AutoFair Hyundai

4.6
Overall Rating

Customer Service: 4.7 Buying Process: 3.5 Quality Of Repair: 4.3 Overall Facilities: 4.2 Quality Of Work: 4.7 Friendliness: 4.7 Pricing: 4.5 Overall Experience: 4.6


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Doug Rules

5
mvlangas on 11/24/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

See previous comment section for my review of Doug Johnson and the AUTOFAIR HYUNDAI dealership. A twenty five word minimum is excessive after I've written my previous review so I'm using these words to meet the word count that will allow me to press enter and finally be done with this survey.


Happy with purchase

5
rhoythunter on 11/21/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Very happy with everything. No regrets at all. Told Auto Fair Hyundai what time I would be there and car was up front ready and waiting for my test drive. Fast and easy transition. And very happy with the Veloster I purchased.


Morin review

5
daniel.morin0 on 11/20/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great experience, no preassure. The staff was very helpful fulfilling my needs and expectations. They were clear and informative on all my options to help me make the best decision I could.I would certainly go back for my next vehicle.


New Sonata Hybrid

5
gvamodio on 11/17/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Happy with my new Sonata Hybrid and Autofair Hyundai. I was not sure about hybrid cars but after driving my sonata I'm pleased with the comfort,drive,and gas mileage.


Fantastic Dealership!

5
annielxo on 11/12/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

You guys are amazing! I'll be sure to always come back if I ever need/ want a new car! Always kind, helpful & explained everything with detail! Hopefully we can get my sister to get a car from here as well hahaha.


He made everything so easy!

4.8
jade_garrett on 11/10/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Looking around for a new car was stressful until I went to Auto Fair Hyundai and got assigned to Bill Utrera. He was fun, outgoing and very professional. The staff was very friendly and served us lunch as we were there since 9AM-3PM. I will be letting everyone know about Auto Fair Hyundai in Manchester, NH


Great experience

4.8
sajhennessy on 11/10/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Dealership was Super helpful and came to price we could both agree on. Quick to greet us and did not make us sit around and wait. Would definitely go back


They make car buying easy.

5
dav_trapman on 11/10/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This is my 4th Hyundai vehicle purchase from AutoFair, from a 2007 Veracruz to a 2011 Veracruz to a 2013 SantaFe to a 2016 Sonata. My needs in a car have changed, and Hyundai has a vehicle that meets or exceeds those over any other manufacturer. Doug Johnson has sold me two of the four, and I find him to be fair-minded guy who genuinely tries to help the customer. He works for AutoFair, but definitely takes the customer's side in helping to negotiate the sale. I take my cars to their service department, even though I could have service done closer to where I live. I know all the service writers on a 1st name basis, and have always been pleased with how thorough the techs are with seeing to it that my car is kept in great shape. There are things I do myself, like air and cabin filters...but everything else I leave it up to them.


Not happy at all except for Bill Utrera

3.6
smpandcep on 11/08/2016

Customer Service: 5.0 Quality Of Work: 1.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 2.0

The salesperson was great the sales staff was horrible. This was my fourth purchase from Hyundai, all purchases before where flawless seamless no issues this place was nothing but issues.


Veloster Raptur

5
lonj5 on 11/04/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Nice Ride, I went in looking for an Accent and left with a sports car that could fit my percussion in. I am greatful for the assistance and service that I was given. I will definitely go back and get the retina version.


Buying experience

5
njpicard on 11/03/2016

Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Had a very good experience when purchasing my new sonata limited. Sales people provided me with a nice experience driving the car. Found everything to my liking. Happy that you had the exact model i was looking for..Disappointed with the "pack" which provided things I didn't want but as they say...You can't have everything.Overall very satisfied.


David Van Iten is the BEST!

5
ihave5too on 11/02/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I love you David, you are the best. I am so thankful for you and so grateful that you were my salesperson. You are professional, dedicated, kind, patient and just a heck of a nice man. You are an asset to Autofair Hyundai and they are lucky to have you and I was lucky to meet you. Thank you for all of your hard work and I absolutely LOVE the Hyundai Accent.


good

4
kjdean01 on 10/27/2016

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 3.0 Overall Experience: 4.0

Everyone was friendly a knowledgeable and overall a good experience. I think the amount of time we were there should have been shorter. We did finance through Hyundai, as we previously did. A few years back, everything was all set within 3 hours. Our visit this time was about 5 hours.


Matt is the best...

5
philkorkosz on 10/26/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Matt Gelinas is the best sales rep there. He knows his cars inside and out and is very good at finding a car based on your needs. He is not pushy. He also shows you the real numbers. I have bought several cars from him and he always steers me in the right direction.


Sales experience

5
kellymuldoon32 on 10/23/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Third car I have bought from Doug Johnson over the past 7 years. Great salesman and has always helped me find just what I needed. He also always responds if I have any questions or need anything.


No More Written Reviews

4.8
douglas.paul1 on 10/22/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

The dealership and the people who we dealt with were very helpful. Even when we came back with a cooler to see if it fit they were helpful. The only thing I'm not too keen on is having to bother with this written review.


A great car and a great experience!

5
dmnelson43 on 10/21/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We had a great experience purchasing our new 2016 Hyundai Sonata Hybrid. Our salesperson was wonderful to work with and made the whole process great.


Thank you

5
sassa on 10/20/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Very helpful team approach made my unexpected car purchase a very positive experience. Sales, service and financing associates were friendly, professional and helpful. Love my new Tuscon!


new car sale review

4.8
rmpeters on 10/20/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Your salesman seemed to know all about what he was selling which made things easier. The only problem was the length of time it took to finalize the sale.


First time with Hyundai

5
tobemore2 on 10/16/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We were expecting strong sales pressure. We did not experience that. The Salesman was open, honest, enjoyable to work with, down to earth, friendly and "understanding". I work retail and he was a perfect example of what a salesperson should be. Hire more people like Adam


Wonderful experience

4.8
hollymac03 on 10/11/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I was dreading going to the dealership because most car dealers are all over you the second you walk in.I didn't feel this way at auto fair, very professional and I didn't feel suffocated. I left in the car I wanted and I am very happy with how I was treated. I will be a returning customer in the future.


Excellent

5
geo720 on 10/08/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Always a great experience at autofair. From sales to service to management. Everyone is professional polite. Dealership very clean well lit and more then enough room to conduct business


Matt

4.8
chart3778 on 10/07/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

He really is one of the few salesmen who knows both his clients and his cars. You would serve yourselves well if you were to hire more professionals such as Matt.


skr

5
skorandla on 10/06/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Excellent dealer and I am impressed on how fast and quickly closed the deal. Not pushed for any extra's or added any surprises. Purchase went smooth very smooth.


Exceptional service

5
lizard7755 on 10/06/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This is my third vehicle through Autofair, and as always, it is smooth process with virtually no stress. Such wonderful people, especially Doug Johnson. He has helped each time and wouldn't go anywhere else! Thank you all!


Elantra

5
james.conner314 on 10/06/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

David Van Item was professional and personable, and set me up with a car that I love. Thanks from James and the dancing hot dog.


Awesome

4.8
McCabe13 on 10/05/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

My salesman, James Perdikes, was great! Very patient and helpful. He's the man to see. Floor manager, Sean, is also a great guy. The both of them make you feel so welcomed. I will buy there again. Awesome experience at AutoFair Hyundai in Manchester NH. THANKS GUYS FOR EVERYTHING Maureen


AWESOME FIRST TIME BUYING EXPERIENCE

4.8
sydaudrey18 on 10/05/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Had the best experience at Autofair Hyundai!! Matt and David were amazing. They worked with my price range, needs and wants and I found my dream, a 2016 Hyundai Sonata Limited! It was honestly exactly what I wanted and its been about 3 weeks and I could not be happier! I felt like a total princess when I was in there and I can't wait to go back and visit! LOVED IT!


