Atlanta Toyota

Far Beyond Expectation

Definitely go to Atlanta Toyota! After I was treated so terribly nearby a dealership down the street, I decided to give Atlanta Toyota a try. They were actually my first choice but I went to another dealership due to my trade in. They process was complete in a day. While I did not base my service expectations on the previous dealership because I knew that no service could be as bad as the other dealership, I did expect a little run around. Unlike the dealership before, I got no run around! They were honest, to the point and got the deal done! I would highly recommend this dealership due to the high integrity that I feel the employees he have! Not too many hands in the paper work and they are all on the same page. They were awesome and I feel like they went far beyond he call of duty. No run around, no lies, hey work for you!

Excellent service

I could not make a proper deal anywhere else but Atlanta Toyota, they are top notch in their field. The process was not lengthy and they explained everything to the tee.

First time car buyer!

Being new to this "adult thing" can be intimidating, especially when it comes time to make large purchases. My experience with Atlanta Toyota, especially Maqbool Sheriff, was splendid. I talked to him before arriving about what deals I was qualified for, what I was comfortable spending, and set up a time for him to expect me. He was waiting on me when I arrived, we quickly narrowed down the inventory and I made my decision. When working out a price he honored my requests and my payment is less than what what I had expected. I loved my experience and am looking forward to a lasting relationship with Mr. Sheriff and Toyota Atlanta.

Wonderfully hardworking and dedicated staff

I cannot thank Atlanta Toyota enough for making my car but experience as easy as possible. Mr. Maqbool Sheriff worked really hard to make sure I was happy with my first case. He didn't pressure me and made sure I was getting the best deal. He treated me and my family like we were his family and we are incredibly grateful for that. When you do a survey like this, people usually type a cliched response but I can truly say that I was lucky to have Mr. Sheriff and the rest of Atl Toyota help me buy a car.

My experience at Atlants Toyota

My purchase went so smooth and my sales person ,Winston Murray,took care of everything.Iwould recommend Atlanta Toyota,to my friends.they have a good selections to choose from

Caring people work here.

I am a repeat customer that has enjoyed the relationship with this dealer. Been very satisfying from sales to service. My being notified when its time for service is great, however, the quick turn around means less waiting. I will be back.

Service sucks!!

The service advisor "RANDY", made sure he let me know that he could care less about me as a customer, I bought a vehicle from a Penske dealership in CA, so when I returned I thought the service would be great, boy was I WRONG!!!!!!! So when I was in the market for a new Camry and just wanted to just get Randy's thoughts because he's been in service for a very long time and I was a previous customer for many years, I thought finding out the costs of keeping up a camry would be helpful and with his time & experience of knowing all of Toyota's models, his thoughts would have been helpful, but yet again he just ignored my calls, just like he did when I came back from CA and had a issue with my stero system in my Toyota Venza, he did the the same thing!!!! So with that being said, I actually went to Hennessy Honda and bought a wonderful 2013 FULLY LOADED Camry SE, I mean top of the line and it had less than 25,000 mile and looked BRAND NEW!!! Got the best customer service EVER!!! It didn't matter to them that I wasn't buying a Honda, there concern was about me being happy with my purchase, as far as service I'm now a happy customer at NALLEY TOYOTA, those guys there are the BEST!!!! That's where I'll be taking my new Camry from now on and I'll never step foot into Atlanta Toyota again, thanks to RANDY'S treatment to me!!!! I thought everyone should know how I was treated!!!!

New car

Patrick Thompson was my salesman and he was excellent. Very patient with me. He answered every question to my understanding. I give him A+. Great

Enjoyable experience

I just purchased my second car with Patrick Thompson at Atlanta Toyota. Both times were an enjoyable experience and I will return in the future.

10/10 Best among all cars I have purchased so far.

Bought a Camry Hybrid through Mohammad. It was a very pleasant experience. Worked out a great price and communication was easy going. Car was ready within days. Looking forward to enjoyable driving. Would recommend definitely him actually one of my friend is already planning this week to see a car recommend by him

Very good service

Very good service. Maqbool was very good and friendly. Car price and quality was same as advertise. Surely I will recommend to my friend and family members in future for their car needs.Thanks for every things.

10/10 Would Recommend!

I had such a great experience at this dealership; my dealer Ken Song was very thorough with his explanations and was very helpful throughout the whole process. He was patient and didn't beat around the bush with our questions; Mr. Song was very direct and also friendly!

Uber Program Coordinator for Atlanta Toyota in Duluth.

I called the Atlanta Toyota Dealership in Duluth,Ga and made an appointment. There I worked with the Uber Director named Mano Ciffuentes and Sandra Lucien who both worked with me from Approval to dellivery of tthe Uber Xchange Leasing Auto that was approved for me to use for Uber.I would definitely recommend this Dealership to other lessees for Uber as well as purchase of a Toyota! Their teamwork reflects a great deal of credibility on their parts as representatives of the Atlanta Toyota Dealership in Duluth. I plan to always get future cars there. They explained the process and the Xchange Leasing Program in depth. Cudos to Mano and Sandra! A job well done.

very interesting

All personal very well trained!!! It was a pleasure to talk to them and let them to help me to find my car ! Thanks for everything

Great service

Didn't think of trading in my car till I met these guys and their service was excellent. Got me a better car at an excellent interest rate.

The Gem called Winston Murray at Atl toyota

Winston Murray was the sole reason why I went back to atlanta toyota to purchase my car. My first experience there was just to look, he approached us and wasn't pushy.I was undecided so he gave me his card and told me whenever I was ready I could always call him and he would find the best car for me within my budget. That was roughly probably three years ago. I found his card a week ago, called him up and he made it happen. I am pleased with the car I got all thanks to Winston Murray. I recommend you go see him if you're looking for a great car to own.

Got a new car and Maqbool helped a lot

Made the car buying decision in 2 weeks and was the best decision ever considering it was my first car ever. Maqbool tired to get me the best offer possible and was very friendly. I am extremely happy with my car :)

Dealer Excel on Customer Service spcialy Maqbool Sharif!

I was surprised to observe such a diverse employee of Atlanta Toyota, but one goal to strive for quality customer service. And Maqbool Sherife should on the top list! He stretched extra mile just to deliver customers need. I ruled out the sale price for the car I wanted. Maqbool also adjusted his time from his busy schedule to pick me from the airport to the dealership since I was coming from Memphis, TN. What a humble man! I recommend all family and friend to have the same experience I got from this place. Now Im so glad and I will talk about my experience for days. Thank you Maqbool! Someone from Memphis TN will see you soon.

Super experience! Will be back.

Everyone I dealt with was so helpful. My best car buying experience anywhere! I got a great deal and it wasn't stressful. Everything was handled in a timely manner. There was no haggle back and forth. I named a price. They got to it...I was shocked!

Best Experience Ever!

Dear Our Atlanta Toyota Family,Greetings! What a pleasure it was for us to have worked with this well-versed professional trio; Mr. Maqbool Sheriff, Mr. Mohammed Ahmed, and Mr. Ramon Ramirez. Their superb professionalism has made us enjoying our new 2016 Toyota Limited 4x4 SUV more than we couldve ever imagined. Maqbool went above and beyond to make sure we were comfortable during our tour at Atlanta Toyota. His patience, his professionalism, his knowledge, his humor, and his willingness to help redefined the going Above and Beyond for his customers. He literally went above and beyond to make sure we felt at home during our visit there. Maqbool impressed us in so many different ways the point where no words can describe his excellent work ethic. He helped us through the entire process. There was no hesitation from him when we asked questions. Maqbool was able to get us the vehicle we wanted. And then, Mr. Mohammed Ahmed presented to us the different pricing scenarios and options. And, to top everything else, he got us with the deal of the century. Lastly, Mr. Ramon Ramirez made the paperwork seamlessly. These top notched trio made our experience at Atlanta Toyota the best ever. They stayed with us until 1:00 AM! Mr. Maqbool made sure we knew how to use the features on the new 4Runner before leaving the lot. He patiently configured, tested and walked us through how to set and change the different feature settings.Of course, none of this would have happened if it wasnt for Mr. Denzel Morgan whom initiated the meeting schedule and communication process. He kept the communication with me going days before my wife and I came to the dealership.This entire experience was not because we were returned customers. It was because they valued their customers and the first and last thing on their minds was to make sure we get the best out of our visit especially our purchase.We couldnt be any happier. So, thank you Atlanta Toyota, for building a professional team that value your customer, listen to your customers, and patiently attentive to your customers.We are confident that any of our family and friends we send to Atlanta Toyota, you will treat them the same as you have treated us.Thank you again everyone for making our experience enjoyable!

Fast, Easy, Hassel Free

My husband and I did all the necessary research before deciding to buy. We knew exactly what we wanted and what we were willing to pay... Atlanta Toyota had the best deal. Maqbool Sheriff was great. He answered all our questions and got us a great deal!

Excellent experience with both service and sales.

We brought our 2004 Avalon in June 8, 2016 for routine service and recall work. Randy Penland handled service supervision very pleasantly and expeditiously. I brought the car back to him with a check engine concern. He checked that out himself, explained the problem and told us we could continue with our planned trip before having the problem fixed. Trip went fine.While the Avalon was being serviced and the recall issue dealt with, I met with sales rep, Trey Chikumo. I wanted to look at a new Avalon and Prius as we are considering replacing our car. Trey was very pleasant, informed and helpful. I got to test drive both the Avalon and the Prius. We ruled out the Prius because of back seat space but were very impressed with the Avalon. We'll certainly return to Trey if we decide to purchase the Avalon.

Great Sales Person

My salesperson is excellent, (this is my second Toyota) he is trustworthy and looks out for me. All of the staff were friendly, but Winston is Special. If you are in the market for a Toyota, you must see Winston Murray at Atlanta Toyota. He has help my Daughter, a co-worker and even advised one of my co-workers sons and they all had great things to say about his honesty. If you do not need something he will let you know.It is a grand experience..Norma Ofei

Great Experience

my fiance and I enjoyed our experience working with Shah Zaib Hussain. He was everything you could ask for in a Sales Associate. Very helpful and patient. Atlanta Toyota really worked with us on a trade-in, and the purchase of our 2016 Toyota Corolla. Great car. Great dealership. I look forward to using them in the future.

Unsuccessful purchase

Found a truck on cars.com at Atlanta Toyota drove over an hour and a half to view truck and testdrive try to complete a deal with salesman who was on willing to work with me on trade-in left unsuccessful went down the road to view another truck

Sales person was great!

Based on previous reviews I saw I handpicked our sales person and called him before going down to Atlanta Toyota. Our sales person was the best I ever worked with! Trey (Tresphor Chikumo) made the whole experience comfortable and easy. Not only was he extremely knowledgeable about the vehicle but he also worked with us to get us the price we wanted. I would highly recommend him to anyone looking to buy a car! Call him Direct at (770) 476-8282. I promise you want be disappointed. Tom and Michele

Excellent customer service!!!

