Audi of Nashua

4.8
Overall Rating

Customer Service: 4.8 Buying Process: 4.8 Quality Of Repair: 5.0 Overall Facilities: 5.0 Quality Of Work: 4.8 Friendliness: 4.8 Pricing: 4.6 Overall Experience: 4.8


By clicking the button, you agree to our submitted.

Above & Beyond

5
Daigs on 11/15/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Travis was great to work with. From start to finish made the process easy for purchasing my new A3. He has been great about checking in with me since my purchase. I love my new car and will be a loyal Audi Nashua customer going forward.


Better than other Audi dealships

5
NewAudiOwner on 11/04/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

As the driver of an 11-year-old Rav 4 coming into the dealership, I really appreciated that Travis and team weren't judgy. I'd been to another Audi dealership where clearly they'd seen me drive up and didn't want to deal with me. The test drive was very low-key and there just wasn't the usual pressure I'd been experiencing during the 6+ test drives I'd been on at dealerships all over Mass & Southern NH. Travis was communicative, explained the car and its technology well, and--most important--worked with us in a flexible and supportive way.


Great deal and great service

5
Juan G on 10/20/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Travis was great to work with. He really made my buying experience great and easy. I also got a great vehicle in exchange. If you visit Audi Nashua look him up.Thanks,


Pat Holland and Eric Kneidel: 2 employees that made a diff.

5
David tetreault on 10/19/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Pat and Eric are two employees that truly made a difference in my life. Since returning home from a deployment in Afghanistan, transitioning back to a civilian world and environment has been the most challenging task I have yet to try and complete. With a vehicle that was falling apart when I first arrived at Audi Nashua, Pat immediately began working as hard as he could to get me approved financing for my dream vehicle - a brand new Audi A4.Eric, a fellow veteran of the Army as well, took special interest in ensuring I would be able to get a new vehicle, as the one I had was well past safely operable. An effort, or act of kindness, no matter how small or insignificant it may seem to that particular individual or group providing assistance, can often have an affect that not many would understand could be possible. Eric and Pat are directly responsible for increasing my quality of life to one that I can at least have some enjoyment in. The things Pat and Eric have, and continue to do, for me could not be appreciated anymore than they already are. Thank you Pat Holland, Eric Kneidel, and Audi Nashua for making a difference in my life.


Best car buying experience I have ever had.

5
tparadis918 on 10/19/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Working with Patrick was great. He had known I was thinking about looking for a new A6, but wasn't quite ready. He kept informed on what was out there but wasn't pushy or over the top. Once I was ready and found the deal I like it was simple. Because of all the work Patrick did ahead of time I was able to walk in, sign the paperwork, and walk out with my new car in 15 minutes. I highly recommend Patrick!


Good Buying Experience!

4.8
Steve on 10/19/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I had an excellent buying experience working with Shane! He made the whole buying process very easy! From the minute I walked into the dealership to taking delivery of the car.


Friendly and helpful

5
IW78 on 10/12/2016

Overall Experience: 5.0

I had a good experience working with Travis. I came in twice to check out the car and did two test drives. He was helpful throughout the whole process and was eager to answer any questions I had. I was ultimately in and out in just a couple of hours on the second visit. Nice and easy :) Would recommend.


Great experience!

4.4
Kendra9286 on 10/12/2016

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I bought my Audi A3 from Travis Philbrook in August of 2016. As a young female and this being my first official purchase of a vehicle on my own, Travis was very kind, understanding and respectful. I was nervous going to an Audi dealership because I was concerned about being taken seriously since I am younger, and Audi is a higher class dealer where I expected they probably see more older well established buyers. However, Travis really was awesome! I stepped in the doors, he greeted my husband and I and helped us through the whole process. He showed me exactly what I wanted, worked hard for me to get the best deal, and really was so honest and trust worthy the entire time. It was a fabulous experience, I'd recommend anyone to go to Travis in particular because of the professionalism and dedication he demonstrated as a sales person for Audi. Thank you so much Travis, I'm LOVING my new Audi!!


Professional and efficient

5
Mark S on 09/29/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I just bought a TT today. Dan and James were knowledgeable, helpful and never wasted my time. I would highly recommend them and Audi of Nashua.


Superb buying experience exceeding all expectations!

5
figmo on 09/27/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Patrick Holland went above and beyond in shepherding us through the decision and buying process. We were more than satisfied with his insights and recommendations. Our next car will be a Patrick Holland Audi!


Love my Audi Q3

5
Susan Cordeiro on 09/16/2016

Overall Experience: 5.0

I was impressed with Travis Philbrook's knowledge of the vehicle. Any question I had he knew the answer. He followed up with us after the purchase to see how we were doing or if we had any questions. I have never had a car dealer do that. He made our Audi experience excellent.


Fast No Hassle

5
StacieAlice78 on 09/15/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I went into dealership knowing the vehicle I wanted. Travis showed me my options. Test drove. Loved. Purchased. Quick & reasonable. I got price to were I was comfortable and LOVE my Audi!


Excellent buying experience

4.8
tsic on 09/12/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Purchased our 2nd car here a 2014 Q5, Mike is very knowledgeable when it comes to Audi's. It is a great dealership for sales and service.


New car for baby on the way!

5
mgoodale86 on 09/08/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Oh a whim my husband and I found the perfect car for our "baby to be". It was time to get rid of the wrangler and buy a more suitable car for a baby. We found the used jeep cherokee on car guru. When we pulled in we were excited to see it was still on the lot. We worked with Patrick, who is a ball of energy and who loves to quote movies. He was upbeat and positive and made us happy to be doing business there. Once the deal was finalized we worked with Eric in finance. He was just as amazing and made our experience even better than what it had already been. Because of Patrick and Eric, I would highly recommend Audi of Nashua. Even though we were buying a used car they still treated us with the same dignity and respect as someone buying a brand new Audi.


Very Pleased With My A4 Purchase

5
dean on 09/03/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This is my first Audi purchase but not the last. By the luck of the draw Travis was the salesperson assigned to me. From the beginning, he took the time to thoroughly answer every single question I had. I am a very particular buyer and Travis and the team at Audi Nashua went out of their way to locate the exact A4 with options I wanted. Closing could not have been easier, in and out within an hour and that included instructions on the vehicle controls and software. I absolutely recommend Travis to anyone looking for an Audi.


Best Vehicle Transaction EVER!!!!

5
sammysam1 on 08/08/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We have been long time Audi owners and this was by far the best Audi dealership we have dealt with. This was also one of the most Hassle free car buying experiences we have had and well worth the 3 1/2 hour drive down from Maine. Jessica our sales rep responded to my vehicle inquiry within in an hour and we had a deal hammered out that same day . Jessica was extremely helpful, pro-active and just a blast to work with. On the day of pick up, Jessica was unable to be at the dealership but had the paperwork ready for us . Travis stepped in, took over and closed the sales with extreme professionalism, thanks to you both. Cheers C


Great A3 Purchase

5
Eric on 08/06/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great Job Patrick Holland and Audi of Nashua. I am a "no hassle" buyer and appreciated that Patrick picked that up quickly and worked with me via email and text to get the car I wanted, at a fair price, with minimal time required on my part. The pickup process was smooth and quick, took about 20min and Patrick went the extra mile to help me get the car back to my house. I'm enjoying the car and look forward to dealing with the Nashua team for maintenance (and maybe another Audi...) down the road.


Hassle Free

5
Shrek on 08/04/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Second car I have bought from Shane Weinberg, it was very hassle free as Shane knew what I was looking in the time frame I wanted. We agreed quickly on a price and closed the deal and I picked up the car the following week. All the paperwork was ready and I was in the finance office for about 20 mins. Shortest amount of time I have worked on car deals were my last two at Audi of Nashua.


Ask for Shane!

5
venice on 08/04/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Overall Experience: 5.0

Years ago I bought a Certified Pre Owned car at the dealership. Shane helped me and made a lasting impression. Friendly, sense of humor, easy going, and extremely helpful. When it was time to get another car, I instantly thought of him and went back. He's "my car guy" and I recommend him to everyone.


Survey

3.2
NANCY COX on 08/04/2016

Customer Service: 3.0 Friendliness: 4.0 Pricing: 3.0 Overall Experience: 3.0

After learning that I would not give the dealership top marks they pulled the survey from my email. I would have given Travis Philbrook top marks.


Great Experience

5
Jpwich on 08/03/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Best car buying experience I have ever had. Everyone at Audi Nashua was friendly, helpful and enthusiastic. Patrick Holland, our sales person, was very competent, knowledgable and comfortable to deal with. I have spent 30 years in sales and marketing and this guy is tops!


Great Dealer

5
Tylerrn96 on 08/02/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Patrick was very helpful and was a good salesman. There was a payment issue with the auto loan but Patrick sorted it out. Thanks a lot!


...............

4.4
........ on 08/02/2016

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 4.0

Pat did a great job showing us a variety of cars. In te end we found a car that we really enjoy. I would recommed Pat to orher people who are looking for an Audi


Buying Experience

5
Craig D on 08/02/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Patrick was friendly, easy to work with, and was the whole experience was very low pressure. The transaction was smooth and effortless. A very nice buying experience.


Excellent Recent Experience

5
stepclar on 08/01/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I visited the show room on June 30th after confirming via email that a certain vehicle was on the lot, I got burned recently when I did not do this only to find the vehicle I was interested was sold. Patrick greeted me knowing that I was the only person trading in an X-5, he also introduced me to Jessica who had emailed me with me about the car's availability. Within about 3 hours I left with the Q5 in my position, it might have been faster if I had my title. The price was fair on both my trade and the vehicle I was purchasing. We were not able to apply the clear shield that day so that was completed a week later and since there was not a loaner vehicle Patrick let me "borrow" his own car. I would recommend Patrick and Audi of Nashua to anyone.Sincerely,S Clark


Great Dealership to work with

5
rander35 on 08/01/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Jessica in internet sales did a fantastic job for me. Best price and outstanding service. I would recommend using this dealership if in the market for an Audi


great buying experience

5
TTSGuy on 07/31/2016

Overall Experience: 5.0

Great buying experience. They were great to work with and were very attentive.I would buy from the dealer again.Travis is great to work with and I give him a 5 star recommendation.


Excellent service

5
Drywall1 on 07/29/2016

Customer Service: 5.0 Friendliness: 5.0 Overall Experience: 5.0

I just bought my 3rd Audi from Audi of Nashua. The sales person, Daniel Mitsch, was extremely helpful and easy to work with. I told him what I wanted and he delivered, keeping me informed every step of the way. I was also please with the manager, Eric Kneidel who had all of the paperwork in order and gave me a number of different financing and lease options. Both were a pleasure to work with!


Awesome buying experience

4.8
Mikem690 on 07/29/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I came to Audi looking for a non Audi brand car and I ended up running into Dan out on the lot when I was just looking and he was very knowledgable about the cars on the lot I was telling him about what I was looking for and he went in to check on what he might have and he told me about the Audi A4 that they just took in trade the car was not ready to be seen I told him to let me know when I can see it and Dan had taken some pictures of the car and sent them to me that was amazing never in my years of buying cars has someone gone out of their way to do that for me and I had to have the car they made the whole transaction simple and easy for me and explained all the buttons and how they work in the car. Dan is very knowledgable and personable and I will recommend all my family and friends that are looking for a new car to go and see him


Amazing experience

5
Dani0210 on 07/28/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This was an extremely enjoyable car buying process. Everyone was so friendly and I didn't feel pressured to buy anything. The sales team really goes to bat for you to try and get you the best deal they can. Travis was great! Answered all my questions and was a great guy to work with.


"My first impression of Nashua Audi"

4.8
Flower on 07/18/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Patrick Holland is Kind, soft spoken salesperson. His honesty, and his integrity puts him in a class of his own. Patrick is very helpful!!! I had the greatest experience at the Audi Of Nashua Dealership, and I would recommend Patrick to anyone!!!Again, I couldn't be happier driving my New Audi Q3. Thank You Patrick!


My trip to Audi land.

5
Mamatele on 07/13/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I owned a 2007 Audi A3, and loved that car, but for some reason, lately, it kept getting run into. After the last time, with it all fixed up etc. I brought it to the Audi dealership to see what other things, beside a timing chain, it needed. I had a feeling the cost was going to out weight the possibility of getting a new one, Patrick Holland, worked with me extensively , and provided me with the patience I needed to make the right choice, in case I sprung for a new car, which is what I ended up doing. He worked with me, so I would understand how to use all the new technology in my new all road, which I differently needed. I always say, 90% of the sale is presentation. I always feel comfortable calling him and asking about things on the car, and can he take the time to walk me through something. I would highly recommend Patrick and the Audi of Nashua Dealership!


Great Experience

5
Todd12345 on 06/12/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Travis Philbrook was great to work with. He made the whole buying experience pleasurable. I would definitely recommend Audi of Nashua to others. Thank you!!


Great Experience.

5
Jeff & Vicky Eaton on 06/02/2016

Overall Experience: 5.0

Travis Philbrook was terrific to work with, the whole experience was great. We were also very pleased with the way we were treated by everyone at the dealership.