Another new car

5
cole64 on 10/02/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have purchased several cars with Hyundai and the staff has always been pleasant and very friendly. There is never any pressure to purchase a vehicle and they always work with you so you can get what you want. Our salesman was James Perdikes and he was very helpful and honest when it came to choosing which vehicle I wanted.


Great Experience

5
lasmail on 10/02/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I initially emailed an inquiry about my vehicle and Jared was great at getting back to me. He even offered to put gas in my car if they couldn't make a deal for me. When I went to the dealership I worked the John Cullen and he was very pleasant and did a great job pointing out the different features of the vehicle etc. We were at the dealership a bit longer than we would have liked but needed to take delivery at that time as we lived far away. We met several of the staff that day and I can't even begin to name them all - almost a bit too overwhelming. All in all however, it was a great experience and I'm very happy with my new Tuscon!


Pleased..

5
dempsey603 on 09/27/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was pleased with the overall experience at the dealership. I am enjoying my new car and would recommend it to others that are in the market for a new car. The staff was good to work with and everything is meeting my expectations.


New Car

4.8
janetmusic on 09/25/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

The staff are very friendly, personable, with no pressure - I felt comfortable the entire time I was there - making it very easy to purchase a new car.


Satisfaction

5
keithward15 on 09/24/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Arrived on the lot and was given the perfect amount of time to browse around. After selecting the perfect car was brought inside and couldn't have been happier with the process. Smooth, honest, and reasonably quick.


Review for doug Johnson best sales man in the world

4.8
jordanlee14923 on 09/20/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Experience at autofair Hyundai with doug Johnson. He was a great guy to work with and I love how he supports so many charities around and encourages other people to do the same!


No place better

5
Ariana Carr on 09/19/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Doug is my go to man. He is always a pleasure to work with. All my experiences into the dealership have been good ones! Everyone is super friendly.


I am always pleased with Auto Fair Hyundai!

5
dmchatel on 09/16/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have had 4 vehicles from Auto Fair Hyundai and I am always pleased with the buying process, the service, and the vehicle! The staff are always very friendly and helpful. Always a great experience there!!


Service

5
cherbimy on 09/16/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The service was great I will recommend my friend to go there if they need a new car and I will give them Mark as reference.


New Car

5
tsemenetz1217 on 09/15/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was very pleased with my experience buying this vehicle. David listened to me needs and was very helpful during the entire process. I would recommend David and AutoFair Hyundai to anyone who was looking to buy a car.


Doug Johnson and team made car buying a great experience

5
Sbriggs on 09/12/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I worked with Doug and have not bought a car in a long time. He did a great job getting me into a car I love and worked with me to lower my payments. Doug is fast, friendly and he is someone I will recommend to anyone looking for a car. He not only met my expectations but exceeded them. I was nervous to buy a car but Doug made it easy to drive home happy! Thanks to Doug and all of auto fair hyundais team.


Great Experience!

5
jjcra19950 on 09/12/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We had a great experience! David was professional, friendly and didn't pressure us at all. The staff worked hard to make sure we got what we needed and in a price we could afford.


Awesome experience!

5
Matt91 on 09/11/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Came to this dealership to buy a car. I looked online and saw a car I liked, so I desided to head over and take a better look at it. First thing that came to mind, "great time to get swarmed by a boat load of sales associates." As I pulled up and got out of my car to look at the car, I saw online I was shocked no one came over. I walked into the building as Mark was sitting at his desk, got up introduced him self and asked if I was all set. Come to find out I couldn't afford that car so we looked at different cars in my price range both him and all the managers were trying to help me find a car I could afford! Mark worked through his lunch break even after his food had already came. And finally they remembered they had a car that had been sitting on the lot for two months, they had already discounted down to try and sell it. As I took it for a drive I fell more in love with it than all the others I test drove. As I had to leave to get my personal things done, mark and the management team went above and beyond to get me the financing to get this car! Got a car the next morning from mark saying got someone willing to give you a loan! Drove it off the lot the next day and have been really pleased with it since! If you're looking for a new/used car check this place out!


New purchase

5
warmdec13 on 09/09/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

No hassles. Smooth easy fair transaction got the deal I wanted. My sales person Adam was awesome attentive to my needs and wants and did everything he could to make my deal happen


Not Completly Satisfied

5
rvinnie on 09/08/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had an issue with the sales process. The General Sales Manager Jean Turgeon contacted me and we discussed the issue and he assured me he would look into it. I appreciate Jean contacting me to help make things right.


Hyundai review

4.8
durocher53 on 09/08/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Dealer and associates were very professional and friendly. No pressure and were helpful to make sure I got what I wanted at the price I was willing to pay.


Great experience

5
cbogartces on 09/08/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Buying my new Sonata at Autofair Hyundai was a very positive experience - the pricing was great, the service was great and the sales process was very straight forward. They even stayed late to help process the paperwork so we could take the car home with us.


Made the car buying experience easy

4.2
Mamodio on 09/08/2016

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 3.0 Overall Experience: 4.0

I went to autofair because originally I had bought a car, I feel I jumped the gun on. It was not the right fit for me. The team that I worked with spent pretty much the entire day with me to find the car that fit my needs and price range. Taking multiple test drives in various versions of sonatas and Elantras we finally found a car that was perfect. The only thing that was annoying was the finance department afterward. Since it was a Saturday the bank that I was getting my loan through was not open and I had to go back to the dealership multiple times to sign and resign papers. Other than that I enjoyed my time there and would recommend that if you are looking to find a car that fits your needs talk to Mike, Matt, or Christine.


Doug Johnson truly the "Salesman with a Heart"

5
"Navy Man" on 09/06/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Been going to AutoFair for years now; I purchase 2 from Ford and 4 from Hyundai and Doug Johnson has been our guy at Hyundai. "Hunny I'm Home" and I would never go to any other dealership; unless of course Doug Johnson was working some where else. If you need a car ask for him by name; this Teddy Bear will listen to what you have to say, help you find the right car, and work with you to get it within your budget. Once you drive away the experience only gets better; I was active duty Navy stationed in Pensacola, Florida then Pearl Harbor, Hawaii and Doug maintain contact with me for the five years I was away. For my retirement vehicle I bought a 2011 Chrysler 200 Convertible and I'm so happy with the car. Doug thanks for being my "Car Guy" I can't wait to buy number 5 from you!


Only one to give me a shot.

5
Travis Wolfe on 09/06/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Buying a car for me felt hopless, but auto fair held my hand each step of the way. Nice and easy step by step help!


Best experience in a long time finding a car!!

5
susan on 09/06/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I can't say enough how much my husband and I appreciate what Doug had done to get us into a great car. I just explained what I was looking for and what I needed and he worked hard to get me into a safe and reliable vehicle. Everybody at the dealership was very nice as well. Doug, we will be coming back to purchase more vehicles from you. We where recommended by a friend to go to Doug, and I am happy to say, it was a wonderful recommendation. Thank You very much for all you did!!!


Doug is AMAZING!

5
BOWIE22 on 09/05/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have purchased several cars and plan on returning when needed to Doug. He is very caring and looks out for the best interest of the customer. I will be back to purchase another vehicle from him. He is also very helpful after the purchase of the car. I have not had that with other salesman. He follows through when it is time to have a service and even assist with scheduling an appointment. I highly recommend Doug as a salesman when looking for a new or used vehicle!


"Salesman with a Heart"

5
Billium on 09/04/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

"Honey I'm home!" Doug truly epitomizes the moniker "Salesman with a Heart"! He is a Salesman that you can trust to get you the best deal on the right car for you. I've purchased four cars from him so far and I can't wait to buy the fifth.


Hyundai. ..only way to go!

