Advantage Chrysler Jeep Dodge RAM

4.0
Overall Rating

Customer Service: 3.9 Buying Process: 4.2 Quality Of Repair: 4.2 Overall Facilities: 4.6


By clicking the button, you agree to our submitted.

Review

5
Lee Moorehead on 11/17/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Nichole and Rusell were very helpful in getting me into my new truck. Looking forward to having my truck service at the dealer .


Poor Customer Service

1
RobertP on 03/07/2016

Customer Service: 1.0 Buying Process: 1.0

Advantage has very poor customer service. I had worked out a deal with them online as I found a vehicle that I would have liked to purchase and live several hours away. One getting to the dealership they would not honor the deal and the so called Sales Manager was of no help at all. Since the Sales Manager was of no assistance and stated that he was the ultimate management level for the dealership there was no way to get them to honor the agreed to deal that was confirmed with email.


Great experience!

5
Beege0620 on 02/18/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Although I didn't end up buying a car, I was impressed with the salesman, Josh's, courteous and professional attitude. He walked me through a lot and helped me understand the car-buying process.


great experience

5
Will and Cherry on 07/24/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

April our sales person was exceptional. Matt the general manager was very friendly and accommodating. We were very pleased with the whole process. We are looking at buying another car from them. The best car buying experience we ever had.


Loved my buying experience at this dealership!

5
Gloria S. on 06/29/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I am over the moon ecstatic with my 2013 Fiat 500 Turbo. I had for over 15 years been driving a Miata....and it was time to think about upgrading to a newer car. When my Miata was in for repairs (again) I had the chance to rent a little Fiat. I was in love with the Fiat immediately. I went on the hunt locally for a car I could own. After searching on the internet, I spied a little 500 Turbo with Advantage Chrysler Jeep in Mount Dora. I went in basically just to look and was immediately connected with April and her sales team who made me feel comfortable in exploring what kind of a deal they could offer. No pressure, they actually let me drive the deal and make my own choices with none of the sales pressure you get other places. Best experience ever. I love my car, and if you are looking for a great buying experience and want a salesperson who has your best interest at heart, I recommend requesting April right off the bat. She will make sure that all details are covered, you get the payment where you want it, and you drive away feeling great about your experience. Will definitely keep Advantge Chrysler Jeep of Mount Dora in mind for all my car buying needs in the future.


Great buying experience

5
Colmor on 06/27/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Went to dealership after seeing on line ad for used Fiat 500 - found they were very helpful and easy to deal with. April was great as our primary contact. In the event, car we wanted had just gone but they had another similar one in Gainesville which I checked on the internet link with them and it was delivered to our door 5.00 pm the same afternoon. Had just left another large nearby dealership and experienced the unpleasant side of buying a car. If you want a non stressful auto buying experience, visit these folk and ask for April. They did well and would certainly go back.


Courteous adn Professional

4
Nick on 12/17/2014

Buying Process: 4.0 Overall Facilities: 4.0

Our experience at Advantage Chrysler was a good one. Joel, the internet manager, and Ernie, the young salesman were respectful, courteous, and professional. They did an exceptional job of following up with us without being overbearing. The General Manager stepped out of his office to introduce himself and asked if we needed any help from him. I think these people are trying hard to improve the dealerships image and service. I have not bought a vehicle yet, but will definitely consider Advantage when I am ready.


Customer Services

1.5
ServingStaffing on 05/20/2014

Customer Service: 1.0 Buying Process: 1.0 Quality Of Repair: 2.0 Overall Facilities: 2.0

Don't like how the sale personal handle himself, financial guy and how the sale manager handle the sale. Poor of listen to the customer, they don't care or care what you have to say, Lack of poor judgment and amount other thing's. They try to over charge your loan and ad more stuff and not explain anything don't care or explain themselves what you are signing. Not even a follow up call, they treat you like number and that's is all..


buying car

4.5
Dean W on 04/11/2014

Customer Service: 4.0 Buying Process: 4.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I came in to trade in my car ford f150 and found the sales person very helpful with my trade and answered all my questions quickly. I would love telling others to go there..


they are so misleading in the service department a

1
cfinke on 03/19/2013

Customer Service: 1.0 Quality Of Repair: 1.0

Stay far away from this service department. Quoted over $1300 more than another shop quoted for the same repairs. Wanted to charge me $118 for for differential oil, that cost $14 at an Auto Parts store and thats not including labor. Inflated prices with bad attitudes. Please do not use these people. I now know why another customer the day before was screaming at them....I should have stayed away after that.


Ram crew pick up

5
barry on 10/16/2012

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Shopping for a Ram pickup was treated great by Dan White will return to purchase pick up this weekend! Thank you so much for your help, we will for sure be returning for our next car purchase!


Awesome Service!

5
Hoda12 on 05/08/2012

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Matt Had me behind the wheel of my new car in no time! I could not have asked for better service.


Great service

5
Kevin on 11/11/2011

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The were very honest and finished the deal very quickly and efficiently...no problems.


$24,260

Mileage: 13

Color: BLACK

Transmission: 9-Speed Automatic

Body Style: SUV

City: Mt Dora, FL

Engine Type: 2.4L I4 16V MPFI SOHC

$60,112

Mileage: 404

Color: WHITE

Transmission: 8-Speed Automatic

Body Style: Crew Cab Pickup

City: Mt Dora, FL

Engine Type: 5.7L V8 16V MPFI OHV

$43,415

Mileage: 27

Color: GREEN

Transmission: 8-Speed Automatic

Body Style: SUV

City: Mt Dora, FL

Engine Type: 3.6L V6 24V MPFI DOHC

Go to all dealer listings


® 2020 CARSDESK. All Rights Reserved.