Audi Westmont

repair process

Very knowledgable service reps and good follow through. Very easy to get a loaner.

Audi Q3 Purchase

Working with Naseem at Westmont Audi was an absolute pleasure. He's highly knowledgeable about the aesthetics as well as the engineering of the vehicles and he made the process very natural, not pushy or sales-y. I will definitely return to work with Naseem when it's time for a new Audi.

Westmont Audi

Nearly perfect, waited about 15 minutes to get checked in, they were busy no big deal, had paint shield installed on the front of my A8 and gave me a loaner while they worked on it, brought the vehicle in on Wednesday early afternoon was told tomorrow the installer had two vehicles to install film too, about four hours per car, so I thought maybe Thursday night but when I didn't hear from them I called and was told my car would be first thing Friday morning, no biggy, I was supplied transportation, didn't hear from them so I called around noon on Friday and was told they would call me back, my service guy was off so someone else took his spot and couldn't confirm so he called me right back, bottom line I got my vehicle back Friday night, looked great, installer did an excellent job.Yes I would recommend them

Service at Westmont Audi

I am very happy with the service at Audi Westmont and Ken Klusendorf was extremely helpful.

Great dealership

My experience and Audi westmont was great, everyone was good about answering any questions

Review of A4

Art Rodriguez was very nice to work with. He provided me with the information and price I wanted to move forward on purchasing an Audi.

Review

Great experience. Did not have to endure the time consuming back and forth process when negotiating the price of the car. This was a welcome relief. It should never take three hours to transact the purchase of an automobile.

AudiQ5

Customer service was great didn't push us onto anything we didn't want.

sue burde

everything was excellent, all of your people are very cordial

AUDI A3 Convertible

Was trying to make a deal on a lease for an A3 Convertible. Would not budge at all.

Audi westmont

Great dealership. They are professional, courteous and fair. They gave me their Best price at the outset and it didn't change during buying process. If you need a car, ask for Bill Manrot. He will take great care of you.

Customers

Excellent service is all I have to say.?..............................

squire

brought in for a recall,,audi notification said approx 45 min to fix... made appointment,,waited for car....done in 45 minutes..great!!!!

pleasure to deal with ....

My buying experience with Westmont Audi was nothing but exceptional, transaction went smooth no pressure whatsoever and I get a great deal on the car that I want.

Vehicle Maintenance

Service visit was quick and simple, received my car back cleaned and in great condition.

mark Parker- Great experience

Julia Peacock was a great and professional sales persona nd made the experience perfect!

Awful service experience

I had a great purchase experience. Love Naseem my sales guyBut brought the car in 2 weeks later for a parking brake malfunction button waited 3 hours oly to find out the work hadn't been done yet and they believed the problem was from the seat belt. Also I was still under a 60 day warranty which they said didn't apply to this problem. Won't be servicing my car at westmont Audi

a good dealership experience due to Julia Peacock

I surprisingly had a very good dealership experience mainly due to Julia Peacock and her customer service. If you are in the market for a used or new Audi, I would not go or speak to anyone else but Julia at Audi Westmont. She was quick to respond to emails and had the car ready to be shown upon arrival. While the process to purchase a car is long, Julia went out of her way to answer any questions that we had. The rest of the staff was friendly as well including a gentlemen in service that prepped the car and swapped over my plates.

Great experience

My experience was great during my Q3 selection. The staff was friendly and professional. I really like the fact that they did not play games. The following day the sales lady called just to check on me and to answer any questions. I will definitely return to Auto Nation for my next vehicle purchase.

Audi service

Very efficient and extremely nice staff! My car was serviced within the time they said.

audi q5

Jim was my advisor. And he let my know that the thing that got me to the dealership in the first place was still under warranty.. he also advised that I get other work that needed to be done which I did car runs great. car runs great

A4 Maintenance

Used loaner car and A4 work was completed in a timely manner. Very polite and responsive staff. Would recommend.

Worst ever

This is the worst dealership experience that I have ever had! I first drop off my car in the morning and things seem all fine until I get into my loaner car, I adjust my exterior mirrors and go to adjust the rear view mirror and it comes off of the windshield and into my hand. I step inside the service area and tell the service writer available and they ask me to wait for them to fix it when I clearly told them that I have a time crunch and need to get going. After standing around for about 10 minutes I get placed back into the same loaner car and drive off hesitantly. After a few hours, I get a call that my car is ready and that one of the issues that I requested fixed would be covered by the dealership because of the loaner inconvenience. When I pick up my car and drive off I went through my RO and found that the requested repair is not fixed because it was "normal operation". I get normal Operation but why lie to your customer and say that the car is fixed when it CLEARLY is not. I will never buy another Audi product as long as I live. I have had 36 cars since I was 16 (25 now) and purchase a new car about every 6 months and Audi will never be another one.

Great Experience

This was the best car buying experience I have ever had..The salesperson was outstanding, and the finance department went out of their way to help make the whole process go very smoothly.

First Audi A6

Very good staff... Ask for Julia for your sales rep... Very profession and took time to explain the detail of the car!! Made buying a car a very good experience !!

2014 Kia sorento

Very nice car. I love it. Great dealership too. I would definitely recommend to a friend.

Audi Westmont

Just there to have my serviced...every one very helpful, cheerful...very nice dealership...B. Waszak

Westmont Audi

Excellent Sales and service facility, experienced staff and technicians

Blake Farmer

The best in service! Always helpful, explains the service, a a great guy!

Great service

I can't stress enough how impressed I was with sales person Matthew Bogdan! By far the best car buying experience I've had so far.

always helpful and courteous

Justin always responds in a timely manner and is easy to to talk with and describes exactly what the situation is. He is the guy you want to have as your liaison for all types of service. Knowledgeable yet relaxed.

Service light on dash went on...checked brakes

Kenneth Klusendorrf was very knowledgeable, friendly and seemed to be trustworthy. He really knew what he was talking about when I mentioned issues about my car. I took his card so that I could ask for him next time. I never felt like I had to ask for a particular service guy or another until I talked to Ken. He is an asset to the company.

