Arlington Toyota

Mike Sandelin service attendant

Mike Sandelin took good care of me in servicing my car. He kept me informed as to the time frame needed to complete my service Thanks Mike

Long Term Customer

I have been doing business with Arlington Toyota since 1985. I recently purchased my 5th Toyota, a 2016 Highlander.. My Salesman Pat Southy has always worked hard to get me the best deal possible. Mike Sandelin in service is the best Service Professional in Jacksonville.

Buying a new camry

My salesman was Jake. I have never bought anything in my life from a salesman with as much honestly, integrity and knowledge of product as I did with "BigJake". It was truly a pleasure and money well spent. Even though I was familiar with the product, getting it from the lot I thought would be challenging, but man was I wrong. I not only met and dealt with a great salesman but found a great friend and human being. Will without a doubt be sending all my friends and family to Arlington Toyota because of him. Thank you God.

Best Car Buying Experience I've Ever Had

Never say never. I NEVER thought that I would find myself taking the time to write a positive review for a car dealership. Yet, here is the positive review for Arlington Toyota, specifically, Ray Jernukian, Jacob Zajicek, and Donald Westphal. Ray's knowledge of the car and options I was interested in were unrivaled by any of the other dealerships in Jacksonville. I received immediate feedback from Jacob and Donald regarding Prius models in stock, and was able to have the deal 90% negotiated by text and email prior to arriving for my final test drive. I'm incredibly happy with my new Prius and would recommend Arlington Toyota in general and Ray, Jacob, and Donald specifically to anyone.

Great Service!

Mike was very professional and warm from the time I arrived to have my car serviced until I left. I consistently receive great service when at Arlington Toyota and for that they have a life long customer!

A Great and consistent Salesman

James Rice is an excellent salesman, he is professional and has a great followup that kept me wanting to come drive a car. James provided the information I requested fast and accurately and gave me the confidence to trust him with my needs. Once we met and test drove the vehicle I was interested, James led me professionally thru the purchase and finance process. He followed me home 28 miles away with my purchase, this service was well appreciated and made the dealership and the sales team achieve my highest level of appreciation . Thank you

Excellent sales service and very professional!

I drove 3 hours to buy my 2010 Jeep Wrangler from Arlington Toyota. I was not disappointed. It was a great price and great experience! Thanks to my sales associate Rich Salas for my new ride!

Bodywork

Top notch from the lady at the front desk,to the estimate ,to contacting the rental car company,to washing and vacumning out my car. Workmanship was excellent on my Rav 4.

Fast, friendly, professionsl service!

I've done business with Arlington Toyota for many years having purchased several vehicles from them. They are a top-notch organization who really takes care of its customers. My recent 10k service on my 2016 Highlander with Brittany Express was an example. They notified me in a timely fashion that the service as due, allowed me to schedule a convenient appointment time, and completed the service in a fast, professional manner. Whether you are in the market for a new Toyota or just need quality service, you need to give the friendly staff at Arlington Toyota a call.

Great fast service!

I had an appointment with Jason Uhrmacher. He was prompt and the quoted oil change and tire rotation charges were correct. He said it would take 1 and a 1/2 hours but was done in one hour.

Great Service

I needed new tires for my 2013 Avalon. Chauncey Andrews was extremely helpful both on the phone when I was doing my research and again when I came in to purchase the tires. He recommended a different brand that was more affordable but with equal performance and warranty as an alternative.

A most pleasant experience.

This was my first experience with the Arlington Toyota Dealership and it has been a most pleasant experience. From start to finish they were all exceptional, from Victor the salesman, Daniel the finance manager to Robert Cotney in the Sevice Department I could not have asked for better service and I will certainly recommend each of these men and Arlington Toyota to all my friends and family. Thank you!

Great service

We take our car for service here all the time. We get great and fast service every time. They changed the oil in no time and also replaced our hybrid battery for a fraction of what I expected. Thank you, Mike!

Speedy and Excellent Service

When I showed up to get my get my oil change and tire rotation I was greeted promptly. I told them I had errands to run so they got me a rental car and they said they would contact me when my car was done. I was back and done in an hour!

Great service and parts department

I took my camry in for tail light replacement and service. Lasiart was my service writer he is very professional and personal. Rod Brin in parts was very helpful and professional. My overall experience was as it has always been "superior ".

Best car buying experience ever

I not only found the perfect used car for me but I met the nicest salesperson ever - Maria Kieffer.She absolutely went out of her way to make me feel comfortable and at ease with the experience.I left there feeling like I had made a new friend. I had purchased my last car from Arlington Toyota so I knew it was a great dealership.

Poor Service and Poor Customer Service

Making an appointment online is the best way to get the service performed but make sure you are there plenty of time before your appointment because it is almost always a 5-10 minute wait before some comes over and talks to you from their service lane. It took them 1.5 hours to do an oil change with an appointment.If you are buying parts or accessories make sure you purchase them before hand and have them ready with your appointment and check with parts so that they have time to install them. Ask for the accessory costs in writing before you get there because they raise the price when you arrive. The prices do not include labor unless you ask ahead of time. If you are getting a detail done be sure to leave items of value at home because they like to collect them and look at you like you are nuts when you ask where something has gone. The management is always at lunch when you want to speak with them personally about the wait, the theft, the price increase and the hidden labor. This is by far the worst service center for Toyota's. The person supposed to be handling the problems gets back in your face and says she did not wrong you so I better drop the attitude. I believe that I was within my right to be upset when I had items stolen from my truck during their service in the back. I do not wish this on anyone. Do yourself a favor and choose another dealer to get the service done, there has to be better ones out there.

Over the top

Have been going to see my service manager Mike Sandelin for a couple of years now he is the best! I have owned a number of cars from Lexus, Mercedes, Acura, etc and I have never had such personal attention from someone who truly wants to take care of his clients. Go see Mike Sandelin for service he is the best!

Lease purchase

I live in Palm Coast and was having my 13 Avalon serviced at St. Aug.and thought I would lease my next car here. I was highly satisfied with Beaver Toyota. I dealt with a very courteous salesman and was given a figure. It was more than I expected.Itought of Don Westphal at Arlington from whom I leased my Avalon.I called him;he was still there,gave me aprice about half that of St. Aug.Ofcourse I drove yp picked up my new RAV4 the next day. Thank you Don. See you in three years. Use me for a reference any time...Bill Mitchellavalon

Always the best!!!!

Anytime I need anything done to my car since buying in last September I always take it Arlington Toyota.I've been going there for many years and every experience gets better each time.My last visit was last week for my routine oil change and as always they got the job done.I had them look at another issue I was having and they took care of it no problem.Rande is very nice,professional and always kept me up to date with what was goibg on my car.I was in and out in about an hour.They absolutely awesome over there.

Cherry is the best!!!

