Audi Las Vegas

Best Service Department I've Found in 46 Years!

I've bought a new car every four years since 1970. Most of my previous cars were Mercedes Benz. This is my first Audi and not only do I love the car but I love the dealership. I paid cash for my Audi and felt the price I paid was fair to both me and the dealership. More importantly, the Service Department, has done an incredible job of maintaining my vehicle. My Service Advisor (Erik Honn) is probably the best I've ever had. Appointments are easy to make. When a loaner car is necessary, it's ready for me when I drop off my car. And when the service is done, the vehicle is cleaned and looks brand new. The waiting area, for when I wait for my vehicle, is clean, comfortable, has free refreshments, free wi-fi, and is quite relaxing. All in all, having maintenance done by the dealership is a comfortable, efficient process. When the 2018's come out, I'll be there buying a new one.

Service

Accomodating, very nice and friendly staff. My car was done in a timely manner.

audi q 3

Travis was very helpful and the buying process was very easy

Las Vegas Audi Q3

Everything was very smooth, straightforward and no hassle.

Audi of Las Vegas

Jarret Gooden was my salesman and he was fantastic. He took a lot of time explaining the finer points of the car to me and offered his assistance anytime in the future. I'm sure I'll be taking him up on that.

Audi Las Vegas

Excellent customer service. The buying process was simple and stress free. Sales associate Marvin Dodd was friendly, honest, and knowledgable. This dealership is highly recommended.

Software update on Audi A5

Always a good experience going to Audi of Las Vegas. Erik is always good to work with. He got me in on time and out when he said he would.

Audi Las Vegas

I've never owned an Audi until now! I just took delivery of my custom ordered 2017 Prestige Q7. I highly recommend you ask for Marc Carpenter. He is truly the reason why I decided to purchase my Q7. His signature says it all. Audi Brand Specialist! Yes, I totally agree! He is amazing and knows his Audi. He took his time and showed me everything about the new Q7. I was impressed by the amount of experience and knowledge he has. He truly knows his product and I highly recommend you ask for him when you go to purchase your Audi. He will not steer you wrong and what is most important, he treats you with respect the way ALL Audi customers deserve to be treated. I was provided up to date notice from the date my car was being built to the date it arrived. Yes! While it took longer than expected, it truly was worth the wait. What an awesome SUV. It?s true! It?s an A8 in a SUV. THANK YOU Marc for going the extra mile and helping me to understand all of the technology to my new Q7. Thank you, Darin Hegney, Mary Pro, Richard Duclos and Jamie Bermudez. I recommend to anyone to purchase their Audi from Audi Las Vegas. Remember, ask for Marc. He?s GREAT!

best car buying experience ever

What an amazing car buying experience! The entire staff was so helpful and never pressured or rushed us to buy anything. I'd highly recommend buying a car from them. I definitely plan to buy my next one here too.Thank you Darin, Glenn, Marc, Tom and Jamie for taking the time to walk us through many options while making the whole process enjoyable. I'll definitely be back to buy again.

Audi A3 Purchase

I had a great experience. I would definitely reccomend this dealer to do business with.

Great and quick process.

Great and quick communication as well as very friendly service.

Always a pleasure

Purchased twice. Love the staff. My service advisor Nate P. Puts up with my treating cars like my children. And the dealership is nice to sit and wait in, clean and comfortable.

One Happy Customer

Travis was great! No pressure and he was knowledgeable, helpful and thoughtful. I love my Q5 and I had a great experience getting it.

New Car

The buying experience was pleasurable. Worked with Tom in sales mainly. Had a bit of an issue right after the car was bought and Audi immediately resolved the issue with quality service.

Audi A3

Overall 4 stars only because upon the first full day of driving my car, there was a fault that showed up in my car. I would expect that this would have been taken care of before dealing it.Customer service was great. Aljay made sure both my husband and I were comfortable with all aspects of the car, and when we had to wait a little longer than expected to sign the papers, he eveneeds went and got us lunch since we were hungry and at the dealer all day.Buying process was fine but I had to come back twice to resign some papers...apparently something was wrong, I don't know what. Again, something I expected to be done on the first signing.The car overall is great. Satisfied with the purchase and the level of care of customer service.

CPO Audi Q5

Absolutely love the car. Buying it in Las Vegas for sale to California was a bit of a chore.

Audi Las Vegas

Excellent customer service from the time I walked in to look at vehicles to driving out with my new Q3 three weeks later. Very personable, friendly and knowledgeable staff.

Service Revew

Didn't have an appointment that day, but needed to have something checked on the way to work - Boyd worked my car and in and got it taken care of. Always great service.

Purchased 2013 Audi A4

The service I received was impeccable/outstanding Travis, Patrick, Richard, and the General Manger treated me with not only great customer service, but with respect. They made my car buying experience easy but enjoyable. I want all my friends to experience car buying from Las Vegas Audi. Thank you Travis you're the best salesman

Audi A3 2.0 quattro

It was a positive experience. Thanks for all your help.J. Price

First Audi Experience; will be many more.

My whole experience at Audi was great, everyone that I was in contact with was very kind and was always interested in making sure my wife and I were taken care of. We were big fans of Audi going in, now we're completely sold on the whole organization.

No pressure, great experience!

Jarrett and the management team were great. They negotiated the deal as promised. It wasn't the typical, uncomfortable process that we're all used too. We love our Audi!

Audi Las Vegas

Excellent service. Staff was very helpful. Waiting area was very nice

Mrs. Kimberly Roskeland

Great buying experience at Audi Las Vegas I needed a car to get back California my dad bought Audi from Audi Las Vegas so he called and used internet to get me great deal on new Audi Q5

Audi Las Vegas

Great service, classy, clean. They worked on a great deal for me. Documents were easily prepared, fast credit verification. Great job.

Review

People all nice there. And I love my new car , l love my new car I love my new car love my new car

Best dealer experience!

Marc carpenter and the team at Audi Las Vegas were excellent to work with. It was a painless quick and enjoyable process

Who needs BMW/Mercedes when you can have an Audi??