Great customer service

I have had my Audi A3 for a year now, and every time I go to Audi Westmont I am always welcomed with the friendliest staff. They all know me by name, which makes going into the dealership so much easier. My salesman, Juan, always sets up my appointments for me, and answers all my questions or concerns. Justin, is the nicest Service Consultant I've worked with. For example, I brought my car in for an oil change recently, and was not able to bring back the loaner I was given until a couple days later, and he was like not a problem we'll see you when it's convenient for you. At Audi Westmont the staff is all about the customer which is why I chose to buy my car from there in the first place. They always make sure the customer is satisfied. I tell everyone how much I love Audi Westmont, because of the great customer service experience I've had, and would recommend this dealership to family and friends, definitely because of the great customer service by Juan and Justin. Thanks guys!

Audi review

The Service department was extremely professional, as usual. I'm a long-time customer with multiple Audi's and intend to stay that way.

Best customer service & super car servicing!

I was greeted and welcomed into the service department. I was back on my way within minutes and when I returned to pick up my serviced Q5, she was ready and sparkling clean as promised!

Awesome service and professional

Had major problem and dealer gave me many options and was extremely fair and generous when final bill came. Great experience, good customer service manager- Jim.....

worst dealership ever

I had the worst experience EVER at this dealership - I cannot believe their sales rep wasted all of my and my family's time when everything was discussed over phone days in advance. I am an employee of VW/Audi and we get a discount and I had told this rep that I had the Audi Employee Certificate just 2-3 days before I came into the dealership. Finally after making arrangements ....my wife and I took time off work - even asked my parents to join us there...we all go to this dealership, checkout the car and fill out the credit app and show him my employee certificate and he says sorry we are not obligated to accept that and claims I never mentioned anything about it on the phone when I absolutely did mention it on the phone to him!! I will NEVER go back to this dealership - absolutely no regard for customer's time and no respect for customers. Maybe this dealership should have a requirement for their sales reps to pass the hearing test before they put them on the job - honestly I just had a bad feeling about their sales rep from the first phone call - he was constantly being pushy and trying to pressure me come in and buying the car as if the car was the best car ever. Funniest part - he compared it to Tesla and said Tesla puts cheap parts in their car. My advice - skip this dealer and goto other Audi dealers who actually appreciate your business. I am part of the Audi family and this is how they treated me...imagine how they treat other people! Totally unprofessional! Avoid this dealer at all costs!

Great service

Brought my car in for scheduled service and was extremely satisfied! My service advisor is great and remembers my name and engages in a pleasant conversation and is very through and efficient! Great experience from start to finish!

Service

Great service on our first visit to this dealership.

Great service

Routine Audi service. Very friendly and fast service as always.

Great services

Excellent customer service very friendly employees

Audi A-5 Service call

Great team, excellent service at a good value. Highly recommended.

Audi S5 service

Very professional and timely communication. Dealership contacted the extended warranty company to ascertain the charges and what was covered.

Friendly, Professional Service

Needed to buy a car quickly. Audi Westmont helped make it a smooth and easy transition from my old car to a new one.

Audi Westmont Buying Experience

No pressure, easy car shopping. Nice dealership. Looking forward to when the construction is done. I'm sure it will be beautiful and be a great experience for the customers. Our sales person was helpful and knowledgeable about the Audi products.

owner of a car

Service dept. did a good job and appointment was so good . staff did a good job and wait time was not bad. Facility looks good.

Audi A6 Purchase

Had a great experience with Art Rodriguez and Audi Westmont. I found a cluster of cars online that met my requirements, and drove in from 150 miles out to test them all. I landed on Art and Audi Westmont at my second stop, and decided to end my search there. When I called in to check on some basic information, they were prompt and transparent,. When I arrived, they jumped on the service without any pressure. Pricing was fair and transparent, and the paperwork process was as smooth as it can be. Some waiting on paperwork because it was a busy day, but Art and the finance team were professional and attentive.

Fabulous customer service

Westmont Audi takes such good care of its customers! The service department is second to none. We are loyal Audi customers and this dealership is one reason why. You're not alone when you drive off this lot.

EXCELLENT EMPLOYEES....

GREAT EXPERIENCE. TAKES TIME TO KNOW IF THE CAR YOU BOUGHT WAS A GOOD USED CAR BUT SO FAR SEEMS GOOD EXCEPT FOR SCARY COOLANT LEAK,

Great service

Justin provided excellent customer service when I took my car in for service. He was professional, listened to my issues and made sure they were addressed while the car was in for service.

Great service

The staff was very helpful and friendly. William Calderon walked us through the wholeprocess and made sure purchase was match to what was wanted. The experience wasgreat!

CLEAN FACILITIES, FRIENDLY CUSTOMER SERVICE

WE BOUGHT OUR SUV FROM THIS DEALER AND SERVICES ARE GREAT SO FAR, VERY FRIENDLY PEOPLE

Getting it right

Audi Westmont succeeded where an unnamed Audi dealer in the Northwest suburbs failed. Those familiar with the oil consumption issue, I went through part 1 with the first dealer, and when it failed was told it passed, and part 2 was unnecessary. As it kept happening, I was told its "normal" consumption. I went to Westmont. Since part 1 was already done elsewhere, they received special permission to do part 1 again without charge. Once it failed, brought it back for part 2, which was performed. Going on 3 days now, no further issues. I do not feel the other dealer wanted to bother.

Great service

I drove from Indiana 45 miles to buy this car, you had a better selection

Q5 maintenance and repair

Justin and the team at Westmont were helpful and friendly. I made an appointment about a week ahead and arranged for a loaner car. All went smoothly and most importantly I was in and out in about 20 minutes.

Great Service, Friendly Personnel, Needs Met

The service is what makes Audi a car above all the rest.

Great Service

The customer service is Great!!! Thank You so much !!

Superb service!

Making an appointment is easy....always willing to work around my schedule, and the superb service begins the minute you drive in until you drive out.

Great Service

We have been working with Blake Farmer for years, we fully trust him and look forward to many more years working with Blake.

Danny

Great service experience, Good communication throughout the process and great service work

Great shopping experience

I began looking at Q3 Audi and sales person Art Rodriguez helpful from start to finish. No pressure .... Great info and always followed up on my questions expeditiously I've purchased many automobiles and I know high pressure can be especially annoying so I appreciated his style

Fabulous Customer Service

Service was completed with no issues. Justin was great to work with. He kept me informed regarding the progress of the repairs.