My husband and I decide in May that we needed to consider upgrading my Corolla. With our first child coming soon, we were going to need more space. After submitting an online inquiry with Arlington Toyota, I received a quick response from Cherry Moore. She answered all of the questions I had, and told me she was available for any questions, anytime. After 5 months of questions about pricing, loan lengths and rates, and different vehicle options... it was time for some test drives. My husband and I went to the dealership and asked for Cherry. She was busy with another customer, but still offered assistance and pointed us towards the inventory to pick out the cars we wanted. We test drove two, and peeked at a few more. We decided later that night that we wanted to go back and purchase one of the vehicles we tried out. Two days later we went back in, and started negoatiaing with the finance manager. Cherry did everything in her power to make sure we left with our dream car.. And we did!! If you decide to go to Arlington Toyota in Jacksonville FL, make sure you ask for Cherry!!

Car Purchase

I recently purchased a Toyota 4 Runner at Arlington. My sales associates, Kara Hinton and Gil Mariano, were great! Both Kara and Gil are dedicated professionals who went above and beyond to assist me in selecting the right vehicle and helping me navigate the process of the purchase. Both are assets to Arlington Toyota.

I love my Arlington Toyota Dealer

I have been going to Arlington Toyota for over 11 years. While there has been a few hiccups during a staff/management changeover, overall the service has been superb! My service technician, Mike Sandelin, has been simply marvelous. He provides honest, straight-forward recommendations and genuinely care about the service that I received. I usually schedule my appointments; thus, I always receive my car when promised. Super job Arlington Toyota! Keep up the great service and acknowledging your long-time customers.

Great customer service

I took my car in for regular maintenance and that was mine best customer service I had in a long time. Anything that needed to be looked at at my Toyota, Mike would inform and consult with me first. He was extremely kind and professional.

Ardi Haxhillari IS THE BEST HARD WORKING SALESPERSON

Ardi Haxhillari is AWESOME !!! He went out of his way in EVERY WAY for me and my husband.My friend recommended him and we re extremely happy with Ardi Haxhillari.He truly takes care of his customer.I cant tell you how well he does business with his customers.Very professional,knowledgeable,polite,respectable,friendly,kind,very pleasant in every way.We like him so much can wait until the next purchase just to go and see him again.!!You have a very well experienced salesperson and Ardi will be very successful!!Ardi Haxhillari .... CONGRATULATIONS !!! for being an OUTSTANDING SALESPERSON !!!!! WE WILL BE BACK !! THANK YOU !!!!....ARDI HAXHILLARI !!! AND THANK YOU TO THE MANAGER OF ARLINGTON TOYOTA !!! YOU SHOULD BE EXTREMELY PROUD OF ARDI HAXHILLARi ON A FANTASTIC JOB WELL DONE !!!!!!!!!!!!! Thank you ,Sincerely,Randall Fuller and Tammy Williams

Hats off to Scott Baran!

My wife and I were shopping for a second vehicle and heard that Arlington Toyota had a good selection of premium pre-owned autos. Scott caught us on the way in and helped us find exactly what we were looking for - a certified 2013 Toyota Corolla. The car is great and the service was exceptional. I'd recommend this sales person to anybody interested in a hassle free buying experience. Thanks again Scott.

Great Service Advisor

Arlington Toyota hits it out of the park each time - I appreciate my service advisor, Jason. He understands my needs & exceeds my expectations. I've used Arlington Toyota for over 23+ years & my experience is always excellent!

Arlington Toyota

I had blown a rod in my 2006 Highlander on sunday 9/25, I went to Keith Pierson Toyota and I was told that they couldn't do anything for me unless I had a co signer because I only had 500.00 , I had paid a bankruptcy for 5 years, which I never was late, I have been at my job for 9 years, but because the bankruptcy was just paid off the year before they couldn't help me. The very next day I got a Call from a Salesman, Dwight Cobb at Arlington Toyota, he asked me a few questions, then told me he would call me back. He did and asked if I could come over then, I said no, I didn't have a way there, he said how about if I come and pick you up ? I told him everything about my car having a rod blown, only having a certain about for a down payment, and the bankruptcy being paid off a year ago...he then said I will call you right back.I had driven SUVs for the last 11 years, he picked me up in a 2012 Mazda 3, I asked him if I could drive it and he said sure. The car is beautiful and I felt very comfortable driving it, also it was 5000.00 less than the SUV he thought I might be interested in. Less than 3 hours later I drove my new car home. Dwight was awesome. I would recommend him and Arlington Toyota to everyone I know.

Good experience at Arlington Toyota purchasing a new car.

Purchased a 2016 Toyota Prius at Arlington Toyota Scion, 10939 Atlantic Blvd, Jacksonville, Florida 32225 on Saturday, September 24, 2016 and, overall, it was a good experience. The sales staff are knowledgeable, very friendly and helpful.

Service

Service was great and much more than I expected. Living at Jax Beach I had been to 4 or 5 service stations and all had inoperable air machines. I went to Arlington Toyota and "Mr Mike Needham" took excellent and prompt care of my 16 Prius, which I love.When I got my car back in addition to tire service my car appeared to have been cleaned. Many thanks. PS,this is my 3rd auto purchase from Arlington Totota.

Arlington Toyota

A big thank you to Sylvia Brummitt at Arlington Toyota for making the purchase of my new Tacoma TRD Sport an easy and enjoyable experience. She is a delight to talk with explaining everything clearly and ensuring I was aware of all details.

Best oil change ever!

I've had multiple health issues over the last few months, among them being cancer surgery. I am also always counting my "pennies" and trying to save money whenever possible. Arlington Toyota is where I purchased my car (a 2007 Camry Hybrid). It has been a great vehicle. We have had regular scheduled maintenance and oil changes. Arlington frequently sends coupons that also help to save me money. I was late getting the vehicle in to have it serviced, but I finally made it! Michael Sandelin was the service rep who helped me. I felt that he did a great job. I got my oil change in record time, no problems. The service dept even called me on my cell phone when they couldn't locate me (I was eating lunch) to let me know the car was almost ready. Now, THAT's GREAT SERVICE! I also told Michael that our car has been a great vehicle and I have family members who keep trying to buy it from me, but I won't sell it! Hey, when you get a great car, you don't want to let it go! Thanks, Arlington Toyota! We are really enjoying our Toyota Camry Hybrid, as well as the great service we get at your service department.

Always great service

Great service as always. Mike and Rich at Arlington Toyota takes great care of you. We have bought several vehicles at Arlington Toyota and will continue to shop with them for our Vehicle needs. Great job guys keep up the great work.

Awesome service as always!

Michael Sandelin is always a pleasure to work with. He is very thorough and answers all my questions. I am a customer for life! Thank you!

