Allan Vigil Ford Lincoln

Hopkins

Never got a call about when it was ready. I went half the day without my car because no one called to let me know they were finished.

Quick and courteous!

Service was quick and courteous! Reviewed vehicle needs and all service recommendations with.Thanks

Allan Vigil Ford Lincoln

The entire team was very helpful and as always goes beyond my expectations!

Mr. Curtis Brown

My experience has been nothing less that super! Great! Awesome! Tremendously spectacular!

My Service Experience

Simple to get setup for the service work and delivered as promisied

Deborah Beech

Terri and Keisha went out of their way to help fund the right vehicle. Very impressed!

Window installation

Glass installer was great and quick. There was some confusion with scheduling , both myself and window tech knew the correct times. Service personnel were confused by what was assigned in the system.

Great service

Did a great job even if it wasn't a ford. The service department is always warm and friendly.

Thanks for the service

I was very pleased with the services performed on my truck. Roger Campbell was my service advisor, he was very respectful and was quick to answer all my questions. Mr. Campbell notified me the status of my truck on a daily basis till the day of completion, which was also completed before the expected day. I left completely satisfied and will continue to use there service.

Great salesmen with a big selection of vehicles

Very Friendly. Very professional. Not pushy. Definitely had a good working knowledge of all of the features. Great deal. Good place to purchase a vehicle.

Express lube

Quick and nice in and out visit. Customer service was great and recommendations were on point

Repair

The young lady was very personable and she had great customer service.

Purchased a new car

Good experience with salesman. Purchase process could be a little faster.

Follow up

My visit went very Alan followed up with my prior to my appointment and the day of to give me a time line of what to expect.

Allan Vigil Ford

My best experience ever in purchasing a car. I felt so welcome from the time I arrived until the time I made my exit. Everyone so friendly & so kind. The best part of the whole experience is that I left happy with my purchase & my transaction. Last but certainly not least, I would like to give a big THANK YOU!! to the Sales Consultant, Omar Johnson, one of the kindest people I have ever met, he has a smile that can light up a room, a large factor in helping to make my purchase go easy. He's also loyal, someone you can trust & a great tour guide. If you are in the market for a used or new vehicle go see Omar, he will treat you right. You rock Ford Family!

Great service

I had a great experience servicing my car here. Scott was a great service advisor and accommodated my needs well.

My 2017 Lincoln MKC

It was amazing!!!! My Salesperson Omar was great from the beginning till the end. He assured me that they will be able help me based on the fact I had a high percentage of negative equity on my current vehicle. It was a deal out of this world after I've tried 10 or more dealerships. Allen Vigil Ford /Lincoln is the best.

GREAT SERVICE AND PROFESSIONALLY MANAGED

Henry was our sales rep... He was great and on top of him Shed in the finance dept. was awesome on getting the best interest rate he could find for the Truck that fit my family's needs and credit line.

Quality Service!

Brock and Jjuan were the consummate professionals. I appreciated their overall prowess and car acumen.

As good as any I've experienced

My experiences have all been pleasant since the initial crash n burn around 2001, but my two most recent visits have been nicer because I knew Brock would treat his former high school educator well. On the other hand, he can't do what the dealership won't allow him to do so it's really all about having to go in educated no matter where you buy a car. Allan Vigil Ford, both Morrow sales and Fayetteville service, are as equitable as any other dealership...but at least I've had the pleasure of meeting Mr. Vigil himself, something I've never been able to do at any other place where I've looked at or purchased cars in the past. And the facility in Morrow is very, very nice.

Great experience

I had such a great experience with company, the staff is so nice, and they really worked with me, when it came to my monthly payment. Great experience.

Very Pleased With Our Deal

We had a excellent experience as I worked w/t Andrew in mgmt. to put the deal together and get the deal completed and then he handed off the Juan who handled the paperwork as well as delivery of the vehicle which he did very professionally. We did have a dealership that we would give all our/family/friends first option on and they dropped the ball on this deal so now your dealership has replaced them and Andrew/Juan will get those future opportunities.

Best Service Ever

staff is very helpful and friendly. they offered services that i needed and made my visit pleasurable. Thanks Allen Vigil Ford.

loved it

great i loved it. the people were amazing. and they put me in a car i love.