My experience at Toyota at this location was excellent. All the staff was very courteous and knowledgeable, specially Mr Maqbool and Mr Anis was really very helpful. They made it very easy and convenient for me. Thank you very much.!!!

Pleasantly warm and knowledgeable staffs

My experience with Trey right from the first meet and until the deal was all done was very pleasant. He respects our options and was able to guide us through. The process was made easy by him.

Excellent dealership

The buying experience was quick and smooth for a busy weekend. The entire process took a little over 2 hours from test drive to financing. Winston was exceptional, I will be back for my next vehicle!

Great Experience

I am very happy with my experience. This is the third car I have bought from Atlanta Toyota. Mr. Miller treated me like family. I will refer you'll to family and friends.

World Class service & Treatment

This week I bought my 6th Car (2016 4runner) from Atlanta Toyota.As always they gave us world class treatment and service.Every time we go we always prefer Tresphor to help with selection & Mario for the financing.I highly recommend this dealership I live all the way in newnan ga (50miles away with plenty of Toyota in between) But i make the trip for their service.

I m very happy with my car winston help me know what I wante

I had a great experiece buying my car specially becouse I have 2 little ones and Winston was great helping me with everything I love it.!!!!!

Great buying experience

Very pleasant vehicle purchase, price was good, and didnt feel pressured or rushed by Steaffon and he was prompt in returning my calls and emails. I would definately recommend

Good car buying experience

I had to buy a new car due to a car accident. We went and test drove the Highlander and decided to buy it the next day. our salesperson was very nice to work with.

Great Experience

I bought my Toyota Camry on Jan 03, 2016, it was great experience especially sales persson Monica Medina and Anis Khan were friendly and awsome

Nice and knowlegable John Bisceglie

We were hesitant about getting a new car until we met John Bisceglie. He was very friendly and very knowlegable about the car we were interested in. He went out his way to help us find the car we were interested in. We stay so late to the night at the dealership negotiating with him we thought he might just give up on us, but he was so patient with us. We appreciate him for that. John Bisceglie even give us a call to make sure that we were happy after we bought the car. This is what they mean by "Toyota Family". We feel like a family with them. Thanks so much!

Great Experience

I was looking for a new 4Runner all over the city and came to Atlanta Toyota where I actually felt comfortable and not overwhelmed or annoyed with most dealerships. They had the vehicle I wanted at a decent price. I worked with Kayan who was nothing short of exceptional and she made my experience pleasant which isn't the norm when purchasing a vehicle in my opinion. Thanks again!!!

Awesome sales men Debin zou

We went to Atlanta Toyota last week . Sales person Debin Zou have been very helpful . I very appreciate his patience . I love my 2016 4 Runner Xp ! Thank you again Debin !!!

The best customer service ever!

I had a small problem with one thing after I purchased my 2015 Corolla . I got in contact with Terry Meder he went above and beyond customer service. I like how after we purchased the car the customer service never stopped!! Now my husband and I are telling all our friends and family to go to Toyota of Duluth !! And make sure you see Terry ( great manager) !!!! Thanks again Terry!

Excellent experience

I orginally went into Atlanta Toyota South and the experience was less than desirable so I gave atlanta toyota a call and from that very moment every thing was a breeze. Mano was EXCELLENT in every sense of the word. I felt more like a family member than a customer. He never fast talked me and made sure I understand every thing before I signed! 10 stars from me.

Awsome experience!

I went to Atlanta Toyota to lease a car with the uber program. The dealers were very nice and informative! They made sure that I had everything in a car that I wanted.

Great Experience - Pleasant & Professional

I had done my research on both new and used RAV4s and decided to come to THIS dealership to test drive and buy because their service department had previously won my business from another local Toyota dealership! Salesperson Robert M. was able to show me both the used and new vehicles and I found him extremely knowledgeable as well as kind and very accommodating over my 2 visits. Once we got to the "haggling" portion of the purchase, I REALLY appreciated this dealership's policy of dealing with the "true" prices of both my trade and the new vehicle separately. (Too many dealers start with "how much do you want your payment to be every month?" and then "massage" the numbers - which makes it hard for a consumer to know true price and value!) The finance office was quick and efficient - the entire experience pleasant and easy! . . . and I love my new RAV4!

BAD NEWS

This is only based on my experience, and it involves the service department, sales department, and management at this dealership. I inspected a Toyota Certified vehicle (2012 Toyota 4Runner Limited, Pearl white, tan interior, VIN: JTEBU5JR8C5103306) in the daylight. It had unreported and repaired damage (and poorly painted finish work) to the rear, stains on the leather seats, dents on both sides (not merely parking lot door dings), badly done touch-up paint on the hood (paint did not match) gouges in the interior finish (painted) components, rust around the sunroof, and a filthy headliner. The dealer had the vehicle for 2 weeks to correct these items prior to putting it up for sale. I am VERY disappointed in the Toyota Certified car program at Atlanta Toyota. I feel very strongly that the dealer is either incompetent to sell cars under this program, or dishonest in their relationship with consumers, especially in the way they reacted when I brought the numerous contradictions in the condition of the vehicle, compared to the hallmarks of a Toyota Certified program vehicle. Having worked in a body shop, I am very confident in my assessment of these very obvious contradictions in a program vehicle, which could be readily identified by any high school shop student. Shame on them for selling vehicles under this banner program for Toyota. There was no question that THEY KNEW ABOUT THESE FLAWS, BECAUSE THE MANAGER CONCEDED HE WAS AWARE OF THEM. I drove 6 hours (round trip) to purchase this car. It appears the sales person I worked with over the telephone over a two day period either did not examine the car before informing me of it's condition, or was not competent to do so. I quickly conceded the wasted trip, and was relieved not to have purchased this Toyota, from this dealer. I WOULD STAY AWAY FROM ANY DEALER WHO LACKS COMPETENCE, IS DISHONEST WITH THEIR CUSTOMERS, or INSULTS THE INTELLIGENCE OF A CONSUMER. Three strikes.I purchased a similar vehicle from a non-Toyota competitor in the certified used car business.Addendum: Comment from dealership on YELP feigns interest from General Manager Wayne Levitzki. I called last week, and am still waiting for the return call. I left messages at his cell phone number, and was connected to his office number from the switchboard, both with the same voice, identifying the phone number as the number of Wayne Levitzki. Obviously that was the dealership's opportunity to discuss the issue, before I published my review. They chose not to address the issue at that time. Would that be a fourth strike?? Not allowed in baseball either

professional & personal

Initially contacted via intranet. Sales rep John Bisceglie responded promptly & courteously. He worked with me on-line & in person to give me a great experience and a great vehicle!

Exceptional and excellent car buying experience

Exceptional experience.I was in the market to buy a Toyota Highlander. My salesperson Frank Mauka was wonderful,extremely knowledgeable and helpful. He truly went out of his way to help me select the vehicle I wanted.He worked with me to get me the best deal possible.I was also able to get top dollar for my trade in. Later the financing department gave me a better deal than anyone else. Full marks to Atlanta Toyota.

Very Accomidating to my crazy schedule

Winston Murray and Atlanta Toyota went above and beyond to help with my purchase and delivery of my new 4Runner. I would recommend this dealership to anyone looking to buy a new Toyota.

Dishonorable, deceptive sales

My husband and I negotiated a deal on a new Sienna at Atlanta Toyota based on an Internet price over the phone. This included $1000 factory rebate for military vets and 0% financing. The salesperson asked us for $500 down on our credit card as we lived 3 hours away to hold the vehicle with the stock # of the specific car we wanted. He said he would have the paperwork ready when we got there. Like is mentioned in a previous post, when we got there they bring us a different car than the one we had negotiated. Then they say that they sold the vehicle that we had negotiated for "just minutes before we had called". Apparently this is a common trick they use. We were furious for driving 3 hours to get a bait and switch! Then Mike J (the salesperson) brings out some fake Internet sheets that shows me another car that "just arrived." It has a MSRP of one price with an interior of "desert sand beige" and we agree to see the vehicle. He then brings out yet a different car with a "bisque" interior with a MSRP of another price! Then they try to re-negotiate a new price! They would not honor the previous negotiated price! Then he tells me that they didn't charge my credit card to hold the vehicle (the credit card thing is obviously a ploy to get us in the showroom). This dealer makes it seem like you are making a deal running you through a false "pre-approval" process and making it seem like you are making a deal by telling you they are charging your card all to get you in the showroom. They wanted to sell us the vehicle for $5000 more! The sales manager and the salesperson (Mike J) played the good cop / bad cop routine, and Mike J lied by saying he didn't agree to our agreed upon price. There are some honest, no hassle, non-deceptive dealerships out there. This is not one of them! Of all of the car dealerships I've been to and have negotiated with, this one is the most dishonorable and deceptive one I've come across. Their sales process was nothing short of a scam. Word to the wise...do NOT attempt to buy your vehicle here!!!

Bad Experience

I had a bad experience with Atlanta Toyota. I was there really early at 9AM and test drove the car I wanted and we were working towards a deal. I ask if I could leave to grab some food and be back in 30 minutes because I was extremely hungry. I was told that was fine and they would see me soon. I left to go eat and by the time I got back in 30 minutes, they sold the car I wanted to someone else. That is extremely bad business practice especially when I was the first to arrive at the dealership to see the car and work towards a deal with the sales person. They should have honored my visit and sales transaction even if I left to grab a quick bite and not pull the rug under me like that. I am extremely displease with the service and dealership. Go else where!

Terrible experience

Absolutely, positively horrible. I have been buying cars for more than forty years and have never had an experience like this. I give them my lowest possible recommendation...........

Great Service

Sales man was friendly and very helpful. Had some issues getting a check from by bank to the dealer and they were very flexible. A++ dealership

Great experience.

Great bunch. Fast and easy. Great experience buying a car.

Horrific Sales Manager, Very disappointed with my experience

We are Toyota Fans and have brought 3 cars from this dealership (2 Toyota Camrys & 1 Toyota Sienna). Walked in thinking I will get the best price, no stress as in the past... but unfortunately the experience was NOT SO this time around. There is a newly promoted Sales Manager named Mohamed, who is not customer oriented. Initially he seems nice enough, I thought he offered me the best price....... but when I decided to check out his offer, I discovered that he was not telling the complete truth about the leather I wanted to add nor did he give me the best price. They also play games about not able to share their offer on paper with you because " it has private information on it." When I asked what private information is on it, I was told it has the salesperson's name and Vin# on it .... which you and I know are not private information. Vin#s posted on internet sales all the time... I visited 2 other dealerships( Milton Martin Toyota & AutoNation Toyota Mall of GA, both demonstrated great customer service and integrity. Gave me copies of information I needed, no high pressure sale - which Atlanta Toyota tried on me. "Buy it today or no deal ...." In the end, we brought at Milton Martin - doc. fees were only $399, great sales manager - upfront and sincere. If you are still shopping - please do yourself a favor and check both AutoNation Toyota and Milton Martin Toyota.

