Adams Jeep of Maryland

4.9
Overall Rating

Customer Service: 4.9 Buying Process: 4.9 Quality Of Repair: 4.8 Overall Facilities: 4.8 Quality Of Work: 4.9 Friendliness: 4.9 Pricing: 4.8 Overall Experience: 4.9


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Jay is a God!!!

5
teshiaduncan89 on 11/30/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I am beyond happy!!! After all my years of dreaming of owning a Jeep they finally came true today thanks to the wonderful staff at Adams Jeep! But the main person who just deserves this high review is mister Jay P!!! He worked tirelessly to help me. Texted me and called me with updates.. I originally had a car I was just not too happy with but Jay made my dreams come true for my family and I. Let's just say the kids really love mommys new car!!! Jay you are really Godsent and from that first phone call I knew it was meant to be! Thank you Adams Jeep of Maryland for being there for me and helping me through my buying Process!!!!!


Best dealership I've been to.

5
twgreen034 on 11/29/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Needed a new vehicle to surprise the Mrs. for xmas, and Mr Kieth at Adams helped me from start to finish. Helped me find the best Jeep within my price range and had me out of the dealership in less than an hour. Straightforward, no hassle, and all help. Would recommend these folks to anyone.


My review

4.8
joeyjojo on 11/25/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Jay was a very good person to deal with. Would do business with him again. This is the 2nd car we bought at Adams JeepJoe Rubino


New Jeep!!

4.4
Jmichael on 11/21/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 3.0 Pricing: 5.0 Overall Experience: 4.0

Jay was awesome. He gave me his full attention and worked on fulfilling my wants and needs. Mike in finance got a little rude which is why friendliness rating was lowered.


2017 jeep grand cherokee

5
lchapon on 11/20/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Keith and everyone at Adam's Jeep were great to work with! They went above and beyond my expectations for service and really worked to get me the best deal! I am in love with my new Jeep and would recommend anyone to go see them!


Chrysler 200 - Velvet Red

5
Yvette2016 on 11/19/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Matt was a great salesman! He took into consideration our needs, our budget and our worries and put us in a great vehicle! Was an amazing experience!!!


Wonderful Experience

4.8
adean212 on 11/18/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I came in the dealership on a whim and decided I wanted a Jeep. I dealt with Wayne, Matt and Ian. Wayne was able to work with my trade and get me into an awesome vehicle. Matt and Ian were so helpful and fun to work with. I would definitely recommend to anyone that if they are looking for a Jeep to go to Adams and deal with these people.


Good experience with Adam's Jeep

4.8
missy on 11/14/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

My Jeep purchase was very smooth and uncomplicated. . Everyone was professional and Keith Cook was a great salesman. I would recommend the dealership to anyone who wants to buy a new Jeep.


A Blessing!!!!

5
Chess1990 on 11/14/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Everyone who was involved was amazing. Jay was not pushy in any sense of the word. With that he didnt give up on me either.


Unexspected amazing visit

5
James223 on 11/13/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I originally came in with no hope being that my credit isnt so great. Matt and joel worked tirelessly with the bank finding someone who would put me in a new jeep also helping me build my credit back up. I will definitely be returning in the future :)


A good experience

5
Jeep on 11/12/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Keith asked me what I wanted in terms of the type of jeep, what I wanted to spend, & my max monthly payment. He then showed me my options & worked a very fair deal. No pressure sell.


Great Fast expierence

5
Joseph Markland on 11/12/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I knew what i was looking for and the price i needed to be, needed help getting financing handled.Keith and the Finance team hooked me up. I was in and out of there in about 1.5 hours total.


Great place for Jeep accessories!! Knowledgeable parts staff

5
carrjohnson on 11/03/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Was referred by a Jeep member on a forum when looking for Jeep bumper. Was impressed with the selection of nice customized Jeeps they actually have on the lot. Was shown different aftermarket bumpers in person. Well I did buy a bumper and Gobi Rack from them and cant wait for the Rack to come in and get installed. Sean and David are great and still cant believe this place is also just a regular Jeep dealer.....should have purchased my Jeep here...next time. A+ in my book.P.S,. They even found the time to install my front bumper that same day 1st time visit for just $135. Went ahead and did my service as well. Where else can you do that? Same day?


2nd vehicle I have bought through Adam's

4
ToriH22 on 11/03/2016

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 4.0 Pricing: 4.0 Overall Experience: 4.0

I have purchased my 2 last vehicles through Adam's. My first purchase was April 2013 which I traded my 2007 JK for a 2013 JKU "Rock Monster" Edition and my most recent purchase was October 2016 which I traded my JKU in for 2016 Jeep Grand Cherokee Laredo 4x4.I originally asked for the granite gray color but they were only able to find the billet metallic silver (with my needs & wants) within range. Once the jeep was delivered to Adam's and I looked at it and test drove it the more I was liking the billet metallic silver.


2016 Jeep Latitude to a 2016 Jeep Trailhawk

4.8
jeepgirl sissy0322 on 11/01/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Keith was great, we purchased our first 2016 Jeep Cherokee from him in November 2015. I later decided after almost a year I wanted to upgrade to a Jeep that had more interior room and more bells and whistles. I expressed my desires to Keith by phone what I was looking for and upon my arrival to the dealer ship he had the Jeep to fit my request. I was over whelmed by all the features of this vehicle but Keith was very knowledgeable of its features and was very concerned that this vehicle was what I was looking for, no pressure to buy. I was very pleased with my trade allowance and the rebates that were offered which made it easier to make the trade up. Ian Gillies was also helpful with information during the test drive pointing out features and answering questions. Adams is a GREAT dealership and the staff is very friendly and pleasant. I would highly recommend Adams Jeep and Keith Cook to anyone looking to buy a vehicle.


I'm a Satisfied Customer 100%

5
Mrs. Smith on 11/01/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Thanks to Jay, I have a reliable vehicle. He was very understanding, respectful, and proffessional as well. He's the best Salesman in the world.


Outstanding and knowledgeable

5
Brittany23 on 10/31/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Jay is a outstanding salesman he is very knowledgeable and a pleasure to work with .. thanks for a great experience . I am a happy customer


Great

5
tuffgmc on 10/30/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great as usual with this being the sixth vehicle ive bought here. Always treated with respect. would never go anywhere else. Adams jeep for life.