Recall Experience

I had a 7 a.m. appointment. The service person met with me and reviewed services to be done. The work was completely finished in no time at all. I had time for breakfast and visit with my sister. I was offered the shuttle but didn't need it. The service people were very friendly. The environment was clean.

Good servises

Everybody was super must professional and did the job right the first time. Thanks.

Excellent service

Thank you so much for the quick and professional service. I will definitely recommend your service department to my friends.

Great Servuce

Great!!! Providing a car for me to drive while my vehicle was being serviced made it so convenient. I'll be back!!!

Great customer service

I was very happy with the overall customer service! I want to send a BIG shout out to Todd! He was very accommodating to my needs! Thanks Todd !

Work Done

Excellent service very happy with it,Knowledgeable Staff

Great Dealership

Sammy is Great! Usually a bad experience, but she has made me change my mind about service!

Great job

I want my car did right so I bring it to the professionals loved it

Extremely pleased!!!!

Best car buying experience ever. The whole crew are a class act. They go above and beyond to work with you. If you are looking to buy a car go see these folks. Thanks to the whole team taking care of us. I love my MKZ!

Outstanding

Great service and details of the car but a little long on getting paperwork ready but overall great experience

Excellent Customer Service

Arrived for my appointment and car was ready when promised! What more can I ask for?

Great experience!

I had a fantastic experience with Allan Vigil Ford Lincoln. They had a great inventory including exactly the truck I was looking for. Juan Vicioso was a great guy to work with. He made the process smooth, and he made it very personal as well. I would highly recommend these services!

Great Service Ford

You all got me in and out in 45 min and the way was 1 hr and a half

Airbag recall and Sync repair

My Sync system is working as it should be now and the airbag recall is not something I can really see the impact of it being fixed, but I haven't had any problems after bringing the car in.

Service Review!

Good service short waiting! My Ranger is a great Auto. Wish there was an updated model to purchase. The dealership has been wonderful in it's service of my vehicle.

Board President

We love our C-Max. Very dependable. Great fuel economy.

Ford Escape oil change service visit

I am completely satisfied with the service regarding my Escape on Friday, July 15. The wait time was shorter than had been given to me upon my arrival. The clerk told me how to apply for a rebate for which I could apply.

Outstanding service

Ford Expedirion EL Limited.The service was outstanding, if I own a dealership I would want my customers treated as special and as important as we were treated.The staff could not have been any better.

New car purchase

This is actually the second vehicle I've purchased from this dealership. Mr. Ferrer and Mr. Hardt were phenomenal! This experience surpassed any and all expectations I had.

Great service

Service was very good!! The repair took a little longer than I had planned, but the end results was very well welcome. Our customer service rep was awesome.

"Great Service" polite employees

Bought a 2013 Ford Edge. I love it. The staff treats me like a princess! Got the works and a detail and ride to and from my office. Thank you for the good work!

always great service

Great job by sammi our service writer.in and out fast.great job on fiesta.

Always over and above

I am always well taken care of at Alan Vigil Ford...everyone goes the extra 10 miles to help, over and above...excellent!

Great service

Mr.Tim and Marcus were definitely very helpful and made sure that I was happy.

Clean

I purchased a Toyota Tundra. Service was good. From the sales manager to sales manager every one was very professIonamin and respectful.

Great building

Came in to have my oil changed at a busy time of the morning. Asked the service tech to check my parking brake and balance / rotate the tires on my 2013 Expidation. Went to the cafe ate breakfast looked at the new trucks and cars talked to several sales people ate lunch and my car was ready. Great building cafe, service Area and new cars.

THANK YOU!

The courtesy and efficiency of each employee I have been interactive with shows how appreciative the dealership is for having each person as a valued customer....!Thank you!Dori Scales

Great customer service

Appreciate the fine service and getting me out quick on a Sat morning. Had a good chat about future service down the road. Thanks !!!!

Customer

Very good experience. Brought Explorer in at 8:00 Saturday morning for the Fast Lane oil change and inspection "The Works". Got me in and out in 45 min. No issues at all with the service. I was a little disappointed the coupon on line for 29.95 was a mail in rebate instead of instant. Other than that good experience.

none.

I bought an F150XLT. My salesman was Mike Tate, we've dealt before so we already have a basis.He's has more knowledge about the product than most. The deal was fair. You may not need to, but GMC is offering 2 yrs of maintenance and I was aware that you weren't.

