Alexander Ford

5.0
Overall Rating

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0


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Worth the drive to get there!

5
Jerri Richards on 06/28/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

This is our 2nd car from the folks at Alexander. We first had a Mazda and this time we went with a Ford. Chris and Steven are very down to earth people who treat others how they want to be treated. There was no high pressure- just good info and good prices. They really do mean it when they say there are no dealer add-on costs. Just tax and title. I would highly recommend this group to anyone.


Great experience

5
Daryl D. on 05/16/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Chris Brannon and the guys at Alexander Ford was a great sales team. No hassle buying and very straight forward. Went to look at used trucks but came away with a new F150. Chris had sold a truck to a friend the week before and he referred me to Chris. Would definitely recommend them to anyone looking. Would recommend Chris Brannon be the saleman to ask for.


Great experience

5
CJM on 05/09/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Found an Expedition I was interested in on Cars.com from this dealer. I sent an email and received a response within 30 minutes to my request and scheduled to come look at the vehicle. A short trip from Birmingham and I left with a good vehicle at a fair price with no pressure or haggling. Would recommend my salesman Chris to anyone looking for a vehicle.


Overall experience was excellent, good people.

5
Ken M on 04/28/2016

Customer Service: 5.0 Buying Process: 5.0

I had been searching for quite a while for a good buy on a used truck. Found the one I wanted on cars.com and called the dealer. My salesman was Chris Brannon. Very easy folks to deal with. We were able to agree to the purchase price as well as terms. I have purchased more vehicles that I care to remember. As a Quality Service Representative for quite a number of years I can tell quality people simply by a phone conversation. My dealings with Chris and Steven Smith was even more pleasant and as easy as I have ever experienced. I actually have the Ford F150 that I had been dreaming about and trying to find for quite a while. I can tell you, these are good people. Wish I lived close enough to have them service my truck because I am confident they would give excellent service. To say I would recommend Alexander Automotive Group is an understatement. If you are looking for a vehicle, I think you should START with Alexander. I did and I live 4 hours away. Happy, Happy, Happy. :) Thank you Chris and Steven for such a pleasant buying experience.


Very helpful,nice,no presure to buy,great cars.

5
New ride on 02/15/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

This was the first time as a woman to buy a car without help I went to get me a car. The saleman was so nice and never pressured me. He was nice and really helped me. He listened to what I was looking for and showed me only what I was wanting. They gave me a great rebate and a good price for my trade in. The whole deal Was so pleasant. Thank you Chris Brannon for all you did.I love my new ride!!!!!


Best buying experience ever!

5
RC on 02/09/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Best buying experience ever! I drove in from Anniston. Very satisfied customer!


Awesome experience!

5
LeahRollTide on 02/09/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Couldn't be happier with my experience. Sales and finance staff are great!


Amazing service!!

5
Kelly Jennings on 02/09/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I been searching to buy a car in Marshall County for awhile, but every dealership me and my husband went too had very bad customer service, no one would even come out to meet us while we was looking at cars! As soon as we got out of our car at Alexander Ford in Boaz we had someone meet us and help us find the car we was looking for!! Chris our salesman done a fantastic job in helping us find the car that fit us, and treated us like family! He made the buying process so easy and quick as possible! The overall experience was fantastic! When anyone ask where the best place to buy a vehicle I always tell them to go to Alexander Ford and ask for Chris! This is the only place I will buy a vehicle from!


Great experience

0
Kt on 02/09/2016

We had an excellent experience at the dealership. Our salesman was Chris and he was very helpful.


Great experience

5
David on 09/28/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Made it very easy to buy truck, very friendly and great to do business with


2015 F-150 FX4 EcoBruce

5
BRUCE E JANSEN II on 09/25/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Ken was easy to work with. He allowed me to think about making my purchase with no hassle or pressure. I will recommend Ken and Alexander Ford to anyone looking for a great buying experience!


Excellent service

5
Mamiekk on 09/05/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I contacted Alexander Ford because they had a Mustang my husband wanted that he found on cars.com. Well worth the drive from Athens, GA to make our purchase.


Review

5
Thomas Perkins on 09/04/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Always do everything they can to do what we want. Very helpful


The Best Dealership in Alabama

5
Gabe on 09/04/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Alexander Ford has good people working for them.they have always treated me good, the service is great the sales people are awesome. I have bought my last 5 used cars from them.I would highly recommend them to anyone. .


Fantastic customer service

5
Rich on 09/04/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Best buying experience all time !! Very friendly sales and staff. Would defiantly purchase from this dealer again.


friendly service!

5
Brandon F. on 09/04/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Friendly service. I would recommend anyone to buy a vehicle from Alexander Ford


Excellent Sales Staff

5
LBCPA on 09/04/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

My sales person was great. He answered all my questions and was very patient with me. Not pushy at all. I will be buying all my future cars from him.


Great service and friendly people!

5
Eric J. on 04/04/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Just want to say thanks to Jeff and the Alexander Ford team for a great car buying experience. I love my new 2015 mustang gt! I will recommend Alexander Ford to everyone, it truly is a great and smooth car buying experience. I am a 100% satisfied customer, thanks again.


Great experience!

5
Kim Osborn on 08/18/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I was very pleased with the car buying experience at Alexander Ford. Ken was amazing to work with at this dealership! He made the buying process very easy for me with no pressure! I will definitely visit them again in the future!


Fantastic Experience with Alexander Ford

5
Storytime on 07/30/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

The whole car buying experience I just had with Alexander Ford was fantastic! Everyone involved was professional and caring. I love my new van!


The no hassle truck guys!

5
"EX-Toyota guy", now Eco"Beast" enthusiast! on 07/18/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

If you need a truck - go see Ken at Alexander Ford. I inquired about one via email. Ken called me within the day. We discussed it and when I arrived, he tossed me the keys, said "Try her out!". There was a "no pressure" offer to follow. The prices offered were fair and the normal back and forth was avoided. Well, I say no pressure - the price and offer for my trade was so good that the pressure was on me! It was a fair offer I could not refuse and there was no reason to negotiate endlessly. No doubt the easiest, most pleasant truck buying experience I've had - and I've had several! I've not had any repair or service work done there yet but I plan to get my truck serviced there and no reason not to expect a similar pleasant experience.


Wonderful Experience

4.7
Crystal on 07/17/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

Great car buying experience! All the staff was friendly and helpful!


My experience

0
Rhondac on 03/06/2014

I was very pleased at how quickly my emails were responded to, My questions were answered and all te information I needed to make a decision was provided promptly,


i AM HAPPY WITH ALEXANDER FORD!!!

5
REBECCA CASHIO on 11/11/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

THE EMPLOYEES AT ALEXANDER FORD WENT OUT OF THEIR WAY TO MAKE SURE THAT I UNDERSTOOD THE PROCESSES OF BUYING MY VEHICLE AND THE FINANCIING. I WOULD HIGHLY RECOMMEND THIS DEALERSHIP TO ANYONE!


$48,986

Mileage: 2616

Color: Other

Transmission: Automatic

Body Style: SUV

City: Boaz, AL

Engine Type: 6CLDR

Contact seller for price

Mileage: 18352

Color: Other

Transmission: 10-speed Automatic

Body Style: Pickup

City: Boaz, AL

Engine Type: 3.5L V6 24V PDI DOHC Twin Turbo

$28,896

Mileage: 18750

Color: Other

Transmission: Automatic

Body Style: SUV

City: Boaz, AL

Engine Type: HYBRD

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