Great Experience

5
S Wood on 06/02/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Travis really summed up the experience this way: "We don't need to pressure you here, these Audis sell themselves." We had a specific type of vehicle in mind and he made the deal happen - late on a Sunday no less. Everything he promised during the test drive and negotiations he delivered on.Seamless handoff to Eric in finance. Fastest, most straightforward car buy I have ever had. No surprises at the end when it comes down to the final number. I literally was "in and out in 45 minutes", no sitting around or BS. Also, beautiful detail job on the car that had been sitting outside - ready to roll as soon as the papers were signed. Other dealers could learn from these guys. Loved the professional atmosphere and treatment.


Patrick Holland is THE BEST!

5
dbo25 on 05/15/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I met Patrick about a year ago when my husband and I stopped in to take a look at an S5. At that time, we decided it wasn't the car for us, but we would periodically stop in and take a look at what they had available and every time Patrick was knowledgeable, helpful, and just plain enjoyable to talk to. Recently they had a new TTS on the lot which brought us into the dealership again. Even though the car was divine, it was a bit pricier than what I was comfortable with. Patrick was gracious and understanding and promised to keep an eye out for the "right" car. When that car came along two weeks later, Patrick texted me the info. right away and we went in to take a test drive. Both the car and the price were perfect! We've purchased many, many cars over the years, and the experience working with Patrick easy, fast and painless. Most importantly, I LOVE my new car. Patrick was true to his word when he said he would find the right car for me. I would recommend him without hesitation if you're in the market for an Audi.


Terrific Experience!

4.8
Eric R on 05/15/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Working with Travis Philbrook was a pleasure! The whole experience was terrific, we are very pleased with the way we were treated by everyone at the dealership.


Travis did a great job for me

5
Mike T on 05/06/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Audi of Nashua's great selection allowed me to find the car I had been looking for. Travis P did a great job for me.


Great experience, Shane Weinberg

5
subaruoveraudi on 04/28/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Had a great unique experience here. I was lucky enough to work with Shane Weinberg. After finding a WRX here that I was very interested in, I decided to drive an hour to go look at it. Upon my arrival, Shane greeted me and listened to what I was looking for in a car rather than telling me what I was looking for in a car. He told me that the previous owner of this car sold it to upgrade to an S3, and after looking at the carfax it appeared to be a "likely story" as there was an accident on the record. I had to walk away and Shane was very understanding, only adding that it was a small impact and that the car was solid. I went home and managed to find the previous owner online via a Subaru social media page. EVERYTHING that Shane told me about the car was spot on and the previous owner really did only sell it to get an S3. The accident was very minor as Shane had mentioned. I immediately texted Shane after hours to pursue a deal. He found out my financial goals and met me at a pretty generous middle. He also got me a really good financing deal. I didnt get to work with anyone else at this location for reasons other than paperwork, however, I can say I am very happy that I got to work with Shane. Honest, patient and very informed. Come in knowing something about what you want and Shane will do the rest. Thanks again Shane!


New a4 -great experience in Nashua

5
Marcus on 04/19/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My experience with Patrick Holland was beyond reproach. He was upbeat, patient and well versed. He answered all my questions while pointing out the options and features of the newly revised a4.He following up on my three visits/test drives with e-mails and texts. He was never pushy but provided me with all the facts to make a decision. The whole process was seamless and comfortable.It was nice to be recognized by name by both Mark and Danielle.Eric was thorough, informative and candid when discussing finance options.


Outstanding job finding me the right car

5
RCKTPWR on 04/18/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I knew it would be difficult to find the Audi S4 I was looking for. Both Travis and James stuck with it and got me the exact car and color I was looking for.


Fantastic!

5
pnut1177 on 04/16/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Hands down the best car buying experience that I have ever had. Ryan and Shane handled everything over the phone, had every I dotted and T crossed and our beautiful Q5 was clean and looking beautiful before we even got there. A special thanks to Ryan who made himself available to me on both of his days off this week. We can't thank Ryan and Shane enough for making what is usually a stressful and long process so painless and pleasurable. We are loving the Q5 and anyone that I know of who is in the market for new or Preowned Audi will surely be sent your way


Excellent service with Audi of Nashua

5
Don S. on 04/13/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

As a first time visitor to Audi of Nashua I wasn't sure what to expect upon arrival. Travis made me feel comfortable from the moment I met him and his friendly demeanor and expertise made my trip there wonderful. He was clearly looking out for my best interests while helping me search for the A3 that best met my requirements. I absolutely love my car and am looking forward to having a solid working relationship with Travis as well as the rest of the staff of Audi of Nashua in the future.


Great Experience again.

5
JJB on 04/08/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This is the 5th car I have leased from Audi of Nashua, This last experience was easily the smoothest and most pleasant, don't get me wrong the others went fine but this time I had a salesman expert that was fabulous, Patrick Holland is efficient and goes beyond what is required. a true 5 Star experience.


Great experience from start to finish

5
Dpk on 04/08/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

It's a pleasure to work with Travis and the rest of the Audi staff. In this need it now society it's nice to work with someone who appreciates the handshake and small businesses approach. Bringing great service to a big dealership can be a challenge but they nailed it!


"Fantastic Experience! Exceeded Expectations by Far!"

5
Jimmy on 04/07/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had a terrific experience leasing a new Audi Allroad from Nashua Audi. The customer service exceeded my expectations from the beginning to the end. My initial contact with Larry Bedell was very positive. The actual sales experience with Patrick Holland was equally impressive. Patrick was clear and concise, did what he said would do and completed it all in a timely manner. The process couldnt have been more positive. Patricks delivery skills were exceptional! Overall it was the best car buying/leasing experience I ever had by a long shot. It was nice to work with professionals that truly value customer service.Thanks again for everything!


Best Car Buying Experience Ever!

5
Nicole T on 04/07/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had a wonderful experience of Audi Nashua. Patrick Holland was friendly, inviting and efficient. He made my husband and I feel comfortable and made the car buying process fun! I highly recommend Audi Nashua and Patrick!


Pleasant car buying experience

5
nicolew on 04/07/2016

Customer Service: 5.0 Friendliness: 5.0 Overall Experience: 5.0

Friendly staff, beautiful showroom, wonderful dealership! I would recommend this dealership for a pleasant car buying experience. I will definitely choose Audi Nashua again for future vehicles.


Easy purchase at Audi Nashua

5
PC on 04/06/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Patrick Holland made the process of purchasing a new Q5 a quick and easy process. His no nonsense approach to customer service made us feel comfortable and led our purchase.


Best Car buying experience ever!

5
Elliot Pratt on 04/04/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Dealing with Travis was a very enjoyable car buying experience. He made the whole process quick and we did not have to sit in the showroom for the usual 3 hours while paperwork and vehicle were prepared. Great experience!


Great experience at Audi Nashua

5
Jiong Yang on 04/02/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My wife and I visited three Audi dealers in the area and eventually decided to buy at Audi Nashua. Travis was the sales rep that worked with us. He had been very friendly and helpful guiding us through the entire process. He was knowledgeable and answered all the questions we had. When we had to communicate through emails, he would respond in a timely manner. Even though we were not able to find a car with the exact specifications we want at Nashua, Travis helped to locate one at West Virginia and eventually had it delivered to us! We felt no pressure during this multi-week process and had a very good buying experience at Audi Nashua, especially working with Travis. Definitely would recommend to friends.


Audi Nashua - Great!!

4.5
Ga5_22 on 04/02/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 3.0 Overall Experience: 5.0

I want to thank Paul for his extremely excellent customer service experience. Made me feel comfortable from the moment he introduced himself to me and ask what I was looking for. Paul made my auto shopping experience seem easy - no hassle about when I wanted to do a deal; no pressure whatsoever - because of his no non-sense approach, I was sure I was going to purchase a new Audi and I wanted him to be the one I dealt with. kudos to Paul for making my car buying experience a good one - Thanks Audi! Thanks Paul!!


Excellent customer service

5
nhtitleco on 04/01/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had the pleasure of working with Patrick Holland at Audi Nashua when I recently purchase my 2016 A8 L. This guys is all about customer service. I felt like I was taken care of properly from the first moment I entered the building until the delivery of the vehicle. Since the day of delivery he has reached out several times to check in on my experience with the vehicle and to make certain that I was completely satisfied with what I bought. I would highly recommend Audi of Nashua, but more importantly I would highly recommend Patrick. He is a true professional.


Consummate experience with Audi brand. Great dealership.

5
CatoBrutusPublius on 03/25/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My mom had become very comfortable with an older 2003 A4 but it was time to get something new. Her Audi would only receive about 5,000 miles a year, but any older vehicle hits a point where annual maintenance cost exceeds the value of the car. And, for someone who just needs a reliable car, the best route is to go with something new.She liked her Audi, and the A3 and A4 were a car within requirements I knew she wanted. When we walked in, as with most luxury brands, you're not bombarded with Glengarry Glen Ross-types who try to close a sale an hour later. When you've never bought a car in your life, even with me (son) assisting her, it's quite overwhelming. A car like Audi makes might sell itself but for someone like her, but a good or bad sales person experience can completely turn someone off from an entire brand. Travis had no problem with this and working with her over a multi-visit and week period. There was never pressure on a specific model or package. He had no problem answering all her questions and working with her. Besides familiarity and brand, these were the biggest factors in her decision to purchase an A3. She took ownership earlier this week and really likes it. I'd recommend the dealership and Travis to anyone looking for a car like this.


Very satified with dealership

4.8
Larry LaForge on 03/22/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

My wife and I have been thinking of buying an Audi for some time. Came into Audi of Nashua to look around and had a very pleasant experience and got a lot of info. Talked to Nick who was very helpful. Decided to come back for a test drive and found out Nick had left, but Travis had taken over his accounts. Travis was very helpful, even when we took him all over the place for our test drive. Finally decided we liked the 2016 A4 and we got a good deal on a loaner certified pre-owned. A very stress free experience.


Great experience which ended in buying a car.

5
Lacoste20 on 03/21/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The dealer was really friendly and hassle free. Travis was really knowledgable about the car, and answered all of my questions. Very good experience which resulted in me buying the car. Defiantly will recommend the dealership to friends and family.


Great experience!

5
krimaltay on 03/18/2016

Customer Service: 5.0 Friendliness: 5.0 Overall Experience: 5.0

I leased my first Audi at Audi Nashua and was very happy with the no stress environment and friendly attitudes. I communicated with Travis in the beginning via email and he was very responsive and informative. If he didn't know the answer, he wasn't afraid to say so (which is a huge plus in my book) and he quickly found the answer. Travis walked us through the process, which was an easy process, and made us feel very comfortable. It was also a pleasure working with Eric on the financing portion. He got us through signing all of the paperwork quickly and efficiently. I will definitely recommend Audi Nashua to friends and family and will be back when I'm ready for my next car.


Jessy Lamontagne, sales

5
LR on 02/27/2016

Customer Service: 5.0

Jessy was very knowledgeable about the Q7. He took time to work with me and made sure that I knew about all the new features. I would be pleased to work with him again.


Best place to buy Audi

5
Srini95 on 02/27/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have done some research on small SUV and decided to purchase 2016 Audi Q5. Given that I also have a trade-in, it was not a great experience dealing with several dealerships trying to get a competitive price on the new vehicle while getting a fair price for my trade-in. When I contacted Audi Nashua, I was pleasantly surprised at the professionalism and their willingness to work with customer to make it a pleasant experience. I worked with Colby, exchanged couple of emails with pictures of my trade-in and we were able to make the deal with in 30 minutes. Couple of days later, I drove to Nashua with trade-in and came back with new vehicle. Thank you Colby, Nicholas and Travis for all your help for making this a best car buying experience. Great doing business with you!


World Class Customer Service

5
mjsmitty1383 on 02/26/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Buying a vehicle at Audi of Nashua was a wonderful experience....yes, you heard me right. I had a wonderful experience buying a car. Everyone was professional and polite from start to finish. They were helpful and knowledgable, and it was a no pressure atmosphere. I'd highly recommend Robert Ekblom, who was the sales rep I worked with directly to anyone. Top-notch all around!!! Thank you for the wonderful experience, it was a first for me.


The very best experience possible.

5
nhstar on 02/25/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

From start to finish, nothing but the best experience possible. I was looking for a pre-owned within a certain budget, had some ideas of what I wanted, but not the whole picture.Travis helped me out from start to finish, answering all of my questions, finding answers fast when necessary. Showed me all of my options, and helped me juggle those within the budget that I wanted to stay in. We found a great 2013 A4 in beautiful condition and all packaged up came in under the numbers that was stated as my limit, but a good margin.Found out at the end that I was Travis' first sale, and all I have to say is Wow! What a great guy to work with through this, and whatever Audi of Nashua is doing to train their folks up, they really need to keep it up! No pressure, no rush, all answers and options, and no empty promises or up-talking.Eric, in finance, was patient, informed, fast, and ready with anything. He was happy to slow down for me and answer every one of my pesky finance-idiot questions.Enjoyed the whole experience, came out with a new (to me), beautiful ride, and with a great deal that left me with zero buyers remorse or guilt.


