Audi of Huntington

Excellent!!!! A+++

Excellent service from friendly staff, great inventory and ease of sale from beginning to end. Best car shopping experience yet. Upon arriving I was impressed with the quality of the overall appearance of the place and the selection of inventory. I was greeted immediately and with courtesy and the same great attitude was maintained throughout the whole sale. It a pleasure buying a vehicle from there. My salesperson Richard Plush showed me their vast variety of vehicles and along with his manager Peter Turano helped me get exactly what I was looking for and for a better price then I was expecting. They were not pushy or arrogant as all the other dealerships that I had visited before. What I appreciated the most was their professionalism and how quick and they made the whole sale happen. No pointless waiting around wasting my time. The paperwork was done when I went back to pick up my vehicle with no surprises. Richard explained everything thoroughly and I was on my way home in my new vehicle shortly after arriving.

AWESOME!

DEALING WITH JEFF HARRIS AND HIS STAFF WAS ABSOLUTELY A GREAT EXPERIENCE FROM START TO FINISH! THE HONESTY AND PROFESSIONALISM MADE LEASING MY SECOND AUDI FROM THEM A PURELY EASY AND COMFORTABLE EXPERIENCE.HIGHLY RECOMMEND JEFF AND HUNTINGTON AUDI!GRATITUDE TO QUINN MUI AS WELL FOR HIS ASSISTANCE IN THIS PROCESS

New Lease 1st Audi

Just got my first Audi a few weeks ago and it's a great car. One of my favorite cars to drive! Thank you Quinn and the Huntington team for the wonderful experience and great deal!!

Great

i bought my 1st Audi two weeks ago and he was so helpful and professional throughout the whole process. will definitely recommend. i came in multiple times with many questions on various models, he always was able to answer all the questions and always had time for me.

Amazing Experience

I had the pleasure of working with Tooba for my first Audi purchase. We had an exact car in mind, and she helped me to purchase it and take it home the very next day. She made the entire process very easy and painless! I would highly recommend purchasing from Tooba at Audi of Huntington!

Worst Experience in 50 Years

I purchased not leased a 2017 Q7 in May and the car came with small spider type scratches all over. It was a cloudy day when I picked up the car so I didn't see the scratches. They had to send the car out to be polished which seemed to work for a few months but now It looks like a 5 year old car again. The Service Manager Mark Porcillo told me yesterday "that is an old issue and it's closed". Can you imagine? Now the worst: I ordered touch up paint Ink Blue Metallic and received Ink Blue PEARL. I was told by 2 people in Parts that the number on the computer matches the number on the paint and assured ne it was the right color. Now with the touch up on the car the color is completely different at least 5-7 shades lighter and not Metallic. The service manager said it was close enough despite that you can see the difference from 10 feet away. He insisted that it was "close enough" and the colors never match with touch up. Total Lie. He said and I quote "I will give you $20 out of my pocket for the refund". Disgraceful. What would I do for touch up paint? Order another one from Audi with the incorrect name. Deep thought process. He said "take it to a body shop and they can match the paint". Seriously, a comment from management? I called Audi USA headquarters and a supervisor was supposed to call me. Yup--no call. I sent 2 emails to the GM and Sales manager at Huntington Audi and again not even the courtesy of a call or email. Quality. If anyone would like to see my "new" car condition I can meet you outside their showroom.Next step--I will do what Manager Porcillo said and take it to a local Huntington body shop. Can you imagine this? I will have them match and repair the color mismatch. I have photos to show the Pearl color. I will file a claim in Huntington Small Claims court and let the judge resolve this disgraceful situation. I don't get paid to write reviews and do not write reviews for friends as we all know is done quite often. I will write you all a follow up when the court resolves this

Awesome experience - New Audi w Rich!

I recently leased a new Audi A3 with Rich....and I love my new car! Rich was a pleasure to work with, was accessible to me throughout the process, answered all my questions, and got me a great deal! He even picked me up from the train station when I was ready to get my car!!!

1st time leading a car

This was my first time leasing a car. It was a pleasure working with Tooba Umar during the process and I received a more than fair deal on the Q3 without any stress. She's honest (you don't get that pushy car salesman feel at all with her) and takes the time to explore all options for you and makes the process enjoyable. I even briefly checked out other Audi dealerships for the exact same model/ features and I'm confident that I couldn't possibly have found a better deal or had a better experience. I highly recommend working with Tooba Umar of Audi of Huntington.

A Pleasure to Deal with

Having leased many cars this was the first time I dealt with Audi of Huntington and I was very impressed and satisfied with my experience there. I was treated very fair (and I did shop around too) and everyone I dealt with was very very professional The dealership even resolved some of the mistakes that the auto insurance company created it transferring my plates from my BMW to my new 2017 Audi A4.I would recommend the dealership and Tooba Umar.Sincerely,Richard

Bruce and Jeff are the best!!!!

I just had a great experience at Audi of Huntington,Bruce was exceptional. He really took the time to go over everything with me and showed me all the details of my new Q5 on delivery day. Bruce is just an overall nice guy, no games like most car salesman. The manager Jeff was also so nice and really tried to help work with me in any way he could. I commend these men on their professionalism and friendliness. If anyone needs a new Audi go see Bruce at Audi of Huntington! You won't be disappointed .

Wonderful experience

As a person who has often said that I would rather undergo a colonoscopy than have to deal with the petty negotiations of car salespeople, I want to commend Huntington Audi for making my recent Audi lease a positive and pain-free process. The bulk of the praise goes to my salesperson, Tooba Umar. Tooba gave us an excellent price right from the beginning rather than us having to endure the endless back and forth negotiations that typically occur. She did not pull the multiple trips to "talk to my manager," but came back to us with an excellent offer the first time. We had not intended to lease a car that day but, could not pass up the offer. Tooba was extremely pleasant to deal with and made the transaction seamless. She delivered my new car quickly, on time and at my convenience. She showed great patience in going over the many features of our new car. Neither she nor anyone else at Huntington Audi pulled the "hard sell" to try and get us to buy extra coverage or products that we do not need.

Overall experience

Having previously had horrible experiences with purchasing many cars at other dealerships over the years, I must acknowledge that I went in to Audi of Huntington with a defensive attitude. I went to lease or purchase a new Audi S6, having first test driven one at Atlantic Audi. Atlantic was a loser from every aspect, from the inexperienced salesperson, disinterested sales manager, to the incomplete price quoting. Basically, your typical sleazy dealer with an upscale showroom.So, off to Huntington Audi, sort of expecting the same. I was sent to see Errol FettahLioglu, Totally different, customer based approach, Errol suggested a pre-owned S-6 with low mileage. The car was perfect. Not a scratch , nick or any issues. The dealership was very fair with pricing, and I had done my homework, knowing what I' was willing to pay. We closed the transaction and I picked up the car within the next few days, Everything went off without a hitch. I left, a very satisfied customer, definitely with plans to return in the future.Subsequently a small problem with the ac popped up on the Saturday of Memorial Day weekend. The service writers were able, at very short notice, to put me into a new A-6 courtesy loaner until my car was fixed on the first workday back. I couldn't have asked for more professional treatment.Bottom line. If you're looking for an Audi, try these folks out. No hard sell, no unfilled promises and very reasonable on the pricing.Thank you Errol and the rest of the employees at Huntington Audi.

Horrible experience, horrible management

Horrible experience, horrible management. Hit by a car in their parking lot by an employee, no sympathy, no concern and no follow through by management. Would not send my worst enemy to deal with them. We are previous customers, but never again.

Always Impressed

I just visited the new Audi of Huntington for my yearly service for my R8. I knew that they were renovating but WOW, what an amazing set up they have now. Now the dealership looks as great as the people that work there. The service department team runs as smooth as my car. Friendly,Helpful,Courteous,Accommodating, and most importantly Timely!!!! Jenna DeVito is the best, she had my loaner car ready and waiting with a hot cup of coffee and I was off to work. My car was ready at the end of the day as promised. As far as cost goes last year David Zelen took the time to make me a print out of what 4 years of maintenance would cost and pointed out the HUGE savings in purchasing Audi Care. I was so impressed that he took the time to explain the plan and was only interested in helping me SAVE money. I'm very lucky to drive a supercar, but I'm just as lucky to have a super mechanic, I need to thank John Lynch, he is not just a mechanic he is a certified R8 super car mechanic, highly trained and not many with his experience, I'm so glad they have this highly skilled professional on their team. Mark Porcillo is the service manager he has obviously put together a great set of people who communicate with each other as well as with the customer. All in all a great service department, a beautiful facility, and as always ALWAYS IMPRESSED

Phenomenal service!

After facing a totally unprofessional, disappointing, and unhelpful experience at the Biner Audi dealership in Great Neck, NY I decided to give Audi of Huntington a shot. Immediately, I experienced a welcoming atmosphere, and stuff that was extremely professional, courteous, and willing to help. In particular, my salesperson, Tooba Umar, provided an extremely pleasant car buying experience, and within an hour I walked out extremely happy as I had made a deposit for certified pre-used vehicle. She is very knowledgeable, friendly, patient, and extremely helpful. There was little need for negotiation, as she immediately was able to provide was I was looking for, and for a fair price. I did not feel pressured at any time, and there was no games with the price. Even though it was a rainy Sunday, and the dealership was about to close, Tooba was okay with us making several trips out to the vehicles so that I could be comfortable about my decision. You could tell that she really cares about customer satisfaction, and always tries to squeeze the best available deal for you. In my situation, the car that I was about to buy had several tiny scratches on the front bumper for which I had requested to be touched-up. She went above-and-beyond with the management department, and exceeded my expectations by getting the problem addressed quickly and professionally. Also, all the employees whom I interacted with in both the financing and service departments delivered exceptional service. All in all, Tooba did a phenomenal job, and I am extremely happy with every aspect of my purchase at the Audi of Huntington! I would definitely recommend this dealership and plan on returning there for future purchases!

The best Dealer ever

Tooba this was by far the best and easiest time I ever had purchasing a car . You were such a pleasure to work with. This is my 10 car and this is also the 1st time that I drove off the lot with my new car and did not feel as if I just got ripped off by some sleazy car dealer . Thank you so much .

Audi of Huntington Superior Service Team

Mark Porcillo, the service manager of Audi of Huntington, is extremely accommodating and knowledgeable and always makes sure his team delivers great and superior service!