Bob Eang

Our first time here and we had a great experience with Mr. Bob Eang. He helped us get the car we wanted he made sure we felt like that was our house. Mr. Bob was very attentive with me and my family. We appreciate all his time with us. We will be recommending him to our friends and family thank you so much.

Arlington toyota

Worked with Blake Bagby who was extremely helpful and resourceful. Communication was very responsive. Arlington offered the best price in comparison to other dealers and beat all the other deals that were offered!

Scheduled maintenance on my 2006 V8 Tundra.

I always misplace business cards because they tend to overfill my wallet so, when I make an appointment, I never request anyone by name. I got lucky this time as Michael Sandelin took care of me and it was a great experience. Michael has helped me several times in the past and each time he got me back on the road quickly and always informs me of any future attention that my vehicle May in need of.

ALWAYS GREAT SERVICE

The very reason we bought again at Arlington is the tremendous Service department, no matter who we see we are always taken care of, what better reason to give all our business to Arlington, you should to !

Service at arlington

Michael sandelin is a very composed advisor he handles the situation with care and has great knowledge. The customer service was convenient expeditious and gave me confidence

Zack in Sales

Zack did a really great job! He had my paperwork ready and waiting when we got there to streamline our purchase. He stayed until 11PM at night to get things done, and was very patient and thorough and worked very hard to get us the best deal. You're in great hands with Zack! We came back the next day to purchase a second car from him!

Victor Odems

Bought a used Honda Pilot Victor was very helpful. He earned my business I and I will continue to recommend people to him. He worked fast was friendly and not pushy

Salesperson Pat!

I have bought two Toyota's over the years back to 2008 and Pat Southey was my salesman then and now 2016! He is super nice and I feel very comfortable with him. He even brought me lunch while I was waiting. He rode with me to the gas station and filled my car up with gas. Pat is just a super guy, he asks what would like to be driving. I was at first looking at a used car with very little miles and Pat proved to me I will spend about $15 more on a brand new car, why not? I bought a brand new Camry and I am very happy:)

ABS Light Repair

My experience was excellent. Scott Cole, my service rep kept me informed the entire way. While waiting for a part to come in, he promptly arranged a rental. Also, he worked with our IWS rep to ensure payment was received. Scott's customer service is commendable.Hollis & Renee Butler

Excellent

Had a fantastic experience working with Cherry Moore at this dealership. She was very knowledgeable, patient and customer service oriented. I found her more easy to deal with than any other car salesperson I've ever worked with and highly recommend her for anyone looking to purchase a Toyota. She's the best!

Great Service

I would not take my car or truck to any other service dealer. I have been dealing with Michael Sandelin. His promptness and professionalism have me coming back everytime. If you need service and have any questions call Michael Sandelin at (904) 721-3000. They will get the vehicle correct, clean it and return it ready for you the FIRST time.

Leaf Spring Warranty Replacement on my 2008 Tacoma

Arlington Toyota is "The ONLY TOYOTA Dealership in Jacksonville" that I do business with. General Manager Rick Doran is a Top Notch Leader and its reflected in the Day to Day Business at Arlington Toyota. Service Consultant Michael Sandelin mirrors Rick's Dedication to EVERY single Customers' "Happiness"...The "SUCCESS" of any organization can easily been seen and measured by the quality of the employees and in the "DAILY" dedication of the men and women who work there.....I will be moving to Costa Rica soon and I have to admit that buying a car from a dealership other that Arlington Toyota....will be a new experience for me.

great service

This is the 2nd vehicle I purchased from Dwight Cobb at Arlington Toyota & again, he made the process so quick & easy, I left with a new vehicle in no time. Kudos to the finance manager Randy, he explained things thoroughly. I definitely recommend this place if you're searching for a place to buy a vehicle. They have a wide range of vehicles to select from & awesome bbq while you wait! What other dealership does that?! Brenda C.

Sales Manager was Very Rude, no follow even after complaint

Sales manager was very rude, when we decided not to buy. He did not give complete information on the Toyota models and withheld information. Not a great place to sit either.

Great place to buy a car

First time buying from a dealer, service was awesome, they even had some grilling!!! overall a good experience and thanks Gil Mariano for your service, two thumbs up for you!!

Excellent selection and experience

Met John Perrin well after 7pm one weekend after seeing a tundra pro on the lot and dropped in to see it. He took my info and followed up quickly on the vehicle type info I requested. Was able to make an appointment over Labor Day weekend and got into my new ride with about as simple a process anyone could ask for. Will certainly be coming back and suggesting John w/ Arlington Toyota to friends. Great reference.

Impeccable service

Gil Mariano really took care of me while discussing prices for an Infinity G35. Painless process. Really happy with the service. Go see Gil if you're looking to buy a car. You won't be disappointed..

Got a good deal.

I got a great new Camry along with a complimentary set of wheels and brakes. Gil was great and friendly and I highly recommend going to him if you come here. The reason it's four stars is that my original guy, a fella named Rodney I believe, was way too pushy to the point that I was genuinely mad. But Gil came in and it was all smooth sailing from there.

Great Deal

Sales Rep Gil very helpful and patient....NOT pushy thank goodness and did not utter the words, "What can I do to sell you this truck today?". Which made our buying experience less stressful and actually enjoyable. Even the finalization of our contract done by Daniel was a good experience at Arlington Toyota.

Great experience

Sales rep Dustin Whittaker very helpful!Great experience!Nice showroom and big inventory. A lot of choices. Friendly staff. Helpful, knowledgeable and courteous. Happy with my purchase.

Service

Mike always does top notch services on our vehicles. We have three Toyotas and we always request him to service our vehicles because he is always prompt and always makes us feel like we are his only customers.

Above and Beyond Expectations

As is the case in so many problems with a vehicle that has to be towed in (shifter cable broke), after the problem was repaired, and I picked up the car, on the way home, I found other problems that weren't there before. I called Steve Cole, explained them to him, and his response (immediately) was to bring it back and he would take care of them. And take care of them he did. What more can you ask for? Keep in mind, this is a 12 year old car that I bought there new, and I feel like they treated it like a new one! Thanks Steve and Arlington Toyota for reaffirming our faith in you................Linda S.

awesome experience

Had the best car buying experience purchasing my 2016 Toyota Corolla. The sales guy Gil Mariano and Luan Lam was awesome and found the perfect deal for my needs. Will see them again in the future.

Amazing experience!

I went to Arlington Toyota to trade in my 2014 Corolla lease and drove off in a 2017 Camry. This is my fourth Toyota lease and I couldn't be happier. Cherry Moore was my Sales Representative and she made the experience a more than pleasant one. She made sure I got the car I wanted and went over every aspect of the car in detail. I had two friends with me and they both drive Toyotas and said when they are in the market for a new car they will definitely buy/lease from Cherry at Arlington. I would highly recommend Arlington Toyota to anyone!!! They even bought all of us lunch. What could be better than that!