Great Service

I came in for one of my lifetime complimentary oil change and a tire rotation. It was just before the holiday weekend and the service department was backed up. My wait time was longer than normal but the service department more than made up for by not charging me for my tire rotation. I'm retired so the wait time wasn't terribly aggravating, so they doing this without me asking or complaining was very kind. This service department has been the best of any vehicle I've own. They continue to earn by business and definitely makes Allan Vigil Ford a leading contender for my next vehicle purchase in 2018/2019!

Great service; clean facilities.

Completely satisfied - completed in a timely manner.

Oil Change

I had an oil change and made an appointment for our transmission repair, the parts are in. The car is a Focus with that transmission problem. Every one was friendly and helpful. We bought our car at your dealership. Thank you!

service was fine

It was fine.. service was good, no problems. I had an appointment and they took my car right back for the oil change. everything was good

Mrs. Courtney Hanna Griffin

Sammy wss a delight to deal with and so helpful. thanks

Radio sync needed repair

I was very please with the Service department, Sami got me in write away in and out, have a window that needs service, but can,t get it in until August, it really does make a lot of noise, that is the driver side.

Review of 2014 Taurus service

In a word, I received a good deal on my 2014 Taurus . The car has proven to be most satisfactory and the service at Allan Vigil motors very good over the past two years. I really like the way they monitor the health of the vehicle. Overall I feel the relationship with Allan Vigil to be extremely satisfactory.

President of Kroger

The entire experience was outstanding from the moment we entered the door until the time we left with a new F-150 Lariat 2016. Omar was outstanding to work with. He is an asset to the dealership.We also had ocassion to use the cafeteria and food and service was excellent.Overall a GREAT experience.

GREAT BUYING EXPERIENCE!

I purchased a Ford Focus RS and had an excellent experience! Andrew Spinks and the team were very helpful during the process and would recommend the dealership to my family and friends!

Ms ???

Sami Daugherty is an excellent Service Advisor. She communicated through out the time my vehicle was there. She provides great customer service always, but because this was something major she went above and beyond to make sure service was completed in a timely and within my budget.

Best Car Buying Experience Ever

I recently returned from a deployment to the Middle East and was transferred to a new job which was much further from my house than my previous job. Because of the distance, I needed a vehicle which produced GREAT gas mileage and had style. I began my vehicle search online and was promptly contacted by Orolando McNair. Throughout the entire process Orolando was patient and focused on me and my needs. He made the often unpleasant experience of purchasing a new car bearable, and as close to pleasant as one can get under those circumstances. In addition to the new car (Fusion Energi Titanium). We also traded in a vehicle previously purchased from Allan Vigil - that process went extremely well also. This is the third new vehicle I've purchased from Allan Vigil Ford since 2010 and as long as there are salesmen like Orolando, I'll continue returning for the outstanding customer service.

All around great dealership and great experience!

I purchased a 2016 Ford Fusion from Allan Vigil Ford. The sales associate, Mike Brown, as well as the entire group of people working on the process were more than eager to help, professional, and made sure that I drove home in a vehicle that I wanted, could be proud of and yet met my budget! This purchasing experience was the very best experiences while purchasing a vehicle that I have ever experienced! Thank you to everyone there for going above and beyond for me!!!!

great service

service advisor was very informative and delivered service in a timely manner.

Great Service

My visit to the dealership was good. I went in for an oil change, the service was quick and service person was helpful.

Great service and Sales Staff

I purchased a 2016 F250. The servic was great and the staff were very helpful. It was one of the easiest vehicle purchases I have had . Thanks

GOOD BUT NOT , AS USUAL GREAT!

Car notbready until about 4 hrs after time originally expected. This was not servicr advisor's fault.

Great service

We recently bought a new Ford Focus from Allen Vigil Ford. This is the 4th vehicle that we have bought from them. Our salesman, Juan, found just what we were looking for.

Kim C

Glenn did an excellent job finding the vehicle I was looking for. He found the price range I was looking for and the model I wanted. I love that the mileage was low as well! The dealership did an awesome job treating me well. The finance manager did a great job also.

Dexter

I needed brake service and a body damage estim ate on my F-150 .Work and estimate were completed in a timely manner and to my satisfaction.