Fantastic Service

The service was excellent. The service manager (Mark) was a pleasure to deal with. He was knowledgeable and courteous. He made the experience easy and comfortable. The work done to my car was right on target. They fixed the things I mentioned as well as things I wasn't aware of.I would recommend this dealership to anyone buying an Audi

Amazing Service Experience

I recently visited Audi of Huntington for both of my cars to be serviced. My experience was superior to any other dealership I've ever been to and the service manager in-particular was attentive to all of my questions and concerns. I would recommend them to anyone looking for a 5-star service experience.

My Audi of Huntington experience!

Tooba,Just wanted to express how wonderful the experience of buying an Audi from you was. Ive wanted to buy a car from you for years but each time it just didnt work out financially. I have bought plenty of cars in my life from BMW, Mercedes, Porsche, Volvo, Saab, Range Rover and of course the Maserati and never have I had such a pleasant purchasing exchange. Wanted to thank you and Jeff Harris for being straight forward and an overall pleasure to deal with. The Jeff/Tooba duo gets a 10 star rating from me and that dealership should know what a class act you both were. I will always recommend Audi of Huntington to anyone interested in an Audi. Thank you again! P.S.--- I am in love with my A8!!!Regards,Michael GiambroneAssistant ControllerPro-Tek of NY, Inc.866-773-7717

Positive Experience with Tooba Umar and Dolores Russell

I recently purchased a late model used Audi at Audi of Huntington. Beginning to end I had a very positive experience. I was fortunate to have Tooba Umar help me throughout the sales process. She was knowledgeable, professional, considerate, thorough, and easy-going. I also enjoyed interacting with Financial Services Manager Dolores Russell. She too was professional, knowledgeable, thorough, and reassuring. I was very satisfied in each of my interactions with Tooba and Dolores, which reflects favorably on the dealership overall.

Tooba Umar is an excellent and trustworthy sales person!

My husband and I,once again, leased an Audi from Tooba Umar. Tooba is a professional and knowledgable sales person. She explained all the options available, offered us a good deal on a new lease and patiently explained and demonstrated all the features on the day we picked up our new A3. We feel we have established a relationship with her and would be happy to do business with her again.

Horrible experience. Horrible service manager.

The service manager is extremely unprofessional, rude, dishonest and neglectful. He leaves jobs incomplete and neglects to complete his unfinished work. He tells people he is out to lunch all day and refuses to get on the phone. Once you do get on the phone with him, he hangs up on you and is very rude. I asked for my paperwork to be sent over and he denied to send it over. I have had many issues over and over with audi of huntington. They messed up my engine and ever since it has been problem after problem with my car. After putting my new engine in they failed to charge my AC so now my AC is blowing out hot air. I asked to bring my car into Audi of Huntington thinking they would fix the problem they caused and the service manager told me I can never get my car serviced there ever again. Don't ever buy a vehicle from Audi of Huntington. They will betray you and they are full of scams. Never in my life have I been in a situation like this until going to Audi of Huntington. I must say their business is the worst business I have ever came by in my entire life. I am also in this type of industry for work and if we ever treated our customers this way we would never grow as a company. I have had many clients, friends and family transfer their business over to Audi of Smithtown. After they fix my problem that they have caused and never finished I will then be relocating my service to Audi of Smithtown. They are very reliable and nothing like the Huntington location. I plan on buying the Audi A6 very soon and was going to give my business to Audi of Huntington but because of the service manager and him being very disrespectful they have lost a very great customer. Do not ever buy a vehicle or service your car here. You will have nothing but problems.

Extremely helpful sales person

The sales person, Tooba Umar, was wonderful and helped us with various options to stay within our budget. The entire leasing process and follow up was seamless. We hope to go back in three years!

Great Dealership

We recently purchased Audi Q5 2.0T premium plus from this dealership, and we absolutely love our new car. And to ensure we had the Best experience of Audi Huntington. Lot of credit goes to Tony Tonchev !!! For making this smooth for as from very beginning. We highly recommended this dealership.Greg Zastawny

Pleasant lease experience!

Leased my second Audi from Erol Fettahlioglu at Audi of Huntington. Easy and without headaches which is why I went back. Erol as always went out of his way to do whatever he could do to make it an easy experience for me.

Crooks and Frauds

DO NOT SHOP AT THIS AUDI!!! They sell certified used cars with accidents on it but conceals the accident on their car faxes. This is what happened to me. I bought a Q5 from them after seeing a clean car fax in May 2015. I went to an MB dealership 6 months later to trade it in because my family of 5 was outgrowing it. There was an accident on the car fax that occurred 6 months PRIOR to my purchase in early Dec. 2014. They hid the accident, sold it under the false pretense that it was a clean car. I contacted Audi Corporate, their GM and their Pre-owned manager and they did NOTHING to rectify the situation other than to say it's not their fault. YOU ARE IN THE BUSINESS OF SELLING CARS!! Why would you NOT KNOW?? Crooks is what they are. After multiple numerous attempts at having them do the right thing by buying the car back (which they won't), I, the consumer is penalized with a car i would NEVER have purchased. No conscience, no integrity. Flat out crooks. I have both car faxes to prove their dishonesty. On top of that, they lent out my car as a LOANER while it was there for its 25k check up. Someone left their personal folder for restaurant PURCHASE ORDERS in my car. The service manager called me to ask me if it was in the passenger side of my car and that it needed to be returned to it's rightful owner who was looking for it. DESPICABLE!! They are saying it was lunch orders for their service guys. Meanwhile, I talked to the owner of the folder. Liars and Crooks!! Save yourself the trouble, don't even look this way. Go elsewhere. This place needs an overhaul in management. Its a sleezy dealership!

exremley helpful

Erol not only found the car of my dreams but held it for me for 2 months while waiting for mortgage approval so I could register it in Suffolk County rather than NYC, when no other dealer would

Terrific car leasing experience!!

I was referred to Erol Fettahlioglu at Audi of Huntington during a conversation about beginning my search to replace my current Infiniti G37XS sedan. A few years ago I had tried to negotiate a lease on an Audi A4 but didn't meet with success.I met with Erol and went through all of my wish list items, including a manual transmission. Erol was able to locate the vehicle equipped how I wanted it. We took a fairly long test drive in an A4 service loaner during which Erol explained and demonstrated the features of the A4 and all of its strengths. After eliminating all other contenders Erol and I worked out a lease agreement. After Dolores Russell, the finance manager, solved the difficulties I encountered trying to turn in my Infiniti, I took possession the Friday after Thanksgiving. Erol went through all of the features of the A4 as part of the delivery process.The A4 is a great drive and the entire leasing experience was painless and pleasurable. I would highly recommend Erol and the dealership to my friends and family if and when the need for a new car arises.Thanks Erol! (and Dolores)

Customer Loyalty??? Huntington Audi spits on you!!!

I owned a 2013 A3 TDI that was part of the VW/Audi EPA scandal. You would think that after buying this car from Huntington Audi and loyally and exclusively servicing it with them for 3+ years they would be helpful and fair in negotiating a trade-in for a Q5 purchase. WRONG!!!! Really, really disappointing. Fortunately a local BMW dealer offered me 25% more for my EPA cheating TDI, so I bought an X4. GOODBYE AUDI, won't miss you.

Horrible service and unreliable.

I brought my car into Audi for the recall for the oil consumption. They replaced my pistons and rings and I was very happy. A couple of days later I was driving my car and my wheel locks up, my car stops driving while I was in the middle of the road. I almost got into an accident. I called Audi to have them tow my car and they found out that they messed up my engine. They had to order me a new engine from Germany which took a month to get here because a rod fell off. I finally get my car back a month later and I am driving on the highway and the belly from underneath my car flies off. Once again I almost got into an accident because they didn't put it on properly. My car was back at Audi once again. After getting my car back the next day I go to start my car and it was taking a while to start. I bring my car back to Audi and they tell me I need a new battery. They also forgot to hook my vacuum hose back up. It has been one thing after another with them. I spoke to the service manager at Audi named Mark Porcillo who was very very rude and unprofessional. Every time I would explain how I was upset he would speak over me and tell me that we are going to end this conversation right here. He is a very unprofessional guy who does not know how to speak to customers and I would never in my life recommend anyone to Audi of Huntington after speaking to him. I work for an insurance company and refer a bunch of my clients there but I will never again. He was very unhelpful and made the situation worse. He did not apologize to me or make me feel better knowing how upset I was. Instead, he told me to bring the loaner back right away or he is calling the police. This guy is horrible and I will never service my car at Audi of Huntington again.

Rich Plush and MY SQ5

Bought my very first Audi at Huntington Audi this past September. I had been test driving the A4, S4, S3 and SQ5. To purchase I was considering the SQ5 and the S4 both slightly used to save some money, although I really wanted the SQ5. Finding a used SQ5 was frustrating because getting one with the price, options and milage I wanted was difficult and the price on them was much higher than a similar S4. I called a few Audi dealers in my area and I received a call back from Rich Plush from Audi of Huntington. He told me he would get me in to a brand new SQ5 for near the cost of a used one. I really couldn't believe it but he had one in stock that was perfect for me and we made the deal. He made sure I was happy with the transaction and continues to follow up with me occasionally to see how it's going which I appreciate. If you are looking for an Audi call Audi of Huntington and ask for Rich Plush....you will be glad you did. -Gary S (2016 SQ5)

Seriously overrated, don't let the commercials fool you

These guys show no loyalty whatsoever, so we ended up at their parent company Volkswagen and did much better. And this was after two straight leases there. Don't waste your time and money with this group

Online Staff not friendly

I can't speak for their friendliness of the staff in person but I am from out of state and inquired about a vehicle I saw online and basically got told to stop wasting their time. I asked several times regarding a vehicles specifications and history, got several responses and then did not hear back and when I asked why I had not heard back and if the vehicle was still available I got a response from one of their online team members saying "what are you talking about....we spoke all day the other day...." and that was it. Now I'm not the richest person out there but was a serious buyer and can tell you I will NEVER consider this dealership in the future. Again I cannot speak to their friendliness and professionalism in person but their online staff needs serious help.

Overall good experience

Erlo my sales man was very helpful when I had a problem with my used car sale. He was able to get me the best price on the car I wanted. I highly recommend Audi of Huntington. I was very pleased with the service!

