Audi Fort Lauderdale

Great experience leasing 2016 Audi SQ5 from Mark Epperson

I called Audi Ft Lauderdale after seeing a new black 2016 SQ5 online. I got transferred to Mark Epperson. I asked him to take a few pictures of car and text me back; he texted me the pictures within 30 minutes. I had already gotten a quote from Audi West Palm Beach....but they only had Daytona Gray Pearl and this dealership had Black which I preferred. I showed up, drove car for 15 minutes....I made a fair offer based on what I had been quoted at Audi West Palm and told Mark to take or leave it. He came back in 5 minutes and agreed to terms without any negotiating to try and raise my price. I also dealt with Christopher Bucknell and he is a good guy too. Love the car, hoping it doesn't have a lot of problems!

Best Buying Experience in YEARS!!!

The entire team starting with Melinda as my first P.O.C. were 100% professional, knowledgeable and helpful. I arranged an appt in advance and the vehicle was ready upon arrival for a test drive, and it did not disappoint! My salesman Cirilo was accommodating of my request and was a straight-shooter. Steve(Manager) recognized a good customer when he saw one and organized a seamless purchase experience. James(Finance Manager) was very meticulous, even after normal business hours and was very helpful in recommending a solid warranty for my new vehicle. If you are looking to buy a vehicle without the normal headgames this is your dealer! Thank you all again!

easy experience

I knew the car and the options I wanted. The car was in stock. We negotiated the final price over the phone. I came in and they honored the price. Staff was friendly and polite.

Outstanding Experience as an Out-of-State Customer

I am not sure where to begin with such amazing and outstanding care that Chris Bucknell and Erick Alava provided to my husband and I during the purchase of our car. Big kicker... we purchased the car without ever putting our hands on it. You read right. We were out-of-state and purchased our car from them. We live in AL but were able to purchase our Audi in FL sight unseen due to the care and exceptional customer service they provided. Not one time did they make me feel like any questions that I asked was an off the wall question or too time consuming. Rather, they approach my every concern with care and consideration. Thanks for making what can be a stressful time to a fairly easy process even with us being out-of-town buyers. Being an out of town customer was less stressful with them compared to when I purchased my Lexus locally. I must say that when I purchase my next car, I am definitely contacting them. Check these guys out for sure if you are in the market for a car.

Certified pre-owned

Everyone here is pleasant and helpful, in both service and sales. We got a great price on an A4 and received a very good value for our trade-in. I have been back a few times to have the car washed and some pint scratches fixed.

Audi Ft. Lauderdale-GREAT!

I first went to another Audi dealership in N. Miami, FL...was NOT welcoming and I never saw the sales manager during my interaction with the salesman...made me feel my money wasn't good enough and they didn't even budge $0.00 on their price~~but then I drove back to Audi Ft. Lauderdale---the exact opposite! They were welcoming at the door, salesman was quick to ask what I was looking for-and soon, was test driving a Q5. Please- Please,, if you're looking for a GREAT dealership, service, and friendly people-who know the product and willing to deal---GO to Audi of Ft. Lauderdale, Florida. Would like to mention: Gill & Abass-sales, David & Christopher-sales mgrs. and James(Jim) business mgr.....Terry-GM, You have a GREAT team and atmosphere at your dealership!! ~~LOVE my new Q5~~

AVOID, You can't even trust their carfax reports!!!

Sold me a 2013 Audi A6, showed me a clean carfax, and it was CPO. There was paintwork galore all over the drivers side, and the entire driver mirror. Offered to paint the problem areas....Hah! Sure they did...of course now I have a care worth $2-$4,000 less that what i Paid since it already has paintwork, and they want to paint more??? Refused to consider any other solution. They are liars at the very least, and probably criminals in my opinion. I sat in the dealership for 7 hours to get the paperwork done. They showed me the car dirty so I didn't see the flaws, and took so long to get it out of detailing that the dealership was closed and I was sitting on the pavement in the parking lot waiting for it to come out. AVOID AT ALL COSTS!!!!

Fantastic experience

Have you ever bought from a Kia dealer? If not then let me tell you, it is a horrible experience. Their goal is to exhaust you until you will agree to anything just to leave. My last buying experience at Orlando Kia was just that. Thus, although I was excited to get a new car, I dreaded the experience. And then I walked into Fort Lauderdale Audi and met Curt Early. What a wonderful gentleman. If you want the best buying experience ever, head to this dealership and work with Curt. I drove away in my dream car in less than three hours and with a wonderful memory.

No Doubt, The most efficient & respectful sales experience!

Without reservation I will highly recommend Abbas Masri and Chris Bucknell as two gentlemen you can trust and relax as they walk you through the car leasing (or buying) process. I am a "leaser"... Abbas and Chris understood that I had little time to spend and they appreciated that I had "done my homework"... I felt completely at ease working with these two, NEVER once feeling that they were trying to "upsell" me or take advantage of me in any way... As a lady who negotiates for a living these two have their sales techniques honed and perfected... They know their stuff, don't waste time, talk honestly and deliver! This is my second Audi and I'm pretty sure I'm an "Audi -ite" for life! Thank you Chris and Abbas! See you soon! I'll send all of my friends and customers to you without hesitation!

Easiest car buyer experience ever

Lester Moody and Seth Thomas were extremely courteous and professional with the entire transaction. Seth exhibited excellent product knowledge of the vehicle which was the 2017 Audi Q7. The experience exceeded my expectations as I had not intended to buy a car yesterday but the process was so easy that I couldn't say "no". The fact that the vehicle was in stock on site also made the transaction happen. Excellent quality first-class facility as well.

Courteous, reasonable and accomodating

I am was looking for a certified pre owned Audi Q7 to replace my 2013 Q7. I was paying up front for the vehicle, and didn't require any financing. Meanwhile, I ended up traveling 250 miles outside the Orlando area where I live to the Audi Fort Lauderdale, because it was most reasonable and accomodating dealership I dealt with. The staff was friendly, willing to listen, and negotiate. It was the most responsive and accomodating of the several dealerships I contacted. I appreciated the straightforward and no nonsense attitude of the personnel. Very rarely would a person hear that buying a car is an enjoyable experience. In this case it was an enjoyable experience.

Very impressive experience!

Abbas Masri was very professional, knowledgeable and a joy to work with. He made my car buying experience, surprisingly, pleasant and exciting. I was impressed with the attention to my needs and the lack of pressure to buy, buy, buy..... Everyone I came in contact with was friendly.

Great pricing coupled with outstanding customer service

My experience with Erick was by far the smoothest time I've ever had while purchasing a vehicle. The price was unbeatable and even though we were buying a used non Audi car, we were treated as if we mattered. Highly recommend the dealership and Erick to any one on the prowl for new wheels.

Superb customer service with value

Abbas Masri understands customer service and customer expectations making the process of a car puchase as painless as possible from the moment I entered to the showroom until I unexpectantly drove home in a new Audi a few hours later. Abbas was aided in the process with the assistance of car manager Dave, the credit search consultant Steve, and the logistical genius Chris Bucknell. Everyone working at the dealership displayed a smile which for a grey Monday in Florida is an accomplishment. Thank you!

Celebrity treatment

They offer an outstanding car with great personalized service.Our experience was one that exceeded our expectations both in warmth and delivery.Both Gil and Jim were extremely knowledgeable. They answered all of our questions and we felt very supported by their care as we conducted business.

First Class Experience

I was very pleased with my experience at Audi of Fort Lauderdale. Mr. Snape was so knowledgeable and resourceful about their merchandise. I appreciated his kindness and patience. The showroom was beautiful and everyone there conducted themselves with professionalism. Can't wait to buy another car!

Great experience

This was the best car buying experience ever! Our salesman Gil was extremely knowledgeable and a pleasure to deal with. Jim Phillips the finance manager was very efficient and did his utmost to accommodate us. This is the first Audi we have purchased and we are very impressed.

Great Experience

Although we were buying a used vehicle (not an Audi) everyone at this dealership was very helpful. Erick Alava went above and beyond to make sure we were happy with our purchase and experience. We also appreciated the service and friendliness of Chris Bucknell in the finance department. I would highly recommend this dealership.

Excellent experience

I highly recommend this dealership. The service that I received was all around exceptional. Thank you Chris and Ryan for your fantastic customer service. You made buying a car a very pleasurable experience! I look forward to the ongoing relationship as a new Audi customer.

First class Facility, Staff and Experience....