Excellant

Henry Dennison was awesome, he treated us with total respect, never pushy, he was always willing and wanting to help us, very understanding, he really went the extra mile, A big thank you Henry, God always know who to put in our path,Chris and Cheryl Nichols

Great service

We recently purchased a Ford Focus S from Allan Vigil Ford dealership. This is the fourth vehicle we have purchased from them. Our salesman, Juan, was very helpful.

Great Service

Had my oil changed. Service and employees are top notch. Very professional and friendly.

Robert Reeves

We recently purchased a 2016 Ford Focus S. This is the 4th vehicle that we have purchased from Allan Vigil Ford. The service was great. We had a very nice, knowledgeable salesman named Juan who found the perfect car for us.

Outstanding in all phases

Sammie my service advisory is outstanding always make sure my work get done and on time.Thanks rt.

Great facility

My 2011 ford f150 Ecoboost is awesome.evey time its service time i get the best service on my truck. The staff is awesome and very professional.

Great Service and Professionals.

The personnel at this Dealership has been great. They have always treated me fairly and they have been truly professional.I have talked to the service manager on several occasions about several things and he explained it very clearly for my understanding.I have either purchased or assisted in the purchased of six vehicles and plan on at least 1 more before retirement.

Top notch service and people!

Allan Vigil Ford is is a rare gem in the car business! Top quality people work here and it shows! Omar Johnson is a kind, knowledgeable, no pressure salesman. He was patient as I had a hard time deciding between two cars I found here. The F&I and management team are the best you can find! Great experience and would not hesitate to recommend any friend or family member to do business here!

Great Services - Oil Change

Because of your car wash policy on my Lincoln Towncar, I do not mind waiting for several hours. My car shines like a brand new car and drives well each time after your service. Thank you very much. Your restroom facility is excellent too.

Bottom line, everything were wonderful.

2016 Ford Fusion SEService was great & the staff was wonderful. Thank for all the help.

Professional and Friendly

This past Saturday, we purchased a 2016 Ford Fusion. We highly recommend our saleman, Omar Johnson. He is very professional and friendly. In the event we hear of someone looking to purchase a vehicle, we will definitely recommend Omar. He is so easy to talk with. We love the Fusion and know it will be a great car for us.

Great service

I purchased a 2014 Ford Fusion,I must say my experience was wonderful. I had been to several dealerships only to be ignored and brushed off. Mike Brown is the best. Mike heard me, he worked for ME! I'm definitely referring anyone I know looking to purchase a vehicle to Alan Vigil Ford

Great Experience

Wow, I couldn't ask for a more perfect experience. Scott Gahwiler is absolutely one of the best Service Advisors. He is truly an asset to Allan Vigil Ford Lincoln. He is always so professional and informs me of everything that is done to my vehicle. He also lets me know what needs to be done. Thank you Scott for always taking care of my vehicle and for providing me with the best possible service ever!!!

Morrow Dealership is Great!

Details of needed service was thorough and helpful. I have purchased three vehicles from this dealership and that speaks volume!

2016 Ford F 250 Truck!

Our salesman was very polite and informative, without being pushy. He knew the answers to all of our technical questions. We would definitely recommend Allan Vigil Ford to friends! We purchased a 2016 F250 truck and are very pleased with the entire process.

Great customer service

My salesmen Juan was great!! I was very impressed with his customer service.

Review

I did not feel pressured. Mike was very helpful with information I requested. A comfortable experience.

Customer

Great dealership.Maria and Linda are incredible service reps.

Automotive Maintenance Work Leader

my 2016 Ford F250 had a power drain problem, 3 days of sitting and no starting the batteries would die, I took it to legacy Ford in Mcdoungh Ga, they had it 3 times and each time was a week and were unsucessfull in getting the problem resolved.Finally I took it back to Allen Vigel Ford they had it for one week and they gave me a loaner they were very sucessfull in getting the problem resolved, i let the vehicle sit for 3 days and it started right up.Congrats to the services Dept that was the stranges electrical problem they had ever faced.

Great Customer Service (Maintenance Repair)

Brought my Mustang in for repair maintenance (Oil Leak to passsenger side valve cover). I worked with Sami Tullius and Andrew Isakson, these two individuals took excellent care of me and my vehicle. They went above and beyond to ensure my satisfaction and ensure I was a happy customer. They are the true definition of what great customer service is. Sami made me feel as if I was a member of her family and not just another customer i the computer and Andrew treated my car just as if it was his own. It's these personal touches that will always keep me coming back to Allen Vigil and continuing to refer Allen Vigil to future customers and friends. Thank you so much for bringing my car back to life Andrew and thanks again for all your hard work Sami, you guys are the type of employees that keep Allen Vigil at the top!!!!