I've purchased multiple cars from the AutoNation Audi Dealer on Sahara. The dealership is clean and the staff is exceptional. On my recent purchase, 2016 A6, my sales person, Amber Mills, was friendly and detailed in our discussion. She knows more about Audi's than anyone I've ever met. After we walked the lot looking for cars with a specific set of options, she suggested that we look at ordering a new A6 specifically with the options I was looking for. We sat down and ordered the exact car I wanted. The financing was easy and to the point, no games.The ordering process was simple and Amber called to give me bi-weekly updates on the production status of my car. The car was detailed and ready for pick-up when I arrived. Amber and Stephanie Radke, Service Director, took all the time necessary to walk me through the list of technology. Can't say enough about this dealer from a sales and a service standpoint. Stephanie Radke and her team in service are professional and detailed. They are the only people who touch my car!!For those of you that don't need the security of a BMW or Mercedes logo on your car, take the time to go see Amber and Stephanie and see for yourself what Audi is all about. You'll be amazed.

Exceptional experience

My overall experience was Excellent!!!!My service rep took excellent care of me.

Awesome Customer Service!

Susan was a great help on choosing a vehicle, she made the process really easy and let us take our time. She was a pleasure to work with and I am happy with my purchase from Audi! The facilities are really nice and very clean, everyone is upbeat and willing to help.

awesome service

I have been having both my vehicles serviced at Audi of Las Vegas the past 3 years. The service team is incredible and they always go the extra to make you happy.

great service. very friendly staff

Everything were easy. Very nice people.Didn't have the color I wanted, had to wait for the car coming from somewhere else. they gave me a car to drive while I was waiting for my to coming. It was really nice of them to do that.

New Audi S6

Glenn and Jamie were very helpful, and I love my new car.

Excellent Service

Service rep had everything ready when I arrived. No upset pressure. Loaner was spotless. Everything done as expected. Easy checkout process.

A Great Car-Buying Experience

My car-buying experience was smooth from start to finish. This was due to the excellent customer service of Marvin Dodd and Richard Duclos. Marvin searched the inventory until he found the car spec I was looking for, which was in a overflow lot. My car was so new it still had wrapping and tape on it! Richard went over all of my purchase paperwork, making sure I understood everything. After a cleaning, Marvin gave me a thorough tour of my shiny new car. I am very happy with my purchase, and very happy I purchased at Audi Las Vegas.

Car buying

Carl was very helpful and I would recommend your company

Terrific Experience! :)

Great service at this dealership. Good follow-up my Sales Rep Susan. Overall experience was good. Thank you

Great personal swevice

Boyd in the service department was outstanding. Made me at ease. Las Vegas dealer

Great service

Service was completed quickly. I was treated very well.

Great customer service

Jamie and Marvin were both extremely helpful in helping me find the right car for me.

Overall service quality

During our vacation to Las Vegas Msy 2016, I notice a wearing icon on the info panel. I called Audi of Las Vegas and was provided an immediate service appointment for that afternoon. I drove to the facility and met with a service technician and explained my concerns. He accepted the car for analysis and offered me a "loaner" vehicle for the duration of the time necessary to affect necessary repairs. The vehicle was taken into the shop area prior to me retrieving the personal items. The technician escorted my wife into the shop area where she observed that the repair tech had carelessly strewn his tools and testing equipment over our personal items/luggage remaining in the rear area! I was extremely upset and no amount of apology was acceptable! Repairs took the better part of two days with no follow up offered by Audi of Las Vegas! Co tact was initiated by me. Each contact was essentially the same - we are still attempting to ascertain the cause of the problem; we are in contact with Audi and they are researching the issue in an attemp to find a solution to the problem, be patient during our research, once we find the problem and its solution, we'll share it with the owners of similar vehicles/models. Finally, the problem was identified and corrected and I assume shared with the entire Audi community. At the time of this service, I had owned the Q7 for two weeks with less than 3,000 miles accumulated. Needless to say I had not intiscipated spending my "big" summer vacation with my brand new vehicle in for an extensive service in a city 3,500 miles from home. In summation, my service appeared to have been successful, it was time consuming and certainly lacked empathy to me, the consumer!

Great service

Great experience. Everyone was very helpful! Love my Audi

Great service

Excellent, friendly, accommodating, great hours , friendly staff

Audi owner

Harvey Huffman is the best salesman I ever see in my life. Best Audi dealer in Las Vegas.

Stephanie Radke thank you.

Scheduled Service. Very accomodating. Greeting by very kind individuals. Appreciatethe car cleaned prior to pick up after the service. I have no reservations about using Audi Las Vegas once again for service.

Great service

Great service. I would definitely bring my vehicle to get services in the future. Thank you.

S3 4 ME

The leasing process was one of my best ever. My sales rep Harvey was very honest,professional and knowledgeable. He went out of his way to make sure I knew how to use and operate my new S3.I really like this car.

A Fantastic Car-Buying Experience

Amber Mills was able to assist us with the purchase of our "new" to us car purchase. She answered every question we had, and thoroughly explained everything to us. This was my first time buying a car and I was very anxious about it, but Amber calmed my nerves as well as gave me plenty of time and space to make my decision. The Audi dealership as a whole was extremely accommodating, especially considering we arrived on site without making an appointment. Even the other salespeople were checking in on us while Amber was getting things processed. I now have the car of my dreams and feel extremely confident that I made an informed decision purchasing a vehicle that will last me for a long time - an investment rather. I would 100% recommend booking an appointment with Amber if you're looking to purchase a car, or even just taking a look. She isn't the stereotypical car salesperson that will try to pressure you into buying the most expensive car whether it's a good fit for you or not.

Great service

Billy was very helpful and provided great service.

Best experience I've ever had buying a car

I was stuck with a car I hated. Other dealerships were quoting me trade in values that were ridiculously low. I went to Audi and was greeted by Marc Carpenter. He ended up being the best salesman I've ever dealt with. They were fair, friendly and helpful and I love my new Audi. I'll definitely go back

Great Service

Great experience, from the purchase of my A5 from Hermann Brumm 3 years ago to the annual service from Erik Honn. They had a courtesy rental ready when I brought my car in for service & had my car cleaned and ready when I returned. The complimentary car washes for as long as you own the vehicle are a great perk too!

Good deal

It was a very very good experience from beginning to end!

Customer Service

Amber Mills is extremely helpful when it comes to purchasing a new vehicle. She will assist in any way to meet the customers satisfaction. Her way of seeking cars is very expedited and of high quality. When you purchase a vehicle go with Amber Mills.

Awesome!!!

Great sales team! Everyone was willing to help me get a car I wanted at an affordable price.