Best Audi Experience

The experience at Audi Westmont is the best you will find anywhere and that included other ''premier auto dealerships''. We bought our first Audi here and have always returned. Mike Morgan is a true professional, knowledgeable, helpful and genuine. Service department is also great, quick efficient and deliver on time. Have been to many dealerships over many years, this is the best.

President

Art does a great job. This is my second purchase from him.He is very professional and makes the new car buying experience enjoyable.

Nice experience

We traded our vehicle and purchased a 2015 Audi Q3. It was one of the service loaners and was just like new. The dealership was busy when we arrived for our appointment, but they got the car pulled right up for us and allowed us to take it for a test drive immediately. A fair price was offered for our trade, and financing was easily arranged, so we were out with our "new" Audi in a relatively short period of time. Very responsive to our questions after the sale.

Excellent Customer/Sales Service

Came back to this dealer due to the salesman (William Calderon), initially I was looking at other cars/dealers in the area, but came back because of a genuine feeling of quality care and comfort with this dealership and followup even after my purchase. I especially loved the in car training for all the bells and whistles in my 2012 Certified Q5.

Good to work with!

Bought a CPO Audi from Juan at Audi Westmont. We negotiated on a couple of different cars over a span of 3ish weeks. Juan was very knowledgeable about the cars and up front on price, value of my trade in. Overall good buying experience.

Audi Q5 purchase

As I had expected from my husband's experience with the salesperson a couple of years ago. No pressure.. Reasonable.. Accommodating.. Understanding our unique situation.. Would recommend the dealership and the salesperson to anyone in the Chicagoland area looking for Audi. Awesome car too

Great Dealership

Always had a great experience with this dealership and especially the service department.

All service as promised

Oil service and tire rotation. Tech found a bubble on one tire. Warranty paid for new tire. Good staff, friendly and knowledgable .

Great purchase experience, again.

This is the second car we have purchased from Juan Andino and Audi of Westmont. The experience both times was very positive with no pressure selling and the service has been just as good. It is highly likely our next new car will be through them as well.

Audi A5

After purchasing four Audis from Audi Westmont I can say that I have never experience better service, customer relations or attention to details from any other dealer. This is a top notch dealership and I recommend it to any one interested in owning a Audi

Clarity is key

My buying process was hastle free, gave me peace of mind buying from out of state.No aggressive sales pitch to attempt to convince you to finance through them.I knew what i wanted but I recommend them even if you're unsure of which vehicle you want.

Honest Dealer and Service

I have been buying my Audis from this dealership for 25 years. ( I trade in my cars every 3/4 years) Audi of Westmont has always treated me fairly and with respect. They have never tried to take advantage of me, or played "mind games". The service here is exceptional!They have stayed late to perform a repairs and guided me through some tough repair decisions. I highly recommend them for your next car purchase.

Best dealership, great service!

I test drove and entered many dealerships when looking for a new SUV. Westmont Audi exceeded ALL my expectations. My sales representative, Matthew, was outstanding to work with. They made this entire process so easy and quick!

Audi TTS in Westmont

I was allowed to take a very long test drive. My salesman Matthew Bogdan told me, "drive it like it's meant to be driven" and we hit every curve in the area. After the test drive I was allowed to leave with no pressure. I returned to buy the vehicle a week later and they made it easy.

The type of experience everyone wants

I came in to see a specific bricks and trade in my current vehicle. Over the years, I've purchased many cars, and the sales person, Ed, is the most knowledgeable I've ever dealt with. I was treated like family and would recommend Audi of westmont to my family and friends.

Great Service

Always satisfied when I go in to this dealer for service or just to fill the washer fluid, etc.Great Service

Love my Audi!

No one was too busy to help me. I got the car for the price I wanted to pay. Very happy!

Always happy with Audi Westmont

We have purchased several cars from Audi Westmont, A6 and an Allroad because the price was fair and the service department outstanding.

Great dealership

I just purchased my second A6 from this dealer. Gave me good trade in value and I was in and out in about an hour. I can't ask for more than that! I have been servicing my be hike there for about 5 yrs and have always found everyone pleasant and helpful.

My Experience at Audi westmount

I think Naseem is a wonderful asset. I enjoyed my buying with him.

Audi Owner

Audi of Westmont has the best people working there. Justin our service person always makes sure our needs are taken care. He makes us feel like we're his favorite customer and best friend.

Great inventory, fair price, Fred D great salesman

Fred D. is an outstanding salesman. I enjoyed the whole process, start to finish. I have looked at many different cars and many different dealerships; I finally found this one through an internet search.I really get into the details of a car's performance -- e.g. discussing the differences between turbochargers, superchargers, and aspirated engines. Fred knew all the details across the various Audi models, years, and packages. (I believe he has been in the business for over two decades, and perhaps with Audi that long.) He spent a lot of time with me discussing his inventory, including future cars coming available. We ultimately found a very fair deal on a certified pre-owned car, and Fred helped us appreciate why that particular model was good value. In a day where too many salespeople say "gosh, you should buy that car, it would look good in you," Fred's approach to letting the car sell itself, supported by his strong knowledge of the car, and his ability to figure out my needs, was refreshing. My wife and I strongly recommend Fred, and Scott K. in the finance department was great with the documentation and finalizing the deal. And Fred's manager Mike was also super helpful.By the way, this dealership has a 72-hour return period, which helped seal the deal. We kept the car, but I appreciated the ability to return it if it did not work out.

BEST EXPERIENCE YET

I had previously come from buying cars that were from dealers who only wanted to sell me one car. I have found the dealership that wants to sell me multiple cars for the rest of my life and that is exactly what I am going to do. From the time I entered Audi Westmont, Matt Bogdan treated like gold (even though I was only buying a 2012), my wait time was bare minimum, and was always treated with the upmost respect. Matt went above and beyond his necessary requirements to sell this car, and restored my trust in the car buying industry. Not only is the car I bought from Audi Westmont the best car I have owned yet, but the people I bought it from where the best yet. I HIGHLY recommend this dealership and will definitely being going back for my next car. I cannot express enough how enjoyable this experience was for me.

Great experience

Juan was easy to work with and even sent me pictures of the vehicle since it was a new trade and none were available on the website. We drove 5 hours to purchase the car and appreciated the professionalism of the entire staff. Juan was very good in explaining the technology of the car to a new Audi owner. Overall we were thrilled with the selling price of the car and the trade allowance we received. I'd go back to this dealership and wouldn't hesitate to work with sales professional, Juan Andino.

