ANF Auto Finance

car sales experience

From the moment of walking into the building, was impressed with the customer service experience. AWESOME JOB!!!

Very Kind and Patient until buying the car

Very Kind and Patient until get the car I recommend ANF Auto Finance for buying CARS. They have a great diversity of Cars, diferent styles and models. Sales pPersonal is friendly and very patient.

Miguel's a Straight Shooter

From the moment I was contacted via phone to when I was greeted at the doors I received nothing but honest and friendly customer service. The process was a little long, but that's only because my salesman went through EVERY AVENUE POSSIBLE to work with me. I was in the market to trade my vehicle and use it as down payment towards another. Turns out, my vehicle is a SALVAGE title. Which basically means that my car wasn't worth the WHEELS it rolled in on. They worked with me. My salesman, Miguel, first contacted me via phone and once we made the arrangement, pulled up to the dealership (for the first time ever), guess who's standing outside and RECOGNIZES me based upon over the phone vehicle description....that's right, Miguel. He welcomed me in and got to work right away. I will say, the whole process was much longer than I'd hoped, but that's only because, they left no stone unturned when it came to putting into something I'd be comfortable with. Everyone there looked me in the eye, (which I thought to be quite honest) and made certain to keep my best interest at heart. I am quite pleased to say, that I traded my old and got something new! Thanks Miguel, thank AnF Auto Finance. -Mr. Alexander

great buying experience

i traveled from out of state to buy from ANF because the prices are very hard to beat. i was a little worried after reading mixed review on a dealership i was very unfamiliar with. but after its all said and done it was a great experience and i will purchase from ANF again in the future.

Don't waste your time, the worst experience ever

if you decide to buy your next used car don't go there, the customer service was one of the worst i have ever had. the young man named Willie G., had no time for his other 2 customers let along for me. he bought us in and set us down then got on his computer, got up walked out was gone for 5 minutes then walked back in and set there looking confused not saying a word. after a few seconds he then asked me how could he help, i told him i was there for the red beetle, at that point he got on his computer got up (not saying anything) then walked out once more and walked to another customer set down with them and started helping them......WTH just happened? was my question? i would understand if he would have told us what was happening or what was his plan, not a word. so a word of advise....if you have nothing to do but waste TIME then go and buy you car from them and ask for Willie G, i'm sure he will waste your time as he did mine and others. as a matter of fact bring cookies and milk and a good book you will be there for awhile. recommend this dealer to a friend.... NO!

Exceptional Place to Shop!!

I went in with a smile, and drove away with a GRIN. The process was a little long, but they fed me a burger, enjoyed every minute of it. The entire team was friendly and helpful..

GREAT SERVICE

ME AND MY FRIEND GOT A MERCEDES BENZ FRO THE COMPANY, AND THEY WHERE ABLE TO COMPLETE THE DEAL FOR US REGARDLESS THE CREDIT SCORE. TRUST ME THEY ARE THE BEST.

grate service

These guys made it eazy for me being a first time car buyer.. i was able to sit back and relax while the staff took care of everything... i am well pleased with the car and services i received from these guys

AWESOME PEOPLE TO WORK WITH

EVERYTHING WAS GOOD RECOMMEND TO ANY ONE! YOU WILL ENJOY COMING TO THESE GUYS.

Great buying experience

The sales team did an excellent job of not only selling the vehicle, but took the time out to point out any issues an even offered to split the repair cost!!! How trill is that??!!

Fast service

Quick financing, very fast process. Will recommend to a friend.

Not impressed

Not impressed with the promptness of returning an inquiry on a vehicle that was sent via email. I went to see the particular vehicle I was interested in and it was a piece of overpriced junk! One positive note where credit is due is to the porters/ lot attendants (not sales reps), they were courteous and polite everything else was terrible.

Car Review

I am very satisfied with my new car purchase. Everyone was so helpful, they explained everything to me. I would highly recommend coming here to purchase your new car.

Great Service, Fast Approval

excellent staff. always very helpful and friendly. will recommend.

Great buying experience and easy processing

Transactions are very easy, fast and reliable customer service. Great quality place.