Great Experience

Had a great experience buying a new Camry this week. The sales person I dealt with made the whole process so easy! I am loving my new Camry.

Service dept. kudos!

Steve Cole is our service advisor and we are well satisfied with all aspects of his work! Any question we have asked has been answered knowledgeably and satisfactorily ! Thank you Steven, see you next service!

Another Great Experience

It's always a great experience having my car serviced at Arlington Toyota. Jason Uhrmacher has been my service advisor for a while now and he makes me feel at home every time I come to have my car serviced. Jason makes sure my vehicle gets the proper attention and care at every visit and that's why I love bringing my car to Arlington Toyota. What I admire must about Jason is that he's always been a fair and honest person and for that Arlington Toyota will continue to be #1 on my list.

excellent service

Mike Sandelin is the reason we keep coming back. He consistently provides friendly excellent service and goes out of his way to make service a good experience.

Service for your Car; Confidence for your peace of mind!

Scott Boito at Arlington Toyota Service department is more than just a service tech! He is extremely knowledgeable (up to date, current), honest, trustworthy and truly cares about the health of our vehicles. He knows what we need, when we need it, and also would never cause us (or allow us) to spend money we didn't need to. My 4-Runner is approaching "classic" age, and runs beautifully! I wouldn't take my Toyotas anywhere else... and of course, that's all we own!

3rd Time's the Charm

Amit Arora just sold me my first new car, a 2016 Corolla. This is now the 3rd car my family had bought from him and we wouldn't go anywhere else. He is kind, funny, patient and highly understanding of buyer's budgets and needs. I have recommended at least 4 people to him already!

Rob ROCKS! !

Robert Wesley Rocks! ! Rob sold me my first car 8-14-16. I just recently graduated from college with my BA and wanted to celebrate. I now have a brand new Toyota Scion ia that I absolutely adore. Rob kept me happy from beginning to end.

Great dealership and sales staff

Sylvia Brummitt was my sales consultant, she did a outstanding job helping me with my purchase. She is extremely knowledgeable and friendly when working with me on my purchase. I would recommend anyone to ask for Sylvia when looking for help on choosing a new or used vehicle at Arlington Toyota.

Outstanding service department

Michael Sandelin was very helpful in getting our car in and servicing it. Mr. Sandelin kept me informed and the service was completed in a timely manner. Outstanding job from start to finish!

Excellent service by Mike Sandhelin

Nobody beats the excellence in customer care and service of Mike Sandhelin of Arlington Toyota! Amazing everytime! My car came out in excellent condition after service was rendered!

Great customer service

I was very pleased with the service I recently received on my 2005 Prius. Everyone was very courteous and Rick made sure I always knew what was going on with my car.

Collision Damage

I had some scrapes and scratches on a very new car and I had to get them repaired.Arlington Toyota did a top notch job. They told me when to expect completion and were right on time.Couldn't have been better.

Nikita Salgado was the best!

When I brought my car in after an accident, I was assigned to Nikita Salgado as my Collision Center Advisor. Nikita was friendly, conscientious, and wonderful to me. She contacted me throughout the repair process with updates and important details. She even left me instructions on what to do if my car was ready while she was on vacation! You would have thought I was her only customer. I got my car back and it is running great. No one would ever know it had been in an accident. Thank you Nikita and thank you Arlington Toyota!

car tint full of bubbles.

Robert Conley a was Awsome talked to me got my rental car and sent me on my way. Came back the next day car was finished looked great. Thanks

Quick and easy!

I've been coming to Arlington Toyota for quite some time (since 2011) and every time I come, they always take care of me so well. My mother and I both came in without appointments (two separate Camry's) and they were able to take us in without hesitation. I currently live in Orlando and I don't even bother going to the Toyota over in this area because it's always smooth sailing at Arlington. Thank you Arlington! :)

Routine Service

Stopped in to have routine service done which was accomplished in much less time than expected. Good summary after and asked about additional service prior to completion. Steve did a great job.

Two cars in one day

I needed to purchase two cars for my teenaged daughters, no easy task and was not looking forward to it. Because I had heard so many good things about Arlington Toyota, they were my first and only stop. Within three hours, we purchased two cars for the girls (they even provide a meal for the girls while the paperwork was being completed) the girls are very excited. Brooks and his team (especially Sylvia) were absolutely first class. Buying a car should not be a painful process and Arlington certainly proved that. Great job guys!

New Tacoma

Bought a new Tacoma. Damon Baldwin was eager to take us for a test drive and answer all the questions we had. I couldn't ask for a more hassle-free or enjoyable car buying experience!

Great Service at Arlington Toyota

Great Service at Arlington - Service Advisor Michael Sandelin I purchased my 2004 Scionxb from Arlington Toyota in April , 2004. Since the car was new twelve years ago, I have never missed a 5000 mile service checkup with Arlington Toyota. I enjoy working with my service advisor, Michael Sandelin. He always keeps me informed about what is going on withmy Scion and I appreciate very much his honesty and professionalism.

Service Department

When it comes to servicing my vehicle, Jason Uhrmacher is ALWAYS the person to count on. He is consistent on giving excellent service, paying attention to details. He is a person with awesome personality, someone who is ever-willing to help concerning your vehicle whenever a need arises.

Best in Class -Service Advisor Mike Sandelin

Mike is our go to guy for service and has handled the service on both our Toyotas for over 5 years. He is customer focused and always up front and honest with whatever 'news' he has to deliver.We trust him!.

Arlington Toyota rules no doubt

Mike in service was awesome he ask me my request I explained and he made sure my request was met and didn't forget! I was in and out in less than an hour the only issues I saw was several of the valet parking hanging around the service check in kept walking by my vehicle bumping into it and acted as if they didn't care

Work with respect and care.

I like the good services, communication and warmly welcome. I personally appreciate being patient with my broken English and try to understand them. My experience is just perfect.

Great service

Great service. Rande Kristensen does a great job. Follows up with customer as things are progressing. Great employee. Makes arlington toyota a great place for service

After Sales

Michael Marinelli continues to bend over backwards to provide excellent after sales service, responding quickly and efficiently to any request. An asset to Arlington Toyota.

Excellent Service Department

I recently had the pleasure of having my 2005 Camry srrviced for its 150,000 mile chech at Arlington Toyota. Mike Sandelin is the penultimate service advisor. His friendly, professional demeanor perfectly complement the work of the department. He is the reason this car has never been to another service center. Mike has kept it in excellent running condition and ensures that necessary work is performed without adding in any extras. I am completely satisfied with the service he provides.

Professional, conscientious, friendly experts

From a typical oil change to extensive body work, Arlington Toyota has exceeded my expectations on consistent professionalism, expertise and courtesy -- and I have a Lexus!! I always go to Arlington Toyota FIRST!

