Audi Warwick

New Q5

Rodney was excellent! We test drive a q5 and he was extremely knowledgeable and low pressure. He worked hard and found the exact car I wanted quickly. Then he spent all the time we needed showing us everything about our new car when we picked it up. I would definitely buy from Rodney again!! Thanks

Audi Q3 Purchase

My wife Linda and I recently purchased an Audi Q3 from Audi of Warwick. This was our second vehicle purchased from Audi of Warwick. The whole experience was pleasant. Rodney worked hard to get us the deal we wanted. He was professional and curious throughout the purchasing process. Upon delivery of the vehicle, he took his time and explained all the features of the vehicle with us. Rodney was very knowledgeable about every aspect of the vehicle. The finance manager Sophoin was also very helpful and pleasant. I would highly recommend purchasing a vehicle from Audi of Warwick and Rodney in particular.

Great Service

My experience at Audi Warwick was great from the first time we walked into the dealership until the day we left with our new vehicle. Jonathan Trant is an excellent Audi Brand Specialist. He is very knowledgeable about the vehicles, very helpful with any concerns or questions we may have and very reliable. Everyone of the employees at Audi Warwixk that we came into contact with were very cordial and helpful.

Online service scheduling is a joke

Every time I've tried to schedule service on their website, no one has ever gotten back to me. I've attempted this three times now and it's always the same. What is the point of offering online scheduling if no one's monitoring these requests? So incredibly frustrating and of course damaging to the brand.

2008 Audi A4, S-Line, 2.0T Quattro

My wife and I bought a BMW X1 two years ago and we were greatly impressed with the level of service and attention to details from Inskip BMW. That same level of service and attention to detail was present at Audi Warwick (same parent dealership) and with sales rep RodneyGirouard when I purchased the used Audi A4. That same level of service is apparent if your buying a quarter-million dollar car or a used one. Rodney was very engaged in the sale and answered all of my questions on the car, worked with me on getting a replacement on a small interior part and was very easy to talk to and work with. Even after picking up the car Rodney was instrumental in getting one of the master keys re-coded. He took care of everything promptly. During the finance transaction portion of the purchase, it could not have been more streamlined and well prepared. I was in and out in 5 minutes.Very well organized and you can see the teamwork. I would again visit Audi Warwick and recommend anyone interested in any of the vehicle manufacturers they offer.

AN AMAZING EXPERIENCE

WORKING WITH RODNEY GIROUARD WAS A PLEASURE! HE CONVERTED ME FROM A LONG TIME MERCEDES OWNER AND DRIVER TO A NEW AUDI A7. AS WE TOOK IT FOR A TEST DRIVE, HE TOOK MY CAR OVER TO MERCEDES TO GET A TRADE IN PRICE. THIS WAS ALL WITH NO PRESSURE AT ALL. THE NEXT DAY I WAS DRIVING MY NEW AUDI HOME TO NEW YORK. HE WENT OVER EVERYTHING AND SAT WITH US FOR OVER AN HOUR, MAKING SURE THAT EVERYTHING WAS PERFECT. I LOVE THE CAR.....THANK YOU , RODNEY!

Review of salesman Rodney Girouard

Rodney Girouard was the best car salesman we have ever dealt with. This is the 4th Audi we have purchased through Inskip, Rodney is the only salesperson we would ever return to or for that matter remember at all. He was knowledgeable, extremely helpful, and there was absolutely NO PRESSURE to purchase. He is earnest, believable, with no hidden agendas. He represents the best of what one hopes for in a car salesman and made purchasing our car the best possible experience.

2015 Audi Q7

Purchased a Q7 from this dealership. They were so easy to work with it and it was worth the drive from out state. To say the process was seamless is not saying enough about the quality of the service they provide. They also did a great job explaining vehicle features. I would definetly purchase from Audi Warwick again!

Inabilty to provide a decent loaner car.

Not ever notified of serious service bulletins in reference to my 2009 Audi A4 Brought the car in for service issues related to oil consumption and other series engine related problems.We were told they had no courtesy loaner vehicles and sent us to Hertz Rental. The only mid size car available at Hertz was a Buick that smelt like marijuana and cigarette smoke 2 others available vehicle were compact cars . I discussed the car loaner issues with a service manager named Barry who was rude and condescending who made NO attempt to try and secure a clean comfortable comparable vehicle. I find it hard to believe that a car owner driving a high end luxury vehicle with car payments close to $ 600.00 per month should ever have to be placed in a dirty car or a compact vehicle .

2015 AUDI RS5

It couldn't have been any better! Everything went very smooth, I was very satisfied thanks!

Jonathan did a superb job with a long distance transaction

I bought my Audi RS5 a right before Christmas sight-unseen from Jonathan Trant. As I live about 20+ hours away, being able to trust my sales consultant was important. His great communication skills put my mind at ease on this substantial purchase, and his follow up was perfect. He let me know about the vehicle's condition in great detail, and made the negotiation process very easy. He recommended some transportation options and made sure that the vehicle was clean and ready-to-go before it was even loaded on the truck. As soon as it arrived, the condition was exactly as described by Jonathan. I couldn't be happier, thanks Jonathan!

Great experience with overall car purchase

Our Sales guy Rodney did a great job with helping us buy a Q5. We knew exactly what we were after, and he worked to find us the car that matched our specs. No pressure in sales process,and very knowledgeable folks.

sales rep chris jones is the worst

After having my first experience at audi of warwick with Chris jones. Never in my life or after life will i ever go back. If i were a sales rep there i would not judge a book by its cover. That is equivalent to having a hole in your pocket and you keep putting money in it CHRIS JONES

Excellent Dealership!!!

Let me just say, Penske did it again!!! Audi Warwick has incredible used and new inventory, and their staff is awesome. I owned a 2010 AUDI Q5 PREMIUM PLUS 3.2 V6 WITH S-LINE PACKAGE. I went and bought a 2013 Q5 3.0 T with 10,000 miles. Also, i had requested that the trailer hitch was taken off my 2010 and put on the 13 and the service department did! Mark Walker sold me my new SUV. He was a friendly, genuine man. When Warwick was owned by Inskip, I bought a variety of cars from Inskip like Lexus's, BMW'S, Acura's, Infiniti's, etc. Now whenever i need service or oil change, Audi comes to my house picks up my car and gives me an Audi Loaner Car. Incredible experience. Job well done!

Effortless!

I purchased my second A4 from Jonathan Trant in April 2014, along with the prepaid service contract. There are many adjectives to describe my service experience in this dealership but to name a few: Effortless! Efficient! Comfortable! Inviting! Friendly! The showroom is stylish, comfortable, with a wide array of amenities to make your waiting time efficient- wifi/water/coffee, daily newspaper, tv, and eager sales and service staff ready and willing to assist you with almost anything. Jonathan was one of the many sales/service staff that greeted me when I entered the service area. Its nice to know that your salesperson is still following through with you well into the ownership of the new car. This is one of the many special touches that makes Audi Warwick stand apart front other dealerships. I highly recommend experiencing this civilized approach to purchasing and servicing any Audi brand at Audi Warwick. Its a cut above the rest.

A breath of fresh air....a great buying experience

I'm wrapping up a deal on a 2012 Audi CPO A3 and the enitre buying experience at Audi Warwick has been excellent. My salesperson, Chris Jones, has been extremely friendly, professional, enthusiastic and communicative. The dealership itself seems committed to quality and accountability; I feel much better about buying a used CPO Audi here at Audi Warwick than from other Audi dealers. Will do business with them again, even though they are about a 1 hour drive from me.

Civilized Approach

Audis dedication to art and engineering was evident as my salesmen ,Jonathan Trant, unveiled the 2014 Audi A4 2.0T quattro Tiptronic . As an existing customer, Jonathan tailored his initial introduction to my interest in the art of design of the body style and interior. After appealing to my aesthetic eye, he began to introduce me to the automotive engineering features and the MMI system. Quickly behind the wheel, I accelerated this direct injection, turbo charged engine which provided tremendous power and speed. This 220 hp engine with 258 lb ft of torque is sporty and efficient. Its tight handling and side assist safety features convinced me to begin our negotiation process. Buying a car was an effortless endeavor at Audi Warwick RI. Knowledgeable and well informed with a restrained approach to sales is what defined my positive sales experience. To bring closure to my sale, Jonathans commitment to introducing me to my new vehicle was noteworthy. Owning this elegance balance of art and design and superb engineering is what defines the brand loyalty to Audi . What defines the dealership are the experiences customers have .not only buying a car but servicing it as well. My new car experience was professional, inventory was more than ample, and the pricing was competitive. As a repeat new car /Audi Care customer, it is with great pleasure to endorse Audi of Warwick as one of the superior sales/ service experiences in the North East. I invite you to explore this civilized approach to buying a car at Audi Warwick. This dealership comes with my highest recommendation.

2008 Audi S5 noise in steering column.

Called Bill after another Audi dealer quoted a repair price I felt was out of line, since I had mentioned the noise in the steering column and a clicking felt in the wheel, while the car was under warranty. At that time the problem could not be duplicated.Returned the car to Bill. Once the car cooled the noise was detected. Since the car is now out of warranty, but with only 28,800 miles, he was able to split the cost of the part with me.The replacement was done quickly and correctly. Alined all four wheels.Left the dealership with a smile.

Great service

Our experience was good. Chris Jones was a great sales person. He was very efficient. We were able to drive our new car home the same day because of Chris.

Great service

Chris Jones worked very hard to get me what I wanted and the best deal for me . Thank you Chris

overall..and exceptional dealership. recommend

Have had nothing but a good experience with this organization. Very well run.