Refreshingly helpful with purchase

5
TPalmer on 02/23/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I worked with Nick Vance and had a wonderful experience. He was very available to me for questions etc. I would highly recommend Nick and the dealership.


First time car buyer/first time Audi owner

4.8
harley1 on 02/23/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I have not purchased a vehicle on my own in over 20 years, as my husband always took care if that for me. In early January I started looking to purchase a pre-owned vehicle and my search brought me to Audi of Nashua where I meet Robert Ekblom. He was very patient with me as I asked a lot of questions and understood that I wanted to take my time in the looking for a the car I wanted to purchase. I ended up purchasing a pre-owned Audi Q5 a few weeks later and could not be happier with the car or the outstanding service that I received from Robert but the entire staff who helped me. If you need a new or used card I would head on over to Audi of Nashua.


New car purchase - worked with Patrick

4.8
RJE on 02/16/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I had a great experience with Patrick. He's super knowledgeable about car features, which helped me decide which model to go with. He kept me up to date on availability over several weeks. I feel I received a fair price, including some decent discounts on winter wheels. The service staff also provided guidance on the pros/cons of each model from their viewpoint. This is my 3rd CPO car thru this dealer, and my wife will soon looking as well.


Remote purchase of vehicle. Great experience!

4.8
avasu01 on 02/15/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I recently purchased a pre-owned Audi Q5 from Audi of Nashua, and the staff was exceptionally professional and helpful. This is the first time I have bought a vehicle remotely, and I was put at ease thanks to the constant communication and quality of the vehicle. Audi of Nashua holds their vehicles to high standards, which I appreciate. Next time I am in the market for another vehicle, I will certainly look at Audi of Nashua.


Working with Shane Weinberg

5
KG on 01/21/2016

Customer Service: 5.0 Friendliness: 5.0 Overall Experience: 5.0

This is the second car I have leased from Shane! He is the reason I have returned to the Audi Dealership of Nashua. He listens to what you want and finds you exactly what you are looking for, with no pressure to add anything more. He is accommodating, highly professional, knowledgeable, personable, and very easy to work with. By far the best car salesman I have worked with over the years of purchasing and leasing cars. My latest is a 2016 Q5 and it is awesome! Thanks Shane you are the best.Kris G


Had issue they stood by their word

4.8
PTLJEL on 01/19/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Had issue they fixed it. Very satisfied with the employees. They worked with me and did everything they could to resolve it recommend to use them


Working with Patrick Holland at Audi of Nashua

5
Jason123 on 01/19/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had a wonderful experience working with Patrick Holland at Audi of Nashua! Patrick is a world-class sales person and representative of Audi. Patrick helped me find the car of my dreams and the experience of selecting the car, going through the sales negotiation, trade appraisal and even the finance experience were all A+. I will recommend Patrick and this dealership to everyone that I know if that is interested in an Audi. Jason Stewart


Best Car buying experience I've ever had!!!

5
Jennifer Brown on 01/14/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Patrick Holland is the best! He went above and beyond for us on his day off. I will refer him to everyone. Very professional, knowledgeable and never made us feel pressured. We felt like we left Audi with a friend and someone we trust. Great experience!


Great experience!

4.8
Diane B on 01/12/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 4.0 Pricing: 5.0 Overall Experience: 5.0

Purchased Q7 and had the deal done in days. Says he'll do something, and does.Knows the vehicle inside and out. very genuine. A truly great experience.


Great Dealership, Great Cars! New England Snow, Step aside.

5
Gary.M on 01/10/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This is a professionally run establishment that goes the extra mile. Their professionalism compared with other dealers and the lower pressure sales process is great. Jessy Lamontagne is going places - great salesman who understands and LISTENS to the customer. His manager was also top notch. I also like that if/when you need service you never experience the elements. Drive in, given a loaner, drive out. Note, that the AWD in New England is important. Watch YouTube videos and see A4, A6, etc. with AWD going through 12 inches of snow like it's a clear roadway. Looking foward to a long relationship with this dealer and with Audi.


Made it easy

5
ajgrueter on 01/03/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Called about a car they had on their website which happened to have just sold, Patrick quickly recommend a suitable option and we reached agreement on it and my trade over the phone as I live about an hour from Nashua. When I arrived at the dealership the car was as advertised and was also several thousand less than anything else I could find with similar options. The financing experience with Eric was also very easy, about 10 min total. Overall very smooth and painless experience.


Audi Q7

2.4
Disappointed Customer on 12/31/2015

Customer Service: 2.0 Quality Of Work: 3.0 Friendliness: 2.0 Pricing: 3.0 Overall Experience: 2.0

I bought a new Audi Q7 in 2008 from this dealer, and have since dealt with many, many issues with this car. My experience the past seven years has given me a negative impression of both Audi as well as the customer service of this dealership. Within six months of buying my new Audi Q7, the engine exploded in the gas station. Additional problems accumulated, including malfunction of the driver seat door. Most recently, my windshield wiper stopped working. I went to the dealer to fix this problem about a year ago, and paid $704 for the replacement of several parts. Unfortunately, this did not solve the problem. The windshield wiper continued to exhibit erratic behavior just a few weeks later. With winter coming, I finally found time to take this car to the dealer again. After examining the windshield wipers, they told me we needed to replace the same parts they had replaced a year ago. Because I was a mere EIGHTEEN DAYS past warranty, I had to pay again for new parts this time $800. The never-ending onslaught of problems with this car has left me extremely frustrated. I am frustrated at Audi and have lost confidence in the quality of their cars. I am also frustrated with the dealership and their customer service, particularly with their handling of the windshield wiper issue. I would strongly advise customers to rethink their purchase.


Audi Nashua

5
Robert Ekblom on 12/20/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Robert E is great and I would recommend this dealership to anyone and everyone I know . They do not nag after you or chase you around or pressure you . You make the decision for you and they let you do that . They are great and the quality of the product is spectacular. thanks Lisa B


We got a great deal.

5
Audi of Nashua on 12/20/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

The sales representative took the time with us to explain the options on the car and was very helpful throughout the whole sales process. Would highly recommend this dealer.


Audi Nashua

5
Alex on 12/19/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Amazing Experience. Very professional and very helpful...probably one of the best dealerships to purchase a car... Patrick Especially was beyond amazing as a salesman.. Clearly this is someone who has a PHD in selling cars...Amazing service overall highly recommended.


Awesome first time experience

4.5
Tickled pink on 12/18/2015

Buying Process: 4.0 Overall Facilities: 5.0

From the moment I stepped into the showroom, I was greeted naturally by the person I spoke with on the phone just a few minutes before I arrived. I was looking for a test drive and unfamiliar with all the various models. My sales consultant step me through the various models, had sit in an A5 for seat compatibility which is important to me and then took me for a spin in the two models that made sense for me. My sales rep seemed to know exactly which two cars to bring up for me. Turned out first her I drove was the one I bought, and Audi A3. We went through everything and at the end I really got a great deal too. The entire process worked out wonderfully for me, and I look forward to going back and keeping the relationship.


ralphie

5
JK on the east bank of the Merrimack on 12/17/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Danielle Rodriguez is a consummate professional. My A4 is my 4th leased vehicle from Audi of Nashua and my service experience has always been outstanding.


Thank you Nick for an exceptional sales experience!

5
John Herner on 12/16/2015

Customer Service: 5.0 Friendliness: 5.0 Overall Experience: 5.0

I am early in the process of buying a new car and Audi of Nashua was my first stop for a test drive. The salesman, Nick Vance, went to great lengths to ensure that I am making a well informed decision. He was informative, yet never pushy. He has a lot experience with the automobile market which was helpful when comparing with other vehicles. I plan to return to this dealership because of my experience with Nick and would highly recommend his expertise for anyone interested in buying an Audi.


Porsche of Nashua

5
Two 4S's on 12/08/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Great people .....................................


Love my A8L. Thank you Patrick

4.8
MaherSalha on 11/27/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I love my Audi A8L. I am very happy with whole buying experience I had at Audi of Nashua and the salesman Patrick Holland. Patrick was straight forward and tried his best to get us the best deal. He made purchasing a vehicle such a positive experience though open communication and providing us with up to date information on the car. Thank you very much Patrick, we are grateful for your help and professionalism. Complete five stars.


Perfect Service!

5
maverick198084 on 11/23/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

It was my first time buying an Audi and a friend of mine mentioned that I should look into Audi of Nashua. I'm glad he did because the experience and service were spectacular. Everything from getting my car ordered to settling on a final price went smoothly. They were honest and upfront about everything that related to this purchase which is a rarity with car dealerships. Most dealerships just want to sell a car. Mike (Rindo) and the team at Audi genuinely cared about my experience. Much appreciated and I will return to Audi of Nashua again in the future!


Exceeded my expectations once again..

4.8
Explore on 11/22/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

This is my second purchase experience with the Audi Nashua team. The team functions very well together ultimately delivering a first class experience for their clients. From Larry in down, they know how to handle the details of transacting business in a efficient professional manner.


It was really easy process

5
Sarah07 on 11/20/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

It's was great and they made it easy . Thank you Patrick. I would go there to get another car I would tell everyone to go there


Great experience!

5
Cristypoore on 11/14/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Thank you Patrick and the Audi team, great experience!! Very professional and amazing customer service!! Love my car and Totally recommend it! Audi is great!


Patrick Holland is great to work with!!

5
Peter J on 11/13/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My used car shopping at Audi of Nashua, working with Patrick was a unexpected pleasure. I have purchased a couple dozen used cars over the years and I have rarely experienced such expertise and professionalism. I look forward to working with Patrick again!!


Excellent experience with Patrick!

5
Brown family on 11/09/2015

Overall Experience: 5.0

Patrick made the car-buying process much more tolerable by accommodating our schedule and even meeting us out of town to close the deal, sign paperwork and deliver our new Audi. He was very courteous and went above and beyond to get us the exact car that we wanted, in the time frame we wanted it. We would highly recommend dealing directly with Patrick at Audi Nashua for your car needs.


TT Service

5
Johnny Mo on 11/08/2015

Customer Service: 5.0 Overall Facilities: 5.0

Great atmosphere, people and always happy with the service level and no surprises.


5 stars all the way from sales to services department

4.8
timt on 10/31/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

It was a great experience working with Patrick to buy my first Audi. He helped me find exactly what I wanted, was patient and went above and beyond what was expected.


Pleasure to work with

5
John on 10/30/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Working with Patrick was great. The car I wanted to look at and test drive was ready when I arrived and the process to purchase was painless.


Respectful, hard working dealership

5
PaulV on 10/30/2015

Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Shane and the rest of the employees I worked with at Audi Nashua provided me with a great car buying experience. Shane was always respectful of my needs and time. He worked hard to ensure I got the car I wanted at a reasonable price. I hope to buy many more cars from Shane and Audi Nashua.


Feeling like a valued customer.

5
bzymom on 10/20/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

As a business woman, mother and wife buying a car is frankly the last thing on my mind. However after recently needing a loaner from Audi Nashua I had the privilege of getting a Q5. It is an awesome vehicle, I had an A6 which was equally as awesome yet families grow and expand. Mark from service connected me to Patrick and from there it was the easiest automobile transaction Ive ever experienced. Patrick was very respectful and intuitive. He inquired of my preference of communication and honored it through the process, he would reach out if a live phone call was necessary so not to intrude on my family interactions or my work environment. We closed this deal in a weeks time over text, email and phone calls. I did not see the vehicle until I came to make the trade and truthfully it was better than I expected. Patrick anticipated things I would have easily forgotten from my trade in (easy pass, garage door opener, etc.) He even noticed that I had a car seat and knew I had a young child. When I got into the new Q5 next to the car seat that he transferred was a cute Audi Teddy Bear belted in. (my son was beyond thrilled) Who does that? Patrick. The Q5 was in pristine shape and there were more bells and whistles than I had hoped for. If you dont care for the walk in experience or are too busy I highly recommend working with Patrick and Audi Nashua they are a class act.


No games

5
bbiskovich on 10/16/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Patrick was the best. Actually, everyone I worked with were great. It's clear to me that they work really hard to maintain that high customer satisfaction rating. It's the first time I drove away from a car buying transaction without feeling like I needed to take a shower afterwards. BTW, I got a great car for an excellent price.


Service

5
wayne puddepha on 09/29/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

A complete service a fantastic team and a pleasure to do business with


Excellent experience

5
Audilovers on 09/21/2015

Overall Experience: 5.0

Patrick was great! We walked away from our buying experience with a smile, and for sure that doesn't always happen when purchasing a new vehicle.


Great Buying Experience

5
bhmurphy13 on 09/21/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Had a great buying experience at Audi of Nashua. Patrick Holland was top notch throughout the entire process making my buying experience simply painless. Great group of people and I look forward to working with Patrick and his team on future cars.