Just bought a new Audi Q7 from this dealership, was a pleasant experience with all the staff from top to bottom. Highly knowledgable about the product as well as courteous. Would highly recommend buying a car from Audi of Fort Lauderdale.

Excellent dealer service

Excellent service from showroom manager, sales personnel to finance manager. All personnel courteous, friendly , remarkably knowledgable !Lester, Steve, Chis and Alex took care of all the details in releasing a new Audi. I would , and do, enthusiastically recommend this Dealership to my friends and colleagues!

Comments on my experience

Everyone from the sales manager, finance, sales men and body shop where exceptional to work with. They made the totally experience very enjoyable. I would highly recommend them all to anyone that asked in the future.

Best Car buying experience ever!

Surprisingly happy with my total car buying experience, historically for me , buying a new car was a painful and annoying experience, dealing with high pressure salespeople and managers that were less than professional .. My Salesman was Ryan Cannon, a young, energetic, knowledgable and polite gentleman, who had an in depth understanding of the products we test drove, and was very capable of answering any questions we had, a true pleasure, in fact, the best salesperson experience I have ever had.Steve our Sales Manager was such a delight to deal with, no back and forth games of negotiation, just understood our needs and presented several options for us to choose from, a real professional and gentleman. Chris the finance manager was also exceptional, extremely polite , energetic and obviously loves what he is doing.And then there was Alex, who took us through all the technology of the car, again polite, professional, and a real passion for what he does. This guy really knows the Audi technology like non otherI noticed one common thread during my experience, and that is , everyone that I dealt with . (A) was in love with the Audi Brand that they sell and (B) expressed a sense of passion and professionalism like I have never seen before at any dealership , and I have experienced them all, from,Ferrari, Mercedes,BMW, Lexus and many many more.In summary, overall my best car buying experience ever! This Audi team has set a new standard !!

Great car buying experience

It was a great experience to buy our first Audi with this dealership. At first I was just shopping around and not so sure about buying or leasing a new Audi, but I feel so good with the excellence I was treated, that need to come back and make business with them.We (my wife and I) came back even though we live more than 30 miles away just because the professionalism of Owen Snape and Steve Milrot. We feel very comfortable with them since the very beginning. They gave us all the options and took the time to try to give us a deal we were looking for, and we decided (without any pressure from them) our best choice.Very happy with the car, and very comfortable with the attention of Owen and Steve. Thank you gentlemen, without your help we wouldn't be driving our first Audi.

Great Experience

I came in with two models in mind at Audi - the A4 and the Q3 - as well as similar models of Audi's competitors. The salesperson was very accommodating with test drives and pricing without being aggressive or pushy. The sales manager worked with us to get to a lease deal we were satisfied with and made sure we were happy. I had a backup camera installed the same week and the process was hassle free and quick. Already planning on our next visit to get my husband a car this summer!

great service experience

I had a very peasant couple of experiences servicing my Audi S5 2010 cabrio with Audi Fort Lauderdale. TO start with, the dealership itself is superb, brand new and squeaky clean. The wait time is minimal, and the facilities are extremely comfortable. Luis, Cody, Many and Ashley are absolute professionals. For the first time in they fixed my leaky roof and offered me a loaner. My second time I brought the car in was a for a long undetected shimmy at 70 miles or so an hour. Cody and Luis took the time to explain what could be the issue and fixed it by applying road-simulated tire balancing techniques. Luis also took time to recommend best type of oils to use to get the best performance for my car. I am always welcomed and made to feel like family when I visit the dealership.

Outstanding car buying experience

This was one of the easiest car buying experiences I ever had and I have purchased a lot of cars! This is my 5th personal car purchase in the last 12 months for self and family. The dealer let me test drive several cars, some twice, gave me leasing options and a great price. I ended up buying the car. No pressure, friendly people, immaculate facility, good atmosphere. I highly recommend this dealership. No games no BS! Cirilo was my salesperson.

Great experience--great personnel!

I recently bought an RS7 from Audi Ft Lauderdale--worked with Cirilo Gil, Steve Kincaid, Chris Bucknell--they were wonderful to work with on the purchase. Thanks! and LOVE the car also!

A very nice experience

Although this dealership was far from my home, I was still interested in purchasing an Audi. For the first time, I really enjoyed purchasing a new car instead of the usual mental gymnastics that car buying usually entails. My salesman was David McVea, and although fairly new at the dealership, he was understanding of my needs without being pushy. On delivered he showed me everything I needed to know about my new SUV and was patient and happy to be of service.The entire staff at that Dealership was pleasant and easy to work with, and especially Adam Friedman, the sales manager, who did everything necessary to work out the numbers for the new Q5 that I was interested in.I cannot say enough nice things about Audi Ft. Lauderdale, and if you are in the market for a beautiful Audi, I highly recommend visiting that beautiful new dealership. You will not be sorry as they made my car buying simply a pleasure!

Great Sales Associate

Mr. Masri was very helpful and fully explained the different options available to us. He listened to our needs and directed us towards the right car for us. We are very happy with our purchase and Mr. Masri could not have been more helpful when we stopped in for some explanations re setting up phone etc. Overall the purchase process was very relaxing and stress free. Mr. Masri also directed us for insurance and helped make sure we were all set to hit the road!

my new purchase

Great services from Abbas Masri. He was not pushy for me to purchase the car and took his time explaining everything about the vehicle. Very happy with the car.

Excellent service

Excellent service,the best customer service by Christoper Bucknell,Valarie Thibault,Steve Milrot.I would recommand other to this dealership,and i will come back in future to buy another car.Nir Shaham

Knowledgeable, courteous, accommodating.

I was there to purchase my leased vehicle at the end of the term. From sales to finance, everyone was respectful, pleasant, knowledgeable, and thorough. Would recommend this group to anyone.

The easiest vehicle lease ever

I arrived at the dealership for the first time, test drove 2 cars and drove away in a new Audi A4 4 hours later. They gave me a great price and I will recommend the dealership to anyone.

My New Audi

I had the pleasure of meeting the team of sales experts at Audi Fort Lauderdale. They were were very helpful in my selection of a Q5. The dealership is brand new and very modern. I was very happy to go home that day with my new car!

Great experience for service and sales!

I recently had my A6 serviced at Audi of Fort Lauderdale and they were great to deal with. I went to explore leasing a new one this afternoon and worked with Abbas who was also exceptional. I will continue to give these guys all my Audi business!!!

Great dealership

Great new Audi dealership. Made it extremely easy to lease a new Audi. Did not feel like they were trying to take advantage and the paper work was simple to understand.

surprisingly easy

Gorgeous new building, everybody was friendly and low key. No pressure. I went in to buy a used economy car but was treated like a luxury car buyer.( It is , after all, a luxury car dealership.) Very satisfied with my experience. Highly recommended!

Valery was very good.

Valery the sales person that take care of me, was excellent, she was honest with everything all the time, and never pushy...Finance people no so good, a lot of confusion at the end of the deal.The dealer spectacular, in general everything was very good!

The easiest and best car purchase I have ever made!

I enjoyed leasing my Audi A7 so much that I decided to purchase it! Chris Bucknell, the finance manager, made the transaction and transition from leasing to owning so efficient and stress-free! I have been a client with Audi Fort Lauderdale for some time and you can't beat the customer service of all the staff! The new facility is beautiful!

Nick is the best car sales person I have ever met!!!

Being a sales person myself, I really appreciate someone with the same sales style as me--not pushy!!. My first interaction with Nick was over the phone. It was very brief but he provided the information I was looking for Then I met him in person, typically this is where the dealer does not want you to leave without buying a car. In fact, I did it twice, the third one I drove home with the perfect vehicle for my needs. This is after providing Nick with a list of everything I was looking for in a vehicle. Nick was professional, courteous and very understanding. He was also very nice to my niece to the point where she wants to work for Audi. Buying my Q5 was a fabulous experience!!!

Wonderful experience

The dealership is brand new and gorgeous. Everyone was so friendly and helpful. Owen Snape was fantastic to work with--he answered all my questions promptly and was very knowledgeable about the vehicle. Can't say enough good things about everyone I worked with to get the deal done, particularly Steve Kincaid. Even though we came in late on a Saturday, they were happy to stay and get us in the vehicle we wanted. The buying process was quick and easy, finance as well, thanks to Chris Bucknell. Abbas and Owen helped set up the technical items in the vehicle which was a huge help. I am thrilled with my new Q3--thanks Audi Ft. Lauderdale!