Great Experience purchasing a used Audi from Warwi

Recently I purchased a used 2013 Audi A8 from Warwick Audi in Rhode Island. I purchased this vehicle after seeing it online and without ever having seen the vehicle in person. Chris Jones was able to answer all of my questions about the vehicle highlighting the current state of the vehicle as well as mentioning the minor aesthetic defects in the car as it had been used. Chris went the extra mile to ensure that the defects were either fixed or minimized to make sure I was getting a like-new, used vehicle. Chris walked me through the entire process and ensured all of my questions were answered in a timely and effective manner. When I received the vehicle after having it shipped to my location in Texas I was extremely happy that there were no surprises on delivery. The vehicle came exactly as Chris described it to me. After talking to him about the vehicle he offhandedly mentioned that he identified a minor aesthetic scratch in the. He took immediate ownership of the situation and decided that the minor aesthetic part should be replaced prior to shipping to ensure that I got the vehicle in a pristine state. Chriss demonstrated commitment to me as a customer made me feel as if he were my advocate in RI versus being a salesperson. I would certainly recommend Audi Warwick and specifically Chris Jones to anyone looking for a vehicle either locally or from anywhere in the US. Great Job.

Great service!

I went to InSkip Audi for an oil change and was very pleased with the service provided. I did not have to wait long and the time I did spend waiting was very enjoyable. I always received efficient, prompt service from Audi InSkip and will continue to go back for future services.

AUDI Warwick-RI- Highly Recommended-Go there!

I have wanted an Audi A4, for a very long time. I finally decided to take the plunge, and am glad I did! The dealership as a whole is extremely comfortable and receptive to the customer's needs. I had the pleasure of working with Chris Jones, who not only is dynamic, personable, thorough and a fantastic salesman-he actually listened to what my needs were and acted accordingly. He was not pushy, but understood how to achieve balance in forging a relationship and closing on a sale. He is sincere and professional. It really made a difference with the time he was willing to spend and the patience he showed in answering my questions. Chris is an excellent salesman, and really knows about the product he is selling. His passion for his job is obvious and his energy and cheerful demeanor contagious. The financing of the auto was easy and handled well, with good communication. I had a great experience purchasing this vehicle-all around.JB

Inskip Audi, GREAT service as always.

I brought my A4 in to Inskip for an oil change and check the A/C. I told Bill Spencely, my Service Advisor, that the cable to open the hood was frozen and he added that to the list to check. Ultimately, he had to change the cable, recharge the A/C, and replace the hood strut, which was done on warranty as it had been replaced in January. I waited for the car and it was completed around noon, about a 4 hour repair (I brought a book.) As always, Bill was his usual professional, friendly and informative self and the repair work was completed fairly quickly considering the unseen issue of the hood strut.

They work VERY VERY HARD to get the deal done 4u !

I really do not know from where should i start from but long story short, This people work very hard and i mean it VERY hard to get the deal done for you. My wife was interested in 09 Passat komfort and the price was omg unbelievable 9750$$ and the closest in the market at this time was 12500$ same condition and mileage. this is not the point, the point is my wife screwed her credit before and i expected since it is Audi they won't care about us but to be honest i am speechless for the effort they put to get this deal done in 2 days and the interest rate that the local dealer told us was 18% but in Audi they got us 9%. Bottom Line if u looking for a used car like me please don't be afraid to contact the big dealers specially "Audi Warwick" this is the lesson i learned in that place Thanks Chris the sales man and the finance Manager forgive me i forgot his name. 1 day when i have money i promise i'll buy my audi from them no doubt about it.

Marc Guerin

My overall expirence with Audi of Warwick was excellent. Rodney Girouard answered every question I had and made this the best overall buying expirence I ever had. Right from the first time I met him he made me feel comfortable. I would highly recomend Audi of Warwick to anyone interested in buying a new or used vehicle. It was an absolute pleasure dealing with Rodney and Audi. Thank you for a great buying expirence.

Excellent

Excellent. I will always bring my two Audis for service there.

Audi of Warwick Rhode island

An Amazing courteous and professional team at Audi of Warwick Rhode Island

Ease in purchasing a pre-owned Audi

I just purchased a pre-owned 2010 Audi A4 Avant station wagon from this dealership and worked with Steve Serpa to complete the transaction. Steve took all the time needed to explain the features of this vehicle and never rushed or tried to push me to purchase another more expensive car. He was most personable and took the time to listen and get to know his customers. I would certainly come here again when my wife's car needs to be replaced.

I responded to an ad the very first day I saw online for...

I responded to an ad the very first day I saw online for a used Honda Accord and I was fortunate to be assigned to Rodney. I told him I live in NYC about 3 hours away and that did not deter him. He sent me pix of the car within 15 mins from his cell phone. I hesitated for a few days cuz the car was priced over $4K from my budget of $25K.He kept in touch with me over several days and eventually we settled on an agreed price. I drove to the dealership with my trade-in fearful I'd have to return to NYC with a lowball trade-in offer but that was not to be.I was given a fair and reasonable price for my trade-in and he stuck to the quote I was given over the phone for the Accord.There was no bate and switch. They did not force me into anything. Everyone was pleasant from the receptionist, to the sales manager, Jason Burley,and the Finance Manager Mr. Hok. They accepted the financing from my credit union which other dealers in NYC did not want to be bothered with like SI Nissan and others.The most surprising thing that happened ,after the sale was completed and all legal papers were signed off, was Rodney sat with my family and explained the features of the Accord even though he's an Audi salesman.We were very appreciative of his gesture because it was a long ride back to NYC with an unfamiliar car.The dealership is immaculate and, all together, a pleasant experience.Check them out.

I've owned my A4 S-line for about a year now. I...

I've owned my A4 S-line for about a year now. I originally went here to test drive and purchase an S4, and after dealing with Tom, and attempting to negotiate a price, he never would call me back after leaving several messages. The car I owned now happened to come in to Fall River, so I went over there to buy it. I purchased the AudiCare package, and I take it to Warwick to get serviced as it's the most convenient location. My first service was in February, and then I was told that the back-up camera (which wasn't initially installed due to supply problems from the Japan Earthquake) was in inventory and would be ordered and I would get a call in a couple weeks to come in to have it installed. September came around, it was time to get my next service, and still no call. I called to schedule service and see if I could get the camera installed, and they had to order it and would call in a couple weeks to set and appointment. A month went by and still no call; I had to call (the part was in) and get the appointment scheduled. Now I need a weather strip replaced and guess what, it's on order and I was supposed to get a call within 2-3 days. Its now been two weeks, and I guess I'll have to call again to get anything done. They have a nice dealership, and the employees all seem friendly enough, but their customer service is absolutely atrocious. If I didn't like the brand and the car so much I would be done with these guys.

Nice facilities, pleasant employees, poor service

I've owned my 2012 A4 S-line for about a year now. I originally came in to drive and purchase an S4, and after dealing with Tom Vincent, and attempting to negotiate a price, he never would call me back after leaving several messages. The car I own now happened to come in to Fall River, so I went over there to buy it. I purchased the AudiCare package, and I take it to Warwick to get serviced as it's the most convenient location. My first service was in February, and at that time I was told that the back-up camera (which wasn't initially installed due to supply problems from the Japan Earthquake) was in inventory and would be ordered and I would get a call in a couple weeks to come in to have it installed. September came around, it was time to get my next service, and still no call. I called to schedule service and see if I could get the camera installed, and they had to order it and would call in a couple weeks to set and appointment. A month went by and still no call; I had to call (the part was in) and get the appointment scheduled. Now I need a weather strip replaced and guess what, it's on order and I was supposed to get a call within 2-3 days. Its now been two weeks, and I guess I'll have to call again to get anything done. They have a nice dealership, and the employees all seem friendly enough, but their customer service is absolutely atrocious. If I didn't like the brand and the car so much, and if they weren't the only game in town I would be done with these guys.

Rodney proved to be very knowledgeable of his products....

Rodney proved to be very knowledgeable of his products. He is extremely personable and very patient in dealing with our questions. His availability to us to answer our after sales questions is also commendable. We are recommending the dealership and Rodney to all of our friends.Carolyn & Steve Vamvakis

Had work done here. Bill was very good at assisting me...

Had work done here. Bill was very good at assisting me and getting everything done timely and correctly. Had to have tires replaced and wheels repaired.

Went by to look at the new Allroad one morning and Barry...

Went by to look at the new Allroad one morning and Barry was the first to greet me on the lot. He was pleasant and knowledgeable without the sales pressure. Came back in with my wife and wanted to test drive the Q5 and Allroad. We decided on the Allroad. Told him we would get back to him in a couple of days. Again, no pressure or gimmicks. No "what can I do to get you a car today" nonsense. Bottom line, I negotiated with Barry and his manager Jason on a price for the car and trade in via e-mail. It was smooth and to the point and we all agreed on the terms. When I came back in for the paperwork, Jason introduced himself and thanked us for our business and offered his assistance on anything. Met with Sophion for the financials and it was a done deal. It was easy and hassle free. Barry was very accommodating and professional and would recommend him when looking at an Audi. Good experience all around.

Smooth, easy buying process

Just bought an Audi A4 from Audi of Warwick / Inskip Audi and I am very pleased with the experience and the car. Chris Jones did an excellent job of showing me the cars I was interested in and getting me through the buying process. He was very friendly and had a "no pressure" sales approach. I definitely recommend going to Audi Warwick and speaking with Chris if you are in the market for a new or pre-owned Audi.

Top Shelf

Revisited dealership and bought a car from Barry Bryant- One of the most knowledgeable,honest,professional GENTLEMAN I have ever had the pleasure of working with at an Audi dealership. He was a pleasure dealing with-and as we all know its the people that make the dealership. Inskip Audi remains at the top of my list because of people like Barry.