GREAT SERVICE

MIGUEL IS AN EXCELLENT SALESMAN. I WOULD RECOMMEND CUSTOMER TO BUY A CAR FROM HERE.

satisfied customer

i had a great experience with ANF Auto Finance. I bought a good car at a good price without much negotiating. I made my offer and the sales person (miguel) found a way to get me the car on my terms. I'm loving my car and it wouldn't be possible without the help of ANF!!!

GREAT DEALERSHIP!

KEVIN AND ALLEN WERE GREAT I LOVE MY 2012 PORSCHE PANAMERA. SUPER EASY BUYING PROCESS!

GREAT EXPERIENCE!

I HAVE PURCHASED TWO VEHICLES HERE. ALAN THE OWNER IS WONDERFUL! HE MAKES SURE YOU ARE TAKEN CARE OF. ALSO KEVIN IN SALES IS GREAT! THERE IS NO RUN AROUND AND THEY ARE UPFRONT WITH YOU WITH EVERY VEHICLE. THEY WILL WORK ON THE PRICE AND GET YOU THE BEST INTEREST RATE AVAILABLE! VERY PLEASED WITH THEIR SERVICES HERE. WILL PUCHASE MY NEXT VEHICLE HERE. :-)

Great Service!!!

I just bought a car at ANF, I had and excellent experience. MIguel is an excellent sales person. Very knowledgeable. He was very helpful and answered every question I had. All the paper work process was very simple and easy to understand. Thank you Miguel and I will be coming back for a future purchase.

awesome blessing from god

coming to Auto nation finance was a blessing...I found the car that was perfect for me. the manager and sales man were so nice and helpful.

Great cars at a reasonable price

Great customer service. Miguel is a great salesman. The right guy for the job. You can't go wrong!!!! The dealership is first class. Everyone is very helpful. Check them out. You will not be disappointed.

Very happy with the Quality of service I received

I really had a good experience at Auto Nation Finance. Kevin and Allen was my salesmen's and they were very honest and helpful. They gave me a great deal on my vehicle within 10 minutes. I love my Black 2004 Mercedes-Benz E500.

easy car buying process

i am very satisfied and pleased with the service i received at anf auto finance, Miguel was an angel to me at the time becouse i was very depressed for being turned down at other dealers and he took care of everything and i got the car i wanted, i would recommend anyone to them.

excellent customer service

Kevin is an excellent sales representative. When I came to the lot I had no ideal on what I was going to buy, and with his help he guided me in the right direction in making an excellent choice. THANKS KEVIN AND MS KELLEY, THANK YOU FOR YOUR HONESTY AND INTEGRITY, YOU ARE A SUPER HUMAN BEING. ONCE AGAIN THANK YOU SO MUCH. MY EXPERIENCES HERE HAS BEEN EXTRA ORDINARY HERE AND IT IS ONE REASON I AM A REPEATED CUSTOMER .....KEEP UP THE GOOD WORK.

awesome buying experience

i would recommend anyone to come and see Ignacio Zaragosza. he will get you in the car or truck you want ,anf is a good place to buy your dream vehicle.

ALLEN MAKES MAGIC!!!!!

BEST car dealership everrrrr!!!!!! When other dealerships told me no, they said yes! Allen put me in a car the same day I walked on the lot. They have a ton of cars to choose from and will gladly accommodate you with whatever car you are interested in. Their cars have low miles and are in excellent condition. I was greeted by Miguel, who has the best personality ever, and he made sure I got what I was looking for. From there Allen worked his finance magic and offered me a deal I couldn't refuse! I would definitely recommend this dealership to anyone looking for a car in excellent condition with low miles and low payments.

GREAT and FAST SERVICE

i bought few cars from ANF before. it was eazy and fast sevice, they're cars are cheaper compare to everywhere i went lookin, THANKS TO ANF I WAS ABLE TO GET MY CARs FAST AND EASY.

Business consultant

Great service and very friendly people. I believe that this dealship takes an honest approach to helping their clients find a great deal. 'they explain clearly every step of the process when signing the contracts. And I would refer this company to every one I know.

terrible service

Miguel is the worst and most unprofessional salesman there is had me fax in my information and then lost it and deferred it off to willy who had no clue and stated he does that to everybody was a understatement. It wasnt until he figured out i was a pro athlete that he decided to put on his A Game... and i traveled fro. Out of town....