Matthew is my hero

5
Beanmachine822 on 10/28/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

What a great guy, he's the bomb.com I love him so so much. You'll love him so so much too, come see him


these guys are the best

5
daniel herr on 10/26/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

please if you live in Baltimore PLEASE take the drive to see these folks, it will be well worth it. I bought a jeep from them in 2015 got a fabulous deal. BUT more importantly they answer their phone and you talk to a real person and boy do they know JEEPS. I have gotten so much a of run around from local Baltimore dealerships, with lousy service, incomplete service and over charging here in baltimore i will not go to any other dealership. if you are dealing with service ask for John loucks he will set you up.


Professional and friendly service

5
Powls on 10/25/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We are very happy with the service from Adams Jeep. They all did their job well and made us feel comfortable. It was easy to decide to make a purchase there. Thanks to Jay Patterson for all of his help.


Great Experience

5
Mary Tharp on 10/23/2016

Customer Service: 5.0 Friendliness: 5.0 Overall Experience: 5.0

Buying a car at Adams Jeep was a fun experience. First they ask what you are looking for and then show you several options with no pressure to buy. Everything was thoroughly explained in a friendly atmosphere. My salesman, Jay Patterson, was like a next-door neighbor!! Thank you, Adams Jeep!


Quick and painless!

5
Jess F on 10/22/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I always dreaded buying a new car because the process in the dealerships can be long and mentally painful. Adams Jeep, and their salesman Keith Cook, made this experience quick, easy, and stress free! So happy I only "stopped by for a test drive". I went back a day later and walked out with my dream Jeep without spending the entire day there.


Whatever it takes

5
ashives on 10/22/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

From the business manager to the appraiser, the team at Adams jeep do whatever it takes to get you in the jeep you want. I am very happy with the service I received.


Great service, Great vehicles, Great people!

5
Jeepinkc on 10/21/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Keith was awesome to work with. When the perfect Jeep for me wasn't on their lot, he walked me through the process of ordering one. In the time it took (shorter then we expected) to get my Jeep, we decided to get one another Jeep at the same time. Keith made this whole process simple, no stress, and fun! He even came to work on his day off to accommodate our schedule! This is not the first Jeep I've bought from Adams and I'm sure it won't be the last!


Very Happy-Wayne and Jay are great!

5
mpaice on 10/21/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Jay and Wayne did an excellent job finding me a safe, cost-effective, and reliable car. Jay was incredible to work with and making this a possibility. I was certainly a stubborn car-buyer but he was patient and understanding with all my concerns. I can't say enough great things. Wayne was wonderful with helping me stay within my budget and getting all the details into play. He is definitely the Sales Manager to work with during this process. Neither made me feel pressured, not once.


Great service and amazing staff!

5
metzger9976 on 10/21/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I've dealt with Adams for over two years now. I've browsed their inventory, used their parts department to make repairs, and now purchased my brand new 2016 Renegade Trailhawk. I am overly pleased with the service I have received since the start, and would definitely recommend anyone looking for great Jeeps at a great price to come to Adams!


Turning Lemons into Lemonade

5
fldair on 10/21/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

So, long story short, our Jeep ended up being a lemon, another dealership would not even deal with us, however, Adams did, from the beginning of our issues with the first one and the many times they tried to get it right, (not their fault, to the final decision by Chrysler to replace our old one with a new one, and the subsequent parts changeover from the old on to the new one, they were outstanding. And amazingly fast and always helping. I once again maintain, Adams is the best dealer in Maryland!!! If you don't go to them, prepare to be disappointed with your choice.


Great Service, Great Experience

5
tptman on 10/19/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Came in on Tuesday to look at Jeep Cherokees. We worked with Keith Cook. It was clearly evident that Keith was knowledgeable, friendly and really went the extra mile to help my wife find her perfect car. We had a great time, and will definitely buy from Adams(and Keith) again in the future. If you are in the market to get a new/used car, Keith Cook at Adams Jeep is your man!


Great Customer Service

4.5
PAGirl on 10/19/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 3.0 Overall Experience: 5.0

When the Jeep I wanted wasn't on the lot at Adams, Steve and Keith went out of their way to find exactly what I wanted in a price range that I was comfortable with! Adams Jeep was great to deal with from beginning to end!! Thanks Steve and Keith for making my first Jeep buying experience a great one!


Sales staff doesn't care about the customer.

2.2
Ray Taynor on 10/19/2016

Customer Service: 1.0 Buying Process: 1.0 Quality Of Repair: 4.0 Overall Facilities: 3.0

I have bought a number of Jeeps over the years from Adams and I must say that my dealings with the sales staff has been less than desirable. The sales manager is a good person to work with, he seems to work hard to complete a deal and make the customer happy. However, the rest of the sales staff needs work. My experiences with the sales staff, they continually failed to keep me informed, made sarcastic comments when a deal doesn't go thru and have a general overall don't care attitude. Needless to say, Adams has lost a customer


great service

5
linda2016 on 10/17/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Excellent. This is my 3rd jeep. Receive great service from Adam jeep. Personnel are very knowledge about their jeeps. Take time to explain every thing about the functions in the jeep. If I buy another jeep it will be with Adam jeep. If I have a problem they are right there to help me with and question I have about jeeps. Service department is great. Well the whole place gives great service. I wasn't planning on trading in my current jeep, but my granddaughter got a smaller jeep and I liked it a lot. Talked with Keith Cook and I decided to down size (no pressure) from anyone. They were/always great to work with and they gave me a great deal.


Excellence!

5
dulfinluvr223 on 10/17/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I can tell you that if Adams cant get the deal done then it cant be done! I went to other dealers to try to find a Jeep after mine 2010 Grand Cherokee Laredo was totaled in an accident. I have less than perfect credit and no one could help me. Adams bent over backwards to get me in to the Jeep I wanted. Keith, Mike & Wayne got it done!! The best part is that I now own a brand new 2016 Jeep Patriot with payments that are less than the ones on my 2010 Jeep. Unbelievable! People told me that once you total a vehicle that is financed that it is unlikely that you will be able to get another vehicle as nice as the one you had. Well......I beg to differ....I not only got a better vehicle but lower payments as well thanks to Adams Jeep Of Churchville! I would like to thank Mike, Keith & Wayne for not giving up on me and getting me in to my very first NEW vehicle! I will never go any place else in the future and would recommend everyone I know who is looking for a vehicle to go to Adams Jeep of Churchville!


Excellent and helpful

4.8
JordynKay on 10/16/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Quick and easy process and made the car buying experience very comfortable. Everyone was extremely friendly and helpful. I would recommend Adams to anyone, anytime!