Great experience

Great service, it s good to see.It has been a very smooth process.Abbas was great, the dealership still smells new, and they have a great inventory.100% recommended to everybody to drive there and to purchase your vehicle there.

Absolutely best car experience I've had at a dealership.

Absolutely best car experience I've had at a dealership. The entire staff is very friendly and accommodating. I bought an awesome Audi S4 from this place and I don't regret one bit of it. Steven didn't just go the extra mile to get this deal done for me, he went the extra 10 miles. I was a difficult customer and they still went out of their way to make this deal happen and most importantly, make me extremely happy. The entire process from appraising my trade in, to negotiating, to signing and delivery, every aspect of the purchase was pleasant, smooth and comfortable. The sales people take pride in their work and they all were exceptionally friendly even though it wasn't their sale. Chris in finance was also great in the closing of the deal, even though I made them stay late after hours. (and he got me an awesome finance rate). If that wasn't enough, I had the pleasure of meeting Ashley in service who was beyond accommodating to my requests and it was done within minutes. When I normally purchase a car from a dealer, they usually get annoyed by me by the end because I demand 110% in regards to everything. This dealer went above and beyond that, and I'm ecstatic I get to go back to service my S4 there.In other words, you have to give this dealer a try, I don't regret one bit. I would recommend this place hands down over any other dealer I've been to.

Used Car Purchase

From my first contact looking for a used 2012 E350 coupe my salesman Abbas Masri was professional and upfront with all my requests. Abbas picked me up at the airport and drove me to the dealership to see and drive the car. The time spent to fill out the paperwork was short and I was on my way home within 2 hours. I was introduced to the two sales managers and the whole process was completed with a high degree of professionalism. I told everyone I would highly recommend there dealership to my family and friends. The service by the sales team was EXCEPTIONAL.

Short, simple and great customer service from John Russo

Short, simple and great customer service from John Russo and from Christopher Bucknell. We where treated as a special customer from the moment we walked in and a few hours later we drove off in a new AUDI Q3

Above and Beyond

The team at Audi Fort Lauderdale did a great job. They want your business and treat you that way. That's not always the case at some dealerships these days. They made my purchase effortless.

EXCEPTIONAL service!

Audi Fort Lauderdale is EXCEPTIONAL! If you are in the market to purchase or lease a new car, you will not be disappointed if you come to Audi Fort Lauderdale! The staff is extremely friendly and helpful, from the greeters to the sales department to the service department. My husband and I were exploring our options to get a new car and after reading numerous reviews, we decided to make the 35 minute trek from Miami to Fort Lauderdale though there is an Audi dealership within a mile of our home. We were warmly greeted as soon as we entered the dealership and after getting a basic understanding of our needs, Christian Pimenta in the sales department assisted us through the process. After getting a better understanding of our desires, Christian consulted with Sam Pakarati, the general manager, to assist in determining the best deal and package for us to suit our budget and desires. They were able to offer us the best value for our trade-in and also added a few bonus incentives. If Christian and Sam were not already a dream team themselves, add to the mix Chris Bucknell, the finance manager! These three went above and beyond what we could have even hoped or dreamt to ensure that we drove off the lot in an Audi without being pushy or adding unnecessary packages to increase the overall cost. I have heard horror stories when it comes to searching for a new car, but this experience was anything but that! This was my first experience in getting a new car and Christian, Sam, and Chris have set the bar remarkably high! Christian even gave us a 45-minute tutorial of the features and capabilities before we drove off the lot in our brand new, freshly washed and fully gassed 2016 Audi A3! My husband and I have already concluded that we will be returning to Audi Fort Lauderdale for his new car in the very near future as well as for all of our future car purchases. We highly recommend the Audi Fort Lauderdale team!

see below

Mr. Alex de Pooter and Mr. Connor Qvale, in addition to handling a long and serious job, went an extra mile and took pride in their work and demonstrated a genuine sense of responsibility and sincerity. In contrast to other dealers that we dealt with, these gentleman made every effort not only to sell but showed personal interest for our welfare explaining the details of the purchase of this car. This in our view, is enough to let you know that we will come back when the time comes to buy or renew our lease. Particularly impressive is the passion for the job that Mr. De Pooter demonstrated and took all the time to educate us in the use of the new vehicle, taking him away from the possibility of meeting a new client. We have never ever seen such diligence and dedication to the job, the way Mr. Pooter showed us. .

Go see Louis Sanet, Audi Brand Specialist

Louis Sanet, my brand specialist, went above and beyond in providing amazing service for my new Audi lease. GO SEE HIM. I've had just about every kind of car as I lease frequently. Louis worked patiently with me for more than a month - no pressure ever - until we found exactly what I want. He was fun, professional, and earned my trust quickly. He was concerned with my needs and my comfortability with the deal. He has a customer for life with me, so give him a try. I fully endorse Louis and the Audi brand experience.

My Audi Nightmare

I purchased my Audi (used) from this dealership. I dealt with salesman Louis ended up with finance manager Chris then lastly George. 2 days of ownership I smell antifreeze and called George and am told to bring back to dealership to check. They have head mechanic check for leaks and I am told it is probably from spillage burning off and to keep eye on level. As they move my car a guy mops up a substance where my car was as if it was leaking. At this time Chris has called me to sell an extended warranty to me. I also call George explaining my concerns later as I continued to smell coolant & was told don't worry we just sold you car and we would not sell you a car with a leak we will take care of it. They discovered a leak, service tells me now I can't buy a warranty, George said he didn't state they would take care of leak if there was which was a lie & Chris refused to follow-up about warranty. Everything is not as it seems at this dealership. I would never ever have car serviced or recommend anyone purchase from this dealership. No service loyalty, No following of Audi values here. Not even GM would help. Wanted to charge me for service with 5% discount. Unbelievable. Thanks Audi of FortLauderdale.

Pleasant, outstanding service.

The dealership is nice.I drove the A6 with any obligation. Please, if you visit the dealer please ask for Nick Duarte. Nick is very knowledgeable of Audi's products. Audi FLL deserves 5 stars, not only for its aesthetics but for service and professionalism. You will enjoy your experience.

New Car Deal Thanks Nick!

I am impressed by the huge effort Nick D. went to to assist me in getting the car I wanted which was not easy since I had specific requests. From the moment I walked in to this dealership I felt very comfortable and at ease. Nick was trustworthy and looking out for me as he would his own family. I shopped online and went to other local audi dealers and in the end I only wanted to do business at audi Ft. lauderdale because of Nick, Dave, Steve and Sam. I almost never write reviews but it was the least I could do to show my appreciation for my audi team and especially Nick! Thank you Audi Ft. Lauderdale.

Great experience

They were very friendly and professional, I never felt pressured to buy a car which is sometimes rare to find in dearleships.The facility is brand new and they still need to install a few things but that won't impeded on your ability of buying a car.

Audi of Fort Lauderdale is the BEST game in town!

The view from my office is within eye sight of Audi's New Fort Lauderdale location. I watched patiently as the construction took place, in anticipation for the grand opening. I was curious to see the facility and also check out what the Audi brand had to offer. I have purchased 3 luxury vehicles in the past from a luxury "competitor" (I now use the term loosely) also in Fort Lauderdale. I thought I was familiar with a great experience. However, the guys at Audi, Christian and Nick in sales along with Conner in the finance department have allowed me to redefine my definition of a GREAT experience. They took care of my every need, made me feel like I was the most important guy in the room at all times, and were patient and diligent when it came to explaining all the benefits of Audi as a brand. They were able to put me in a brand new 2016 A7 right off the showroom floor for a price I never would have imagined was possible. They did everything it took to make me happy! I still don't know how they did it! The car itself.. I don't know where to start. I'm not a rookie when it comes to driving nice cars. But this A7 is far and away the best vehicle I have ever driven, much less owned. The car is beautiful and the technology is light years ahead of its competitors. I can't wait for my other vehicles lease to expire so I can go get a 2nd Audi from these guys! As a team and as a brand.. You ALL have earned my long term business!! Keep up the good work guys!!

I highly recommend Lois Sanet Audi Brand Specialist

Louis Sanet was our sales Specialist, he is an excellent person , he was helpful , friendly , polite, he is an outstanding salesman. I definitely recommend him to my friends and even my customers, he treated us like family, he has a gift to remember names!!! he exhausted all resources to help my son to get his car dreams he told my son dont give upLouis Sant , David Titterton, Chris Bucknell makes us feel special . It was a very good experience for us , you feel at home, everybody was friendly . Beautiful place and great atmosphereNext day. Sunday 8/30/15 we did not mind to drive from Kendall to Audi at Sunrise, same way all three guys helping us with the financing area to finish my review Mr. Jim Phillips made an especial call for us to get a loan for us with a good rate at Chase they made the car buying process a whole lot smoother

Best place to buy a car

Such a great experience. Louis Sanet knows everything there is to know about cars. I left happy and confident in my purchase. Definitely recommend him.