Scott Botio also takes care of my truck and my wife's truck.

Great service ...TY. I have bought 5 vehicles here. Don, Robert and Scott are all amazing. We will be back for all our service and car buying needs.

Alberto Sio

Great personality in dealing with a customer. Alberto at Arligton Toyota listened to what I wanted and features that I like and didnt care much about the 4Runner. He communicated very well and made sure he understood what i was looking for. He presented me all the options with the pros and cons based on my preferences and made sure I was happy with my choice and decision.

Awesome!!!

Brought my Camry in for service with Mike Sandelin and left dealership with a new Corolla from the best sells associate around Mr Pat Southey. He was so kind and helpful that he drove my new car to Mandarin for me.

Great Service from Mike Sandelin at Arlington Toyota

Mike Sandelin has helped us with three Tundras and one Sequoia - always explaining how long service visits would take, what the costs would be. He lets us know if something needs replacing NOW or if it can wait. He has never steered us wrong. I only go in for service on the days he works.

SHORT NOTICE SERVICE

Bought a 2014 Tundra 1794 Edition in May 2016. Had not as of yet received my appointment to have my purchased SKYLINK installed. Mentioned this to the Service Manager and he immediately slid me in to get it done! Appreciate him taking the time to get this done!!!!!!!

Wonderful

Got my first complimentary service and it was amazing!! Mike did a wonderful job, wish I would have caught his last name. He made sure everything I asked for was done. He even sent back my car because they forgot to wash it the first time. I was okay with waiting so they could do that! He let me know what was going on and kept me updates, couldn't be happier!

White Glove Service!!

I always receive premium, white glove service when I come visit Arlington Toyota. The customer service and time efficiency is impeccable! Special thank you to Steven Cole for always going above and beyond your duties to make sure that your customers are satisfied. Your personal commitment to excellence is obvious in all that you do! I will def be recommending you and Arlington Toyota to all of my friends and family.

Great assistance with Mike

This was the first time that I had service done here at Arlington. I was recommended to ask for Mike Sandelin. I was very please with the expertise that he provided me explaining my service issue. I also appreciated the nice gentleman that gave me a ride. Thanks guys.

Awesome

An amazing team, from check in to drive out.Ask for Laura Leclerc if you're looking for good sound service and advice , Clyde, Jacksonville.

Great service. Ask for Laszlo!

I had a recent 5,000 mile service, which was covered as part of the purchase price up to 100,000 miles, so I was a little nervous about the level of service they would provide knowing I wasn't paying. I was very impressed with Laszlo Pirkov. He went out of his way to accommodate my schedule and made picking up my car after-hours a possibility. Definitely recommend him!

Charlie Dillard Rocks!!!

If you have never had a good experience with a car dealer in the past, it's time you found out what it's like to deal with a true professional. There is a man by the name of Charlie Dillard that works in sales at Arlington Toyota on Atlantic Blvd in Jacksonville Florida that will change the way you view "Car Salesmen" forever. Charlie listened to everything my wife and I said, responded with professional answers and made recommendations based on what we wanted, not what he thought he could sell us. We truly appreciated the way he handled everything for us. Because of Charlie, our daughter now has a beautiful new Corolla for when she starts college in the fall and we got a great price. It couldn't have gone any smoother.Thanks again Charlie and to everyone at Arlington Toyota for making this our best car buying experience ever.G.S - Jacksonville Florida

Kara got me a good deal and is with me well after the deal w

Kara got me a good deal and was with me well after the deal was done. I was able to haggle, the price was not set and I got just what I wanted with frequent updates from Kara as the deal progressed. Thank you Arlington, this is our third Toyota from Arlington and I would not shop anywhere else for a car.

Mike Sandelin took care of me

His guys thought the problem was one thing, but it wasn't, and they kept at it till it was fixed. Shuttle was great too

" Outstanding Service"

From the time that I had arrived through-out the entire service period, I was treated with such "Excellect Service" by my Service Consultant ("Rande Kristiansen"), he is by far the best service writer that I have ever had in my lifetime. Keep-up the Oustanding Service.

Excellent Collision Service

I had my Prius repaired in the Collision Center. My service advisor was Nikita Salgado. She did a great job fighting for all the necessary repairs that the insurance company did not want to provide. The quality of work was excellent. I would highly recommend the Arlington Collision Center for your Toyota repairs.

Unwelcome to browse-salesman threatens to stalk us

Loyal Toyota owners for years (and stockholders) and serious shoppers. Currently have a Camry and Prius and have only purchased 2 other Camrys (al new) last two decades. They last. But was comparing what is out there ---drove into Arlingon Toyota (in Camry) where no fewer than 6 idle gents in red shirts descended on us before we even had parked our car. Light brown haired man immediately asked " who are you here to see", when we responded just shopping and would it be ok to look he made snide remark that there are "only cars here" and started to follow us closely. We said we preferred to just look and then ask questions later. He would not take the hint and replied "then I will just follow you". When we said if he was going to continue to do so, we were going to leave. He responded something to the affect that his boss instructed to stay close. So we turned around and left. He sarcastically waved and smiled at us mockingly when we left. We will never go back. Heading to Coggin Toyota just a few miles down street.

Pleasant Experience

When we went to the dealership we were only planning to look at the vehicles but the deal they made us prompted us to go ahead and buy the Highlander we were looking for. This was one of the easiest vehicle buy's we've made

Went in just to look

I went in just to take a serious look at a tundra (now MY tundra). I had been on the web-site and decided to take a rest drive. I was contacted by Kara Hinton of the internet sez division. I made an appointment for 330ish the next day, but things happened and I got there acouple of hours early. Kara was prepared ready to assist without prior knowledge of my early arrival. From the first handshake to the final goodbye, she was on point and maintained a positive attitude. She worked with me and got me a great deal and the truck I wanted. Thank you Kara! The site wouldn't let me give more than 5 stars.

Great experience

It was my 1st time at Arlington Toyota. My service advisor, Michael Sandelin was efficient & courteous. He told me my wait would be about an hour & My car was finished in 45 Minutes. Michael also tried to help me resolve an issue I had with touch up paint. It was a great experience.

Shady

The buying process was smothered and painless. You get help before you step out of your car. My salesman was great. RodneyAfter the purchase I detailed the vehicle. I found witness protection paperwork and a weapon under there driver seat. After contacting the manager of sales, I was told that they were not liable for that, tough luck. I travel on military bases all the time. All it would take is for one vehicle search to get me arrested. I also do not feel safe driving a vehicle that was involved in a witness protection situation. At the very least, when a vehicle comes in, they should search the car. Who knows what else they have missed. I do not recommend this dealership. They are very nice when you are buying. When you have an issue, you get the serious run around.

