Allen Automotive

4.1
Overall Rating

Customer Service: 4.1 Buying Process: 4.7 Quality Of Repair: 5.0 Overall Facilities: 4.5


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Great Experience

5
Shelly M. on 09/18/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

We located a Lexus in their inventory. Contacted Bob at Allen Automotive he was very informative about the car. That afternoon we went and looked at it. It was in fact everything he described. Great car, great price! Within an hour we were out the door with our new car. Best experience we have ever had without a doubt! Thanks to everybody at Allen!


Disappointed in this dealer

1
KathyF on 10/15/2015

Customer Service: 1.0 Buying Process: 1.0

I called "Brad" about a used car he had for sale, told him I couldn't be there until after lunch, he said okay. I drove all the way from North of the River to this dealership in Merriam, KS. when I got there he said the car was sold the night before. How unprofessional, he could have at least told the people who bought the car that he had someone interested in it, and if I didn't show or like the car he would call them. He didn't even come out from behind a glass window at his desk to see if he could offer me something else. VERY DISAPPOINTED.


Went the extra mile

5
John Carter on 11/04/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0

They did awesome job for me after the sale when the vehicle needed repaired even with a low price on the vehicle. Thanks Brad Allen. The gtp is now running well.


Great Car Buying Experience!

5
Brittany on 07/31/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I bought my 1996 Firebird from Allen Automotive and it runs excellent! Not only was the staff friendly and knowledgable, but Brad Allen made the car buying experience quick and painless. I would recommend Allen Automotive to anyone in search of a used car at a bargain value.


*Yawn*

1
not impressed on 05/11/2014

Customer Service: 1.0

I called on the phone and had the dishonor of speaking with Mr. Allen himself. I asked how long the car had been for sale. He wouldn't give a straight answer. Ok, fine then ... I'll ask about the 168 point inspection. Did the inspection include checking the engine or the transmission? I mean, it's a pretty important consideration... I specifically asked if they checked the flywheel just to get any info about whether or not the engine was inspected. That's when the conversation turned cold and the friendly tone was dropped. "We don't check that no. Look, the car runs fine as it should. I don't have the shop records. We're closing now. Bye." Excuse me for asking! I wonder what the 168 point inspection includes then since he wouldn't tell me. Maybe they check that the car windows roll up. They do that 168 times and call it a day? I'll go spend my money elsewhere. Sorry to bother you, Mr. Allen.


Great staff!

5
GDakan on 06/13/2013

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I have worked with Brad and his staff for 2 months now in buying cars as I launch into the car business myself (not employed by Allen auto for disclosure, I am actually paying them as consultants). I have learned a great deal from him and watched him in all phases of the car business from purchasing to selling and marketing. His process of inspecting the cars and offering a fully backed warranty is top notch and buyers can be sure that they are getting a good car at a fair price, every time!


Allen Automotive

5
David White on 02/09/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I just had my car fixed at Allen Automotive. I got into a crash that crippled my car, but for a cheap price, and a few days time, it looked as if it never even had a scratch on the car! I can barely tell any difference from before the crash and after the crah. I am highly satisfied with the people at Allen Automotive, they took great care and patience with me and kept me informed about when my car was done, I hope that others like me will go to Allen Automotive for their cheap prices, and great customer service!


Jaguar Repair

5
jaguar on 10/19/2012

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I was going to the Jaguar dealership and stopped in Allen Automotive to see what they thought on my Jaguar why it was not running very good. They said I needed 2 catalytic convertors and a mass air flow sensor. They were very friendly and knowledgeable on exactly what was wrong with my car. They saved me over $5000 off the dealership price. My car runs great now and I can't thank you guys enough I will be coming back


Unreasonable prices! Unreasonable attitude!

1
jsongbyrd on 10/12/2012

Customer Service: 1.0 Overall Facilities: 1.0

We went shopping for a Mitsubishi Eclipse. He had one on the lot priced a bit high. We were interested. We took the car to our own mechanic who found $3,000 worth of repair the car needed. Some of it urgent. When we returned, report in hand, Brad refused to believe the car needed these repairs. While at our mechanic, he showed us every single problem. We were still interested but given the high cost of repairs wanted to negotiate the price. Brad refused to negotiate. We even called the next day and upped our offer. He still wouldn't back off the price. His vehicle had been on the lot for close to 5 months and he was unwilling to consider our very fair offer. We went on to find an Eclipse in near perfect condition (a convertible no less)for which we paid much less than what Brad was asking for his vehicle. A week later he called to try to negotiate. Too late! In fact, his behavior was brash and rude to the point that I would never recommend him to anyone.


not.to shabby

4
Cadillac girl on 06/16/2012

Customer Service: 4.0 Buying Process: 5.0 Overall Facilities: 3.0

I was pleased with the care taken on the 12 yr old caddy deville and the negotiation was awesome overall id shop again been 2 months cars runnning great looking great def happy Highly recommended


Great Car...Great Dealership

5
Gear Head on 03/20/2012

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I just purchased a used Jaguar X-type from Allen Automotive and the process was painless,professional, and Brad Allen, owner, handled the entire transaction. Very friendly, honest and anxious to please his clients, Brad treats each client with respect and as if they have a million dollars to spend. His dealership is small, specializes in higher-end cars and has automotive services on-site. This allows the dealership to provide full-service without dealing with many players, like in a larger dealership. I would recommend this dealership to anyone looking for a quality, used vehicle that will come with a 50-50 2- year warranty. Thanks, Brad!


Car Purchase

5
jeanie on 01/27/2012

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I found Allen Automotive very easy to buy from. They made the process of getting approved for my auto loan simple and quick. I was extremely happy with the courteous service. I love my new Car! Thanks guys!


Truck

5
Jake B on 12/08/2011

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Just bought a truck from them, very nice truck in perfect condition at a great price and they gave me a 2 year 50/50 warranty, Thanks guys


used car

5
Tim Paul on 12/08/2011

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Just purchased an infinity, the car is awesome. i thought the dealer did everything to make it a smooth transaction. the price was very fair and i would highly recommend this dealer again


I LOVE MY NEW CAR

5
Earl B on 11/18/2011

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

SAW THE AD ONLINE, THEY HAS A GREAT PRICE ABOUT $2000 LOWER THEN MOST DEALERS, WENT IN MR ALLEN WAS VERY HELPFUL AND STRAIGHT FORWARD. HE SHOWED US THE CARFAX, CERTICATION CHECKLIST, WENT OVER THE 2 YEAR WARRANTY THEY HAVE, SEEMED LIKE A GREAT DEAL SO WE BOUGHT.


$15,500

Mileage: 36154

Color: Other

Transmission: Automatic

Body Style: Sedan

City: Merriam, KS

Engine Type: 2.5L

$12,499

Mileage: 73951

Color: Black

Transmission: Continuously Variable Transmission

Body Style: SUV

City: Merriam, KS

Engine Type: 188 hp 1.6L I4

$10,999

Mileage: 64332

Color: Black

Transmission: Automatic

Body Style: Sedan

City: Merriam, KS

Engine Type: 2.5L

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