2016 Audi A4 2.0 Review

My husband and I had a stellar experience with Audi of Las Vegas with respect to customer service. We stopped by the dealership 10 minutes before closing and the sales person took the time to answer our questions and did not rush through the process. We set up an appointment for the following day and were treated exceptionally well. A big THANK YOU to LJ Lumapas for your professionalism!

Great service

I had great experience with service and especially to aljay lumapas who help us through the process looking for my car. Very thankful he guide me as i first time buyer of my own car..he even call me to make sure everythings all right.. Im surely recommends you guys to all my friends. Thank you

Great service,great people

I had a great experience to this particular dealer I was looking for a used vehicle to trade in my car but Amber gives me an option for new car with low interest rate she helped me out patiently until late night and I ended getting a brand new Audie Sedan.I was really impressed of the buying process and customer service of Amber.Thank you so much Audie Las Vegas-Sahara Location!

Great Dealership

Thank you Tom and Amber for a great car buying experience. I purchased a 2013 Audi A6. It was exactly what I was looking for. Very, very clean car. The customer service I received was second to none. Keep up the good work.

Great Service. Efficient Care.

I needed a new car. I looked at the S6; and was not only impressed by the car but by the sales agent, who knew everything about the car and answered my questions before i could think of them. wish my wife was that efficient.

Great buying experience

The buying experience was very professional, not the old "high pressure" sales tactics that previous new car purchases have been like.

Great Experience!

I Love my New 2016 Audi SQ5.The dealership, was great, and so was Kim, my Sales person.Thank You, Audi, Las Vegas!

Great service

I would like to thank Aljay for helping us and getting a great deal for my daughters car

Chris P. (Las Vegas)

Susan Browne at Audi Las Vegas was the best representative.

Great experience with Audi of Las Vegas

It was time to turn in my leased Audi and Carlos Brasil at Audi Las Vegas did a great job getting me a new leased vehicle.

Great services

Marvin made the whole experience very easy and quick! Love my Audi A4!

Very Satisfied customers

Wow!......What a wonderful experience working with the entire team at Audi-Las Vegas. Me and my boyfriend have both had very negative car buying experiences in the past and were pretty anxious about the process. I must say that the entire staff at Audi Las Vegas, especially our sales specialist, Travis Shaw proved that buying a car doesn't have to be a negative experience. These guys were very professional, no pressure, courteous, friendly and transparent with the entire transaction. We are customers for life! Thank you Travis for a wonderful experience and for going above and beyond to accommodate the purchase of my Mercedes. Your pals, Tanya & Jeff. BTW....Jeff said that he will be in very soon to buy the Audi that he had his eye on the other day.

Great service

The best customer service ever , they do the best and i like how they deal with the customer.And special the sales her name Amber she is so helpful and have a lot of knowledge .

Great customer service

Just bought new A6 and so happy to drive and enjoy the car!!! I have been visiting Audi Autanation in Las Vegas since 2012 and customer service is excellent there! Special thanks to Anacleto Lumapas, Jimmy Cahill and Richard Duclos for your great job! Your are always ready to help and answer all questions!

Great experience from all the members of the team

The sales and finance team were all very helpful throughout the entire process. They were professional and did not pressure me during the process.I would give 5 stars in all categories! The graph above would not allow me to put in 5 stars.

Professional, Experienced, Loyal

First off, I have returned to Audi for my second purchase. To be honest, I love Audi for what they provide, experience, loyalty, trust and integrity. My sales person, Harvey, was extremely helpful. He took extra time to teach me all of what my new car offers. My fiance manager (Robert) explained each item I was required to sign in detail for the added level of comfort. I can't say enough about Audi and their team of professionals, from the GM down, they all made me feel extremely happy and proud to once again drive off the lot with my new car. Thank you Audi of Las Vegas.

Just got my q5

being there before~ Harvey was great, the dealer is nice

Great Buying Experience

After being a loyal customer of another car company who did not treat me well when looking to replace my leased vehicle, I decided to go with Audi Las Vegas. Jason Schantl was one of the best salesman I have experienced during buying a car. Jason listened, did not pressure me to make a decision right away and addressed all of my concerns and questions in the utmost professional manner. The rest of the team at Audi Las Vegas was just as pleasant to work with. I look forward to a longstanding relationship with Audi Las Vegas. Thanks for making the car buying experience fun again.

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Good people to talk too. Good experience in the facility'

Awesome buying experience. Amber Mills rocks!!

We purchased a 2016 Audi Q3 on 12-23-2015. Sales brand advisor Amber Mills was able to locate the exact car from an out of state dealer and organized transport to Las Vegas. The process was quick and actually fun, a first in our many car buying experiences. When the car arrived, Amber made sure finance had our paperwork ready and we were in and out of the dealership in less than 45 minutes. We can't say enough about Amber's dedication and commitment to provide exceptional customer service. We definitely know where to go when we are ready for our fourth Audi. Thanks Amber, you rock!

Horrible all around!

I'm a military guy who bought a used Q7 from this dealership back in Oct. 2014. Being that there aren't many good condition used Q7's around I jumped on the sale. Quick overview, brakes were bad, did not come with GPS or Bluetooth (on sticker price/vehicle description) and they gave it to me dirty (old French fries in it & dried up soda spots). Regardless, I was still content. Fast forward, after 6 trips to service for the radio shutting off and moon roof not closing we finally went to Audi of Henderson. Fast forward again...we moved to NY and decided to trade it in for a new Acura. I purchase a 3 year warranty and was entitled to 2 years being refunded. It's been 45 days and the Finance Department still hasn't sent the one form for me to sign. I sent them the odometer statement and proof that the lien was paid off and every time I call they act like they don't know who I am. Avoid this place! You will get the red carpet treatment only until you sign the dotted line. After this, you are just an inconvenience to them. Btw, my salesman quit because they treat everyone like crap. Audi's are great but not this dealership. I got treated better at Kia surprisingly. I promise you'll be disappointed if you go here.

Great service and attention to detail!

Purchased an Audi TT at the West Sahara location. I was met right away by Susan Browne. She did everything possible to make my experience as pleasant as possible. She even took the time to go over many of the gadgets the car had to offer..The only negative was the finance guy at the end who came across as phony and pushy, but overall a great experience and I will definitely recommend this dealership.