Excellent Customer Service!

Toyota has the best customer service personnel! I purchased my 2010 Rav4 from Arlington Toyotaand have always received the best service. My service advisor, Jason Uhrmacher, has always advised me on what service my vehicle needs to keep it running in top shape. I love my Rav4 and so gladthat I can bring it to Arlington Toyota and trust the staff their to be honest and provide quality workmanship. Kathy Dane

Excellent Service

I always take my Corolla to Arlington Toyota. Mike Sandlin, my Service Advisor, takes great care of me and sees that my car receives the same care. Mike follows up on the work which I appreciate greatly.

the best

i been a customer of Arlington Toyota for over 20 years and is the best dealer in town.everyone there is great. just bought my 2016 Prius and i need it to be service.there is only one person that service my vehicle Mike Sandelin is the best. thank you Mike for everything you do for me and see you next time i need service. God bless you

Consistently provides excellent service!

Arlington Toyota's service department provides excellent service. Scott Boito is attentive and conscientious. We would not take our car anywhere else. Thanks so much!

Awesome service

Arlington Toyota has proven that buying a car shouldn't be a traumatic experience! This is the second car that I have bought at Arlington and it has been an excellent experience!Customer service is excellent!

Toyota Service

Steve Cole always extends welcoming and helpful customer service. Each time I bring my car in I ask for Steve. He always makes sure I understand what is recommended. And only permits work on what I agree to have done. When I pick the car up he reviews it again with me to ensure we are in agreement. Thanks Steve

Amazing service dept.

They are always accommodating and honest about what you need to fix the problem with your car. I recommend them to everyone I know. I can always trust the quality of their work.

Quality service!

Laszlo Pirkov is always efficient is providing quality service to my vehicle and makes sure it is taken care of. I would recommend him to any one getting their car serviced at Arlington Toyota. However I was not pleased with the customer service I received in the sales area during my visit.

Jason Uhrmacher is the BEST!!

I know Jason Uhrmacher is going to make sure my car is taken care of quickly yet correctly. I trust Jason to be fair and honest with me and that's why he's my Service Advisor of choice. He's an asset to Arlington Toyota~~

Helpful

Jason Urmacher was very friendly and helpful during our visit. He gets an A plus. We really like Arlington Toyota and when ready for a new car we will be sure to visit.

Good service

This was my second time going to Arlington Toyota. Jason Uhrmacher was the service advisor and was very courteous and helpful. Once the mechanic had a chance to look at the car, Jason took me back to meet the mechanic so he could give me a detailed explanation and show me the problem part of the car while it was still attached. I really appreciated it. He also covered the paperwork with me and made sure I received the discounts I brought with me.

Great maintenance department!

Always have had good service in the maintenance shop. They explain what needs to be done, what's coming up and what they've done. Friendly atmosphere. Scott Boito is the best!!

Best Toyota dealership in Florida!

After have a horrible experience at a dealership in Gainesville, the good people at Arlington went above and beyond to help me get exactly what I wanted. Robin and Kyle were amazing and great to deal with. I am a customer for life now! Great dealership, best selection of vehicles, best prices, and best people! Thanks Robin Jackson and Kyle Bowen!Sincerely,Tristan Moore

Great experience purchasing a new car!

I started looking into buying a new car and didn't really know what I wanted- so I test drove a few different cars before I ended up at Arlington Toyota. When looking at the different styles of the 2016 Toyota Highlanders, I had no idea what the differences were between them even thought I research them online. Juan was so helpful in explaining to my mother and I what the differences were between all of the trims, that when we decided to puchase a car, we asked for him. Also, we had set up an apointment with another Toyota dealership to get the Costco deal but after thinking about it, we decided we wanted to work with Juan. I decided on Wednesday May 4th what car I wanted to purchase and drove from St. Simons Island, GA to meet with Juan. When we arrived, Juan had us set up with Mike Marinelli who took us for a test drive and showed us everything about the Toyota Highlander 2016 XLE. Mike was wonderful because he knew everything about the car! Juan made us feel very comfortable and was easy to talk to. We were able to come to a price on the trade-in and the new car that we felt good about. We are very thankful that Juan stayed over to help us make a deal and also for Mike staying over to teach me how to operate the Navigation system. The is the best experince my mother and I have had buying a new car! Thank You Arlington Toyota- I Love my New Car!Nicole

Mike Sandelin

Mike Sandelin is the epitome when it comes to service managers at Arlington Toyota. Mike always puts the needs of his clients first. He works diligently and is thorough when attending to details to make sure that all of our client needs are met. I appreciate Mike and hope that every Service Manager is as consistent and pleasant with their clients.

Michael Sandelin Awesome Employee

Michael Sandelin is very good at what he does. He even gets the fine details right. He made me feel wekcome the minute I pulled into the dealership. When my truck was done he called me to explain everything that was done. Arlington Toyota has the best service advisors. Keep up the good work my friend.

Fast and easy!

Steve Cole makes my appointments at Toyota fast and easy. No bs gets right to the point and makes sure my truck is in top mechanical shape.

Superior RAV4 purchase experience! Dwight is the BEST!

From the moment Dwight introduced himself to the signing of the final contract, our experience with Dwight and Arlington Toyota was the BEST! We have purchased many cars over the years so that is really saying something! For a superior purchase experience we highly recommend Dwight and Arlington Toyota. in Jacksonville, FL.

Exceptional Customer Service!!!

I came to turn in my lease vehicle and get a new one. Patrick Southey was a tremendous help throughout this process. Now, I got the vehicle I wanted and would definitely recommend this dealership. Lots of selections and awesome customer service!!!

Steve Cole in Service is the best!

Great Service!!! I never take my vehicles anywhere else. I feel they treat me fairly and give me an honest diagnosis of my concerns. Prices are fair and follow up service is inmatched!

Service and quality

My husband and I have been getting my forerunner service there since we bought it into 2008! Mike never lets us down with his quality and professionalism

Mike Sandelin is excellent!

Took my truck in for service. Mike Sandelin took great care of me, making sure everything was addressed and my truck was returned cleaner than when I dropped it off! I am very pleased.

Could not have been better

Michael sandlin is best service manager I've known. Prompt friendly pleasant. I will recommend him and the dealership to everyone of my friends and family.

Best customer service ever!!!!!

I would definitely recommend this dealership! They are really on their game and on point!! The whole store really work as a team to make it a great buying and servicing experience! Great jobs guys!

Regular Service Appt

Chris Fedd and Laura Leclerc were the best! In and out as a walk-in!!!! I only had to wait about 40 minutes. They went above and beyond to get my service done quickly.

Great job

Car maintenance done on time as promised. Comfortable lobby. All work done as expected. Service representatives were courteous and knowledgeable. Advised on future maintenance needs and schedule

Great Service !!

