kat was very nice and easy to work with. We weren't absolutely sure about all the "bells & whistles" and Kat tried her best to find the right fit for us. I think she found the closest car with most of the necessary options (along with other extra ones!) I could get used to!


Very Happy

5
lindag on 05/10/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My previous car was totaled and I was stressed about having to replace. Mary was such a pleasure to work with, she made a bad experience enjoyable.


Water Pump

5
Fredrod1 on 05/07/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was already stressed out about having to miss work, but the car that needed to be worked on was my wifes car. I was more worried about her safety,but Automotive Avenues were fast, friendly and fair.By far always have the best experience when I vist.And my wifes car was fixed right the first time! :)


Great experience!

5
cassiegm on 05/05/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The staff was very friendly and not pushy in the slightest. I felt no pressure at all. They had the car I'd been checking all over town for at a great price and in fantastic condition! Other dealers were charging over $3k for a car in far worse condition, so the choice was easy. They were very accommodating and I'm very happy with everything. Definitely recommended!


First Time

4.8
Jhatcliff on 05/03/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

This is the first time I used a "broker" to purchase a car...1st time in many years that I purchased a car!! Tami Myers made the whole experience painless. She ensured the vehicles I wanted to see were available on the lot. Absolutely no pressure to buy. Her concern was with my comfort with the vehicles. Entire staff was very accommodating. Will definitely return when the time comes for next purchase!


Everyone was great

5
CBlancoMathers on 04/30/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

All the staff were very helpful, not manipulative and I felt they cared. Best dealership I've ever been to. Definitely give them a raise and vacation time, they are valuable employees. =)


why I chose Automotive Avenue I

5
cadillac twin on 04/30/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had an exceptional experience Monday April 27,2015 when I purchased a 2013 Ford Escape. The short time it took from start to finish was amazing ! My family has purchased 2 other vehicles from you and had the same great service !


Fast and friendly service

5
Minivangirl on 04/24/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I worked with Tom Sullivan, who was great! Very friendly and easy going. I was looking for a mini van and he gave me several to choose from. I will recommend Auto Aves to my friends. Thank you!


Great experience

5
Rd04 on 04/22/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I recently bought a new Prius and had a wonderful experience with Auto Aves. I worked with two reps (Mike and Kat) who worked seamlessly together to get me what I wanted. They were both very responsive and helpful throughout the entire process. I'm very pleased with my experience and would recommend them in a heartbeat.


New car purchase

4.2
Car44 on 04/17/2015

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 4.0

This dealership allows you to look around without being hassled which is a plus. We went looking for a Nissan Versa and after speaking with the salesman, Jerry who was easy to deal with, was allowed to test drive it alone. The negatives to the experience was that the salesman was distracted a lot with other customers and staff and the finance guy, Robert Bennett was more interested in selling us add-ons then explaining about the finance. Because we were new to the area, we asked how and when to register the car, and he brushed us off in order to get us to sign the paperwork and out the door. Would we go back? Possibly.


Pleasantly Surprised!

4.2
Mile Hi Titan on 04/16/2015

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 4.0

We bought a 2012 Nissan Sentra for our son. Dan Krofta went above and beyond to make our buying experience painless. I would recommend buying your next vehicle from Dan.


great

4.6
Lexus on 04/15/2015

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 4.0

Great services all the time been going here fur years and always have received the best service I can bring my car in for oil change and price is great if ever a question it is answered. Jerry and Joel always give me a heads up on what I'll be needing in future with quote on cost to prepare. Can't get no better than that.


best car buying experience ever!!

5
little dog on 04/14/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We were referred to this dealership by a friend, and boy, were they right! The customer service (Dan) was incredible, and we found the exact vehicle that we were looking for at a great price! They even filled up the tank when we bought it! Who does that??


Wonderful

5
zandk14 on 04/11/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We live in the Springs and said from now on we will be driving up to denver to do our car buying because they were so helpful and pressure free.