Poor service department, dishonest

I went to the parts department on November 12th to replace part of the key. It would cost $95. However, when tested the key part didn't work with my Audi. So the person at the parts department referred me to the service department. They could not service my car to program the key so I came back the following morning as instructed (November 13th). First mistake: after waiting for over an hour, the service person told me that I would be charged $145 for the key part. He said I was given the old price (I showed him the quoted price just a day old). So, who ever he spoke to on the phone said to give me the quoted price.Second mistake: the service person told me after I signed the agreement to pay the $95 for the key part, claimed that he offered me a ride. That I chose to wait. He was very rude and I told him he did not offer me a ride. How could he? He knew I was out of state! He took my initial information when checking in my car.Third mistake: I was told that my wait was about 2 hours, it was over 3 hours excluding a free car wash. Just to program my new key part.Fourth mistake: they just fix the old key and not replace the part!Unbelievable. BTW, it was my first visit at this dealership. Definitely thinking of not buying my second Audi from them. And will write a complain to their service director. Very unhappy place.

Sweet Audi S6

Had a wonderful experience. Loved working with Amber.

audi a4 Amber Mills

very easy and comfortablewould definitely recommend Amber Mills

Great dealer, great service, great sales agent

This dealership was a pleasant surprise from the time we walked in to the time we bought our car. I bought a used car but was treated as if I bought a new Audi. Carlos was our sales agent. He was professional, treated us with respect and honesty. There was no pressure. He followed up on everything he promised and went beyond what we were expecting. I highly recommend Carlos and Audi of Las Vegas.

Excellent service from Susan

I've been looking for a new sport sedan with good values for quite a while. I found a few in Las Vegas but was afraid to waste my time with aggressive car sale persons with little knowledge about their service and products. Susan Browne at Audi of Las Vegas was different. She knew her cars well. She was courteous, very helpful, and knowledgeable. I ended buying a modest A4 . But it was was a CPO with almost fully loaded options. I love it so far. Susan and the Audi teams including service had been wonderful. I strongly recommend them!

Glad I bought my Audi at Audi Las Vegas

Richard, the finance manager I worked with, was excellent. He made the effort to find me the lowest rate. I also appreciate Harv, the salesman. I feel as if I can count on him when necessary in the future. All the staff were genuinely helpful and service oriented.

Audi A2 repair

I went to Las Vegas for the weekend and my car broke down on the way. I had to use Audi roadside assistance and they took my car to this dealership for repair. We had communicated with Boyd Brown that our car was being taken in for repair. When we arrived he had a loaner car ready for us and was ready for us. The next day he called is in the morning to let us know about the problem with our car and that it would be repaired, washed and ready by 1:00 that day. I was pleased with the service we received.

Great service!! Chad is amazing seller

When i arrived at audi autoshop chad came to me to take care for buying a car. He was so friendly. He was trying to explain everything about a car that i want to buy. Thats why i bought a car that day that i came at first. Because of him, i got brand new car which is 2016 q5 suv. I really recommand chad to people who trying to buy a car from audi. He was so amazing!!! Thanks for gift as well not even car:)You made my day chad. After ending of lease, i will definetly find him out to get other audi car!!

Excellent service

Excellent service and I would recommend Susan Browne t friends. She was exceptionally great.

Two thumbs up

I recently purchased a 2015 Q5 from Audi Las Vegas. Our salesperson, Susan, was very professional and attentive from start to finish. This was my first purchase of an Audi and I was very pleased with the professionalism of all staff we dealt with as well as the vehicle purchased..

Great service

Jason was an amazing salesman. He was there for multiple days of teat drives, searches for used cars accross the country, negotiations, text messages, and then went over the entire user manual to make sure all of the settings were personalized. No one could have improved on our experience.

Enjoyable experience

I went into Audi Las Vegas knowing exactly what I wanted and the team there worked with me to accomplish this. They were NOT pushy; they were cooperative, flexible and understanding of my budget and my time. The car buying experience can often be a struggle. Audi Las Vegas made it a breeze. I walked through the door at 10am and drove away in my new A3 by 1pm. They took care of everything for me and made me feel part of the family.

Superior Service Department

I have bought a new car every four years since 1970. Most of my cars were Mercedes Benz. This dealership is the BEST I've ever experienced! There was no haggling over price for the A-4 sedan I wanted, so this was the easiest buy I've ever made for an automobile. The price agreed to was fair to both me and the dealership. The Service Department is outstanding! My service advisor, Erik Honn, is one of the finest I've ever dealt with. And when he's not there, the other service advisors are right there to help in any way they can. Appointments are easy to make. Advise given is honest. What more could a customer want. I definitely plan to buy my next car at this dealership,too.

NICE DEALERSHIP

THE EXPERIENCE WAS SATISFACTORY. INTERNET SALESPERSON WAS GOODTHE GENERAL MANAGER IS CONCERNED WITH GOOD & BAD EXPERIENCES..

Great service and patience

From the minute I walked in the door I was greeted promptly. I was trading in my lease and I wanted to know my options. Travis walked me through everything and he was very patient with me and answered all my questions and any questions he couldn't answer he got the right person, Richard, to answer them for me. They were informative, patient and went beyond the call of duty on service. Travis was so amazing. I got into a new lease on a brand new 2016 Q5 that while I was signing my papers he got my new car washed, full of gas (all the usual stuff) but he even programmed my new vehicle to my settings from my old car! So it's like I got into a new car build just for me. It was a nice touch of service that went beyond my expectations.

Great service

Happy with there service my sells man was polite and made everthing happen quick

Great service

The experience was very enjoyable with no pressure. The team was helpful and friendly.

Fantastic Experience

I came to Audi Las Vegas and from the moment I walked in to the facility, I was treated like a VIP. Chad, the salesperson, was very knowledgable about the vehicle I was interested in and answered all of my questions and concerns. James, the sales manager was also very attentive and ensured a smooth process. This was the best car buying experience I have had in 20 years of buying cars.

Great service

Took my car in just to get air in my tires as my tire pressure light had come on. Unfortunately someone had backed into my car while there, but Audi took care of all repairs!! AND they gave me a brand new Audi A3 to drive while mine was being fixed!! Great vehicle!! Awesome service!!

amazing customer service!!

my car was recently totaled in a accident and this whole car buying/shopping experience has been a stressful nightmare. but going to audi autonation was a breath of fresh air!! very friendly staff!! very educated on products offered and also on individual vehicle information!! the entire process from start to finish was quick and easy!