Tooba

I just recently purchased a 2009 A4 Convertible from Audi of Huntington. Buying a car can usually be a stressful and challenge at the least. This experience was easy and a pleasure. From the very fist minute till the final delivery. Each and every person I dealt with was pleasant, easy and honest. Never any pressure to purchase anything I didn't want or need. My salesperson Tooba Umar was absolutely fantastic and a joy to work with. She took care of every concern and was extremely knowledgeable about the car as well as made the process enjoyable. I would highly recommend Tooba and this dealership to everyone. Thank Tooba for an awesome job and experience.JS

Bought a New car

I want to thank you for hiring Tooba Umar, she is an amazing sales associate. She made my leasing a car a delightful experience. Her knowledge of the car and her wonderful personality was extremely refreshing. I would recommend your dealership and Tooba Umar to anyone interested in buying an Audi. Thank you, Allan Alkes

Problematic Vehicle Little Assistance from Sales Department

In January of 2015 I purchased a CPO 2010 A5. Within 6 months I began having serious mechanical difficulties with the car. Although to date all issues have been rectified by the service department, the sales department has been unwilling to make an acceptable deal with me to put me into another vehicle when clearly my vehicle is a "lemon". The general manager has never even responded to my attempts to contact him. Since I purchased the car, it has been associated with a recall and a class action suit. It has been in for service no fewer than 6 times, and yet the dealership nor Audi Corporate is willing to work with me. This will certainly be my last dealing with Audi of Huntington, and mostly likely, the last Audi I will own

Tooba Umar

I purchased a used 2012 Audi A4 and the sales person, Tooba Umar, was awesome. She even noticed damage on the vehicle that I did not and had it sent out to be fixed. She's very low key and the best and I would recommend her to anyone. Visit Audi of Huntington and ask for Tooba!

Best dealer ever

I recently went to Audi of Huntington and left with my A3 2015....thanks to Rich!!! He was sharp, with great customer service skills and very professional, and even when I encoutered some issues, he was there to answer and solve it all - pretty fast and courteous!! Very happy with the whole experience! Super recommend! Rich is fantastic! And my Audi is superb!!

Great New Car experience!

I had the greatest experience with Richard Plush. Walking into a dealership alone as a female was quite intimidating. However Richard made sure I understand the whole process and the sale was done with transparency and integrity. I would recommend this dealership to anyone who's interested in getting an Audi

Great experience, easy to work with

i just picked up my new Q5 this morning. The whole experience of shopping in this Audi of Huntington was wonderful. Tooba Umar was helping me along the process with straight forward and nothing to be hidden attitude. Shopping for car should be this easy. Thank you Tooba. Keep up the great work.

Excellent experience !!!

I just had a great experience working with Tooba Umar ! I came into Audi of Huntington to see if the Summer Of Audi event was as good as the TV ads made it sound. My current lease on my 2012 Audi A6 3.0 still had 2 months to go and I was very pleased with the deal on a new 2016 A6 3.0. Tooba had been recommended to me by a friend and everything he said is true! She was a pleasure to work with and made the whole experience the best I've ever had with a car dealer. I would highly recommend Tooba Umar at Audi of Huntington.

Wonderful experience!

Great dealership and Jim was an absolute pleasure to work with all the way around (very helpful and friendly)! I would definitely request him again.

Great sales staff/manager, so so prep dept

Our sales guys (Bruce and Dimitar) were the best I've dealt with in years. Jeff was even better! They are very friendly, and their deal (A3 Cabriolet) was great. Since I'm an amateur detailer, I asked that they put a prep guy on the car who cared. We arrived, signed all the paperwork, and when I went to inspect the car, it took me about 5 seconds to notice a very small dent/imperfection on the quarter panel that the prep person "overlooked" (probably inflicted him/herself), and failed to disclose to the sales staff. Needless to say, we were a little taken back, and after ordering it early May (pick up was 6/3), we were quite unhappy. Sure their PDR guy may be able to "work" the panel imperfection, but we took a day or two to discuss things, and determined that we were not going to "throw the baby out with the bathwater", so we went back and ended up taking the car with the rather small defect. Had we not "ordered" this vehicle (I normally buy in stock cars), we probably would have swapped out to another vehicle, but Dimitri, myself, Bruce and Jeff had enough time into this deal already, and to scrap the deal for something this insignificant seemed foolish - especially considering that procuring another vehicle with the exact color/equipment combo would have been practically impossible. Besides, going back to pick up the car enabled us to meet Tooba! Wow is she friendly - and she's got a good eye for panel imperfections! I must say, at the end of the day (or shall we say several), we were so pleased with the way Dimitri, Jeff, Bruce (and Tooba) treated us, that accepting the car with the small issue really didn't matter any more. It did help that they offered to provide oil changes during our ownership experience - which I thought was fairly generous. The experience at this dealership is hands down the best I've had in my 32 years of purchasing new vehicles. Will be back in 36 months! Really enjoying this vehicle...

Tooba is Audi of Huntington's greatest asset

We just leased our 2nd Audi with Tooba and it was the fastest deal we ever made. No negotiating was necessary. She understood our budget, presented her best offer and we signed minutes later. The car had to be pulled from another dealership but within days Tooba had the car. She is passionate about AUDI and was just as excited as we were when we picked up the car. We were running very late and arrived close to 8pm but she insisted on going over all the features including the setup of the Bluetooth even though we were familiar with the car. She handled the delivery as if it was our very first car.With Tooba there are no lies, no pressure, no stress, and no nonsense. A straightforward Car Salesperson is a rarity and that is why her customers adore her. She is Audi of Hungtington's greatest asset.

White glove service

Karen is phenomenal. I've leased three Audis from Karen and every time she took care of all the problems I caused her. The one before last time I moved to a new house and changed the address in the middle of signing the lease, and Karen took care of all the paperwork, registration, new license plates and so on. I had to show up and get the new car - zero headache. The last car I leased, I caused her even more problems - I agreed to lease an new car and left on vacation before it arrived. I left my old car with Karen - she turned it in for me, got the new car ready, contacted my insurance agent and got me the new insurance. When I came back from vacation I just had to show up, get the new car, and enjoy. White glove service doesn't even begin to describe the level of service I got. Thank you, Karen!

Erol was great

I recently went to take a look at the Audi A4 and after a test drive and conversation with Erol I decided to make the change from Mercedes to Audi. I've had my car less then a week and I am so happy with my decision to change. Erol made the switch so easy and he was so informative and really took the time to go over everything with me until I was comfortable driving off the lot. Anyone looking for an Audi should stop by and see Erol Fettahlioglu.

Worst service

I had a damage on my Q7 which i bought from the same dealer 2 months ago. When I gave them the car to fix some other minir issue with it, there were no external damages to the rear right side door, they keep saying that i did the damage to the external part of the door. Don't know what they did but now i got problems with my front side passenger door as well. Qnd the service manager was so rude that he told me to complaint about it to audi. And i did called to audi and no luck there, they are also that they belive the service center manager.

Tooba is GREAT!

This experience was fast and easy! I really loved how Tooba answered all my questions and helped me get into the car of my dreams! Thank youuuu

Very pleasant experience... because Tooba took over

Tooba is great, I'd walked out on a salesman who had no time for me a few weeks before she called me, but she kept the process going so smoothly I just went with it. Actually, she took the time to show my kid how everything works in the new car and because I showed up without it, Tooba had to follow me home to get my old title. I feel guilty about that - she's sweet but obviously busy and had to suffer my forgetfulness on more than 1 occassion. She's always smiling so sweet you have to like her. I liked her even better when I saw she's fast and efficient. I'm a stockbroker so I can tell you she is really good at running numbers quickly for you at the sale. Quick, easy, Tooba's likeable, a reasonable person... This location really moves cars, always busy in there. So that's my review. I was 5 minutes from going for a Lincoln but I liked Tooba so much I took the Audi. I'd fill out a questionnaire and recommend her as a saleswoman for a fun and efficient experience but i never got one. So this is my review: Tooba at Huntington gets a 10, or 100 - whatever the highest rating is for professionalism. Actually I had a very pleasant experience because of her. My last word - I love my Audi!

Liar!

Drove 2.5 hours for a waste of time.i called there on Sunday about an A6 preowned .spoke with Dina Nelson i explained her my financial situation and she convinced me how aggressive they are to Make a deal.i was Told they would get it for me Monday or Tuesday on location and I should email her any time. I emailed her Sunday night that I would come Monday morning .i never recieved a response.i called her Monday morning at 9 am told her I would be there by 10.mind you I live in south NJ .i got there and no car.and to add to frustration ,she pawns me off to sales person like a rag doll.finally car comes at 11am. car has yellow markings on it and says it can't come off sorry. I say thanks for wasting time. I get a call 10 min later that it is going to,body to get fixed. Really ? I get a call next day with pics of repair done. He asks me if I want to come back .i tell Abe what I was looking to spend ,he come back and tells me they dropped price 500.that is aggressive.?i was never so pissed off .pat on back to Dena for smoothing me over to convince me to drive over 2 hours .Live and Learn.very Shady. And when I was leaving .i said sorry no good.she said ok bye.way to make a sale

"No Pressure"

Before entering Audi of Huntington I had been to multiple luxury car dealerships, and I had a bit of pent-up anxiety and frustration heading in. Those feelings were instantly quelled when I met my wonderful sales associate Tooba Umar. She was extremely kind, got right down to business, and put me in the driver seat literally and figuratively. She took the time to let me test drive multiple cars and at no point did I feel any pressure from her or like she was trying to push me in one direction or another. She simply laid out the facts, made some suggestions, and left the decision in my hands without being pushy, When I left the dealership without making a decision, she simply gave me her cell number and told me to call her if I had any questions. I waited a few days, and she did not badger me or harass me, but when I was ready we spoke on the phone and she helped me negotiate a great price with her manager. All in all, it was the best experience I had after running the gamut of Luxury car dealerships.