Great Service

my 2nd purchase from same dealer, just becouse if the great understanding and customer service,

Good Team support

Finance officer, Scott, saw how I really wanted this car and with his team support, Amy, they made it happen for me. Very satisfied with their compassion.

JK - Q7

Greg Palys was very straight forward and easy to deal with - I would recommend purchasing a car at Audi Westmont. I was looking to purchase a Lexus GX and thought I had a deal completed until the dealer started playing games so I drove across the street to the Audi dealer and told them what I wanted and we were able to complete the deal for a new Q7 before the test drive was over. I got a great price for a great car without the typical car buying head ache.

Great service

Nice customer service, but my car is not well cleaned..!!!

Great experience buying a car!

As a woman buying a car, I found I was treated seriously and treated with respect. The process went as smoothly as possible and I really enjoyed my salesman, Naseem.

Nissan Maxima 2010, Great Dealer!, Great Service!

Great buying experience! Amazing customer service, just purchased a vehicle from Naseem. I walked in to look at a vehicle, took it for a test drive and loved it. I decided to see if I qualified knowing I didn't have much of a credit history but they were great at finding the best possible way to make It work and get me driving my car the same day! No one there was pushy like other dealerships, the entire staff was very friendly and professional!

great buying experience

My whole buying experience was a good one. Fred Downey did not pressure and knows his stuff. I decided on a certified pre owned and he was very open about the pro and cons of new vs pre owned.

Worst Dealership ever

Stay away. I was going to buy the car from them but they weren't interested in negotiating and wanted me to order the car then test drive it. I went to another dealer who was able to beat them by 3,000 (no kidding). What made it worse is that I returned to them for service thinking that their sales department might be bad but service could be ok. I was wrong. They told me to wait for 2 hour refusing to give me a loaner but the car ended up taking 6 hours and then they drove me home without a car. I tried to complain to the GM but he started yelling at me saying that he watched footage of the car and it wasn't 6 hours but 5.5 hours. I called Audi and told them that I don't appreciate paying 87,000 for a car and then being treated this way but their customer care basically said there is nothing they could do except file a claim. They need the dealership. I am never buying an Audi again EVER.

Stellar Experience, Happy Customer

I have nothing but praise based on my experience with Audi Westmont and their fine team. William Calderon is an exceptional brand specialist who is knowledgeable, fair and prefers to skip the double speak other dealerships are known for. We also worked with Amy Avila, who made our financing a piece of cake. Her sharp expertise helped us get a fantastic rate and left us feeling very well taken care of. People make the difference in any company, and based on my interactions Audi Westmont is lucky to have William and Amy on their team.

2007 Acura MDX

Hi and good morning we purchase our 2007 Acura MDX from Westmont audI. The dealership was very friendly from the time we step out our car to look at our MDX. Bob Clark is a very nice saleman. Would buy another car from this dealer without thinking twice. Ms. MILLER

Great Service

We had great service. We were looking for a certain color. They found what we wanted. Great service overall !

Great car buying experience.

My wife and I purchased an Audi A3 and found the people we dealt with at Audi Westmont to be both friendly and professional.

Excellent services

Seamless and stress free. No waiting, no hassles, and very friendly atmosphere.

Best Car Buying Experience Ever!

I was in town for a meeting when I found the car of my dreams online. Edward responded to my email and called first thing in the morning. I stopped by for a test drive between meetings and returned at the end of the day to finalize. They pulled together a dream team to not only get me into my new car, but drive my lease to another dealership down the road. I was heading to Cincinnati in my new car by 9pm. My favorite part was how excited they were that I was excited. They also followed up after. They seemed to genuinely care about my experience. Thanks Audi Westmont!

Mister

Very pleasant experience all around and would go there again to purchase a car. Will refer friends to this dealership.

Clean facility and Good Customer Service

Went in to purchase a used Audi and got quality assitance in doing so. Naseem displayed his knowledge of the Audi A5 quite well and was very easy to work with.

Service at Audi Westmont

I've purchased my 2nd A6 at Audi Westmont. My first was a used car, the second was new. I live in Naperville, but I purchased my 2nd vehicle at Audi Westmont because the experience on the first car was spectacular. The car is great, the service has been just wonderful, and the staff first class. This week, I came in for 25,000 mile service and I needed a ride from the train to pickup my car. Audi staff was great and had a car waiting when I arrived, my car was waiting, and I was out in 1 minute. Another exceptional service visit to Audi Westmont.

AudiHappy

Blake and Westmont Audi are a first rate sales and service company. Very professional, efficient and stick to the schedule they set. Blake and the service team are excellent communicators keeping you informed if anything changes.Highly recommend!

Best Buying Experience Ever

Audi of Westmont and especially William Calderon are hands down the best dealership and employee we have ever dealt with. Before we went to purchase my 2007 BMW 335xi from them my parents and I had gone to about 6 or 7 other dealerships to view the same vehicle. When we went to those places it felt like they were trying to force into buying the car rather than listening to our thoughts and concerns. All these other dealerships seemed to belittle us and showed the absolute worst respect I have every seen. That all changed though when we went to Audi of Westmont who gave us their time of day on the 4th of July to see the BMW! Throughout the whole process William Calderon stayed with us explaining everything about the car's history even while the store was past closing hours on the 4th of July! Suffice to say if you want a great experience buying a car don't look any further than Audi of Westmont and ask for William Calderon

Bringing the Enjoyment Back

Great buying experience. Fair, respectful, and attentive to the important details. Mitch made it about the relationship, not the sale. I would absolutely recommend Mitch to friends , and purchase vehicles from him in the future. Also, the receptionist was welcoming and helpful throughout my time at the store.

Excellent customer service

Dropped in to look at a used car and left with a smile. Fred Downey made car buying a breeze..even when I threw logistical curveballs his way. Excellent customer service all the way around...made purchasing a vehicle easy.

worse experience ever, avoid Bob like the plague

Bob the salesman was the most arrogant rude person I have ever dealt with. I refuse to ever buy a car from this place until this guy is fired. he didn't even attempt to sell me a car and constantly insulted me.