Great repair experience

4.4
Gang Cheng on 09/10/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 2.0 Overall Experience: 5.0

First-time owner of a used (2011) Audi A8 that I brought from a dealer in MA. It encountered electronic serious problem that dies on highway. Danielle Rodriguez of Audi Nashua helped to deal with the MA dealer since it is is under powertrain warranty and also deal with Audi USA. I was very frustrated because of the first major problem since bought the car last October. Danielle calmed me down very professionally and assisted me greatly through this painfully process. At the end, the problem is fixed with my paying $2500 out of my pocket. Very much appreciated Danielle's assistance to get the problem solved and the car runs great now. Audi has to send a technician from NJ to diag this rare problem that I am just unlucky to inherit from the first owner.


Great Car Buying Experience

5
Robert on 09/06/2015

Overall Experience: 5.0

My daughter and I were treated to a car buying experience that exceeded all expectations. She was looking to trade her 2010 a3 for something newer and with less miles. The folks at Audi of Nashua took time to understand what she was looking for, showed us new and pre-owned vehicles, let us test drive them all, and answered all of our questions. They also showed us in writing the cost of ownership for the top vehicles on our list both leasing and buying with several different options of each. The experience was a great one from start to finish.


Great purchase experience-a little slow after sale help

4
Monty5 on 09/06/2015

Customer Service: 4.0 Friendliness: 4.0 Pricing: 4.0 Overall Experience: 4.0

Very professional polite sales team. Smooth purchase process. Patrick made the process a fun experience. Promised great after sale service, seems to be a bit lacking in that area ... But we shall see.


Pleasant experience

5
Barbc111 on 08/23/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We drove up from Metrowest Boston because of the pre-owned inventory. We were able to test drive a few Q5's before making our final decision . Our salesman, Patrick Holland was knowledgable about the vehicle line, personable, and honest (which is rare). Patrick was a pleasure to work with throughout the process, even after we bought the car he just as attentive. Thank you, Patrick ! We drove up from Metrowest Boston because of the pre-owned inventory. We were able to test drive a few Q5's before making our final decision . Our salesman, Patrick Holland was knowledgable about the vehicle line, personable, and honest (which is rare). Patrick was a pleasure to work with throughout the process, even after we bought the car he just as attentive. Thank you, Patrick ! Barbara Cohen and James Trudo


Pleased with Entire Experience

5
Michael on 08/20/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Jim Horgas was informative and accommodating with all of my requests and concerns. Extremely pleased with the purchase process and the vehicle I bought.


Audi Q5

3.5
SMC on 08/18/2015

Customer Service: 4.0 Friendliness: 4.0 Pricing: 3.0 Overall Experience: 3.0

Shane was very professional and friendly. Ryan and Drew were also very helpful and professional This is my second CPO Audi bought from Audi Nashua.


Excellent

5
jd123 on 08/18/2015

Overall Experience: 5.0

Shane was very professional. easy to get along with and a pleasure to do business with. I would recommend him to anybody looking for an Audi.


Fantastic!

5
SM on 08/18/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Very professional. I have dealt with Shane and Eric several times and each experience has been positive. I have nothing but good things to say about them.


Top notch

5
Matt18sg on 08/18/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Patrick was awesome in helping our family get our dream car! He was very patient and flexible when waiting for us to communicate and translate in different languages. He negotiated well with us so that in the end both parties were happy and satisfied. Thanks, patrick, for a quick and smooth trip to the dealership!


Worth the Ride

5
Dr. Paul J Fowler on 08/16/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Easy to drive past the Porsche dealers in Boston, Peabody, and Stratham to reach these guys. Very friendly...Ask for Paul in Sales...he loves his job. Very easy to purchase a new Porsche: We did a test drive and had the deal wrapped up in an hour. Seamless delivery


Incredible experience, Incredible Staff

5
Jim M. on 08/12/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I Worked with Patrick Holland during my buying process. He personally made the process of buying a car extremely enjoyable. I came into the dealership knowing specifically what I wanted, and that is what his focus was. he took the time to understand my needs, got to know me, but did it extremely efficiently. After easy negotiations, Audi of Nashua was very accommodating and I drove home in my new Q7 S-Line. Patrick then took the time to show me all of the ins and outs of the new car, helped me with setting up blue tooth, media, the works. Patrick and Audi of Nashua made a client for life. Thank you!


Patrick is top notch

5
jim M on 08/12/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I Worked with Patrick Holland during my buying process. He personally made the process of buying a car extremely enjoyable. I came into the dealership knowing specifically what I wanted, and that is what his focus was. he took the time to understand my needs, got to know me, but did it extremely efficiently. After easy negotiations, Audi of Nashua was very accommodating and I drove home in my new Q7 S-Line. Patrick then took the time to show me all of the ins and outs of the new car, helped me with setting up blue tooth, media, the works. Patrick and Audi of Nashua made a client for life. Thank you!


Great People, Smooth Experience, Fair Price

5
rthomas22 on 08/03/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

As a car shopper, you have more options now than ever before. As a 3-time Audi owner, my bar has been set pretty high with dealerships over the years - shaped from all the bad and good experiences I've had. From start to finish, my experience with Audi of Nashua was the best of them all. Patrick was especially helpful and courteous throughout the process - which lasted long after the papers were signed. From getting the registration completed and plates done, he was proactive, friendly and most importantly thorough. I can be a bit nit-picky with the numbers and these guys never lost their cool with me or put unwarranted pressure. With so many decisions to make while buying a car, it can be stressful - but Patrick and his team did the best they could and truly exceeded my expectations. This was a great experience and I LOVE my new car! Visit this dealership, meet Patrick and leave the lot with confidence that you've got good guys on your side. Thanks again guys!


Best Experience Buying A Car Yet!

5
Nick G. on 07/25/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I was looking to upgrade out of my '04 S4 and went in to talk to Colby Pooler, who's knowledge and friendliness could not be beat. He was able to work with me in every way and got me into a brand new S4 exactly as I wanted it. Mike Rindo was extremely helpful with appraising my used car and he gave me a great offer on it. And Eric Kneidel got me in and out of the signing process before I even had time to take my jacket off. Overall an incredible dealership with great personnel that knows how to sell the best car in the industry. I would recommend buying/servicing your Audi here.


Incredible Experience

5
ngregsak on 07/24/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I went in looking to replace my old S4, ended up with a brand new S4. Colby Pooler was extremely knowledgeable and helpful beyond expectations. Everyone should visit this dealership if they are looking for the best cars in the industry with the best service in the industry.


Great experience!

5
Duke on 07/21/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We came to Audi of Nashua to change a light bulb and we ended up with a NEW AudiQ7 supercharged!!And it was all thanks to LISA BENOIT, the best dealer I have met. Lisa is upbeat, very knowledgeable, just gave us the information about the best features the cars had. We were choosing between Q5, A7 and Q7supercharged.Q7 was a winner! I was very amazed with the seamless sale and my new Q7 was hand delivered to my house by my favorite dealer!!I have been telling all my colleges about my new car and your dealership!I also have to mention Ryan LeBrun who finalized the deal. Overall I had a great experience in your dealership and congratulations , you have a great people to deal with customers: Lisa Benoit and Ryan LeBrun!!Thank youElzbieta


Patrick was awesome to deal with!

4.5
LK on 07/18/2015

Customer Service: 5.0 Friendliness: 5.0 Pricing: 3.0 Overall Experience: 5.0

Buying a car from Patrick was great. He was a pleasure to deal with - very upbeat and helpful. When we came in for test drives, he just handed us the keys and let us go drive. He showed us a number of cars, told us the pros and cons, and never tried to pressure us. He made it easy. James made the financing choices easy as well. When we came in to sign the papers, Ryan (?) just walked us through the options, and again, did not push us to buy any extended warranties, etc., that we did not want.


Excellent purchasing experience!

4.8
Audigal on 07/13/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Patrick Holland was such a pleasure to work with. It took me a while to find a car I was ready to move forward with and he was very patient with me and extremely knowledgable. We are in love with our TDI Q5 and pleased to have a relationship with Audi of Nashua.


our new A6

5
rickd on 07/07/2015

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Just a quick note to thank everyone at Audi of Nashua for a seamless purchasing experience of our new A6. Patrick Holland did an outstanding job explaining our driving options and continues to be a valuable and accessible resource after the delivery. Everyone was a pleasure to work with up and down the line. Thanks again for such a pleasurable experience! Best, Rick Dewhirst.


Simply Awesome!

5
rpanciocco on 06/29/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My husband and I recently bought an Audi Q7, S Line from Patrick Holland of Audi Nashua. We went back and forth between the station wagon and the Q7 SUV - Patrick was both knowledgeable and patient. Over a few weeks, via email and during our 3 visits, he got to know us and helped us find the car that would best meet our needs. When it came to financing, the initial offer made by Audi was surprisingly reasonable, especially with regards to our VW trade-in. We didn't have to spend a lot of time negotiating - not the stereotypical car buying experience. He even came up slightly on the trade-in to help us make the deal work, even when we had accepted the offer as is, and went above and beyond finding an even lower interest rate than was initially agreed upon. When all was said and done, he spent extra time walking us through all of the functions of the car and installing the floor mats. If you're in the market for an Audi, check out Audi Nashua and ask for Patrick Holland. The guy is a workhorse, super knowledgeable, and works really hard for your business.


Excellent experience

5
doreent on 06/23/2015

Overall Experience: 5.0

I recently purchased an Audi-6 at this dealership. My sales person was Patrick Holland. Pat was helpful with reviewing all of the Audi features, was not "pushy" with the sale and was able to create a favorable offer.Notable was the fact that I forgot to empty one of my compartments in my car and Pat drove all the way to my house with the items I had left behind. Now that is going above and beyond the call of duty!Thanks Pat for such a great experience.Sincerely,Doreen T.


Always a great exeperience.

5
JMF on 06/13/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I just completed my second vehicle with Shane and both experiences were exceptional. I would recommend this dealership to everyone. Looking forward to the next vehicle purchase.


Bob S. Excellent sales experience

5
Bob S. on 06/11/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I just bought an A6 Prestige at Audi of Nashua. My first contact was with Jessica Nazzaro and she was very helpful and efficient and quickly got me in contact w Josh Phillips the brand specialist sales associate. While I have owned several Audis, my experience with Josh was the best. Not only polite and gracious, but very knowledgeable about the subtleties of the A6. Josh also spent a lot of time with me reviewing all of the details and goodies that are in the car which, despite my familiarity, was extremely helpful. Thinking about and Audi?? Call Josh Phillips.


Great Experience with Mark Pitera

4.8
Frank S on 06/07/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I recently purchased an Audi A6 from this dealership. I ordered the car and waited about 3 months for delivery. Mark Pitera was my sales person and he was fantastic. Very easy to deal with and followed up promptly on anything I asked. I would highly recommend Mark and Audi of Nashua.


Josh Phillips great service/ supportb

5
Need help and got it on 05/16/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I researched Audi and was deciding on Audi or two other German Luxury car makers and looking for luxury car with supporting excellent service center and support from knowledgeable sales person. I am very critical of sales and marketing as that is my management career. Josh Phillips at Audi Nashua exceeded my gold standard and others elsewhere did not.. With today's availability of quality German made luxury cars Josh made a difference in presenting at a pace and quality discussion style I liked why Audi and why the A6 with prestige packagehe took his time and was patient after sale in ensuring I had good grasp on great Audi interior functions all tied to today's computer/ software driven driving systems. This was very important to me.


Best car buying experience for me

5
JD on 05/11/2015

Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Working with Jessy was great! Efficient use of my time and prior to closing the deal he made sure I knew about all the features of the car. Eric in finance completed my paperwork in record time.


Unexpected Buy

5
LadyOke on 05/05/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Recently I had a fall out with the dealership that I had bought my previous car from as they had not been truthful with us and were not willing to work with us on what was initially sold so my husband and I decided to look at alternative options. For the past week I had been test driving cars and was ready to move forward with a purchase that was more local to us. Since we were in the area of Audi Nashua my husband convinced me to just take a look at Audi. I figured why not and we arrived at the dealership 10 minutes before they closed on a Saturday. This is where we met Jessy Lamontagne, who didn't brush us off because it was almost time to leave but took his time with us and not only showed me a car that he recommended but let us take it for a test drive. He listened to us and didn't rush us to make a decision. He is very personable, knowledgeable about the cars, easy to work with, and listened to what we were looking for. Even though the dealership we were not happy with was part of the same family ownership, Jessy was the redeeming factor for Lyon-Waugh Auto Group and we decided to stay with them. Because it was so late on Saturday (even though Jessy would have stayed) we decided to drive the 1.5 hours back to the dealership and buy our car the next day from him. He came in on his day off and spent the whole day there with us. We left with a beautiful Audi A3 that day. I will certainly recommend Jessy to any of my friends who are looking for a new car. Thank you!


Great help from Colby and Bryan (again)

5
RTH on 04/28/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have purchased two cars from Audi Nashua and am very satisfied so far. Nashua, NH is almost two hours away and there are many car dealerships along the way. Colby and Bryan's flexibility and professionalism make it worth going the extra distance. Thanks.