5
B22ladybug on 09/04/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Doug is not a salesman, he is a Customer CARE Agent. We have been buying Hyundai since 1986...Excels, Accents, Elantras, Santa Fe's and the owners have ranged from a 22 year old to a few 80+ladies. I know what I want and Doug is the best person to deal with for integrity and honesty! And he's a friend for life! :-)


It took a village

4.6
trish on 08/26/2016

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Tim Strunk was an excellent sales person. I think I drove most of the cars in the lot. Matt Gelinas, Jeff, Jim and Phil all assisted in getting me approved for financing. Adam helped me put the plates on and got my blue tooth set up. It was a complicated financial story but finally they were able to help me. I love my new vehicle and it is my first Hyundai.


Excellent

5
machm582 on 08/22/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had a wonderful experience here and I have no complaints. Everything was done in a timely manner and I got a fair price for the vehicle I was looking for.


Registration papers

4.8
araclark on 08/20/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 4.0

N/A- l left a comment on the last review comment \ David the salesman was professional and friendly.However, I am still waiting for the registration copy so that I may get the car inspected.


Hyundai AutoFair

5
rocjan on 08/18/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This is my 5th Hyundai, I stated with the Excel in the late 70's and have had 3 Sonata's and an Azera. The Azera was great, but I just love the Sonata. My new Sonata Limited is a fine car and my sales experience was exceptional. The sales and finance staff were so easy to work with, no pressure. I bought the car, they did not hard sell me it. Thanks


Exceptional service

5
bababoie35 on 08/18/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The overall service by Mike Neacy and the professor were exceptional service. Mark Gillespie is a great service to the company. Our family own six hyundai.


very pleased with buying experience

5
myjohn48 on 08/15/2016

Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Was very pleased with our salespersons professionalism and friendly personality. Truley a cut above your typical car buying experience. Will most definitely spread the word.


James Perdikes Manchester NH

5
sdeary on 08/12/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

James Perdikes was very professional, informative, patient and thorough. My wife Linda and I were happy to do business with him. Matt Gelinas was also very helpful.


New Lease

5
aimee.adams on 08/12/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Please see my comments that I wrote for Hyundai. As far as Seth and Mike, I apologized for my behavior the day I was there and appreciate them being able to make a deal work within my budget. They were both very understanding and helpful during my display of frustration and I truly appreciate their patience when mine were lacking.


Goes The Extra Mile

5
k.savage on 08/12/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

What can I say? From the moment we were greeted by Tim until the final sale, all professional, they worked with us. I had a car with negative equity for a trade, and my payments came in $60 over our original payment plan. I traded in a 2011 Chevy HHR (which I really liked) for a gorgeous 2107 Hyundai Elantra for only a little bit more per month. Tim, Jean and Jim O'Brien made it work and I drove home that evening with my brand new car. No pressure sales just them wanting to help you get what you want. Thank You


Survey

5
kylemanez on 08/11/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The customer service was excellent and professional. I would absolutely recommend this dealership and car to anyone as I was very happy with my experience.


Love that Tuson

5
davedrislane on 08/11/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Overall Experience: 5.0

Great dealership. What else is there to say. This is my second Hyndai; I am sold on the brand and will be a loyal customer as long as you continue to make a good product !


Happy

5
pjsteed8 on 08/11/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I'm very happy with this dealership. I love the car. Good service, no heavy up sell. They made me fell very good about my purchase.


Third Hyundai Drive One U Will Buy

5
rogerloichle on 08/09/2016

Customer Service: 5.0 Friendliness: 5.0 Overall Experience: 5.0

From my first contact via the internet with Bethany, excellent contact person, she answered all my questions put the process in motion, setup my meeting with Mike, the salesperson, who was a pleasure to work with taking me through the paperwork on to the delivery of my new 3rd Hyundai. Every step went very smooth. Don't forget Matt great to work with someone that is concerned with your satisfaction. Once again thank you everyone.


New Lease

5
clakowicz on 08/06/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The salesman was cooperative,not pushy and has a thorough understanding of my needs. He presented very well and took me through all of the cars features etc. paperwork was handled with no issues and I was very pleased with the negotiations on lease price


great people all around.

5
pplum1 on 08/05/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Like I said very professional .Tim Strumk was very polite and met all of our needs and Phil Dumais is also very good and a good sense of humor .Overall experience was excellent.


car shopping

5
cnasue52 on 08/04/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I went to the dealership not knowing if I was going to be able to purchase a car or not. They made me so comfortable not stressed at all. The staff put in so much effort into making it possible that I got the car I wanted and made it fit my budget.


Happy with our shopping experience

5
Louise & Ken on 08/03/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Jared and Lloyd you both deserve huge raises! It was a pleasure dealing with you and we are very happy with our new vehicle!


Happy we made the trip!

5
Louise on 08/03/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We drove over 2-1/2 hours to come to this dealership, it was worth the drive! Lloyd Kaplan and Jared McReavy were the salesmen we worked with and we had a very positive experience. We drove off with a brand new 2017 vehicle, which is our seventh Hyundai. Would recommend this dealership as they were both very great!


Excellent Sales Experience

4.8
rlail327 on 08/01/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

We really commend our Salesman, Bill Utrera, the Finance Manager, Jim Nartiff, and all the staff we encountered during the purchase of our new Hyundai Sonata from Autofair Hyundai.


the employee

5
markp341 on 08/01/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I wish to thank all that help me such a great group of people I'm so glad that my husband stopped in to take a look. I love the tucson so much fun to drive, great company,great dealership. Will always be back for my next purchases. thank you all, paulette.


3rd Hyundai

5
rgralnjwl on 07/28/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This is my 3rd vehicle purchased at this location. Every time I was treated well. I will probably return for my fourth vehicle as well.


review

5
dave45 on 07/28/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I like all the folks this dealership. Not very flexible on the price though. In fact the estimate went up 3 times and I wasn't very happy about that. .


Terrible waste of time

1
Tim on 07/25/2016

Customer Service: 1.0

Drove 2+ hours to look at a vehicle that was supposedly being held for my "appointment" to be told it sold the night before. To another autofair dealership. Waste of time.


A pleasurable experience

5
shawn3270 on 07/25/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My overall experience was a pleasant one. Doug thoroughly addressed my needs in desires in the leasing of My 2017 Santa Fe. I am enjoying my new car very much and look forward to doing business with Doug again in the future.


Hyundai Tucson

5
hebes99 on 07/22/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Mark and Matt did a great job in getting me the deal that I wanted and putting me in the exact vehicle that I came in wanting to get. Mark continued to follow up afterward and make sure that I was satisfied with my purchase.


Good Experience

5
ehayes on 07/21/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My experience with this purchase was very good and the sales person (Lloyd Kaplan) along with the sales consultant (Matt Gelinas) were knowledgeable, professional, and wonderful to work with.


Great experience

5
achausovsky on 07/21/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I worked with Bill Utrera and had a great experience leasing my Hyundai Elantra with him. He was honest, efficient and informative. I will be back in the future!


Lease of Santa Fe Sport

5
tim.merritt on 07/21/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had a very positive experience. I live over 2 hours away which is why I probably won't come in for routine service. I have already recommended your dealership to a fellow worker.


Review for hundai

5
p.r.millo13 on 07/17/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Really good experience and the sales man were friendly. The instant I came in I was greeted. It didn't take long for them to attend me and start meeting my needs. Soon after I was placed with the car I wanted and needed and there was no extra charges.


My experience at Auto fair

5
price.deb4 on 07/15/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Excellent Service guranteed at Autofair dealership in Manchester Mew Hampshire. I would recommend this company to anyone, the team at Autofair are very precise and made my fiancee and I feel at home. We once again would like to say thank you to our Autofair Manchester Team.