I have been dealing with Arlington Toyota for many years. Their Service Dept is the best and most accommodating. Mike Sandelin always looks out for my best interests and advises me on possible upcoming needs for my car. I trust Mike, he is friendly and welcoming when I arrive and lets me know he will be sure that my car is checked over and addresses any possible problem areas before they become major issues. I always recommend Arlington Toyota to my friends and also tell them how - after the sale - the Service Dept (Mike) will take good care of them and their car.

Great service!

Mike Sandlin is our service rep and has been so for many years. This is our third Toyota van. We keep up our service. And Mike is always on top of things for us helping us with service issues and various recalls. He is a great service rep and has inspired our trust.

It was great.

Christian Anaya he was helpful and friendly we us he is the best seller. I never has a issue with Arlington i recommended Arlington Toyota.

Horrifying service after you purchase a car

purchased a vehicle from them 1 week ago. 4/16/2016. I purchased a used Mercedes for 22k They told me the vehicle was "gold check certified" and gave me a fidelity platinum warranty for two months and 2000miles. 5 days after owning the Mercedes and 230miles later, the active body control pump is spewing hydraulic fluid all over my garage floor. The car is moaning, and pump is knocking. I checked under the vehicle to find the left hydromechanical motor mount ruptures and fluid from the abc pump everywhere. I called Mercedes Benz, and they advised me not to drive the vehicle and the will start a claim with fidelity. Only to find out that Toyota has not honored the warranty, nor activated it. I called to try to find out why this has not been done, and was told I would have to wait until Monday 4/25 2016 for them to activate the warranty. While the time and mileage have been going up from the miles and date they entered on the fidelity contract. So now I'm stuck with no vehicle to Drive, and can not file a claim to fix the vehicle because they can not do their jobs properly. I will never recommend this place to anyone. Thanks for the help Arlington.

Always a good service experience

Greg was helpful and did an amazing job. He's very friendly. Never had an issue with Arlington, always a good service. Very accommodating. They have free water and popcorn

Best service department!

Laura at the service department is great! Very knowledgeable of the vehicle and what needs to be done. No nonsense and very honest on the service that needs to be completed

Service and more

Mike Sandelin and the service team are simply sensational. I have a 2012 Sequoia, and just turned 103,000 miles, so you know this vehicle gets a lot of usage on the road as well as around Jacksonville and Tallahassee. I made my appointment on line, and then adjusted my time. Mike called me at 9 am to tell me that my vehicle was in progress, and that it would be completed in a couple of hours. After I did a short road test, there was another adjustment needed, and it was taken care of immediately with outstanding results.

15,000 Service

I scheduled an appointment for my 15,000 mile service and brought my car on a Saturday. I thought I would have a long wait, but low and behold I did not. I was out of there in under an hour. Great JOB!! Arlington Toyota.....

Cherry Moore was awesome! Ask for Cherry!

Found a 2013 Tundra online and emailed to inquire. I was contacted by Cherry Moore. She answered every question, took extra pictures, did everything I needed. I live 5 hours away so I drove up on Saturday morning. She had the truck waiting, cleaned and ready to go. All the agreed upon pricing and paperwork was accurate. Tony from finance was great. I even bought an extended warranty which I typically would of never done. The 5 hour drive was worth it to not have to deal with the BS that normally occurs while buying a car in S Florida. This is the first truck I have purchased online so I was very hesitant. Cherry really did a GREAT JOB! THANK YOU!

brake check, blinker light replaced and extensive service

I had multiple problems investigated. Mr Andrews explained exactly what needed to done and how much each would cost before work completedHe also inquired about the replacement of my dash which is a recall by Toyota. He discovered that even though I had been notified about the recall over a year ago, no one had actually ordered the item for my vehicle. I had been told that when it arrived that I would be notified....obviouslyan oversight by someone Glad that Mr Andrews is so honest with his customers

Great dealership and Great service depatment

This was my 20,000 mile service and Scott Boito asked if I had any concerns that he need to have checked out. He is very through and asked if I needed the shuttle to take me to work or if I was waiting for my car. I had a ride to work. Mr. Boito called me to let me know when my car was ready to be picked up. He had the service information waiting for me when I arrived and the car was also wash and vacuumed.

OUTSTANDING SERVICE

Always unbelievable service when I go. As soon as get out, I'm greeted and asked for what can I be helped with. Laura is the person to see when you need service for your vehicle. She's very courteous & very knowledgeable about the vehicle.

Boito's the Best

Excellent service and attention to detail! Even remembering side items discussed 6months ago. Scott Boito is a premium service advisor.Thank you for the continued excellence!

My truck was due for a transmission flush

Excellent and professional service experience. Worked with both Steve Cole and Jason Leighty for a truly exceptional experience. I would highly recommend Arlington Toyota's service department to anyone.

Excellent job at Arlington toyota

Mike Sandelin is very knowledgeable and professional and I always look forward to seeing him when I bring my vehicle to Arlington Toyota. Excellent service and customer care.

Oil change

Ryan's very courteous and helpful is a wonderful young man appreciate everything and is can't wait to get back to get oral change

Going the step beyond

Michael Sandelin went out of his way to give me the best service, including working successfully with my 3p warranty service. Highly recommend him any time. I've been with Arlington Toyota since 07 and will be forever.

Excellent as always!

We dropped our car off for an oil change and tire rotation and our service was excellent as usual. Scott Boito kept me informed and made the experience smooth and easy.

Recall Issue

Had an open recall on my vehicle and my service consultant Chauncy made everything quick and easy. Excellent experience! I would definitely recommend this service center to others.

50,000 Mile Tune-Up

My Arlington Toyota experience started before I made it to the service center, by being able to make an appointment that fit my hectic schedule using the Arlington Toyota App. Upon arrival I was promptly greeted by my service representative, Scott Boito. Scott pointed out a couple of things that my car needed based on the extensive mileage that I had recently put on my car. After servicing, my car now idles much better, has more power on take off, and even gets better gas mileage! Thanks Scott for your recommendations and the quality customer service that you provided!

Service at Arlington Toyota

Excellent customer service from Scott Boito. He was professional, courteous and got the car done quickly. Thanks! P.s. Did think price for one tire was a bit high.

Tacoma 100,000 mile service

I was referred to Scott Bioto so I brought my 4x4 2013 Tacoma in for 100,000 service. He was polite, knowledgeable and handled all my service needs; even recommended some stuff I forgot. Is a real credit to the service department.