Traded in my car for a CPO Audi

I have to say after going to 3-4 different Audi dealerships this was by far the most impressive experience. The employees didn't have the arrogance seen at other dealerships, and in fact were very friendly and extremely professional throughout the transaction (even during points of disagreement). Although price didnt come down as much as I would have liked, at the end of the day they were the best offer (maybe its an Audi thing?) from any of the dealerships, with by far the most pleasant customer service win. In particular, my interactions with Tooba Umar & Matthew Cuozzo was much more pleasant than your "typical" car salesman interaction. Tooba was extremely courteous and patient throughout the process, not engaging in pressure tactics. Definitely a win-win!

Happy Audi leaser

This was my 2nd lease through Audi of Huntington. I was referred to Ross Lubell instead of my first salesman who was involved in another sale. Ross was very friendly and knowledgeable. I felt very comfortable with him. He explained all my options and between Ross and Peter Turano got me a great deal on my new A5. I'm looking forward to working with Ross in the future.

Horrible customer service

The sales process was typical but the service department was horrific. Indifferent is the only word i can use. Three service calls to fix my A-8 and its still doesn't work correctly. They also promised and A-8 as a loaner and did not have that available. Jenna was the only bright spot as the rest of the guys simply stared at there computers hoping not to make eye contact. Find another dealer

The best dealership I have been to. Excellent experience!

Purchased my 2012 Audi A7 in November 2014, Erol Fettahlioglu and Afzal were excellent to work with. The transaction was seamless and professional. Received above fair value for my trade and would highly recommend this dealership to anyone. Thanks for the insight and wonderful service!

1st Audi Purchase

Richard Plush was outstanding. i bought my 1st Audi last week and he was so helpful and professional throughout the whole process. will definitely recommend. i came in multiple times with many questions on various models, he always was able to answer all the questions and always had time for me. i went to two previous dealers prior and they were only about the sale, never a connection and were probably only looking at a commission. i never felt that way dealing with Rich. if anyone needs a car, i will always send them to Rich, and when my wife's car is up, we will be back. he has a customer for life.

first time audi experience

I would like to thank Richard Plush for his outstanding service in making my transition from a 12 year bmw driver into my first audi. Richard was no nonsense. He was straight forward with all of his information and extremely courteous and timely on getting back to me. I traveled 60 miles from new jersey to finalize the deal with Richard due to his professionalism and honesty. Nothing was hidden or a surprise when I showed up to pick up my vehicle. I am very pleased with his service and have told all of my friends about the outstanding serviceDr. Classi

Purchase of Pre-owned and certified Audi A 7

Tooba Umar is an excellent saleswomen who addressed every question quickly and was very responsive to all of our needs. She allowed us to test drive a few cars and then guided us to the vehicle that best suited our needs. She was always very pleasant and always willing to help us.She made buying the automobile a very pleasant experience. Ali Afzal was also very helpful and made the entire financing/extra warranty and protection options and closing very pleasant. He was very helpful and very professional.Sincerely, David and Carol Wiener

Q5 Purchase

Tooba was fantastic. I had requirements/needs that did not fit the typical buyer. Tooba left the script back in the showroom and answered the questions I thought were important. No other dealer (other manufacturers) did that. Very professional, patient and courteous.Highly recommend.

Purchase New Car (A4 or A6)

I was in the market for a new car and walked into Audi of Huntington. Was met by Tooba Umar who was very attentive to what I was looking for. We narrow down my choice to either an A4 or A6 and I test drove both several times (as well as cars from other dealers like Mercedes, BMW, Acura, etc). Tooba made my decision process as easy as possible. She is very knowledgeable about the Audi's, their features and functions between models and the differences between the competition models. Also very patient as I took several weeks of research until I made my final decision.Eventually I decided on the A4 and Tooba took the time and effort to find the exact car (color & options) I was looking for without having to special order it (she found it being delivered to another Audi dealer and was able to grab it for me). Within days on my making a final decision I drove out of the lot with my new A4.I am now a VERY HAPPY AUDI CUSTOMER.

OUTSTANDING Customer Service

Just wanted to share the experience I had with Tooba UMAR of Audi of Huntington with anyone looking to lease/purchase a new AUDI. I was looking for a white A4 manual transmission and after speaking with several dealerships was told there were only 2 on the East Coast. I started negotiating with all of them and when I got the price down to what I was comfortable with I went to AUDI of Huntington with the hope of leasing our fourth A4 from them. I was basically turned away by a salesman who obviously had no interest in making a sale. I was told there were no 2015 manual transmission A4s anywhere and the prices he quoted for a possible 2014 were ridiculously higher than the quotes I received for a 2015. He chuckled at the price I said I was comfortable with, spoke with the GM and came back with an insignificant reduction saying that was the best offer.I went on the AUDI Forum website and someone who had just purchased a car recommended TOOBA at Audi of Huntington. I then checked this website and after reading all her reviews and ratings I decided to go back to Audi of Huntington one week after my last visit.From the minute I sat with her I saw how passionate she was about AUDIs and how SINCERELY interested she was in getting me that white manual transmission A4. She confirmed that there were 2 out there, asked how much I wanted to put down and where I wanted to be with monthly payments, and after I told her, had no problem making those numbers work. She immediately started the process of getting me the car. The following day she called and told me the first one was no longer available but was pretty confident she would get the other one. Exactly 7 days later I picked up the white A4 manual transmission.Tooba is extremely knowledgeable, and customer service oriented. She exhibited the perfect combination of professionalism and friendliness. She is always smiling, so pleasant to work with and truly interested in getting you what you want. If youre serious about getting an AUDI then shes the one to speak with.

Scheduling service/loaner car

I recently have been calling non stop to get my car serviced for sounds when I turn my 2010 audi a6 and they never have time to see my car and they never have a loaner car for me. Not right and I can't wait to get rid of this car

the greatest

I had the greatest experience with Richard. Walking into a dealership alone as a female was quite intimidating. However Richard made sure I understand the whole process and the sale was done with transparency and integrity. I would recommend this dealership to anyone who's interested in getting an Audi

Great Car Purchase Experience

Recently worked with Tooba Umar on the purchase of a 2011 Audi A5. Great car, great people = great experience! Thanks to Tooba and Matt for your help in making it happen.

Nail in my tire after hours

Today I had an under inflated tire. When I went to put air in the tire I noticed that there was a nail in the tire. I drove from Brooklyn to the nearest Audi dealership which happened to be the Huntington office. I arrived a few minutes after 5pm. To my dismay, office hours were from 7:30 to 5pm!!! I decided to go in and see if I could drop off my car in the morning or if I could wait for it and just arrive a little late to the office the next day. I wasn't able to get anyone's name but the three wonderful men that I met in the service department were helpful and took care of my tire issue. I was out of the dealership in less than 30 minutes!!!! I am so grateful to them. They put a smile on my face. It is great to know that there are still places that go above and beyond for their clients and people in general. Thank you to all three of you for making my afternoon so much better!!!

a4 lease

I recently traded in my a4 lease for a new a4. I had gone into the dealership a few months before my lease was due to get some information and spoke with Richard Plush. He was so helpful that I requested an appointment with him when the time came to get into a new vehicle and I walked out with a new lease agreement that same night. He made the process easy and efficient. I couldn't be happier with my new vehicle or the lease process with Richard. I would definitely recommend him.

Great Experience!

My wife and I knew we wanted to purchase a pre-owned Audi and it was just a matter of finding right dealership. Let me just say, not all Audi dealerships are equal... After a pushy sales experience at one dealership, we decided to try another. Richard Plush at Huntington Audi was great. He took a lot of time with us even though we were purchasing a pre-owned car and answered all our questions as first time Audi owners. Highly recommend Huntington Audi and working with Richard.

Lease of an Audi A6

Erol was very informative as far as the vehicle was concerned. Erol also had excellent follow up and was very prompt. Dealer was very comfortable and all were very accommodating.

Dealer Experience

Richard Plush was very easy to deal with. Straight-forward, no nonsense/games, knew the vehicles, and was not pushy. I was dealing with a sequence of decisions in my purchase process and he was patient all the way, providing any info I needed in a timely manner. I'd definitely recommend him.

Purchase of a certified Q7

What an excellent buying experience - we just went to see the car as we were exploring option but walked out after making a deposit and all that within 30 minutes of our interaction with Tooba Umar. A perfect example of an effective sales person. The best part was that she never lost patience even though we kept asking questions, 2 test drives and another test ride when we came to get the delivery of the car. She was fully supportive and ensured my family had a good buying experience.

Great Experience at dealership

I had a very positive experience at the dealership because of Tooba Umar. She made the lease deal stress free and explained everything patiently that was needed to know. The sales person can either make or break a deal. I was lucky to have had Tooba!!!!

Dealership was refreshing!!

If your in the market for an Audi I would highly recommend Audi of Huntington. What impressed me the most about the dealership was there no hard sell, they appeared to have higher standards then other dealerships. My husband and I first visited the dealership and met with Erol, and he took us for a test drive. He did not try to pressure us into purchasing the car that day, invited us to come back and test drive the car again. We went back to the dealership a week later and met with Richard Plush, since Erol was on vacation. Richard took us for another test drive and handled the purchase for us. He was very helpful and professional in handling the sale. When I went back to pick up the car he even downloaded my cell phone numbers to the car! By the way I purchased an Audi A5 in navy and loving it!

Richard was very professional and helped me secure the...

Richard was very professional and helped me secure the vehicle I was looking for. Would highly recommend using Richard and Audi of Huntington to anyone searching for a new car.

Unbelievable

This is our second Audi purchase in less than one year. The first was a stellar experience with a dealership In Georgia. This dealership however made it nearly impossible to not walk away! If it were not for the vehicle itself we would have walked within moments. Our rep Jim seemed to know less than I do about the cars he sells. We drove nearly three hours to this dealership for an a6 that we knew we wanted. When test driving we smelled smoke, Jim assured us it was just him as he is a smoker. The actual process of purchase was painful. Him kept having to defer to others to answer questions and we ended up doing the majority of the leg work. When we went to collect the car the bill of sale was incorrect as well as other time wasting oversights. Leaving in a rush having already spent unnecessary time there on the way home the car still smelled of smoke and there were used mints as well as wrappers in the console. When the auto populated email came through to find out about our experience we responded twice, with photos. No response for days and then to our surprise another email asking for referrals. We sent another email and now have contacted Audi corporate. When purchasing such a vehicle it is not unreasonable to expect a certain level of professionalism and treatment, neither of which happened. We now have to take this vehicle for complete detailing and filter change... Unacceptable! Perhaps at some point Audi of Huntington will have the decency to get back to us... If it were not for the hard to find package this a6 had we oils have never purchased here!