We don't know what our deals are

1.6
luckyjimmy10 on 07/14/2016

Customer Service: 1.0 Quality Of Work: 2.0 Friendliness: 3.0 Pricing: 1.0 Overall Experience: 1.0

I was very disappointed with AutoFair's handling of their deals, and overall customer service. I was on their website and happened to see a deal on a lease of the 2016 Hyundai Elantra for $129 a month. There were 2 cars listed at the time, a gray and a blue one. I am a disabled driver. I drive with my hands, with one controlling the gas and brake, and the other holding a spinner knob on the steering wheel. I also walk with crutches. The salesperson did not inquire about my driving situation, instead just brings out the gray vehicle. We go out to see the vehicle and then he tells us that "it's a manual.. I wasn't sure." But he never asked prior to that. My dad, who was with me, said "He's disabled, that won't work," meaning my hands would be occupied. He brings that car back and then brings out the blue one I was interested in. We go check it out and I get excited because I think I'm going to be getting a good deal. He then informs us that that vehicle is not part of the leasing promotion. I correct him, saying that on the website it shows both cars. He says that they can't lease me a car that has miles on it. So after some back and forth he goes to get one of his managers who comes over and informs me that they can't lease me that car because of the miles but they can get me into a 2017 Hyundai Elantra for "around $150 a month lease." I agreed, but again I was disappointed because when the actual payment figures came out it was around $160 a month for a car with no miles on it, compared to the 2016 that I was interested in which had less than 100 miles on it. And they weren't willing to come down in monthly payments unless I was to put up more cash, but it was supposed to be $0 down, except for taxes and fees. They weren't clear, and I didn't ask at the time, why I would have to pay more to get a lower monthly payment, with the thinking that fees should be flat not fluctuate based on desired monthly payment. So I feel like I ended up paying more for the lease than I should have and that is confirmed the morning after when I happened to go back on their website and their deals changed (but were in the same promotional period as when I got the car, ending June 30), this time $119 a month on a NEW 2017 Hyundai Elantra. So now I really feel like I got screwed. Not a good experience with AutoFair. Should have heeded the advice of family and friends and won't be going back when they don't even know what their deals are and only want to make a sale.


Best dealership experience I have ever had

5
ashley.holmes46 on 07/11/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Very professional team, from the salesman to the finance team, even the service department, they were very professional and courteous. I will definitely be going back there again.


Review

3.6
joniberman32 on 07/09/2016

Customer Service: 4.0 Quality Of Work: 3.0 Friendliness: 4.0 Pricing: 4.0 Overall Experience: 3.0

Bill was very helpful but frankly too talkative. He was 100% knowledgeable about vehicles and was great at trying to match our needs. My only complaint with him is that he talked and joked far more than necessary. My daughter's car had a check engine light come on twice. First time she was told it wasn't anything, second time she had to leave it overnight then a part needed to be ordered. she told me the service people were nice but condescending to her and her sister, assuming neither of them knew anything about cars since they were female. this couldn't be further from the truth. Finance experience was awful. I wanted to pay the full lease up front. I had to come back 4 times before this could be accomplished. Phil was very apologetic but this was annoying, to say the least. I had an excellent conversation with Mike Neacy who clearly explained to me what was up with the check engine light and possible problems with leases. i appreciated his time to clearly explain the service process.


New Hyundai 2016 Tuscan Eco

5
doreenberube on 07/08/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

100 % Satisfied with my purchase. Autofair Hyundai is a great dealership. I left Toyota unsatisfied. I was a customer with Toyota for years. I did not like how they wanted to sell me a vehicle I didn't like. When leaving Toyota I thought of the Tuscan and decided to pull into Autofair Hyundai to check one out. Upon entering the lot I was greeted by Mike Neacy who invited my husband and I into the dealership. We sat down at his desk and talked about what I wanted. His questions identified my needs. From there we were asked if we wanted to take one out on a test drive. While sitting in the vehicle Mike explained all the features and functions of the vehicle. He stood out from every other salesperson I have ever met. In my past experiences at other dealerships I was kust given the keys to take it for a drive but not Mike I was really impressed take he took the time with me to go over the operational features. Not only did I drive it but something else happened that has never happened before Mike asked my husband if he would like to drive it as well. I loved that he included my husband in this experience as no one ever offered my husband to test drive it too. We drove back to the dealership and Mike got all the information needed for financing. The Fiance Manager was top notch. He made this sale happen! We eagerly agreed on the best option and went on to meet the warranty department who was great too. We listened and completed all the paperwork necessary. As our Tuscan was being prepped for us to drive home Mike gave us a tour of the building. He showed us the Service Department where I was introduced to the Service Manager who scheduled my first oil change. He gave me Service department business card. He took the time to explain the service hours and the phone number to reach the department to schedule appointments. We then met the sales manager who wanted to thank us and ask us if Mike had gone over everything with us. We told him yes and shook hands. He asked us if we would refer friends and family based on our experience and asked if we wouldn't mind a picture to post on Facebook. My husband and I gave permission and accepted a friend request from Mike Neacy to post our purchase on our Facebook page. If I had to do it all over again I would and I wouldn't change a thing.


Best Dealership I have Been to

4.6
amanda.knoepfler on 07/07/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 4.0

I enjoyed my experience with Auto fair from beginning to end. I didn't feel like anything was pushed on me that I didn't go in wanting. David was a pleasure to work with, very professional and personable. He was even patient when my 1yr old started to get tired and cranky. Thumbs up for David and Auto Fair.


Hyundai purchase

5
chebert82463 on 07/07/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This is my 3rd vehicle purchased at Autofair and I will definitely go back in the future. The salesman, Mark Boudreau, and sales manager, Matt Gelinas, are very professional and very easy to talk to. The only complaint I do have is the time spent at the dealership to negotiate price and delivery of the vehicle. It just shouldn't take as long as it did to buy a car if you know what you want and the price you want to pay.


Easy experience

5
kia1433 on 06/30/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My salesman Doug was very friendly. He was also very knowledgeable in what he was doing. Highly recommended. I went to the Honda store first felt uncomfortable, I felt relaxed at Autofair Hyundai.


My New Car First Free Oil Change

5
Joel Naidus on 06/29/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Mark Gillispie did a great job in getting my first free oil change and servicing done expeditiously. I was in and out within 1/2 Hour.This is my Fourth new Hyundai purchased from Hyundai AutoFair. They are great to do business with.


Satisfied repeat customer

5
jnkelly154 on 06/29/2016

Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This is the second Santa Fe that I have bought in the last two years. Both times the process was a very good experience. I will definitely purchase another vehicle from Auto Fair.


Could use some more training

4.2
matt.oboyle on 06/29/2016

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 3.0 Overall Experience: 4.0

Dave was great. But as he mentioned, he was newer working there and I think he needs to work on his knowledge of the vehicles he is selling a bit more. For example. When I asked about the feel of how the dual clutch transmission worked, he didn't really know no mention of a dual clutch transmission was brought up at all. There were a few other small things that he had to check with other sales associates on as well. Over all he was great, but need to learn a little more about the vehicles. Also, a full tank of gas with a new vehicle purchase would have been nice as well.


Best car buying experience

5
cmaheras on 06/29/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Vladamir, our salesperson, and his staff are excellent, top notch service and knowledge. We had the best car buying experience we have ever had. We are extremely pleased with everything!


Dong Jonson

5
rpcparadis on 06/26/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Doug was my salesperson he know a lot thing about my car I was buying. This is my four Hyundai I buy at Autofair they been fair with my trade in and know a lot about the news cars.


great service

4.7
DianeLM on 06/24/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 4.0

I have dealt with AutoFair Hyundai for many years and have always been happy with my service. Today was a routine oil change service and Mark Gillispie was my service rep. He said it would take an hour which it did and he was careful to go over the work that was done with me. He's a very pleasant person to deal with.


Great place for maintenance

5
GardinerO on 06/24/2016

Customer Service: 5.0 Overall Facilities: 5.0

Had some maintenance done on my vehicle. Always go here to get my car serviced and I'm always satisfied with the customer service and the overall atmosphere. Would recommend this place.


ok

3.6
fisherfreight on 06/24/2016

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 4.0 Pricing: 2.0 Overall Experience: 4.0

it was ok. I liked my salesman James P. The only thing I did not like was it took over 4 1/2 hours to complete transaction.