Bought in spite of the customer service

The dealership itself is perfectly nice, orderly, and clean. The atmosphere once you enter, however, was not overly friendly. The salespeople were perfectly helpful if you confronted them directly, and the buying process itself was smooth and well organized, but nobody went out of their way to help me. I bought my car from them because they happened to have the car I wanted, not because the salespeople helped me find what I was looking for.

Easy to deal with, knowledgeable, customer friendl

I looked for a long time for an Audi TT is good shape. This dealer had one, made it easy to purchase, was respectful of my time and willing to expedite things to mattch my schedule.

Employees make the difference! Like so many of the...

Employees make the difference! Like so many of the reviewers have stated, Inskip had a less than reputable reputation. Obviously, they have the product but the sales practice was evidently lacking. In my opinion, all that has changed having just purchased an Audi A7. My salesman, Jonathan Trant, should be an example for others to follow. Jonathan was very informative but never pushy. Not once did I feel he was anything but informative. The delivery went smoothly and a follow-up call was made. If you're shopping Audi give Jonathan a call, you won't regret it.

Was helpful

Even though I didn't complete my purchase at this dealership, the saleman was very helpful.

High Marks all around

Inskip Audi is a pleaseure to do business with. From sales to service I find their staff knowledgeable, professional, courteous, and helpfull. I could have my S4 serviced locally, however, I find the trip to Inskip well worth my time and effort.

Barry Bryant: Let me start by saying that Barry Bryant is...

Barry Bryant: Let me start by saying that Barry Bryant is the epitome of what a great car salesman should be. The man should be held up as an example for ALL car salespeople. He was a class act professional and dealing with him was an absolute pleasure. I received red carpet treatment by him and would definitely do business again in the future with him at ANY dealership. 5 out of 5 stars!! Joan Moniz: professional and a pleasure to deal with. Knows her stuff. 5 out of 5 stars! "Santa Claus" (Finance Guy) as he introduced himself to me (really???) was another story. The sad part here is I cannot recall his real name as it took me being 6 months away from this transaction before I felt I could write a "fair" review on it. This guy was a condescening, unprofessional peice of work and I cannot believe that Inskip would employ such a waste of space. I actually walked out in the middle of our interaction with the intent of never returning to Inskip again. If not for the fact that they had the only vehicle I wanted within 500 miles AND because Barry, the salesman was the best of the best.. I went back and purchased the car. This of course after making arrangements to never have to deal with "Santa Claus" again. Whaat a peice of work this guy was!! 0 out of 5 stars!! In the end the joke was on me. After holding fast on the trade in value of my vehicle .. I received in the mail 4 weeks later.. a letter from Inskip offering me twice what they gave me on trade in. Really???? Overall rating came out to be a 3.. when I take Barry and Joanne who each rated 5 and the finance dude who was a ZERO.. it brings me to middle ground overall rating the experience as a whole as a 3.

WoW If I read all the reviews it sounds to me that the...

WoW If I read all the reviews it sounds to me that the Inskip Audi or Penske Automall sales reps write their own reviews which wouldn't surprise me at all as the people there are arrogant. Sorry I didn't have a very good experience. I am an Inskip customer for the last 8 years and was in the market for a Audi Q5 knowing that that car was the hot item. Inskip didn't have a lot of Q5's on the lot. My wife and I stepped into the Audi dealership and from the moment opening the door until closing we felt we bothered Dave S. the sales rep. Even though nobody was in the dealership (customers). Dave was arrogant and we got the feeling he didn't want to sell us a car. I gave Dave S. the exact specs for the Q5 I wanted he looked the Inventory in New England and couldn't find one. So I asked him if he could order surprise surprise he says he couldn't. After asking Dave repeadetly he let me wife sit in one of the Q5's .... Great.... (never offered a test drive) He asked me what I wanted to pay for the car so I gave him my number (big mistake) he came back with his number and we were US $ 1'000 off. Now the amazing statment from Dave S was...with the Q5's I really don't have to negotiate a price WoW again... Inskip/Penske Automall PLEASE send your sales reps to training it is worthwile the investment. For me NO MORE INSKIP.... I have choices as well.

Professional operation

We've never experienced an easier time selecting, evaluating and purchasing a used car. The staff is courteous, prompt, professional, and, most of all, friendly. We appreciated our positive interaction with Inskip Audi's fine sales staff.

My overall experience with Audi Warwick and Rodney...

My overall experience with Audi Warwick and Rodney Girouard was exceptional. Rodney was extremely helpful and was able to answer all my questions and support all of my requests. The service has been fantastic. At no time did I feel pressured. They made a great deal with me and were willing to negotiate.The Manager Raphael and the Finance Manager Sibohan were also excellent.

Growing-up in Rhode Island, Inskip or now its the Penske...

Growing-up in Rhode Island, Inskip or now its the Penske Automall - has always had an unfavorable reputation. Known forarrogant sales staff; unsatisfactory and expensive service center; and far-from-honest business practices, I was very reluctant pulling into the parking lot. However, I was looking for a certified Audi in Rhode Island and there aren't any other dealerships that have them. I was pleasantly surprised with my initial interaction with Rodney Girouard, a sales person at Audi Warwick who happened to be working that day out on the lot. Although it took me a couple of months to finally make my move and to trade-in my car that I loved for a newer Audi A3, I found Rodney's approach with me and sales style a pleasant one. Rodney was patient and kept me briefed on the inventory coming in and out of their lot. I believe, I received a fair deal for my old car and new car. It seemed as though Rodney went to bat for me for not only the price but for a couple issues with the car which needed to addressed by the service department before we "closed the deal". I would highly recommend for anyone looking to buy an Audi in the Rhode Island to seek-out Rodney Girouard.

It was great doing business with Audi Warwick,they made...

It was great doing business with Audi Warwick,they made buying a car enjoyable. Rodney Girouard was friendly and knowledgable. He went above and beyond to insure my full understanding of the new Q5. I would recommend this dealship to anyone in the market for a new car.

Tom is a very knowledgeable and patient person. He made...

Tom is a very knowledgeable and patient person. He made my first transition into a foreign car extremely pleasurable. As he explained all the intricacies, I thought I would forget. However, as I drive my vehicle, I find that all the information is easily applied,Also, Ralph, Jason, and Erin, made the whole experience pleasant.

We had a very good experience due to Rodney's...

We had a very good experience due to Rodney's knowledgable and professional approach as we discussed various models and years of vehicles for purchase. Erin was wonderfully organized and made the financing process easy for us. We will recommend your dealership to all our friends and colleagues! We will definitely buy another car at your dealership. I expect Rodney and Erin to continue to be successful at your company.

Tom was fantastic to deal with; locating a car with...

Tom was fantastic to deal with; locating a car with exactly the content I wanted (even though it was 200 miles away), the pricing was fair, and he took the time to guide me through the sales and entire delivery process!

David was extremely knowledgeable of the Audi product...

David was extremely knowledgeable of the Audi product line and was able to ask me the right questions in order for me to find the car that best suited me. His goal was to make me as happy as possible in my hunt to find a new car. I was fortunate enough to purchase a 2012 Audi S4 and couldn't be happier. There is no question that David's knowledge, experience, and impeccable customer service led me to making a great decision. I would and will recommend him.

Tom Vincent was very helpful in facilitating the sale of...

Tom Vincent was very helpful in facilitating the sale of a 2009 certified pre owned Audi A3. Tom made sure the car was to our liking and coordinated an out of state sale.

Rodney told me is is new to the business. I hope he gives...

Rodney told me is is new to the business. I hope he gives lessons to "experienced" sales people. He was attentive, helpful, and not pushy. He was a pleasure to deal with and I will in the future. The finance department was just as nice and helpful. A great experience for something most of us don't like doing. Thanks again!!

This was an internet purchase and Greg made it easy. I...

This was an internet purchase and Greg made it easy. I contacted him by email, we corresponded a bit that way and then I called him when he had what I wanted. Negotiation was easy and they met my need to wait a bit for the vehicle to be shipped. Even though we never met personally, Greg did a great job working the transaction, which had some unique features.

After avoiding "Inskip" for many years,I...

After avoiding "Inskip" for many years,I recently purchased a new audi Q5 from Greg Schilling, and could not have been more pleased. Greg was immediately responsive to my e-mail and answered my plethora of questions. I expressed to him the exact vehicle I desired and without any attempts to change my mind, in a matter of hours he found the vehicle. The price was fair and the vehicle was just what I wanted. Throughout the entire process Greg was friendly,attentive,and by no means placed any pressure on me. Greg is definitely not your "old school" car salesman - and what a delightful change! Many individuals, especially women dread the process of purchasing a new vehicle. I can say with absolute certainty that if you go to this dealership and ask for Greg Schilling your experience will be pleasant.Susan W.

Simple: after visiting and/or speaking with four other...

Simple: after visiting and/or speaking with four other dealers; Audi Warwick had the car I wanted, gave me a price that was less expensive than the others for the same equipt vehcile. Greg Schilling was very responsive, even on his day off, Ralph the sales manager came out to speak with me and thank me for the business. Erin Barber handled my financing and aftermarket work efficiently, pleasantly and professionally.I recommend the people and the dealership.

Just purchased a new Audi from Inskip. I send the same...