Great help from Wayne and Mike

5
start1 on 04/20/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I just purchased an A7 and I have to say the experience was awesome.I buy cars often. I have been in dealerships all over the country. Wayne Smiley and Michael Rindo were the best.If you go to this dealer....and you should....I hope you get to work with Wayne and Michael.It will be a great experience not to mention that the Audi is a beast.


Just the car for me

5
Lisa on 04/16/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

From the first day that I called and inquired about the Q3 with Jessica until the day that I purchased the car with DanielThis has been a great experienceThis was my upgrade from a Nissan MuranoThis dealership will please you with it's service as wellMy Q3 has so much technology that it will take a little bit but Daniel was very thorough with explainationsThank you for the experienceLisa SaindonMT Sunapee NH


Best auto buying experience

5
CWL on 04/16/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I recently drove up to Audi Nashua from the Boston area to buy a CPO 2014 Audi TT. The 45 minute drive was well worthwhile. I worked with Shane Weinberg, after having spoken to Wayne Smiley when I made my appointment. From the get-go, I was extremely impressed with both men and the dealership overall. Shane was very easy to work with and made me feel confident in my buying experience. There were no nor pressure. I would highly recommend Audi Nashua and Shane to anyone looking for an Audi.


Pressure Free, Friendly and Fair

5
JRC on 04/01/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I dealt with Shane when purchasing my CPO 2015 Audi A4. He was very knowledgable and never pressured me at any point during the process. Everyone at the Nashua dealership were professional and very friendly. The negotiation process was fair and straight forward...no games. I would highly recommend this audi dealership over the others I dealt with during my car search.


First class and family like atmosphere!

5
thbalance on 03/29/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

From the moment you walk into this dealership, you sense a level of comfort like no other. I worked with Jude Pearson and she was able to get me into a brand new 2015 SQ5. There was no pressure to purchase the vehicle at any point of the conversation/interaction. Jude worked with me to find the car that fits me perfectly. She is extremely enthusiastic about the Audi brand and it shows! Instead of letting me rush into the SQ5 model first, she sat me down and showed me all the other Q5 models. We methodically tested each model, working up to the SQ5. We eventually did end up at the SQ5... and she could tell that this was what I wanted (not needed). She was able to walk me through the entire transaction with no issues at all. The comfort level I had with this dealership and its employees is by far the highest I have experienced. Everyone is extremely professional and knowledgable! Will be frequenting the dealer for future purchases!


Great Experience

5
JBR on 03/18/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Mike Rindo, our salesperson, was great -- very knowledgeable about the cars and very professional. Everyone we met at the dealership was also courteous and professional. We would definitely buy another car from Mike and Audi of Nashua. Love my car!


First class sales and service.

5
NRF on 03/11/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I just bought a Certified Pre-owned 2015 A4. My sales person was well informed about the car and answered all questions. Their inventory was huge and there was no issues with test driving any car you wanted. I had a no-pressure sale that resulted in a fair price for the A4 and my trade-in. I highly recommend you check out Audi of Nashua before you purchase an Audi.


Pleasant experience

5
aldakota on 03/06/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Bought a Certified Pre-Owned A3. I checked all the other Audi dealers within my proximity but only Audi Nashua had the model with the features I wanted. The price was extremely fair so I didn't have to haggle. Our Sales Associate, Mike Rindo, was very knowledgeable and helpful and worked with us to get a fair deal on our trade-in. When I picked up the car, Mike spent all the time needed to educate me about the various features of the A3; he even paired my cell phone using Bluetooth. The car exterior was washed and the interior was vacuumed/cleaned and the gas tank was full. Completing all the paperwork with Eric Kneidel was quick and painless. I would definitely consider Audi Nashua for future car purchases. Thanks Michael, Eric and Audi Nashua!


Great Buying Experience

5
JohnSwan63 on 03/06/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Recently was in the market for a car and was looking at BMW, Audi, Mercedes. I worked with a handful of dealers in my local area and ended up going with a certified pre-owned Audi A6.I worked with Michael Rindo and initially wasn't sure if I wanted to go with new or pre-owned.Michael was very easy to work with and he has a very relaxed, no pressure attitude and didn't try to steer me in any particular direction. He just clearly and easily presented me with my different options and just let me make my own decision. Easy buying experience. Wouldn't hesitate to go back to Audi of Nashua for my next car purchase and would recommend them to anyone.John S.


Thanks Patrick!

5
TomCLMC on 02/21/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Overall Experience: 5.0

Purchased a Q5. Patrick Holland knew all the features of his vehicles impeccably. He very effectively builds rapport with the buyer and was a pleasure to work with. Patrick kept me informed about the status of my Q5 on its journey to Nashua and personally picked me up to bring me to the dealership to get it. As the former CEO of a large manufacturing business and a sales professional as well, I can recognize top notch salesmanship. Thank you Patrick.And Eric Kneidel nicely handled all the details and paperwork for my out-of-state registration, including receiving the plates. Thanks Audi of Nashua!


Thank you Jude! Excellent Experience

5
Linda on 02/11/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I recently purchased an Audi A5. Jude was thorough, clear and receptive to my questions and needs as a customer. I would not hesitate to work with Audi of Nashua in the future, and will certainly seek out Jude for a continued excellent experience. Thanks again!


Awesome and easy buying experience

5
Jesse on 02/03/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had been in the market for another Audi A8 so I got in touch with my previous salesperson Shane Weinberg, who I had purchased 2 vehicles from in the past. I told him what I was looking for and said that there was no rush, just let me know when the right one comes in. Well, about a month and half went by and I get a call from Shane saying, "I just got in the perfect A8 for you". I went straight to the dealership that day after work and Shane had it all ready for me when I got there. He was right, It was the perfect car for me. It had everything I was looking for and then some, so I said "where do I sign"! I had a trade so Ryan went out to look it over. I keep my vehicles always looking "showroom ready" and Ryan agreed my trade could be put right out front for sale that night. They were right on mark with my trade and we worked out a good price for the A8. Shane brought me into the finance office to meet with Eric, who did the paperwork for the last 2 cars I purchased there. Eric was fantastic again and made everything super easy. Plus he was able to get me an awesome interest rate! Needless to say, I left that night in my new A8 and couldn't have been happier. I know when I'm ready again for my next Audi, Shane will be the first person I call! Always a great experience at this dealership!


Great service!

4.5
JMacC on 01/27/2015

Customer Service: 5.0 Buying Process: 3.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I'm writing this note to express to to you my gratitude and appreciation of your Shop Foreman, Joe Leighton. I recently had my S5 in the shop for close to 3 weeks due to damage incurred during a winter storm. Being an avid Audi enthusiast and a passionate DIY'er, I went to the shop the day after the damage was diagnosed to see the damage for myself and ask some questions about it because the diagnosis didn't make sense to me over the phone. Joe, who performed the diagnosis and subsequent work on my car, was kind enough to take time out of his day to meet me, answer all of my questions and explain the entire situation thoroughly to me. Furthermore, he took the time to take detailed pictures of the damages and send them to my personal email so I could see and understand for myself. When I picked the car up, Joe came out to the pick-up area and followed up with me for awhile, telling me what was done, what had been removed and replaced, and offered his help via email or phone should I ever need any help or have any questions about anything in the future. I can't say enough good things about his courtesy, professionalism and customer service, and I thought you should know. Additionally, Wendy was very helpful in her correspondence with my insurance company and in providing me with status updates as the process dragged on for almost three weeks. I've been a customer since 2007, and I continue to recommend Audi of Nashua to all who will listen. This most recent experience just serves to remind me why. Many thanks,


Dont buy from this dealership if you are from out of town

1
KE2010 on 01/26/2015

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Pricing: 1.0 Overall Experience: 1.0

Found a used car from this dealership on line. Tried to do most of the deal over the phone with my sales person, Gina. Once we came to terms on the price of car I gave them a $1,000 deposit over the phone and told them I would be there at 10:30 am the next day to pick up car. I had a three hour ride so I confirmed with Gina that the car would be ready for me to inspect and purchase. Again, since I had a three hour ride I requested and received a second confirmation that the car would be ready. Next day, I called at 9:00 to confirm with Gina, I was on my way and would be there at exactly 10:30. Again, I was assured the car would be ready for me. After arriving at exactly 10:30 Gina met me, introduced herself and then passed me off to another sales person, Lisa, that I had not spoken to before. I would not see Gina for the rest of my time at the dealership. When I asked Lisa where the car was, I got "the look" and I knew I was in trouble.Now let me be clear, it appeared to me that Lisa was thrown into a situation that was not of her doing and seemed to do what she could to do the right thing. She even followed up the next day and apologized for the terrible treatment I received. Unfortunately, after almost an hour of waiting, I decided I was not important enough to them and it might be time to leave.Understand my dilemma, I had already drove 3 hours to buy a car, asked a co-worker to drive with me so I could bring the car home, waited an hour to see the car and had a three hour ride home. Not a great position to be in.As I was working my way out the door I could hear the sales person Lisa asking the finance manager Erik to help her get the car and he responded "It's not my problem, I didn't drop the ball on this one"I am then approached by James who asks is there anything he can do to make this right. I suggest he do something about the $300 document fee that is overkill especially since I will have to handle my own sales tax and register my own car since I am out of state. Literally, they completed a bill of sale and assigned the title over to me which was about 2 pages to complete. After finally getting to inspect and drive the car, James proposes a $100 discount. That's what my time, my co-workers time and the frustration is worth. Really! Although it was obvious to me that they didn't care at all about me, I purchased the car. After paying in full, I asked Erik for both sets of keys that I was told was in their possession, I was informed they only had one key but they would reimburse me for a second one. Great, now I will have to take my time to get a key which I did. I spent an hour at another dealership to get the key.Finally, when I got home I noticed the tires on the car were badly worn even though I had inquired with the dealership and told by Gina the day before my arrival that the tires were in great shape and had to pass their full inspection.I probably should have noticed the tires, but with all the distraction and just wanting to get back home, I missed it.Bottom line, the dealership just didn't care. As I told them prior to my departure that day, we all make mistakes. The car wasn't ready. However, it's usually not the mistake that's the problem it's how one responds to the mistake that's the bigger issue. This dealership failed on how they responded miserably.


Service

1.2
BE02170913 on 01/24/2015

Customer Service: 1.0 Quality Of Work: 2.0 Friendliness: 1.0 Pricing: 1.0 Overall Experience: 1.0

I called Audi in the beginning of December asking for my car to be seen due to grinding brakes. I received a call back from Service stating that "everyone is calling" and it is "normal" to hear squeaking when the weather gets cold. We were having warmer weather at the time, and I replied that the brakes weren't squeaking, they were grinding. After much back and forth, she told me to "run it through a car wash" and if it was still making noise, drop by for someone to ride with me around the block to see if it needed service. I had just had a baby and was on maternity leave so I had my husband take the car for a car wash the following week. Still grinding. We used his car mostly for the holidays and then I had him call since I had a difficult go around the first time. My husband called and had the same experience. Service now said they "don't do" drive arounds to determine if service is needed (mind you he spoke to the same person I did) and that my brakes didn't need service because there was no indication they would need service at my 35000 mile service check up.Luckily my service light came on for my 45000 mile service so I had to take my car in. I told the woman I spoke to that time that I wanted my brakes looked at as well. They couldn't get me in with a loaner car until the following week. I then get a call from Audi telling me not only do I need back brakes and rotors, but front one's too. I was driving myself and my 4 month old daughter around on shot brakes for nearly two months and was brushed off by service twice. Now I have to pay 1700 for my brakes to be serviced, when I likely wouldn't have nearly as much damage if I wasn't driving around for two months further running my brakes into the ground. I really hope that this review gets looked at, as no one should have to go through an experience like that. In hindsight, I should have escalated after the first call, definitely after the second, and absolutely after having to pay for the brakes with only a 160 dollar discount. Honestly Audi-it's almost insulting. I also needed to have three tires replaced. I have only had my car a year and seven months and paid good money for it. I'm so disappointed in the service, or lack thereof, that I received and wish I chose a different brand car. So disappointing.


Great Experience

5
GThoro on 01/08/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I have owned many different cars over the years and have dealt will all sorts of dealerships, but I never received this level of service! My experience with Audi of Nashua both with their Sales & Service Team is far and away the best. All their staff are professional in every way and above all trustworthy. I highly recommend Audi of Nashua and if you aren't driving an Audi now after dealing with them you will want to


Excellant

5
Cyndi on 01/07/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I just purchased a Q5. Mark was very informative, gracious & respectfull with both my husband and I. He answered all of my questions, taking his time to explain throughly. I was putting off the whole car buying ordeal because I don't like pushy salespeople. Mark made the whole experience very relaxed, not stressful at all.


Excellent purchase

4.8
sedefkjosephson on 01/04/2015

Customer Service: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

My wife and I just purchased a Q5 this past week. Jude was knowledgeable and thoughtful during our experience and we are grateful. It was the most pleasant car buying we have had.