Good experience

4
againc on 06/23/2016

Friendliness: 4.0 Pricing: 3.0 Overall Experience: 5.0

I was met as soon as I arrived by Mark Boudreau, and although I wasn't prepared to buy that day, Mark worked with me to identify a vehicle that met my needs, even though what I ended up with isn't what I expected. I love the Sonata and keep finding new 'goodies' almost every time I start it up. Mark and Matt Gelinas made it happen that I walked out having unexpectedly bought a car. It was a very good experience.


Best place to buy a car

5
labrieroger on 06/23/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I've been going to this same dealer for all my cars and needs. I have never had a bad appointment. The staff is always pleasant and helpful .


Overall Great

4.8
wendy.jean.brown on 06/23/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Overall super satisfied! Seth was Great! Helped with my wanting to be quick and not spend my whole day buying a car. Very accommodating! Very pleased


Fantastic Experience

5
donna8 on 06/23/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Will recommend to everyone! Great car buying experience! Everyone was professional, helpful and made me feel comfortable about the experience. Love my Tuscon! From the initial contact with Alexandra to the Manager greeting me when I came in, to working with David to find the car I wanted to Phil working really hard with financing, it was a pleasure dealing with the whole staff at Hyundai. First experience with this dealership and I will always recommend to friends and family. Everyone was nice, and more importantly, made the whole buying experience easy!


Amazing experience

5
noxbeatz on 06/17/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Lloyd Kaplan really went above and beyond my expectations when it came to purchasing my new car. He showed me every little detail about the car and really took the time to make me feel comfortable with my purchase. I will definitely be going back to him if I need anything in the future.


2016 Hyundai Sonata

5
lmartell on 06/17/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I would definitely shop at Autofair Hyundai in the future. They have a very friendly and helpful staff. Tom was very knowledgeable and answered all my questions, It was a pleasure working with you all!!


Great customer service

0
Ann marie on 06/11/2016

Great service today by Mark Gillispe. They were able to get me in and out in no time perfect


elantra

4.8
mike_cote22 on 06/11/2016

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The dealership sales staff was great. The car did not start when we came to pick it up. The service department took care of the problem after a short wait.


It was all good

5
cynthsou3 on 06/11/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

To start it was very good they were a lot better than Ford or Honda .I liked it very well very very good they were all good .


New car

5
tjgerardi on 06/10/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Awesome help. Great dealership. Love the car. That's all. Don't need twenty five words to say that. Annoyed that I can't move on without hitting that limit. Sales and service staff is top notch!


Great experience once again!

5
flwrgrl on 06/10/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I always go back to Matt - he just knows his stuff inside and out! Given his promotion, he worked with a new salesman to get me into a car I love! Thanks a bunch!


My experience at Auto Fair Hyundai.

4.8
susanaficher87 on 06/10/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I'm completely satisfied with my car leasing experience at Auto Fair Hyundai. James answered all my questions and met all my car needs. Auto Fair Hyundai provided me with a great deal on the car I really wanted to lease. I recommend Auto Fair Hyundai to all my friends and family. Thank you, Susana Ficher


James Perdikes, James Nartiff

5
nhbussdb on 06/08/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We are very pleased with the attention and information given by the sales staff and management staff of the this facility. We will recommend Autofair to others in the future.


White Hyundai

5
wayneandbettyflood on 06/07/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My husband and I had a great experience looking for a new Hyundai. We meant a wonderful salesman named Adam and he made sure we got the best value for the car we loved.


Great sale and great dealer!!!

4.8
steven.bigda on 06/06/2016

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This dealer had the car I wanted in stock, I emailed their sales inquiry team and received a call back within 5 minutes. Due to the distance away, just under 2 hours for me, I was hesitant to travel that far for a vehicle. After a week or two I realized I could not the car and color that I wanted locally so I called AutoFair Hyundai back. They were eager to assist and matched the others dealer offer without issue. The sale was made quickly, the staff was super easy to deal with from the internet inquiry, to the sales portion, then to the sales deal up to the finance paperwork. Good work by the entire team at AutoFair Hyundai. I wish you were closer. Thanks for everything you did to accommodate my requests. I would have no problem recommending this dealer to anyone. Thank you again... Steve


Great store

5
dawilcox97 on 05/27/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

AutoFair Hyundai has always treated my family with respect and listen to what we are looking for.This was the 4 vehicle we have purchased or leased here dispute a dealer 20 minutes closer to our home.We will continue to recommend them to our friends


Wonderful

5
vtskyguy1 on 05/24/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Had a great purchasing experience. From sales, to management, to finance, all were willing to help me meet my purchasing needs. Great crew, great dealership, great car!


My experiences with Autofair Hyundai

5
paulinho007 on 05/21/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Always a pleasant experience, have purchased many vehicles here and always treated like a repeat customer should be treated. Kudos to the management staff and of course my dedicated salesman Vladimir.


Tuscon 2016

4.8
twisters98 on 05/19/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I was happy with the service I received at Autofair Hyundai. Matt was professional and helpful in my decision to turn in my lease and lease a new vehicle. This is the third vehicle I have purchased and/or leased from Autofair Hyundai.


2017 Elantra

4.4
kristina.jarvis14 on 05/16/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 3.0 Overall Experience: 4.0

I had a positive experience purchasing from AutoFair Hyundai. Tom was very friendly and informative, and made the experience enjoyable. I would recommend this dealership to anyone


Excellent Customer Satisfaction

5
kenzlink on 05/12/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Autofair Hyundai has provided me with an excellent vehicle for an excellent price. Thank you to Christine McGee for taking the time to make my purchase experience one I can share with others. I will definitely recommend Christine and the Autofair Hyundai Family to others .


Great experience

5
jhnw87 on 05/12/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Very friendly staff and i had a great sales lady that I worked with that explained everything and was very down to earth. Would definitely recommend autofair to anyone looking for a car.


my 2016

5
jdaviene on 05/12/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I love my new car and I enjoyed my time at the dealer ship and will becoming back for my next car thanks for making everything go so smooth


Team Work!!!

4.8
jstaximom on 05/10/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Thank you Lloyd and sales management for finding a way to get me the vehicle I needed not just wanted. I and Tim and truly appreciative and are enjoying our Tucson..... Thank you The Marden Family


4th and still happy

5
kkmjohn on 05/09/2016

Overall Experience: 5.0

Autofair and especially Doug makes buying a car fun. Dougs approach makes you feel comfortable. This is our 4th Hyundai with Autofair second with Doug and we are totally satisfied.


Just Looking

4.8
ivanbevnault on 05/09/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I took my car in for a check up and Bev and I wanted to look at something a little bigger than the elantra. Seth came out and showed us the new Elantra. We took it for a ride but still thought it was to small. Then he showed us the Sonata and took that for a ride and the ride was so much better. he worked with us with the financing and we got the car. Thank you Seth for all your help in purchasing the car.


Great experience at Autofair Hyundai

5
jeremyprovencher on 05/05/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

David Van Iten was a great sales representative. He made our experience enjoyable and he provided us with all the information that was needed in order to buy the right car for us. He was attentive to our needs and was able to match us with the right car for the right price. He will definitely be back for future car purchases.


very good

5
rugbydude05 on 05/05/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Very good service, vehicle was excellent. The showroom is nice and open and the salesmen didn't pressure is or make us feel uncomfortable. Easy access right off the highway and right next to the mall.


2016 Hyundai Purchase

5
dcschelling on 05/03/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Bill was a great in making our visit an enjoyable one. Bill was very helpful in explaining all the features of the Sonata that we purchased.


Best ever

5
Deniseb1961 on 04/24/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Christine McGee is the best sales person I've ever had the pleasure of dealing with. She went above and beyond to get me into a car I could afford!


Great Experience!