Just purchased a new Audi from Inskip. I send the same specs for the car I wanted by email to 5 Audi dealers. I did not look forward to the process of going through five different prices and make them apples for apples to see which offer was best. And guess what? Inskip's Greg Schilling promptly and professionally provided a price for the car that was, without haggling, much better than any of the others. And the others included one dealership that I spent many hours visiting and negotiating with. Not only that, but Inskip's general policies on picking up the car for service, loaner cars, etc. made a joke out of all the others also. So, my car buying life got much, much better when I brought Greg Schilling and Inskip into it.So, I ordered the exact car I wanted. They told me it would take about 3 months to get an ordered car, that was OK with me, and I got the car in nearly exactly 3 months. But here is the rest of the story. A couple of weeks after I signed the contract (which by the way obligated me to nothing if I did not like my ordered car when it arrived!), I decided to add another option. The retail price on this option was $1,100. I was thankful enough to Greg and Inskip for promptly changing the build of the car that I did not ask for what they would charge me. I was not paying retail for the car or any of the options in the original order. So only when I paid for the car did I learn what they were going to charge me. I am 57 years old, and have dealt with car dealers many a time. So as nice as Greg and Inskip had been, I fully expected the pay the full $1,100 for the added option. Well, it did not work out that way. WITHOUT ME EVEN HAVING TO SAY A WORD, GREG AND INSKIP APPLIED THE SAME PERCENTAGE DISCOUNT TO THIS $1,100 AS THEY HAD TO THE OPTIONS IN THE ORIGINAL ORDER. WAS THIS DISCOUNT HUGE - NO. BUT WHEN THE LAST TIME A CAR DEALER YOU WORKED WITH DID THE RIGHT THING WITHOUT EVEN BEING ASKED?So, in my educated opinion having shopped more than two months before deciding to do business with Inskip, if you want an Audi in New England, start your shopping at Inskip. Chances are it will also end there.

I had a valuable test drive which demonstrated the ride,...

I had a valuable test drive which demonstrated the ride, handeling and features of the A6. Each time i visited the dealership with an appointment the appointment was kept, information was available my time and interest was respected. Dave, Erin and Ralph where able to get support from Audi for a loyalty bonus which made this purchase a very satisfactory experience.

Recently, due to family considerations, my wife and I...

Recently, due to family considerations, my wife and I made a decision to trade out of our current BMW sedan and into a new SUV. We did a lot of research and narrowed down a "short list" of vehicles we were interested in to the Audi Q5, BMW X3, and Mercedes ML 350. The first vehicle we chose to look at was the Audi Q5. Inskip Audi is where we encountered one of the most customer oriented, honest, knowledgeable, and genuinely nice sales people we have ever met...David Sorafine.We explained our situation and requirements to David. We also explained that we had just begun the search, and that this was the first place, and the Q5, was the first vehicle that we were looking at. David listened...understood our needs, and expertly explained all of the virtues of the Q5...and with absolutely no hard sell tactics or pressue. He displayed a sincere understanding of our number one requirement...ensuring that we had all of the information we needed to make the best decision on the "right" vehicle for us. He also explained in great detail why he felt the Q5 was that vehicle. I explained to him that, while we thought the Q5 might indeed be the vehicle for us, we also wanted to look at the BMW X3 and Mercedes Benz ML 350 before making any decision, and since both of the other vehicles were also located at the Inskip complex would he have some time that afternoon to show them to us?David said no problem...he completely understood our decision to look at the other vehicles before making a final selection. However, David explained he could not show us the other vehicles we wanted to see (even thought they were all at the Inskip complex!!!) but that he would be happy to walk us over to both of the other dealerships and introduce us to one of the other sales associates there. He assured us it was no problem, and that all of the other Inskip staff members were very nice and knowledable and would ensure all of our questions about the other vehicles were answered (again he was correct, we received excellent service at the other dealers). Bottom line...David made us feel very at ease during what can be a very stressful process, and with what could have been a very awkward situation. We did indeed end up purchasing another vehicle that determined more closely met our needs from a different Inskip dealer. And yes, David was correct, we did indeed receive great service from all of the Inskip staff we encountered, regardless of the dealer. Even though I didn't have to, I personally called David the next day to let him know of our final decision. Again, the consumate professional, he thanked me for the call, congratulated us on the purchase, and said he was happy my wife and I found the "right" vehicle for us. He also went on to say if he could help us with anything, in anyway in the future, not to hesitate to call on him. What a class act. David is a credit, not just to the Audi dealership, but to the entire Inskip organization. David took what could have been an awkward situation and turned it into a positive. I intend to write another rating regarding the superb experience I had with my sales associate, Frank Giorgio, at the Inskip Mercedes dealship. He too deserves accolades for going out of his way to make sure we had all of the information we needed to make an informed decision, and on working tirelessly to put together a deal that worked for us.

To whom it may concern: Last week I purchased a CPO...

To whom it may concern:Last week I purchased a CPO 2009 Audi A4 from Audi of Warwick. This is my second Audi and having moved six times in the past five years I have visited many Audi dealerships for either sales or service; none of them have been as enjoyable as working with the people at Audi of Warwick. Barry (Audi Brand Specialist) was attentive, understanding of my requirements & needs, and most importantly was a pleasure to do business with. Both Barry & Erin Barber (Finance) were completely accomodating of my busy travel schedule, handling all of the paperwork needed for the sale over the phone and through email, leaving only the final signatures to be completed upon my taking delivery of the vehicle. I sincerely appreciate the treatment I received and look forward to seeing Barry for next Audi purchase.

We had a great experience at Inskip Audi. After visiting...

We had a great experience at Inskip Audi. After visiting the New England Auto Show in Providence a few weeks ago, we became interested in a new Q5. My wife, myself and a close friend wandered in off the street on Valentine's day, my wife's birthday. Both David and Erin were great to work with. I liked the fact that David left it up to us do decide if he came with us on the test drive. We said yes, and I'm glad he did. David did a great job of pleasantly explaining the Q5's complex technical features without overwhelming us. He also showed us some of the vehicle's performance features that we would not have noticed on our own. David did a great job of picking up on the fact that it was my wife's birthday, and everyone did a great job of preparing the truck so that we could pick it up the same day. I think he even stayed a little late on valentine's day to help us pick up the vehicle that evening. David helped my wife get the Bluetooth set up and working with her phone. That was a nice touch. Erin did a wonderful job of handling all the behind the scened paperwork, and making the whole process efficient and enjoyable. We never felt like we were sitting around waiting for too long.We felt like we got a great price on a great vehicle, and had a wonderful experience doing it. Thanks, Mike Callahan

Mickey was extremely knowledgable about the options I...

Mickey was extremely knowledgable about the options I wanted and needed in the purchase of my 2011 Q5. He made the exprience of purchasing a new car easy. Having purchased the car in Rhode island and living in MA it was a pleasure to have hime come to me to expidite the signing of paper work and saving me the time off from work.

Mr.Demos did a great job. He was very courteous, patient,...

Mr.Demos did a great job. He was very courteous, patient, and willing to answer all of my questions. He went the "extra mile" when it came to selling me the Audi of my choice. I would definitely recommend him to others who may be in the market for an Audi.

I met with Barry regarding the purchase of a new S4. The...

I met with Barry regarding the purchase of a new S4. The car was a special order 2011. The option list, option packages and pricing had not been set in stone yet. He was very patient as I flip flopped on color, was indecisive between an S4 or S5, and did his best to be sure that my car came in with the proper options. Barry is an Audi enthusiast and it shows in how he approaches his customers. The sales experience was relaxed, but thorough. In addition, the treatment I received after the sale by the service department has only reinforced my opinion that Inskip cares about customer service and will go the extra mile to insure a premium service experience.

I met Tom Vincent at the Providence Auto Show on Thursday...

I met Tom Vincent at the Providence Auto Show on Thursday and purchased a new Audi A5 Cabriolet at the Inskip dealership on Saturday. Tom was fully knowledgeable about the A5, understood what I wanted in a new car, and also knew that I had fully shopped for pricing before I visited Inskip. He took me and my wife on an excellent test drive that really allowed me to test the car in the kind of driving environment that I will routinely drive it in. The car had lots of pep, drove beautifully, and more than met my expectations. I told Tom what I could purchase the car for elsewhere and Inskip was able to match that price with in a couple of hundred dollars...which was better than driving 150 miles to a dealer to get the lowest possible price. The car will be delivered in April. based on my purchase experience, I can fully recommend both Tom Vincent and Inskip.

This was my first experience with a big dealer, and I...

This was my first experience with a big dealer, and I couldn't have been more pleased. I came in and dealt with Barry. I told him what I wanted and what my budget was and he found the car for me. I wasn't pushed or bullied into something more. Once I had settled on my vehicle, their financing department got me a great rate on the loan as well.

Greg was an absolute pleasure to work with. He was very...

Greg was an absolute pleasure to work with. He was very patient, easy going and worked around my schedule. He was thorough and honest throughout the whole process and I would definitely recommend him to anyone in the market for an Audi in the RI area.

I bought an S4 Avant, which are very hard to obtain, and...

I bought an S4 Avant, which are very hard to obtain, and have been extremely happy with it. I found the car on line and worked with Greg over the phone to make the sale, the car was exactly as he had represented it, factory certified perfect condition, and it has been a great car for the 1000 mile drive to bring it home and another trip to Florida at Christmas. So mechanically and ascetically a great car and buying experience.

I identified (on the web) a low mile 08 A4. I called...

I identified (on the web) a low mile 08 A4. I called Inskip and spoke with Greg. We worked out a reasonable price and traded in my 06 A4 for an 08 A4. My got financing on the last day of Audi event and worked with Erin in finance and even after a really long tough day she was very customer oriented.Everybody at the dealership really knows there stuff and it was obvious to me they are passionate about the Audi brand. The sales manager took the time to answer a few questions for me. Overall this was a great experience !

I have known Ralph for years. He has always shot me...

I have known Ralph for years. He has always shot me straight & listened to what I am looking for, never trying to "sell" me anything. Having been in the business for many years he has a broad knowledge of the car industry & is my go-to-guy any time I am in the market for a new vehicle. If anyone I know is looking for a car, I tell them to speak to Ralph before doing anything. If he can't help you or thinks there is a better deal somewhere else, he will tell you. Being in sales myself I know that in order to be successful in business you have to take care of your customers & always do the right thing. I know Ralph is going to do the right thing by me & trust him implicitly. He is a true professional & with the inventory he has to work with at Inskip, it is unlikely he will not be able to put you in a quality vehicle at a great price!