Excellent purchasing experience

5
Jerry on 01/04/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Joshua Phillips was very friendly, cordial, and offered to help us immediately after we arrived.He answered every question we had, and then some, and went on to explain many features and how they worked.He went the extra mile, exhibiting excellent people skills dealing with a rigid staff at our insurance company. He presented creative solutions to the problem that finally worked out.He called to keep us informed and made sure that we were satisfied.


Superb service and sales

5
wigfield on 12/26/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Recently decided to lease a new Audi A4 at Audi-Nashua. My 2010 A4 was running well and Audi-Nashua service continues to be excellent. But after no-pressure discussions with multiple service and sales people at Audi of Nashua decided that the best use of my money was leasing a new 2015 Audi A4 and trading in my 2010 A4. Especially impressed with Danielle Rodriquez in sales who suggested the time might be right to trade and Tyler Jones in sales who found the right car for me. The whole transition into a new car was exceptionally smooth, the price was right, Josh gave me a nice walkthrough on the new features, the car is a pleasure to drive and I look forward to the service department keeping the car in peak condition as they did with my 2010 A4.


Effortless

5
Bmfdoiron on 12/13/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Just purchased a CPO 2014 Audi Allroad and couldn't have had a better buying experience. Car buying is not something most of us look forward to but Jude Pearson made the process effortless. From the moment we met with Jude we were treated with courtesy and professionalism. If you're in the market for an Audi I would definitely recommend Audi of Nashua and Jude Pearson.


Quick Delivery

2.6
corinthcorners on 12/01/2014

Customer Service: 3.0 Quality Of Work: 3.0 Friendliness: 3.0 Pricing: 2.0 Overall Experience: 2.0

I appreciated the dealership preparing all of the paper work in advance, making the buying process quick and easy. I ran into some problems with my purchase down the road, but the dealership eventually resolved this.


Excellent car buying experience

5
Joshua Gentry on 11/25/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I test drove 2 cars, he really let me push them on the highway to see how they felt. Once I choose a make he was very helpful in finding the a car in a color I liked. We had to hunting in the lot for me to look at all the colors. The actual deal was straight forward, although they took forever to evaluate my trade in that was hardly Dan's fault.


Excellent Buying Experience - Jude Pearson

5
bottsQ5 on 11/24/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I can't say enough about the quality of my buying experience with Jude Pearson and Audi of Nashua. Jude was very knowledgeable about the vehicle I wanted and was a great listener. There was no pressure and we came to an agreement on pricing that I was very satisfied with.Jude continued to stay in touch regularly during the delivery process and went above and beyond the day I picked up my Q5. In advance she made sure I was aware of everything I needed to make the transaction smooth and quick. On the day I picked the car up, it was out front and the detailing was outstanding. I met with Eric Kneidle and he was terrific to work with, very upbeat and made the buying process go quickly and smoothly. Jude spent all the time I needed to go over the car and it's systems to be sure I was familiar with everything. She even sent me websites which deal with the individual technologies that go with the car. I can't say enough about Jude and Audi of Nashua. They know how to make a buyer feel special. Great overall experience!


This is what car buying should be.

4.2
Anthony.itrich on 11/18/2014

Customer Service: 5.0 Quality Of Work: 1.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

A fantastic car shopping and buying experience. (Quality of work was given one star, because it was not applicable.) My letter to the GM the next morning:Good Morning Larry, Id like to take a minute to compliment you on your team at Audi Nashua. This past week I purchased an Audi from your dealership, and couldnt be more pleased. I first spoke with Colby Pooler Monday morning, who assisted me from the beginning, and took the time to introduce himself and chat with me when I arrived later same day. I was pleased to see the particular vehicle I was interested in had been driven from the warehouse and positioned directly up front prior to my arrival. Mark Pitera guided me through the entire process with ZERO pressure. Eric Kneidel zipped me through the paperwork while seamlessly carrying on a conversation with me about a topic we are mutually passionate about. All three took the time to listen, which is a rare art form. No one rushed me; the no-pressure atmosphere was refreshing. The dealership, physically, is beautiful and super clean. And yesterday afternoon, after hearing I wouldnt be able to take delivery for a few days due to childcare obligations, Mark took the time to deliver my new Audi to me in Milton, MA, and then drive the trade-in back to Nashua. Simply outstanding. After having browsed and test driven several Audis at two Boston-area dealerships in October, I decided to go out of my way to NH. Im convinced your team has it dialed in perfectly. In short, I couldnt be happier with the experience. Please pass my accolades on. Kind Regards,Anthony


Great job Audi of Nashua!

5
vkasyanenko on 11/15/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We were looking for Audi Q3 which just arrived to US market and therefore is hard to find. Wayne Smiley was very helpful on the phone, walked through all options, and checked later about the status. Colby Pooler was the Audi specialist we worked with in person, he was able to locate a perfect car for us available at another dealership and then arranged every step in sales process. Ryan LeBrun made sure signing all the paperwork was easy and fast. And Tyler Jones explained everything about our new car at delivery time.We love our new car. Great job Audi of Nashua!


Review

5
Joshua Phillips on 10/29/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

We are very grateful that Joshua Phillips was present when we visited Audi of Nashua. He truly made our search for a car a pleasant venture. Joshua's passion and dedication made it easy for us to select a car that suited our needs .Joshua's salesmanship allowed us to make the right decision without any pressure . After we got the car ,we were very delighted with how helpful Joshua was as he made sure we were familiar with the technical aspects of our new car. I would highly recommend Joshua to my family and friends .


Great experience purchasing A4

5
tsull87 on 10/28/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Worked with Colby Pooler to purchase a 2011 A4. entire experience was great. Colby was very professional and easy to work with. Purchased the car in perfect condition. Highly recommend!


Josh Philips - this guy takes care of his customers

4.8
Mary MacAdam on 10/28/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I just purchased a low mileage 2104 Audi Q5 from Audi of Nashua and I couldn't be happier with the service that Josh Philips has provided. I had my my initial test drive in mid-September and Josh got back to me ten days later when he found a like new car coming out of the service loaner pool. He put a hold on the car for me and I came up to the dealership and we closed the deal that evening. Josh came in on his day off to deliver the car to me personally so that my wife could drive it that weekend. It's now two weeks later and Josh is still helping me. He just drove down to my office to deliver the roof racks that came with the car. Great service all around--and much appreciated.


Service after the sale

5
khorgan on 10/09/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I just purchased a third car from Shane Weinberg at Audi Nashua. The first two were Audi and the third was a Volvo they had taken in trade. Soon after taking delivery, we noticed an issue with the passenger side rear door. The top of the door didn't completely seal against the car when closed. We learned that the car had possibly been in a minor accident that had not shown up on the CarFax. Shane took the car back and sent it to a body shop for inspection and repair. He promised to make it right and he did. It turned out to be somewhat minor and there was no charge for the body repair. Shane stated that " it was the right thing to do". It's easy to make a customer happy when things go smoothly. It takes true professionalism to resolve a problem when an unexpected issue arises. Shane and Audi Nashua pass with flying colors.


Daniel Mitsch - a gem.

5
scb558 on 09/24/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had been a Lexus driver for over fifteen years and owned a GS350 when I discovered the Audi A5 Cabriolet five months ago. I started, but lost track of the search for this car until two weeks ago when I was contacted by Daniel Mitsch, a specialist wtih Audi.To begin with, Daniel's excitement over finding the most "awesome" car for me was endearing and contagious. His candor when he didn't have the answer to a question ("I'll ask my boss and call you in two seconds") was startlingly refreshing. Before the end of the day, he had the car and a date for me to test drive. When the car sold before a transfer could occur he had another, even more "awesome" car twenty-four hours later. I've encountered dealers who appear to have "crafted" a rapport with their customer. But there is nothing about Daniel Mitsch's engaging style, sincerity, enthusiasm, or open delight when he's located the most "awesome" car, that isn't heartfelt. He is one of those people so well-matched to what they do, they'll succeed just by showing up.Perhaps the attitude, sincerity and excitement of a sales person shouldn't factor so heavily in a customer's decision to buy. But for me and others like me who sometimes need a tie-breaker, it matters plenty. Daniel is a gem. And now, thanks to him, I have the most "awesome" A5 I could want.


Exceptional Service - Exceeded Expectations

5
Audi2015A5 on 09/23/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I just leased a 2015 Audi A5 and worked with Daniel Mitsch. This was my first lease and Dan made the whole process very easy and clear. He was very professional and personable throughout the entire process (no hard selling, etc.) Anytime you are looking to buy/lease a new car it is always a stressful endeavor, however, Dan and Audi of Nashua has provided exceptional customer service while providing a warm and friendly atmosphere. His customer service and personality far exceeded my expectations. I later found out that Dan has only been there for a short period of time but you would never know it given his knowledge and expertise of Audi as a whole. I would highly recommend purchasing or leasing a car through Audi of Nashua and would very strongly recommend asking to work with Dan Mitsch as you will not be disappointed.


Exceeding Expectations

5
Tom_Harte on 09/10/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Purchasing a new car is rarely an experience that I would reflect on and share with friends and family; however, the entire staff at Audi of Nashua delivered an exceptional experience from the moment I walked in the door to the delivery of my A6. If exceeding expectations is the standard of customer service - Audi of Nashua has even exceeded that standard.


Very professional - Great Experience!

5
twd1979 on 09/05/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Usually dreading to look for a new car and deal with a dealership, I couldn't have been more surprised as Colby and Curt let me simply drive the three modele I was thinking of and without any pressure answered all my questions. Great process, enjoyable experience and now a great handling Q5. Thanks!


New to NH and Audi!

5
A_Adkins1 on 09/04/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

After moving from Florida to NH, I was looking for a safe and reliable car to drive for the upcoming winter season. Colby and the Audi of Nashua team instantly got me hooked on the new 2015 A4 with all-wheel drive. After a test drive and little convincing, I was positive I had made the right choice. Colby was extremely knowledgeable, professional, and understanding of my wants and needs. He was always available to answer any of my questions, and took the time out of his busy schedule to make me feel comfortable in my new car. Colby is awesome and the whole Audi of Nashua team has made this experience easy and painless. A.Adkins


Great buying experience 3rd time around

5
atkinsonna on 08/26/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This is my 3rd Audi I have purchased from Audi of Nashua. A great, easy experience once again. They are very professional and personable at the same time. After setting up an appointment with Paula Brait, I worked directly with Colby who was very personable and helpful through the whole process. I knew what I wanted and we got it done!!


What a fabulous dealership!

5
cfreedman1 on 08/25/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Everything about this car buying experience was great! Easy, enjoyable, fun even! The salesman even came in on his day off to take me for test drives. We test drove six different models until I found the one I wanted, which ended up being the first one! He was patient and had a great attitude the whole time. The financing was easy too! Just a great overall experience, which is unusual at a lot of dealerships. I would recommend Audi of Nashua highly.


New to Audi...I'm hooked!!!!

1
Adonahue on 08/22/2014

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Pricing: 1.0 Overall Experience: 1.0

Colby was fantastic! After wanting an Audi for a loooong time, I took a drive up after seeing something on-line that peaked my interest. First, the car was ready and waiting when I came in as they were expecting me. Colby was knowledgable, professional and an overall pleasure to work with. I'm taking my new Audi to Dallas where we move and I can't wait!!! Thanks Colby for helping me into a car I've wanted for a long time!! A. Donahue


Good overall experience. Working out minor concerns

4.2
a81sturmer on 08/19/2014

Customer Service: 5.0 Quality Of Work: 3.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 4.0

I worked over the phone and by email with Eric Kneidel and Paula Brait. They were both extremely professional, prompt and thorough. I worked over the phone and in-person with Colby Pooler. Colby too was extremely personable, professional, prompt, curteous, knowlegeable and helpful. Overall the CPO A6, which I found through the internet, was as advertised. It seemed to perform flawlessly in the 2500 mile drive back to the Texas where I live.I did find a number of deep scratches in the clearcoat behind the right rear tire that were not addressed in the CPO inspection. I have yet to find the IPOD cable that was supposed to come with the car. Also it is not clear that the car ever had the 5000 mile service. The service was not stamped in the maintenance book, though the CPO inspection included that as an inspection item. I was not presented the opportunity to roll the Audi service plan into the purchase price. Also I would like more information on the repairs to the 3 wheels - were the wheels bent or was it just curb rash? I will pursue this additional info from the dealer.


Excellent experience

4.8
ahs on 08/19/2014

Customer Service: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

This was the best experience I have had buying a new car. I already knew what I wanted, but Colby was helpful and and very professional to work with - great sales team member. We went in just for a test drive and bought the car within the hour. No back and forth - straightforward.


Thank you Curt O'Donnell and Audi of Nashua!

5
pandwich on 07/31/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I went to Audi of Nashua because of their great reputation. That reputation is well deserved. My salesman, Curt O'Donnell was very courteous and low pressure. More importantly he was extremely knowledgable which helped us select exactly what I wanted at the price I wanted to pay. Couldn't be happier, I'll be back to buy my next car!