Very Nice Place, Great Staff!

I made a quick stop last week just to take a look at a few cars and bumped into a gentleman named Louis. I'm pretty sure he's been there a long time because he seem to know a lot about not only the people that work there but also cars. I think he may have been one of the managers.

Fantastic Expierience.

Louis Sanet was very very helpful. I do not think I have every spoken to a salesmen that was this knowledgable of his product. I highly recommend him to anyone looking to purchase or lease an Audi. Thank you again for all of your help.

Better than expected

I finally upgraded from Honda to Audi and couldn't be happier. The dealership is new so I was prepared for minor challenges. However, the overall experience was smooth. In fact, very different than the carmax experience I was accustomed to. My sales guy was quick with answers to my questions about specs and warranty. I recommend you see Louis Sanet too. Not only is he easy on the eyes.... He made the deal easy too.

Dealership and Salesman George Mouaka

I was very impressed with the Fort Lauderdale Audi Dealership. The new facility was absolutely beautiful. The professionalism at every level was superb. The transaction was free of pressure and enjoyable. Specifically the salesman George Mouaka was very professional and addressed my needs at every level. This is the best experience I have ever had when buying a car.Thank you for making my transaction so enjoyable George.Douglas J. Grube

New Audi Q7

I must share with each of you that Christian Pimenta was by far the most professional car slaes person we have ever dealt with. It is not often that use the terms HONEST and car salesman in the same sentence.The dealership was fair, honest, and made us feel comfortable. I would highly recommend this location and the staff. We will be going back for our next car.And by the way we love our Audi Q 7. Everything about it is adream.So, we encourage you to go and experience great professional service!!

Professional!

New to Audi cars. Decided to look around and explore my options. Louis Sanet was very on point with all his answers and delivered excellent customer service, pre, during and post purchase. Walked out with my new Audi and when the time comes, will surely go back to Louis.

Walked in to browse, walked out with a new Q5

Very happy with my experience today at Audi Fort Lauderdale. The Brand Specialist I worked with, Gene Elperin, was not only extremely knowledgeable about the product, he had a genuine passion for selling it. Overall, he was very professional and I walked away feeling that I received excellent service and a good deal. Congratulations to Steve Kincaid, Connor Qvale and entire sales team!

Excellent Service

Excellent customer service. We worked with Louis Sanet who was extremely professional, honest, and knowledgable about each model. Very easy to talk to and did not make us feel any pressure to buy anything. He sounded passionate about Audi and owning an Audi himself showed that he believes in the brand. He made us feel confident in the decision to buy Audi.

Better Than Advertised

From the feel of the Dealership (new for sure) to my first time experiencing the atmosphere and (dare I say) excitement of looking for a higher class of car, I would definitley reccomend these people. The Audi professional I spoke and worked with was Louis Sanet. He happen to see me on the other side of the lot and from begining to end was pressure free. I didn't buy yet and I wasn't going to last week, I think he knew that right off the bat and was still eager to help me understand and appreciate all Audi had to offer. Still looking at other brands but pretty sure Audi is the one. Louis has my business if I do!

New audi a3

Work with Christian Pimenta and Steve!They're the best. Had specific requests on model, specs, and pricing. Both helped answer all my questions and got an amazing deal on my first audi. Staying with the brand and dealership moving forward.

First class all the way

Love the new dealership.The place looks amazing. Friendly staff and everyone is very profesional. My audi rep Gene is very friendly and respectful. If you in the market for a new audi go see him.

amazing customer service

I discovered I had a nail in a tire (turned out to be 2 tires), and called the dealership close to closing time. The manager, Steve, had a loaner ready for me and I was in and out in 10 mins. The service advisor, Rob, is always reachable. He called me, told me what they found, and had my car ready for me promptly. This dealership has far exceeded my expectations as I've purchased many cars over the years. I can't praise them enough.

Customer Service

I went to the Audi dealership to buy a new car, and left driving away with a 2015 A3 Cabriolet and I love my new car. The sales person, John Law was just awesome. Offered me bottled water, coffee, treated me like family. I highly recommend him. Of course, everyone at the dealership greeted me with a smile, everyone was so friendly. The new place is just gorgeous. There's even a cafe. Everyone needs to go check out this amazing place!! It's beautiful. Overall my experience at Audi was so gratifying that I will always be an Audi customer!! Audi cars have been my favorite since I can remember. This is my second car with Audi!! Proud owner for life!

great place to do business

Christian Pimenta is a great salesperson good customer service pays attention to all your needs I would highly recommend him if you need a car

Best Customer Service and Audi Facility

Audi of Fort Lauderdale is a new facility and is state of the art with the best customer amenities I have ever come across. Luis Pagani was my service consultant and went above and beyond to help me with my wife's audi tt, that we both love. The car had a few issues that are very technical and need to be explained, Luis was very patient and answered all of our questions and helped us weigh our options. It is customer service like this that is hard to find and is the reason I will only take my car to Luis and Audi of Fort Lauderdale from now on. Highly recommended!

Exceptional comfort and honesty

I cannot say enough as to my experience with both Steve Kincaid and Christian Pimenta. Both Steve and Christian treated my wife and I with thorough care and concern as to what we needed. The entire car buying experience was an extremely enjoyable and pleasurable experience. The Audi is a great car but these 2 gentlemen are what made the purchase valuable.I will recommend Steve and Christian to anyone who is interested in honesty and integrity.

Where to buy your Audi in Ft. Laudy

Their comes a special feeling, a sense of pride and excitement, an undeniable sense of awe and wonder that permeates throughout when sitting behind the wheel of your brand new Audi. And if your looking for that same feeling which I was, then Audi Ft. Lauderdale is where your going to want to go as you begin your search. Walking thru the doors of the beautiful showroom for the first time, I very thankfully met Mr. Louis Sanet who went above and beyond for me in every way imaginable from the very beginning. His love and knowledge for Audi products really struck me, and made me see and realize how special it is to be an Audi owner. Louis was just so cool and easy to talk to, like talking to one of my best friends and their was no pressure at all; the most important thing for Louis was that I found the Audi that I loved, and thanks to him, I did! I recommend anyone who is planning on making a trip to Audi's Ft. Lauderdale dealership, one of the smartest things you will ever do besides being an Audi owner, is to pay a visit and just talk to Mr. Louis Sanet for one of the most memorable car buying experiences you will ever have!!!

Overall Great Experience

Louis was more than helpful. The service was great from beginning to end. I started with a certain price and certain car but ended up leaving with a better car and a better price! I recommend this place over any other audi dealership.

Outstanding experience

Louis Sanet was great to work with. Not the pressure laden experience I've had at other dealerships; just a patient, informative process that made me comfortable and really took into account what I was looking for and tried to fill my needs. I'll definitely take my business back there in the future.

Amazing Service!

Beautiful place and great employees! Louis Sanet was a pleasure to work with when I was in looking for a new car! He was so polite and answered all of my questions with confidence. I felt like I was working with a friend not a salesman! I will definitely recommend the Fort Lauderdale Dealership to all of my friends and family! Louis made this an unforgettable experience!

Building a trusting relationship

This dealership had just opened and we had no intention of buying a car much less 2 when we walked in just to "look". The facility is beautiful. There was no pressure at all. After deciding on one car we decided on getting 2nd car earlier than we anticipated. Finance was great and trustworthy. Explaining what we need and didn't need as far as extras. Great experience.

Amazing service!

Everyone was extremely friendly and professional. I dealt with Rob and after my visit he had my car hand washed and the inside all cleaned and vacuumed. The new facility is beautiful. Coming from Canada, I was nervous as to how my new dealership would be compared to the one at home. I am so extremely grateful to have such a wonderful Audi dealership so close to my new home. Everyone I dealt with was so helpful and caring. An overall amazing experience!

Beautiful new facility with continued great customer service

This is my first time in the new service/dealership center. I used to take my car to the Lighthouse Point facility. WOW. The facility is gorgeous. Spacious and clean inside. You pull inside the building to start your service--very classy touch. It is not fully ready but on the second floor there will be a cafe area. The service continues to be top notch. Rob is always great to work with. Very honest and helpful.