Great services

I just purchased a 2016 Audi A6. My buying experience was quick and easy...just what I wanted! No hassle no complications. My car is a beauty and I'm thrilled!

My new CPO Audi

Very positive experience, friendly, accommodating and helpful.

Great service

I got my first Audi at the Audi in westmont dealership. Great service and good experience overall. Would recommend to anyone.

Great experience

I worked with Mitch at Audi in westmont. Wonderful service and just great buying experience all around. I would recommend this dealership to anyone looking for a new or used Audi.

Great service and team!

Very friendly and informative staff. Blake is a great service advisor and so easy to talk to. Excellent follow up and communication as well. Thank you!

Great Experience

I came to Audi Westmont from out of town after reviewing a number of potential vehicles in the Chicago-land area online. From the moment I requested more information on the vehicle, Mitch Massaro made himself available to answer any and all questions I might have. When I informed Mitch that I would be coming into town on Friday (his day off) to look at the selected vehicles, he told me he'd make himself available. He ultimately put in a full day as he waited for me to check out a few cars at other dealerships and come back to make my eventual purchase. Mitch even took the time to sit with me in the car after the purchase to show me all of the features of the car and how to use them. Mitch made the car shopping and purchasing experience enjoyable, which I appreciate immensely. Thanks Mitch and thanks Audi Westmont!

Great services

Richard Dummer helped me as I walked in and aided me in finding an ideal fit for what I was looking for. Love the new car and would recommend Audi Westmont to all.

Excellent attention to my specific details

Sales payed special attention to my needs when ordering my vehicle as far as trim packages and color. Stayed within my specific price range and did not try to push other products on me as other places have done in the past.

The best car buying experience I ever had.

I believe that the whole purchase/lease process was geared toward the customer not the dealer's well being. The positive feedback, truthful answers, quick action and helpfulness in deciding on car options, financial terms and future interactions made you feel confident that you were making the right decision. No buyers remorse to worry about is wonderful.

Car purchase

The staff was friendly, knowledgable and helpful.. I was impressed by the attentiveness of the staff and appreciated not feeling pressured to make a decision in relation to the vehicle purchase.

Great Service

It was a great experience buying my new car at Audi Westmont.

Smooth online buying experience

I have had long distance car purchase transactions in the past but none have been this smooth. Mitch and the staff at Audi Westmont were amazing to work with. They took care of us, gave us a fair trade-in price for our car, and made sure we were pleased with our purchase.

"2015" Audi Q3, purchase*

We purchased a "2015" Audi-Q3, from Mitch Massaro in Jan. '15* It was a very exciting and were very impressed with the whole experience.He was very helpful, patient and understanding about what we wanted & were looking for. He even added some little perks to the audio system that were great when we went on our 1st long road trip in April.P.S. Even the financial process was pretty painless* Thanks again!

Very Good Buying Experience - Excellent Car

We recently bought a CPO Audi A6 from Audi of Westmont. This is the third Audi we have purchased from them. As we've come to expect, the buying process was low key and professional. Our salesperson (aka Audi Brand Specialist), Art Rodriguez is very attentive to our wants and concerns and demonstrates broad knowledge of his products.

GREAT EXPERIENCE EVER.

GREG WAS MY SALES PERSON ANS HE DID EVERYTHING POSSIBLE SO I CAN GET A CAR. HE MADE ME FEEL VIP. THEY HAVE VERY GOOD PRICES ON USED CARS. I MOST DEFINITELY RECOMMEND THIS PLACE.

Audi Awesomeness at Westmont!!!

We recently purchased our second Audi from Westmont Audi and the experience was actually fun and stress free. Our salesman was the same team member as before, who was so respectful of our time and treated us as educated consumers, fielding all questions that we had. The price of our trade-in was more than reasonable and the price of the car remained the same, no hidden fees or up-charges. They even made the delivery of the vehicle fun and expertly went over all the new features. Westmont Audi's service is phenomenal!! The service manager and the entire team including the car porters are what completes this A+ dealership!

Great Services and courtesy representatives

The services provided by the Westmont Audi dealer are always great throughout the years. I bought my Audi from this location 11 years ago. The buying process was really a pleasant one. Then my car was mostly serviced here for the last 11 years. They took good care of the car and took good care of me. We have other luxury cars. The staffs at those dealers are great but the quality of work performed on our cars is always a question mark. I also had my Audi serviced in other places, e.g., NJ and Seattle WA a couple of times in the past 11 years. No one could match the service and the care they (the Westmont Audi dealer) have been given to me and my car so far. I especially appreciate Mr. Blake Farm's kindly helps on maintaining my car in the good running conditions. After 11 years, my car is still running in the near-perfect conditions (even though age does have a little impact on the car).

Audi Westmont: A+++ experience

I would like to thank Audi Westmont for the A+++ experience that I have had with their dealership. Overall, the total experience reflected the great brand reputation of Audi and their focus on providing the highest level of customer satisfaction. In addition, it was an absolute pleasure working with the GM Ozzie Haleem and my sales associate Mike Morgan who both went above and beyond to make the experience perfect. In fact I have to say Mike was the best sales associate I have ever experienced for a car let alone anything else at that investment level. Going the extra mile after purchase, their technical expert Bill Manrot who is really a Audi scientist, took extra time to not only go over every major feature but also explain the logic and small nuances.

Audi Westmont for the A+++ experience

I would like to thank Audi Westmont for the A+++ experience that I have had with their dealership. Overall, the total experience reflected the great brand reputation of Audi and their focus on providing the highest level of customer satisfaction. In addition, it was an absolute pleasure working with the GM Ozzie Haleem and my sales associate Mike Morgan who both went above and beyond to make the experience perfect. In fact I have to say Mike was the best sales associate I have ever experienced for a car let alone anything else at that investment level. Going the extra mile after purchase, their technical expert Bill Manrot who is really a Audi scientist, took extra time to not only go over every major feature but also explain the logic and small nuances.

fabulous service and comfortable waiting room

Justin in service and Mike in Sales are outstanding. Really great service. Honest people with wonderful personalities make every visit a pleasant experience.

Westmont Audi - Out of State Sale

I live in metro-Atlanta and I wanted to purchase a lower cost used BMW from Westmont Audi in the Chicago area. Fred Downy addressed all my concerns about buying a vehicle sight unseen and accommodated my every request from sending photos and video to accepting my offer in addition to even picking me up at the airport. The vehicle was as advertised in terms of condition and I am very pleased with my experience and purchase.