Another Great Experience

Once again Atlanta Toyota goes above and beyond! My 2nd purchase from them and won't be my last. Trey W. Made it a very easy process. Knew what I wanted, found it, and worked hard to get the best deal possible! Thanks Atlanta Toyota

Great, easy experience

My son and I bought a brand new Toyota Corolla from Ken Song. The experience was unlike any other I have experienced. The buying process was a breeze, and the staff was extremely friendly. I am loyal customer of the Toyota brand, and now, I consider myself a loyal customer of Atlanta Toyota. I am very appreciative of Ken's assistance and the smile on my son's face when he drove off in his new car.

Great Dealership and Even Better Staff!

The reason I was shopping is because I was in an accident where my vehicle was totaled by another driver. I came in to specifically look at a used BMW I had found on Autotrader. Tresphor, a salesman, was quick to help and get me to test drive the car I wanted to see. After my test drive, Tresphor was not pushy at all but was quick to review prices and service records with me. I had a pretty strict budget due to an insurance check and Tresphor was able to compromise in price and help me out a lot!! The car needed to be cleaned a little on the inside but I needed it in order to go to work the following day. Tresphor allowed me to take the car that day and then drove to my office several days later to pick it up to be detailed. He returned it later that day! Great customer service and great vehicles! They really care about your needs and will make everything very convenient for you. When going to Atlanta Toyota, I highly recommend requesting Tresphor because he is so nice, helpful and will really listen to you and accommodate whatever you may need!

HIGHLY RECOMMEND

The reason I was shopping is because I was in an accident where my vehicle was totaled by another driver. I came in to specifically look at a used BMW I had found on Autotrader. Tresphor, a salesman, was quick to help and get me to test drive the car I wanted to see. After my test drive, Tresphor was not pushy at all but was quick to review prices and service records with me. As a college student, I had a pretty strict budget due to an insurance check and Tresphor was able to compromise in price and help me out a lot!! The car needed to be cleaned a little on the inside but I needed it in order to go to work the following day. Tresphor allowed me to take the car that day and then drove to my office several days later to pick it up to be detailed. He returned it later that day! Great customer service and great vehicles! They really care about your needs and will make everything very convenient for you. When going to Atlanta Toyota, I highly recommend requesting Tresphor because he is so nice, helpful and will really listen to you and accommodate whatever you may need!

Excellent service. See Tresphor!

car buying process was easy and relaxed. Tresphor (Trey) was very knowledgeable and if there was anything he couldn't answer (which rarely occured) he went and found out the answer for us. Nobody was pushy and everyone was polite and respectful and never talked to me like I was stupid (I hate going to car dealerships and they assume I know nothing about cars because I am female). It was an overall excellent experience.

Hassle-Free, fair buying experience on used car

Other dealers I have worked with in the past hassle you to death from the moment you contact them, sending a different salesperson everyday to annoy you. ATL TOY was the polar opposite. I received 1 email telling me Mano would be contacting me soon and a second email actually from Mano. We spoke on the phone and he answered all of my questions about the vehicle I was interested and never tried to "up-sale" me into something different. I arrived at the dealer to view the Suburban and worked with Mike Tart on the deal. He also was very polite and never tried to pressure me into a decision or move me to a higher cost vehicle. The negotiations with the sales team were much less hassle than any experience I have ever had. I walked out with a fair price for my car. ATL TOY will definitely be my first stop for my next car buying need. For someone who is extremely particular, Type A, hard to please, and knows what he wants...they hit it out of the park in my opinion.

Fantastic buying experience at Atlanta Toyota

The entire buying process at Atlanta Toyota was the best. My salesperson, Richard Liebe, was helpful and very knowledgeable in all aspects with my purchase and trade.

Good salesman

I bought a new Toyota Corolla from Atlanta Toyota yesterday. Everyone was very pleasant to work with, and our salesman, Tresphor Chikumo, was very courteous and low-pressure. He didn't try to pressure me to get a certain car, buy extra accessories/warranties, finance through the dealership, or even to get any car at all. He gave me the discount price quote before we even showed much interest in the car, and when I wanted to check out a Mazda 3 from a nearby dealership before making any decision, he gave me directions to the Mazda dealership. I feel like we negotiated a fair deal, and I am happy with my purchase. I may revise my review in the future if I feel differently after a few months, but so far I am pleased with my experience.

Great Deal!

Thank You Atlanta Toyota for giving me a great deal on my new 2014 Scion FRS. I love you guys! Atlanta Toyota Rocks!

Prius purchase.

Very nice atmosphere for buying a car. The salesperson, Rick Liebe, made sure I found just what I was looking for. I came in the day before my purchase, drove a few vehicles then went home to sleep on it and he completely respected me for wanting to be sure. He came back in, his day off, the next day, and walked around in the cold wind to find the color and trim package I decided on. Kudos also to Susan Rios the "finance lady". She knew I was in a bit of a rush and had me in and out in a flash and was genuinely personable the whole time. Everyone there made what is usually a stressful major purpose, pleasant. 10's across the board!!! Had to check "not applicable" on buying process for some reason but I did purchase a Prius.

We went in with the intention to buy a new car for my...

We went in with the intention to buy a new car for my wife, were greeted and help by Anish (salesperson), very pleasant guy, we explained to him our situation and what we wanted, he was eager to work with us, diligently showed us various models of Camry , and also directed us towards the Corolla as a plan B.He made the "leg work" and when it was time to go to the financials we were presented to Mohammed (Financial Manager) he was very pleased at first (of course he will have some commission coming from our purchase). Then as he discovered that he "mixed " our paperwork with somebody else's and find out that getting a loan for us will require more work that he had expected his attitude changed, an he undermined Anish and blame him for the paperwork mix, then he ask us for more down payment so he may get us a deal...finally he said no deal an instead of presenting a different option for us, who would have contributed to part of his paycheck he show us the door and sort of "kick us out". He really lacks people skills, is arrogant and for sure is not a good ambassador for a great name as Toyota and more for a dealer ship like Atlanta Toyota. I am a previous Toyota owner and my next car is going to be a Toyota, but I will never buy it from Atlanta Toyota.

They were great. They were definitely lower than...

They were great. They were definitely lower than "low" Toyota and butler. I had a very quick experience as I didn't have to wait long for me to purchase the vehicle. I was going to go to world Toyota next but it seems there was no need.

Atlanta Toyota is wonderful!

February 1, 2014 I walked into Atlanta Toyota just to see if I could make a deal. I wanted a new car because my Corolla was six years old and starting to have problems. Susan Rios in finances not only made me a offer I couldn't refuse but Quicy Jones, Sales Rep, helped me pick out the car of my dreams. I now own a 2014 RAV4 and it has so many bells and whistles I feel like a queen! Thank you Atlanta Toyota for making me feel so special!

Great Service!

Love the service that ATL Toyota provides! Great deals and great cars! So glad I stopped by here and bought my brand new Toyota Corolla 2014!

ATL Toyata

Very nice place to buy a new car and nicer people to deal with .... easy going ..... they will tell you what they can and what can't do right off the bat... I am very picky when it comes to cars, specially the one I was buying & they took care of me ... If I were you I wouldn't buy a car before paying them a visit .... I suggest you check couple of other dealers and then go there ... you will see the difference .... another dealer I called didn't even call me back to tell me if they have the truck I was looking for or not .... I bought mine but still haven't heard anything from the other dealer ... funny, right? ... you think they would be eager to sell you a car but not really ... these guys want you business and they will earn it ..... if you don't check them out, you are missing big time .... Good Luck

A patient and thoughtful sales team.

We were very pleased with the helpful attitude and service provided by Rick Leibe at Atlanta Toyota. Our family purchased two vehicles. Rick worked with us through rain and several other challenges to deliver each vehicle at a good price. We are very pleased with the service.

Best value, great experience!

I had the best car buying experience at Atlanta Toyota. This dealership treated me well by accommodating my time constraints. I was able to negotiate terms over the website followed by a few phone calls. For my new 2014 Sienna XLE, no other dealer was able to come close to the value I received from Atlanta Toyota in Duluth, GA. Quincy Jones is friendly, easy to work with and someone you can count on to help you through the pre-sale and post-sale process. If you want to buy a Toyota or any other vehicle on the lot, Quincy will take care of you.

Exellent service Atlanta toyota

I would definetely recommend Atlanta Toyota to anyone who needs a car .I have purchased a Toyota Corolla from Atlanta Toyota(Pleasant Hill)location. I also would like to thank Mr,Vasile and his team,for their excellent service and professionalism they proved to me. Thank you ,Atlanta Toyota. Cristian Hindoreanu

New Highlander Limited--Atlanta Toyota

Just purchased a new Toyota Highlander Limited from Atlanta Toyota..Shelby Jackson and Justin Cruz were great to work with..I shopped five Toyota dealerships and this dealer beat everyone by $700... Service Department is also excellent..My wife brought her 2007 and now her new 2013 4Runner to Atlanta Toyota for service and they are excellent...Great service...Thanks...

Perfect Buying Experience!!!

I did my homework before choosing a Toyota Dealer for our new car purchase. Time was a critical factor for purchasing a replacement car. A deer blindsided my go to work car resulting in a total loss. I had less than a week to find a replacement. I rented a 2013 Prius c three, it was RED! I enjoyed the drive and especially the stellar gas mileage, 50+ miles per gallon driving to work, sweet! The car search began, I tried searching through USAA car purchase program, this gave me a rough idea of a price for a new 2013 Prius c Three. I wanted a RED one, with the Three package. Long story short, Atlanta Toyota, not a USAA certificate dealer beat all the other dealers in a 150 mile radius! Frank Mauka responded to my information request within seconds after I entered it. He was 'Spot On' Frank provided a drive off the lot price without me have to beg for it. ( None of the other dealers did that) The deal was hassle free, no pressure what so ever. I live a two hour drive from the dealership, I gave my local dealer ample opportunity to make a deal, they nor other Atlanta dealers came close. They couldn't understand how Atlanta Toyota could make the deal. We drove up today, 8 November 2013, the Prius c was exactly as advertised and the price just as quoted. NO STRINGS ATTACHED. Sam in the business office also did an exceptional and very professional job getting our paperwork processed and helping us get the very best Toyota financing rate. Thanks so much Frank and Sam, great experience, I highly recommend anyone looking for a Toyota to pull up their web site or go by their fantastic dealership. Some places may win national awards, Atlanta Toyota not only has won many, but they live it every day!

