Audi Of Rochester Hills

Very happy with my car

What a good experience, I am very happy with my new car. THANK you for making this so easy! I worked with Chris Steele and he was fantastic, thank you again! A++

Great Price, Excellent Service

Sammie did a great job of finding the right fit for us. Great price and excellent service without having to haggle. I would highly recommend to anyone

Shady Used Car Dealers

Had a rather interesting experience here. I was attempting to purchase a used car and went buy and asked to have it inspected at a shop 20min away. It took all day to get it 20min away and magically when it was out at that shop a guy came in and put a deposit down on the car! I am my salesperson had no idea there was anyone else interested. It just so happens the sale was made by the sales guy that sits behind him! You would figure they would want to alert both perspective buyers in order to get a better deal. Net net they screwed me and my brand new sales guy around a ton so I couldn't buy the car. If you were looking for a honest dealership you asking for too much in general. However if you are relying on fair play then this is probably not the dealership for you.

Visit Chris Steele at Audi of Rochester Hills

Chris was the best! If you need a car Chris is the guy to see. He doesn't play games and is very knowledgable. This was the best car buying experience I have had.

i was dreaming of a new sports car. i had previously...

i was dreaming of a new sports car. i had previously bought an A4 from patrick curley. test drove and fell in love with a brand new TTS. patrick knew the products well, answered all of my questions to satisfaction - and i had plenty - i test drove three different models. no problem taking out an S5, and RS5 for test drives before i took out the TTS. he allowed me to place a deposit on the TTS and clear things with the wife. it took four days to get the wife out due to her work schedule, she loved it too and one more day to get all the paperwork in order. he let me hold the car with a deposit from mon to thursday while the wife and i discussed the purchase. when it came to price, patrick provided a great price under msrp, and got a great finance rate to boot. much of the paper work we discussed via texts thursday night/friday morning. on friday, we only had to wait for the insurance to come through. got to the dealer on friday afternoon and all the paperwork was finished; all i had to do was provide my signature. the finance director did try to sell me tire insurance, some type of windshield coating, paint protector, and the ever present extended warranty - i declined on all of those. to be clear, she showed me a paper with the products on it, described the service, and i had to initial that i was presented with the info. there was no pressure, and i made it clear i wasn't interested in those (i did buy the extended service plan for ~$800 for the first 6 service appointments as it's a good deal). i obviously like audi products, but a great part of the reason why is due to patrick, who's been a patient, understanding, knowledgeable, no pressure salesman who values your time. and by providing a great price/experience the first time i purchased and audi in 2011, he was able to sell me a new TTS in 2014 and provided another great price/experience. thanks patrick!

I bought a used 2013 Audi Q7 from Chris Steele at Audi of...

I bought a used 2013 Audi Q7 from Chris Steele at Audi of Rochester Hills back in June. Overall experience was a pleasant one as I am from Canada and bought this car sight-unseen and had it shipped to me. They were very patient with me and my delays and demands. However I was told that the car would come with all season mats. When the car arrived I found a chipped windshield and no all season mats. I called Chris right away and he guaranteed me that he would take care of everything. Suffice it to say, it is now almost 3 months later and I paid the $100 to have the chip filled and paid $250 for all season mats. I sent emails to Chris several times and always was told that the mats will be mailed to me, however nothing ever arrived! The car is fantastic, but the service could have been much better!!

Initial experience with this dealership was positive when...

Initial experience with this dealership was positive when buying my new vehicle. Lots of turnover in the last two years have resulted in an unabashed arrogance and lack of service. Didn't offer me a loaner when I had a flat and their tires were on backorder.Their sales manager, David Nastwald, will offer you an absurd trade-in for your vehicle, demonstrating they apparently have no confidence in their own brand. Not interested in a square deal with customers, but rather taking advantage of people that have more money than sense. Stay away from all pre-owned or certified dealings.