GREAT SERVICE

ALL THE SALESMEN HAD A GOOD HOSPITALITY, WE GOT THE DEAL DONE WITHIN 1 DAY. MIGUEL AND PETE MADE THE PROCESS VERY EASY. I AM VERY THANKFUL FOR THE WHOLE PROCESS. I GOT THE CAR I ALWAYS WANTED. I WOULD RECOMMEND THIS DEALERSHIP TO ANYONE

GREAT BUYING EXPIERENCE

I am very pleased with my service at Auto Nation my salesman Miguel was a awesome guy all of the staff were very friendly and helpful I really enjoyed the enviroment and professionalism of the company.I was more than pleased with the car I recieved and even better my car notes were awesome.I would definitely suggest anyone who needs help repairing their credit or even building credit go to Auto Nation you will definitely leave satisfied.I am more than pleased with my overall experience at the company.

GREAT SERVICE AND GREAT PEOPLE

I CAME TO THIS DEALERSHIP AND WAS LOOKING FOR A GOOD RELIABLE CAR, ANF AUTO FINANCE MADE IT HAPPEN FOR ME, THE SALESMEN MIGUEL KNEW EXACTLY THE KIND OF CAR I NEEDED AND WAS VERY PROFESSIONAL ANSWER ANY OF MY QUESTIONS, AND THE FINANCE MANAGER ALLEN GOT ME THE NOTES I WAS LOOKING FOR, I VERY THANKFUL FOR ALL OF THEY'RE HELP I WOULD CERTAINLY RECOMMEND THIS DEALER!

Such a great staff!

great experience, great staff... I worked with Miguel.. great at multitasking.. they make you feel at home instantly. I bought a land rover, I had some problems with it a week after purchase... I brought it back and they fixed it for me, no questions asked... Now my room mate is shopping for a car here as well.. I would do it again if i had to..

Best Dealership in Houston

I went to 15 different dealerships in a 3 month period to test driving different cars. When I went to the "other" dealerships, they wouldn't negotiate over the price very much. To my surprise, these "other" dealerships seemed unwilling to make me a great deal. That's the key word "great" deal. I saw a few good deals but not great. Then I came to ANF. The owner "Alan" greeted me with open arms and truly wanted to help me with what I was looking for. I really believe this is an owner who cares. When I told the "other" dealerships what I was getting as far as APR on the loan they would tell me, "I can't bet that". Alan said, I can get you a better APR, and he did! I said I need to take the car to a mechanic, his reply was, if he finds a problem, I will fix it. I came back from the mechanic with his approval and we negotiated a "great" price and we sealed the deal. I was able to get a 4 year bumper to bumper warranty through the credit union. I have been drive it for almost a month now and it is fantastic! Thank you Alan!

Great Experience

I was looking for a preowned car when I came to this dealership.The entire process went very smoothly. I was showed the different cars in my price range they helped me through the entire buying experience . Overall, I was completely satisfied with the customer service and the way they understand and work with the customer. Will defiantly recommend this dealership.

satisfied customer

Rarely will you find a dealership willing to do whatever it takes to make their customers happy..This one has done that for us. We came to this dealership second after visiting another local dealer where we had a terrible expierence, so was pleased with the service we got here.We got the car we wanted for a great price and we will be purchasing from them again. Everyone we dealt with was courteous and helpful.

GREAT SERVICE

IN THE PROCESS OF CAR SHOPPING, GOING TO NUMEROUS DEALERSHIPS, WE CAME ACROSS ANF AUTO FINANCE. WHERE WE WERE GREETED BY MIGUEL. I TOLD HIM WHAT I WAS LOOKING FOR. HE NOT ONLY SHOWED ME WHAT I WAS LOOKING FOR BUT HE SHOWED ME OTHER CARS THAT WERE SIMILAR TO WHAT I WANTED, HE PROVIDED ME WITH MANY CAR BUYING OPTIONS. MIGUEL WAS VERY ATTENTIVE AND FRIENDLY. HE DIDN'T MAKE THE CAR BUYING PROCESS BORING.I HAD A GREAT EXPERIENCE AT ANF. I HIGHLY RECOMMEND THIS PLACE IF YOU ARE LOOKING TO BUY A USED VEHICLE. THE CAR BUYING PROCESS WAS QUICK AND EASY!!