New Jeep Purchase

5
Janesredjeep51 on 10/15/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great experience at purchasing a vehicle from this dealership. Looked at all the inventory I was interested in and worked up the best deal on my favorite Jeep. No xxxxxxxxx. Straight forward. Give me the best deal possible. Keith Cook is an awesome sales person. He made your I got the vehicle I wanted at the price I could afforded. Very pleasant individual. Everyone in the salesroom was very pleasant as well and smiled!!!


Best car buying experience

5
mdfxm59 on 10/15/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

No pressure with courteous service and great information on all things jeep. The salesman was easy going and the financing and service areas were equally friendly and accommodating. Just a great stress free environment that stands above the rest.


They went above and beyond.

4.4
swkane21154 on 10/13/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 3.0 Overall Experience: 4.0

I really feel like everyone at Adams Jeep went above and beyond to make sure that I was happy and got the vehicle that I wanted.


Easy transaction

5
Gerres26 on 10/12/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Keith Cook at Adams Jeep was very pleasant to buy from. He did a 2017 factory order for a wrangler for me and it was a very smooth process. Communication was great and it was a pressure free purchase, i told him what i was looking for and he didn't pressure me for anything else.


Good friendly environment

3.8
Bill on 10/09/2016

Customer Service: 4.0 Friendliness: 5.0 Pricing: 3.0 Overall Experience: 3.0

I had a good experience they really work with me to get a vehicle in my monthly payment range however if a customer purchases a vehicle I believe it will be good business to make sure they have a full tank of gas and a spare key I was told they were unable to locate the spare key that they would have to call the customer who originally traded the vehicle in and get back to me on that I was disappointed about not having a spare key when I bought the vehicle


New JGC purchase

5
Autonut2 on 10/07/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Exceptional dealer ship. My sales rep. Jay was very knowledgeable, detail oriented and very pleasant during the transaction process. As a M/E I appreciated his approach in explaining the finer details of this car. I am sure Adams Jeep will further groom Jay to become one of their star sales reps. Good job Jay and thanks for your great help. Dieter Roesch


Helpful sale to out of state buyer

5
Jeep Buyer on 10/07/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I purchased my vehicle from another state. Jay the sales rep and Bill in the finance office were very responsive and helpful. I requested a lot of photos before making my decision and needed a lot of assistance to arrange shipping of the vehicle. They employees at Adams Jeep were always available to help me.


Great Customer Service

5
Melissa on 10/05/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Jay helped set up a follow-up appointment with the service department in order to get parts that were unavailable when I initially bought my jeep. His customer service didn't end with the sale! Thanks, Jay!


great salesman- great price- great deal

5
greenedodge on 10/03/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

good place to buy a new car- no pressure and easiy to work with. would highly recommend to anyone wants to purchase a new jeep- live in Pa and it was worth the drive


Very easy and stress free no pressure -

5
RobinS0039 on 10/01/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Our experience was great. In fact a little fun. We got a 2 year newer jeep with more options and our payment only went up $10 a month. There was no pressure from the sales person and he was very knowledgeable about the vehicle. We didn't feel great pressure to buy but the deal was really just to good pass up. Sales person even helped up clean out our old jeep! The finance part was just as quick and easy. No pressure there to buy extended or extra warranties. We will definitely be back


Problem with my steering column

5
Cpez634 on 09/30/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Made an appt. for a problem with my Jeep. Diagnosed and fixed and luckily under warranty. I was out in less than 90 min. Well worth the drive from Annapolis MD knowing I would get honest quality work done. Thanks Adams Jeep!


Great Experience

5
MICHAEL A JONES SR on 09/30/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Keith and Wayne made me feel that my business was valued and appreciated, they worked very diligently to get me the best deal........Thank You


First new car

4.8
Worker on 09/29/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Great job by jay and the entire gang. Went above and beyond fitting us in for our first free oil change as well. Thanks again


Jay is The Best Salesman in the World!

5
TAMIKARHUDSON on 09/27/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Thank you Adams Jeep of Md and Jay, I love my new truck... Jay gave me the best and affordable deal ever... I couldn't turn it down... I'm a very happy customer....If you ever come and visit Adams Jeep, I recommend you to ask for Jay....


I wouldn't dare go anywhere else

5
revjack75 on 09/26/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I don't even know where to start! From the moment I got out of the car on the lot Jay very welcoming, I felt like he wanted whatever I wanted and not to just scam me into a car. It took us a minute because I had bad credit but that was no match to Jay he worked and worked and worked even after hours and I walk away with a Jeep I love and can afford! The next vehicle I buy will be from JayShop him first! Shop him last! Either way come see Jay


Very Satisfied!!

5
Lil Mama on 09/26/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I would like to say Thank you to Keith Cook and all the wonderful guys at Adams Jeep on Churchville Road in Aberdeen. They were all so knowledgeable and such a pleasure to work with. I was in and out of Adams Jeep in less than 3 hours and that includes the time of me wanting to test drive several Jeeps. I was able to find my dream JEEP and I couldn't be happier. I will be referring all of my clients, family and friends to Adams JEEP in Aberdeen.


Quick, convenient, and trouble free.

5
anoshkal on 09/20/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Overall Experience: 5.0

I was in need of a car and this dealership was closest to me. I bought a jeep renegade that I love in less than 2 weeks. They were polite, thoughtful, and gave honest descriptions and recommendations of cars. Mr. Matt Paoletti, Mr. Huth, and Mr. Louck were very good and helped us get the car I wanted.


The Best Place To Buy A Jeep! Period

5
MikeJeeper16 on 09/20/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I would like to take a moment to say THANKS! This is our second Jeep from Adams and will not be our last. We have been taken care of in so many ways by Adams staff, Matt who was helped by Ian were great with the sales process, Wayne has always been VERY fair on our trades (2 now) and Mike in finance has always looked out for us with the financing. It doesn't stop there though, on our first Jeep when service was needed John always has gone the extra mile to make sure we have been taken care of... if for some reason John was not available Anthony has stepped right in and done the same. I can't say enough about the Adams Team. I have always told anyone interested in a Jeep (stock or lifted) go to Adams, they WILL take care of you! Truly a different than "the normal" dealership from top to bottom. Thanks Guys!-Mike and Erin


Awesome!

5
Eazyezekiel on 09/17/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I bought a jeep patriot 2 years ago and I came back to trade up. Jay was great we found a jeep I liked and we were able to trade in my old one! Nice guy very professional and helpful.


TOYOTA COROLLA

5
Annette on 09/15/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Jay was very helpful. He went above and beyond to meet my needs in making this purchase a success. Job well done. Thank you so much Jay. !!!!


LOVE MY NEW JEEP!!