Great Purchase

5
kf on 04/10/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was very happy with the experience at Automotive Avenues, it was very seamless. Very relaxed atmosphere. I was very happy with the interest rate I received.


Wonderful Experience

5
jennhuerena on 04/10/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I would just like to say that I worked with Dan Krofta for the purchase of my new vehicle and it was the best experience I have ever had buying a car. I will be referring all of my family and friends to Dan in the future, he was an absolute pleasure to work with! Thank you Dan!! I would also like to add that I worked with Robert Bennett to complete my financing paperwork, and he was fantastic at explaining everything to me and making sure I truly understood all of my paperwork. Thank you Robert!!


Wonderful Buying Experience

5
first-time car buyer on 04/07/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This was my first time financing a car and I was referred to Automotive Avenues by my credit union after having a disappointing experience with Kuni Lexus of Greenwood Villiage. The sales team at Auto Aves was knowledgeable and offered up their assistance with my car search and buying process. Did I mention that Auto Aves DOESN'T charge any dealer fees? Overall, it was a great car buying experience and I never once felt pressured by their staff, which was very important for me. I would much rather do business with Automotive Avenues than any other car dealership.


Automobile Purchase

5
wlaw on 04/05/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Service was excellent and hassel-free. The car arrived on the promised date, and the closing went very smoothly.I recommend AutoAves highly.Bill Law


No pressure car shopping!

5
Gnrtrophy on 04/04/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0

My husband and I came in looking to test drive a Jeep Wrangler and found exactly what we were looking for. Our salesman was so friendly and easy going. Such a laid back atmosphere. We had the quickest car buying experience ever. We've pirchased many vehicles and always has to deal with negotiating and waiting for prices and such. At automotive avenues we knew the price immediately and knew exactly what we were getting for our money. Very honest hard working people at this dealership. Highly recommend.


Very helpful and easy closing of the deal

4.6
G-man on 04/04/2015

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

It was a the best experience of purchasing a vehicle. Will definitely go back the next time I need to purchase a vehicle. Out of all the times I needed to buy a car, this was the quickest through the finance department. They were very helpful and very informative.


I thought my buying experience should have been better

2
timtalbot55 on 04/03/2015

Customer Service: 2.0 Quality Of Work: 1.0 Friendliness: 4.0 Pricing: 2.0 Overall Experience: 1.0

I was pre approved through my credit union they said they were going to do another credit check for a better rate and I don't think they did when I purchased the vehicleI. bought a $40,000 truck got it home and in the cup holders was a quarter inch of spilled coffee had to clean it myself not impressed with Automotive avenues and this experience people were friendly but seemed busy and overwhelmed with their other duties


Don't hesitate! They are the best!

5
Marilyn on 04/02/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I did my research before choosing Automotive Avenues. First positive: do not work on commission. Second positive: Better Business Bureau rating of A+. Third positive: Testimonials from customers who overwhelmingly praised the service. The website is easy to use and I found a vehicle I was interested in. Within 2 minutes of arrival I was greeted in a polite and professional manner. I took a test drive of the vehicle within 10 minutes. The atmosphere is relaxed - NO PRESSURE!!! My best ever car buying experience!


cars from a to z

4.2
western slope woman on 04/02/2015

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 4.0

My experience was good. I was in the city without my spouse and loan had been approved in both our names. It was a bit of a problem working out kinks with my financial institution and auto avenues, but it was done. Time was a problem for me. They have a huge inventory. Katerina was very patient in showing me vehicles I was interested in and allowing me to test drive them. Sue, the lot manager took care of having a key made for me which I really appreciate. I got my key today. I am so happy it worked.


Ken Markwell

5
kmem6775 on 04/02/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

After many car buying experiences, we can say that this was the easiest and least stressful experience we have ever had. Thank you for making it a pleasure.