Great Service, Good Deal and Perfect Car

I purchased a 2014 Camry after driving 4 other manufacturers and the entire experience at Atlanta Toyota was pleasant. Mano Cifuentes was very knowledgeable about the cars and I never felt pressured at all. Some of the other car dealers that I visited called me several times a day for the 4 days that it took me to finalize my decision. I got a great deal on the car and the financing. They set everything up for me and even delivered the car to my home. The service department was very helpful also. Randy had them check over my old car and make repairs so that I could give it to my mother. I usually don't take time to write reviews, but this experience was so positive that I wanted to share it.

Salesperson Robert Miller

Robert wasn't the initial salesmen but I'm glad he became my salesmen. Although I didn't end up making my purchase at this dealership Robert made my experience pleasant, knowledgeable and worth my time. I wish all sales persons were like him. Down to earth, sincere, and easy to talk too.. if you'll have the right car for me in the future Robert is the only one that can help.Thank you.

Great Service!!!!!!

Bought a certified used vehicle from Atlanta Toyota and they were great! Whole process top to bottom was exceptional. Special shout out to Tomasz Kleps and Donald Gravitt for shooting it straight and helping me get the best car possible for the money. Thanks for all the help. I would recommend them for all my family and friends.

My experience at Atlanta Toyota was awesome. We were...

My experience at Atlanta Toyota was awesome. We were helped by Winston Murray he took extra time showing us different options within our budget. Buy a car is something that can take a little time deciding on the perfect one (many different options to pick from in there lot.) other dealers either didn't have the time to look for the type of car we wanted or didnt have the color choices we were looking for. On the other hand, Atlanta Toyota Mr. Winston Murray did many runs to different cars to make sure he had what we wanted.During the wait of the process: they had TV to keep us from being bored and kids play room.This is the 4th time we have purchased a car from this location: 1. Best service 2. Variety of Choices to select from. 3. YOU CAN NEVER GO WRONG WITH A TOYOTA (maintain it well, the car will last you & Winston's experience!

Honest customer servce

I cant stress how honest and the sales associates and management was during my visit to Atlanta Toyota. Ive been looking for a vehicle for over two weeks its very stressful and my experience with the team of guys there made the search much easier. Up front straight to the point knowledge of their inventory and my options as far as finance goes. Sam in finance, Thomaz the mngr and my salesman Tresphor combined for the ultimate car shoppng experience. Thanx guys. Love my car and have no regrets about my purchase. And let me not forget i got the lowest rate i had been offered out of four dealerships.

Tony Malouf is a great salesman!

I traveled over 4 hours to purchase a new Prius. My salesman was Tony Malouf. We had negotiated everything before hand (over the phone and via email). When I arrived, everything went exactly as planned. Tony was great. Things went very smooth. It's nice to see that trust exists and one's word still means something in this world. For the eight hour drive (round-trip), it was worth it. Ask for Tony!

Great buying experience! !!

Luis Nino awesome car sales ,very honest ,dependable person. Works really hard to make it work and enjoy the experience.

jumapa

we had a great experience with Atlanta Toyota. Our salesman Waqar went beyond expectations to meet our needs and provide us with excellent information and service.

Great service, great salesmen.

I recently leased a Camry SE from Atlanta Toyota. My salesman, Quincy Jones, was very personable and attentive to my needs.He answered all of my questions or found out the answers for me. When I explained what I could afford, he listened. Simo El Khattabi, his sales manager, was also very personable and attentive to my needs. They worked out a plan for me that I could accept and afford. I could tell that they really wanted my business and want to keep me as a customer in the future. The facilities of this dealership are very nice and clean and up-to-date. I am looking forward to visiting Quincy and Simo when I return to have my Camry serviced.

Everything You Want Your Buying ExperienceTo Be

Dealing with my wife and shopping for anything can be a full time job. When we got to Atlanta Toyota I turned her over to Waqar Ahmed and thought good luck. Finding Atlanta Toyota and Waqar was the best luck I Mohamed (Simo) El Khattab, if it was not for him our deal wouldn't have happen. I live in Conyers I drove to Duluth, because I not find a better or saleman. Simo make great deals happen Many thanks to Simo and Waqar at Atlanta Toyota

No pressure, GREAT DEALS on new and used cars

I was nervous and excited about looking for a car that would be dependable, inexpensive for me and my children. (Mr. Waqar immediately put my concerns at ease) My parents was also in the buying market, so I tagged along. Most car dealers where we went, gave my parents a lot of attention, while they put me in the background. When I went to Atlanta Toyota, Mr. Waqar Ahmed treated me equally. He gave me the same attention and respect he gave my parents, from day one. He is very kind and patience, even with my children. Due to the great customer service and deals my parents and I bought three vehicle, one for my dad ( used nissan armada), one for my mom (new 2013 toyota camry) and of course one for me (used kia forte).

Great experience, excellent customer service!!!

I went to Toyota because my Dad wanted me to buy a Toyota, I personally was not sure they had what I was looking for. However, as soon as we got there we were helped by Luis Nino, who was super honest since the beginning and had a lot of patience with me. After looking at all our options I fell in love with a Sion XD !!!!Luis helped the purchase process to go by smooth and best of all I did not feel pressure to buy at any time.Mr. Nino and the Toyota team, thank You so much for all your help, could not ask for more!!!

Simply the Best!!!!!

This is the place to come!! Mano treated me like royalty and had nothing but my best interests at heart! Sam, Peter and Stacey all added to the best customer service I have ever experienced!

Excellent

This place was amazing. Everyone there was very nice. Quincy, Simo and Lee helped me through the whole process. They got everything done very quickly and showed me all my options. Great guys!!! Ask for then when you are there :)

Toyota 4Runner

I am very pleased with my buying process at Atlanta Toyota.. Shalen Jones (dealer) & Ned Iwuji (finance) were awesome & helped a great deal. They made a very stressful time relaxed and went over and beyond to help me get into a vehicle. I love my new truck and I'm very appreciative for all their hard work!

BEST PURCHASE EXPERIENCE AT ATLANTA TOYOTA

IT WAS WONDERFUL PURCHASE EXPERIENCE. AUGUSTINE IS VERY HELPFUL!!!!!!!!!!!!!!!

great service

thank you for giving me best deal i will buy another car soon

Great Buying Experience from Donald Gravitt!

No high pressure sales from these guys! They know their product and are confident in their ability to get you the best deal. Donald Gravitt was our salesman and he was extremely personable, patient and professional. We would not do anything different if we had to do it all over again. Donald was with us through the whole process from test driving, finance and even setting up our phones to connect with the car using bluetooth! Quality care down to the last detail! Thank you Donald, Terry and Sam for a pleasurable experience. We purchased a new 2013 Avalon Limited and are looking forward to enjoying this car for a long time to come. Thanks for making our day guys!

I purchased a 2004 Toyota Sienna from Atlanta Toyota...

I purchased a 2004 Toyota Sienna from Atlanta Toyota about 9 months ago. About 3 weeks after my purchase the Check Engine light came on and I had to take it in for service. It was discovered that the Van was burning oil (about 1Qt every 500 miles). When I mentioned this to the Salesman he commented that it was not a big issue (no offer of assistance). Last month the check engine light began flashing and the code indicated the engine was not firing on all cylinders. A mechanic tested the engine and there is now no compression in one of the cylinders (at least a $5k repair).When I called Atlanta Toyota to discuss the issue they put me in contact with a Salesmen who said they would "allow" me to trade in my van... I asked to speak to the Used Car manager, and was told he would give me a call. He never called. VERY, VERY, VERY disappointed. I would not recommend buying from Atlanta Toyota.

Very disappointed - Used Car

I purchased a 2004 Toyota Sienna from Atlanta Toyota about 9 months ago. About 3 weeks after my purchase the Check Engine light came on and I had to take it in for service. It was discovered that the Van was burning oil (about 1Qt every 500 miles). When I mentioned this to the Salesman he commented that it was not a big issue (no offer of assistance). Last month the check engine light began flashing and the code indicated the engine was not firing on all cylinders. A mechanic tested the engine and there is now no compression in one of the cylinders (at least a $5k repair). When I called Atlanta Toyota to discuss the issue they put me in contact with a Salesmen who said they would "allow" me to trade in my van... I asked to speak to the Used Car manager, and was told he would give me a call. He never called. VERY, VERY, VERY disappointed. I would not recommend buying from Atlanta Toyota.

Brand new car!!!!

Just bought a brand new camry my experience has been wonderful especially sales person name Tresphor Chikumo has been very very helpful higly recommended......

Good experience

Was able to negotiate a good deal. Lots of inventory. Quincy was very nice and knowledgable!

I got a great deal

Mr. Quincy Jones gave us excellent service. He explained everything clearly to us. And he made us laugh. Good people skills with personality.

A Pleasure doing business

Don, Ross, Lee and Chris were all great. They worked as a team and sold me a car a lot faster then I thought this would happen. Not high pressure at all and My wife and I will enjoy our new van for a few years. We will be back when we're ready for another one.

Atlanta Toyota

Atlanta Toyota did a very good job and I appreciate their services.

Buying my Truck

John Phillipeaux made this a great experience!!!!! Not one single issue, made every effort to make this as easy as possible.

Great customer service!

We had a wonderful experience with Atlanta Toyota. I flew in from Colorado and they graciously had a transportation company pick me up at the airport and take me to the dealership. Tre Chikumo handled everything professionally and went above and beyond to make our experience great. Thanks again Tre!

Great service!

We just bought a Prius from Atlanta Toyota. They had great customer service and were very friendly and knowledgable. We would definitely do business with them again!

satisfied customer!

Tresphor Chikumo was very helpful and provided us with a very easy and enjoyable car buying experience. Ned, the finance manager was also very helpful with this process. Both men went above and beyond. We will definitely recommend this company. Thanks again!!

I was considering purchasing the Scion FR-S. Made an appt...

I was considering purchasing the Scion FR-S. Made an appt with Internet sales rep to TEST DRIVE the vehicle. Arrived and was told that test drives are not allowed unless I was buying the car... I am not sure why anyone would decide to buy a sports coupe without driving it first. After I was allowed to LOOK at the vehicle, I requested a quote and additional info on the vehicle and was directed to the manufacturer's website and told that the price was listed there. Horrible service but it made my decision easy. Hyundai Genesis here I come! After this experience I would not consider a return to this dealership.

I submitted an online inquiry about the used car I wanted...