New car purchase

Car shopping is painful but dealer made it as easy as it could be.

Great service

Made the process smooth and easy to get through. Were very helpful in finding a car that fit my budget.

Great Buying Experience

After viewing the car on the internet, I came in to Audi of Westmont to look at a used. low-mileage 2012 Chevy Sonic. Adam, my salesman, greeted me promptly and professionally. I did not have to wait. We examined the entire vehicle carefully, both externally and under the hood. There was no pressure to buy, and Adam accompanied me on an extended road test to demonstrate the capacity of the six-speed turbo manual transmission. He spent several hours with me to make sure all my questions were answered. The dealership negotiated a very fair price for my trade-in, and I purchased that day. I am now happily driving my "new" Sonic. This is a great dealership that I highly recommend.

Great Service

Excellent customer service, made the buying process easy and simple.

Great customer service, communication, facility

We have been with Audi of Westmont for the last 10 years, great customer service and very helpful especially E. Manager Mitch, sales William, finance John and service Blake. I have bought 2 used Audi cars from this dealership and my husband bought new car 10 years ago. Great staff.

S. Perciach's Purchase of 2016 S7 from Juan Andino

We purchased the S7 from Audi-Westmont because of the exceptional treatment we receive from our sales rep, Juan Andino. Without his personal involvement, I can assure you this sale would not have taken place. His service to us, from trade-in, to ordering, to delivery, was outstanding.We also continue to return to Audi-Westmont, even though it's not the closest Audi dealer, because of Blake Farmer in the service department. Always excellent service.

Simply put - The Best!

Mitch and Bill did an amazing job tracking down and delivering the exact Q3 I wanted - thank you from a huge fan and grateful client!

Amazing Service

I had the greatest experience ever at this dealership. This was my first large purchase and the experience I had with Sinine. She couldn't have been better. She was very caring and super sweet. She walked me through everything and made my entire experience smooth and easy. She wasn't like your typical car saleswoman. She stayed within my budget and didn't pressure me to go above my budget. She even gave me her personal number incase I had any questions come up about the car. After reviewing everything that she provided me about the car, I ended up getting my car from Audi Westmont. Sinine really went over and beyond her duties as a sales woman and I really appreciated it. I love my car and it was such a great deal. I feel safe that it will not be some hunk of junk that they just want to sell first time buyers.I have even went further and had recommended her to future buyers. Overall I say if your going to go buy a car you really want to ask for SININE!!!!!!!!!!!!!!!! She won't steer you wrong, trust me your in great hands with her.

Great service and sales people's

Really enjoyed doing business with the sales group in Audi of Westmont , William, Bill,Ozzie great people's make you feel at ease .I will buy again from Audi

TO ART RODRIGUEZ

THANKS SO MUCH FOR HELPING MY SON GET A CAR HE IS VERY HAPPY WITH HIS VW CC. WE LEFT YOUR DEALERSHIP FOR A 7 HOUR TREK BACK HOME AND HAD AN ENJOYABLE RIDE BACK.THANKS AGAIN THE SCHROCK'S

Great deal and EASY to do business with.

We were looking for an all wheel drive convertible and Audi fit the bill with the A5. Cars.com made the find even easier with all of the same models in the area and selecting one with options we want became a snap with all dealers inventories listed. I think all Audi dealerships are exceptional. Westmont was great. Our salesman, Fred asnwered any questions and setting up a test drive and purchasing was made very easy. No B S. In and out within an hour or so. Our trade in was fair, and deal transparent. OUr sale rep knew the line very well, and we're driving!

5 Star Service!!

My experience with Audi Westmont is most definitely a 5 star experience! Their salesman Rich Drummer was amazing and went above and beyond to meet our needs and get me the car I wanted at a great price! Not only the salesman but every one of their employees walking around was pleasant and made sure we were comfortable at all times. It was a totally painless process and would definitely recommend this dealership to everyone! The best car buying experience I have ever had!

New q5

My salesperson, Sinine , was wonderful. She knew what I was interested in and searched for the right vehicle for me. She knows her business and is professional, personable and a terrific salesperson.

Great car buying experience!

Juan Andino was great to work with. I found the car on cars.com and called the dealer to get more info. Juan was quick to get me more photos of the car disclosing any scratches/imperfections. He was very honest and just a pleasant, kind person. I flew to Chicago from Minneapolis so I was taking a chance if the car was not as explained by Juan. I was not disappointed with the car and it turned out to be a great and worth while trip. I would definitely recommend Juan to any of my friends so I would recommend him to you as well.

Dedicated to Laurel Audi of Westmont!