Mark Walker has been my salesman for a few years now and...

Mark Walker has been my salesman for a few years now and I've known Ralph Iacovone for at 10 years having purchased many new vehicles from him at a previous dealership. Both men are exceptional, professional and a pleasure to do business with.Alisa Moretti

I emailed Inskip Monday afternoon. Greg got back to me...

I emailed Inskip Monday afternoon. Greg got back to me within an hour and we set up an appointment for yesterday. He was so friendly and HONEST (which has always been my problem with previous dealers) that I drove home my new A4 today and couldn't be happier. I have already recommended him to my friends. It was quick, fair, and painless. Erin in finance was also great to deal with. They gave me a very fair trade in price which I wasn't expecting. I have had other dealerships play a lot of games with the trade in price and that effecting the price of the new car. I do think I could've paid less if I had tried harder.

We received excellent service at Inskip Audi...

We received excellent service at Inskip Audi (specifically from Tom Vincent) when we were in the market for an Audi Q5. I called Tom on a Thursday and by Saturday afternoon, we were driving our new car! We shopped around and found Tom to be extremely professional, knowledgeable and not at all pushy. I would definitely buy another car from Inskip Audi and would love to work with Tom Vincent again. The finance person at Inksip Audi was also excellent (her name escapes me). What can sometimes take hours to sign all paperwork, etc., was done efficiently and she was friendly, kind and also very professional.

I bought my third vehicle (all new) from Inskip at the...

I bought my third vehicle (all new) from Inskip at the end of November. Previously I had bought an Audi A4 (1996), then an Infiniti G35X (2004) and this time an Audi A6. This time was certainly the simplest of the three. I had previously driven a car both there and at another dealer, and was familiar with the price (list and invoice) of the model, although not the exact spec of the car I ended up buying. There was no back and forth with the sales manager. My salesperson, David Sorafine, presented my price, which was accepted and that was that. David influenced the price I would offer a little, but I was happy with the deal. No hard pressure tactics and the most pleasant experience I have had buying a car anywhere, including other cars for my wife at other dealerships. Thank you David.

I like shopping for a new car as much as I like going to...

I like shopping for a new car as much as I like going to the dentist, so when I entered the showroom at Inskip Audi, I was a bit apprehensive. Along comes this gentle giant David Sorafine (stands 6'8 or so) who quickly alleviated me of my anxiety. I explained to Dave that I was looking to trade out of my A8L into an S5. Dave went over the pros and cons of downsizing, and suggested that we take the S5 for a test drive. Dave made sure we tested the car on a number of road conditions, especially rough roads, so I could experience the difference from my A8. I quickly decided that I had to have the S5, and Dave worked with me to build the one with my specifications. Dave is an extremely nice, no pressure sales representative. His easy going and professional nature made him a pleasure to work with. Dave gets it. He understands that happy clients beget more happy clients, and that service is a differentiator.Dave ordered my car, kept me informed of its delivery status and even personally picked it up at the port! I can't describe how happy I was with car and the Inskip experience. Dave sets the bar for those in his field. If only he sold Lexus (my wifes car of choice).

Purchasing my new A5 Cabroliet was one of the most...

Purchasing my new A5 Cabroliet was one of the most pleasant car buying experiences to date. The sales representative, David Sorofine, was proactive and very responsive to my requests and he did so in the utmost professional manner. He listened first and it was clear from our first conversation that his focus was on me the customer and my wants and needs. Unlike others, he wasn't about selling me a car on the spot the first moment we discussed such; rather he helped me through the process offering suggestions and considerations that made the procoess so comfortable. David's physical stature can be intimidating upon first meeting him but only because he stands about 6'9" but don't let that fool you --- he has a heart of gold. He has since followed up with me to ensure that my driving experience thus far has exceeded my high expectations ..which indeed it has. I would not hesitate to recommend the Inskip dealership and especially david Sorofine.Cos Mallozzi

I was in the market for a new vehicle and I wanted to...

I was in the market for a new vehicle and I wanted to check out the trade in value of my then VW. I went to the Inskip Audi website and went through their Vehicle Appraisal form. Once I completed it, I immediately received a call from Greg. He hooked up everything!After testing driving and going over numbers I decided to pull the trigger. Greg made everything very seamless and easy, as I have a very busy schedule. The service that was provided, from web to the dealership in this day in age just make sense and Greg's role really helped. He took the hassle out of wasting time.I feel great about my decision, and would recommend a friend/family member.Thanks Greg, and thank you Inskip Audi for a seamless experience.

Barry worked with me in a respectful, efficient manner! ...

Barry worked with me in a respectful, efficient manner! Made the purchase a pleasant experience, and I am "counting the days" when I can return to Barry to make my next Audi purchase! The car has been a fantastic addition to our family, and my wife is not considering trading her Toyota in for an Audi as well!

I had purchased many cars from Inskip over the years and...

I had purchased many cars from Inskip over the years and had found that lately the over all sales experience had been very poor at Mercedes, BMW and Porsche. The sales associates were cold, and only focused on the quick sale and not educating the consumer and working to get the best deal and financing. I had never owned an Audi until this past weekend when I purchased a Q7 from Tom Vincent. My experience with Tom was not what I expected from from Inskip. From the very moment I walked in I expect the same old arrogant BS that I had experienced lately with the other Inskip dealers. Tom immediately put both my wife and I at ease, we were there to see a left over 2010 they had on the lot but it was not the right color and did not have all the options we were looking for. Tom when out of his way to locate a vehicle that had not even arrived in the port, secured the vehicle and delivered to my wife and I within a week. We were VERY happy an dI was most surprised that Tom never changed his willingness to work with us once he found out that we want a vehicle he did not have sitting right on the lot. I would purchase another Audi from Tom and Inskip Audi and my wife is an Audi driver for life now.Thank you Tom and the Inskip Audi team.David PaoloPresident / CEOGoGo Cast, Inc.www.gogocast.com

This is the second Audi I have purchased from Inskip and...

This is the second Audi I have purchased from Inskip and they have far exceeded all my expectations. From purchase to service they have made everything easy. Barry was understanding, helpful, and so easy to work with. I think he knew before I did exactlywhat car I had in my mind and then he did everything possible to deliver it. He worked with my husband to establish a fair price, and then made it his business to spend time with my 94 year old dad when I returned to pick up my car. My hard to please dad was very impressed!!! The service has been woderful as well. My appointments have been easy to schedule and I am always called about price before any work has begun, so I always know the bottom line. They even had a driver deliver my car after service appointment as I was taking care of my dad and 6 year old nephew, while my brother was undergoing chemo. That truly is going above and beyond!! When people ask me where I purchased my Audi I say "Inskip", and then proceed tell them why. It's a great dealership!!

This is my third lease with Inskip Audi, my wife and I...

This is my third lease with Inskip Audi, my wife and I have always found the dealership to be quick and painless when it comes to purchasing or leasing a vehicle. However, on this occasion we met David Sorafine. He was an absolute pleasure to work with. It is so rare these days to meet such an easy going, helpful and mild mannered sales representative.David spent the first ten minutes or so actually listening and then he mapped out our choices and options. His approach perfect, he was knowledgable, charming and most of all he made us feel at ease. There was no 'hard sell' or 'up sell' involved - he was cool, calm and collected.He showed us a couple of great cars (the ones we had actually asked about!) and then got us an excellent deal on a 2011 Audi A3 TDi. We could not be happier, David at Inskip exceeded our expectations and before we knew we were driving off in a brand new car.My wife and I were so impressed that we are returning next week to trade in our other car and purchase another Audi.Thank you David!

We have been through the Inskip Audi experience twice now...

We have been through the Inskip Audi experience twice now with our sales rep Barry Bryant. Each time we have been treated extremely well. Barry was very thorough on the explanation of features of each of our new cars. Everything was made easy throughout our purchase and we will gladly buy a car from Barry again.

Tom was a personable and well-informed salesman who was...

Tom was a personable and well-informed salesman who was fun to work with and ultimately make my CPO purchase. Erin worked out the numbers and paperwork and went the extra mile to get it all right, she was great. I have purchased other cars at Inskip and would not hesitate to continue working with them. They get excellent deal flow, have great selections, and do all it takes to make your purchase as effortless as possible - in some ways, that is a dangerous thing, especially for someone who loves cars!

I have been involved in sales and marketing most of my...

I have been involved in sales and marketing most of my life and when I walked into the Inskip Audi I was skeptical to say the least. I had previoulsy visited the dealership in 2007 and was singularly underwhelmed, but shortly after I was handed to David Sorafine I knew that we would do business together and enjoy it to boot.David proved to be a no nonsense sales person who knew both his product and his customer--we are all different you know. David first determined what I wanted in a 2011 A4 and then demonstrated an additional feature that he knew, by that time, that I would like. We drove cars with and without the package, I made up my mind and we did the deal in fifteen minutes at a very fair price without wrangling, posturing, or visits to "get my managers approval." OK, one of the latter. We were done and I felt that I had someone I could trust at the dealership and that I would certainly recommend to friends and relations in the market for a swell car.What little exchange that I had with Erin was pleasant and helpful, especiually as I was attempting to unravel the extended warranty option puzzle--I drive my cars long and far.Every tranaction that I had with Erin and David was crisp and efficient. I like that.

My wife and I had been looking for the perfect car for...

My wife and I had been looking for the perfect car for several weeks. The experience at INSKIP was fantastic. The new AUDI is amazing! David Sorefine is the perfect salesmen, no pressure, loves his product, and enjoyable to work with. We will be return customers.

I have purchased a number of cars from Inskip - Volvo...