5
Judy Starling on 09/14/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Keith and the whole finance team go OVER and beyond to make your purchase happen and go as smooth as possible! They have been AMAZING! Thanks again Keith you ROCK!!


Great Service Staff

5
racingteje on 09/13/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

After dealing with another local Jeep dealership through a mechanic, we finally brought our Jeep to Adams. Danny and John could not have been kinder, more helpful, knowledgeable, and honest. They told us exactly what needed to be done, and after months with the others, in 3 weeks, they had my Jeep fixed. We will definitely utilize Adams in the future. These employees are an asset to the company. Thanks so much!


God's Blessings

5
cherokeek lady on 09/11/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

what I like about this Adams Jeep Dealership , when they say they can get it done, DON"T , I say don't under estimate Adams Jeep of Churchville, ,Md. they get the job done.


Outstanding.....we loved dealing with Jay

5
The Neatrours on 09/09/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I came out for an oil change...We always check out the new vehicles..Jay introduced his self and.I was asking about two on the lot...He wasn't pushy but very nice...We took one for a ride and I loved it.I told the dealership I was going to let my husband know about it when I got home. I was given a very good price and we couldn't pass it up...If I need another one down the road I would hope we would get Jay to help us. Thank you The Neatrours.


Great sales experience

5
2547 on 09/07/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I went into Adams Jeep looking for a 2016 Grand Cherokee Limited with upgrades. Went there because I knew Steve and how trustworthy he was. When we sat down and he knew what I was looking for he got his team on it to find my car. I was handed over to Matt and he made things very easy to get things done. I could contact him with any question through text or calling and made things so much easier then living on the phone. Everyone was very professional and listen to what I wanted. Thank You Matt and everyone that help me.


disappointed

1
downhillracer on 09/06/2016

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Pricing: 1.0 Overall Experience: 1.0

I had several emails back on forth on a new Jeep and my trade. I was assured of a great deal so I made the trip to the dealer. The salesman wasn't there so I dealt with an assistant who was very helpful. I wanted to go home to think about it. They really did not have a new factory Jeep, only lifted Jeeps and I was concerned how warranty issues would be handled since I did not want to have to drive two hours every time there was an issue. This is when I got turned over to Frank who made the high pressure sales push. I felt he was unprofessional and even disrespectful to me in front of my family. I left and never heard from them again. They lift all of the Jeeps and charge a ridiculous charge for it and use inferior parts in my opinion. Last, any deal that is good today will be good tomorrow if it is from a reputable dealer. I'll stick closer to home in the future.


Good dealership overall

4.2
Stew7710 on 09/06/2016

Customer Service: 4.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 3.0 Overall Experience: 4.0

My pre-sales experience with Keith was very good, 5 stars. After traveling 100 miles to the dealership, he made certain the paperwork went quickly. When I had a major issue with the Jeep in the first 100 miles of ownership, he directed me to contact a local dealer, which made sense given the distance. However, there has not been one post sales check from him just to make sure things were going ok. Not that he could do anything specific but just good customer service. The parts department guys were great and helpful and I really appreciate their time and call back when my dealer here in VA told me my transfer case was on back order for two weeks. Based on my experience, the dealership is a 5-star for pre sale and a 3-star post-sale - 4-star final rating thanks to their parts department


Professional and Knowledgable Sales

5
Hughett on 09/04/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was shopping for a for Jeep Wrangler, but one with a little more character than an off-the-line model. Frank Imbragulio at Adams Jeep was the first to answer my inquiry and invited me for a test drive. Being a multiple Jeep owner, Frank was able to answer all of my questions and provided some valuable history on the evolution of the Jeep which lead to the improvements found in the model I was buying. During the short finance phase (Mike deserves honorable mention), Frank walked me through a complete tour of my new Jeep Wrangler, explaining each feature inside, outside and under the hood. I feel that I received a fair trade for my F-150, a great price for my new Wrangler and made a few new friends. I have had my new Jeep for over a week and I can attest the the Jeep Wave is alive and well in Maryland.


Fair Price, Excellent Sales Experience

4.8
Dave on 09/04/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Keith Cook was very helpful, no pressure, all needs were met, the trade-in went smoothly. I prefer to patronize smaller dealerships, finding them to be much more of a pleasant experience.


Amazing

5
Deejeep256 on 09/01/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Matt and Wayne were great!! Very patient with me and willing to go that extra mile to make me happy. And that they did. I test drove 3 vehicles They listened to me and explained everything to help me make a decision and I really don't think I could've come to a better choice.


Top Shelf Experience

5
HappyJeepGirl on 08/31/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My buying experience with Adams Jeep was fabulous from start to finish. From the General Manager to the salesman, I couldn't have asked for anything more. My salesman, Keith, went out of his way to find me the Jeep of my dreams, and even delivered it to me personally because of my work restrictions. I would definitely recommend these guys to any of my friends looking for new or used cars.Can finally say I'm "Livin' the Jeep Life"!!!! Yay, thank you, Keith, for all of your patience...


"Exactly What I Wanted"

5
Judy Starling on 08/30/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This is our fourth purchase from Adam's and as always they got us what we ask for in the price range we wanted. Great Customer Service! We would recommend!


Great Dealership !

5
Jeep Lover on 08/29/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I ordered my new 2017 Jeep Grand Cherokee from Adams Jeep . Keith Cook was my sales representative. He was excellent as was the entire buying experience. No pressure and no surprises. The ordering process was painless and my vehicle actually came in in much less time than expected. I got just what I wanted at a great price. It took less than 30 minutes to complete the delivery process. I was especially pleased with the design upgrades on the 2017. The vehicle was perfect. I highly recommend Adams Jeep and Keith Cook.


Customized Jeep Purchase

4.4
Brian kopp on 08/23/2016

Customer Service: 4.0 Quality Of Work: 5.0 Friendliness: 4.0 Pricing: 4.0 Overall Experience: 5.0

The Jeep was completely transformed into exactly what I wanted, couldn't ask for better service! I would recommend this dealership to all of you Jeep Lovers out there.


Recent family jeep purchases

5
Rick2513 on 08/22/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We just purchased 3 jeeps at Adams and the staff could not be more informative and patient. Matt, Frank and Jessica were very accommodating and Wayne was able to get our financing in order.Overall an extremely pleasant experience


Best Dealership in Maryland!

4.8
Ndemicco1 on 08/19/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

They had exactly what I wanted and had me driving off in my new jeep that day! Customer service was fantastic and my experience was delightful! Wouldn't go anywhere else!! Thank you Adam's! Also a big shout out to Frank, Matt, and Jessica for all your help!


Worth the drive from VA for a great experience!!