This was my first car buying experience and Tooba made it...

This was my first car buying experience and Tooba made it a truely great one! She is excellent and very attentive to your needs. From the beginning when I walked in to when I left the lot with my new car she was there every step of the way. I would definately recommend her if your in the market for an audi whether it be new or CPO

After visiting other Audi dealership I visited Audi of...

After visiting other Audi dealership I visited Audi of Huntington and met Rich plush; Great service and sales experience in my car purchase . Friendly and professional, knowledgable Sales person, Rich made it easy to make the final decision .

Mr. Plush was very friendly, helpful and informative. He...

Mr. Plush was very friendly, helpful and informative. He answered all my questions and gave suggestions that helped me choose the model I eventually selected. When time came for the delivery of my car he took the time I needed, going over the various features, helped me my presets for the radio, sync up my phone and my garage opener. He indicated that he remains available if I have any questions in the future. I love the car and extremely pleased with the service I received at this dealership.

I went into the dealership on a Sunday morning, and was...

I went into the dealership on a Sunday morning, and was paired with Erol Fettahlioglu. At first, Erol was very calm and somewhat pleasant. I felt like this wasn't his true personality, and it was an altered personality due to being at work and having to be professional. I came in interested in a brand new s7 (which starts at $80k mind you). Since Huntington, did not have an S7 in stock, I had to test drive other cars to get a comparable idea, which according to Erol was an A6 supercharge in a prestige package. Erol was knowledgable in his information, but I still felt that he wasn't taking me seriously. I felt his personality and the experience to be very fake. Since they didn't have anything comparable for me to test drive, we left off being in contact, as I was hesitant to buy a car, that I never test drove. Erol informed me we'd have to special order the car and it would take 3-5 months. Long story short, a few days later we were contacted by Erol's Sales manager to come in to test drive an S6 that they got in for me to test drive, which would give me a better idea on how the S7 will drive, as it's comparable (Erol didn't make this happen, the sales manager did.) After I arrived, Erol made a side comment about me being late for our "appointment" that I didn't even make with him specifically (rude!!). I loved the drive and became very interested in the s7 from that point on. I went in to discuss numbers and my trade in and discussed possibly ordering the car (which I didn't really want to do because it would take 5 months.) Erol appraised my car and gave me a drastically LOW number and also made more side comments about me not being the original owner, and how some areas of my car have different percentages of paint levels, and also "discounted" the car I wanted to purchase by a whopping $500 dollars. After being insulted, I threw him an offer and told him if he could make that happen, then we could continue to talk and I left it at that. I also told him I would be visiting the West Islip dealership to see their s7 that they have in stock. He made side comments that theirs is a different color then what I was looking at and is more expensive, as I walked out the door. I realized I left my keys with Erol, and sent my friend in to grab them as I didn't want to see Erol after that. When my friend walked in, Erol was sitting in his Sales Managers office with another manager present, holding my car keys (he clearly wasn't trying to run after me to give me my keys). Erol was laughing at me and my offer (which was a very very reasonable offer) and made comment that, "Here is the joke offer that he offered." He looked like he was having fun with the boys making fun of me and for my offer! (Which was $81k instead of $84k) When Erol noticed that my friend overheard what he had just said, he looked very embarrassed. The General Manager then ran after my friend and wanted to thank me for visiting and if it didn't work out with West Islip, then to come back and see them. I have never been treated that way in my entire life. Erol is rude, unhelpful and a crook. He does not care nor want the best interest of his customers. It seems to me, he only cares about a commission check. I would never ever step foot in Huntington Audi ever again, nor would I wish Erol on my worse enemy. If I could rate him below a 1, I would. P.S- Erol if you are reading this, I went to West Islip after Huntington and purchased the $89,500 2014 S7 right from the show room (CASH!!). I would take some etiquette lessons if I were you, as you just lost out on a huge commission and I have the S7 that you told me would take 5 months to get in my driveway. Who's the joke on now? Everyone go to Atlantic Audi of West Islip and see James Nolan and Sales Manager George. They will treat you like a real person and will give you the best deal. No hassle no gimmicks. It's worth the drive over. Trust me!!!

Purchased my 2014 Audi S5 in July 2014, Peter and Philip...

Purchased my 2014 Audi S5 in July 2014, Peter and Philip were excellent to work with. The transaction was seamless and professional. Received above fair value for my trade and would highly recommend this dealership. Thanks for the wonderful service and will definitely be buying from Huntington Audi again

Rich was fantastic. He is knowledgeable, honest and does...

Rich was fantastic. He is knowledgeable, honest and does not try to oversell. He is exactly the type of person that you would hope to work with when getting a new car. Rich also provided an outstanding level of service and has continued to help me after I purchased my car from him. I would recommend Rich very highly and he is the only person that I will buy a car from in the future.

Richard made purchasing a car easy a pleasure. Not only...

Richard made purchasing a car easy a pleasure. Not only did he get me the best price, he handled the process gracefully and as the total pro. Will be referring him and buying cars from Audi of Huntington for years to come.Christo Morse

After going to two other Audi dealership I must say Audi...

After going to two other Audi dealership I must say Audi of Huntington was by far the most pleasant experience of all. Started with Philip who offer me one of the longest test drive I've taken. Finish by Peter Turano who i dealt with before when buying my three previous cars was nothing but excellent. I would recommend anyone looking for a new audi to both of them if they are looking for 5 star customer service. Thanks again

After visiting other dealers in the area and having...

After visiting other dealers in the area and having experience leasing and purchasing many times in my life, I can recognize great service when I receive it! I highly recommend Audi of Huntington for the quality of service and their knowledge of their brand as well as their willingness to make the customer happy!

Rich is the Man! Very professional and helpful thru out...

Rich is the Man! Very professional and helpful thru out the whole process. I will def be back to deal with him again. thanks again.

My experience at Audi of Huntington with Richard Plush...

My experience at Audi of Huntington with Richard Plush was easy and stress free. Richard's followup after the sale was excellent. Richard Plush and Audi of Huntington did an amazing job exceeding my expectations.

Our family's experience working with Tooba Umar at...

Our family's experience working with Tooba Umar at Audi Huntington was nothing short of exceptional. She knew every bit of the 2014 Q5 we were purchasing, realized quickly our wants and needs, seems to love cars herself and was able to get pricing and process handled with speed and accuracy. This audi was for my father who can be very demanding and requires a lot of patience. Even though we required 3 visits and multiple test drives she had the utmost patience and handled everything professionally from working with us to securing pricing on a timely manner. The industry and folks at Audi Huntington are lucky to have Ms. Umar and we thank you again.

Just purchased a 2010 Certified AudiA6 and I couldn't...

Just purchased a 2010 Certified AudiA6 and I couldn't be happier from the selection of certified vehicles, to the price, to the overall experience these folks have it right. This particular car was the one we wanted But had a good amount of nicks And scratches but they offered to have one of their professionals do all the necessary work to get the marks out at their expense and the car came out great. Only had the car a day but so far so good.

My son recently purchased a 2014 Audi A5 S-Line from Audi...

My son recently purchased a 2014 Audi A5 S-Line from Audi of Huntington. As this was his first car purchase, it certainly was not an easy process for him. Although we were there for guidance, we certainly are not Audi car experts. That is where our Audi Brand Specialist, Tooba Umar stepped in. She was a blessing in disguise. Tooba is a true professional and her warm and friendly personality is rarely seen in the car sales industry today. Our family immediately felt very comfortable with her. She provided our son with a personal experience, as she guided him through the process of choosing the Audi that best suited him, right through to delivery of the vehicle two months later. After speaking with her, Tooba's passion for the industry and automobiles, in general, is quite apparent. She speaks of each Audi vehicle with a knowledge and excitement that can only be projected through a real love of the cars she is selling. I would not hesitate to return to Audi of Huntington in the future and would not be surprised to see Tooba in a management position when I do. Tooba is truly a shining star and an asset to the Audi organization!

From the moment I stepped into the dealership everyone...

From the moment I stepped into the dealership everyone was extremely attentive and professional. Rich Plush, my salesman, was very personable and not outwardly a hard sale type. I normally respond negatively to hard sales, but this was not the case. At no time did I feel I was being pressured into making a decision too fast for my comfort. Rich's follow up after sale was impeccable. Thanks Audi of Huntington!

Buyer Beware! If you are thinking of buying a certified...

Buyer Beware! If you are thinking of buying a certified pre-owned vehicle from this dealership, PLEASE go somewhere else. I bought a pre-owned certified Audi A5. From the time I purchased the vehicle, I felt a vibration while driving. After taking the car to the garage twice, the mechanic told me that I had 2 bad rims and my 2 back tires were plugged. One tire actually had 3 plugs in it. This pre-certified car I bought cost me $500 for new tires and $400 to get my rims fixed. I contacted the dealership a few times but never received a return call. I also contacted Audi customer service. They in turn also tried to contact the dealership with no luck. After numerous attempts, the used sales manager finally returned my call. He asked that I email copies of my repairs to him and he would look into the matter. After a dozen more calls and emails, the manager, Peter told me that he was not willing to cover any of my repairs. I pointed out that on the copy of my certification, it listed my tires as being free from damage and that someone in his dealership checked off the box. In addition, on the certification checklist, it was listed that both keys were with the car(which they were not). Again another issue. It is quite apparent that the pre certification process is rubber stamped. Buyer Beware!! The customer service at Audi of Huntington Sucks!

I could not have been more pleased with the level of...

I could not have been more pleased with the level of professionalism that I received at Audi of Huntington.Richard Plush was not only extremely knowledgeable and personable, but a pleasure to work with. He had consistently gone above and beyond, to make me feel comfortable and confident in making such an important purchase. I would give Richard Plush and Audi Of Huntington my highest praise and would recommend them to anyone looking to make the experience of purchasing a new car an enjoyable one.

Richard is amazing! He is not one of those dealers that...

Richard is amazing! He is not one of those dealers that waste your time. He just gets you straight answers and is very honest. He doesn't waste your time and gets right to the point. I had a price in mind, and Richard helped make the negotiation as quick and painless as possible. Overall wonderful experience and definitely recommend to my friends and family.