Great service

The staff was friendly and knowledgeable. My vehicle was ready when promised and the ladies at the cashier station were great. Jeff Murrell and his team are great to work with and they are why I keep coming back. Thanks for a job well done!

Great Service

Alex Baldwin was very professional and knowledgeable. I work in HR and I do customer service inspections for the government and the service provided by Mr Baldwin was above and beyond. I would hire him if he didn't love his job so much.

Great service

Quick and easy. I appreciate Scott making sure everything on my car was working properly .

Great service

Tommy was awesome , the service excellent!...........

Ford Escape

Our Sales Person Marcus was great. He made us feel like family not just a sale

Great Service

When I got there at my appointment time I asked the guy when should I be done and out the door he she about an hour and sure enough I was ... And that to me makes for a very happy customer

Krista Womack

Tim was a great salesman made the day very plesant

Great Service Improvement

Great customer service improvements, thank you, Ford.

ctank

I dropped my vehicle off and expected to have it back the next day. but it was finished in a couple of hours. I was suprised and happy I was able to get it back so soon and it drives much better now.

Stick with my expectations

Efficient FastRight on time On my expectations .....................

Service

My experience with the service department was excellent. Scott Gaywiler was superb. You had my car for over three weeks and he kept me informed throughout the entire process. Thanks a bunch Scott.

Once you get noticed everything runs smoothly.

Confusing when first driving in. About 5 different lanes (that part is nice) but it would also be nice to be greeted and directed on what to do once inside. I sat in my vehicle 15 minutes. Nobody comes out from behind the glass to meet or greet so I get out of my car and go in. I stand just inside the glass door now. Nobody looks up from their desk. A few of the desk people are taking care of other customers. That's cool but the ones without a customer don't bother to look up or help. After standing there about 8 to 10 minutes, I walk out, back to my car. I get in (ready to just drive off and leave) only then did someone come out and direct me where I needed to go. Once inside the correct glass door everything went smoothly. I know that y'all are familiar with the setup but some of us are coming in for the first time. Come out and let us know we're in the right place and in good hands.

Great services

My experience was great with you guys I loved the help and the listening to what I wanted my sales person Billy Ray Srabon he was a trooper he brought me back to my miltary days as far as making a good decision on what I really wanted to buy I look forward to coming back and keeping my truck serviced there thanks alot

Very nice facility

Very knowledgeable staff helped me to decide what is most useful and needed.In all my years of car (truck) buying, it was one of the best service I received.Thank you.

Great service

Gary Cronin and Mike Brown went way above what I expected of them. I did not have to come to the dealership. They brought the car and the paperwork to my house. That was a great help to me. The car is doing well. I have only had it a week so I'm still adjusting .. I think I will enjoy driving it. . Mildred G. Burke

Took great care of me

I had a warranty issue which took several weeks to resolve as we were waiting on the necessary parts to arrive, but the service department took great care of me and kept me updated on the situation.

Great Service!

This was a very pleasant experience. I scheduled an appointment and my vehicle was taken back within minutes of my appointment time. They were done within an hour and I was on my way.

New Purchase

Have the sales agent call to see how the customer is liking the vehicle and if there are any problems 7 - to 10 days out. I had back order issues and no calls. I had to initiate the calls.

Buying a new truck.

I would highly recommend Tim Burdette to anyone who would like to purchase a Ford or Lincoln from Allen Vigil!

Excellent Service

The customer service was excellent the young man call me let me know what type of work that I need on my car after my oil change. I will recommend other Ford owners to Allan Vigil. Thank you

great service and clean facility

The people were courteous and the service was fast.

Peter Crumbley MKC

2015 Lincoln MKC, always very helpful, brought vehicle to me when service complete. Gary Cronin and Mike Brown are a credit to company

Great service

The service at Allan vigil is by far the best out of any Ford dealership ove been to. I bought my 2016 Ford fusion hybrid here and I will always get my work done here as long as I have my warranties! :) thanks guys for being so professional!

Customer Service Putting The Customer First!

My experience was at your dealership was excellent in customer services as well as value and saving when my windshield had to be replace due to a faulty wiper. The service results gave me a feeling that Ford cares about their customers.