Top notch start to finish

Patrick Curley was knowledgable about all vehicles and efficient in the process. He took care of my husband in 2010 and we returned 5/2013 for our 2nd AUDI. I was impressed with the professionalism from my online inquiries, to setting appointments, sales, and the paperwork was so quick and easy. Best service compared to the past 8 vehicles and dealerships in Michigan and other states when we were military. Ask for Patrick! He will treat u great.

Impressive and efficient dealership

My first experience was service related with an '06 A-4 Cab which I had previously purchased in Fla. Had an issue with an oil sensor. The piece was not in stock but was given a loaner for two/three days as it needed to be ordered. Was contacted when work was completed. Worked with Aaron. Very professional Service Dept. These guys really go out of their way to make things right. Subsequemtly purchased an A-6 a year or so later. Sales process/paperwork/car selection/options were no problem. Got the right car for the right price at the right time. Patrick (sales) was great start to finish. Showroom is clean, spacious and sporty. This dealership is top shelf and they pay attention to details. Friendly staff. You'd be hard pressed to find better.....

Best purchase experience I have ever had buying a car....

Best purchase experience I have ever had buying a car. Went to other Michigan Audi dealers and they cannot compare. Also, great follow-up. Word.

Chris Steele was wonderful

If you are looking to purchase an Audi you have to visit Chris at the Rochester dealership. He was very knowledgable and dependable. Chris was straight forward and didn't play games. Make sure to ask for him if you want first class service.

Patrick Curley is a great sales consultant. He is...

Patrick Curley is a great sales consultant. He is friendly and very very responsive. I could get in touch with him on his days off and almost any other time. He treated me with respect and worked with me to get me into a great car. I would highly recommend him and Audi of Rochester Hills.

Very professional. Made my buying experience awesome. ...

Very professional. Made my buying experience awesome. Was in good communication the whole time prior to purchase day. I would definitely recommend buying from this dealership.

Dealership can be very good one day, then another day, as...

Dealership can be very good one day, then another day, as other reviewers have commented, plain rude and not very concerned about your business. The pricing on Audi's is very high. The sales guy also will not tell you that you will definitely replace the tires on a 36 month lease. Tires on a Q7 last about 25,000 miles. The service guy will explain that this is due to the roads (HAHAHAHA! - Its not!). Also plan on both a front and then a back brake job which will include the rotors. Ouch! Bottom line is add approx $150/month to your $850/month Audi A6 lease. This is the same for a Q7 lease. Again, expensive to drive.

Excellent Dealer

Great Car, great salesman and great facilities. I got a good deal and bought the car - very pleased with the entire process

Great Exerience from Start to Finish!

Ray, Tom and Lisa went over and above through the entire process. They located a car that fit my needs - something two other dealerships refused to do - coordinated a fair trade-in and great financing, and kept me informed every step of the way. Great service!

I probably spelled the name horribly wrong, but the...

I probably spelled the name horribly wrong, but the service manager, Engell Pelumbri, was an absolute condescending a-hole to deal with. I work for VCI - A VW company, so I am an employee with a corporate lease. I had to have service done on my A4 with 2,000 miles on it. Engell proceeds to tell me that the costs really should not be warranty, but my personal responsibility. I really do not understand how a window regulator can by my fault! He made additional comments about us "corporate kids" coming to his dealership. Who cares if I am under 30 and driving an Audi?

Very friendly and courteous. I didn't purchase my vehicle...

Very friendly and courteous. I didn't purchase my vehicle at this dealer, but they treat as if I did (free loaners).

kevin is really friendly and so is the service manager....

kevin is really friendly and so is the service manager. they helped me out with all my little stupid problems. diag was wrong the first time, but they told me to bring it in again, and it was fixed at no cost.

The sales team was borderline rude when I first...

The sales team was borderline rude when I first approached them so I bought my Audi elsewhere. The dealership is still the closest to my house so I have to get it serviced there. They kept my car for over a month for service. They didn't give me a loaner or a rental, and then they told me if I had bought my car from them they may have helped me out. Since I didn't, my rental bill was $$$$$.
Design of the building is nice, but the dealership is horrible.