I submitted an online inquiry about the used car I wanted and explained my stats with what I had for down payment and what I was pre-approved for. I knew it would be a long shot to get the car I wanted at Atlanta Toyota but low and behold they wanted to make it work and give me an astounding value for my trade-in. So I drove 700 miles to make this deal work. Turns out when I get there, there are some issues with my trade-in. Despite all of this they STILL honored the deal. Seriously, I would not have blamed them if they couldn't have but they didn't even try to fight me on it like every other dealer in the world would have. I was so impressed and happy with the integrity and professionalism ever step of the way by Stephen. It was a smooth transaction and as arduous as buying a car can be, it really went forward as clean as possible. Beyond that, I LOVE X5 I got from them. Typically, people don't write reviews unless they're pissed off but and either would I but I'm so impressed and happy I just have to. If anyone wants to ask me any questions I'll be happy to answer. I live in Florida and would happily go back up there to buy my next ride.-Grand

I am writing this review as a cautionary tale for anyone...

I am writing this review as a cautionary tale for anyone thinking of buying a car at Atlanta Toyota. There are some rules that are not clear when you leave the showroom floor. To protect yourself make sure you have a copy of the agreed upon price of the car that you signed in the showroom.. Take a photo of the paper you signed with your phone. Do not let them ready the car for you i.e. do not let them program your phone into the car system before you go into the financial office. If you do, you will feel invested in the car, something I am sure Atlanta Toyota wants. Atlanta Toyota does not want you to walk out of the financial office if you become uncomfortable with the way things go.The reasons for these rules are that once you make a commitment to the car Atlanta Toyota changes the playing field. In our case once we were in the financial office the price of the car changed without warning or explanation. We asked why the base price of the car changed and suddenly the financial manager was shuffling pages and we were shown lines that said this is what you will owe. They suggested changing the down payment amount and the loan interest rate. Both of these apparently void the showroom agreement. They never explained that. And yes,we did both of those things but only at the suggestion of the financial officer. He never explained that doing so would alter the base price. And these changes were made long after we pointed out that the base price was wrong. We tried to contact our financial manager at Atlanta Toyota that day before 5 PM but he wouldnt answer and did not return our messages. We could not contact the general manager because he was suddenly no longer with the company. Anyway, his mysterious absence does not explain why the financial officer never called us back. We did hear from Atlanta Toyota when the showroom sales person called to ask how the car was and about our experience . We explained that we were not pleased with Atlanta Toyota. Then we heard from the customer service person. We were told we had to come back in and they would try to find the problem. Not wanting to go back to the showroom we sent emails pointing out the difference in the signed showroom price and the financial manager price. We also pointed out the changes made in the financial office were at the suggestion of the financial officer and that they had never been explained.. Emails from Atlanta Toyota assured us everything in the process was honest and appropriate. They never did address the problem of the difference between the showroom price and financial office price. They wanted to do everything to make our experience a pleasant one. Do everything but honor the showroom price!As a precautionary warning: Do not change anything from the floor agreement once in the financial office. Atlanta Toyota trades off mendacity and nuances in the law. If you do use Atlanta Toyota count your fingers and your toes before you leave.

y first 5 visits for service were great with Steve...

y first 5 visits for service were great with Steve Cummings as my service rep. Before the 30000 mile service I asked what would be done,how much and how long would it take. Steve gave me a sheet that detailed everything. when I attempted to make that 30000 mile service I was told Steve was gone. I emailed Service manager and asked if I could break the service into 2 visits since it would take 3to5 hrs and I sleep during the day.He responded he forwarded it to Lane Mgr. 3 weeks go by with no response. I emailed again and he said there was confusion on their end and someone would respond. They did so by making a appointment for that same day 1 hr later while I was asleep. I emailed again and again same thing happened. 3rd try and Lane Mgr responded with what I wanted buy had deleted several of the 30000 mile recommend procedures and also increased the price. I decided to have it done elsewhere. over the next 4 months I bought Bullbar, chrome running tubes and bed cover for my truck from other dealer. Atlanta Toyota lost out on $2000 plus the 30000 mile service fee. Later I needed new tires and called around checking deals. 2 other dealers could order my tires BF Goodrich for the next day but the young man I spoke to at Atlanta Toyota told me they don't carry BF Goodrich. I explained Michelin makes BF Goodrich and u carry Michelin so u can order them as other dealers stated but he said no he couldn't and to go to other dealers. $900 lost. I cant speak for Sales but the service dept from top to service reps lacks customer service skills. Try elsewhere to save yourself headaches.

I had a great experience at Atlanta Toyota, this was my...

I had a great experience at Atlanta Toyota, this was my first time buying a car, and this process was new to me. Ed Holt was great, he took the time to answer all of my questions so that I was able to understand the process completely. During the test drive I could tell that the car was as good as he said it was so I bought it, and have had no problems with it. Also there was a very nice young man that helped with fiance part, he was very helpful also, sorry but I cannot remember his name at the moment.I would recommend this dealership to my family and friends in the future.Thank you,Bertha white

Ed Holt, I want to thank you personally for the...

Ed Holt,I want to thank you personally for the Amazing service that I recieved, your service was effecient, professional, friendly, and also attentive to what I wanted. I have never had that kind of professionalism when buying a vehicle. For that I will come back to your place of bussiness and enjoyed you helping me in my car purchase. This is my "Thank You."

I was dealing with Chris Miller via email. Every time I...

I was dealing with Chris Miller via email. Every time I called he was busy or unavailable. This turned out to be a good thing considering the people under him know more about the llfe time warranty and pricing than he did. I emailed him on a Monday and Wednesday and got no response. I called and spoke to someone under him who gave me pricing. Chris then found the time to email me back telling me he couldnt honor the price told to me. He also told me it would be easier if I just dealt with him then talking to everyone else. Well if he was available and didnt have his head up his you know what I would have. I ended up calling him and he was telling me he couldnt honor the price. I told him he should and he knew I was military. That when he said the following with my wife listening in "I'm sorry my guys are some military robot that just listen to what I say and do it". At that point I hung up on him and he tried a weak attempt of emailing me playing like we got disconnected. I went away for a year for this country and I won't have someone disrespect me or my buddies that go afar. This guy shouldnt be in a leadership role nor should he make negative comments about those that serve. I addressed this issue with Brian Mayfield the GM. He was respectful and a prior military man, however its a shame he has someone so incompetent that is so disrespectful to those that serve.

I came to Atlanta Toyota for an oil change and left with...

I came to Atlanta Toyota for an oil change and left with a brand new car! Andrew Morris is a great employee and he made me feel comfortable and he listened to me. Andrew explained the programs Toyota had to offer and I realized that this may be a great chance for me to upgrade. I am happy with my new vehicle and Andrew is a wonderful person to work with.

Ed was very professional. Enjoyed the car buying...

Ed was very professional. Enjoyed the car buying experience. Ed never tried to pressure us or pull any gimmicks. I felt I got a fair deal and my wife is enjoying the car! I would go back to Ed to buy another car. Keep up the good work!

5 STARS for Andrew Morris. He was very personable and...

5 STARS for Andrew Morris. He was very personable and product educated. Non - pressurized approach and patient as we went thru the process. I purchased a new 2013 Venza. I would recommend, without hesitation, Andrew Morris for any car purchase/information needs you may have.

Andrew was great to work with. Being a military man, I...

Andrew was great to work with. Being a military man, I do not like haggling. I like to get straight to the point and Andrew did just that. My wife and I really enjoyed the car buying experience. Outstanding job Andrew.

Thanks for making the car buying experience easy. I...

Thanks for making the car buying experience easy. I looked at serveral other dealerships, including another Toyota dealership, and this one stood out. Not high pressure, direct & honest sales, and willing to work with you over email and phone.They gave me their best price without a bunch of crazy haggling. I drove 20 miles to do business with them rather than another Toyota dealership that was 2 miles from my home.This is how car buying should be. Nice job!

I came to Atlanta Toyota this month after recently...

I came to Atlanta Toyota this month after recently purchasing a Camry from one of their competitors. I had gotten such bad service from the other dealership that I was desperate. I was introduced to Bryan Mayfield, who without hesitation went right to work addressing my problems, even though I had never spent one dime at Atlanta Toyota. Bryan introduced me personally to every department whose services I needed. Within 2 days, Bryan had everything corrected with my Camry that I had been trying to address at the other dealership for the past month. I have been driving 35 miles to service my Lexus and 2 Camrys, because of the excellent service I have received the past 8 years from my maintenance crew in Marietta. I am so blessed to have found a new team in Duluth at Atlanta Toyota where I will go for all of my service and sales needs. Thank you Bryan Mayfield and Atlanta Toyota. DocKnight

After purchasing a 2012 Camry, from Atlanta Toyota, I...

After purchasing a 2012 Camry, from Atlanta Toyota, I began to experience acceleraration problems, which worsened over time, and presented a very dangerous safety issue. After consulting Toyota headquarters, and advising Toyota's service representitive,further resolution was needed, and expected from dealership management. The dealership GM, [Brian Mayfield], after several voicemails left, and various requests to speak with him, through both Service and Sales staff yielded no response, correspondence, or any personal effort to act. Any input on that level, would have surely resolved any issue both to the satisfaction of both customer and servicer alike. It is unconscionable, that in a customer service oriented industry, that indifference should be demonstrated on such a high level. The slogan that they promote, 'do the right thing', certainly was not practiced in this scenario. A formal complaint was also filed with Toyota Corperate. I would definitely NOT recommend Atlanta Toyota, for any 'after the point of sale' service.

I identified my vehicle of choice via online. Soon there...

I identified my vehicle of choice via online. Soon there after I was contacted via email by the saleman, Ed Holt. When my financing fell through with my credit union, Ed put me in contact with his loan officer. In less than a few hours I was approved for financing. The next day I was there by 1045hrs and out in my new Camry by 1215hrs headed home.

Good service

Dealing with Steve Oliphant was a very nice!!!