Very satisfied with my sales person!

I am trading my VW in for an Audi Q7 and have been working with my Sales Rep. Tooba and the Sales Manager Jeff. Tooba and Jeff have both been very accommodating without being pushy. I appreciate the quality service and time they have given me. Tooba always follows up quickly when I contact her, and Jeff was never too busy to sit and talk to me about leasing vs. purchasing. They also didn't harass me while I was making my decision. I hope the rest of my leasing process remains this smooth and pleasant.

My husband and I had a very pleasant and easy experience...

My husband and I had a very pleasant and easy experience at Huntington Audi. Our salesman Erol was very knowledgeable and easy to work with. I did not feel rushed and or pressured. Dealership is clean and airy. I would definately reccommend Erol and Audi of Huntington. Love my new 2013 Allroad!

Rich was excellent! He answered all the questions I had...

Rich was excellent! He answered all the questions I had quickly and correctly. Buying a car was quick and painless... I would reccommend him to family and friends or anyone who is looking for a great deal. Thanks, Rich!

The best dealership I have been to. Employees were great...

The best dealership I have been to. Employees were great from the moment me and my wife walked in. Peter the general manager went out of his way to make sure we found the right car for us. Definety would buy another car from here.

The purchase process was seemless and very efficient....

The purchase process was seemless and very efficient. There was no gamesmanship around the purchase price or hidden fees. The car was as advertised and there were no surprises or disappointments.

Excellent experience purchasing a certified used 2010...

Excellent experience purchasing a certified used 2010 Audi A6 Prestige from salesman Rich Plush. Rich handled all my questions and concerns before the sale and had the car fully prepared when I went to pick it up. The purchase process was quick and professional. I am happy with the car and the experience.

From the moment we walked in, to driving out in our new...

From the moment we walked in, to driving out in our new Audi Q7, we had a great experience. This was the second time we have purchased a car from Audi of Huntington, and we are sure to return! Tooba Umar was phenomenal. She was helpful, informative, knowledgeable and generally a pleasure to work with. Thank you Audi of Huntington.

Poor customer service from Sales Woman (Karen)

I was very interested in purchasing a CPO Audi Q5 and was hoping to really get a feel for the vehicle as my wife is pregnant with our first child. I dealt with Karen and she had an awful demeanor with a nasty attitude. It seems that she wasn't willing to really show us the vehicles as it was an hour before close time and was rude in the way she spoke to me. I refer headlights with Xenon bulbs as HID (High Intensity Discharge) lights. This lady was basically yelling at that it's not called that. Didn't find her to be too knowledgeable and I'm not sure why anyone would want her their salesperson.

Dealt with Karen as the sales person. Very rude and had a...

Dealt with Karen as the sales person. Very rude and had a very unappealing attitude. I'm starting a family with my first child on the way and wanted to get a feel for a CPO Audi Q5 and I was very interested in purchasing one. She didn't even make an effort to show me all the available cars and was very rude. It's as if she wasn't interested. I left the dealership regretting that I didn't tell her just how unappealing she was. Went there excited and left with a disappointing experience.

My husband and I had a delightful experience. We replace...

My husband and I had a delightful experience. We replace our vehicles quite often and this has been the smoothest transaction ever.Tooba was a pleasure to work with, actually making what is usually a time consuming task, fun. Thank you for everything, looking forward to many good times in my new Cabriolet.Warmly, Debra and Craig Shankles

My wife and I were not sure what we were looking for....

My wife and I were not sure what we were looking for. Erol was very patient and accommodating, and helped us with our decision to purchase a previously leased A4. The car was in beautiful condition and looked brand new. That Erol's wife was the previous lessee made us feel even more comfortable that the car was well taken car of and maintained. What we paid was not much off the list price, but the trade-in given for our car was fair and helped close the deal. When we picked up the car, Erol spent well over an hour showing us various features. The entire puchasing experience was efficient and without stress or pressure.

Our experience at Audi of Huntington was truly...

Our experience at Audi of Huntington was truly exceptional. From the moment we walked in the doors to the time we left with the keys to our new 2013 Q5, we were treated in an extremely friendly and professional manner starting with the Audi Brand Specialist (Tooba Umar) all the way up to the General Manager (Peter Turano). Also very helpful was the Sales Manager (Jeff Harris) and the Business Manager (Phil Reilly). In dealing with these knowledgeable professionals, we believe that we have established a great relationship and would not hesitate to purchase additional vehicles from Audi of Huntington and highly recommend this dealership.

Peter listened to my requirements, and was extremely...

Peter listened to my requirements, and was extremely efficient in helping me decide what my best options were. This is my fifth Audi from this dealer,and the experience keeps getting better. They deliver all that they promise.

One of the most pleasant and easy car leasing experiences...

One of the most pleasant and easy car leasing experiences I have had. Peter was extremely professional. He walked my wife and I through multiple leasing options with a few different Audi vehicles. Always taking into consideration my families needs in the process. The Q5 we leased was for a great price with all the options we wanted and more. James made the delivery of the car a breeze. He was organized and answered all of our questions. It you want a hassle free experience Audi of Huntington is the place to go!

We have given the rating because of Tooba Umar, she had...

We have given the rating because of Tooba Umar, she had gone above and beyond her job helping us get into the Q5 we wanted. She showed us every option was quick at returning our calls. Made our purchase and trade in very easy. Would recommend her to friends and family!

This Audi Dealership is especially beautiful, inside...

This Audi Dealership is especially beautiful, inside prospective customers will be greeted by attentive receptionists, an informed sales team and of course the gleam of spectacularly maintained showroom cars. My only complaint would be that they be their pricing, I hope that in the future repeat customers are recognized for their loyalty and given some leniency on price.

I had a great experience at Audi of Huntington because of...

I had a great experience at Audi of Huntington because of Erol Fettahlioglu. He was Knowledgeable, professional and courteous to both myself and my family. As opposed to many car salesman, he was honest. I would definitely recommend Erol Fettahlioglu and Audi of Huntington. He also spent atleast an hour and a half of his time explaining the options in the car once I purchased it.

They went above & beyond to make the deal happen. We...

They went above & beyond to make the deal happen. We were able to do everything over the phone right up until the pickup date! James kept us updated as to delivery date, etc. Very happy with the customer service and would be more than willing again to drive the hour trip to work with this dealership again!

Erol Fettahlioglu is as professional as a salesperson can...

Erol Fettahlioglu is as professional as a salesperson can get. Very attentive, great communication, amazing attention to detail and he went above and beyond what he needed to do. Extremely impressed with his work ethic and will definitely recommend him to ANY ONE who is looking to buy a new Audi, or any car for that matter. THANK YOU EROL!!!

Dishonest sales

On 3/23/2013, my wife called this dealership and spoke to Chris about test driving an A6 and an S6. He indicated that she can come that day and they will pull the car [S6] out of the showroom for her. Because I couldn't go with her that day and it's going to be my car, she made an appointment for me to go test drive the cars the week later. On 3/30/2013, I arrived at the appointment time to find out that they had not moved the car [S6] out of the showroom. When I asked about test driving, he didn't have any recollection of us wanting to drive the S6. He went to check with his boss to see if they can take the car of the showroom. He came back to me indicating that the "policy" is for me to workout the numbers/paperwork and put down a deposit before I can test drive an S6. Of course, none of this was communicated to us in the first place a week earlier. Basically, I wasted my Sat afternoon to dealing with a bunch of dishonest people. Given that it was an Easter weekend, I decided to turn the other cheek.

He's a great manager! He worked with me with pricing...

He's a great manager! He worked with me with pricing what I was able to afford and helped me choose something that was for me! I will continue coming back to Mr. Peter Turano! This is my second time back with him for another lease! Thank you so much I appreciate everything !

Walked in one day to test drive an A5, and walked out...

Walked in one day to test drive an A5, and walked out with a new one. My sales person Tooba was great, real friendly and warm, great personality. Did not pressure us at all on the sale, and was extremely informative. It was the best car buying experience I ever had.

Tooba was the type of salesperson I can work with. She...

Tooba was the type of salesperson I can work with. She was not too agressive which makes her a pleasure. I have spoken to many people who are immediately turned off by a pushy salesperson. Tooba respects her customers and is willing to work with them. I recommended this dealership and urged friends to request Tooba as their salesperson.

We have previously leased a new Audi from Audi of...

We have previously leased a new Audi from Audi of Huntington and found them to be both friendly and more importantly most competitive in their pricing. This most recent lease (Q5), Peter Turano was able to give me a special promotion given to the dealership by Audi corporate which gave me a payment that couldn't be matched. All my future car searches will begin at Audi of Huntington and will most likely end up leasing from them.

Great no pressure sales. As first time Audi buyers,...

Great no pressure sales. As first time Audi buyers, Tooba was very helpful going through the details and options. We were impressed with the overall delership's approach to customer service.

Tooba was extremely helpful, knowledgeable, responsive,...

Tooba was extremely helpful, knowledgeable, responsive, and a very clear communicator. The entire experience of purchasing my Audi was a pleasure and I walked away with a car I have been very happy with at a fair price. She made sure all the details were right and I appreciated it. I would highly recommend Tooba to anyone looking to purchase a new or used Audi, or really any other car. She is a true car enthusiast and this comes across as she deals with her clients.

Christopher Grant, service consultant, listened...

Christopher Grant, service consultant, listened attentively about my complaint regarding an intermittent "check engine" light that appeared on my dashboard. Although the car had been in for service several times, no one seemed to be conclusive about what was causing this to happen. Christopher arranged for a loaner car and asked me to leave my car overnight in order to ascertain what this problem was. He was pleasant and seemed genuinely concerned to get to the bottom of it. He and the mechanic were able to give me a definitive answer and called promptly to explain the causation. I decided to live with the light coming on since it did not affect my safety or the running of the engine. At no time did Christopher try to persuade or coerce me into spending the extra money to fix this. I felt his sincere effort to merely give me clarity. I am so pleased with this service and his professional manner.

Tooba Umar was extremily helpful as a sales person, she...

Tooba Umar was extremily helpful as a sales person, she listened to what my needs were, set up a test ride, worked out all details including picking me up from the trainstation and had veryting ready when I picked up the car, including a correction on insurance documents. Great experience, no wasted time and a great car so far!