Automotive Avenue, a good choice

3.8
Lea2015 on 04/02/2015

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 4.0 Pricing: 3.0 Overall Experience: 4.0

buying a new good car through Automotive Avenues was extremely a positive experience for me and my family, I appreciate so fast Anthony's manner


Excellent experience

5
jeff12308 on 04/01/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

From start to finish, our recent purchase was the easiest, most stress-free car buying experience! We couldn't be happier with Cheryl and CJ.


Very efficient service

4
ChevyGirl on 04/01/2015

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 4.0 Pricing: 4.0 Overall Experience: 4.0

Tom and Christian were very helpful and informative. I traded in my car and the appraisal process went exactly how I expected. Even the finance process went smoothly.


best car buying experience ever

5
lovemykia! on 04/01/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Tom Sullivan was friendly and completly honest with us throughout our car buying experience. He was a pleasure to work with.We appreciated not being attacked as soon as we pulled into the car lot and that the vechicle prices were listed right on the stearing wheels, very conveinent. Will definately be back when purchasing our next car!


New Toyota Camry LE

5
flickergal on 04/01/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Buying my new Toyota Camry through Automotive Avenues was definitely a positive experience for me. I received top-notch service and support from all the staff I worked with at the Havana St. location. Tom Sullivan is an excellent salesman / customer service representative. He made the job of purchasing my new car so easy and seamless! I was most impressed with his courtesy, professionalism and friendliness, and he went out-of-his way to help me whenever I had questions. Finance Manager Mark Worrick clearly explained all the paperwork that I needed to sign and offered assistance with any questions I had about the cost of my car, the options I had requested, warranties, etc.It was a pleasure meeting Gideon Benjamin in the Service Dept. who gave me more helpful information about the benefits I received on purchase of my new Toyota.Again, Bravo to all the staff at Automotive Avenues! If and when my husband, myself, or anyone else I know needs to purchase another car, I will definitely refer them to your dealership! Thank you all again!


No Hassle Car Buying Experience

4.8
johnandcarol on 04/01/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

We wanted to test drive a car that we had seen online. It was not on their lot, but Paul arranged to have it picked up and delivered to their location the next morning. It was their as scheduled, although Paul had the day off. We were taken care of by Jerry who was very friendly and helpful. His assistant, Christa, was also great. When we returned with the car and told Jerry that we had decided to buy it, he made it a quick and easy experience. We were pre-approved by our credit union at a great interest rate and drove home with the car the same day.


experience

5
charles blemler on 03/31/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had been looking several places for a ford ranger and got the best deal Auto Aves. Cheryl was very helpful. I forgut to empty the console in my Escape and she call and said she had the contents in a box for foe me. very honest. thank you Chuck


Relaxed Way to Buy a Car!

5
dgustad on 03/25/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Tami was great! I walked around the lot looking at the vehicles at my leisure, and when I found the ones I was interested in test driving, I just went to Tami who gave me the keys and I test drove solo. As many as I wanted. I even left and came back the next day (with her advising me to do so), test drove one a second time before making the purchase. Very relaxed way of car buying! And Tami was very knowlegable about which cars were good bets and which to avoid. Most helpful. She has since helped me when I found the radio antenna missing and other small things. It's great to be a credit union member.


Great service without the hounding from a sales person.

4.4
Susan on 03/24/2015

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 4.0

Tami great caring service as she was constantly touching base with us on our wait. Robert was very informative in taking care of the Finance part of the process. Suggestion would be to have a better system in place to cover for vacations and sick calls as our buying was prolonged by about an hour to a hour and a half at least due to the wait. I love your format of business as I hate to be hounded when buying a car especially if I don't fully know what I am looking for. Great to have a place to find good used cars. Keep up the good work, thank you!!