Great service!!

The service was excellent, the staff was excellent with helping and answering all my questions.

I Love Allan Vigil Ford

From the moment I bought my car until now I have been truly satisified with my purchase and the service I've received. I have a 2014 Ford Escape and not only love my car, but the dealership as well. From the atmosphere, to the staff and the service. If I have any issues, they are immediately responded to.

Great service always friendly employees

I called Scott in service with a problem on my 2014 focus he said bring it in and we will take of it no woorrys,he said it would take about a week. He called me three days later said it was ready no problems since. That is great service in my book, thank you Scott

retired

The experience was nice car was pick up at time promisoe

Great service

Great people and excellent service would definitely buy another truck there

Great service

I purchased a 2016 Ford Fusion. The staff has been very professional and helpful. Had oil change and tire rotation within thirty five minutes. I am very pleased with the service I have received at Allen Vigil.

Dream come true

Terry was great got the mkz I wanted. DREAMED OF THIS CAR FOR 6 WEEKS.

Excellence In Sales and Service

Quick service and top notch employees at Allan Vigil Ford

Great job

The staff was very helpful, i will recommend friends to come and see u guys.

CUSTOMER

NEW 2015 FORD EDGE. THE SERVICE WAS GOOD. THE STAFF WAS GOOD. I HAVE ALWAYS HAD MY VEHICLES SERVICED WITH YOU FOR A LONG TIME. NOTHING BAD TO SAY EVER. THATS WHY I TRUST YOU AND FORD.

Persevere and Be Happy!

I purchased two F150s from Allan Vigil and both have been serviced at the Jonesboro location. The personnel that I have dealt with in person and over the phone has always been exemplary! I am giving this agency TWO THUMBS UP!A Snappy Salute!!and A Scottish Well Done!!!

Super Dealership

Took my 2012 Fusion in for Power Steering recall. Used you shuttle service to and from the dealership since my wife could not drive due to a previous illness. Shuttle service was great and the recall work was completed before noon. I have ordered a 2016 EDGE Titanium from Allan Vigil Ford also. I ordered it seven weeks ago so hopefully it will be arriving shortly.

great dealer

As always we were treated like roality. Alan Vigil is the only dealer we visit. We have purchased 32 NEW cars from ya'll and never plan on leaving. Great job.

Laura

I am always treated with such respect and kindness.

Service

Excellent as always! Keep u fine service! Always quick to provide advice

Moderate service

I was a little disappointed at first. I came into the service department a week prior and talked with Justin about buying new tires and he informed me that he did not have them in stock, however, he was getting them from the supplier and would have them ready on Monday. I called Monday to let him know that I would not be able to bring my vehicle in on Monday and to give me call back so that could make arrangements to bring my vehicle. He never called me back. Well I called him again and never returned my call. I took a chance to bring my vehicle into the dealership on Saturday and found out that he never ordered the tires. I was pleased, however, that Cris was able to help me and he sold me the tires. Chis handled my concerns in a professional manner.

Great Service

I came in for an oil change and was 45 minutes early for my appointment. The service department had me out of there before my scheduled appointment time. Great service.

Great Service

Your service is great. I've purchased 2 cars there in the last 4 years and have never had a bad experience from the salesman to the service.Thank you.

Hassle Free Transaction

We came in to look at a F150 that was listed on their website. Unfortunately, we were told that there was a listing error. The truck was a commercial vehicle and they could not sell it to us. The good news is that Scott worked with us to find a truck they had on the lot that met our criteria at a fair price. Thank you for a smooth transaction!

2015 Ford Focus maintenance recall.

Our 2015 Ford Focus had a recall. I called and we set up the appointment for Jan. 31, 2016.I arrived in the morning as scheduled and talked with Stan Harris our service advisor and we were able to get a rental car for the day. The recall maintenance was actually completed b4 the estimated time. I picked up the car and came home.Service was great and I would recommend Alan Vigil Ford to my friends.Paul

Warranty Work

Customer service was great. Quick Lane service great. However, the workmanship was fine but not great. I had a window installed and the party did not clean the window after it was installed. If the party had cleaned the window and removed their fingerprints and streaks, service would have been great.

Great Service

The staff was friendly. My estimated time was a hour and my car was ready in a hour. I was happy with the service

,very impressed

everyone was so nice and professional, i would send all my friends to you to buy a vehical

Customer Service is very friendly service is great

Customer Service is very friendly and service is great

Great service

Your mechanic fixed the problem caused by another auto shop. The master mechanic kept me updated on the progress of my car.