Excellent experience all around with all those involved.

5
wegundy on 07/25/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We were impressed by the attention, professionalism, enthusiasm, and strong product knowledge. The pace was about right with all parties showing a sense of urgency and hustle.


You never know...

5
kristen lavoie on 07/17/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Sometimes you dont know what youre missing until you open up your mind to possibilities that you think are out of your reach... My husband and I for the past few months have been throwing around the idea of trading in our larger SUV as our life has taken another path. Im the type of person that will research and research until the cows come home before making a larger purchase like a car. At first I dismissed the thought of an Audi because I thought it was out of the price range that I was willing for us to pay, but research pays off and there it was top 3 in the small luxury suv line all within the same price range. Really an Audi is in range?? We had already test drove one vehicle and we had an appointment to test drive another competitor. Just so happens we were near the Audi of Nashua dealership with time to spare before the next appointment so we popped in. Colby came out and was very polite, listened to what we were looking for and our needs it was very low pressure and casual. We had also told him we were killing time until our next appointment to view another competitor. Even after we told him that I never felt like he was pushing us or trying to sway us away from the other appointment. We ended up taking a Q5 out to fill our downtime and wow within 5 minutes I had already in my mind eliminated the vehicle we had test drove a few days before and was seriously questioning if I wanted to keep the other appointment. But I wanted to cross my ts and dot my is so we went to the other appointment and less than an hour later we were back at Audi. We got back in a knick of time too as there was another individual looking to purchase the Q5 we wanted and Colby was in a race to get us in that Q. He was busy but he carved out the appropriate amount of time for us to finalize the trade/purchase transaction. Im a newbie to the Audi family and Id have to say Im smiling every time walked up to it I actually dont mind my commute now! In the end it was a seamless, friendly transaction and Colby has done a great job with follow up and offering his assistance as I get acquainted with the Q. Happy cornering!


Colby is the man! - The Merry's

5
matthewe_merry on 07/17/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

So, my wife initially started off our Sunday having breakfast and talking about a new car for her for the fall and before we knew it we had decided to stop by Audi of Nashua to just look at a new Audi Allroad. Upon arriving to the dealership we were greeted by Colby, who at the time was in the middle of a couple of other tasks and without being prompted, Colby stopped everything he was doing and took the time and made my wife and I feel welcomed to Audi of Nashua as well as showed us the three 2014 Audi Allroads that just happened to be on sale for model year closeout. Colby was extremely knowledgable about the Allroad as well as other Audi models we were inquiring about and comparing during our recon mission. Without any sales pressure, Colby stepped inside the showroom and grabbed the keys to a 2014 Allroad and gave us a grand tour of the interior and exterior and allowed us to compare to the Q5 to see which car fit us best for our purpose. We were given the chance for a test drive and instantly were very happy with the Allroad and its drivability and performance as well as the interior options. After a short time hanging out in the showroom and crunching some numbers it was an easy decision, we were now Audi Allroad owners. I would have to say and my wife agrees, this was one of the best experiences at a car dealership that both her and I have had and as new Audi owners and new to Audi of Nashua, we look forward to doing future business with not only Colby but the rest of the Team at Audi of Nashua. Matt and Cait Merry


Long distance S4 purchase

5
Brad Fierstein on 07/15/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was looking for a very specific CPO car, and I found it in an online listing at Audi of Nashua. The team there was excellent, from answering my numerous questions early on, negotiating a price, and getting the financing done so I could make one trip up to see the car for the first time, get comfortable, and drive it home. They were pretty firm in their pricing, but to their credit they had an excellent inventory item that they knew would sell, and we agreed on a fair price to get a nice smooth transaction done. The entire experience was extremely professional, the car is fantastic and I am thrilled with my new ride.


Great experience

5
paul12345678 on 07/10/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Colby is a great person to work with very professional, his product knowledge about the Audi line is exceptional, the entire process was efficient, and completed in a timely manner, I highly recommend working with Colby, we are now a (3) Audi family and always enjoy working with Audi of Nashua, and their staff especially Eric Kneidel.Paul and Marlene Beauchesne


The Fuscos' , "So Very Happy!"

5
fusco.mike.1 on 07/08/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We've purchased and leased so many vehicles, over so many years, including 6 leased Audis. We have never had such a wonderful experience as we had working with our salesperson, Jeremy Gilbert. He is amazing! He has gone above and beyond anything we have experienced in the past. He has made himself available 24/7! We cannot begin to express our gratitude to him. We feel so very fortunate to have had the privilege of Jeremy's experience, knowledge, dedication, and kindness. Also, Thank you all, Audi of Nashua!


Audi Q 5 Purchase

5
mcway4 on 07/01/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Colby and the rest of the Audi of Nashua staff far exceeded our expectations when it comes to customer service. He was nothing but professional and maintained a clear line of communication throughout the sales process which was over a month in duration due to the ordering of a vehicle from Florida! Thanks again Colby for making it all happen for us!


Excellent customer service and overall fantastic experience!

5
lk35mm on 06/30/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I went into this dealership never having purchased or even driven an Audi so I was a little unsure of what to expect. My husband and I went in and were promptly greeted. Shane assessed my needs quickly and offered me a test drive. Of course I loved the car and we began the negotiation process with our trade and the price. I was pleasantly surprised at the fairness on our trade and the price of the car. The best part of this process was the efficiency and professionalism. I was there on Sunday and was driving away with my new car Monday evening. Shane checked in with me the next day and has been weekly to make sure I am happy. I truly feel this has been the best car buying experience with NO STRESS which I appreciate greatly. I can actually say it was fun. This certainly won't be the last Audi I purchase and hope that Shane will be there to buy my next one from!


Audi of Nashua Review

3.2
J_NH973511412 on 06/28/2014

Customer Service: 3.0 Quality Of Work: 3.0 Friendliness: 4.0 Pricing: 3.0 Overall Experience: 3.0

James Giniewicz is truly a phenomenal guy who knows his business. He's a straight shooter, no BS, very enthusiastic and works hard to meet customer expectations. I had a pretty tall order to fill, but James made it happen...within an extremely tight timeline. While I primarily worked with James, I did have the pleasure of interacting with some of the others as well, (Ryan LeBrun and Shane Weinberg).They are not receiving a 5 star rating for 3 reasons: 1 - Did not work with me on some post standard warranty items just over their exp. date, 2 - There are some areas that need improvement in their service department; disconnect amongst the staff, 3- They do not offer a very good value on their own trades.All in all...there is a great team of individuals working at Audi of Nashua, (much better than most).


Trading in my Q7 for an A7 (June 2014)

5
vsanchez9295 on 06/14/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Cars are not mere possessions, they are in some ways, an extended family member. Such was my Audi Q7, purchased in 2006. For example, my daughters learned to drive, were driven to their first day of high school, moved into college, and recently, attended college graduation in that Q7. Colby, with whom I dealt with at Audi of Nashua, understands that the miles on an odometer represent more than just mileage to car owner; they are like tree rings - a record of seasons past or in the case of a car, memories. During our conversation on the trade-in value of my Q7 Colby presented a professional and respectful demeanor that made the entire process of purchasing another car (a 2012 A7 in exceptionally good condition) a very pleasant and engaging experience. His thoroughness and attention to detail in every aspect of the purchase was highly appreciated. Moreover, as a result of his focus on my complete satisfaction, I have no doubt in the coming years, he will be there to help me with questions or issues that come up regarding my A7. Thanks to Colby, I purchased more than just a car. I gained an ally and advocate at Audi that will ensure I have many happy seasons to come in my A7.


Prompt and Thorough from Start to Finish

5
jamesademarco on 06/13/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My experience with Audi of Nashua could not have been more smooth. I initially called to inquire about their inventory and on the same day was able to visit the dealership, see the cars, have them appraise my trade-in, and leave with a very fair offer... all in the matter of a 1/2 hour (as I was on a tight schedule). They catered to me fully. In the days to follow, I was able to work efficiently with Shane as I needed to make a decision between a couple vehicles. Whether via phone or through emails, our communications were prompt, professional, and courteous. This all led to my purchasing a vehicle in short time. During the purchase process, different members of the team collaborated on handling the details with my trade-in, preparing the car I was purchasing, and working through financial and registration details with me. Again, an incredibly smooth process that had me in and out of the door in no time, with my new car. This included time that Shane spent with me, reviewing the details of the vehicle. In the days to follow, I received the courtesy of a follow-up call, to ensure all was well with the car... and then again about a month out. There is no doubt this dealer cares about me as a customer and my satisfaction with the vehicle I purchased from them.


Jeff Bushey's Audi purchase experience

5
jjbushey on 06/12/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I pulled up to the dealership and Patrick Holland was on the spot to help me with questions regarding new and used vehicles. He was able to held me determine quickly my needs and we determined the A3 was my best fit. I then was able to close the deal quickly with the finance manager, which educated me on my best choices for financing the car. I found Patrick and Eric highly knowledgeable and responsive to my needs to make an informative decision to purchase the new A3. This was my second purchase at this location and I have referred others to this organization.


all around quality dealership

4.6
rynL1985 on 06/07/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 4.0

I recently bought and Audi A5 back in March and was very happy with my purchase. My salesman Mike Rindo went above and beyond to help me get into this vehicle. After a few months of driving, I had come to notice that my AC was not working. After calling Mike, and have a face to face with sales Manager James Giniewicz and Ryan LeBrun. They were able to work with me and get my AC unit fixed with no cost to me after it had gone over the 1000 mile dealership warranty. Just another reason why I would come back to here purchase my next Audi. I would also recommend anybody in the market for a new Audi to make the trip to Audi of Nashua for a terrific car buying experienceA very satisfied customerRyan Lang


Highly Recommend Linda Petralia and Audi of Nashua

4.8
dayottejr on 06/05/2014

Customer Service: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I decided last minute to go buy a car so I went to Herb Chambers Audi of Burlington, MA. They promptly greeted me and showed me the cars I was looking for, I had already picked out two CPO (Certified Pre-Owned) Audi's online to save time. When I looked at them I found at least 5 things wrong with both cars (Scratches, Pain Running/Over Spray), Rust on one of them, Worn leather and so on. I questioned if these were Audi Certified or Dealer Certified, because in my opinion Audi would not of certified either car. When I questioned the issues with the cars the Salesman got rude. So I said I would go somewhere else.I called Audi of Nashua and asked if they had any CPO cars in stock that I could look at. In short I explained briefly my experience at Audi of Burlington and stated I didn't want to deal with that again. They said come down and they will certainly be able to assist me. When I walked in I was immediately greeted by Linda. She had asked some questions about what I was looking for and then proceeded to show me some cars to select for test rides. We test drove 5 cars in total and looked at 7 or 8 of them. Once I chose a car Linda proceeded to discus price, options that are available and how I wanted to pay, I had a pre approved loan for a decent rate, Linda explained that they didn't deal with the bank I was using due to the length of time it takes the bank to send the money. But she immediately stated that Audi could also get me financed and likely with a better rate. At this point the dealership was technically closed, but Linda and 3 other co-workers stayed 3 extra hours to complete all paperwork, get my loan approved and allow me to walk away as a proud owner of a CPO Audi.This is the type of experience everyone should receive when buying a car. I was able to purchase a great car for a great price. Linda did not pressure me in any way and made the whole experience pleasant. She took all the time needed and never once indicated that she needed to hurry up because they were closed. Everyone did all they can to make this happen in a very short amount of time.I would highly recommend Audi of Nashua and definitely work with Linda if she is available. But I am confident anyone there will give the same service based on my experience while I was there. I am currently looking to trade my Audi in and upgrade, Audi of Nashua will be my first stop and likely my last.Dennis


Used Lexus purchase

5
cole3967 on 06/03/2014

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Purchased a used 2011 Lexus RX350 from Colby Pooler on Saturday May 31st. We walked in around 1:45 and walked out around 4:45 with our new purchase. The entire sales and finance team worked dilligently in getting the SUV prepped so we could drive it home that evening. Overall Colbly is a solid customer service driven individual that worked hard to make sure we taken care of.Thanks again.


New Q5

5
wendyik on 05/28/2014

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We're thrilled with our new 2014 Q5 from Audi of Nashua and glad we had the opportunity to work with James and Colby. They were knowledgeable, friendly and incredibly easy to work with. Overall, it was a really positive experience.


Excellent Dealership.

5
Horizons1983 on 05/27/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

If you're looking for a new or CPO Audi in the Northern New England area, the only place you need to go is Audi of Nashua. Everyone there knows what they're doing and are pros. You will be treated well and they care about making you a lifelong customer. They don't want to sell you a car. They want to sell you all of your cars. Speedbumps are dealt with quickly and you genuinely feel like you are their top priority. They may not have the inventory of some of the "larger" dealerships in the area, but they more than make up for it with their courtesy, deals and attitude.


The most enjoyable car purchase experience!