I have purchased a number of cars from Inskip - Volvo S80, Volvo C70, Infinity G35, and I had my Nissan Murano serviced at Inskip. The purchase of my 2011 Audi Q5 was without a doubt my best experience I have had at any dealership! David met me in the lot a few weeks ago when I was kicking tires and had not yet made a decision about a vehicle. He was friendly, knowledgeable, and I never felt like I was being pressured. He gave me a brochure and his card and asked me to call him if I had any questions. I called him back a few days later and asked if my wife an I could test drive the Q5. He took us out for a test drive and basically let the car sell itself. He pointed out all of the high tech features that the car offers and again we never felt we were being pressured. When we deceided to purchase the car David was a big help with our trade-in and made the process easy. He also got us aquote for a number of options that we were considering (ski rack, bike rack).Our experience with Erin was similar. She was very helpful fine tuning our financing package. She made a number of excellent suggestions that helped us streamline the financing maze. She was very friendly, and made this usually stressfull part of the new car purchase easy and enjoyable.

I had a great experiance with Inskip. They were great...

I had a great experiance with Inskip. They were great from the first Phone call I made after hours. Marc picked up and we got the ball rolling.He gave me the info. I needed. The next morning we settled the deal in about 15 minutes. He was nice, informetive, honest, and gave me the price not only for my car to tread in, but for my new one I purchased, that couldn't be beat! The following morning I was up in Road Island fom Connecticut to pick up my new car.I can honestly say, this was the easiest, most pleasant car purchase I ever experienced! This was about three weeks ago now,I am very happy with my new Cadillac CTS.!!! Thanks, MARC, BRANT, and ERIN Sincerely, Sarah From CT

Having owned a 2004 A4 that was regularly serviced at...

Having owned a 2004 A4 that was regularly serviced at Inskip Audi, I was already familiar with their high level of professionalism and personal service. When the time came for me to upgrade to a new model, I had a pretty good idea of what I was looking for based upon an Internet search prior to visiting the dealership. The Internet rep helped me to schedule a meeting with sales rep Mark Walker at my convenience.Ironically, when I arrived the car I had viewed online was no longer available. However, Mark had a 2011 A4, same color, at the "Prestige" level with everything I wanted plus more options that were nice but not on my "must have" list. He worked it out so that I was able to purchase the car for less than the price of the initial car, with all of the bells and whistles attached.The process was smooth, seamless, and efficient. One thing I do not enjoy is spending hours haggling over price or filling out lots of paperwork. The introduction to the finance rep (Erin) was painless, and when I came back to pick up the car, everything was ready and waiting, no surprises! Great teamwork all around.

I have purchased 6 new cars in my life from various...

I have purchased 6 new cars in my life from various dealerships. EVERY experience was a grueling, stressful experience that always left me feeling cheated and awful afterwards UNTIL my last experience buying a Mitsubishi Outlander from Inskip Audi. David Sorafine did everything a car salesman should be doing to not only get a sale but create a lasting impression that makes the customer want to return. He:1)Used ZERO high pressure sales tactics. He had a very relaxed and warm attitude throughout the sale.2)Respected me and my wifes intelligence and knowledge about the sale3)Offered close to the value of Kelley Blue Book for our trades4)Went above and beyond in offering his services to make sure we were comfortable with our purchase. Never before has a car buying experience been this easy, enjoyable and memorable as it was from David Sorafine at Inskip Audi. I plan on returning to Inskip Audi in the future to, hopefully if he is there, work with David again on another car buying experience. I have already posted statuses on Facebook recommending him personally for his excellent service.I also want to note that Erin Barber of the Finance office at Inskip Audi was a pleasure to work with as well. She was warm, funny, easy going and didn't have any surprises for us when she worked out the final numbers. She also did her best and provided us a very reasonable interest rate on our loan. The Inskip dealership itself deserves high praise for being very clean, "high tech" and high-end looking. We will definitely be recommending Inskip Audi and especially David Sorafine to everyone we know.

In January I decided to trade in my Lexus 350 and buy a...

In January I decided to trade in my Lexus 350 and buy a smaller SUV. After doing some research on the internet it seemed to me that either a BMW X3 or Audi Q5 was what I was looking for. Having previously had a good experience with Inskip, my husband and I headed down intending to do nothing but look at both cars. Went to Inskip BMW first and met a very nice salesman who showed us an X3 and offered a test drive which we declined. We then went next door to Inskip Audi and were greeted by David Sorafine. David showed us a Q8 and convinced me that I really should drive it. I loved the car and when we got back to the dealership David convinced me to sit down and talk some numbers. He was actually fun to negotiate with and I think the deal he offered us was fair, but since I had not yet done any research on what would be a good price for either the Q5 or my Lexus, I told David I wasnt ready to buy yet. He graciously thanked us for coming in and said he hoped that when I was ready to buy I would give him a chance to make a sale. Assuring him that I would, we went home and didnt return for a couple of months. When I called David to make an appointment he told me the car I had looked at in January was sold, but asked exactly what I was looking for so he could try to have it on the lot. When my husband and I arrived back at Inskip David had a car which was almost identical to the one I drove (including the color) and when he gave me a price which was within the range I had decided I would pay, we quickly made a deal. I then talked with Erin Barber who took me efficiently through the registration and financing process and assured me the car would be ready for pick up in two days. When I went to get the car, David spent an hour going over the bells and whistles with me and before I left gave me his cell phone number and told me to call if I had a question or problem. With a smooth ride and plenty of pep, the Q5 is FUN to drive. I would recommend the Q5, David and Inskip to anyone.

This dealership is excellent in every way. Steve Gilman...

This dealership is excellent in every way. Steve Gilman was the first I spoke with and I haved dealt with him many times. He is very personable, helpful and attends to the details and it is a smooth process from beginning to end. Mike Johnston is the service manager and really cares that everything is done correctly at the price they give you and there are no surprises. There is a nice place to wait and look at all the new Audis. My car was bought to me washed and looking great, everything detailed on what they did and it drove beautifully on the way home. TRUST is everything and I trust that they will try to do their best, be honest and fair and it is an absolute pleasure working with Steve and Mike. I will continue to bring my car to this dealership.

After having visited quite a few dealerships, I finally...

After having visited quite a few dealerships, I finally arrived at this dealership as a referral from a customer of my husband's business. It was such a relief to speak with Ron as he listened and understood exactly what I was looking for. All questions that I had were answered quickly and explained thoroughly. He took the necessary time to address any concerns that I had in an efficient and knowledgable manner. I purchased a Jeep Wrangler that very afternoon and with the help and expertice of Ron, I quickly learned how to remove the top,ect. with relative ease and capability,which I had previously questioned my ability to do so. He was determined to allow me to feel comfortable with the vehicle of my choice and exibited extradinary patience and professionalism. He contiually showed a sense of interest in what I was looking for, yet maintained a friendly disposition which insured a relaxed atmosphere that I absolutely appreciated. It's no wonder that he is the General Manager as he is a dedicated and professional individual. I will definately refer those in my circle to visit this dealership FIRST. Wish I had received the referral sooner. If possible, please relay my appreciation to Ron. He now has a life-long customer. Marie Palumbo

The dealership and Customer Service are great. Bill is...

The dealership and Customer Service are great. Bill is always the one taking care of me, and he's always been very arranging: - He'd update me on the work done by email as requested - He's understanding my questions and concerns - His answers are clear, and if not, he's always willing to explain further.Unfortunately, the prices are really high, and even if the service is always great, sometimes it doesn't justify the rates applied.

Love my new Audi A4 and was pleasantly surprised how...

Love my new Audi A4 and was pleasantly surprised how positive the sale experience was compared to my low expectations based on past experiences at other dealers. Shawn Harrison took time to explain the features and assisted as I compared with other makes / models over a few week timeframe. I was treated professionally and respectfully. At no time was I asked if my husband needed to help me make the decision or approve the purchase, and I think I got a fair price, and a fair trade-in allowance. Inskip has always had a good reputation, and in conjunction with my past experience with their Nissan dealership, I can honestly say they met and exceeded that reputation with this purchase.

After working with my local dealer to find just the right...

After working with my local dealer to find just the right car and not getting far, I started reaching out to dealers out of my local area with mixed reviews. When I was reached Mark Walker at Inskip Audi in RI, I was immediately comfortable with his understanding of my situation and his willingness to help. Mark conducted an exhaustive search and gave me the exact spec of every car that was close to my request within a large search area. He found a car I never would have come across and got final numbers to me within hours. I confirmed some lease specifics with his finance specialist, Erin, and we were all on the same page. We finalized everything in 1 day. Mark got the car to his dealership within two business days, prepped it, 3M clear bra and full detail. I showed up that night to take delivery (and I was almost an hour early). Mark was ready to deliver the car, manual, keys, etc sitting on his desk, he had worked everything out with my insurance company for the plate transfer. While we went over how the keys worked, etc the (I assume) sales manager and two salesmen were on their knees transferring the plates my trade and Erin from finance had me sign the usual 20 pages of required documents and I was driving away within 40 minutes of arriving at the dealership. Why did I pick Mark Walker & Inskip Audi? Because they took care of me better than any other dealership in the northeast from the minute they picked up the phone the first time. Would I recommend them again? Absolutely. This is my 7th new Audi in a row. I have never had such a smooth, stress free, well orchestrated experience. At most dealerships the mentality is each salesperson for themselves. Although they were not particularly busy, you could tell Inskip Audi has a team of high quality professionals that work well together. It really was a great experience and I would highly recommend the whole Inskip Audi team.The deal? No other Audi dealer gave me a deal that was even close. No hassle, no games. Just a really good deal.

I was in the market for an Audi S4 - tough car to come...