5
kevin.kfisher on 04/21/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

In my time I have bought a few cars at dealerships and always felt like crap about my purchase afterwards. I didn't feel like that at autofair hyundai, everyone was nice and easy to work with. My experience there was actual fun! Plus they call me after a few days to check up on my purchase.


excellent

5
iefka2000 on 04/21/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Doug was outstanding. definitely doing business with Hyundai for staff like Doug Johnson. made us feel special through the whole process. great job. will be doing business with Hyundai in the future.


Great service

5
j.jousset on 04/21/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Dealership was very professional and salesman and other staff were very friendly. I felt comfortable with the car buying experience and service I got. Salesman understood my needs and worked with me to get exactly what I wanted/needed. Overall was a great experience.


"Car Buying Fun - Autofair ""Makes it Happen!"""

5
japike_ on 04/20/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

"Adam Donovan, my salesman, was excellent! This was the first car I've had to purchase in 12 years. I loved my Grand Prix, but had to say goodbye. :( Having not stepped into a dealership in that amount of time, i recalled my last purchase experience and was dreading the event and had my guard up. When I entered Autofair Hyundai I was greeted by one gentleman, and I explained to him exactly what i was looking for. He introduced me to Adam, who made the rest of the time fly by. I was able to get exactly the car I was looking for, and at the price I was looking for. This was a much better interaction than three other dealerships I had visited that day and the days prior. Hyundai should be proud of its dealership with Autofair, and I am proud to say that Autofair ""Makes it happen!"""


Excellent review, Great experience

5
gramz9 on 04/17/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Everyone that I have had the opportunity to deal with at Auto Fair on South Willow Street, Manchester, NH have always treated me with the utmost respect. My Sales Representive, Lloyd Kaplan and Finance Manager James O'Brien were very through in helping me make the right choices. This is the third Sonota that I have leased through Auto Fair and have always found the sales people as well as the Maintenance crew very professional and informative. It is a pleasure to do business with such great company.


The best around

5
Alanhalpern16 on 04/14/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have dealt with car dealers for many years and Doug Johnson is the best I have ever worked with. He takes the customers' best interests to heart. There is no pressure here where you will find it at almost every other dealership. He will make sure that you find a car that will meet your needs and your budget. He will handle all service appointments for you, explain every feature on the cars that you look at , keep you appraised of specials that come along, and has a great webpage to keep his customers informed on everything they need to know for their wehicle. I give Doug my highest recommendation.


We bought our car 'because of' David Van Iten!

5
Mlopez on 04/13/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My experience with auto dealerships have never been good-until now. Historically, pushy salesman, hidden motives, and poor service have geared me towards staying in my current car. That changed when I walked into Autofair Hyundai and met David Van Iten. Dave started by taking a comprehensive assessment of my needs and my wife's needs. He dug in to find what things are important, what things are nice, but not required, and what things do not matter to me. He got an idea of what my target budget was, and what would push the boundaries of my budget, but would be acceptable if I absolutely fell in love with the vehicle. He narrowed down his search to three vehicles that fit my needs, and had me test drive them each. He was VERY knowledgeable and what he didn't know he didn't pretend to know. When we made our purchase, there was no haggling involved. While we were driving the vehicle back to the dealership, he asked if this was the one for us, and we said yes. He then told us, "I have great news-this vehicle is under your budget." We were very happy to say the least. The paperwork portion went by the quickest. After we selected the vehicle, we were out of the dealership in half an hour. We even got to bang a gong for our own sale. I highly recommend contacting David Van Iten if you want your experience to be the best and not be talked into anything you don't want. A++ experience!


Buyer

5
tmb_21 on 04/12/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Had a pleasant experience. David was a pleasure to work with and very friendly. He understood what we were looking for a made recommendations to fit our needs.


Happy

5
samstircuttie on 04/12/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I came here with my boyfriend looking for a used and or new car. Didn't think I was going to be leaving with a car and I did. Autofair did all that they could and helped me get a new car. Thanks guys!


Very understanding.

5
earlygoose on 04/08/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had a lot going on at the time and Doug was recommended to me. He was was very understanding and helpful. If I have any issues or questions, Doug is always available.


Amazing experience

5
JDorval28 on 04/07/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We went to Autofair Hyundai to purchase a new vehicle for my fiance, and were recommended to Doug. We had an excellent experience, and Doug was very kind and understanding throughout the whole purchase experience. I highly recommend seeing Doug for your next new vehicle.


2016 Elantra GT Survey

4.8
ivancole85 on 04/06/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Great dealership. Although I live over 30 miles away, I purchase my cars and have them serviced at this dealership. Great staffing. They always ensure that my expectations are met.


My Hyandai experience

4.8
terimayer19 on 04/06/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I had a great experience buying my new Hyandai from Dave the new guy. He did a great job selling me my car. Doug Johnson did a fabulous job showing me how to use my new car. I love my car and am very pleased with my lease.


Autofair makes it happen!

5
ebrown0 on 04/05/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We'll definitely be purchasing our vehicles at Autofair Hyundai again in the future. Smoothest car buying experience I've had in years. Salesman was Awesome!!


Will come back here when the time comes!

5
JWhite on 03/31/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I had a great experience at this dealership! I found the used cars I wanted to test out on cars.com and set up an appointment the next day. When I arrived I was helped by Adam Donovan. This is the first car I've financed through a dealership, as I've only paid cash in private sales before. He wasn't aggressive and didn't try to push me into a car that was out of my budget. The whole process took maybe three hours, from the initial test drives to finalizing the loan and getting the keys. It was a wonderful transaction and will definitely come here for my next vehicle.


COMMUNICATION

4
bob.scheibert on 03/29/2016

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 4.0 Pricing: 4.0 Overall Experience: 4.0

I BELIEVE THEIR HAS TO BE MORE COMMUNICATION BETWEEN SALES/MGR STAFF AND FINANCE STAFF,BEING TOLD DIFFERENT STORIES,RIGHT HAND DOES NOT KNOW WHAT LEFT HAND DOING


Good experience

4.6
stevecindy.patt on 03/29/2016

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

We did not feel pressured and felt that Michael did a good job explaining about the car and answering our questions. They were willing to work with us on the price too.


Pick out a Lease Vechicle

3.6
eileen12 on 03/26/2016

Customer Service: 3.0 Quality Of Work: 4.0 Friendliness: 4.0 Pricing: 3.0 Overall Experience: 4.0

The biggest negative about going in to buy or lease a car is all the time it takes to negotiate and then all the paperwork. I was there from 11:30 until 4:30 on a Sunday.I am very happy with my lease and believe everyone involved listened to what I had to say since I had previously visited another Hyundai dealership and was miserable.


Great first car buying experience

5
kristadenny21 on 03/24/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This was the first time I ever bought my own car. It was a great experience, bill was a great person and I highly recommend him. I am in love with my car and it fits me perfectly, I am so happy he recommended it to me, I am so happy with my first car buying experience and I'm glad bill made it a great one .


Review

5
getready241 on 03/22/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

great experience other than having to wait for the car to come from Mass. because you didn't have the color I wanted so it had 125 miles on it when I received it.


Great

5
justin.byrd on 03/22/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had a great experience buying my new car. I have heard horror stories when buying a new car but that was not the case here. I will be recommending you guys to everyone I know.


2016 Tuscon

5
batya1958 on 03/21/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great experience. Third time lease with AutoFair. Would highly recommend to friends. Never pressured and felt that if I could not get the deal I wanted I could walk away


2016 Hyundai Tucson

5
mprosek48 on 03/21/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Michael Learmonth was exceptionally helpful during my time at Autofair. He was friendly, courteous and knowledgeable about the Tucson and at no time did I feel pressured to buy the vehicle. He worked extremely hard to get the monthly payments where I needed them to be and got me set up for my first service appointment. My mother was along with me during my visit to the dealership and Michael went above and beyond to make her feel included in what can be a very tedious process for someone who's just watching what's going on. A huge thank you to Michael for all his help!


Review

5
josh.chambers50 on 03/18/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We had a great experience. Seth was an awesome salesman. Not too pushy, very knowledgeable, courteous, respectful, and friendly. He made the experience way more comfortable than I'm used to with most dealers. I'll be back again for sure.