Laid back sales department, but beware of finance

4
COExplorer on 03/20/2015

Customer Service: 4.0 Friendliness: 4.0 Pricing: 4.0 Overall Experience: 4.0

We really enjoyed the laid back demeanor of Paul, who followed up with us on the vehicle we were interested in and was very friendly and pleasant when we came in to take a test drive (and purchase) the vehicle. Once we decided to purchase the vehicle, the process was straightforward until we got to Robert in finance. Because we werent immediately sold on the extended warranty that he was including in the monthly payment, he became a bit agitated and said, I dont mean to rush you, but its a really busy Saturday and other people are waiting. We found the sudden change of tone very unprofessional and it reminded us of the other haggle-style dealers we had previously visited (what we were trying to avoid by purchasing through Automotive Avenues). Robert said we would be crazy to not purchase the extended warranty, which we politely declined and stated that we would prefer to do some additional research. He told us we had until Monday to decide on the warranty. Overall, we enjoyed our experience at Automotive Avenues but were left with a slightly unpleasant feeling after leaving the finance department. I would still return to Automotive Avenues in the future, but will be a bit more prepared and on guard when I get to this part of the sales process.


2013 Honda Pilot

5
HondaPilot on 03/18/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Automotive Avenues is an incredible place to buy a car. Our salesman, Christian, walked us through all of our options and was a wealth of knowledge. Financing was easy through Bellco because of their relationship. I will definitely be back.


Excellent Service!

5
maelbog on 03/14/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had a wonderful experience with Tom and Kat as well as with Mark. I started with Tom, buying a 2007 Compass, however, after 48 hours I returned it and decided to lease a Subaru Legacy. Tom was very professional and gracious about the exchange; he took care of it in an expeditious manner. Since the Legacy was in Colorado Springs and would arrive in the afternoon, Kat helped us upon our arrival in the afternoon. She was very professional and courteous with us. When it was time to take care of the paperwork, Mark was very clear and professional. It was a very nice experience to deal with such a professional team that seems to enjoy their work the way they do. I have already recommended Automotive Avenues to my friends.


amazing care, speedy checkout, low pressure buying

5
New Favorite Customer! on 03/08/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This company was over-all...AMAZING! I loved how easy they made it to get You're car, no haggling, they weren't hassling you to buy, as-well as helping you to the best of their abilities! Tami Myers especially, she was the best sales woman I've ever bumped into, as she was incredibly helpful! Being as straight forward as possible, making great conversations, and it really shows that she cares about her work!! I really left the lot feeling happy! Compared to my other experiences (being almost creepy, i always hated the haggling part) this was like Willy Wonkas chocolate factory, choosing which candy i wanted, rather then other company's, feeling like im in an orphanage, choosing which dieing kid i wanted... Anyway, to sum it up, i loved this company so much, and i could feel its low pressure atmosphere as soon as i walked in, and Tami really proved to me that, Automotive Avenue is my new car shopping place (and all my friends will be hearing about it!)


our savior

5
brytanie on 03/07/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Tami welcomed us in on a snowy February morning. She listened to our needs and delivered what we were looking for. She is very patient and obviously loves her career. She got us in the car perfect for our family with no hassel. We are customers for life. Thanks for the best car buying experience EVER!


Extremely Satistied

5
RobinT on 03/05/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Tom was great to work with, very professional and personal. I have had some pretty scary car buying stories in the past and was very happy to experience the Automotive Avenues difference. I loved the no pressure sales, no haggle price and the personal attention from the staff. It was my greatest car buying experience ever!


Outstanding people make it easy

5
Murano on 02/28/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The staff were very friendly and supportive. They were professional but also personal in sharing their experiences, which made it seem like buying from friends. The whole experience was terrific. It's always nerve-wracking spending large sums of money or borrowing for a new car, but they were wonderful about the whole process. I would definitely recommend Automotive Avenues to my friends.


Great Experience

5
3dogsandacat on 02/27/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My car was 15 years old and needed to be replaced. I was apprehensive about purchasing a used car - choosing the right car for me, a good quality car and at the right price. It was helpful to search for cars on-line and I especially liked being able to look at, sit in and drive several makes of cars at one place without someone standing over me. Dan Krofta was great and very helpful. Loved doing business with him. So convenient that you work closely with my credit union regarding financing. I visited the Service Dept. several times and Jerry Widhalm was terrific. Whenever I hear someone is looking to buy a car I refer them to Automotive Avenues. This was a great experience - love my Grand Vitara. Will definitely come here again. Thanks to everyone!