I am truely dedicated to Laurel Audi of Westmont! Back in 2005 I purchased my first Audi, it was at Laurel Audi in Tinley Park. I live in the northwest suburbs so Tinley is a bit of a hike for me. I needed some maintenance work on my A4 and Tinley told me that i can bring my Audi to their sister dealership in Westmont. Over a spand of 10yrs, I built a trustful relationship with Blake Farmer in their service department. It had finally come time for a new A4. I mean a certified pre-owned Audi. Since I had so much trust in Blake, I had him refer me to Mike Morgan. The experience I had and will continue to have with Mr. Mike Morgan is the best. Of course I understand that salesmen need to make their commission but I never felt that way with Mike, I truely believe that his goal was to make the customer happy. I set qan appt w/ Mike to have my husband test drive the vehicle ( I didn't need to, I know exactly how great they handle & how quick they are, even going from my old 6cyl to the newer 4cyl Turbo, Awesome!) . My husband loved the car but I did not love the beige something interior & it was a premium pkg that was missing some features. My husband probably would have purchased that car but I was not sold on it, I believe Mike could sense that. So we said we would think about it & get back to him. Well, Mike called me the next day to see how I felt about the A4 & he also had a Blk A4 premium plus coming in, that he thinks I will love. Since either it was not there yet or not ready to show, I couldn't even look at it & little does he know he basically sold it to me over the phone. He answered all my questions, was extreamly patient, gave me so much information, Helped me compare the white one we test drove to the blk one I had not even seen, expained new car warrenty, CPO warrenty, extended warrenty, so much information I was going in circles. I was that confused, the 2 cars balanced each other out as far as miles, color, interior, wheels, features, price,it was nuts. He was so honest & nice through it all, I ran out of questions and built this complete trust in him. When the Blk A4 arrived, I took it for a little spin and next thing I know, papers were being signed & yes Mike found me my perfect car! Also, I was extreamly happy that I would be able to continue the trust and honesty in their service department with Blake. The next morning in my garage, I started to nit pick my beautiful black panther . It's used, it's not going to be perfect but I want it to be. There were a couple minor scratches on the body & hood, no big deal, the rest of the car was perfect and I have the CPO warrenty, what else could I want. Anyone one else would probably be ok with it, especially since Audi of Westmont did not owe me anything. That form you sign when you sign your contract, that one that states wether or not the dealership owes you anything or vice versa. Well, I called Mike told him I realize they are not responsible for it, I signed the form stating that they would not "owe" me for anything & I didn't expect anything to come out of it BUT it was an eye sore for me. So once again, Mike exceeded my expectations. He spoke with his manager and all they wanted was to keep me happy and in love with my Audi. I brought it in and they took care of everything I asked for, even though they did not have to. Years ago I made the commitment to drive an Audi for the rest of my life, I am that passionate about the car and now I can also say that I make that same commitment to Laurel Audi of Westmont. Since the renovation, the dealership is gorgeous, the service is exceptional, the salesmen are great, Mike Morgan is the best and I will always recommend him to everyone, I could not ask for a more perfect experience. Laurel Audi of Westmont 100% Class, Honesty & Commitment to their customers, the best!

Westmont Audi and William Calderon

If they gave an Oscar to Best Dealer and Best Salesman then these two would win hands down. They turned what, in my past experience has been a painful process at best, into an enjoyable and fairly quick process from start to finish.Kudos to William for his professionalism at every step along the way and for his limitless knowledge of our vehicle and Audi's in general.

Oil change

great service called last minute no problem free check up and free oil change

2012 Audi A6.....from Dan Spero

First out of town purchase of a vehicle.....Dan Spero did a great job of having my car ready when I flew in.Dan went over every "interior" detail.....explaining how to make the electronics work.

Sales and Service Sticks After Sale

I purchased sq5 certified pre owned. I had stopped in at Westmont Audi a few times over a 2 year period just thinking about a purchase. Bob Clark there approached me both times (was not high pressure, just a person that showed respect to a person walking in to let them know he was present to answer questions). He was very knowledgeable and helpful both times. The times I stopped in were a year apart and he didn't remember me from year before but displayed the same characteristics. Anyway, he didn't push me whatsoever and actually listened to me. He brought in Sebby from Certified Pre Owned when he realized that I saw what I wanted. Sebby was extremely knowledgeable on the tech side of the vehicle and was more than willing to help spend the necessary time with me the day I bought it and other times I have been there since. Highly recommend Bob and Sebby to anyone in the market. I am in sales and the service industry and can appreciate a relationship driven sales person vs the one off quick sales type. I will be back for more down the road and will recommend these two.

Audi Westmont - Great Service

I didn't have an appointment but my engine light went on. I drove my car in and was helped promptly. I was given a loaner no problem. My car is driving like new!

Steven Vlcek was GREAT!!

I've had the pleasure of working with Steve in Audi Westmont's Service Dept. He was informative, polite, patient and a thorough understanding of my car. He offered options and was honest about what was priority versus a simple sale. Great guy!!

Unplanned 2015 A4

Went in to have my 2008 A4 serviced and drove off with a new 2015 A4. As a joke I mentioned to a sales represenative that, yes I would love a new A4 if he could could get the payments to fit into my budget. 20 minutes later I was picking a color and options. Thank you Westmont Audi for great car buying experiance.

Very great experience, great service

William was very professional, it was pleasure purchasing a car from him, we will for sure continue to doe more business in the future. Great people.

Great facility, and great salesman

our salesman bill was extremely nice, professional, and helpful.

Service Advisors

Blake Farmer was attentive in listening to our questions, which he answered personally or by asking technicians. Other service advisors also ensured that we were being assisted.

Outstanding service & follow up

Ed at Westmont Audi was very friendly, knowledgable and his follow was perfect. Gave me a loaner even though I didn't purchase car there. Outstanding!!!!!

GREAT BUYING EXPERIENCE

I HAD A GREAT EXPERIENCE BUYING A CAR WITH THIS DEALESHIP..

Great Car Buying Experience

I had a great experience purchasing a 2006 Acura TL from Audi Westmont. They were very accommodating and willing to meet my needs. The salesman, Naseem, was extremely pleasant, very helpful, and was far from being pushy. He didn't give the impression that he just wanted to make a sale. After we initially ran the numbers and got the figures back from the financial institution, he called me the day I was to pick up the car (before I arrived) to let me know that he found a way to get me a much lower interest rate despite the recent blemishes on my credit. Since I wasn't trading my current car in, I asked if someone could pick me up from my place so I wouldn't have to leave either of the cars. They had an employee come to my place to pick me up after I got off from work so that I could get my new car without having to make those arrangements myself. I had a great experience working with Audi Westmont; they were very pleasant, professional, and accommodating.

Purchase of Certified Audi A6

Mitch was very knowledgable regarding the car and in particular the technology embedded in the car --- a rarity. He was responsive, timely and friendly. Truly and enjoyable person to interact with.

Great Experience

Mitch Massaro keeps it real with his clients. He is not a pushy sales man he just looks for what is right for the you. I had an a great experience and I would highly recommend him. This is my 3rd Audi and I would not look for any other car the customer service is excellent.

Audi in Westmont

Blake Farmer, service consultant was excellent! He kept me well informed of the repairs neede and where they were in the process.

Westmont Audi - Awesome

i just want to thank Edward Riedmaier and the staff at Audi Westmont for their great work over the last few days. crazy situation with my wife's car getting totaled and finding a replacement. i know that we all have friends in the car biz and good sales people are hard to find, but Edward is a stand up guy. The details he remembered from when we bought the avant years ago was unbelievable. we are very happy with the car and the exceptional deal we got.it was also great to see Bill Manrot at Audi Westmont, always good to see another friend.

audi purchase

Great experience - no pressure to buy - truly professional in all respects

Great service and deal.