Great Service

Good communication, I told them what I wanted and what price I could pay and they worked within my guidelines. Very positive experience, I appreciate the straight forward no hassel way that they worked with me. They were very good at showing me the numbers and explaining everything. Very positive experience. There are some issues with the car but I trust that the dealership will see them resolved

Atlanta Toyota is a place of honest, courteous,

In 2010 I bought a 2011 Camry from Atlanta Toyota. It was absolutely the most stress free car-buying experience I had ever had, until now! One day my husband receives a phone call from a salesmen named Frank Mauka stating he is with Atlanta Toyota and asking if I would be interested in trading in my 2011 Camry for a new one. He said I could buy a 2012 Camry for the same monthly car payment I currently have and no money down. Of course my husband thought there was a catch but the salesman assured him the offer was legitimate. So, he calls me at work and tells me about the conversation and Im thinking, now why would I want to do that, my car is still relatively new. Plus, I was thinking, this sounds too good to be true and you know what mom always said, if it sounds too good to be true it probably is. However, I agreed to call the salesman when I got home from work and discuss it. To make a long story short, Frank Mauka was offering me a very good deal. Although my car was a 2011, I bought it in 2010 so it was really almost 2 years old. We drove it out of town often to visit family in Ohio, Maryland, Virginia, South Carolina, and Alabama so it had high mileage. So, I could trade in my 2011 with high mileage for a brand new 2012 with no money down, the best finance rate you could imagine (0%), and have the same monthly payments for a shorter term! Also, I would be getting Toyota Care again which is complimentary maintenance for 2 years or 25K miles with roadside assistance plus a better extended warranty, 100,000 miles vs 72,000 miles. Needless to say, I said yes!! The whole thing took about 3 hours. I got home from work around 6PM, talked to Frank on the phone, talked to the finance folks, arrived at the dealership around 7PM and was driving off in my new car around 9PM!!!! Susan Rios was the finance director and she is a sweetheart. We felt relaxed and comfortable, totally stress free in her hands. The bottom line, we ended up with a monthly payment that is $3 less than what we were paying before and for 2 years less than the loan on the 2011!!! I can truly say Atlanta Toyota is a place of honest, courteous, friendly people. They bested themselves!!! I would highly recommend this dealership without any reservations.Signed,Montaine AshleyA VERY Satisfied REPEAT Customer

I DO NOT THINK I HAVE EVER BEEN SO PLEASED

I did not plan to be shopping for a car over the holidays, but my Subaru tanked and I found myself in the market for either a Honda Accord or Toyota Camry. After test driving both, I settled on the Camry. Since my holiday vacation plans had me in Daytona Beach and Atlanta, I interviewed several dealers in both locations. From the get go, John Philappeaux at Atlanta Toyota was clearly a professional. We communicated by email and phone, and he was always available. He provided timely, accurate information in writing. He answered my questions thoroughly. John is an excellent salesperson, and compared to the other Toyota dealerships I spoke with, it was an easy decision to work with him.During our meeting at the dealership, John was attentive and respectful. I did not feel patronized or pressured. It was a business conversation and his manager, Chris, was brought into the discussion at exactly the right time.After we negotiated a deal, the purchasing process at Atlanta Toyota was seamless, efficient and professional. Susan Rios, director of finance, was outstanding and answered all my questions. When my ride to the dealership to pick up my car fell through, John quickly arranged to pick me up from the Doraville MARTA station. He delivered a great orientation to the features of my new Camry.I highly recommend John and Atlanta Toyota. Although I do not currently live in Atlanta, I know that I have a dealer and service center I can count on when I move back in several years. In the meantime, the outstanding service contract on my Camry can be utilized at any Toyota dealer nationwide.If you are tired of dealing with unprofessional, high pressure, disrespectful and less than honest car salespeople, then call John. Buying a car is a challenging endeavor, and he will do his best to make a fair deal and earn your business over the long term.

Example: Great service, clean facilities

I did not plan to be shopping for a car over the holidays, but my Subaru tanked and I found myself in the market for either a Honda Accord or Toyota Camry. After test driving both, I settled on the Camry. Since my holiday vacation plans had me in Daytona Beach and Atlanta, I interviewed several dealers in both locations. From the get go, John Philappeaux at Atlanta Toyota was clearly a professional. We communicated by email and phone, and he was always available. He provided timely, accurate information in writing. He answered my questions thoroughly. John is an excellent salesperson, and compared to the other Toyota dealerships I spoke with, it was an easy decision to work with him.During our meeting at the dealership, John was attentive and respectful. I did not feel patronized or pressured. It was a business conversation and his manager, Chris, was brought into the discussion at exactly the right time.After we negotiated a deal, the purchasing process at Atlanta Toyota was seamless, efficient and professional. Susan Rios, director of finance, was outstanding and answered all my questions. When my ride to the dealership to pick up my car fell through, John quickly arranged to pick me up from the Doraville MARTA station. He delivered a great orientation to the features of my new Camry.I highly recommend John and Atlanta Toyota. Although I do not currently live in Atlanta, I know that I have a dealer and service center I can count on when I move back in several years. In the meantime, the outstanding service contract on my Camry can be utilized at any Toyota dealer nationwide.If you are tired of dealing with unprofessional, high pressure, disrespectful and less than honest car salespeople, then call John. Buying a car is a challenging endeavor, and he will do his best to make a fair deal and earn your business over the long term.

We worked with salesman, Stephen Oliphant and finance...

We worked with salesman, Stephen Oliphant and finance manager Mario G. (I'm sorry, I can't remember to spell his last name) From start to finish, to the first phone call and last, and the visit there we were stunned with the customer appreciation they have within their dealership. Everyone spoke, greeted, thanked us. We have been very satisfied with our experience, service, and visit there. We drove 4.5 hours away to buy our Sienna and with the excellent service we got, the drive there or back didn't seem like a long drive. Every detail of this dealership and their employees was beyond the best of what we imagined. We will definitely be going back to buy our next vehicle whether it be for myself or my fiance...a BIG thanks to Stephen for working so hard to get us what we wanted and where and a BIG thanks to Mario for getting our deal done! We appreciate you all and we look forward to seeing you all again on our next buying experience. Philip and Erica

We bought a 2011 Rav4 LTD from Steve and I can't say...

We bought a 2011 Rav4 LTD from Steve and I can't say enough about his friendliness and professionalism. He is perhaps the most honest and hardest-working salesperson I've ever come across, and we will go to him first from now on. The car was exactly what we were looking for but there was a minor glitch that Steve himself made sure was corrected. Very impressed with the dealership because of this person.

I did not plan to be shopping for a car over the...

I did not plan to be shopping for a car over the holidays, but my Subaru tanked and I found myself in the market for either a Honda Accord or Toyota Camry. After test driving both, I settled on the Camry. Since my holiday vacation plans had me in Daytona Beach and Atlanta, I interviewed several dealers in both locations. From the get go, John Philappeaux at Atlanta Toyota was clearly a professional. We communicated by email and phone, and he was always available. He provided timely, accurate information in writing. He answered my questions thoroughly. John is an excellent salesperson, and compared to the other Toyota dealerships I spoke with, it was an easy decision to work with him.During our meeting at the dealership, John was attentive and respectful. I did not feel patronized or pressured. It was a business conversation and his manager, Chris, was brought into the discussion at exactly the right time.After we negotiated a deal, the purchasing process at Atlanta Toyota was seamless, efficient and professional. Susan Rios, director of finance, was outstanding and answered all my questions. When my ride to the dealership to pick up my car fell through, John quickly arranged to pick me up from the Doraville MARTA station. He delivered a great orientation to the features of my new Camry.I highly recommend John and Atlanta Toyota. Although I do not currently live in Atlanta, I know that I have a dealer and service center I can count on when I move back in several years. In the meantime, the outstanding service contract on my Camry can be utilized at any Toyota dealer nationwide.If you are tired of dealing with unprofessional, high pressure, disrespectful and less than honest car salespeople, then call John. Buying a car is a challenging endeavor, and he will do his best to make a fair deal and earn your business over the long term.

In 2010 I bought a 2011 Camry from Atlanta Toyota. It...

In 2010 I bought a 2011 Camry from Atlanta Toyota. It was absolutely the most stress free car-buying experience I had ever had, until now! One day my husband receives a phone call from a salesmen named Frank Mauka stating he is with Atlanta Toyota and asking if I would be interested in trading in my 2011 Camry for a new one. He said I could buy a 2012 Camry for the same monthly car payment I currently have and no money down. Of course my husband thought there was a catch but the salesman assured him the offer was legitimate. So, he calls me at work and tells me about the conversation and Im thinking, now why would I want to do that, my car is still relatively new. Plus, I was thinking, this sounds too good to be true and you know what mom always said, if it sounds too good to be true it probably is. However, I agreed to call the salesman when I got home from work and discuss it. To make a long story short, Frank Mauka was offering me a very good deal. Although my car was a 2011, I bought it in 2010 so it was really almost 2 years old. We drove it out of town often to visit family in Ohio, Maryland, Virginia, South Carolina, and Alabama so it had high mileage. So, I could trade in my 2011 with high mileage for a brand new 2012 with no money down, the best finance rate you could imagine (0%), and have the same monthly payments for a shorter term! Also, I would be getting Toyota Care again which is complimentary maintenance for 2 years or 25K miles with roadside assistance plus a better extended warranty, 100,000 miles vs 72,000 miles. Needless to say, I said yes!! The whole thing took about 3 hours. I got home from work around 6PM, talked to Frank on the phone, talked to the finance folks, arrived at the dealership around 7PM and was driving off in my new car around 9PM!!!! Susan Rios was the finance director and she is a sweetheart. We felt relaxed and comfortable, totally stress free in her hands. The bottom line, we ended up with a monthly payment that is $3 less than what we were paying before and for 2 years less than the loan on the 2011!!! I can truly say Atlanta Toyota is a place of honest, courteous, friendly people. They bested themselves!!! I would highly recommend this dealership without any reservations.Signed,Montaine AshleyA VERY Satisfied REPEAT Customer

Ed Holt was very patient and helpful. He also didn't try...

Ed Holt was very patient and helpful. He also didn't try to be pushy in which I liked. He also worked with me to get the best deal he could for me. I highly recommend him.

Good communication, I told them what I wanted and what...

Good communication, I told them what I wanted and what price I could pay and they worked within my guidelines. Very positive experience, I appreciate the straight forward no hassel way that they worked with me. They were very good at showing me the numbers and explaining everything. Very positive experience. There are some issues with the car but I trust that the dealership with see them resolved.

Representative was accomodating, may not have been aware...

Representative was accomodating, may not have been aware when I was ready to deal, but was prepared when I let him know. He was helpful and friendly. The sale was uneventful (a good thing!)

Ed and all the other sales people that I dealt with were...

Ed and all the other sales people that I dealt with were very courteous. Ed did not use any high pressure tactics to make the sale. The two guys in the finance area were very professional and experts in their area. I would definitely buy from Atlanta Toyota again.

Ed Holt helped me so much, making it a wonderful...

Ed Holt helped me so much, making it a wonderful experience at the dealership. Thank you for knowing just what I needed. I love my RAV4!

poor service

I asked about negotiating and they told me the price was firm. I wanted the car and agreed to buy it if they gave me a second key and keyless entry because they only had one. They did a poor job detailing my car. They said they had to order the key. It took over two months to actually get my key. I called everyone from my salesman to the general manager and never even got an apology. I would not recommend going through the headache with this dealership. Poor service and did not seem to care about their customers.

I've been to many different dealerships to get service...