5
Mojave Hard Rock on 08/17/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We had a fantastic experience with Adams Jeep in Aberdeen. Keith was simply awesome to work with. No sales gimmicks or games, he was fair and honest and respected our 100 mile drive to the dealership. We had visited all of the big names in the DC Metro area but we are so happy to have met Keith. The team at Adams are Jeep enthusiasts and this made for a better experience. The entire process was efficient and no surprises. We were in and out in less than an hour.


Most Enjoyable car (Jeep) buying experience ever!!!!

5
chally2012 on 08/17/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

It took several months for me to go from initial e-mail to Keith to meeting him face to face. Keith took it in stride, no pressure, no pestering follow up e-mails every day.... When I finally came in, we went out to the jeep I mentioned I was interested in, took it for a test drive and came back to discuss things. Not once did I feel pressured or made to feel uncomfortable. I know I had presented a few challenges to them with my trade ins, and requests for the scope of my deal. Everyone took it all in stride I had one vehicle on site and another was 50 miles away. They offered to have someone drive me home to get my other vehicle to make things a smoother transition, going from two vehicles to one. The Staff who assisted me besides Keith, From Greg the driver, Wayne (Sales Manager I think), Finance person(I apologize for forgetting her name, All courteous, friendly and professional. Especially Keith, Very knowledgeable concerning Jeeps and very helpful with trying to make sure that what I got was what I wanted and that I was satisfied before we closed the deal.Over the years, I have purchased a LOT of vehicles and by far my experience here at Adams was far above ANY of the other Dealerships in Maryland. It should be a requirement for other dealerships to take notes from Adams on how to sell vehicles that people want.... not just sit back and order from a cookie sheet as so many dealers seem to do.Thanks again Keith and the Entire staff at Adams for a Fantastic experience from start to finish.


Knowledgable and easy to work with

5
Hyperjeep on 08/16/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great salespeople - Keith was awesome to deal with !Friendly and customer driven throughout the process.The finance process was easier than most I have ever dealt with .


Great Experience - Experts in all things Jeep

5
Adam Brunson on 08/16/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Keith was great. He walked through all the different Wrangler models and assured me no question was dumb. Only took two days to have it lifted and everything installed.


A Family dealership that treats you like family!

5
James W on 08/15/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Adams Jeep is a family owned, family operated dealership where all employees seem to be like a family. This is not your typical dealership, do not expect, take a number, get in line typical dealership treatment! What to expect, a very family like oriented, laid back dealership, when you meet a sales associate it is as if you are meeting a new friend for lunch, you get to talking, mention you like a vehicle and it is as if the new friend mentions very friendly like, we'll you know I happen to have one of those for sale, the conversation then becomes a very trusting one as if you are buying from a friend or family member not a dealership! As far as the level of service, discounted deal, financing and everything else that comes along with buying a new vehicle, they are simply the very best at what they do, not only do they have a "we can make this happen approach" you somehow feel relaxed and trusting beginning, during , through the finish and after the entire process is completed, you still feel trusting, you feel as if you had just made friends even though you have spent money on a new vehicle! Absolutely amazing buying experience, one you can not find anywhere else period, I am of course speaking from personal experience however having purchased over 30 vehicle (8 from Adams) in my lifetime I can say there is not a single dealership that I would rather spend my time in than Adams! If you are the type of person who is impressed by multimillion dollar buildings with 65" televisions everywhere and see this as you experience not caring how cold and calculated you are treated when purchasing your vehicle but feel special because the building itself and ammendities makes you feel important, well than Adams is not for you, the building is nice, inviting, warming and comfortable but make no mistake you will not find you are walking into a 25 million dollar building, a $500,000 - 50 foot tall sign out front, with ammendities you would expect at a 5 star hotel, btw how do you think those types of dealers pay for the expensive building, sign and ammendities? Well with the profits from your deal of course.Now if you want to walk into a nice place with the most friendly staff who treat you like a friend and secure the absolute best deal possible for you than Adams is your only destination!Loyal customer, friend since 2009,James W.Waxhaw NC And yes I drove 1,000 miles to purchase my most recent vehicle from Adams, a 2016 Freedom Edition Wrangler, worth every miles of the drive!A special Thank you to Jessica Mercer and John Huth, for always taking care of me and making me feel like family!


Professional and Efficient

5
fdwrangler on 08/13/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had contacted Keith by email regarding a used Jeep with some interesting aftermarket gear I liked. After discussing my needs with Keith, he came up with two different courses of action with vehicles to meet my goals. He made sure everything flowed smoothly and was a total no-pressure professional throughout the transaction. I also want to note I've been taking the Jeep I traded in to Adams for servicing the past 18 months and have been very impressed by the entire service team as well.


Smooth Transaction

5
JeffB on 08/13/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Keith made this experience go very smoothly. The first time we came into the dealership to look at vehicles, he was very helpful. He then gave us his cell number to text him with any questions. We actually did, and he responded to our inquiries. When we went back to the dealership, the trade went flawlessly. We got the vehicle we wanted at the best rate possible. We're excited to own our new Jeep. Thanks Adams Jeep!


Great experience dealing with Keith when buying my 2016 Jeep

5
godobldmd on 08/09/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Keith was a pleasure to deal with during my recent purchase. He dealt with me online and face to face and was a true professional. I would buy from him again when my need arises.


Awesome experience!

5
thinblueline63rd on 07/28/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Just bought a truck from Frank at Adams. I can't explain how impressed I was with the professionalism and down to earth staff I delt with here. I'd challenge anyone to find a better place to do businless with.


Excellent again...been buying Jeeps from Adams since 2000!

5
Brooks Bradley on 07/25/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The entire process was handled very professionally by Keith. I also purchased a Jeep from him in 2012. He has done a terrific job each time!


Great experience, down to earth employees!

5
laura&gary on 07/21/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We love our Jeep and Adams Jeep employees were able to answer all of our questions, especially Frank who was extremely knowledgable!! Everyone was down to earth and friendly without any pressure. Were also very patient in answering our questions and all the test drives. Great customer service! Thank you Frank. Gary and Laura


My new Cherokee Sport

5
Richard Spellman on 07/21/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was looking for a new car and wanted to shop local. I called Adams Jeep and spoke to Keith. He was a great help and got me in my new jeep. Everything was explained in detail and was a very easy experience. Mike Davidson in the Financing department was excellent. I could not be happier with myvisit to Adams. I will be recommending them to all my family,friends and co-workers.