Great service

Purchased 2016 A6 2.0T Quattro. Love the car & buying process was a breeze Amber took the time to listen and search for the vehicle that I wanted. The best service I've experienced with no pressure to purchase.

Carlos Brasil goes above & beyond

Carlos is Amazing, he spent hours helping me find & finalize buying the exact car used car, I wanted:) My mom had to go into the hospital that that afternoon. So he made sure we wrapped up all the paperwork quickly & efficiently! Wished me & my mom well, then said don't worry, u can bring it buy the dealership & we'll take care a few things we had discussed, that wasn't in the paperwork. Like detailing it, filling the tank & helping me learn a few thing about the car. Being raised here in Vegas, I wasn't sure they really would or not? After spending 3days inthe hospital with my mom, I was shocked when Carlos call me to Thank me for buying the car, hoped I really enjoyed driving it & reminded me to bring the car by when I had time. He even asked how my mom was doing:) When I got to Audi on tue afternoon, they got my car right in & did a great job, Carlos made me feel like I just bought some highly expensive luxury vehicle, not one of the cheapest used cars they had at a special sales event. He showed me no matter what you buy he will treat you like VIP, because he really cares about all of his clients:)

Great service

Very nice adviser his name Erik honn, always on time and reliable, I will recommend to all my friends

Honest and Caring Sales Rep

I came in not knowing what I wanted in the first place and in the end, I caused the facility to transfer a car all the way from California to Nevada on their expense to dislike the vehicle on spot. I had a very difficult situation but Troy made it super easy on me. We listed my needs and wants and eventhough the car would cost a little more a month, he made it work financially and now I couldn't be happier. He honestly cared about my happiness and not just making a sale!

Buying my first A6!

Above and beyond from hello to signing the paper work for my A6! The place from GM to Service Person were just nice, answered all questions even the stupid ones, test drove almost every car on the lot until I found the one I wanted. Just a wonderful experience from top to bottom. Going back when its time to get another one!

Amazing Staff

My husband and I were in the process of comparing vehicles and we ended up buying a used Q7. Our sales associate Carlos was amazing. He was very friendly, knowledgeable and did not pressure us into a purchase. He made the entire experience pleasurable. The other individuals we encountered during the process of buying were just as pleasant to work with. I would recommend this dealership.

Great all around!

They made the process easy and it didn't take long to make a deal. Felt they were very fair!

Amazing service , above and beyond

Amber Mills went above and beyond to make sure I was taken care of and satisfied buying my s5. She will always be recommended to all my friends and family.

pleasant car shopping experience

Great service. Did not feel pressured and went above and beyond to answer my questions and meet my needs. Susan Is great and took her time to explain every feature in the car when I picked it up.

Wonderful all around

This was a very easy and laid back process! Everyone was super nice and was not pushy.

Lisa and Mario Aguilar

Everyone at Audi Las Vegas was amazing friendly knowledgable and helpful. I feel appreciate and taken care of which means the world to us. We have many choices in vehicals and will continue purchasing Audis as long as we come back to the same 5 star service. Thanks again Lisa and Mario Aguilar....

Great experience

No pressure or stress car buying environment. I felt respected and not taken advantaged of. I was looking for a good, affordable and slightly used vehicle. Found the perfect 2014 Audi A4 ataudi Las Vegas just under 10k miles and new I had to have it. Trade in value for my 2001 Toyota Tacoma was slightly lower than expected but still good deal. Also APR slightly higher than what I was expecting but again still good deal. Would definitely come back and reccommend to others.

New Car Owner

Went in got the car I wanted. The dealership was able to give me a better finance rate then what I was getting from my lender. The salesmen were very professional . My Audi has lots of details to learn but I Love It!!

Friendly people

I was looking to trade in my Audi A4 to an A3 then i found this specialist through the Audi internet chat line on their website. Amazing experience and very efficient, we closed the deal through back and forth e-mails document, application which i sent and sign. I was approved and in a few days went to dealership and took home my favorite car,

Great service clean facilities.

Just a pleasant experience! Very friendly and fast transaction.

New Audie A5

Wonderful experience, great service, both Mary Pro and Kim Beck we very helpful and pleasant to work with

Great service

Good custom service,very nice people,will referefer family and friend to this llocation

Ok Service, not too happy

I would leave this place as a last option. If there's another Audi dealer close to you, go check that place out first. Trust me! Worth it!

Easy Breezy!

Easy Breezy is one of my favorite terms and that describes my experience dealing with Gareth and audi Las Vegas. Gareth was accommodating right away and made my experience very positive. I keep getting many compliments on my new audi and its all thanks to Gareth and the team!

Great buying experience.

Great experience with no high pressure sales. Knowledgeable and friendly staff, particularly Gareth and Kim. Highly recommended.

Very helpfull sales associate.

Amber was very helpful in finding the right car for us.

No complaints!

Very helpful with my limitations of car buying and ensuring my goal was reached! Went the extra mile to make me a happy customer!

Great service!

I purchased an Audi A3 and the service was amazing. The whole process seemed so quick and easy and Amber helped me through it all. She made me feel very comfortable and explained everything that I needed to know in order to be knowledgeable and comfortable in my new car. She made everything so exciting and I can tell she loves what she does. Thanks Amber!

Great services

Amber was very helpful, in helping with my car buying process. She's very knowledgable in her area of service. Everything, went very well.

Great service and friendly people!

Audi was wonderful to work with especially Amber! She was very helpful in securing the deal.

Customer Service...... Finally!!

In this day and age finding truly great customer service is almost impossible. From the bank to gas station from the 7-11 to Movie theaters. Being in the service industry as a Chef in possibly the most popular city in the world, I've seen and see a lot of what goes on in front of and behind enemy lines. So it's refreshing to see an individual ( my salesman Marvin Dodd) be as passionate about his craft and the client's needs.

Great Experience

Tom and Gareth were extremely helpful with my recent purchase at Audi Las Vegas. I highly recommend this dealership!

A4 AUDI S-LINE 2015

Made the deal over the phone. Was very easy. Repeat customer for 11 years!

Great service

Best experience I've ever had so far buying a car!! It was quick to the point no games..

Great place to do buy a car

I couldn't be happier with the new car buying experience that I received from Audi Las Vegas. Great cars, good people, and a relaxed low stress atmosphere lead to a most enjoyable and satisfying car purchase. I'd like to thank the Audi Las Vegas sales personnel that helped me make the best choice for the Audi model and options that suited my needs, the management that got the numbers on my deal where I needed them, and the finance staff that made signing the paperwork as quick and easy as possible.

