Alpina Imports

4.5
Overall Rating

Customer Service: 4.6 Buying Process: 4.8 Quality Of Repair: 4.3 Overall Facilities: 4.0 Quality Of Work: 4.6 Friendliness: 4.6 Pricing: 4.3 Overall Experience: 4.5


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Great experience

4.8
Acuralover88 on 01/28/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 4.0

My family and I are happy to have purchased a car from Alpina Imports. We were referred by a neighbor. I did check them out online and was a little torn about some of the reviews but my neighbor assured me that these guys would take care of me! So happy with our Honda Civic! Thank you


an awesome experience

5
ChiNedd on 10/30/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Guys... i have ever done this before, i mean writing a review, but i was compelled by the smooth and honest way the folks at Alphina Imports handled my transaction, i went for a trade in and bought another car, same day just in as space of two hours, i was done, ready to go home with my new car... it was simply awesome, they handle the tags, xoxoxoxo... i will recommend anyone to them, anytime, any day. customer service was also warm and professional. all of these for a very good sale, i couldn't ask for anything better. Try and see, U will be Amazed!


There is no better dealership!!!

5
thetaxguy on 10/26/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have been coming here for years and have never had not one problem. I have recommended them to family and friends they too have bought cars here and love it. You are never rushed or put into something you don't like or cant afford.


Alpina Imports is exceptional!!!

5
acorinne1 on 10/26/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My buying experience here was amazing! Friendly people great service. I was able to find a car I fell in love with! I was super stressed about getting a car, I have bad credit and didn't have a lot to put down. However when I walked into alpina after having been in four different car dealerships with no luck and let downs. Tameeta instantly found me an approval gave me a variety of cars to choose from within my loan range and even worked with my down payment! I bought the car five days ago I went in today because some moron hit my tail light and cracked it no decency to leave a note nothing but the owner of alpina told me not to worry we will order the part and put it in for you no charge! And to add told me it would be done in less then thirty minutes now if anyone can say anything negative about a place that will fix issues that they are not responsible for and also make it top priority they are just liars who are miserable and want to make a good dealership seem bad! Alpina imports are excellent and helpful and all and all best dealership I have ever been to!


Alpina Imports exceptional!! five star process

5
Amanda donofrio on 10/24/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

My buying experience here was amazing! Friendly people great service. I was able to find a car I fell in love with! I was super stressed about getting a car, I have bad credit and didn't have a lot to put down. However when I walked into alpina after having been in four different car dealerships with no luck and let downs. Tameeta instantly found me an approval gave me a variety of cars to choose from within my loan range and even worked with my down payment! I bought the car five days ago I went in today because some moron hit my tail light and cracked it no decency to leave a note nothing but the owner of alpina told me not to worry we will order the part and put it in for you no charge! And to add told me it would be done in less then thirty minutes now if anyone can say anything negative about a place that will fix issues that they are not responsible for and also make it top priority they are just liars who are miserable and want to make a good dealership seem bad! Alpina imports are excellent and helpful and all and all best dealership I have ever been to!


superstars

4.5
rgregg on 10/16/2015

Customer Service: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 4.0

Great experience with car buying. Tameeta was the superstar. She made the financing easy and answered all my questions. I will be twlling my friends and family about this place.


Great car buying experience.

4.8
Udm328is on 10/14/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Great service and good deal with awesome finance rate. Had one minor issue with car the day after purchased and it was immediately taken care of. This was my second car purchased here and I would do so again.


Exceeded my Expectations

5
btghazarian on 10/13/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Alpina Imports has consistently given me the best service when it comes to car buying. My most recent purchase of my Range Rover Sport was easy, simple and I absolutely love my car. I've bought a few cars from them before and will continue doing so!


Great experience!!!

5
Fefe on 10/12/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My experience at Alpina Imports has nothing but friendly, patient and supportive. I purchased my car over a year ago and I cannot express the number of times I have called with 911 calls on something being wrong. Every time I have called they have been more than willing to fix, help or direct me to get the jib done. I am looking for another car and so is my son and we will only be looking at Alpina.Thanks guys for all you do.


Very Satisfied

5
BuySellBuy on 10/11/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Friendly, knowledgeable service, great selection, definitely got the fantastic car I wanted. I will absolutely go back to Alpina Imports when its time to buy another car!


great service

5
trell433 on 10/09/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

HELPED ME GET IN THE CAR I WANTED with great mileage good leather seats third row seats and runs quite so take a chance and visit


Alpina Imports

4.8
ctjackson on 10/09/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I would like to thank Alpina Imports for the many years of service. I have purchased about 20 cars from Robert and he stands behind each sale and BTW I am look to purchase another one very soon!


First BMW

5
udm4u on 10/06/2015

Overall Experience: 5.0

I bought my first Bimmer from here a few days ago. Loving it. Car was clean. Price was fair. Friendly down to earth staff.satisfied.


Bought 2 cars in 1 day

4.8
Benzguy on 10/06/2015

Customer Service: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Robert was great. Good deals. Bought a Mercedes and a small pickup truck work.Everything done quick and with no nonsense. Very happy with coming to this dealership. Thanks Rob. See you again.