Tooba was knowledgeable, professional, efficient and...

Tooba was knowledgeable, professional, efficient and friendly. She listened to our preferences and found us the 'right' car. I would highly recommend her! We came from Ct. for the best prices on the newest, lowest mileage pre-owned Audi and found exactly what we wanted.'Made the deal on Sunday, picked up the car the following Wednesday, Great!!

We visited Audi of Huntington, "just to look",...

We visited Audi of Huntington, "just to look", and within few minutes we were greeted by Tooba Umar. She is the very friendly, NOT PUSHY, which is a MAJOR turnoff, professional and knowledgeable. She answered all of the questions we had, took us on three test drives total (we had our kids with us so we went in shifts). While we were not sure of a new or preowned car, she did not try to sway us one way or the other. She let us decide what we wanted to do. Our experience with Ms. Umar, and Audi of Huntington surpassed my expectations by far. This is not my first luxuary brand that I've owned, but, this is the only time I've felt like I've purchased a luxuary brand.When we picked up the car, Tooba went over everything carefully and professionally, despite near 100 degree heat. This is the fist Audi that we have owned, so we were not very familiar with the car, and she took her time going over the features. Ms. Umar is a big asset to Audi family.

***UPDATE 5/17/12*** This car is experiencing some...

***UPDATE 5/17/12***This car is experiencing some mechanical issues (Broken window motor after 5 days, radiator leak due to undisclosed prior damage) and more cosmetic damage has been revealed. In additon this car was not properly put into the Audi Certified Pre Owned Warranty Program, and left in the old owners name, without re-certification according to Audi of America. The dealer GM, Rick Bonilla has been gracious in making everything right. The saleswoman Hildy Kaye has been rude, pious, and taken a blameless position on the sale, certification, and inspection on this vehicle that she was responsible for along with the service department and failed to follow through. It is just sad. Rick Bonilla has taken ownership of this problem as GM and I will continue to deal with him on this, just as Hildy so rudely directed me this AM when she stated "Well you are dealing with Rick so keep dealing with Rick, because I don't know and I have nothing to do with it. I'm being bombarded with this." She sold me the car, not Rick. I would not recommend a purchase here at this time, the staff needs a bit of polish/training.***END OF UPDATE***I was in an accident and my insurance company totaled my car. So I unexpectedly was in search of a car. I saw a beautiful Certified Pre Owned A3 on AutoTrader.com and contacted Audi of Huntington immediately. I was placed into contact with Hildy Kaye and she was wonderful. This was an out of state purchase and she made a very complicated process go as smooth as possible. I sent a close friend to look at the car in person for me and Hildy showed him the maintenance and the carfax on the car. I loved everything about the way things were handled with Hildy as I am not easiest to get a hold of due to my line of work so she was VERY accommodating. I only have one complaint about my car, the service detail was not up to par. I am not sure that Hildy was directly responsible for that I would assume the service department would be in charge of that. When I came to pick up the car, the dashboard was ashen, there was sticky goo in the door cup holder, residue in the mid console cup holders, and the carpets had not been shampooed it appeared. So i have spend a few hundred bucks to have it detailed and properly cleaned. I would have expected that a CPO vehicle would have been detailed to Audi standards prior to delivery.

I have been quite indecisive for some time on which...

I have been quite indecisive for some time on which vehicle I wanted to purchase. After visiting several other local Audi dealerships, I visited Audi of Huntington. I was pleasantly greeted by Mr. Larry Merola and after a great talk I was confident in my decision. Larry took the time to understand my needs, and never once did I feel pressured or rushed. Larry is one of the greatest brand specialist out there in my humble opinion. He knows what he is selling, listens to understand your needs and wants, treats you like family, and is absolutely a pleasure to deal with. If you are looking to get into an Audi, do yourself a favor and see Larry Merola.

It was a very pleasurable experience because of the...

It was a very pleasurable experience because of the friendliness and honesty of the sales representative. I test drove two vehicles and I ended up purchasing one of them. She was very knowledgable. She worked with me to an agreement making both parties happy. When I went to pick up the vehicle all the paper work was ready for me to sign. We stopped at the maintenance center to verify the maintenance plan. Finally we got my car (2009 Audi A4 Quattro Premium Plus) and Tooba took the time to explain the basics as well the fine detail of all the controls. She even connected up my blackberry to the bluetooth. Very professional and I highly reccomend the dealership and Tooba.

While performing a random search on an Auto website for...

While performing a random search on an Auto website for the Q5 3.2 S-line Prestige in Phantom Black one night it finally came up with two vehicles. One in Manhattan and one at Audi of Huntington. I had already been to Biener Audi, priced the vehicle and was told delivery couldn't be expected until May the earliest so I was thrilled to see one so close to me. The next day we decided to take a ride over there just to have a look see. And there it was. As soon as I walked into the showroom it was right before my eyes, like a little Audi mirage. A very sweet receptionist called a sales person for us and we were greeted warmly by James. We sat and talked for awhile as he worked out the financials and I very much felt like I was sitting in my livingroom chatting with a friend. The whole atmosphere of the dealership is unlike any other I've ever experienced. After we purchased the vehicle James was even kind enough to cater to my neurosis and locked the vehicle for me so no one else could go inside.Vehicle delivery day was 2 days later and much to my dismay, I wasn't feeling well. Anneliese got me in and out of there as fast as is humanly possible with regard to dealership paperwork and James sat with my husband to go over the bells and whistles of the car while I went home to go lay in bed. It's been 2 days now and I think I'm in love. I'm heading back to the dealership tomorrow to thank James and Anneliese for being so kind, courteous and professional. If their service department turns out to be half as good as their sales department then I'm sure to be in good hands.

I just want to say thank you to the Service Department...

I just want to say thank you to the Service Department Team for always being there for me. They never say no and are always helpful.I am a single lady that doesnt know a lot about cars and I always find that the service & mechanical team are always there to explain and help in any way they canThank you so much

I recently returned to Audi of Huntington for my third...

I recently returned to Audi of Huntington for my third vehicle lease from them and every experience is better than the last. I am a saavy shopper and they always offer the best price, the best customer service and the best overall experience. When shopping for a luxury car, I am not looking for a high pressure salesman. I want someone who knows their vehicles, and can help to stear me in the right direction. Larry is one of the most genuine, down to earth professionals I have met and he is surrounded by equally talented people including their GM Jeff. I have referred countless friends and family members to their dealership and all have come back completely satisfied. It's very easy to have a bad experience when shopping for a new car but the team at Audi of Huntington are a true gem.

We first visited Audi back in July 2011. We were...

We first visited Audi back in July 2011. We were searching for a new car and really liked the looks of the Q5. Hildy was very nice and took the time to sit with us and walk through all the options, even though she knew we were visiting multiple car dealers that day. They didn't have any Q5 2.0s on site that were not already sold, but she called as soon as they received one. The test drive was great. We didn't end up purchasing the test vehicle, as we wanted different options on the car. After about a month of weighing the Q5 vs other SUVs, we went back to Audi in November and ordered our new SUV. One of the things we really liked about Hildy is she was very honest about what she thought we did NOT need on the car. Also, the Q5 comes with many options in the base price and we ended up adding just a few. The price was very reasonable for the SUVs in its class and after a wait of only about 2 months, we picked up our brand new Q5. After finishing the paperwork, Hildy took quite some time to go over the car and show us how to use all the amenities. It was a great experience from start to finish.

We came from out of state to buy the perfect car for us....

We came from out of state to buy the perfect car for us. The car was in excellent shape. They met me at the train station for the delivery and even though there were some small issues with the car at delivery, they were rectified within minutes. Also since it was out of state there were special issues with registration and they handled them all.

Over the last 15 years or so I have purchased 6 vehicles...

Over the last 15 years or so I have purchased 6 vehicles from this dealer. Each of these vehicles has only been serviced by the dealership. I have never had a disappointing experience with either service or sales. All employees I have dealt with over the years have been knowledgeable and courteous and service has always been dont right the first time. I would (and have) highly recommend this dealership to others.

After some initial difficulty with a repair, Chuck took...

After some initial difficulty with a repair, Chuck took over the case and did a superb job, for which we are grateful. Now they should find a way to clone him.

Bought a beautiful used Jetta that I love, could not be...

Bought a beautiful used Jetta that I love, could not be happier, staff extremely freindly and helpful. Would highly recommend Audi Of Huntington. Thank you.

Purchased an older A4 in august 2010 for our daughter's...

Purchased an older A4 in august 2010 for our daughter's first year of college. The car has been trouble free for 15 months. We recently had some minor repairs, and the service department immediately diagnosed and fixed the problem at a reasonable cost. We are very satisfied with the car and the service!

Joe Lopardo is a decent salesperson, although he did give...

Joe Lopardo is a decent salesperson, although he did give me conflicting information about my car. I eventually bought it and got a decent price, but several big things went wrong on the way to completing the transaction. Joe was helpful (if not apologetic) but his manager, Rick, is a complete moron. He is rude, unpleasant, dishonest, and condescending. (And those are his good qualities.) I could not believe how horribly he would treat a paying customer, new to the Audi brand, and his utter disregard for my experience there.I was promised the car would be detailed "inside and out" before purchase. The exterior was, but the interior was filthy. No explanation, no apology. When I was told it would be done correctly, the service dept. did no more than wipe a damp cloth across the seats. I found the service dept. to be sloppy and rude. There were some disturbing mechanical issues with my car. They were corrected, but only after I made a fuss.The dealer could have made this a great experience by apologizing and offering me something for the hassles and errors. But they did nothing.That said, I am now satisfied with the car--but I would NEVER EVER come here again. STAY AWAY FROM AUDI OF HUNTINGTON.

I recently purchased my lease that I had for 3 years. I...

I recently purchased my lease that I had for 3 years. I originally did my lease through Anchor Audi in Lynbrook who was so much better. WHen I went to buy out y lease I went to Huntington and boy did they screw their customer over.The car salesman never even notified me that when I would turn my lease in it would be subject to audi's inspection before they "resell" it back to me. This left me absolutely no time to take the car back and make the repairs on my own. I was forced to pay all of the dealership prices for their work (brakes and tires). They told me I could not take the car back which left me no choice.I confronted the salesman, Jim/James, and all he said was OH, sorry, what an idiot!!!!! Totally his fault. I decided to speak to the manager ,Rudy, who promised me up and down I'd get 10% back because the dealership was in the wrong. Well... they never sent me my check, nor would they return phone my calls. They said they "couldn't get the money" HA. How do you treat your customer like that??? Not even return phone calls!! Completely UNPROFESSIONAL.This dealership has no respect for their customers. Stay AS FAR AWAY AS POSSIBLE. STEER CLEAR OF AUDI OF HUNTINGTON!