Scott Boito rocks

From my perspective, a service adviser's job is a tightrope. Often a thankless one.On one hand he must make the customer feel valued and important and like he is looking out for the customer's best interest, while at the same time making the dealership, his employer, happy with his work and profitable. Nevertheless, despite the challenges inherent in his role, for a great number of years Scott has consistently done a great job in making me feel like the recommendations he makes for service on both of my Toyota vehicles are conservative and truly representative of what service the vehicles require to be in good operating condition. Scott is highly responsive to incoming inquiries and also very proactive in communicating the needs and recommendations for my vehicles and in getting the job done. Visit after visit.Good Job Scott! And Thank YOU

Service Challenge

The why Michael Sandelin handled the service issue was first class and very important was the ongoing communication providing me with updates on the resolution to the issue.Thanks Michael and the Arlington Toyota team.

Jason Uhrmacher is the magnet!

I go there for service strictly because of Jason Uhrmacher! He is so helpful that it is a pleasure to do a chore that at times can be annoying! Thomas Sawyer

great salesman - excellent dealship

I blow off most sales people but am grateful that Brent Harris took the time to show me the cars I wanted to see AND to convince that the 2013 Avalon with only 14200 miles was a rare buying opportunity. I love the "new" car. The dealership offered the car at fair price and gave me a reasonable price on my trade-in. I had a slight hitch with a missing $300 key but Arlington Toyota has resolved it to complete satisfaction. I've been treated promptly and with great respect by their sales manager and their service department.

Jason Uhrmacher is amazing

Arlington Toyota has been absolutely fantastic, from purchase through service and maintenance. Jason is always so helpful and nice, the work is done quickly so that I'm soon on my way. Highly recommended.

Special Service

My wife & I are always very confident when we need any service on our 2014 Avalon. Which we purchased from Arlington Toyota last year. The service we always receive from our service rep (MICHAEL SANDELIN) is always first class. He is very knowledgeable, prompt, friendly & just makes us feel welcome. We intend to be your customer for a long time. So keep building good cars & keep people like MIKE SANELIN as your service reps.

Routine service

When I arrived for my appointment Jason Uhrmacher greeted me promptly, wrote up the service ticket and directed me to the waiting area. Much quicker than I expected he returned explaining what work was performed and that I was ready to go. The service at this dealership has improved greatly through the years and I would recommend it to anyone. We LOVE our RAV4 and Arlington Toyota keeps it running smoothly!

Stepping Stone

I would like to say thanks for the burden lifted off my chest and the care/concern my sales rep, Mark Butler, provided for me as well as everyone's concern with helping me in my tough situation when no one else would take the time to listen. I'm so relieved and would definitely recommend to anyone because the customer service is uncanning.

Regular maintenance appt

Ryan met me at the drop off area, explained what was going to,happen, led me to the waiting area and very quickly came to,get me to let me know my car was ready. He was very polite and helpful !!

Service Dept

We have been purchasing cars from Arlington Toyota for decades, I believe 7 total. Not only has the sales department been great but the service department has been amazing. Mike Sandelin and Robert Cotney are my 2 favorite service advisors. They both go the extra mile to make sure our cars are well taken care of.

Service Advisor Michael Sandelin

Michael Sandelin is a very excellent advisor. My 4Runner issues were all taken care by him every time I took it for service or repair. And he is the reason why I stayed in Arlington Toyota. He keeps my truck in condition. Very much satisfied with his services.

Great service advisor Mr Scott Boito

Arlington Toyota has great service advisors and the one I repeatedly go to is Mr. Scott Boito. I have dealt with Mr. Boito for over 4 years. He provides great service advice and is very accessible. He's the reason I keep taking our Toyotas to Arlington for service. Keep up the great work Scott and the entire service team at Arlington!

Purchase 2016 Tundra

On Monday Feb 22, 2016 took my Tundra in for the 40K service with plans of possibly purchasing a new Tundra if the price and financing was right. Met up with Rodney the salesperson, I had met Rodney on a prior servicing of my vehicle. I told him exactly what I was looking for and stressed to him the price and financing terms and only financed with TOYOTA FINANCIAL SERVICES. I looked around the lot at the inventory available and spotted the vehicle that I was interested in a 2016 Tundra Crewmax. Pointed out the vehicle to Rodney and he worked for the deal that I told him I wanted and within three hours I was driving off the lot with it! Rodney provided great service and would recommend anyone looking for a new or used vehicle to see Rodney!

Worst Customer Experience i have ever experienced in my life

Horrible customer service, Richard Reese General sales manager has no respect for his customers nor does he care to listen to anyone's issues, when asked why he didn't care I was asked to leave the property.

Great people and great service

Jessie Robinson was my sales rep. He was awesome. Super friendly, helpful and really helped me to get exactly what I wanted. Juan and Antonio were great too. Excellent people who are genuinely helpful!

Outstanding work by Cherry Moore and great dealership

I recently purchased a used 2006 Lexus IS250 from Arlington Toyota. Cherry Moore sold me the vehicle and was great. She was very low pressure throughout the entire process! The negotiations were straight forward and didn't unnecessarily waste mine and my mothers time. After looking at other vehicles Cherry was able to grab the beautiful Lexus in which I now the drive. (2006 Lexus). Although I am currently a student in Mississippi Cherry was able to send me personal videos of every car I was interested in prior to me coming in. This was great and is a fantastic idea for individuals who like to see their potential future vehicles in a video format. All around my mother and I had a great experience at Arlington Toyota and would go back there for our next purchases. Thanks Arlington Toyota for naming my vehicle as well. Lexi the Lexus is running great!

NO Service

Go else where if you want any service!!!! I called, left messages, and posted question on their "Live chat" - not only did I not get a respond to my inquiry, there were no acknoledgement at all.

Great service experience

I had an appointment to have all the 100,000 mile service performed on my Camry Hybrid, brakes checked, and a new dash installed. Mike Sandelin took care of everything and the entire experience was perfect. I had a car rented and was in and out of the dealership within 15 minutes and Mike agreed to call me and let me know of anything they found. I expected to need new brakes and was happy to find out I didn't (these hybrids are GREAT on breaks). They did recommend an alignment which I added, and still left at the end of the day spending far less than I expected. The end of day pickup also took 15 minutes to turn in the rental, pay my bill, talk with Mike about my car and pay the bill. Even though they were busy, every aspect of the transaction was fast and appropriate. It was a smooth transaction at a very reasonable price and I'm very happy with the experience and care!

Excellent Experience

I got financed for a Corolla Toyota, and the experience was great. My sales man, Devine Hines was very pleasant and honest with me up front, which I really appreciated. I have nothing bad say, overall, everything went well.

Perfect!

Today we bought our first Toyota Sienna from Ray at Arlington Toyota. He was just wonderful...so patient and knowledgeable. He made our car buying experience smooth and easy. We love Arlington Toyota! Just ask for Ray!

Great Dealership!

Dwight was great in helping us find a truck! Would recommend to anyone looking for a used/new truck or car. Never did i once feel pressured into buying anything and ended up with a nice used truck!

2015 Toyota Camry