Great Service

Always feel special when I come in the dealership.

great service

Automotive journalists agree that the Audi A4 has one of the nicest interiors in the class, with an artful design and high-end materials. The A4 also gets excellent fuel economy for an upscale midsize car, and reviewers like its lively acceleration.

Great expierence!

I traded in my 2010 Lexus IS and got a amazing deal on a 2014 Audi A4. Doug was super helpful and willing to work with me. I am in love with my new car thanks Audi!

awesome staff

At Audi las Vegas the staff will help you find whatever you want no matter where it is if it is in their capability it will be done thanks Jaime for tracking down my a3

Audi S5

Thanks to Susan and Patrick for a great Audi experience , bought a new S 5 and the car and service from the dealership has been great , from start to finish a professional approach from Susan and continued support .. Many thanks .....

Audi Las Vegas

It was a very good experience at Audi Las Vegas. They were very helpful and upfront about the entire process.I will definitely recommend them as a potential dealer for your Audi

Great experience!

I recently purchased a certified preowned A5 from Audi Las Vegas. I was assisted by Gareth and Doug. They made the entire experience very pleasant and relaxed. All of my questions were answered thoroughly. Once I purchased, they spent a lot of time with me introducing me to all the technology that makes driving my A5 an awesome experience. Since my purchase, they have been readily available to assist me in any questions that I may have concerning my vehicle. Overall, my experience with Audi Las Vegashas been exceptional! I would definitely recommend them for anyone looking to become a proud Audi owner.

Great Experience

Great Experienece overall. They were the upmost professionals with a non-aggressive approach and very accomodating. Believe me before I bought this car I shopped around and the competitors were always trying to one up this dealership but they couldn't. From the salesman down to to the Finance Department they are all A+. So if you are in the market for an Audi go see Gareth Nelson down at Audi Las Vegas.

Upfront and honest about my car

I bought my car from Los Angeles and had it shipped. It arrived in the condition as promised. Great experience.

Great service!

The service is great ! They have helped me with any problem I had , and they even helped me wash the car!

EXCELLENT EXPERIENCE!

I had the best experience working with Dan Palladino at Audi of Las Vegas! The process of obtaining a car felt easy & stress free, because of this great experience I will be an Audi driver for life. Thank you!

Review of Audi Service

The service representative Eric was very good and attentive to my comments and requests. The car was ready at an agreed time, washed and all services finished. My other half is now considering an Audi which is a major step. Mary Jane

Purchased Audi A3

I had a wonderful experience at Sahara Audi Las Vegas. I spent several hours test driving various models and they were very patient and helpful. The showroom was beautiful and exceptionally clean. I purchased an Audi A3 Quattro. It is a superb automobile and Sahara did a great job of helping me to select the best car for my needs. Thank you!

Good service

Very good service and I love the car that I picked, very helpful and like my dealer so much!

new audi Q5

Just stopped in to see a used Audi Q 5. We were greeted by Doug S. He was extremely professional and asked us the correct questions. After a test drive, Doug suggested a New 2015 Q5 for about the same payment. We ended up getting the TDI and it is "amazing". Luxury and performance all rolled into a beautiful/extremely well built SUV. It was TREMEDOUS shopping experience by Doug and the entire Audi team! I would recommend these professionals to any and all. Been buying cars for 40 years and this just might be my best purchase/experience ever.... even served wife and I lunch.

Pleasurable dealings

Mr. Harvey Huffman made it all happen. He made the buying process smooth to a fellow military veteran. He helped me own the Q5 from the start to the end of the transaction except, for the Financial processing and services portion. He even came to my residence to help me resolve the Homelink issue promptly and unequivocally. Being a first time owner of an Audi brand I needed lots of time and he displayed a lot of patience in demonstrating how to operate the options. Truly, he demonstrated high professionalism and sincerity thus earning my trust and business.

Purchase - Extremely Professional

Throughly impressed with the professionalism and knowledge of Gareth Nelson. He made the buying process extremely easy. His flexibility when presented with numerous schedule changes was impressive and appreciated. He showed us all of our options and answered every question. The service department contacted us shortly after the purchase to make sure that we had a point of contact and future service appointment. Highly recommend Audi Las Vegas to anyone looking for a Great Automobile and a Quality Sales and Service Team.

Highly Recommended!!!

Just bought my new Audi A3 a couple weeks ago, and I still talk to people about my buying experience! A huge Thank You to Michael Pyon for being so patient and genuine. His efforts really make me believe that my purchase was absolutely worth it. On top of that, the dealership has great customer service as soon as you step into the lot and beyond the day you purchase. Audi keeps in touch with you for any questions I may have and also as a remind to utilize perks like a lifetime supply of car washes! I won't be surprised if I stay an Audi driver for life.

Great Experience at Audi Las Vegas

I made my way to Audi of Las Vegas after visiting another local dealership which had poor customer service. Gareth was very welcoming and we test drove a few cars before I settled on an A6 3.0. The car was not in stock, but the ironic part is the dealership that I first visited had it in stock, and Gareth managed to trade for it. I love driving my new Audi.

Great experience at Audi Las Vegas!

The first day I stepped foot on the car lot I really had no intention of buying a car and I was just "window shopping". Harvey sat in a new car with me and gave me a run down on the car which only peaked my interest and I became a little more interested about buying a car. Harvey turned me over to Michael and before I knew it I was buying the car! I went back 2 days later, signed my life away and Michael made the process so painless and smooth with absolutely no pressure at all. He took a long time explaining and teaching me all the bells and whistles on the car. And still, a week later, he is answering questions I send to him via email! Anybody looking to buy an Audi, I would highly suggest they make a trip to Audi Las Vegas on Sahara and ask for Michael Pyon.....he's the best!

Bought Q5 via email! Great experience.

We were looking to buy a Q5 with low miles. We contacted Michael and Audi Las Vegas regarding one that was listed on Internet. Although that car didn't work out, Michael worked hard to find another vehicle to meet our needs. In less than a week from first contact, he had the perfect car! He was great with communication via email, text and phone. He sent us many pictures. Since we were in FL (moving to Las Vegas soon), we had to do all this remotely. We did have our daughter go and test drive the car, and physically check everything as far as options, mileage and VIN number. We were able to do all the $$ stuff through our bank. Michael picked me up personally at the airport and the transaction at the dealership was swift and painless. Unlike other car buying experiences, this was a pleasure. Everyone that I've met and spoken to at Audi Las Vegas are well trained in customer service and professionalism. We are quite happy with our purchase and our experience thus far. Hope to do business with them again when it's time to upgrade our next car.