Great service until Financing

2
rachael.m.gonzalez on 03/17/2016

Customer Service: 1.0 Quality Of Work: 3.0 Friendliness: 1.0 Pricing: 4.0 Overall Experience: 1.0

The service was great up until the financing. There was an issue with our lender who provided misinformation to the dealership. Instead of The sales team being honest with me they were deceitful and lied to me demanding me to come in to sign additional paperwork that did not exist, demanded me to come to the dealership same day in a very rude way or they would take the car back- just to try to get me to bring the car back because they let me leave with the car but then received notice from the bank the loan was not approved. If they had been honest with me when they called stating such- they would have learned the lending bank had two applications opened and that the loan was not canceled it was transferred to another account.


Excellent Esperience

5
llagasse on 03/15/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Michael worked with me to find the perfect car and to meet my budget goals. He explained all the features of the Elantra and set up my radio for me. He introduced me to the service department and schedule my future appointment for my oil change. Thank you!!


Best service around

5
prpnicki on 03/14/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I highly recommend Matt at Autofair. He's professional and friendly. Listens to all your needs and is very patient. He makes the car buying experience so short and painless. I'll never go to another dealer.


Amazing Customer Service

5
cnelson1108 on 03/14/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Recently bought a 2016 Hyundai Elantra with Matt Gelinas at AutoFair Hyundai. This was easily the best car buying experience I've ever had! Matt made the process fun and easy, and I didn't feel pressured like I have at competitor dealerships in the past. He was very friendly, made sure I fully understood everything and got exactly what I was looking for. I definitely would trust Matt in the future for any car purchases and would send my friends and family his way!


Great People!

4.8
feliciareynolds on 03/14/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Everyone from sales to financing were friendly and helpful. Very professional and knowledgeable but happy to talk to me like a friend. My salesman was personable and willing to converse openly like we've been friends for years. Made the excruciating wait time go by nicely.


Excellent service

5
s.sancoff on 03/11/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Adam was very professional and an amazing sales person he was very friendly and he just is an amazing person and does a fantastic job


AutoFair Hyundai Delivers

5
glenn.whittemore on 03/11/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

If you are looking for a dealer that can walk you through a very formal process from vehicle review, test drive and the paperwork in a smooth, stress-free way, than AutoFair Hyundai is the place to go. Friendly staff and plenty of vehicle choices to meet you own needs. I've never been forced into a vehicle I didn't choose, so that says ALOT.


Not recommending sales department anymore, service department great

1.6
janetdulong on 03/10/2016

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 3.0 Pricing: 2.0 Overall Experience: 1.0

Previously had good buying experience but this recent one will be last. Too many excuses and lies no honest service. The deal is the only thing they care about. Not the customer, even repeat customers. You can give your customer good service and make deals and make money without deception and excuses and just bad , dishonest practices.


Review

4.8
jonlarkin83 on 03/04/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Mark was very professional. He did a good job going through everything. He was not pushy and asked questions rather then tell me things. That's a great sales approach


Great Dealership

5
LKNPRK37 on 02/20/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Always feel like my satisfaction is the first priority when I got to AutoFair Hyundai. They always make sure of my needs before suggesting a new car.


Most amazing car buying experience ever.

5
IAMDAN1992 on 02/18/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Matt was professional, helpful, funny, smart, presentable, personable, and reliable. I came in with the goal of lowering my car payment and getting myself into a more reliable, and economical car. I was not 100% what I wanted, but Matt listened to my needs, presented me with multiple options and allowed me time to think, figure out what my exact needs are, and he helped me decide what was best for me. He was there through out the entire process to ensure I was comfortable and ensured I understood what was going on. He does not try to sell you the fanciest, or fastest car. He tries to sell you the vehicle YOU WANT. I will for ever always return to Matt at AutoFair Hyundai for all of my vehicular needs.


High pressure sales. piss poor dealership

1
MVWRIGHT222 on 02/13/2016

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Pricing: 1.0 Overall Experience: 1.0

really not happy with this dealership. it was a high pressure dealership with no return phone calls after sale. do not buy from this dealership.


This dealership is THE place to buy/lease your next new car!

5
BUMBLEBEA1103 on 02/10/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This is a no-pressure dealership that guides you along the process in a courteous and knowlegeable manner. You leave there knowing you are in good hands.


Great

5
MORIAH_FERGUSON on 02/10/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Auto fair is a great place to buy a car. Everytime time I come in I have a pleasant experience. The assiciates make sure my needs are met.


No pressure sales, staff well imnformed on the vehicles

5
GANDREWS0 on 02/10/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was very happy with the sales experience. Was not sure what I wanted however the staff allowed me to try a couple Sante Fe's and a Sonata with no pressure. Purchased the Sonata Sport and was able to negotiate the price I was comfortable with. This is my 3rd Hyundai in a row purchased from this dealer.


A wonderful experience

5
HISLIGHT33 on 02/09/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I love my car. I love how it drives and I will be pulling the camper. I'm looking forward to a wonderful summer of camping and many years of driving my new car.


Very professional experience.

4.5
JFINNEGANESQ on 02/03/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 4.0

Very clean and comfortable atmosphere. Friendly and knowledgeable salespeople. Sales and finance folks easy to deal with. Some unwanted "extras" added to price - just be aware when talking numbers.


Bad experience

1
Jay on 01/30/2016

Customer Service: 1.0 Buying Process: 1.0

Wife and I came in looking for a new used SUV. We had a vehicle to trade in on the deal. We told them the payment range we were looking to get into and they started looking for vehicles for us to test drive. After trying out a few my wife found one that she liked. Well there first offer of financing and our trade was not to our liking so we stuck to our guns and said if you can make it fit in our budget we would probably buy. They came back a little bit later and said congrats we got you approved for the payment you want. Great sounds like a deal. Not so fast. We signed the contract and finance manager said he would still have to run some things by the bank in the morning? Had me sign a form saying if it didn't work out we would just switch back the next day. They had us change our insurance over to the new car took our trade and let us take the car. Got a call the next day and they said they had some options to go over? They had a ridiculous offer. Horrible interest rate and way high payment. So much for the congrats we made the deal you wanted! Worst car buying experience ever.


Excellent Service

5
MCASPARRO on 01/24/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I am on my third new car purchased from Autofair, my first was a Sonata, I upgraded to a Tuscon, and then stayed with the Tuscon for the third car. The service at AutoFair provided from the moment you step through the door is attentive without being pushy. That is important to me. And when I mean service, I refer to all the staff in their respective positions, from sales, to finance, to the service department. Friendly and efficient, and that is really important to me as well.


Great experience!

5
HALLMARK1112 on 01/21/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had a great experience! The staff listened to what I wanted and helped get it at a price I could afford! Very knowledgeable and nice staff!


Experience

5
MARICARMENOLIV on 01/13/2016

Customer Service: 5.0

Was comfortable and helpful. Had no complaints and was satisfied with my purchase. Was checked on after my purchase and was grateful for it, it shows the your employees care.


Hyundai Manchester

5
HEATHERMARIEMURPHY77 on 01/12/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I felt that Adam Donovan and Jim Obrien were wonderful.Although, my situation was not a perfect one.The outcome was great.I appreciate how kind/informative they were.I feel they came up with the best solution.I am very happy with my new Hyundai


Excellent people! Excellent Care!

5
Chuck1224 on 01/11/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Ernie Galarza, the GM, did a FANTASTIC job of taking care of us. We had problems with a vehicle he bought at another dealership and he helped make it right and took very good care of us. Also had a excellent experience buying my new Sonata from them. Will definitely retune for future purchases and would recommend them to anyone.


Asolutely Fantastic!!! Beyond Fantastic!!!