5 Star Experience

4.8
Lookout Mountain on 02/26/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Cheryl and sales staff were excellent to work with -- Robert in Finance did a great job! I would definitely go to Automotive Aves. to buy in the future and recommend them to friends and family.


Dig my car, but man . . .

3.6
Whatever1 on 02/23/2015

Customer Service: 4.0 Quality Of Work: 2.0 Friendliness: 5.0 Pricing: 3.0 Overall Experience: 4.0

So, working with my Credit Union, I had to go through you guys. My desired budget was about 8 - 10 grand, so I first got qualified for $12k. I am looking for a sedan a few years old so that I may use it to drive with Uber . I wanted something that I would like. Was referred to Jamie at Aurora by Nicole Stephens of Denver Community Credit Union. Looking through the inventory on your website revealed not a lot of vehicles in my price range that I liked. The vehicles I did like were newer then I wanted and came with that higher price tag. after about a month of looking, saw a kia optima that was around $12k, set up appointment to test drive, I arrive before time and Jaimie is not there after she said she would be. No big deal. Still got to drive the car thanks to Dean. I liked it, but that price. Over next few weeks continued to look. Saw vehicles in extended inventory that I liked, Everytime I called, something was going on with each vehicle to where it was either not for sale, they were decided whether to repair it for sale, etc. Cars like 2 older lexus, Accura TL, and some others which I bet are still on your website. Ended up working with Tom whom is an awesome asset to your company. Very friendly and professional. I decided to get qualified for $16k since I just can not after 2 months find a vehicle I want that is available. Saw the Dodge Avenger online, setup appointment to see it, test drove it at night during week, liked it, bought it at $15+ thousand dollars. Well over my initial budget. I do like the car though. A few days go on and I pick it up after work by taking the bus to get it, still evening. The next day I drive it to work and finally in the day light, I see a LOT of scratches on this vehicles back side not to mention a small dent on the rear quarter panel under rear passenger's door. A bit shocked that none of the scratches were buffed out. Considering the KBB listed price and the actual price I paid were only $100 roughly, I really couldn't believe that you guys sold me this car at that price in the condition it was in. Mechanically it seems to be fine, but time will tell. This is the 2nd time I have shopped with Automotive Aves in 8 years and each time, just something is up. My 2001 dodge durango had a transmission fail with in 1 week of driving it. To be fair, you guys took care of it and all was good. So I am writing this review in hopes that you will not only read it, but possibly do something about it. Buff the scratches out, thats what I ask.Sincererly,Phillip Lucas. Ps. please dont call me Phillip John as this email did.


outstanding customer service

4.8
trav4 on 02/17/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I had a truly remarkable experience from start to finish. i took advantage of the exchange policy and was made to feel that my satisfaction/happiness were of utmost importance. From salesman to finance ans all points in between, Automotive Aves has what it takes to get me back in the door and will come highly recommended! Thank you


awesome!

5
andpower on 01/30/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My boyfriend and I needed a second car and we came to into Automotive Aves because I've heard nothing but great thinks about it. We were fortunate enough to have Duane taking care of us. He worked diligently to get us an approval and was prompt in calling us back to let us know the outcome. I can't me more impressed with the way we were treated. Thank you so much Duane! Can't wait to be driving the Cruze you helped us get :)


Customer for life

4.8
fsspotatgmail.com on 01/30/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

First time I can say that we had a great experience purchasing a vehicle. Dan Krofta understood what we were looking for and directed us to the "right" vehicle in short order. Great group of people to work with.


Great Experience

5
JM on 01/29/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I am not fond of car shopping but Jerry McKay helped me every step of the way. My daughter and son-in-law have purchased four cars through Automotive Avenues and recommended I call and have them broker a new car for me. I really like my new Red Sentra - it is so fun to drive and now my granddaughter is driving my old Nissan.