Great car

I enjoyed working with the sales persons at Audi Las Vegas. They found me the exact car I wanted and even brought it in from CA for me.

Excellent Service

Harvey Huffman at Audi Las Vegas gave us the best experience purchasing our new vehicle. We have purchased many new cars in the past from other dealerships, but nothing compares to the customer service Audi offers. Dan Palladino the financial service manager made the signing experience quick and painless. Excellent service!

Great Salesman

I had gone to Jeep the night prior and was going to buy a jeep but then the next day I decided to take a visit to Audi. I have always dreamed of having an white Audi A4 and Eugene was doing his best to get me what I wanted. When I arrived after work Eugene already had cars aside to show me what he found for me. After everything was all done he got me my dream car. He made sure it fit within my budget and he really was attentive and caring about everything. I never wanted to go to a different dealership other than VW because of how well they treated me there but when Audi did the same for me I had no problem going with Audi. I overall love my decision and I am happy that before the age of 25 I got my dream car. I couldn't have done it without Eugene!

Excellent buying experience!

This was the best buying experience we have ever had. The sales team was very helpful and made the buying process enjoyable.

Very easy to work with

The whole process of my trade-in and buying a new car was easy and straightforward. Harvey is knowledgeable and was very responsive throughout the process. I would definitely recommend doing business there if you are in the market for an Audi.

My new a4

Stopped by to look at some cars and the sales team at Audi was polite and helpful. I test drove a few cars and was not completely in love with anyone in particular. As with buying clothes I feel that if I didn't love it in the store I would regret my purchase. Gareth (my sales specialist) was patient with me an found me exactly what I was looking for. Although I stopped in with zero expectations of driving away in a new car, the team at Audi was so helpful, found me exactly what I wanted, and made my purchase process so easy I drove away in my new a4!! I will definitely be back when it is time for another Audi!!

Not Happy

ON Monday want to buy a new car rs5, fw of my colleagus and freind love the Audi car but alway had with sales persons where difficult and rud or dont understant custumer service, So when decide to go i ask for the Gm to make sure for no issue.He never can out or come to talk to me no good for buisness.

Great buying experience

Well, it was time to replace my second Audi with another A4 Avant. Since I live in a rural state, Internet searches are the only way to track down my preferred vehicle. I located three of them and began negotiations. While the other two did drop their prices a bit more, the pricing at Audi LV was already very aggressive. We agreed on a price and I had my bank contact them to work out the details. Throughout the process Mary Pro was extremely thorough, professional, responsive, and helpful. She answered all questions quickly and accurately. Even my loan officer was impressed with the staff there. I was slightly disappointed that it took so long after I arrived to complete the paperwork, as I thought we had it all taken care of. However, that was a minor inconvenience. I would certainly work with them, and especially with Mary.

Outstanding service

Had a wonderful experience recently at Audi on Sahara. Just purchased a new 2014 S5, Marvin Dodd made my purchase easy and quick. Second time I buy a car from him and will be doing business in the future with him. Highly recommend him and this dealership to meet ur expectations or over exceed.

Buying made easy

Traded in my car for a used A6. The buying process was not long and drawn out. After the papers were signed, they sat in the car with me an gave me a tutorial on how all the electronics worked.

Awesome care, great service

Quick and easy purchase transaction. Great customer service.

Friendly & Helpful Team

I arrived at the dealership late on Friday evening to browse the cars. I fell in in love with the A5 and purchased one that meet my desired options that night. I had a great experience working with Mary & Deeno to complete the purchase. It was way past closing and Mary took her time to make sure I understood all the features of the A5. The next day Denoo followed up on my Bluetooth connection to see if I set it up correctly They have a great team! dt

Great Service

I am very pleased with the service provided at Audi Las Vegas. The staff is very friendly and professional.

Fantastic

Fantastic service, great price, very helpful to me throughout the buying process, great followthrough after the sale. Love the car. Thanks Guys!

Great people service

I can't thank Mary Pro enough for providing great people service. She was sincere on the phone and throughout the whole transaction. My wife and I decided to trade in our Japanese gas saver for a German tank, because we thought it would be safer for our newborn. I also explained to her that my wife is still recovering in the hospital and it would be really hard for her to come to the dealership. She offered to deliver the paperwork and vehicle to our home, because she said she knows how it is to be a new mom. She had it detailed and sent it through their used certification process before personally showing up at our home, which was probably after her shift. We really felt appreciated as a customer, even if we couldn't afford a brand new Audi. Shout out to Jaime, the manager, for making me feel welcomed at the dealership and giving his sincere congratulations. I think managers only come out of their office to help close a deal, but he came out just to shake my hand for being a new father. Overall, this had to be easiest car buying experience and I am positive that we will be returning to dealership first for our future needs.

David Giannotti

Knowledgeable salesman and great follow-up. Deeno is the guy to see.

They Make Buying A Breeze

One of their used cars caught our eye as we drove by. Stopped in for a test drive. Our salesperson was knowledgeable and helpful and not pushy at all. We said we would think about it and we came back 2 more times beofre making a decision to buy. The whole process by all involved was easy and convenient. They even got us an insurance quote that was way better than our existing company.

Aaron is the man!!

Bought a used car from Aaron and he absolutely cared for me as a customer. Wasn't pushy, he was nice, professional and got me in the car I wanted. Thanks man from your new friend Dom! Your the best, will be buying my cars from you!

Great Service

Went to test drive a car and came across Aaron Smith to help us. I have been to a lot of dealerships but have never came across a more welcoming, funny and easy going person to talk to. He never pushed or put pressure on us. I will without a doubt go back to see and deal with him when I ready to buy.

The Audi Experience

Bought a beautiful Audi coupe last Tuesday. The salesman was extremely helpful and courteous. The sales staff was friendly and accommodating making the trade in process smooth and seamless. Altogether a great day.

Audi Las Vegas is the Best!!!