I was in the market for an Audi S4 - tough car to come by. Inskip didn't have what I wanted in stock (nor did any other dealer). Inskip did, however, go out of their way to alter an already placed dealer order, to get me exactly what I wanted. In doing so, they honored a generous discount (for this model) offered against their in-stock vehicle. I felt that their trade value was fair for my vehicle, and their service was excellent. I kept asking for the bad news first, and I never got it. Tom Vincent did a great job keeping me informed of the status of my transaction, and immediately went to the port to pick the car up. This is an A+ rating from someone that hates purchasing cars (historically), and can be brutal to deal with. I look forward to service visits and future transactions with Inskip.

Great Experience. I am a first time auto buyer and felt...

Great Experience. I am a first time auto buyer and felt very comfortable dealing with Inskip Audi. My salesperson/brand specialist was Shawn Harrison. He was great! He answered all of my questions and got the job done fast. I was surprised at how easy and fast the process actually was. Shawn always kept me up to speed on what was going on with the car and was very professional throughout the entire process. Not only did Shawn find the exact car I was looking for but he saved me thousands of dollars and for that I am very grateful! I recommend this dealership 100%, its great customer service is like no other dealership around!!! Thank You!

David works hard to get you what you need. Does not use...

David works hard to get you what you need. Does not use any pressure or the typical garbage tactics. Vehicle was purchased used and initially located via internet. We shoped two other dealerships with similar vehicles. Both got aggressive when we told them we were still looking. Not so here.

Great experience. John was a super person to work with. ...

Great experience. John was a super person to work with. He was excited about the car and very knowledgeable. Both my wife and I choose Audi A4s. John was one of the primary reasons for our decisions. If you are looking for a car, think Audi and call John. The remainder of the Inskip staff was also great. We appreciated Erin's help, friendliness and professionalism. Just the type of people that you would want to buy or lease a car from.

I had a very good experience since the very first phone...

I had a very good experience since the very first phone call untill the day I picked up my car. Very friendly, giving me the best options I need, honest about expectations (time frame in my case), great price! John kept me informed via phone and e-mail during waiting for the newly ordered Audi Q7 2010. He made 5 months of waiting less anxious and sent me a pix of my car the day he picked it up from the port! I felt really good about my car and the choice I made. Will recommend John and Inskip dealership to my friends!

This was my first trip to Inskip Audi and I was...

This was my first trip to Inskip Audi and I was pleasantly surprised by the service I received. Shawn Harrison was very knowledgeable about all models, took the time to answer all my questions and provided a hassle free car buying experience.I would highly recommend this dealership and Shawn to anyone interested in an Audi!

We own a 2002 Audi A6 and go to the Inskip dealer in...

We own a 2002 Audi A6 and go to the Inskip dealer in Warwick, Rhode Island. We had a problem with our Audi that was related to a recall. Jack Mullaney was great to work with, he made the experience easy for us by providing us with excellent service. He was knowledgeable and informative and wonderful to work with. He made the unpleasant experience of having a car problem a fast and efficeint experience. We will return to the dealer in the future and continue our relationship with Jack Mullaney.

I knew what I wanted, how much I wanted to spend and how...

I knew what I wanted, how much I wanted to spend and how much I wanted for my trade in. John was very freindly and worked with me to get to the numbers I had in mind. The financing department was excellent. They did a beautiful job cleaning up my new car. John was very knowledgable in showing me the features of the vehicle. A very good experience. Jeff Reilly

Shawn Harrison was great to work with- he was very...

Shawn Harrison was great to work with- he was very attentive, and provided prompt answers to my questions- he was great with return phone calls and working out the deal. He showed great follow through, and worked hard to get the details sorted out. I am very happy with my car and with Inskip overall.

I had been searching far and wide for a certified...

I had been searching far and wide for a certified pre-owned 2007 A4 quattro cabriolet and I found exactly what I was looking for at Inskip Audi all the way down in Rhode Island. I contacted Inskip through their website and received an immediate response that the three cabriolets I'd seen on their website were available. I made an appointment to go see the cars and took a 1/2 day off work to make the drive. I want to see all three and compare them.The dealership itself is an impressive place. They have just about every high-end brand you can think of all connected by a series of roads and rotaries. The place is enormous. I was greeted by David upon entering the dealership and he showed me the cabriolets I was interested in. We then took one out for a test drive which involved some fun twisty roads, highway and rough and smooth surfaces to show off the A4. David knows what someone wants in a test drive. He even endured some top-down driving on a 40F day.I decided on the vehicle I wanted and negotiations were very straightforward. I presented David and his sales manager offers on my trade I'd received from other dealerships and they matched it no problem. The value of what they had price vs. mileage/options was as good as I'd found, better in fact, after quite a bit of research and visiting other Audi dealerships. They even offered to deliver the car all the way up to New Hampshire and take my trade back which they indeed did later in the week. David gave me a call to see if I was enjoying my car.I had some small issues with the ride of the car and gave the service department a call. They offered to pick up my car from Cambridge, MA, drop off a loaner for me to keep for two days and take the car back to Warwick to see what the issue was. I ended up just getting the issue (tires needed balancing) at a local dealership but I was impressed they'd go through all of that to make things perfect. I also needed some documentation to complete my registration. All it took was a few emails and I had what I needed in hand via FedEx Next Day.I am very happy with my new car. I got the royal treatment at the dealership and afterwords. I feel I got a good value although Audis and the like will always be too expensive in my book. But, Hyundai doesn't make an all-wheel drive four seater convertible, DO THEY? I would definitely recommend Inskip to others looking for high-line cars given their inventory, pricing, my experience in the sales process and what they were willing to do after the fact to make it perfect. Plus, if you're a car person, it's just an awesome complex to visit.

This is a very strong dealer - both from a new and used...

This is a very strong dealer - both from a new and used perspective. They have an excellent service department, and if you purchase your new or used Audi from them and live relatively nearby, they will come to your house, drop off a loaner car, and take your car in for service. That's awesome service.The people there are really aware that most people buy the same brand of car they last had - just move up a notch. In my case, I was trading up from a Passat to an Audi A6. But is is very likely that 3 years from now I'll be purchasing another Audi - and they really do want me to buy it there.

We usually do not like the process of buying a car. My...

We usually do not like the process of buying a car. My Husband and I have always bought new. We went to Inskip Audi, we were approached by Tom Vincent, needless to say we had a very pleasant experience. We had always bought new, this was our first time buying used. Tom went out of his way to make sure that we understood everythingabout the car that we were interested in. We purchased the car, and have no problem with sending family and friends to this dealership. Thank You so much Tom.

I love my new car but if it hadn't been for David I would...

I love my new car but if it hadn't been for David I would still be trying to decide on a another BMW or an Audi. He has a talent, and understanding for what he is selling and who he is selling to, and a genunie personality! My husband and I are both pleased with his style, his attention to detail, and the fact that when we call he immediately calls back. We purchased our car the end of December so I have not had service yet but I'm confident that if I have an issue he will resolve it. We look forward to a long relationship with Inskip / Audi and David.Lynn M. Gagnon

After shopping around at length, I recently purchased an...

After shopping around at length, I recently purchased an Audi Q4 from Inskip. Not only am I thrilled with my new vehicle-- but I would like to say that Bob Calvano was the most genuine and knowledgeable sales people I've ever done business with. He did more than find the right car for me at the right price-- he conducted himself with an integrity and forthrightness that is uncommon in the business. I've bought a lot of cars over the years, and this was by far the best experience I've had. Thanks, Bob! I'm going to refer my friends and family to you and Inskip Audi. -- a very pleased customer!

Unfriendly representatives who can be rude at times....

Unfriendly representatives who can be rude at times. Unsatisfied with the whole experience. I would never recommend this dealer to any of my friends. SOme of the representatives have very less knowledge about the car that they sell. I don't want to mention the name of the person. But if you are gonna invest in a good car, this is certainly not the place.

Inskip Audi is a wonderful dealership. Mike Johnston who...

Inskip Audi is a wonderful dealership. Mike Johnston who is the service manager is honorable, friendly, knowledgeable and makes every customer feel special. The workmanship has been on target, done with little waiting time and they take care of every problem and tell you if they see anything else that could be an issue. There are no surprise fees or charges, you feel when you drive off that your car has gotten excellent service in a timely manner. The last thing people ever want to do is take their car to get it serviced, but honestly I always enjoy going there, talking to Mike (he makes time even when he is so busy), working with the other service people also great and easy. They always wash the car and let you know when the next service can be done. To sum up, I TRUST them, I know they will get my car in right away, I know they will diagnose and fix the problem making me feel secure as I drive the car away!! I am a retired teacher and I would give this dealership an A+.

The overall experience is always as pleasant as possible....

The overall experience is always as pleasant as possible. I am always treated as a VIP. The repairs are usally fixed the first time. Even without an apointment my concerns are addressed. I am also provided a rental vehicle which helps with the inconvience of any auto repair.

The Inskip Audi experience was very professional. Ay all...

The Inskip Audi experience was very professional. Ay all times i felt they were dedicated to helping me purchase a new auto. Tom Vincent was particularly helpful and congenial. What struck me first is how passionate he is about Audi cars. As important, he is very knowledgeable about Audi and the competitions autos. During the sales process he built a case for an Audi, not a case against the competitions cars. Very persuasive and professional ! Lastly, Tom was very easy to talk to and very responsive. I would deffinately buy another car from Audi and Tom.

This is the second Audi that I have purchased from Barry...

This is the second Audi that I have purchased from Barry in the last three years. I love the car and the people are excellant. The service area and personnel are the second reason for going back, awesome job taking care of my wife and me. The price for the Q5 I just purchased was decent, the trade in allowance on my SUV was right on, cannot complain..

Our experience at Inskip Audi in Warwick, RI was...