I had a very good and comfortable experience . No sales...

I had a very good and comfortable experience . No sales pressure , all my questions answered. When picking up the car , the salesman spent over 11/2 hrs going over everything on my A7 .

I purchased my Allroad from Larry Merola he was...

I purchased my Allroad from Larry Merola he was excellent, very knowledgeable very happy with my experience. I get my allroad serviced there as well and they have always been very friendly and courteous to me.

Highly Recommend, Great Place

I purchased my Allroad from Larry Merola he was excellent, very knowledgeable very happy with my experience. I get my allroad serviced there as well and they have always been very friendly and courteous to me.

I have gone to this dealership for over 10 years...I...

I have gone to this dealership for over 10 years...I would not buy, lease or have a car serviced by anyone but Audi of Huntington. They are terrific. I think Chuck Malone in Service is the absolute best...top quality work and manner. Larry M is a great salesman....very knowledgeable.

I have recommended this dealership to many Audi owners...

I have recommended this dealership to many Audi owners and have particularly recommended their service rep Chuck Malone. The majority of people already work with Chuck and are very pleased with the professional manor that he interacts with them. Because of the excellent service, I have also recommended Audi of Huntington to people considering purchasing a car. Chuck always made sure that I was set up with a rental car and I was on my way in a short period of time.Most important is that they are very honest. So when they told me it was time to replace my 2000 A6 with high mileage, before it started to have expensive repairs. I knew that I could trust them! So I now have a 2009 A4 that they have certified. Since all the repairs were done at that dealership, I know that the A4 is clean both inside and out. I wouldn't have even considered a used car if Chuck wasn't able to give me the service history and suggest a reliable salesperson. I look forward to many years of reliable service from Audi of Huntington

Don't waste your time!

WoW! What a waste! First time ever after buying 10 high end cars that you CAN NOT role over a few dollars into a car loan! Really? Think again! I literally don't know how this dealer stays in business!

Do not use Audi Huntington! (By the way Smithtown is...

Do not use Audi Huntington! (By the way Smithtown is same owners). They lied and didn't honor the price they promised. Went in the first time and made a very fair deal. Made an appointment to come back to finalize. Got there and after waiting 2 hours, Larry couldnt honor the original deal. After we renegotiated, the service manager decided even that he wouldnt honor. Five hours later I will never buy an Audi!

I was told the service contract was included in the price...

I was told the service contract was included in the price I paid for the car until I came in for service and they said it wasn't. I didnt look at the contract but it was a competitive situation and I wouldn't have bought the car there. It cost me ana dditional $800. Then the engine cover and wheekl well cover were cracked and they said it was my fault. The car was never hit or hit anything. That cost me another $500.What is covered by the warranty or service contract.

Charged for doing nothing. 1999 Audi A4 Quattro 2.8 I...

Charged for doing nothing.1999 Audi A4 Quattro 2.8I made a service appointment with Audi of Huntington well in advance. I described two separate problems over the phone to a the service department when making the appt as 1) cruise control inoperable 2) burning smell from engine upon ignition Two weeks later, when I checked into the Audi Service Center, another service agent was taking all my contact information for a second time, then began to gesture that I could now wait in a nearby room.....when I interupted him and informed him that I arranged for a rental car. Now nervous that he had no record of the car's problem, I then asked him what he had listed as the repairs his team was about to perform. He told me they were going to replace the timing belt. NOT ! I had no idea what he was talking about....I told him my timing belt was replaced at the 90,000 mile scheduled service. But not once did he ask me for my service history or records, which of course I had. So I restate my issue as above and he takes notes. I rent a car and am on my way.Two days later I get a phone call from the same agent who informs me of a litany of mechanical issues that I did not request. It is a 10 year old car. Not a single nut was loosened, nor bolt tightened. No parts were installed. Instead, they spent 2 hrs examining my car. Later they inform me of a bill for over $200 for 2 hrs of diagnostics. Let me tell you that I had every intention of taking a new Audi A6 as a rental car for a prolonged test drive while my car was being repaired....Instead I received a beat up Chevy Cavalier with smoked up cloth interior, an engine light indicating repairs needed, low air in tires, and barely 1/6 tank of gas. Not only will I not buy an Audi from this dealership, they have completely turned me off the entire corporation. I certainly cannot be the first person to fall prey to this practice of paying for some mechanic to learn his craft.Please 2 hrs to tell me that my cruise control doesn't work and that I have an oil leak. I told them as much when I checked him.

Outstanding Service! Jim is knowledgable and friendly and...

Outstanding Service! Jim is knowledgable and friendly and the entire staff is very helpful as well! They made the process smooth and easy. They also cared to call me and follow up on how I like the car (about every 3 months). Great team of people, Great Product, I highly recommend visiting.

I highly discourage this dealer they are the worst I have...

I highly discourage this dealer they are the worst I have ever seen.No Customer service.I had 2 cars leased with them and wanted to buy new Q5, but after their customer service I changed my plans.No doubt Audi is good but this dealership just not worth to buy from.

I purchased a "dealer demo" Q7 TDI online, EBay. ...

I purchased a "dealer demo" Q7 TDI online, EBay. Transaction went very smoothly, although the State of New York messed up a title transfer or something. But the dealership worked diligently to arrange shipping, an in-transit permit, accessory installation, and pre-delivery inspection. Joe and Anneliese bent over backwards dealing with a pushy customer they only knew over the phone. Great dealership to work with.

Audi of Huntington is a great dealership. I purchased my...

Audi of Huntington is a great dealership. I purchased my 2005 A6 4.2 from them back in 2005. I have had the car serviced at the dealership ever since. I have always been treated well and the service has been great. They are very communicative and do great work.

I certify I am not associated with a dealership, past or...

I certify I am not associated with a dealership, past or present, nor is one of my family members. If a review is found to be posted by an employee of a dealership, or a relative to an employee of a dealership, we reserve the right to Blacklist the dealership and post a warning on the review page of the dealership alerting users of the fraudulent reviews.

I purchased a used A6 virtually sight unseen (based upon...

I purchased a used A6 virtually sight unseen (based upon information on the internet). After delivery I noticed that the vehicle did not have all of the options listed.I spoke to Rick Bonilla and Gary Gentile at the dealership. After I got my title they found a replacement A6 with the missing options and they swapped vehicles. Rick even asked me what color I wanted and was able to find the exterior/interior color combination I preferred. They knew I was moving 65 miles away but they treated me as if I were going to live next door. This had all of the potential to be a bad experience and the reverse happened. Rick even thru in a few extras! The second car was even nicer than the first (less wear). I would definitely buy another vehicle from them.

THIS DEALERSHIP SUCKS!!!! DO NOT BUY ANYTHING FROM...

THIS DEALERSHIP SUCKS!!!! DO NOT BUY ANYTHING FROM THEM!!!The only reason I went there was because they had the A5, that was hard to find at any other dealership. First off, the car started giving me problems with the headlights and the tire pressure right from the beginning. So I tried to deal with the service department and I scheduled an appointment. When I asked if I am able to get a loaner car, they told me I would now have to reschedule my appointment. What kind of crap is that? You're gonna give me a piece of junk anyway, might as well give it to me the day I need it.After spending 50 grand on a car, youd think they would treat you well and try to give you a pleasant experience.I am dropping off my car later next week now, because I had to reschedule my appointment.The woman on the phone was very stand offish and was not willing to be flexible towards my needs whatsoeverI would definitley not recommend this dealership to anyone.

This is by far the WORST dealership I have ever been to. ...

This is by far the WORST dealership I have ever been to. The sales department was just OK but their service is beyond terrible. Besides the fact that i always get a Toyota Echo when i drop off my $35,000 car it is never delivered when promised and barely ever fixed in one visit. The technicians smoke cigarettes every 5 minutes - no wonder work never gets done- and actually smoke while they are driving cars in from the lot. It is completely unprofessional and disgusting. You would think that Audi would have a little more class and better service- but you'd be wrong. DO NOT BUY YOUR CAR HERE.

The sales rep. seemed friendly at first, returned phone...

The sales rep. seemed friendly at first, returned phone calls promptly, etc.. Right up until the point when they received my order and deposit. From then on it was all downhill. No updates or courtesy phone calls as to when the car would arrive, so I could start working on the financing, as was promised by the sales rep. I almost walked away from the deal, but didn't want to risk not getting back my cash deposit.
The service department is a complete disgrace. They don't return phone calls, the quality or work is subpar--sometimes I think its a bunch of monkeys in there banging on things with wrenches. Oh, and the "loaner car" which I was given when I brought in my $50K car for service was a little Toyota rent a car--very classy.

Have been bringing my97A8 to AoH for two years. Of all...

Have been bringing my97A8 to AoH for two years. Of all the Audi dealerships I have brought my car to I beleive this one to be the best. This is not to say they are great. I now request only two technican to work on my car. This is not received well by the customer service people. In addition customer service people were very poor in contacting me with what is wrong, when will my car be ready and what was wrong with it. This is why they got a 2 rating. Simple things such as keeping the sutomer is paramount as a customer service representitive. in addition when I would call 3 out of 5 times I would get and answering machine where I would leave a message that would not get reutrned. When i questioned them they dsaid they did not have an answering machine. What kind of response is that? In addition when I asked for my third transmission screen and filter change the customer service people said they don't do that. Of course I brought along my invoice to show him and he was bewildered. They workmanship, cleanliness and ultimately the repairs were taken care of right on and to my satisfaction. I would recommend this service department as well as the parts department. My only suggestion would be to CLEARLY STATE what is completely wrong, what you want done and when you expect to have things completed. Do NOT let the customer service people dictate to you. You are the consumer. As an ongoing policy, I now always speak to the technician who worked on my car to get the real turth for whatever and side step the C.S rep. I am certain this does not endear me to them but then again they are not the ones diagnosing or repairing my car.