Great experience

It was time for me to trade in my car and get a new Audi, so I went to Luis, and he helped me test drive a few options in my price range until we found the perfect car! I've been in my Audi A3 for 6 months now and I couldn't be happier! Also got a great trade in value on my old car, thanks Luis!

Best car buying experience!

My husband and I worked with Louis Sanet. He knew his stuff! Anything we asked, he had a detailed and accurate answer. I was never an Audi person, and now I am...and I give all credit to Louis. I love love love my A6. Part of loving my A6 was the experience I had with Louis. The whole environment is comfortable. There was no pressure at all. Louis followed up with me a couple of times after I had my car to see if I had any questions. Truly a professional and looking forward to getting our next Audi from him.

A job well done!

I recently purchased a car from Audi Fort Lauderdale. My car salesman Louis Sanet was extremely knowledgable in every single aspect of the car buying process. I was very impressed at how much he knew about the car and was able to answer all of my questions without pressuring me into buying. I'm very excited to drive around in my new Audi!

Great people to work with.

I walked in and a salesman by the name of Louis Sanet gave me a glancing smile and greeted me with a cold refreshment of my choice. That set the tone for the rest of our relationship at the Audi Fort Lauderdale dealership. He was knowledgeable about every car I had questions about and could interpret my medial sense of cars into a real car with the options I was looking for. It wound up being an Audi A6 and I LOVE it. Louis did not pressure me or try to force prices nor cars on me. He was a gentleman and simply told me the facts and helped me get the car of my dreams. All I know is that Louis loves his job and is GREAT at it! Thanks Louis.

Christian and Steve made the purchase processes pleasant

I had a pleasant experience, I found many features standard that BMW wanted to charge additional. Steve Kincaid and Christian were great, they had to review many cars to find the right one for me.Everyone seemed to be eager to please.

Relax

Christianan as well all staff are really very professional, the knowledge about their brand is really appreciate it. Next time in my toys shopping I definetly will be over again.

Exceptional Service with extremely helpful employee's

My Salesman was Jon Law and he was exceptional. He took the time to explain every little detail to me and answer every question I had. I was very impressed with the every staff member in the building. Everyone was extremely friendly and wanted to talk to me. Compared to all other dealerships no one was pushy which I enjoyed. I felt like I could make up my mind on my own. Jon followed up with me day after day to make sure I was getting taken care of and that I loved the car. Sam the general manager wasn't just sitting behind a desk but he was mingling with all his customers and staff and was extremely friendly and very helpful. I also came back to get something added to my car and George took care of me and his customer service was a 20/10. He was one of the best Sales guys I have worked with in a long time.I overall had such a great experience with my first time at Audi and I would recommend anyone and everyone to the Audi in Ft Lauderdale. I look forward to a long ride with you all! :)

Christian Pimenta (Excellent dealer)

I bought my car from Christian and Audi Lighthouse Point over a month ago and if I ever have any problems, concerns, or questions Chris is still always very responsive and makes sure to help me resolve the issue. I never would have expected someone to help me even after I purchased the car and he was more than willing to help me with as much as he could.

excellente

they are very professional and attentive. treat you with courtesy and respect. i got a loaner car and my car was ready and clean when i got back. everyone was super nice. specially my service specialist Manny he is the BEST.

Louis Sanet (Best Audi Specialist Ever)

I practically never write reviews, but I just had to after the awesome experience I had with Louis Sanet at Audi. Absolutely seamless service. Everything handled for me. Price was on point, and I literally did not have to lift a finger. Every request was handled with surgical precision. I highly recommend Louis Sanet of Audi Fort Lauderdale, make sure you go and see him he has the best energy, enthusiasm and work ethic I've ever seen.

Great professional staff

Great professional staff, for service is the best. Great Mechanics and always the greatest service. New location is bigger, better and great atmosphere. The staff always make you feel like family.

Absolute wonderful experience!

Amazing customer service. Alexander de Pooter was an amazing help! Recommending to all my friends. Had an absolute wonderful experience! Congratulations and thank you for everything.

My First Audi

After much review and research, I decided on the possibility of purchasing an Audi. I stoped in this new dealership that just opened on Federal. I have never been in a dealership like this before, it even had valet parking. I was introduced to an Audi salesman by the name of Louis Sanet. He definitely knew what he was talking about and didn't have the typical car sales approach. He allowed me to take my time (2 days) and even arranged an loaner, talk about service. Definitely would buy from Audi of Fort Lauderdale again.

New Audi a5

Thank you Jon Law for great deal new A5 .Greate place to get new car. I will recommend everybody who looking buy or lease new car

Excellent First Impression

I brought in my 2015 Audi S3 in for its first service. The dealership itself was very nice and I was immediately greeted with a smile by Luis Pagani. My car was swiftly taken away to begin service. As I was waiting I was approached by Steve Kincaid who introduced himself as the sales manager. He told me he had a car just like mine. So we began to talk and I ended up with a tour of the entire facility including inventory, car wash, service bay and delivery showroom all of which was five days old. I was very impressed with the attention I received while I was there. Speaking with Luis I quickly realized he was a car guy like myself and I immediately felt the same level of attention would be paid to my car as I had received. My car came back to me serviced, washed, and the interior cleaner than I left it.Thank You Audi Ft Lauderdale for making an excellent first impression.

Audi Ft Lauderdale -Amazing service!

I brought my 2013 Audi A4 Quattro in about a week ago for a service. This dealership is by far the nicest Audi dealership I have ever had the pleasure of stepping foot in. The employees are all very friendly and treat their customers with the utmost quality and respect that one would expect of a high end auto dealership. Luis Pagani is by far the best service adviser I have ever dealt with! I will continue to make the drive to this dealer for all my service needs and future vehicle purchases(even though I live a few blocks from Pembroke Pines Audi), and I'll definitely be recommending Luis Pagani. The service at this dealership puts the competition to shame.

Excellent customer service and product knowledge

great place to buy a car! Alexander de pooter provided an outstanding assistance! Best car experience I ever had! I'll definitely come back to buy my next vehicle.

Robert Milton lied to me and tried to overcharge me by 500%

Liars and Thieves! Quoted me 10 hours of labor for a job that shows as being a 3 and half hour job. They are specialists and charge more, they charge a premium for poor service and are dishonest. Stay away from them! always seek a second opinion.

A most professional team

Chris Bucknell, Nick Duarte, Dave Titterton, and John Law: these guys are a dream team who know cars and will go above and beyond to make sure you get the deal you are happy with. I was in the market for a Daytona Grey 2014 Audi A 7 Prestige package with low miles. They had it and leant me the car for the weekend. I loved it but had specific terms that had to be met, without which the deal would not be possible. They made it happen! They stayed late at the dealership on numerous occasions to accommodate my hectic schedule. I trust these guys and would buy a car from them again.

lied about condition of car, cost me thousands

I was told I was buying a car with new tires and all required service performed. After the deal I asked for the service records to find none of it true, I was assured the tires were new just not installed there. I brought the car to another dealer, the tires had nly 35% tread left and none of the required service was done. The General manager told me if I take him to court it would be my word against his. Does this mean a new car dealer's general manager will lie in court? You are better off buying from Craig list. It will cost me thousands to put the.car in the condition claimed. I would never buy or service a car here.

Deceptive practices on lease buy out

We had a 42 month lease on our 2012 Audi A6. Expires August 13. 2015 The buyout is $27,600 +/- & a $350 purchase fee, and 2 lease pmnts. That's OK, there was a going in disposition fee of app. $700, an acquisition fee of app. $700 etc. They were all on the contract, that's fine. I go to Audi of Lighthouse Point to buy the car prior to lease end. They say it's the contract amount AND a $700 "Safety" fee & a $750 +/- "Doc fee" and some others. A mgr. also spoke of a "lot" fee. None are stated in the lease contract I signed. I have to leave it over night for a "safety" inspection, although we had Audi care as part of the lease, and only LHP Audi serviced the car. This is BS to justify the "safety" fee. George was pleasant as was Chris. Their management as far as I'm concerned lacks integrity and practices unfair and deceptive trade practices. In short, avoid Audi of Lighthouse Point.

Wonderful Car Buying Experience!!