OUTSTANDING SERVICE

Went to this dealership to purchase a quality use car and Allen was superb. Not only did he put in a great car but his customer service was outstanding. If anyone is looking for a good quality use car come see the guys here at ANF, they will not let you down. I will definitely buy another car from here and recommend others. Word to the wise, you catch more bee's with honey instead of vinegar.

`jdraine

very easy process I was approved and in and out with in a hour.

ANF great dealership excellent dependable cars

I have a very good experience at ANF Auto Finance the salesman are very professional and nice and will work with you on a scale 1-10 I give them an A+

Awesome Dealership!

I strongly recommend this car lot to any one in need of a reliable stylish vehicle. Customer service is excellent! Ask for Juan he's a great sale consultant.

very satisfied customer

I am very satisfied with my whole buying experience and would recommend to anyone who has any doubt about this dealer ship come and check it out for your self, the only problem you will have is trying to decide on which vehicle you want, so my advice to anyone is if you see something you like online dont waste no time because you might just miss out on a great deal

experience not good

not good know one ever contacted me tryed several times to contact with no results applied thru car.com several places i really dont think the system works i never get a response tired of trying bought a car elseware

GREAT CAR BUYING EXPERIANCE

PATRICK,C My experience started with checking the Auto Nations Finance Web Site. I found it very easy and complete with all necessary information to accomplish my car buying goal. After checking their inventory, the vehicle I was interested in was there right in front of me. The site provided the telephone number, I called and was connected to a sales agent immediately. This took place rather fast and swift. Questions were asked and answered. I got in my truck drove directly to the Auto Nations Finance and purchased a very beautiful vehicle with no PROBLEMS!!!! I LOVED MY EXPERIENCE!!!!! FIVE STARS!!!!!

Great Manager and Great sales people customer serv

I can in looking to get a car stated to the dealer what I wanted to spend and they found me what I needed they allow me to test drive a number of cars in before I made a decision also the sale person was great in helping me choose the right car that right fit me I would like to thank Mr White aslo for helping me in this process and Migel for being patients with me.

Great Service

Allen was the best!!!!! The whole process was fast and easy!!!!!!! I would definitely recommend this dealership to anybody looking to buy a new or used vehicle.

Sold the vehicle that I had a deposit on.

My husband is currently deployed to Afghanistan. I found a truck that I wanted to buy on this company's website. I called them on 8/30/2014 and they informed her that the truck was still available and that if we wanted to hold it, we could put down a $500 deposit until Thursday at close of business( 9/4/2014). I called on Wednesday to verify that the vehicle was still there. It is a 4 hour drive for her to Houston. I went with the check from the bank to Houston. About halfway there, I received a phone call from Auto Nation's Finance saying that the truck had been sold even though we put a deposit on it. They informed me that it had been sold 8/18/2014, but that they could sell us a vehicle that was a F250, rather than a 350. They told me that they would call me back and let me know if they could work something out. I sat on the side of the highway for 45 minutes waiting for them to call back. I called them back and they told me that they would call my back in 10 minutes. I spoke with them and told them that I was heading back to the bank since the check was written for the specific VIN and that they took my deposit even though they didn't have the vehicle for sale. It took them 4 days after I left the deposit for them to even realize this. They said that they will refund the deposit, but that it will take 3 business days to credit to my account. They were very unprofessional, rude, and obviously did not care that I had driven 2 hours for nothing. I have since checked their website and they still have this same vehicle, with the same VIN listed as for sale and available. I just think that it is deplorable that they would treat us this way and take a deposit without even having the vehicle that we put the deposit down on, for sale.

Excellent Customer Service

Kevin is the guy to see!!! Upon arrival he greeted us with a warm welcome and assured we'd leave with the vehicle of our choice. Any concerns we had he immediately addressed them and ensured we'd be taken care of. If you're in the market for buying a used luxury vehicle go see Kevin he is a man of his word!!!