Simply the best place to buy your Subaru Outback Legacy

4.2
bo on 01/26/2015

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 4.0

Dan Krofta is an outstanding sales professional; extremely knowledgeable, professional, and excellent in communication. I asked and I received precisely what I was looking for, at a price more than fair. He takes the dread out of the car-buying experience. Jacob Rotter is fabulous in walking through the financing and delivering the utmost professional service with integrity. His expediency and competency shines right through that sense of humor. Definitely a positive car-buying experience from the financing perspective.


Easy Purchase

5
Yayson44 on 01/19/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I went in looking for a new truck that no dealership had. Tom was able to get my truck custom ordered for me with everything i wanted on it for less than any other dealership around town. The truck came in 2 weeks earlier than expected. Tom made the paperwork process simple and was in constant contact to keep me updated on the whole process. Made this so much easier and way less painful than working with other dealerships directly.


Best Car Buying Experience I've had in a long time

5
Nice Find on 01/19/2015

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Found Automotive Avenues via a Yelp search for "Best Used Car Dealers", I think they were fourth or fifth on the list. What ultimately motivated me to visit were the reviews, glad I dropped by. We pulled in and I expected someone to greet us, there was no one on the lot. We almost got back in our car, but told my wife we were here let's go inside. Tom greeted us, I could tell they were a little busy, so he gave us a list of cars on the lot and let us search the type and models we were interested in. We were on the lot less than 5 minutes and Tom joined us. He is very knowledgeable about his inventory, gave us good insight on the choices we were looking at, no added pressure to buy, and demonstrated a lot of flexibility with our time line to buy. The prices are very competitive, low miles on the car (I bought a 2012 SUV with 34K miles), when you buy the cost to you is the price of the car and sales tax. No additional hidden cost. I bought the car the following day, very happy with purchase., runs great. Tom called me about five days later to ask me how things were going and if I was happy! That never happened even when I have purchased a new car! Ask for Tom Sullivan if you visit, promise you I am not related to this guy.


Best car buying experience

4.8
greenyeyedmonster on 01/15/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Thanks to Chris Hassett, Mark Worrick, and Dean Long I got a good, reliable car that I thought I wouldn't get. They were all very helpful, patient, and worked with me the whole time. The service crew made my car perfect before I got it.I would highly recommend them to anyone who's car shopping. They went far beyond my expectations. I found out about Automotive Avenues through my credit union, Denver Community Credit Union.


Will Recommend

4.8
sockerlover on 01/07/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I had a great experience here buying my first car. Everyone was very helpful and patient. I wasn't pressured into a car I couldn't afford and that was the most important part to me.


Relaxed, friendly, efficient and fair!

4.8
Francyfran on 01/06/2015

Customer Service: 5.0 Friendliness: 4.0 Pricing: 5.0 Overall Experience: 5.0

This was the most pleasant auto purchasing experiencence I have ever had, thus far.I didn't feel pressured or uncomfortable during any part of the process. Each step was easy to understand and I never felt that I was being taken advantage of. I'm glad that I went there first. Who says that purchasing a car should be like a long harrowing experience with salesmen trained to go for the jugular? I'm a satisfied purchaser! This is the way to go.


we keep coming back!

4.8
sbeck7646 on 12/16/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

It's so nice to have them bring the car to us so that we don't have to drive all over town,and run risk of having to "dicker".


They really go out of their way to work with you!