I've been to many different dealerships to get service done to my car but Atlanta Toyota has to be the best! I came in saturday, and it looked like a mad house cars filled in every lane. I don't know how this person Ali I met manages to stay so calm, my car was at the end and after he got done greeting everyone in front of me, he came to my car with a smile that could light up anyone's day and he was very nice to look at :). He greeted me with extreme passion and made me feel like he was happy I was there, he then asked if I had an appointment and I didn't but he said not to worry he will direct me to the next available advisor. So he walked me in and I saw him speak to the advisors and he finally found one that could help me, his name was Adam. Adam was great also he was very helpful and was straight to the point made everything easy to understand. After my car was finished I saw Ali again and he had my paper work with him he further explained what had been done to my car and what may need to be done in the future, he then walked me to the cashier and waited with me there to make sure I didn't have any questions. After the paying process was done he walked me to my car and thanked me for coming but I felt like I should be thanking him for making a first timer's visit an amazing one. Ali made my visit GREAT, he was very helpful and it helps when people are doing what they love. I can rate this service a 100 just by Ali alone. You guys are doing a great job in hiring great people.

Atlanta Toyota the best

Christopher Miller Thanks for your personal follow-up this morning with email and phone call. As you know we came in yesterday and purchased the previously owned 2012 Sienna. I can tell you we are very impressed with the responsiveness and helpful attitude of your on-line team over the last several days. We left a message on-line and got emails and phone calls from Chris Miller and Suzi Klontz right off the bat and then yours this morning! The information on business hours, maps, inventory, and other helpful links, made our search easier. We were encouraged with the possibilities and, happily, we decided to come in and do a test drive yesterday. As you know we found a great fit for our needs and Atlanta Toyota met us with a satisfactory deal. Please give our special thanks to Mr. Tresphor Chikumo, who was so knowledgeable of the vehicle features that we looked at. He was able to answer all of our many questions. He is obviously a customer-focused salesperson and he gave close attention to every detail during our visit. He certainly put us at ease and was a great help to us in reaching our decision to buy the vehicle. Thanks, Jim and Mary Ann Scott

Might have bought a car there?

We were looking at a car at this dealership and they were very nice and helpful. However, we couldn't agree on price. When we finally agreed on price and were about to go back to the dealership and buy the car when someone else bought it right from underneath us. I e-mailed the guy we had been working with several times asking if there was any way we could find a similar deal on a simialr and never even got an e-mail back. Not an e-mail to say yes, no, or go away. You would think they would have at least e-mailed back to say sorry it was only a deal on that car or something but nothing. Oh well, we bought another, year newer car at another dealership for $2 more than we had agreed on price with them.

Ed Holt was very friendly, helpful, and extremely patient...

Ed Holt was very friendly, helpful, and extremely patient while we were making our decision. I'd easily recommend this dealer because of their great pricing (which is why I drove all the way from South Carolina) and wonderful service! Thanks guys!

We needed to upgrade to a larger truck, the employees...

We needed to upgrade to a larger truck, the employees were very friendly, helpful, and made us feel comfortable with making a huge decision and purchase.

Mr. Ed Holt did a wonderful job I will recommend Ed to...

Mr. Ed Holt did a wonderful job I will recommend Ed to all my families and friends, and I will come back to see him whenever we r in the market again. Thank you Ed.

I am always skeptical when I walk into a car dealership...

I am always skeptical when I walk into a car dealership for a purchase. When I arrived here I was met by Andrew. He was very friendly but not the "over do it" type of friendly that makes you know all this guy wants to do is sell me a car. Andrew was genuine and courteous and provided satisfactory answers to all of my questions. When it came to the deal it ended up being better than I expected. I bought a beautiful 2008 Tacoma and was in and out in a much shorter time that usual. I will return to this dealeership and Andrew for my next purchase and recommend that you do the same!

This was my first purchase from Atlanta Toyota, and it...

This was my first purchase from Atlanta Toyota, and it was a very positive experience. Ed went over and beyond to make sure that everything was perfect on my new vehicle. I will definitely recommend Atlanta Toyota to my friends and family.

Andrew did a great job at putting togetehr a deal for me...

Andrew did a great job at putting togetehr a deal for me to get me exactly what I wanted. I got in touch with Andrew via email and all negotiations were done via email which was very helpful. I knew the kind of vehicle I wanted (2012 Quad Cap Tacoma Long Bed TRD Sport) and told him what I wanted to pay. After going through a few options, we found the vehicle that I was looking for but it was out of my ballpark on price. I reiterated my top end of what I wanted to pay pre-TTL and he got me to within $200 of that number. All I had to do, once we had the number finalized was walk in, look at the vehicle in person, and sign on the dotted line. Very easy, in and out in less than 2 hours. He reviewd all the features of the vehicle (quite a few of which I wasnt familiar with) and made sure I was oomfortable with the sales process. I would definitely recommend him to use if you want a great deal and an honest salesman.

Atlanta Toyotas customer centric approach has made my...

Atlanta Toyotas customer centric approach has made my experience purchasing a vehicle quite terrific. This RAV4 purchase becomes the 5th Toyota I have owned. Special thanks to Andrew Morris (Internet Sales Manager) for his no pressure sales support, honesty, and integrity. Ross Beaton (Sales Manager) for his support as well, and for demonstrating through words and deeds that these same characteristics exist at all levels within the organization. Samuel Afeworki (Finance Manager) who efficiently processed the transaction documents without a glitch in a most friendly and consultative manner while making me feel that valued customer warmth, something rarely experienced when dealing with accounting and finance personnel. The professionalism is deep and wide at Atlanta Toyota. EXCELLENT JOB, THANK YOU. Bill K, Duluth, GA

We enjoyed Andrew Morris assistance with his help with...

We enjoyed Andrew Morris assistance with his help with the purchase of our new Rava 4. We would recommend him to other clients. Can't remember the finace rep. name ,but he was helpful. I think that we could have gotten a better deal esp. with the amount of money we paid down as a down payment.

Ed was wonderful! Very personable and easy to work with....

Ed was wonderful! Very personable and easy to work with. Have bought cars from him in the past and will continue to do so for years to come.

Ed Holt was an absolute professional and courteous...

Ed Holt was an absolute professional and courteous ambassador for Atlanta Toyota. His email response were prompt and extremely thorough. The Internet Sales division at Atlanta Toyota is the best I have experienced so far. Browsing of available vehicles was easy and the excellent and detailed photos made shopping for a Toyota very convenient and was one of the main reasons I decided to shop at Atlanta Toyota. Keep up the great work!

My overall experience was wonderful! Before visiting the...

My overall experience was wonderful! Before visiting the dealership I called looking for more information on stock and options available. Ed Holt answered my call and he was very friendly and helpful from the beginning. He answered all of my questions and was not pushy or rude. At the end of the call I told him that my husband I were planning to come to the dealership later that week and he offered me his direct number in case I had any more questions before our visit to the dealership. After talking with him on the phone I knew that he was the one that I wanted to buy my new Prius from. When we arrived I promptly asked for Ed. He remembered speaking with me and what all I was looking for. He showed me all the options on the lot and went over my options that could be brought in. He never rushed us into a decision or try to push a vehicle that I didn't want or was out of our price range. Once we decided on a vehicle and the paperwork was done he took the extra time to show me how all the options worked inside and helped me sync my phone to my car. He then told me that if I had any more questions about how things worked to give him a call and he would walk me through the steps to get things setup. In the end I drove away with exactly what I wanted for a price that I could afford. Ed was the kind of salesman that everyone wants to deal with-friendly, knowledgeable and not pushy. I will definitely recommend this dealership to others but specifically for them to call on Ed Holt for their car needs. I would like to add that I live in Buford and live less than one mile from Mall of Ga Toyota but I would be willing to again drive the extra miles to work with a dealership so highly recommended and to work with Ed again! 5 stars all the way, thank you so much!

Ed was very helpful and timely in responding to my...

Ed was very helpful and timely in responding to my internet quote request. He was the only Toyota representative that actually sent me the requested information. He was also very helpful showing me the vehicle and putting together a deal that I would be happy with. At Ed's request, Sonnie provided a second test drive when he wasn't available. Very happy with the deal and the new vehicle!

Ed was great to work with. He was friendly, knowledgable...

Ed was great to work with. He was friendly, knowledgable and answered all my questions. I would, without a doubt, recommend him to friends and family who are looking for vehicles. I am now a loyal Atlanta Toyota customer. I will be back! But it may be while, cause ed sold me a very dependable car. :) thank u ed!

this dealer is terrible, they add all of this unnecesary...

this dealer is terrible, they add all of this unnecesary fees, even before they tell you if you are ok with it,by the time i look at my final bill there was like an extra 3000 dollars of fees and coverages which i didnt care for, i felt forced to sign the papers because they were already done, but in reality i wanted to walk out. this dealer charges 599 doc fee, 698 lojack, they convince you to add gap coverage 799 and extended warranty 1650 dollars, all of this was added before i could even discuss the options. There are better dealers on the area that are far more honest, wont charge you a doc fee and will tell you if you want to add something before they do your paperwork...BEWARE first time car buyers..do your research and dont let them charge you all of this ridiculous fees......walk out if you dont feel comfortable, dont let this happen to you : (

Andrew helped me from beginning to end with finding my...

Andrew helped me from beginning to end with finding my new vehicle. He was very accommodating to my needs as a customer that traveled such a long distance to finish the sale. He was very honest and upfront with what he knew and consistently went the extra mile when it came down the my purchase. Thanks again and I love my new truck!!

Everyone from the time I entered the dealership until I...

Everyone from the time I entered the dealership until I left was EXCELLENT! Thank you very much for buying a car a pleasurable experience, I appreciate it!

Had a great experience after finding car online. Andrew...

Had a great experience after finding car online. Andrew got in touch promptly and gave me as many details as I needed. Test drive went fine and he gave me alternatives to considered. In the end, bought the car and am loving it!

Probably the best car buying experience that I've had -...

Probably the best car buying experience that I've had - and I've had a few over the years. Since we live 50 miles away from Atlanta Toyota I actually purchased my Tacoma over the phone. We drove out and met with Andrew Morris to take delivery. When I arrived everything was in order and we moved through the business office and took delivery in a very reasonable amount of time. The vehicle looked great and I drove it away in showroom condition. Because I purchased leather seats there was a followup appointment needed to drop the truck off to have the leather installed. Andrew, along with Anna from accessories, worked with me through the process to make sure that the work was done timely and correctly. Everything happened just as it was supposed to. Andrew has contacted me a couple of times since to make sure that things are good with the truck and that I was happy with my experience. I will definitely make the drive out there again if there is another Toyota in my future. I also recommend Andrew as someone who makes buying a car an enjoyable experience.

Andrew Morris was very helpful! I was buying my first car...

Andrew Morris was very helpful! I was buying my first car and I was extremely nervous about the car buying process. He made me feel very comfortable and I ended up having a great car buying experience. For those buying a car ask for ANDREW MORRIS he is the greatest!

Excellent overall experience. Mr. Morris was very...