Great Dealership

Your staff members I encountered were all outstanding & very knowledgable. Terri Castle your sales rep was able to answer any question I had in complete detail. I purchased a 2016 Lincoln MKZ.

great service

Everyone was friendly. Service was quick and satisfactory.

Mr. Garrison

Service for oil change and tire rotation was less than an hour. Repair leaky seals went very quick after I was informed. Great service.

Service at

My visit to your dealership was great. I met with an advisor who arranged for transportation back to my residence. He said he would call in a few hours with any specifics and recommendations which he did. He suggested keeping it overnight for observations in the morning before the vehicle is driven. I obliged and picked it up the following day.

Great dealership

Always a great experience. I trust the staff at Allan Vigil Ford Lincoln.

Clean and like new Facilities

Your staff always takes care of my service needs in a very professional manner. That is why I have purchased 9 new Ford vehicles for my family since 2005. I am a retired General Motors & Toyota Dealer. My wife still prefers to drive a Toyota instead of the Ford 500 (now Tarus) But I am sold on Ford Trucks after competing with them for 21 years and now owning them.

Thank You!!!!!

I loved it and I thank you Guys sooo very much. Keisha Horton did her thing and I wish her the very best. I will recommend this Dealership to everyone I know that is looking for a car or that was in my situation. Wish I could have met Allan Vigil.

Auto maintenance at Allan Viigil Ford Lincoln

I have a 2011 Lincoln MKS. I love my car. The purchase 2 years ago was a wonderful experience. Service is wonderful always. Appointments are always serviced timely and thoroughly. For many years I have bought and driven cars. The Allan Vigil experience is the best I have ever known in more than 50 years of owning cars. The staff is always helpful in all areas. Thank you sincerely. Mrs. F. Fox

Customer Service from New Vehicle Purchase

My experience from the beginning after being contacted by an outstanding salesperson Mr. Bradley Anderson to the moment I walked away from the dealership with my new 2016 Mustang I was very pleased. Mr. Harris the Special Finance Mgr. took extra steps in assuring that I was well taken care of. Mrs. Horton closed my deal and was very patient and helpful. Overall, my experience was one of the best that I have had in purchasing my new vehicle.Thank you.

Mr. Charles Wingate

I had a man to work on my car some months ago and he really messed it up. I have took it to your place of business and they made it good. I realized that it will be better to take it to a place like yours to have it worked on whenever it needs to be. Your service is great.

service experience

Body language speaks out loud sometimes. I have come into the service office and people working there don't even take their eyes off their computer. A simple greeting and a "Be right with you" lets me know that my patronage is valued.

Awesome Dealership.

Thank you to Terri C. and Tony Y. for helping us get into a great vehicle.

Time and money saved...

I came in for an oil change only but was able to get my emission done too; my birthday was the following day. I only had to go to two places instead of 3 (Allan Vigil and tag office).Saved me time and money!!!!

Oil Change

We did not have an appointment for our service so it was a pretty long wait. The diner and waiting rooms were clean and comfortable. Everyone I dealt with was pleasant and informative.

Retired -

As always, prompt and courteous service!!!!!! I am always glad that I made the purchase at Allan Vigil.

Excellent Customer Service

The Salesperson did an excellent job at listening to the wants of the customer. Mr. Anderson is a patient and considerate salesperson. He was not forceful and pushy and he mention all options available to let you make the decision on the options you wanted. A good listener is a good salesperson. Mr. Anderson did an excellent job.

Great buying experience

We purchased a 2014 Ford Edge Limited and Scott was a tremendous help. I shopped around quite a bit before making the decision to buy this vehicle and I have to say your staff was the most courteous, professional and helpful than any other dealer we visited.

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in the past your prices have been higher than other dealerships, customer service is good for the most part.

Service great....

The Salemans Mr. Hobbs was very helpful and courteous. He was very concern about what kind of car, what did we want and most of all a payment that would fit our budget. I am so glad that we found a dealership we can build a good report. Thank you Alan Vigil Ford.

great dependable service

great dependable service..The staff was very helpful in arranging transportation for next day pick-up.