5
FireAbird on 12/13/2014

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I initially learned of Automotive Avenues through a flyer displayed at my credit union. This is my second purchase from Automotive Avenues. During the first, a purchase for/with my daughter several years ago, the experience was so good that I promised myself that when the time came, I would make my next car purchase at Auto Aves also. During that previous purchase, after test driving some eight cars, Auto Aves took care of everything on the spot with my credit union. Well, the time came.My current car (nothing to do with Auto Aves) took time off and left me without transportation. Needless to say, I was somewhat stressed about how I would juggle everything or even travel to Auto Aves to conduct business or to my bank to arrange financing etc. The car that I had my eye on, from browsing the Auto Aves website, was 26 miles away at their south location in Aurora.I called Auto Aves as soon as they opened at 8:30 on a Monday morning because I really needed to get this done that day. I was forwarded to Dan Krofta. What I really wanted from Dan was the bottom line price of my prospective car choice so that I could first secure a certified check from my credit union before responding to Auto Aves (all to be done by taxi to the tune of, probably, about $70). I wasn't really worried about whether my prospective car choice would be right for me at that point as I knew that they had a return policy. After briefly explaining my situation to Dan, and why I needed the final pricing, he promised to call me back in about 20 minutes. He did so as promised and advised me, to my surprise, that he would have the car brought to their location nearest to me in Lakewood (I'm in Westminster), AND that he would send a driver to pick me up, AND that he would accept my personal check. None of those three things were asked for by me, or frankly, expected. They were all initiated by Dan in the name of customer service. Obviously, at that point he did not know whether I would ultimately make a purchase. As soon as I hung up the phone after that second conversation, all my stress melted away. About 30 minutes later, the courtesy driver from Auto Aves (actually two people), Ed and JC, arrived at my home. Great guys. Very nice. During the drive (about 15 miles or 30 minutes), we exchanged pleasant conversation, putting me even more at ease.My car of choice (a 2011 BMW) was all that I expected and more. The condition was virtually like new. The car choice portion of the transaction was my decision, and so, is not really the point of my praise/review of Auto Aves. It should be noted that, not once, did Dan or anyone else try to steer me in the direction of any other vehicle. The focus was completely on the transaction related to the car of my choice. If you like watching your salesperson get up several times to go play games with a sales manager, and if you like hearing the age old sales pitch, "what will it take to put you in this car today", then Auto Aves is not for you. They don't operate in that antiquated manner. It is truly a 'no pressure' atmosphere. They have one price (like so many other things that we buy) for a particular vehicle and it is left to the customer to decide whether that price is fair. I thought they were great prices during both of my purchases.Dan Krofta and Auto Aves stepped up to make doing business pain free FOR ME. At that particular time, that was something I needed, something that so many of us appreciate when contemplating a car purchase, especially without current transportation. Dan treated me like an old friend instead of just a customer. Auto Aves doesn't have the ominous feel of the traditional car dealership and for that reason I highly recommend that anyone contemplating a car purchase consider Automotive Avenues. Ask for Dan Krofta. You'll be glad you did.Robert Bennett in the finance department was great in explaining various add-ons and extended warranties, but again, there was no pressure to purchase anything additional, only that they were available. I started the process from scratch from my home at 8:30 and drove off the lot in my 'like new' car at 1:30, barely lifting a finger of my own. Thanks, Dan and Auto Aves, for all your help. You have no idea what a difference it made for me that day. I have already told coworker's about this unbelievable experience.Derry U


Outstanding buying experience

4.8
ruthbarth14 on 12/12/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I was given Automotive Avenues name from my mechanic. Because I trust this man, I quickly turned to your agency. Mr. Duane Talada contacted me immediately after I left a voice mail on his phone. He asked exactly what I was interested in and by that afternoon he had found three cars to fit my needs. I went to the agency the next day and found the car I was looking for. I've never made a decision about buying a car the same day I went shopping, but this time I knew what I wanted and Mr. Talada found it for me. The bottom line is that this was the best car buying experience I have ever had. There was no pressure and all of my needs were met. I love my car. I will definitely return to Automotive Avenues again.


Great Service!!!