Great Service

Once arriving to the dealership, I knew exactly what I wanted to purchase. The Sales Associate was more than wiling to help and assisted me precisely. Once viewing the lot, I picked out 2 options - 2005 Mercedes and a 2006 Porshe. Both vehicles were in remarkable condition for how old they were. Honestly, I had not even test drove my currently owned black Mercedes - I signed an agreement with the owner immediately. He worked with me on the price and was able to assist me with any problems that were to arise on the vehicle within 1 week after purchase. Once driving off the lot, there were no problems or mechanical issues with the vehicle. There were minute things that had arose - i.e: front and back lights were out - not an issue. I called the dealership and they were more than happy to assist me in fixing the car asap. I enjoyed my experience with this dealership and strongly suggest this facility to anyone and everyone that is interested in purchasing their first car.

Excellent service: Love it!

Customer service was excellent:) Kevin the saleman was A++++ No pressuring to buy a vehicle. They work with you on financing...Will buy a vehicle from them in the future!!!!

Kevin Dahn - car salesman

Kevin Dahn, my car salesman at Auto Nations Finance made the buying experience a positive one. He was very professional and extremely helpful during the selection process. I would highly recommend Kevin to anyone who is looking to buy a quality used car at Auto Nations Finance.

excellent customer service, very friendly

been out shopping for about 3 weeks was getting frustrated couldn't find anything in my price range or anyone really willing to work with me. came to Auto Nation and got exactly what i wanted with what i was able to put down. they really took care of me and i left off the lot feeling really, didnt feel like i was being taken advantage of or being bopped over the head. Kevin and Allan really did they thing and made sure i didnt leave unhappy. i VERY SATISFIED. thanks fellas :)

Excellent service

I was in search of a nice used vehicle and I stumbled across a vehicle online from Auto Nation. I immediately responded to the ad and asked to be contacted. The very next morning, I was contacted by one of the sales representatives. All I can say is that everyone knows there business and will go out of their way to ensure that you have the best shopping experience. This was my first stop and my last stop. The vehicle's price was unbelievable. Alan worked his magic to get me the lowest financing price available. Kevin was amazing. He is the best and went out of his way to also help us with insurance, we were able to get the lowest rate on our vehicles. He was such a pleasure to work with.Our trip was very enjoyable. If you are looking for a vehicle with employees waiting to assist you and work hard to get you in the vehicle of your choice, Auto Nation is the place to be. Trust me, you won't be disappointed.

Dealer did not contact or reply to my email

Dealer never responded to my email...not very interested in my business

Great Cars Great Dealership Support

I purchased a Mercedes on November 8th 2013 and my buying experience has been great. The buying process was upfront with all the details and the people were great and made me and my wife feel comfortable. I car I purchased was purchased "Sold as is" but the dealership management went out there way to fix "everything" that came up. I really found one issue and the manager personally authorized it to be fixed for free. I plan to purchase my next car from them and have recommended them to family and friends because of there support after purchase. MJ Brooks

satisfied customer!

I recently purchased a vehicle at Auto Nations Finance and absolutely love it. I was car searching online and really didn't know where to start. I came across their website and fell in love with a certain car that suited my price range so came in to see it and Juan helped me out. He explained different details about that car that I wouldn't have even asked about but was more than glad to know. I walked out with the keys in hand and am so happy that I was able to get the car that I wanted with great financing that suits my budget. I would highly recommend this place and their amazing staff.

Great Dealership...Satisfied Customer

My experience with Auto Nations Finance was great. I came in wanting an SUV and they got me something immediately. It was just what I wanted. Kevin was a great saleman and Alan really works with you. I will recommend anyone go through them. They will find you what you want and give you a great deal.

Great Customer Service and NO high pressure

Found the truck I wanted online and Kevin directed me to the company website to show me that the truck had actually been reduced in price. He stayed over 2 hours late to accommodate my husbands work schedule 2 nights in a row. No one seemed bothered that we did a lengthy test drive just to make certain that this was exactly what we wanted. There was no question about the financing, accuracy of the details, or ability to follow thru on the arrangements we discussed. Kelly was also extremely helpful. I was looking for a VERY specific type of truck and they delivered.

great customer services. great prices

I had an amazing experience at Auto Nations Finance. My husband and I went in initially to purchase a car that we say on their site.when we got there the selection was wild! The pprice and customer service was exceptional. Alan and Kevin are so profesional and patient. A few weeks after we purchased our vehicle, our secondary car died. I went back to Auto nations and they helped me get into something else that suited my budgetary needs.Auto Nations Finance rocks!!!