Great service. We spend quite long time to negotiate the deal, but it was worth it.

Great dealership thumbs up!!

Came in to the audi dealership and was greeted by naseem a real gentlemen! told him what i was looking for with no pressure at all..he set me and my wife up with a beautiful pontiac solstice convertible couldnt go wrong we are very happy! and will tell friends about audi westmont! thumbs up guys!!

Great services provided

My experience at this dealership was very good. They were polite and easy to deal with. Highly recommend

Excellent conversation, sounded utterly reliable.

It was for a pre-owned Porsche -- phone communication only. I could find nothing to quibble about, not even the price. However, the photo was confusing as it was a cabriolet hidden beneath a very nice hard top. I did consider it but finally deferred as I was shopping for a coup. Yes, I would do business with this dealer. Every technical effort was made to assure me of the reliability of the car in question.

Great buying experience

Pleasant and professional one of my nicer experiences of purchasing a car. would definitely return in the future.

Great buying experience

I live in Indianapolis and had been searching for some time for a like new A4. Prices in Indianapolis were very high and the inventory limited. I had not purchased a pre-owned car in many years and was concerned that after driving to Chicago that the car would not be as pristine as described to me over the phone. The car was pristine and my sales person could not have been more helpful. He and the whole team at Westmont Audi made the buying process a very pleasant experience.

Outstanding Client Setvice

Knowledgeable and thorough process provided by Edward.

FAST SERVICE!!!

They took care of me very well!!!I have nothing bad to tell about this dealer specially sales man Juan, He did a Great Sale with my New Q5.

Pleasant, Helpful Experience

I worked with William Calderon to purchase a used VW GTI. I initiated the search through the cars.com app. He promptly contacted me to schedule an appointment (and rescheduled when I got stuck at work). I didn't feel pressured to buy, although there was one other couple who were interested in the same car. William, his manager, and the finance people were very helpful in getting the numbers together, and in fact I got a better deal altogether than a similar pre-certified gti model at a VW dealership.I was very satisfied with the experience and would go again.

S. Menon; CP 2014 Audi A6 purchase

We were in the market for a new car and and had reached out to Naseem in Sales. He was recommended by a friend who had recently purchased a certified pre-owned 2014 A6. Naseem was very courteous and helped my wife and I narrow down the pre-owned certified inventory per our specifications, and arranged the test drive. The quality of the engineering, driving comfort and creature comforts of the car spoke for itself but Naseem made the experience all the more enjoyable. Further, our kids had a great time at the dealership and were able to keep themselves engaged. We are now the proud owners of a CP 2014 A6 and enjoy it every day. Thanks for the great experience.

Buying Experience

Easiest Audi I have ever purchased. In and out in under an hour.

great service

We ordered our Audi and it was delivered last week. We are very pleased with the services and the process.

Best experience in 25 years

Worked with Naseem Chaudry who never made us feel pressured or as if we were being sold. He made us trust him. Negotiating went better than expected and we drove away feeling we got an excellent car at a better value. We will shop with Naseem again.

Great experience

Mitch Massaro was our sales executive and he did a great job in working with us. The car was for my wife who recently lost her LS 460 that she loved due to an accident. Consequently, we looked at just about every sedan and did test drives with A6 gas, A6 diesel and A7 not to mention a lot of questions on all of the them across multiple trips to the dealership. Mitch was very patient with us, had exceptional product knowledge across the Audi offerings and worked with my wife who was the decision maker. Overall, Mitch and the Audi Westmont team were very professional in their approach and outstanding in their execution.

Westmont vs. Orland Park

Less expensive than the Orland Park location and better customer service. Shannon outranks Eric!!

great service

Great experience. will recommend to my friends.the slae person was very helpful and friendly.

Audi CPO

Upfront competitive pricing. Did most of the initial correspondence over the internet with Katlin who was prompt and easy to deal with. Interior could have been detailed better when delivered but I'm extremely picky. Mike Giorgi and Greg Palys were the salesmen I dealt with and it was a smooth and speedy process when we went to pick up the car. Would buy from this dealership again.

Great experience

I had emailed Audi Westmont about my interest in the Audi S5 series and I received prompt responses. Mitch Massaro followed up with me and was very helpful throughout the whole process when I went in for a visit. This was only my 2nd car transaction but I felt completely comfortable and Mitch answered all my questions and concerns. He was a fantastic sales person and I would highly recommend him to friends and family.

Great Experience

My sales agent was Art Rodriguez and he was great to work with. He took responsibility for everything. No going back and forth to the sales manager etc. In fact the Sales Manager come over to me and the three of us talked through everything together. Very transparent and friendly transaction. I highly recommend Audi Westmont and Art Rodrigues. There finance personnel are excellent

Great Experience

My experience with Audi Westmont was nothing short of outstanding! William Calderon really went above and beyond to make me a happy costumer and I will definitely be returning to this dealership when it's time to buy another Audi. William was very professional and delivered on all of my needs. I was not able to find a car that I liked in the lot so we special order one. William made the whole process very smooth and we were able to negotiate a fair price. While waiting for my Audi, William email me with monthly updates and when the car arrived, he took time out of his day to show me all of the features in great detail. If you're in the market for an Audi definitely stop by this dealership and talk to William!

Great service

Great service. From purchase through service appointments.

Outstanding Experience

I've owned several cars and have worked with several dealerships, and this was the first time that I've worked with Audi Westmont. I worked with Sinine Bennett, and the experience was outstanding. The negotiating was quick, direct and fair. The entire staff was helpful, attentive and very informative. I strongly recommend visiting here if you have the opportunity. I will continue to shop here first for any other vehicle purchases. I highly recomend this dealership to my family and friends.

great transaction!

We bought a GTI from Audi Westmont with the help of Naseem. Smooth transaction and quick. .

Best place to buy a car from start to finish

My sales person was Rick Carlson and he did a fantastic job from soup to nuts. Not only was he up front and honest, but his attention to detail in doing everything he could to make the process easy was commendable. The financing was great, the instruction on the technical aspects of the Audi were great. He bent over backwards to make my experience the best car buying experience I have ever experienced. Even after the sale, Rick has followed up with me several times to make sure that I am happy with my A6 purchase...Oh I am!!! What a car!

Mitch Massaro restored my faith in auto reps....