5
Alynn_castillo on 12/11/2014

Pricing: 5.0 Overall Experience: 5.0

I was referred to Automotive Avenues by my credit union (Bellco) after getting my loan. When we first went to go look at cars the lady was showing us cars too out of our price range so we left without buying a car that day. I called on a Monday about a car I had seen on the website that I was interested in and never received a call back. I called again that Wednesday and again never received anything back so I called Wednesday night to see why I wasnt being called back and got set up with Jim Morrison. From that moment on Jim went out of his way to help me and make sure I found what I was looking for! He kept calling me with cars he thought would work for me when I didn't think it would work he went back at it and mentioned a 2009 Nissan Altima! He told us to come down and look at it and it was exactly what I was looking for!!! Jim was awesome! He broke everything down for us and truly cared about us knowing and understanding everything! He didn't care that we were there way past closing! The man who did all of our paper work was awesome too I believe his name is CJ. I was promised that I could bring my car back for detailing which I did yesterday and it looks like a brand new car!!! Jim along with a few other Automotive Avenues employees really got my family and I the best car we could ever want!!!! THANK YOU SOOOO MUCH!!! -Amber Castillo


Love this place! Love Cheryl!

5
crista526 on 12/07/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I bought my car from Cheryl 2 years, wrecked it, and I went back again this month. Cheryl took care of me again and gave me a great deal on a brand new car! Love her!!! The experience from beginning to end was and had always been easy, fast, and customized. They listen, no pressure EVER, and offer anything they can to make it the best experience. Robert during the process of signing ALL the forms was great. Explains everything before signing and explains anything you don't understand perfectly.


Sales experience

5
1grady on 12/07/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This was by far the best experience I ever had purchasing a car. Friendly , up front Honest about the process . A hassle free experience. Thanks , Chris.


Excellent Service Made Purchase a Positive Experience

5
jjmartinez3 on 12/04/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Mike Orris came recommended by colleagues at Bellco CU. He made the experience much more pleasant than any previous car buying experience. He was very patient; we came in twice and spoke with him more times than that. Historically, the least enjoyable part of the process is speaking with Finance. Working with CJ was opposite. He "suggested" things without a hard sell and was transparent with details. I would recommend Auto Aves to any friend or relative and am very likely to return for my next lease/purchase next year.


Just bought my 2nd car at Auto Aves

5
nathalie.cole.92 on 12/02/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Traded in my 1995 GEO Prizm, which I purchased in 1997 from Auto Aves, for a 2014 Nissan Juke. Once again the experience was awesome. Crista Anderson was instrumental in finding exactly what I wanted. I did my research online & told Crista what car I wanted & where I found it, then had my new car in less than 7 days.. The finance dept was very good to work with & getting my credit union the necessary paperwork on a Friday no less so that I could get the financing taken care of on the following Monday. I also purchased the clear cover for my car & had that installed on Dec 1st, the service dept was great to work with as well. I have an awesome new car that I love!Thanks for making car buying an enjoyable experience


Trouble Free Car Buying

5
wobrecht on 11/29/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

There was a slight hiccup in the transition from Chris to Kat. But once Kat was on the case my car came in as ordered, the paperwork was painless and she took the time to explain the different modes of the car. Since it was a 2015 she must have done a lot of homework just to get familiar with the car. I have already recommended Automotive Avenues to people. Its made buying a new car painless and trouble free.


Not happy

2
AriSprings on 11/28/2014

Customer Service: 2.0 Quality Of Work: 1.0 Friendliness: 3.0 Pricing: 3.0 Overall Experience: 1.0

I had fair experience with Sales . But I was told by Cheryl that their used vehicles go under rigorous inspection. But after 8 days of driving my vehicle I had to get my brake pads replaced which end up costing me $350, there was an oil leak in the engine which end up being $ 1120, my cabin heat was not working properly which added another $ 1200. I don' want to mention small things like back window wiper, wireless key remote battery and other things which i had to replace. I know I was buying a used car but I didn't expected that I would be spending another $3000 in repairs in my first ten days of buying a vehicle.


$49,980

Mileage: 98325

Color: White

Transmission: Automatic

Body Style: Pickup

City: Lakewood, CO

Engine Type: 450 hp 6.7L V8 Biodiesel

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