Great Experience

I purchased a vehicle from this dealership in september and, for the most part, had a very enjoyable car-buying experience. I saw a Nissan Maxima online that caught my attention, so i went to the dealership to check it out. When my wife and I got there we spoke to a younger guy named Kevin,who informed us that the car was sold already. I was disappointed at first, but Kevin very quickly asked me what about the Maxima had caught my eye. I told him that i needed something dependable with decent gas mileage for a new job i had just started. But more importantly, i was having trouble getting financed due to the fact that my credit is shot because of medical bills and student loans. He told me that i was in the right place and that he could get me financed no problem. I had heard this numerous times before, so i must admit, i was skeptical and thought he was just your "typical car-salesman" who will say anything for a sale. He asked me a few questions about my financial situation and, without hesitation, picked out 3 cars that not only fit my needs, but were also in my budget. I picked out a Honda Accord and took it for a test-drive without issue. By the time I got backed to the dealership, he informed that they had gotten me approved and when i saw the numbers, they were actually quite reasonable. The price of the car was $2500 under the book value! The whole process took about an hour and a half. the only complaint i had was that there was an electrical issue and had to bring the car back to the dealership the next day. However, they solved the problem within an hour by replacing a fuse. Pete was very helpful in this process as well. They made the whole process was very easy and pressure-free. Not only did they get me financed but they have a great inventory with extremely competitive pricing. The staff there is very outgoing and i cannot say enough good things about them. In a world where used-car dealerships are viewed upon so negatively, this place is making the extra effort to show that that customer service comes first. Thank you guys very much!

very happy about the place

i went over to auto nations finance on february to buy a car. the process was easy they took care of me with out to much hazzard. with in one hour of walking in I was driving out with my car. i am vey please and very happy about the process. so if you see a car that auton nation finance has just call them and asked for allen he took care of me also kevin.

super great dealership

At the beginning of 2013 I bought a Toyota. From auto nation. I was super satisfied about the car price and the way it looks. Allen is a great Guy he understand clients needs. And he try his best to keep clients satisfaction. I don't know. Allen! Very well but I think he understand people's Needs. For those people that don't like the dealer go some where else.I am very happy. About the dealership. If u don't. Feel comfortable talk to Allen that's what I did I was not sure About the dealer but I need it the car so I spoke to him it he was very understandable. So over all Ian very happy.

Worst Dealer!!

This Place would be the worst dealer you can go to At first they treat you right they're fast on.showing you cars and All the information you need once your inside buying a Car it's a pain different people come talk to you instead Of having to talk to the same person that helped you Choose a car. They take sooo long and leave you in the Office waiting forever! The car I bought started having problems the next day That I.bought it so I.took it back and they told me it was nothing ummm it is something! They're all liers they tell you something over the phone But when you go to the dealer they tell you something else They never call back when they said they are I DO NOT (repeat) DO NOT recommend anyone going here Worst costumer service and most cars probably don't work One more thing they give you the car almost empty on gas You ask them if.they can pump gas they only pump $5 most dealers give you your gas tank full!

great process

I just purchased a car for my wife.We test drove the car and it was in great condition.My wife wanted a coustom upgrade it took some time but she got what she wanted.The service was good and the sales guy was very helpful and patient.The sales process didnt take as long as i thought.Verey pleased

Great service

I had a very good experience with this dealer. I let them know on the phone i was intrestied in a car and i dont have good credit. i was told no problem they can still help me. The delership was busy but i was helped within 15 minutes. The salesman was very helpfull and I got to go home in the car i wanted.

Do Not Go to this Dealer!!!

I wouldn't recommend going to this dealer unless you want to purchase an old broken down car. They tell you one thing on the phone and it is totally not true. They told me they had one car that I really wanted, get there, they not only don't have that car but they tried to sell me another one that had two almost flat tires on the front, obscenities were keyed on the trunk lid which won't come out by sanding, there were other key marks on it as well.I was very disappointed to think that i drove over there thinking I was going to drive away in my new car and didn't.