Outstanding purchase

5
mniemann on 07/18/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We searched many dealers and brands and continue to come back to Adams. Appreciate everything they did to make this a positive experience. Frank helped to keep what can be a stressful situation by remaining calm and focused to make this work. Thank you.


Great Buying Experience!

5
bshafferman on 06/30/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Keith, the internet salesman, did a fantastic job helping me during the jeep wrangler sales process. Wonderful customer service at this dealership! Check them out!!


professional, courteous

5
reihart,karen63 on 06/30/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

excellent customer service from Keith Cook and everyone at Adams Jeep. Worked with me to get best price possible.. weekly update on when vehicle would arrive


Perfect for our busy lives

5
Tod on 06/29/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We are both self employed and lead very busy lives. Keith was attentive to our needs and spent the perfect amount of time with us. He understood our hectic schedule and was more than accommodating. It definitely helped that they had a large selection of Jeeps, it made it easy for us to find the perfect one for us.


Excellent service

5
Kimberly on 06/28/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Excellent customer service. I had spoke with Keith over the phone and contacted him via email. Contacted him 35 minutes prior to arriving at the dealership and the vehicle I was interested in was sitting at the front door.


Save yourself !

1
JordanS on 06/28/2016

Customer Service: 1.0 Overall Experience: 1.0

WARNING !!! This was the worst car buying experience all around. I was lied too, I was assured everything on my 2015 pre owned wrangler was under warranty with the lift and tire pkg Adams installed. 2 weeks after the purchase I'm have issues, take it in just to be treated poorly and find out they "can't do anything for be because of the tires ". Not to mention all this is after being pulled over by a state trooper because the 40k Jeep DID NOT PASS M.S.I !!! I was told by the fix ops director "don't worry about it every once in a while you have to support the boy in blue and just pay the ticket "... WowThey had "overlooked " several things! Very shady


WORST EXPERIENCE - WOULD NOT RECOMMEND

1
Kelly Wigfield on 06/28/2016

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Pricing: 1.0 Overall Experience: 1.0

Hands down, WORST service my family has ever received. It's truly a shame that you walk in a dealership that is supposed to be ranked number 1 on the east coast to be treated so poorly. From the very beginning, the comments made were very unprofessional. Phone calls were not returned after the purchase with questions, and had problems with the title due to incorrect mileage that was an issue on the dealers end. Had the vehicle in service for a vehicle malfunction that is UNDER WARRANTY (2015 JEEP WITH 13K MILES) and we are told the issue cannot be taken care of. Maryland State Inspection was NOT done correctly and this vehicle WOULD NOT pass if anyone with a normal set of eyes would look at it. The Sales Manager John Huth even proceeded to hang up on us on the phone when we requested to speak with a general manager. I will NEVER bring our Jeep back for service nor purchase another vehicle here. When you walk in a dealership and spend over $40k, you don't want to be treated like total trash. Scummy dealership all around!


Awesome Experience

5
K&A on 06/27/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was looking to purchase a vehicle for my son. I was not sold on a Jeep but agreed to be opened minded. My son had done a lot of research on the Jeep Wrangler and had many questions, as did I. We visited Adams and met with Crystal McLaughlin. Crystal treated my son with respect and answer any ad all questions he had regarding the vehicle. We visited a number of other dealers in the area, but they seemed to not take my son seriously regarding his future purchase. We returned to Adams and test drove several vehicles. There knowledge and professionalism is impressive. I was not looking forward to the whole car buying routine, but I have to say that I have never had a more pleasurable buying experience. In addition, I am now a Jeep fan!


Hassle-free experience

5
Wendy Baur on 06/23/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Keith Cook was fantastic to work with. He did not pressure me into anything that I did not want.He was very informative and upfront on the vehicle I was interested in purchasing. The whole experience was absolutely wonderful from test driving the car to all of the required paperwork.I have brought vehicles from Adams Jeep in the past and will continue to do so in the future.wbaur


Baller Status!!!

5
mamyers on 06/20/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Frank was wonderful! Super nice, very informative, and laid back. I never once felt rushed and he took my best interest into consideration and he was VERY patient with me too. I know I can be indecisive, but Frank really helped make a dream become a reality :) Now I am part of the Jeep family and couldn't be happier! I'd highly recommend any of my friends or family to go see him!


Very good experience

5
rpooleusa03 on 06/17/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I worked with Keith Cook and he was always avail to answer my questions either thru email or texts. Up front and honest with all his answers.


The Right Place to Get Your Jeep

4.8
Chris Cromwell on 06/15/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

What you get here that you won't get anywhere else is variety. I came looking for a used Wrangler and found options I would never have dreamed of. With a kid and a dog, I had intention of getting a 4dr and left with a 2dr feeling completely satisfied. What Keith gave me was more than reassurance, it was experience. I've never owned a Jeep and it was great having someone who literally grew up with them giving me a tour and answering questions with real life experience. Even more-so this dealership will bring you into the Jeep family with open arms, unlike many other dealerships that have a stale approach and just see Jeeps as inventory that needs to be moved. Every car I've owned has been "good for the moment" and nothing more. Come to Adams Jeep with the enthusiasm of someone who's finally getting the car you love, not the one you had to settle for.


Great Experience at Adam's Jeep !!!

5
R&P on 06/15/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Very Friendly staff from start to finish .. everyone works there very helpful, They did everything they could to make the transaction smooth simple and quick. They have additional products you can add on they did explained well about it but neither forced to do something you are not sure about nor any hidden charges. We felt very comfortable dealing with Crystal and Karen. Thank you ....


The Best Jeep Dealer

5
Irish Girl on 06/11/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This is my sixth Jeep that I've purchased from Adam's Jeep and would never consider going any where else. Best price and service department.


Jeep Jam 2016

5
Robert Battista on 06/09/2016

Overall Experience: 5.0

Just attended the 2016 Jeep Jam with several hundred others. Keith and his team made sure everyone had a GREAT time. Didn't do the obstacle course, since my classic likes to stay pretty! But it was great watching all the others get dirty! My grandson will be ready for a Jeep next year, and I'll bring him to Adams.Bob


Excellent Service and Prices

5
football mom on 06/07/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have been a customer for over 15 years, have bought 4 vehicles and all my service gets done here. This place is run exceptionally well and the customer service is outstanding. I anticipate being a customer for as long as we are all still around.


Best service department in the entire DMV area!

5
Michael Cogar on 06/06/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The best service department around. JOHN, ANTHONY AND DANNY all deserve a massive pay increase for their great customer service and their work at Adams Jeep Jam!


recent purchase of Jeep Wrangler

5
troutboy663 on 06/03/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I recently purchased a Jeep Wrangler for my daughter at Adams. The pricing was very fair and the service was outstanding. I have referred multiple folks to Adams and all have had great experiences. Their custom work is unparalleled in this region. Thanks Keith for great customer service.