I went into Lighthouse Point Audi not knowing what to expect, as this was my first car buying experience in over seven years (and first on my own). Words cannot express what a great experience I had dealing with the staff of Lighthouse Point Audi, and, if it is at all within my power, I will be back to purchase my future cars from the same staff. What I loved immediately about this location is the true "family" feel you get when you walk in. Everybody is courteous and wants to ensure the right person is helping you. There was absolutely no pressure. After walking in, being greeted by the receptionist, George came out to assist me within a matter of a minute or two. George, as a car salesman and somebody I came to know over the next few hours, blew away any expectation I could have of a salesperson. He was so friendly, calm, and truly cared for me as a car buyer, and not about any incentives he may have. We went for a test drive- again, the test drive was within my control. However, I felt so comfortable in the car I was test driving, I knew that was the one, and didn't have to test drive for more than five minutes. Back at the dealership, George and the staff knew how badly I wanted this car. While usually this would be a bargaining chip for any other dealer, this was just added incentive to make sure that this car worked for me, and that they would be able to make the financing work for me! I could not believe how badly the staff wanted to make sure I was happy, and felt comfortable with my purchase. George, thank you so much!!! You made my day, week, maybe even year! Everybody at the dealership was extremely nice. The manager came out and greeted me. He did everything in his power to ensure I would be driving the car of my dreams that day. I also dealt extensively with Chris Bucknell, the finance manager. His business card states that he is also an Audi "fan creator." I can see why now! Chris was extremely personable and great to deal with. Just like everybody else, Chris wanted to do what he could to ensure that I would be driving the car of my dreams that day. He even left me with some great new options to add to my music collection. Chris was incredible as well. All in all, I could not have one bad thing to say about this dealership. They truly made car buying a memorable and exciting experience- just like it should be. I am very excited to visit them in their new facility in Fort Lauderdale come July! Thank you for everything!

Wonderful car buying experience! Hope to be back!

I went into Lighthouse Point Audi not knowing what to expect, as this was my first car buying experience in over seven years (and first on my own). Words cannot express what a great experience I had dealing with the staff of Lighthouse Point Audi, and, if it is at all within my power, I will be back to purchase my future cars from the same staff.What I loved immediately about this location is the true "family" feel you get when you walk in. Everybody is courteous and wants to ensure the right person is helping you. There was absolutely no pressure. After walking in, being greeted by the receptionist, George came out to assist me within a matter of a minute or two. George, as a car salesman and somebody I came to know over the next few hours, blew away any expectation I could have of a salesperson. He was so friendly, calm, and truly cared for me as a car buyer, and not about any incentives he may have. We went for a test drive- again, the test drive was within my control. However, I felt so comfortable in the car I was test driving, I knew that was the one, and didn't have to test drive for more than five minutes.Back at the dealership, George and the staff knew how badly I wanted this car. While usually this would be a bargaining chip for any other dealer, this was just added incentive to make sure that this car worked for me, and that they would be able to make the financing work for me! I could not believe how badly the staff wanted to make sure I was happy, and felt comfortable with my purchase. George, thank you so much!!! You made my day, week, maybe even year!Everybody at the dealership was extremely nice. The manager came out and greeted me. He did everything in his power to ensure I would be driving the car of my dreams that day.I also dealt extensively with Chris Bucknell, the finance manager. His business card states that he is also an Audi "fan creator." I can see why now! Chris was extremely personable and great to deal with. Just like everybody else, Chris wanted to do what he could to ensure that I would be driving the car of my dreams that day. He even left me with some great new options to add to my music collection. Chris was incredible as well.All in all, I could not have one bad thing to say about this dealership. They truly made car buying a memorable and exciting experience- just like it should be. I am very excited to visit them in their new facility in Fort Lauderdale come July! Thank you for everything!

Great experience!

I intitally exchanged correspondence with Steven Kincaid, who was very responsive and informative. I went to the dealership for a test drive with Christian Pimenta who was professional, knowledgeable and courteous. The negotiation was not painful. I signed the paperwork with Chris Bucknell. These three gentlemen stayed until 11 PM to finalize the transaction after going to pick up my desired car from another dealer. I went back 2 days later and all three remembered my name and were friendly. This was a great experience all around and I highly recommend this team!

Excellence in Buying Experience

I was shopping for a well priced, high milage auto. Christian Pimenta provided an amazingly pleasant experience. He is answered all my questions and my partner's questions honestly and expertly. He has a vast knowledge of Audi and auto purchasing/leasing and gave me some great insights. There was never any pressure, not one second of pressure. Christian is also very honest. This was an unbelievably pleasant experience. I highly recommend Christian and Audi Lighthouse Point, soon to be Audi Fort Lauderdale. Bottom line, I could not be happier with the car or experience and I cannot say enough excellent things about Christian Pimenta!

Wonderful Experience - Will be George's long-time customer!

If you want the all-around most pleasant car-buying experience possible, look no further than Audi Lighthouse Point. I had owned my previous Audi for the past 7 years, and switching into a new Audi was going to be bittersweet for me. From the first few moments of interacting with George Mouakar, I knew he had my best interests in mind. He is professional, courteous, knowledgeable, and genuinely wants to cater to his customers so they see the love for the Audi brand as much as he does. George took the time to explain every aspect of the new vehicle, answered all my questions, and ensured that this was the most enjoyable time I have ever had getting a new car. He worked tirelessly to meet our terms for the purchase, and for that we are sincerely appreciative. It is evident that George wants to dispel the myths surrounding what the car-buying process is; he made it a truly fun and enjoyable experience. Ron (the general manager) and Chris were also fantastic - they made me feel like a welcome member of the Audi family! The staff at this dealership is welcoming, professional, and an absolute pleasure to interact with. They know their product inside and out and take pride in the brand, which are qualities that I value greatly. I have already received follow-up correspondence, which makes me feel like a valued customer. I will certainly be a long-time customer and will be recommending my friends to them as well!

A pleasant experience

We stopped by to look at a preowned Audi. Although we did not choose to buy this car, we were pleased with the level of professionalism of the salesperson.

Audi Q7

After dealing with many Audi dealers online, Chris got my business. He was honest straight from the beginning. This goes a long way in this industry! I told him exactly what I was looking for and he delivered. When I got there, the car was up front waiting for me and the papers were in finance ready to go. When you are as busy as I am, the "in & out" type deals mean a lot to you!!

Great Experience buying Out-Of-State

I recently purchased a CPO Audi from Chris Saavedra at Lighthouse Point, and I couldn't be happier with the experience. Chris is extremely knowledgable about the product he sells, and he has a passion for customer service and satisfaction. With a little hesitation, I purchased my Audi sight unseen from out-of-state. I immediately developed a rapport with Chris, he answered all my questions, and my hesitation was gone. Chris is an excellent communicator, both on the phone and by e-mail. He routinely responded to my requests for information before and after working hours, and in one case he responded while he was home taking care of sick children. Now, that's dedication to customer satisfaction. If you're looking to purchase an Audi out-of-state, and Lighthouse Point is on the list, definitely give Chris Saavedra a call.

George Mauakar takes care of his customers.

I was contacted by George Mouakar from Lighthouse Point Audi from a request I made on the Kelly Blue Book site. He was informative, personable, patient, professional and truly looked out for my interest. Unfortunately, due to a mix-up with their sister dealer, Coral Springs Audi, who held the car I wanted, I was unable to purchase the car from him. We will be purchasing another new Audi for my husband, and we will definitely contact George. If you want someone who works for the best interest of his customers, and a man of integrity, I strongly suggest you ask for George Mouakar. I noticed he has five star ratings on other review sites as well.

Taylor Henry is the most knowledgeable and caring service...

Taylor Henry is the most knowledgeable and caring service advisor that my wife and I have ever had the pleasure of working with in the more than thirty years of Audi, VW and Porsche ownership.Taylor always follows up and follows through with every detail of every service experience that we have ever had with Audi Lighthouse Point.When we are ready to trade in our 2013 Q7, we will buy our new Audi from Lighthouse Point. And, that decision has been made because of the exemplary service that Taylor Henry has always provided.Thank you,Richard and Susan Silvano

I interacted with both Manny and Taylor. They were both...

I interacted with both Manny and Taylor. They were both very professional and courteous to me. This is now definitely my go to place for any issues regarding my vehicle.

Exelent persons very profecional, It was worth the wait,...

Exelent persons very profecional, It was worth the wait, I am very excited to be in my new Audi Q5. These guys helped me out a lot and took great care of me. I recommend them to everybody. Thanks Audi Lighthouse Point. I am Greatfull.

Owen was extremely knowledgeable and helpful during my...