5
SLOVERING1 on 01/06/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Our buying experience at AutoFair Hyundai was superb. Everyone there is professional and caring to their customers and that means a lot when you buying a vehicle that you want to be safe, comfortable and most of all affordable. I have never had such a great experience at any dealership as I have here when buying a car. Thank you Sharon Lovering


Exvellent

4.5
JOHN.MOYNIHAN on 01/05/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 3.0 Overall Experience: 5.0

I was impressed with their professionalism and ethics. Originally went to another Hyundai dealer and was very disappointed with he service I received. They mad up for this- and then some!


Shady finance manager

2.2
npfphb09 on 01/01/2016

Customer Service: 2.0 Quality Of Work: 2.0 Friendliness: 3.0 Pricing: 2.0 Overall Experience: 2.0

We bought in March 2014--finding a car was an okay process. The man we worked with seemed annoyed that I didn't like the first three that he showed me, but he was pleasant enough. We dealt with Patrick Escabi and he "bundled" the extended service warranty (which are always bull) in with the Hyundai Service package (oil changes/rotations, etc.) We wanted a refund ($3000) so went in and returned it and it took MONTHS to get it taken care of-but at least it took 10 months off our loan. I would never recommend anyone work with him.


Overall Good Experience

4.2
ANGELA.M.BEAUPRE on 12/30/2015

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 4.0

Overall my experience was good. Doug was very friendly and gave me time to think over the options. The wait time for finance was too long and I had to resign the paperwork multiple times. The experience would have been great if the finance process was faster. However, I'd still recommend AutoFair to others.


excellent

5
ROBERT.SPENCER on 12/29/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I will consider a Hyundai and this dealership when I am in need of another car. Should I have any questions or need service this Dealership and Sales people will handle my concern quickly.


Very Satisfied

5
JOHNR813 on 12/20/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Obviously satisfied with Auto fair this is my fifth car purchased from Auto fair all Hyundai'sHave referred family members and friends to this dealership


Great experience

5
ISEND2C on 12/14/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I worked with Professor Hyundai (Matthew Gelinas) and he helped me to find the car with the exact specifications I wanted and helped me to get a great price.


Good experience

3.7
Amy345 on 12/13/2015

Friendliness: 4.0 Pricing: 3.0 Overall Experience: 4.0

Good experience. Jessica C. was helpful, kind and not pushy. She gave me time/space to look around decide what kind of car was right for me.


Very helpful

5
BENSMOM1216 on 12/11/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great experience. Michael was very helpful and got us into the perfect car for the right amount of Money. This is the fourth purchase I have made at Auto fair Hyundai and I have been happy with all my purchases.


Great experience

5
TRACEY_ALAIN on 12/09/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Easy transaction. Was a very pleasant buying experience. Would definitely recommend and go back again in the future. The staff was very friendly and easy to deal with. No complaints here.


I had a great experience

5
SCOTTWALDEN22 on 12/09/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great dealership. I plan on returning. I would recommend this dealership to my friends and family. My salesperson's knowledge and approach were a big factor in my purchase.


Longstanding relationships carry value

4.8
JEMLANE on 12/09/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I have been working with Doug for years now and purchased / traded in several cars. It's not common to be able to talk to somebody who you have a history with, can be upfront and honest, and just figure things out quickly without hooplah. I appreciate that I'm able to come down, tell Doug where I'm at and lay all my cards on the table, and get his straightforward answer on whether or not it works. Doug goes out of his way to develop and maintain the relationship so I don't feel like I'm walking in cold when I decide it's time to look into the next car. Obviously the dealership has to have policies in place that allow him to work with me in this straightforward way so I give them credit too. The price of Hyundai cars in general has gone up compared to the market over the last several years, but they are still some of the best values for your money in my opinion.


No nonsense

5
AARTIMOVICH on 12/09/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

On this visit I leased two new cars. These are the 4th and 5th vehicle that we have purchased/leased from Autofair. Doug Johnson is the best salesman I have ever worked with. I told him what I was interested in and he was able to deliver well within my expectations


Grate experience. Will be back.

5
DWAYNELONG54 on 12/08/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My experience at AutoFair Hyundai was better than anyplace I have been. That's way I went back for the third time. When it's time I will go back for my fourth one.


Outstanding Dealership

5
JOHNMCLAUGHLIN856 on 12/08/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Outstanding experience, Outstanding Dealership, Outstanding personnel, and Outstanding service. I would recommend AutoFair Hyundai, and Matt Gelinas to anyone I know without reservation. I have bought 9 Hyundais over the last 14 years, and 4 from Autofair Hyundai, that says it all.


Excellent

4.8
HEIKEF1941 on 12/04/2015

Customer Service: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Everybody was very professional. Cory was polite and a good salesman. You should have shades installed in your showroom, uncomfortable sitting there and negotiating. Didn't like the idea that you gave me a number of words to give you my review.


My New Car

5
GBREWSTER65 on 12/04/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I found that my experience with Auto Fair Hyundai was a positive experience, this is the second vehicle that I have purchased from them and I have always been treated with professionalism and courtesy.


Adam Donovan did a great job we are very happy!

5
BPOLLARD43 on 12/03/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Second purchase from this dealership and both times we have been very happy with the level of service we have received. We plan to return for a third.


happy

5
JAMES_T14 on 12/02/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

thank you very much. every person that talk to me was very friendly. I will buy another car there. and again thanks everyone for smooth and fast service.


professional

5
SKOPPHH on 12/02/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have dealt with Bill Utrera twice now and he is honest and always willing to bat for you and do what he can to get what you want.


Amazing

5
MATTMASSON1993 on 12/01/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Amazing place, goes out of theirbway to try to work with you. My second car through them and will definetly come back for my 3rd, 4th, 5th car


Enjoyable

4
TMILLER0582 on 11/24/2015

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 2.0 Overall Experience: 4.0

I had great interactions with all the associates I worked with. Autofair is not a certified dealer with my company, so I had gone in just to test drive the Sonata so I could choose what I wanted for a new car. I'd already tested 2 other cars before the Sonata, so when I got there I knew what I wanted. Allyssa was great to work with from the start. I hate dealing with car salesman, as they've always been pushy and less then helpful. She was great from the start and I really liked her. If I had gone to the dealer in Salem, I would've gotten the car for much cheaper, but I wanted to work with her because it felt like I was working with my friend. Everyone we dealt with was great and they really worked with us on the final numbers.


EXCELLENT!

5
DWNWLCH2 on 11/24/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My sales person,Allyssa Welch was wonderful! Allyssa was very honest, straight forward and friendly, genuinely friendly. I'm aware she is new to the business but was very knowledgeable and answered all of my questions thoroughly. I am reccommending Autofair Hyundai and passing out business cards to everyone. The entire experience was not stressful and I was greeted immediately, no wait at all. Autofair Hyundai has an A+ staff from the sales people up to the General Manager.Thank you for a great experience Allyssa!


One happy camper

5
DEBBIELOU1123 on 11/24/2015

Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

love my car and will definitely come back for future purchases. everybody was so caring in making sure i got what i wanted and I appreciate the collaborative effot they all made.


Purchase of New Hyundai

5
NICOLE.N.LAWTON on 11/23/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Excellent sales experience and would highly recommend this dealership to anyone considering a new purchase. I will return for future purchases. Enjoyed working with my sales person, Michael Learmonth.


Fast Service

5
WAJEMO on 11/20/2015

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Everyone at Autofair was very nice and helpful. When I went in I expected to have to wait until the next day to finalize all the paperwork and get my car, I was quite surprised when I drove away with it that night.


$25,085

Mileage: 18

Color: Blue

Transmission: Automatic

Body Style: Wagon

City: Manchester, NH

Engine Type: 4 Cyl

$27,020

Mileage: 12

Color: Red

Transmission: Automatic

Body Style: Sedan

City: Manchester, NH

Engine Type: 4 Cyl

$31,180

Mileage: 12

Color: Gray

Transmission: Automatic

Body Style: Sedan

City: Manchester, NH

Engine Type: 4 Cyl

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