Good experience

5
gman52 on 10/03/2015

Overall Experience: 5.0

They were fair on the price. Tammy was very helpful with processing everything, and got the truck cleaned up great prior to us picking it up.


Be careful when you drive your new car home

1
carboy on 09/02/2015

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Pricing: 1.0 Overall Experience: 1.0

Buyer Beware !! Purchased a Mercedes from Alpina Imports and drove it home... When I got home dashboard lit up in red saying "battery problem take to work shop". Paid with trade $25,000. Not given a owners Manuel and afraid to drive it I took it to a close by excellent mechanic...he told me alternator went bad and wore down battery and had to be replaced, he told me cruise control not working & fuse box had to be replaced, and found bushing missing that he also repaired...fixed with a cost of $941.00. Robert, the owner told me he repairs all the cars himself and since he was on vacation and NOT able to fix the car told the girl in office to tell me he is not paying the $941.They did not honor the guarantee. Everything sounded great before the purchase and after you drive off you are on your own for $$$$ repairs. I see I am not alone with problems that occur after sale at Alpina Imports. Just read the other reviews for Alpina Imports.I was suppose to get the owners Manuel when Robert returned but he didn't have one and he told me he would get one on Ebay and send it to me...Sent from my iPadYour review helps others learn about great local businesses.


Satisfied

4
PammyB on 09/02/2015

Customer Service: 4.0 Friendliness: 4.0 Pricing: 5.0 Overall Experience: 3.0

I bought a work van from this dealer a month ago and when I took it to my mechanic, he advised I needed some small service work completed. I visited the dealer and spoke with the owner who advised me he would help me out on the repairs even though they were not under the 30 day drive train warranty. I took him the bill and received a check in the mail a few days later. I was happy to see he stood behind his word. It is hard to find people like that these days. I am completely satisfied.


East Berlin to Baltimore

4
Kiare on 08/25/2015

Customer Service: 4.0 Buying Process: 5.0 Overall Facilities: 3.0

Our car was involved in a total loss so we decided to search the web for an identical car. Two cars came up in the search that looked promising-one in MD and the other in VA (we live in PA) We stopped at Alpina Imports first and dealt with Robert. He was laid back with no high pressure sales tactics. We looked over the car with a fine tooth comb and sat down with Robert to negotiate the price. He was pretty tough, but we all ended up content. He sold a car and I got a good deal. Very nice people! Didn't feel like driving to VA anyways.


Called dealer in the morning and drove way the same day

4.8
PammyB on 08/19/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I just wanted to share my excitement. I bought a large SUV years ago from Alpina Imports and the gas it eats has started to become a problem. I commute to DC for work. I went to the website and saw a Chrysler that I fell in love with. I called them and the young lady told me to come in to see what she could do for me. They showed me the car, I loved it, she ran my credit (didn't think it would go through) and I drove away last night. They were super friendly and patient with my grandkids. I already told my neighbor about them and he has an appointment for Friday.


Great Place to buy a car

4.3
Chrysler Lover on 08/19/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 3.0

I just wanted to share my excitement. I bought a large SUV years ago from Alpina Imports and the gas it eats has started to become a problem. I commute to DC for work. I went to the website and saw a Chrysler that I fell in love with. I called them and the young lady told me to come in to see what she could do for me. They showed me the car, I loved it, she ran my credit (didn't think it would go through) and I drove away last night. They were super friendly and patient with my grandkids. I already told my neighbor about them and he has an appointment for Friday.


Alpina Imports

4
Clarence on 03/06/2014

Customer Service: 4.0 Buying Process: 4.0 Quality Of Repair: 4.0 Overall Facilities: 4.0

I am a repeat customer. My buying experience has expanded over 15 years. From Porsche, BMW, Mercedes, Dodge, Ford, Volkswagen, Toyota and Lexus. Robert and his organization have been there for me!


Good Experience with this dealership...I ride pass this...

3.8
carriediaries on 01/25/2013

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 4.0 Pricing: 3.0 Overall Experience: 4.0

Good Experience with this dealership...I ride pass this place every morning for work and decided to stop in one evening. Robert was very pleasant to work with.


Alpina Imports

4.8
Gee Vee on 10/29/2011

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 4.0 Overall Facilities: 5.0

I like this dealership because...when I purchased my vehicle they had the exact vechicle in my price range and they gave me the monthly payment that I wanted and i was in and out very quickly and when I had trouble making payments they worked with me.


$7,995

Mileage: 147724

Color: Blue

Transmission: Automatic

Body Style: SUV

City: Essex, MD

Engine Type: 261 hp 4L V6

Contact seller for price

Mileage: 142224

Color: Black

Transmission: Automatic

Body Style: SUV

City: Essex, MD

Engine Type: 280 hp 3L V6

$7,995

Mileage: 166919

Color: White

Transmission: Automatic

Body Style: SUV

City: Essex, MD

Engine Type: 290 hp 3.6L V6

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