Great Experience

5
Supermomkolb on 05/30/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Adams Jeep and Keith Cook made the entire car buying experience painless. Keith was very informative and answered all of our questions regarding the differences between the different models. From start to finish everything was exactly as stated and on the up and up. We know from past experience with Adams that their sales and service departments are one of the best. Highly recommend them to anyone looking to purchase a new or used vehicle.


Best experience ever at a dealership

5
sweetP42 on 05/28/2016

Pricing: 5.0 Overall Experience: 5.0

Tim Frederick and his team made my car buying experience record fast, and painless. I never felt pressured during my experience, and Tim helped to find the right car for me. I'll definitely be a repeat customer!


Awesome Team!!!!!!!!!!!!

5
Navy1 on 05/28/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

At the time of purchase Keith Cook made this a very successful car buying experience. What a team!!!!!!!!!! Best jeep dealership in the area this my third experience buying a Jeepfrom Adams Jeep form my first to the third this is a fantastic team. Making you feel like your part of their family. Would recommend Adams Jeep dealership to anyone!!!!!!!!!!!!!!!


They try.

3.8
Jeepsuck187 on 05/24/2016

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 2.0 Overall Experience: 4.0

They will work to make things right. Had issues after service was done and they made the corrections to put me at ease. Good job John.


Great Experience!

5
Jeep2016 on 05/24/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This is the second opportunity I've had a chance to work with Keith and the Adams Jeep team. The first time I bought a Jeep in the Philadelphia area and took it to Adams, 85 miles from where I live, because of their reputation in customizing Jeeps. The work they did 3 years ago was fantastic. Because of that, it was a no-brainier this time to build my Jeep from the bottom up with Adams. Keith helped me order exactly what I needed from Jeep, and when it came in they did another fantastic job customizing it. The experience was seamless from beginning to end and they bent over backwards to make sure everything came out perfect. My advice to anyone buying a Jeep, or customizing a Jeep...Adams is the way to go!Keith., thanks again for everything!Eric Williams


Great experience

5
Chrisjeep1 on 05/18/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Keith and everybody at Adams are great! It was a great experience! Best Jeep dealer in the area, hands down! I would recommend Adams Jeep to any one that asks!


SO EASY

5
My new Jeep on 05/14/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Keith took the hassle out of buying a new vehicle. He was able to answer all our questions and took time to explain everything to us. We did not feel rushed or pressured. Everything went very smooth including the paperwork. We were in and out quickly. If we buy another Jeep, we will definitely come to Adams.


No better place to go

5
Dawn Regner on 05/14/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Adam's Jeep experience was the best! I went in upside down from a previous vehicle and loan. John and Jessica saw to it that I left completely happy, without feeling pressured. I am a customer for life because of it!


Professionalism from beginning to end

4.6
PT314159 on 05/11/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 4.0

All inquiries were answered promptly and professionally. Any concerns I had were quickly addressed and it was a bonus to have communications nicely documented by email. I will definitely contact Adams Jeep for my next vehicle.


Excellent customer care! 3rd Jeep from Adams...so far!

5
DrVictoria70 on 05/10/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I received outstanding sales support from Frank Imbragulio and definitely recommend seeking him out if you are considering a purchase. He was very knowledgeable but not pushy at all. The sales manager (think it was John Huth?) was extremely nice and gave me a great trade in value-way over Blue Book. Of course I have to say I kind of expected that since I was trading an awesome Jeep I purchased and serviced at Adams! Overall, I had a very pleasant experience, which is unusual to say about buying a car. Frank also stayed very late one evening to accommodate my crazy schedule so I wouldn't have to wait a day longer for my Jeep. He is just a super nice guy and taught me a great deal about off road equipment/upgrades. Definitely seek him out as a sales consultant. And Adams has an excellent stock of lifted, super cool Jeeps to choose from.


Excellent Experience Purchasing First Car

5
clnmustardJK on 05/10/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This was the first time either me or my wife ever purchased a brand new car. Keith made it a great experience with no pressure and quickly found a vehicle that met everything we were asking for. In the end my wife found the dream car she has wanted since the Unlimited's came out which is a yellow with a black top. Keith even took the time to stop in a parking lot and allow her to practice driving a standard. Keith helped us out in every way possible and I have no negative comments about the Adams Jeep dealership or our experience that Keith provided. Will definitely recommend to everyone and will be back in the future for any future car purchase.


Love Adams Jeep!!!!!!

5
taratrav06 on 04/28/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great experience!!! I will be recommending Adams Jeep to my Family and Friends! I will be back in the future! Keith was outstanding so was the rest of the staff. Keith thank you for getting me into a great Jeep. I love it! Also like to say the woman in the finance department was wonderful I would like to thank her to but I do not remember her name. Thank you for a great experience!


Go to Adams Jeep for ALL your Jeep needs and sales!

5
Call of Duty Rubicon on 04/27/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I needed the gaskets changed on my Rubicon and they did a great job and got my Jeep fixed at a fair price.If you want your JeepThey have a great selection go new and used Jeeps as well as some Wranglers built out.They do need a much bigger shop to accommodate all the business and stock.I would do business with Adams Jeep again.


Love Adams Jeep

4.8
Bmac1334 on 04/23/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Adams Jeep treats their customers the way you expect to be treated by a service provider not the way you normally see things anymore! They pay attention to detail, do amazing work right on the premises for all your Jeep desires. They can take a cookie cutter Jeep and make it as rough and tough as you want it!Easy to get to, great people, good quality work and a customer service like no other. I have bought two Jeeps from Adams and if I buy another one it will be from them as well. There work is so good, I travel the hour and a half to get the services done by them because I know it will be done right the first time.Top notch all the way!!!


Best car buying experience

5
Cconti1 on 04/23/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great experience, will be back in the future! Keith gave me a great value on my trade in and got me into the Jeep I've always wanted!


Great service, fast and efficient

5
Produce guy on 04/22/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was totally pleased with dealing with Frank, he made sure I was aware of everything from tires and rims, to owning a Rubicon. I had a Sahara, and was happy, but this is the Jeep I've always wanted. Thanks for making it happen. 100% satisfied and will be going back there for my next Jeep after this one:) Pete


Great Service

5
Mike Nelson on 04/17/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Very smooth transaction. Staff was knowledgeable and friendly. We found what we wanted at Adams Jeep. Keith Cook was very thorough and listened to what we really wanted. My wife is very happy with her truck. I will refer anyone looking for Jeep or quality used vehicle to Adams and Keith!