Excellent overall experience. Mr. Morris was very friendly and helpful. He showed me exactly what I needed to see and wasn't pushy at all. He was also not a complete weirdo like the guy at the Honda dealership.

This was a great experience with Toyota dealer . It was...

This was a great experience with Toyota dealer . It was very pleasant. I dealt with Nick and Brian . Both of them very professional and explained everything to my understanding. I will recommend Atlanta Toyota to all my friends . Thanks to all

The purchasing experience was simple once I communicated...

The purchasing experience was simple once I communicated with Ed that I had already decided on the vehicle and was only shopping by price. He realized that I had a good understanding of the dealer cost and incentives available and was straightforward in quoting a drive-out price.

Good Job!

I have to say that Robyn Higginbotham from Atlanta Toyota did an excellent job after all that we had to go thru to get my truck. As a sales manager at T-DRILL, I enjoy working with professional sales people as Robyn was. 10+ on sales skills.

Ed was very patient as I worked out what I wanted over...

Ed was very patient as I worked out what I wanted over two days. He was straight forward, putting a number and a payment that was completely understandable on 4 separate trucks. I came back the next day with my wife, and we looked at a couple of more trucks, and he put me in a truck at a fantastic price. I appreciate the experience 100% - best vehicle purchase experience I have ever had. Thanks Ed.

I got my first new car here. They had better prices than...

I got my first new car here. They had better prices than many other places I checked out. I found the Camry I had been looking for, was so excited to find exactly what I wanted. Kevin was very helpful and always answered all of my many many questions. Kevin always tried to make sure I knew what was going on and was happy with the purchase. He was very easy to talk to, good customer service. I would diffidently recommend getting a new car from this dealer.

You have a very good dealership and I would recommend you...

You have a very good dealership and I would recommend you to my friends also Ed Holt was great to work with and I enjoy my car.

Kevin is a great salesman with a very friendly...

Kevin is a great salesman with a very friendly personality and he was very attentive and concerned to help me to find the right vehicle for my needs.The friends that were with me in the time of the purchase and i completely recommend Kevin for future purchases and we will refer him for our friends. The price after the interest will be very salty for a 2005 car,but i will try to pay it off as soon as possible and i have plans to come back and get another car ,newer and with Kevin of course .

I visited 2 other Toyota dealers in the local area before...

I visited 2 other Toyota dealers in the local area before coming to Toyota of Atlanta. I had been studying the Tacoma for a few years now and i was pretty picky with my needs, a V6 mated to a 6SPD manual transmission, which can be pretty rare it seems. The first dealer told me i would pay more for a manual transmission and that i could only obtain it in the X-runner trim. I knew this was false information, and i felt this was a tactic to push me to take an automatic off his lot. I really felt i knew more about the tacoma than him. Although, i did get a fair trade value for my Jeep, i was not content for the fact that they had priced me up with a model on paper that i wasn't even sure which one i had looked at. No good. And no ATX for me.Next dealer couldn't match the trade value, but had a decent deal on a '12 Tacoma. But i really didn't feel a so called "relationship" with the sales rep. Or i suppose no bonding between humans.. On top of that, they would have to had trailer the new vehicle in. So low balling the trade + i can't physically see the new vehicle. No good.But when i spoke to Mano at Toyota Atlanta, for some reason i felt peace from the first few phone calls. Found an '11 Toyota Tacoma TRD off road manual transmission 4wd. Got what i felt a pretty decent deal, and a decent trade for what i had. No pressure, not one bit at all. I was ready to walk out the door with my offer, and they finally met it. Good vehicle, detailed before i drove off.. I would happily do business again with this dealership. A++. Deal with Mano.. Very nice person, very professional, and a sense of humor.Thanks.

Joe really knows his stuff when it comes to rebates and...

Joe really knows his stuff when it comes to rebates and financing deals. Called him to verify information given to me by another Toyota dealer that we were using prior to switching over Atlanta Toyota.they didn't know stuff.Joe referred me to Ed for our fleet needs. ed handled our deal flawlessly. that's hard to come by in the Car dealer business.

Chris was fantastic to deal with. He made car buying as...

Chris was fantastic to deal with. He made car buying as stress-free as it can be with no pressure to sell us anything we didn't want. He also got us the best deal among all area dealers.

I felt that dealing with Ed was a pleasure. He was...

I felt that dealing with Ed was a pleasure. He was responsive with my initial emails, and while the dealership did not have exactly what I wanted when I first got there, Ed went above and beyond to make sure I got the vehicle that I wanted. He kept me unpdated on the status of the vehicle, and gave a great estimate as to when it would arrive. He made buying my new vehicle a great experience.

Chris miller is by far the best individual I have ever...

Chris miller is by far the best individual I have ever dealt with when looking to buy a vehicle. He was extremely honest and up front. Everything that he said he would do he did. There was zero hassle or bs on my purchase. I was on the at the union city Toyota last Thursday and was pressured and pushed around on 3 salesman. I wish others could learn a lot from Mr. Miller and how to handle business. I definitely will recommend others to contact Chris. I passed many Toyota dealers in between Newnan and Duluth and I am glad I did. I am very very happy with my new Tacoma and the deal. Chris is the best and I really am glad I got to work with him. Mario was very diligent and thorough as we had to get the paper work done. We needed to be in Kennesaw at 2 and he not only answered our questions but got us out in plenty of time. He laid out my options and made sure I understood them before we were done. I cannot speak for every salesman and how they are at Atlanta Toyota but I know Chris is the best I have dealt with at any dealership.

Traded in an FJ Cruiser on a 2012 Venza, Chris Miller and...

Traded in an FJ Cruiser on a 2012 Venza, Chris Miller and Steven Oilphant were very helpful and I couldn't be more happy with the purchase.

We left another well known dealership MUCH closer to us...

We left another well known dealership MUCH closer to us because of the high pressure environment. Ed and Kevin were VERY patient. Kevin was excellent about returning my emails and answering questions. Ed did not try to pressure us or make promises he couldn't keep. I appreciated them giving us the space we needed to make a decision. We had not purchased from a dealership since around 1996 and the lady in financing was very helpful as well.I would recommend.

These guys are GREAT. Dealt with Daniel Mac, told him...

These guys are GREAT. Dealt with Daniel Mac, told him what we wanted and he found it. My wife and I wanted a Rav-4, but figured there was no way we could get one in the price range we wanted especially from a dealer. We were wrong! They had exactly what we wanted and in our price range. Which was not very large range. Daniel was awesome, could not have asked for more. When we went to finance even the finance reps were helping us out and throwing in extras. Would not recomend another dealer. Go see these guys first and save yourself the headache of the other dealers. I wish we would have went here first and when the time comes for another car purchase, this is where we will be.

I've had to buy two cars in the last six months. I went...

I've had to buy two cars in the last six months. I went back to John Philappeaux for the second because I had just a great experience with the first, and he did not dissappoint. John was helpful, friendly, honest, and did not pressure me into a car I didn't want. The Internet Sales Department at Atlanta Toyota was awesome, and I will never again buy a car from a dealership who does not have a separate internet department. They cut to the chase and offered me their lowest price right out of the gate. No haggling required, and I already had a price well below MSRP and well below Edmund's "True Market Value". They worked with me to get the car I wanted with the features I wanted for a price I could live with.

We purchased our Toyota Camry from Ed Holt last summer...

We purchased our Toyota Camry from Ed Holt last summer and had a fantastic experience. Our credit was not that great but Toyota was able to get financing for us. We had our children with us and everyone was so nice to them. Also, I have gone to car dealers in the past and they are like sharks. I do not even have my foot out the car and someone has approached me. I find that inappropriate and aggressive. When we went to the toyota dealer, we were offered help but it was not in an aggressive manner. I also think Ed Holt is awesome. He offered us services that we were not aware of and made us feel like we had known him for a long time. It was a very friendly and comfortable atmosphere.

Staff was knowledgeable and courteous. They were patient...

Staff was knowledgeable and courteous. They were patient (not pushy) as we drove different cars and discussed our options. Trade-in value was fair. Payment options were clearly defined.

prius

I was looking for a new prius> I wanted these guys to give me a price but they insisted I came into the dealersip...in other words, very unprofessional and need to step up in time.

James Wiggins was courteous and did not resort any...

James Wiggins was courteous and did not resort any pressure on me. He allowed me to make my decision in my own time. Further, without any hassle on my part he gave me an excellent price on trade and new vehicle.

This dealership is terrible ! They drug me around for...

This dealership is terrible ! They drug me around for nearly three weeks with James being "out sick " and Ned flat out lying to me almost daily.... Going to North Georgia Toyota, my deal will be done when i get arrive. Don't waste your time with these liars!! Classic cliche' at the end of the deal.....try to sell you a high price vehicle as opposed to the one you started your deal with....Don't even bother...!!!

This by far was the best experience I have ever had when...

This by far was the best experience I have ever had when purchasing a car. Mano was simply amazing, he made things happen and didn't waste my time with games. He went above and beyond to ensure my satisfaction, and was always very pleasant. The entire staff was very friendly and very accommodating to myself and my friend that was with me. Overall,I was extremely happy with the entire process and I highly recommend Atlanta Toyota for all of your car needs, they take customer satisfaction to an entire new level and you wont be disappointed.

We had visited a few other dealerships that morning...

We had visited a few other dealerships that morning however we did not have a very good experience at any of them. We called a few additional dealerships once we decided what we wanted and once we spoke to James we were won over. His knowledge and friendliness definitely helped sell us. This is our second vehicle from Atlanta Toyota and we plan to continue purchasing/leasing vehichles from your dealership. We have had a wonderful experience each time. Once again, James and Ned were wonderful! :)

Was looking for a new auto. Salesman was very friendly...

Was looking for a new auto. Salesman was very friendly and helpful. There was no pressure to purchase auto. I would recommed Atlanta toyota to all my friends. One great thing was that we could charge the purchase of the auto on Amex card.

John was very easy to work with from the first phone call...

John was very easy to work with from the first phone call to the final sale. He didn't pressure me at all. He was very knowledgeable about the vehicle and did everything he could to ensure 100% satisfaction on my behalf. Since i purchased a preowned vehicle it didn't have the 2nd key,or the floor mats and 1 of the vents was missing a small piece. John P. made sure all of those things were there when i purchased the vehicle. He even contacted the previous owner of the vehicle and got me the spare key. There were more than happy to work with me on my budget as well, which was of upmost importance to me. They didn't play games like a lot of the others car dealerships do. When i went to pick up my "new to me" car it was spotless and even had a full tank of gas. I am very thrilled with my purchase. I went to several other cars lots in athens and atlanta and i felt most comfortable with John Philappeaux and the staff at Atlanta Toyota. I highly recommend these guys next time you are in the market for a vehicle!!

My mom died in 1993 on one of the last things I did was...