Our experience at Inskip Audi in Warwick, RI was excellent. Tom Vincent, our salesman, was very knowledgeable and extremely patient. After spending most of the afternoon test driving several vehicles from the outstanding Audi line up, we settled on a pre-owned certified Q7, which was in great condition. We are very happy with our decision. The entire process was smooth without the typical pressure that you often get at the other dealerships. We highly recommend buying from Inskip and look forward to going back for our next vehicle.

Very Professional. Mr. Walker is very courteous and has...

Very Professional. Mr. Walker is very courteous and has extensive knowledge and experience in Audi technology, features, and engineering. He answered all of questions and inquiries with full confidence. Mr. Walker was prompt in returning our phone calls and responding to our emails.Our new vehicle was delivered on time and in perfect condition. I will certainly recommend Inskip Audi.

The Inskip dealership and Shawn in particular provided a...

The Inskip dealership and Shawn in particular provided a pleasureable, purchasing experience. No hardsell or pressure tactics whatsoever. Shawn stayed in contact with us throughout the process but never overstepped the boundary of being aggressive or annoying. My wife and I were given the opportunity in private to discuss the vehicle and the pricing in particular. Shawn was very knowledgeable and provide top notch customer service. To reiterate it was an all around pleasurable experience partnering with Shawn and Inskip in purchasing our new 2010 Audi A5. I have and will continue to recommend Inskip to family and friends.

Barry's willingness and ability to make the car buying...

Barry's willingness and ability to make the car buying experience an enjoyable one is unsurpassed. His natural desire to assist in any way that he can makes me want to deal only with him for all of my Audi needs. His work effect and attention to detail allows my Audi ownership to be absolutely effortless, turn-key and go.

I've been driving a BMW fow well over 10 years but...

I've been driving a BMW fow well over 10 years but nothing compares to the experience that I have had not once but twice at Inskip Audi with Tom Vincent. I've purchased both my Audi A8L and an Audi R8 from Tom and both experiences have been memorable. He's turned a stresfull and frustrating process into a pleasant and very exciting "Audi Experience" I find dealing with Tom a pleasure and I'm presently discussing with him upgrading my R8 to a V10. I have and will continue to recommend Tom to my friends and family knowing they will receive the same experience.Charles J Vachon

I recently purchased a new A4 from Shawn Harrison at...

I recently purchased a new A4 from Shawn Harrison at Inskip. I will tell you it was by far the smoothest car purchase I have ever made. I went down 1 time to drive the car and the rest of the transaction was done via email or phone. There was no back and forth 50 times over price and sending me to someone else like most dealerships do. He was very knowledgeable about the car itself and took the time to show me all the bells and whistles at pickup. I would highly recommend Shawn to everyone when looking to purchase from this dealership.

I have purchased many new vehicles, I own 5 right now. I...

I have purchased many new vehicles, I own 5 right now. I can honestly say that working with Inskip Audi was a pleasure.My salesperson, John Ford; knew the product, was great to work with and went above and beyond what you would expect from a salesperson. He worked very hard to find me the exact vehicle that I wanted. John was very easy to work with and most importantly the whole buying process did not feel like "work".I absolutely will contact John when I am in the market for my next vehicle (I'll be looking for a car for my son soon). I am a business owner in RI so I know how important customer service is. I would happily give anyone a personal reference for John and the Audi Dealership.

The overall experience was quick and hassle free. Mark...

The overall experience was quick and hassle free. Mark was clear and upfront about everything from the get go, which helped expedite the entire process. He was willing to work with me on a number of different options to make sure that the car I ended up with was the exact one I was looking for. I'd definitely recommend Mark and InSkip Audi.

Tom was a great salesman. He continues to keep in touch...

Tom was a great salesman. He continues to keep in touch with me checking in on how I am enjoying my car. My 2008 A6 is amazing... couldn't be happier with my choice! Tom definitely helped me make my decision, giving me a good deal on my lease and telling my the truth on how great Audi is!

I recently purchased a 2010 Audi s5 I was delighted with...

I recently purchased a 2010 Audi s5 I was delighted with the service from bob and the rest of the staff. he was very professional and courteous. I was recommended by a friend who previously bought off bob and he too was treated fairly. I highly recommend that anyone interested in a great car and great customer service to head to inskip and ask for bob calvano.

On January 5th, my wife was on her way home when her Audi...

On January 5th, my wife was on her way home when her Audi A4 began to have a problem with the engine; it was displaying an Engine Warning Light and the engine was starting to skip and lose power. She managed to get the car home where I could try to determine what the problem could be. After checking that the gas cap was properly tightened and no other visable causes found, I called INSKIP Service. Since it was already beyond normal service hours; I chose to leave a brief message with the Service Manager - Mike Johnston - to call me in the morning to see what could be done.On January 6th; to my pleasure, Mike Johnston called me sharply at 8am; listened to what I described as the problem and he immediately suggested that I have my vehicle towed in so to prevent any possible additional problems as soon as possible and that he would see that it was serviced as quickly as possible. I made towing arrangements and got my car to the Service Department within the next two hours. Mike Johnston greeted me upon arrival and took me to Bill Spenceley - service advisor who immediately wrote up the service sheet and arranged for a service technician to immediately begin working on my car. Diagnostics proved that the issue was exactly what the Service Manager had suspected. The parts were in stock; the repairs made and my car was finished, road tested, and washed - ready for my pickup within 2 hours. With their immediate response to my service issue, I was back on the road again before 1pm with my car running perfectly. Their dedication to Customer Service is really outstanding and I will surely recommend the Inskip Audi service team anytime to anyone needing quality service.

Barry Bryant was wonderful. Very helpful and low...

Barry Bryant was wonderful. Very helpful and low pressure. They offered the best price and treated me with respect. They used none of the typical games. Erin Barber the finance manager was very nice. I have used Inskip in the past and Bill Spencley in service is one of the reasons I keep coming back.

The generally accepted view when one visits an automobile...

The generally accepted view when one visits an automobile dealership to purchase either a new or used vehicle is that the entire process will be adversarial; however this was not the case when I visited Inskip Audi to purchase a new vehicle. The entire process was positive i.e. the staff was friendly and knowledgeable, more than willing to answer any of my questions about the dealership and in particular my questions about the Audi models available. My sales representive was Mark Walker and he did an exceptional job answering my questions and demonstrating all aspects of the A5's features. He is an outstanding salesperson and a real asset to the dealership. Inskip is not what I view as a typical dealership inasmuch as they go well beyond what one expects to provide both professional and courteous service before and after the time of purchase. Inskip's business model and sales/service philosophy serves them well and can only enhance their overall success in the automobile business.

I tried to buy 2 different types of cars here over the...

I tried to buy 2 different types of cars here over the past 4 years. They DO NOT negotiate much off the MSRP. The salespeople use high pressure with a smile. They "fib" about pricing, availability and all sound like good candidates for a politicians job. I did bring my previous vehicle(purchased at Herb Chambers) into Inskip for the free 5K service and various recalls. I was told by my neighborhood mechanic that my tires were wearing unevenly at 15K miles, and maybe a warranty issue. When I brought this up at Inskip, I was assured this was not the case. Pretty funny as I then went to a general tire repair place & they got my tires replaced under the warranty. If you do not buy your car from them, they do not want you to bring in your car for service. At least that's the picture they paint. Some service guys are friendly, one of the salesmen I spoke with was nice enough, but overall, they do not seem like a professional savvy business group. They also make it known that they WILL NOT accept competitor coupons for service or accessories.

The service and friendliness ratings are only given Bill...

The service and friendliness ratings are only given Bill Spenceley, he did everything in his power to try to get my car fixed,but, he works behind the desk and not in the service bays. The last tech to work on the car,fixing the springs on the heads,didnt bother to 1.)ask if i want to replace the timing belt2.)remove the tensioner pin,causing the timing belt to flap and snap! this happening 9000 miles after being in thier garage for over a month and $3900. later. Now its another $3000. to fix the 33 valves that bent when the belt snaped. Thanks inskip.

Mark Walker at Inskip Audi is a real class act. Honest,...

Mark Walker at Inskip Audi is a real class act. Honest, straightforward, will give you the best price, no b.s., no pressure. no made-up "fees" like a lot of other dealers try to do. Gave me a great trade-in on my used Audi. Inskip says they will not be undersold and it is true. They will meet or beat any other dealer's price. I have bought two Audis from Mark Walker and it was a great, no hassle experience each time. He will negotiate the best price for you over the phone before you come in to pick it up. He does exactly what he promises. Buying a car doesn't get better than this.

Went in a few months back to purchase a certified Q7 SUV...

Went in a few months back to purchase a certified Q7 SUV for my wife. The pre-owned manager at the time (Justin) was great and really did everything he could to help me, unfortunately I can't say the same for his boss and General Manager Ron Girouard who instructed Justin not to sell the vehicle to me for the agreed on price. After fighting with Ron he finally agreed to sell me the Q7 for the price I had previously negotiated for my trade and the Q7. I don't understand how a company like Penske can employ such an incompetent General Manager like Mr. Girouard. He makes a horrible appearance, hides from customers until he must talk to them can't look people in the eye when he talks and doesn't back up anything he says. I will not buy another vehicle from Inskip Audi until Mr. Girouard is no longer employed there. I suggest going to another dealership.

I went to Inskip to try and order an '08 S5 coupe. Not...

I went to Inskip to try and order an '08 S5 coupe. Not only was I not taken seariously but I was just given from one sales representitive to another, clearly they didnt feel that I was important enough to deal with. I dont like the idea of spending 50 grand plus on a vehicle and not even be given the time of day. I felt like they all thought I was just wasting their time, though I had an audi sitting outside, though only an a4, it has about 20k of aftermarket pieces added to it. So its not like I was just some shmuck coming in off the street. I also didnt like the fact that they offered me 200 dollars off of sticker, I wasnt born yesterday and I know that there is 6% mark up in audi, so giving me 200 dollars off is rediculous... they lost my business...