5
meltg88 on 05/24/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Colby was professional, personable, extremely knowledgeable about Audi cars, leasing, and financing. He was HONEST and offered a solution so we could be in the car we wanted! There was no sales games or negotiating over trade in values or prices. Colby was up front about everything and we appreciate and value that honesty. We are so happy with our new car and I will definitely be returning to Colby for our future purchases!


Top Notch Certified Pre-Owned Sales Team

5
jgelbwachs on 05/20/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I recently purchased a Certified Pre-Owned A6 from Colby Pooler from Audi of Nashua and I couldn't be happier. Colby was incredibly knowledgeable about his Audi product line! Colby was very responsive to any inquiries and questions I had about my CPO purchase. His work ethic and customer service skills are amazing. Colby went the extra mile with his Sales manager Drew Gleason to make sure I was 100% satisfied with my A6. Together Colby and Drew made sure that my overall experience in dealing with Audi of Nashua was nothing less than perfect. I was very pleased with my CPO A6 I purchase. I definitely recommend seeing Colby Pooler at Audi of Nashua if you do decide to get an Audi!!


New Audi Car

4.8
celia6 on 04/30/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Jeremy Gilbert was a very pleasant, courteous and patient young man. After test driving new cars all day, we were impressed with the Audi A4 performance and appearance and therefore made the purchase. Only disappointment was that the technicians did not see quite a large scratch on the roof when it was detailed. However, we did return the following day and it was taken care of.


This is the 5th car I've bought from Audi of Nashua. ...

5
veldac on 04/07/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This is the 5th car I've bought from Audi of Nashua. For my new S5, I dealt with Jeremy Gilbert. He made my purchasing experience pleasant and very easy. Jeremy responded quickly to my emails and calls. He searched the area and internet for my perfect S5. Once I selected the car, he worked on my behalf to obtain a purchase price that I felt was fair. My husband and I are very happy with our whole experience with Jeremy Gilbert.


I leased an Audi A6 from Shane Weinberg. He was very...

5
brusso1 on 04/07/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I leased an Audi A6 from Shane Weinberg. He was very professional and made the whole leasing experience very easy and comfortable. My overall experience was great. I would recommend Shane to any co-workers and friends.


From start to finish the team did an outstanding job. ...

5
Chris__Topher on 04/07/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

From start to finish the team did an outstanding job. Extremely user friendly, engaged and responsive to requests. Really know their stuff. Whole process from initial contact to post purchase follow up has been seamless and enjoyable. Clearly a great team.


Road Trip from New Jersey

5
Stevegangi222 on 04/04/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have been scouring Autotrader for 6 months and I began my search for a BMW 535i xdrive, being a big man, comfort and fit was the most important feature, I drove the BMW 535, 740 IL and I was not comfortable, then the Jaguar XF, the Lincoln MKS, Caddilac CTS, Acura RLX and finally the Audi A 8L, after just sitting in the Audi A8 L, I knew that this was the vehicle for me, driving it was even more pleasurable. So my search began, after months of searching, I spotted the vehicle that had my name on it, a used 2014 Audi A8 L, located at Audi of Nashua, some 300 plus miles from my home. I immediately telephoned Audi of Nashua and asked to speak to a Sales Manager, Mr. James Giniewicz answered the call, James was so pleasant and friendly, I felt like I new him for years. I explained my desired deal to James and within 15 minutes I received a return call from James stating that the vehicle was not only available but he could make the deal per my terms, I was at that point the happiest 61 year old man in all of New Jersey. Wow, never in all my years was purchasing a new vehicle so easy and pleasurable. I stated that I would arrive on Saturday afternoon to complete the transaction. After a 5 hour drive, myself and fiancee arrived and were greeted by James and Mr. Colby Pooler, Sales Specialist, Colby was great, he immediately led us to refreshments and rest rooms and said that we should relax for a few minutes while he prepared my trade in for inspection, a much needed rest for sure. Within 10 minutes Colby returned, said everything was in order and a test drive was awaiting. My vehicle was prepped and ready to go. Colby spent the next 30 minutes explaining and teaching us the features we would need to make our trip home, He was patient and extremely knowledgeable. When we were finished it was time to meet Eric Kneidel, the Finance Manager. Eric was great, all my paperwork was prepared and ready, and went the extra mile to help reduce my interest rate by half a percentage point, what dealer does that for you! Eric made the usually painfull part of the transaction a real pleasure. When I was finished in finance, I met Ryan Lebrun, Sales Manager, Ryan was filled with tips for running and maintaining my new Audi for maximum performance and to reduce wear and tear, another great person in this already fantastic deal. Colby then completed his required paperwork, and we were ready to return home, but not before James came back and he and Colby congratulated me on my new purchase. If I were to write a script on the perfect auto purchase, I could not write it as well as I was treated by the entire staff at Audi of Nashua, They made this my most pleasurable purchase ever. I would recommend them to anyone in search of a new or used vehicle. The 600 mile round trip was my best ROAD TRIP ever.Thank you Audi of Nashua


I'll try to keep this short as its a long story: I...

5
Mkovacs13 on 03/24/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I'll try to keep this short as its a long story:I searched nationwide trying to find a CPO B8 Audi S4 in a manual in my price range, I had 3 options. I contacted all the dealerships and even at the start Paula at Audi Nashua was the most helpful. As I live around 800 miles from the dealership, she offered numerous options for obtaining the vehicle, from shipping it directly to me as well as meeting us at the Manchester Airport and driving us to the dealership to finalize the deal. After multiple email exchanges, we agreed upon a price (which is nice, as the other dealership were firm, and coldly not open to offers at all), and did nearly all the paperwork via email. We flew to the area two days later and on Saturday morning and we're picked up by Ryan LeBrun the sales manager, who was an awesome guy. Obviously a car lover and having had 7 Audi's in the past, half of them various S4's, we had a lot to talk about, which made the 20 minute drive fly by.As soon as we arrived we met both Paula and Linda (Our Audi Specialist), both of whom were just a wonderful in person as they had been on the phone and over the course of the email exchanges. Before going to see the car we we're offered various caffeinated beverage which was great as we had a 12 hour drive ahead of us! We started by looking over the car, and Linda when through some of the basic details, of the S4, which was immaculate, she was clearly aware we we're not normal customers having had such a lengthy Audi history. We then returned to the showroom, Linda went through the entire CPO process, and provided us all the documents pertaining to the vehicle; The Manuals, CPO documents, the detailed inspection report, the keys (including the emergency plasticy one), and a cool little Audi bag (which my wife did not get from the Audi dealer we purchased her Q5 from just 1 month prior......Linda gave her one too!).We then met with Eric Kneidel the Finance Manager who was ultra nice, and worked us through the paperwork very quickly, understanding our time constraints, and not wasting our time with the add-on products, that every other dealer seems to push.We were back to Linda for some closing items, and were instructed to take some water, soda, and snacks with us for the long ride home (I mean who does that? My mom didn't even offer me snacks!) She escorted us out to send us on our way (we even gave her a hug! when's the last time you hugged someone at your car dealership?? my guess is never), right before we pulled out, Paula also ran out to thank us for our business, and to wish us a safe ride home, with instructions that we send an email when we got in just to make sure everything went ok (which I forgot to do, but Paula didn't. She sent us a message Sunday morning hoping that everything went as planned and that we arrived home safely.)So, was the 800+ mile drive home worth it? I can say without any doubt yes, totally worth it. When we go to look for new Audi's in a few years, we will be contacting Nashua first to see if they can find what we're looking for, I would gladly go through the flights, driving, and the lot, just to do business with all of them again!


We could not have been happier with our experience. We...

5
quartzman1 on 03/23/2014

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We could not have been happier with our experience. We were treated with courtesy and professionalism right from the start. Even though we were in the market for a used car, we received the same attention and respect as would be expected had we purchased a new and far more expensive vehicle. Jeremy was knowledgeable and organized through the entire process. He was quick to return phone calls and delivered everything that was promised. We had the attention of all the professionals surrounding Jeremy and always felt that people in the dealership worked as a team to ensure our complete satisfaction. We could not have been more pleased with our experience and absolutely love our car!!


My wife and I had a terrific experience at Audi Nashua. ...

5
kmb18 on 03/22/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My wife and I had a terrific experience at Audi Nashua. We had been searching on and off for a car for several months. We came across a vehicle we were interested at Audi Nashua so decided to stop in and check it out. We were immediately met with a very friendly, courteous and professional staff and there was not hint of any kind of sales pressure at all. We had performed many online searches for a vehicle and the price point for the car we came to see was very well priced. After talking with several dealers and getting very low offers for a trade-in on our existing vehicle, we felt that the trade-in value we agreed to was very fair and around what we were targeting. We did not intend to leave the dealership with a purchase, but that is exactly what happened. We felt very comfortable during the entire process and would not hesitate to refer Colby and Audi Nashua.


Excellent experience. Was able to purchase a great car...

5
erickellar on 03/22/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Excellent experience. Was able to purchase a great car for a great price. Linda did not pressure me in any way and made the whole experience pleasant.


Colby was amazing to work with when I was looking for and...

5
aprille610 on 03/15/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Colby was amazing to work with when I was looking for and purchasing my 2014 Audi Q5. He was extremely helpful and accommodating. He was very accessible and answered any and all questions I had. I had to wait a few months before I received my car. He kept me informed as to when my car would be available. I was pleasantly surprised and happy when he called to tell me my car was coming in earlier than anticipated. This was my first Audi that I bought. When I went to the dealership to pick it up, he placed a big bow on my car. It was a fantastic experience. When the time comes, I'm will most definitely be back to see Colby.


My husband and I had a great experience buy a certified...

5
jessicaudina on 03/12/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My husband and I had a great experience buy a certified pre-owned Q7 with Jeremy at Audi. He was very helpful in anwering all of our question during and after the purchase. He makes himself available to call anytime even after the purchase was made. He was willing to stay after hours in order for us to get the car on the day we wanted. All of the other staff that we enountered were also very friendly and helpful. We have 2 small children who needed to come with us to the dealership a few times. They were welcoming to our kids and very understanding of how they do not sit still for anything.


Curt O'Donnell was very knowledgeable about the...

5
GeeWhizPilot on 03/06/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Overall Experience: 5.0

Curt O'Donnell was very knowledgeable about the entire Audi line. He took the time to understand the type of car I was seeking and made several helpful recommendations. Great experience!


My husbandand I recently purchased a new 2014 Q5 from...

5
lmac0925 on 03/05/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My husbandand I recently purchased a new 2014 Q5 from this dealership. We worked with Colby Pooler who made the process very easy and stress free. He was very willing to work with us to find a car that fit our needs and was very personable, professional and informative. He was also very timely in returning our phone calls and answering all our questions regarding our new vehicle. The couple of months we had to wait for our Q5's arrival was absolutely worth the wait! Colby kept us well updated on the progress of our car's arrival throughout the whole process. I am very satisfied with my experience in working with Colby and the staff at Audi of Nashua and am also extremely satisfied with my final product! I love my car! I would not hesitate to return to this dealership in the future to work with Colby and would recommend the same to my friends and family.


The atmosphere at this dealership was very pleasant and...

4.8
Kconve6231 on 03/05/2014

Customer Service: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

The atmosphere at this dealership was very pleasant and professional. Colby Pooler did an excellent job presenting the car I was interested in and displayed a thorough knowledge of the car and its features. He was friendly, patient, and professional, and he obviously believed in the product he was selling.


My friend and I are both interested in purchasing a new...

5
Ncandelier on 03/04/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Overall Experience: 5.0

My friend and I are both interested in purchasing a new car soon, and had stopped in to find out more information, and availability. This dealership was not your typical, uptight dealership. We were greeted by Linda Petralia, who is AMAZING! She had a smile on her face the entire time, and made sure to answer all of our questions. She was easy-going and didn't pressure us into anything, while making sure to still get down to business and keep it relevant. Even management was similar in attitude! I am definitely impressed. I look forward to working with her more, when it comes time to make my final decision.


Jeremy did a great job walking us through the process of...

5
2014BeckyJ on 03/04/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Jeremy did a great job walking us through the process of buying out first Audi (used) and taking the time to answer all our questions. Normally, I don't like taking cars out for a test drive, but Jeremy explained everything so well and put me totally at ease during the drive, even though it was in the middle of a snowstorm. In fact, everyone at Audi of Nashua was very friendly and helpful. Even after our purchase, Jeremy continues to help us out and answer any questions that come up. I love my A4 so much that my husband feels like he never gets a chance to drive it, and my experience so far makes me look forward to a continuing relationship with this dealership.


$42,981

Mileage: 8752

Color: Other

Transmission: 8-speed Automatic

Body Style: SUV

City: Nashua, NH

Engine Type: 340 hp 3.3L I6

$34,993

Mileage: 32806

Color: Other

Transmission: 7-speed Automatic

Body Style: Sedan

City: Nashua, NH

Engine Type: 261 hp 2L I4

$19,981

Mileage: 82344

Color: Other

Transmission: 7-speed Automatic

Body Style: Sedan

City: Nashua, NH

Engine Type: 300 hp 3L V6

Go to all dealer listings


® 2024 CARSDESK. All Rights Reserved.