Owen was extremely knowledgeable and helpful during my car purchase experience. He was friendly and very professional. I recommend him highly! Ask for Owen if you are thinking of visiting Audi Lighthouse Point, you won't be disappointed.

My salesman, George Mouaker was genuine, professional and...

My salesman, George Mouaker was genuine, professional and extremely knowledgeable at all stages of the purchase. The followup and tech support have been impeccable. This was the most positive car-buying experience I have ever had. I have already recommended this dealership and George Mouaker to others.

My name is Cory Chestman and I am a new Audi customer. ...

My name is Cory Chestman and I am a new Audi customer. Prior to my experience with Audi, I was a Mercedes-Benz and BMW customer my entire life. Not only am I very happy with my vehicle thus far, it is my experience with the employees at the dealership that made a customarily stressful process as pleasurable as possible.I am in the service industry as a real estate sales agent and I primarily deal with high-end clients. I understand the importance of exceeding a customers expectations. Chris Bucknell made it his top priority to ensure that my experience was unlike my previous experiences at other dealerships. He exuded class and a sense of responsibility to make certain that the information provided to me was educational and accurate as I am new to the Audi world. I was impressed from the moment I walked in the door to the moment I drove away in my brand new car.Chris is an asset to the Audi family. I firmly believe he is a terrific leader for the store and the brand, and you can see his employees enjoy working with him and respect him. It is not a custom of mine to write these types of letters unless I believe the person should get acknowledged for their impressive work and phenomenal attitude.I cannot stop raving about my car and my experience at Audi. I have encouraged all of my friends to also consider leasing/purchasing an Audi, and my parents are now planning on switching their Mercedes cars for Audi cars.Again, all of the employees were friendly, helpful and professional. I have endless accolades for Chris Bucknell and I love my Audi!Cory Chestman

I live about 25miles from Audi Lighthouse Point and have...

I live about 25miles from Audi Lighthouse Point and have another Audi dealer 2miles away from my home (Audi of Pembroke Pines). I had gone there first to test drive an audi A4 6spd and when I went to negotiate with the sales person, he basically told me the deal I was looking for was not possible. He kind of made me feel like I could not afford the car. I was coming from an infinity G37s 6sp and two BMW 5 series European Delivery. Money was not an issue, I just hunt for the best deal. I don't like giving away my hard earned money and I research for months prior to buying pretty much any high ticket item. I called George Moakar at Audi Lighthouse Point and advised him that I did not want to waste his or my time. He was very straight forward, did not pressure me. We went through just one other person to close the deal that I was looking for. I was in and out in 2-1/2hrs. He even met me half way for me to return my other lease manual and keys. He also drove my infinity to the return location. I would recommend this dealer and George as a salesperson.

This is my 2nd car buying experience at Audi Lighthouse...

This is my 2nd car buying experience at Audi Lighthouse Point. I have moved since my last purchase but drive the distance to do business with Chris and his team. Just when I thought my car buying experience couldn't get any better Chris and Co. went above and beyond to make my car buying experience that much better. This dealer has the complete package; several cars to choose from for every taste, welcoming and warm staff members, and are willing to work with you to get you the best pricing available.Thanks again Chris!

It was a great buying experience. I would recommend them...

It was a great buying experience. I would recommend them to friends and colleagues! The dealership ensured I was we'll taken care of thought the sales process.

Amos and Owen went above and beyond, actually searched...

Amos and Owen went above and beyond, actually searched all across the nation, to find exactly what I was looking for. I was in search of a very specific and elusive Audi TT and as they both knew, it was either this one car or no car. There were a total of three cars that matched my car in the nation. Luckily, we were able to locate and reroute a White Competition Package Audi TT that was headed to somewhere else on the east coast to its ultimate destination in Audi Lighthouse Point and then to me. Since it was coming straight from the factory Amos, Owen, Chris and Norbey had all of the paperwork finished and ready to go the second that I could drive my new car off the lot. It was the most enjoyable, yet efficient, car dealership purchase I have ever encountered. I would highly recommend any of the above-mentioned employees as well as Audi Lighthouse Point to anyone looking to step foot in an Audi. As far as my TT goes, well, it is exactly; to the T what I wanted! I could not be happier with any aspect of the staff and the car itself and I plan to be a member of the Audi family for years to come. Thank you!

I had an excellent experience with Amos Fernandes at Audi...

I had an excellent experience with Amos Fernandes at Audi Lighthouse Point. He was very knowledgeable without being "pushy!" I was looking for an Audi with a specific colour and interior and Amos was able to locate it for me at the Coral Springs dealership. Even though it took awhile to get through the paperwork, it was a great experience and I love my new "preowned" car!

I went to Lighthouse Audi, as well as BMW and Mercedes...

I went to Lighthouse Audi, as well as BMW and Mercedes dealerships, in the search for my new sedan. Amos at Lighthouse Audi truly earned my business with his low-pressure approach and immediate follow ups on all questions and information I asked for. When I started my search, I was likely going to buy an MB E-class, but wound up in the Audi due in large part to the pleasure of working with Amos. Chris the manager is solid as well. Highly recommended.

At my 25,000 mile service, I explored the opportunity to...

At my 25,000 mile service, I explored the opportunity to step out of my 2011 Audi A5 Cabriolet into a 2013 Audi Q5. Taylor (I'm sorry that I don't remember her last name) in the Service department was extremely knowledgeable regarding the Q5 and, while I waited for my service appointment, even offered to have me take it for a test drive. She was informative, very knowledgeable, extremely friendly and engaging yet not pushy. She spent a good amount of time (about an hour) explaining the various features and options of the Q5. She knew how the Q5 stacked-up to the competition and she seemed generally proud to represent Audi. She should definitely be in Sales!Chris Bucknell handled the deal and worked up numbers I could be comfortable with. He was professional, energetic and enthusiastic about making the deal happen. I didn't feel any typical pressure or stress during the discussion nor the ensuing transaction. Chris got me what I wanted. It's obvious to me that, as Sales Manager, Chris does a great job of motivating his team to be professional, courteous, knowledgeable and informative. Norby did a great job of explaining the paperwork. He too was very professional and friendly and thorough. I do not recall the name of the Service Advisor who initially set me up for my 25,000 mile check-up. He was extremely efficient, very friendly and attentive. This is a great team and I already have recommended Audi Lighthouse Point to several co-workers and friends. This is my 4th Audi and I'm quite certain not my last.

My primary contacts at the dealership were the above...

My primary contacts at the dealership were the above indicated. Both were extremely friendly and knowledgeable. I felt that I was treated very fairly and I was able to get a deal on a car that I was happy with after a test drive. Overall, I was very impressed with the dealership and I would not hesitate to recommend them to friends.

Audi Lighthouse Point has excellent and professional...

Audi Lighthouse Point has excellent and professional team. They know everything about their cars and services. I am very happy and recommend their service. My new car is exactly what I was looking for.

Owen and Norbey were a great help. I am so pleased with...

Owen and Norbey were a great help. I am so pleased with my new car and as a new buyer they were great at making the experience very simple for me.

I went into the dealership to drive an Audi and to try to...

I went into the dealership to drive an Audi and to try to decide which car I wanted. The professionalism here was just superior to anything that I had experienced at other dealerships and I bought a wonderful car in a matter of hours!

The team found the vehicle I wanted. Everyone was...

The team found the vehicle I wanted. Everyone was pleasant, friendly, and helpful. Price negotiated was very fair. Questions asked at dealership and follow up phone calls have been answered quickly/accurately.

Nick was great to work with. He understood what I was...

Nick was great to work with. He understood what I was looking for, found me a great car and offer a very good price. I would strongly recommend him and Lighthouse Point to anyone looking for an Audi.

This is the first time I go into a dealership and...

This is the first time I go into a dealership and don't feel bombarded by sales agents trying to make me buy a car. I had a pleasant test drive and everyone was very friendly during the whole sales process. Thank you!

I will be very brief; I was planning to buy a Jeep...

I will be very brief;I was planning to buy a Jeep Cherokee, went to 2 Jepp Dealerss and 1 Ford Dealer, I already made my mind to buy the Cherokee, then passed by the Audi Dealer, and stoped to look at a car on the lot. Mr Norbey Tobon, was passing by, and was very helpful, then he introduced me to Mr. Fernandez and between the 2,they convinced me, and within 1 hour I was signing the lease document.They were very knowledgeable, explained everything in a simple way, that I was able to make my decisicion within 1 hour.Will recommend the dealer with my eyes closed.Very Happy with my Q5.

We were in the market for a new SUV and were comparing...