Excellent services and a professional staff

I was very impressed with the service department staff. My wife and I were greeted warmly. The scheduled appointment took approximately 1 hour and 20 minutes. We had been told we needed to allow approximately 2 hours. The team made us feel like we were valued customers.I am always impressed with the services at Alan Vigil Ford in Morrow, Georgia. The team represents Ford with class!

Great dealership

Had a great experience took car in for some recall work they got right on it and called me that afternoon and said all work was done couldn't have asked for better experience

great service.

The service associate was very professional. I was very pleased with the wait time and completion of service.

mr.joseph leblanc

I've Always enjoyed all your work and customer satisfaction

Regular Service

Sami is the best always helpful friendly and courterous

Mr Chase's D

Nothing less than outstanding service! Keep up the great service

Mr. Rolan W. Small

Andrew (From USAA Internet Sales)& Brock Howard (Salesman) were excellent, professional, and courteous.

Outstanding service

As always everything was professional. I was checked in and everything was handled great. The wait was awesome and the facility was pleasant.

Customer Service is Fantastic

I found it very easy to make the appt to have the car serviced and the person that made the appt was very kind.

great service clean facility

My salesperson Bradley Anderson was amazing and I think he gave me a great deal I found him to be very honest and willing to go the extra mile to make sure my deal was what I wanted I brought a 2014 Cadillac SUVs and the service was great. ?

NewCar Buying

I purchased a 2016 Mustang EcoBoost. My experience was awesome. Everyone was very helpful and the sales person was very knowledgeable about the vehicles.

Great Customer service!!

Scott was extremely helpful. After having a bad experience prior to coming to your dealership, it was definitely where we were supposed to be. In fact my mom said she would drive 2 plus hours to your dealership when she is ready to trade due to the excellent customer service. Thanks again Scott for all your help, we love the Flex!!

OUTSTANDING SERVICE

I TOOK MY 2011 FORD RANGE TO ALLAN VIGIL FORD FOR SERVICE ON MT. ZION RD.RHONDA RAMSEY IS MY SERVICE REPRESENTATIVE.SHE WAS MOST CURTIOUS AND HELPFUL.I WILL NOT TAKE MY RANGER ANYWHERE ELSE.THE FAYETTEVILLE STORE CAN TAKE LESSONS FROM YA'LL. RON STUBBS VIETNAM VETERAN

Great salesman & facilities

Omar Johnson was great! He was very informative, friendly & helpful.

Great service!

We got a preowned Ford Expedition 2015.We were helped by Brock Howard and he did a great job. We are very pleased!

Perfect Experience

Always a pleasure. This is the 5th vehicle I have bought from here.

Great service & customer waiting area!

Fast, friendly, and excellent customer service! Transmission Control Module software update & 60,000 mile service was completed in a very timely & complete manner. This service department has always met or exceeded my expectations!

Great service

The staff was very helpful and courteous. My assistant was very knowledgeable and made sureI understood the service I was getting and needed in the future.

Great Service

Omar took real good care of me. He was honest and very helpful. Best service I have ever had for a salesman!!!

sly man

The vehicle purchase I made was the F150 Lariat 4WD 2015. Mr. Curtis Whittle my sales representative was very helpful and informative. The service I received from Mr. Whittle was excellent I have no complaints. He explained to me every operational feature of my new vehicle any thing that needed to be done before leaving with my new purchase it was taken care of by Mr. Whittle.

Not a bad experience

This was a recall not a repair that only took one day to complete, which was unexpected. We anticipated at least a two day stay in the shop. I wasn't able to pick it up until Saturday, which meant it did stay for a couple of days. Being Saturday there did not seem to be that many people working and it did take some time to retrieve the car from wherever they're kept. Other than that all went well.

Good services

Dealerships prices are too high, it make you want to take your car somewhere else!

Honda CRV Trip

Great experience. Dropped off the car and picked it up later in the morning. Good communications on potential issues with the car.

Helpful staff, amazing facility

Everyone was helpful in the purchase of my 2016 Escape.

Good dealership

I purchased an f150. My salesman did a good job of answering my questions. The purchasing process is way to drawn out. I do like being left alone and not exactly being told why every step is taking so long. When I actually signed the papers it seemed like the guy who was doing this, that his only purpose was to sell me an expensive warranty. After I left the dealership, I still received requests for paper work and references. I did not enjoy getting these requests. I like my truck and will probably use Vigil again.

Good swevice