I love Audi Las Vegas! They have the best team. I have purchased 5 Audi's from them and would not go anywhere else. Jaime ( my sales consultant) is awesome and very knowledgeable. He always makes me feel calm during the purchase process. The entire staff is warm and hospitable. It makes it a pleasure to purchase a car. I was in and out of the dealership in less than 3 hours. How amazing is that? It is awesome to be treated with respect and dignity when purchasing a new vehicle. We have all experienced the horror stories out there. The dealership is clean, organized and of course well stocked with many beautiful Audi's. Thank you guys!!!

Audi Las Vegas

For years I've always wanted an Audi, and as of a few weeks ago, Gareth Nelson at Audi Las Vegas helped make the dream come true. Incredibly knowledgable about each and every model and is as equally well versed in music. Great dude, great dealership.

New Audi A4, Great People and Excellent Service

Marvin Dodd was my contact for my new Audi A4, very pleasant, easy going and no pressure. Thorough with all the amenities in the vehicle and he was a willing to answer any questions that I had. I would definitly recommend Audi Las Vegas for a new or used vehicle.

Amazing experience at Audi Las Vegas

I purchased an Audi A3 from Jamie Bermudez and he was an all around great guy!!! I would recommend him to all my friends and family. He was very polite and courteous. Extremely knowledgeable and made the car buying process quick and painless. Thanks for everything. Hope to see you again in the future.

Audi of Las Vegas

Audi was very professional and Jamie in the Sales Department was excellent in handling my purchase of a new Audi A4. I would highly recommend Audi of Las Vegas to my friends and family members.

good buying experience

The people made the difference, pleasant, professional, didn't waste our time. After 6 Audis we went to Mercedes, but we missed the handling and performance.

Very Helpful!

We had a great experience at Audi in Las Vegas. Hermann Brumm picked us up at the MGM and took us to the dealership where we picked out a car that I won at the MGM hotel. He was a pleasure to work with and helped in so many ways. We drove the car home to Wyoming; thanks for everything. .

***BEST CAR BUYING EXPERIENCE. EVER!!!***

I recently went hunting for a high~end SUV. I was really intent on buying either the BMW X5 or the Mercedes M Class, but decided to pop into the Audi Las Vegas dealer on Sahara. I'm so glad I did. I met with Aaron Smith, who was both friendly and knowledgeable about his product line. We took a test drive in an Audi Q7, and I fell in love with the performance and the way the car was equipped. The technology on the Audi is greatly superior to both the Mercedes or the BMW. And the way the way the Q7 can peel rubber from gravel onto pavement is amazing: NO LOSS OF CONTROL WHATSOEVER. It is pure heaven to drive. The sales/financing/management staff made my decision to purchase the Audi Q7 a breeze. No hard sales tactic. We negotiated a price and I was more than satisfied with what I paid for the pleasure of driving out with my shiny new SUV. I highly recommend that anyone looking to buy a high~end automobile to drop in and talk with Aaron Smith. He's not pushy or doesn't use the sales approach of speaking ill of competitors: He lets his product speak for itself. I appreciate a man who doesn't have to berate a product I'm considering just to make his own product appear better. I would definitely look into buying another Audi. Perhaps a new Audi S5 convertible would be the ideal third car for driving down the Vegas Strip.

Audi SQ5 purchase

Great buying experience for me at Audi Las Vegas. I don't usually write reviews but I felt that they deserved it. Not too pressure driven and a good overall customer support. Thanks Kim and Hermann

Simply the Best!!

Loved It!! Harvey made this the easiest and best purchase ever that has changed my future vehicles to all AUDI!!! Good bye Mercedes Audi is truly a Great Car!!! Great People at this dealership !!! Very helpful and knowledgeable. Thanks to Harvey for all his help and going the extra mile for my family!!!

GREAT EXPERIENCE DURING BUYING AND GAVE ME THE BES

GREAT EXPERIENCE DURING BUYING AND GAVE ME THE BEST RATE

New Q7 Purchase

Purchased a new Q7 from this dealer. Best new car buying experience of my 63 years. Communication was great as was the service. WILL buy from this dealer again.

Limited Choice of Used, Small SUV Trucks

Although the dealership had a lot of vehicles, what I was looking for was not there. Staff was willing to try to find my specific vehicle, but pricing was a big concern. Although I did not purchase from here, I would send a friend looking for a vehicle.

Audi Las Vegas - Excellent Customer Service

Audi Las Vegas, and specifically Harvey Huffman truely understand excellent customer service. He not only exceeded my high expectations he blew the car doors off with sincere, personalize service that I have never experience in buying a new vehicle. True service is customized to the individual and Harvey and the team really zoned in on my exact needs and took an approach that was comfortable and fun. Harvey worked hard to put me in the exact vehicle (Q5) that I wanted on the budget I needed. The Finance team also supported that experience which was also a delight. By far the best experience ever buying a vehicle and I will stay loyal to Harvey and Audi Las Vegas for years to come...............also, my wife bought a Q7 from Harvey and we had the exact wonderful experience a month earlier which is why we came back for round two!! Excellent service and partnership equal loyal and happy customers.........Great Job Harvey Huffman and Audi Las Vegas.

Excellent service!!!

I came here to buy a large SUV. I was warm welcome by rep. Aaron and I came across with nice manager name Jaime Bermudez. Helped me all the way to get my new Q7.

Great Experiance

Very helpful and low pressure, best car buying experiance I have ever had. My thanks to Kim, Gerhart and Mark

quality company that cares about more than sales

I purchased a new S7 Audi and everyone from the sales person to the general manager made me feel my satisfaction with the process and their service to me was as important as the sale of the vehicle.

If you're reading this, you're making the first...

If you're reading this, you're making the first step by doing some research, you can go there or audi henderson to test drive the car you want, once you know what you want, take a trip to the LA/orange county area and do your shopping. audi LV and Henderson audi will try to pull the wool over your eyes any way they can, they'll find fees nobody's ever heard of, if you're attempting to lease, they'll add the full tax amount to the selling price of the car, so when they calculate the lease pmt you may be paying the tax twice. If you don't care and don't want to take a short trip to save yourself some money, then buy from them.

They will try to rob you if you let them. If you try to...

They will try to rob you if you let them. If you try to buy a car the first price they give you is at least $5000 more than they will take. I was trading in an Audi, I went to carmax after who offered me $4000 more cash than they did. Also there service dept leaves something to be desired but at least if your car is under warranty you get a loaner till they fix it

Love My New Audi A5--I Love it and the Audi Team