We were in the market for a new SUV and were comparing Mercedes, Audi and Lexus. When wecame to Audi, Owen was so informative and non-pressure and listened to all our concerns, that coupled with the ride of the car really sold us. We wanted a diesel with three (3) seats, Owen foundone for us in the Orlando area and it was everything we were looking for. Before leaving Owen wentover the car completely answered all questions and really took care of us.Since buying Owen has followed up several times to answer any question we might have.We certainly would not hesitate to recommend Audi or Owen Snape.Gordon & Anne Yowell

I purchased my new A4 from Amos Fernandez, he was...

I purchased my new A4 from Amos Fernandez, he was extremely personable and knew his product. I was very impressed with the friendly atmosphere of the entire dealership. They worked hard to earn my business. I highly recommend Amos and this dealership!

Just want to express appreciation for Christian Pimenta...

Just want to express appreciation for Christian Pimenta helping me at your dealership last week with a question concerning my recently purchased program car (A4 Avant) from an Audi dealership in Texas (car was shipped to me in North Carolina). Chris helped us to know how to set up my cell phone with the car. I had three times sought help from my Texas dealer without getting it. It was so relatively simple to do it that the Texas dealership should be ashamed. You have a beautiful dealership facility with great people, if your other team members are as committed and helpful as Christian. It is this expected level of customer care, even for someone not your customer, that caused me to change to Audi from Mercedes. I hope our new Audi dealership to open here in Wilmington NC can approach what you do and are all about. Thanks. Larry Clark

I had a great experience at this dealership and the staff...

I had a great experience at this dealership and the staff was very helpful. Amos made buying a car easy and fast, but without feeling like I was being rushed. It's nice knowing that good dealerships do exist.

Since I have moved to South Florida I have used Audi...

Since I have moved to South Florida I have used Audi Lighthouse Point for all my service needs. They may not be the closest Audi dealership to my house but I prefer to drive the extra mile for the friendly service from Taylor, Rick and Rene. I have previously shopped here for a new car and actually felt bad when I found another deal someplace else. Owen was the greatest and wanted to make sure my next purchase was with him. Benny was very informative and enthusiastic in showing me a new S6 that I had my eye on when I dropped my car off for service. When I went back, the GSM, Chris, showed me a few cars I liked and, knowing my taste, suggested a car I always wanted but wasn't shopping for at the time. Owen came along for a test drive (somehow he managed to fit in the back seat) and went over my new (used) 2010 S5 Cabriolet with me. Chris ran the numbers and we came to a deal. I will be coming back in 6 months to order a new Q5 and can't imagine buying from any other Audi dealerships in the area.

My experience with the team at Audi of Lighthouse Point...

My experience with the team at Audi of Lighthouse Point was nothing short of exceptional. Paul & Benny where my sales associates and provided me with professionalism throughout the entire process. Chris is a true gentleman and was very attentive and kept an open line of communication throughout the purchase. Chris even made my son's day by letting him check out the R8's!!! Norbey was my finance guy and caught a VIN number mixup on the paperwork saving me from having to come back is resign all over again. Thank you guys for the attention to detail and my A5.

We shopped for a new car over the past 3 weeks. We...

We shopped for a new car over the past 3 weeks. We looked at Mercedes, BMW, Infiniti and Audi. We went to 2 Audi dealerships. Although there are differences between the cars, the differences between dealerships are, based on years of previous experiences, just as important. The staff at Lighthouse Point Audi were professional and personable. They made us feel very comfortable. Their follow up during the sales process was good and the closing process went quickly and smoothly. We took delivery of the car the very same evening we purchased it. I hope that when service is required we will have just as good an experience.

I have purchased many cars in the past 50 some odd years...

I have purchased many cars in the past 50 some odd years (I am 68).I purchase cars for the entire family, five just this year alone. My wife wanted an Audi A4 and I am so glad that she did; it turned out to be the best buying experience I ever had in all my auto purchasing years. From Nick the sales person with his product knowledge toChris and his bargaining skills, the entire experience was done timely and pleasantly.Then came the dreaded finance meeting and, to my surprise, I was met by the nicest finance manager I have ever dealt with (Many deals have died at this point). But to my surprise Mr. Norbey Tobon blew me away! He gave me the choices, the options, of which I chose what I did or did not want and we finished it in record time.I will not only be back for future sales, but I will shout my experience from the tree tops to everyone I know!Thank you Audi of Lighthouse Point, Chris, Nick and Norbey for a great buying experience. My wife and I were treated with respect and kindness and I appreciate it. I also should mention that the receptionist was cordial and helpful. I hate myself for not getting her name.Thank you,Ray & Lynne Dell'Orfano

Even with a brand new car, sometimes there can be a...

Even with a brand new car, sometimes there can be a problem.On the second day of driving our new Q7, we noticed that the front passenger seat belt was not retracting properly. Although we purchased our 2013 Q7 at Coral Springs Audi, the Lighthouse Point Audi dealership was closer and more convenient to our home. We met with Taylor Henry in the Lighthouse Point Audi service department and told her about the seat belt problem. She immediately arranged for a 2013 Q7 loaner and ordered the part. Taylor constantly kept us updated on the progress of getting a replacement. Because of the dealership providing a loaner and especially because of Taylor's interest, as well as her resourcefulness, we never felt very inconvenienced by the problem with our new Audi Q7.Taylor, thank you very much!Richard and Susan SilvanoFort Lauderdale

If there is one thing I don like, its car shopping!...

If there is one thing I don like, its car shopping! Ha...However the moment my husband and I entered this dealership, we felt a different feeling. Chris was our salesman and he was marvelous!! He was so patient with ME as I had SOO many questions. He never made us feel like we were wasting his time or that we werent valued customers. He treated us like we were royalty. Chris made such an impression on our 5 year old daughter, that she kept asking us to go back and visit him. Once we talked the numbers with Gabriel, he was just as marvelous as well. He made sure we understood all the paperwork acurately and thourghly before moving on. With the impression that most people have that car salesmen and managers at dealerships are just crooks, that wasnt the case here at AUDI lighthouse point! After weeks upon weeks of car shopping, these two men were by far the nicest people we have ever dealt with in all of our car shopping experiences. We will defiantly refer this dealership to many of our family and friends! Thanks to everyone at this AUDI dealership for making us so happy and in our new car:)

Fantastic service from this great dealership! They were...

Fantastic service from this great dealership! They were timely in finding the issue with my car and paid for my rental while they serviced the vehicle. I am on the road for work, so not having a car would have been more than an inconenience: it would have meant a monetary loss. They made sure they took care of me expeditiously, and worked with my schedule to get the car back. Other Audi dealers require you to schedule a loaner as much as two weeks in advance, which is not at all practical when an unforeseen problem arises. I especially liked the individualized attention I received from everyone.

Owen was excellent! We really liked him and felt like he...

Owen was excellent! We really liked him and felt like he was really doing as much as he could for us, absolutely going the extra mile! We encountered problems with the sale when Ed, the sales manager, stepped into the picture. Ed made some condescending comments and basically told us to leave if we thought we could do better at another dealership. We were just looking for a fair deal, we definitely weren't looking to be treated like that!! We did go to another dealership, Braman, who basically gave us the same deal but treated us with dignity. It may have been because we were women that he treated us like that. I'm not sure but I do know I would never do business with a store that treated women, or any customers for that matter, like that!

Sold the car that I already worked a deal with salesman,...

Sold the car that I already worked a deal with salesman, filled out paperwork for and got insurance on to another customer! Really pissed right now! it is 2012, they do not have a computer system or communicate!? Worst customer service!

MY husband and I are very pleased with the friendly way...

MY husband and I are very pleased with the friendly way we were treated.All of our questions were answered to our satisfaction.They made buying a new car a nice experience.We would not hesiate to recommend them to any of our friends and family. Bonnie Grispo EMAIL bonniegrispo1111atcomcast.net

chris, eddie and gabe were very proffessional and most...

chris, eddie and gabe were very proffessional and most important, non -threatening or comfontational. they delivered everything they promised and answered all my questions and concerns.chris and eddie were patient and made me feel comfortable at their dealership. the car was delivered in great shape and actually arrived 12 days earlier than promised.i'm looking foward to dealing with their service department and would definetly recomend them to friens and family ted falk

Great experience. Victor and his staff were very...

Great experience. Victor and his staff were very knowledgeable and friendly. The car was in good condition when I received it and they are working with me on some small details inside the car that need to be cleaned. Follow up was good as well.