Chuck is a good guy, service not so hot

1.5
99Jeep on 04/17/2016

Customer Service: 2.0 Quality Of Repair: 1.0

In short, I brought an older Jeep in for service in 2015 and got a new clutch. Brought the vehicle in 10 months later for other issues and they (apparently not looking at the service history) recommended a new clutch. They never admitted any fault on their part.


Wonderful!

5
lisa0247 on 04/15/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have been stalking a Jeep Wrangler for quite some time. I knew I was upside down in my trade but I decided to go "look" anyway. Adams made it possible for me to purchase a Jeep. I am very happy with my new fun ride. My Salesman Frank Imbragulio was great. Very professional and accommodating to me. We talked briefly on the phone and he had the vehicle I wanted to look at ready and waiting for me when I came in. I bought the very same vehicle. The sales manager was very helpful in getting the numbers to work for the deal to be acceptable for me. I have bought several vehicles in my life and this was by far the least stressful. My salesman Frank Imbragulio's knowledge of the Jeep I purchased was quite impressive. Buying a car is a huge financial commitment and can be a very stressful experience. I am very thankful to my salesman and Adam's Jeep for making this experience a comfortable one. I do not think I will need another vehicle any time soon but I will return to Adams when I am ready and I will recommend them highly to my friends and family.


Unique Product, Good Buying Experience!

5
Kris on 04/14/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

In addition to having a product that has a unique brand cachet and pretty much sells itself, Adams Jeep brings their customization skills to the party. They provide brand-new Jeeps with after-market lift kits, big rims and tires, all ready to go out the door, with a lifetime warranty. This is truly a one-stop shop experience if you want a lifted, customized jeep at the get-go. In addition, Keith Cook and the rest of the sales team are a pleasure to work with - they are ethical, patient and not pushy.If you're looking to buy a Jeep Wrangler, go to Adams without hesitation.


Honest, helpful and looking out for the client!

5
gotmycar on 04/12/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I bought a trade in vehicle and they made sure it was the best it could be in the short time they had it. I drove 5 hours to buy the car and they couldn't have been more helpful and accommodating. If you are in the market for a Jeep , I would definitely go see them.


The best and easiest dealership to purchase a car

5
patsylandshark1 on 04/01/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Overall Experience: 5.0

Adams Jeep is the best dealership to deal with. Everyone who works there are ready to answer all and any questions you have. We only had a limited amount of time and they met all our expectations!Jessica Mercier was an outstanding sales person! She knew what she was talking about and could answer all of our questions without hesitation! Yeah for Jessica! We are very happy with our 75th Anniversary Jeep!!!


Do you want a customized Jeep from a dealership? I did!

5
Kevinlawson on 03/27/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

First I went to another dealership. I was not pleased with the trade in offered. I was also not satisfied with buying a stock Jeep. I have owned 6 jeeps and I knew exactly what I wanted. One of my employees told me to go to Adam's Jeep if I want to buy a jeep in Maryland. So I did. I was very pleased at the knowledge and professionalism of Crystal the sales person. She walked me through everything step by step. She made the whole experience great. She sent me photos as my custom jeep was assemble to make it an interactive experience. I am very excited about my new Jeep. Would I recommend Adam's Jeep???. Yes. I just sent my daughter down and she bought a Jeep Sierra Wrangler. I was very pleased with the trade in I was given and the price I paid for the Jeep. This is the place to buy a Jeep in Maryland and Crystal is the person to help you get what you want for the price you want!


Best dealership ever

5
Liz batten on 03/23/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

thank you to everyone! Keith and the folks at adams bent over backwards to see that I got the exact jeep that I wanted! Very attentive, knowledgable and prompt. I couldn't have asked for a better experience.


Great

5
KAYLA N GREEN on 03/20/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I highly recommend this dealership. Scott Cheovront was my sales man & he was so great. He made us feel very comfortable, and he was very relate able. He took the time to explain everything to us, and did not show me anything that was out of the price range i gave him. Overall it was a pretty quick process, and a enjoyable one. I will send any future car buyers i know to Adams Jeep & i will recommend that they ask for Scott.


Amazing service!!

5
Chriscmnj on 03/15/2016

Overall Experience: 5.0

I recently purchased a jeep from Adam's jeep and could not be more pleased. The staff was friendly there's no pressure to buy and they treated me like a neighbor not a client. I will definitely be returning to Adam's jeep as a loyal customer. Thank you for everything!


New Vehicle

5
Farrell on 03/13/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This was the easiest and quickest car buying experience we have ever had.Keith, Ray and Mike were awesome.Hope the vehicke is half as good as the sales staff.We love our new Patriot.Farrell & Martha Dreisbach, Jr..


jeep number two from Adams jeep , of aberdeen.

4.8
rubicon13 on 03/13/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

To start , this dealership will go above ,and beyond to get you into the vehicle that you want no matter what has to be done. They do their best to treat you like your family . The people at Adams are more than just sales people they are your friends as soon as you walk through the door ,no pressure to sell you what they want you to buy , they listen to what you want ,or need to get you into the range of vehicle price and type that you are looking for . I would tell anyone that is looking to buy a jeep or any other new or used vehicle they need to see the folks at Adams jeep Aberdeen first they will need not look any further . They will find what they want there


Always a wonderful experience at Adam's Jeep

5
Jaraxal on 03/12/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I'm a repeat customer of Adam's Jeep, and particularly Keith Cook. They take the time to understand your needs and are not pushy. I've always been well taken care of and given fair deals. I was in and out this morning in under 2 hours for a new purchase.The service department is great at Adam's as well. You can't go wrong no matter what your Jeep need is. Go to Adam's and ask for Keith!


Got in, and out.

5
trcoen on 03/11/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had very specific wants for my Jeep. I was able to get the vehicle I wanted and got out in record time. Sales team helped to make the process quick and painless.


"Always a great experience"

5
binibadass2122 on 03/07/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Adams Jeep has always been great with us. We've purchased so many Jeeps from them for years and years and the sales experience is always outstanding. Jessica Mercier and John Huth are awesome. Thanks again we love our new addition.


Good experience

5
DrSubatomic on 03/05/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Knowledgeable, friendly, and had the combination of features on the Jeep that were perfect for my needs. I'll check here first when I am in the market again.


Best Jeep Dealer in Maryland

5
Tony on 02/29/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Adams Jeep is the best dealership to get your deal done! They went above and beyond to get my financing just right and I was able to buy the exact jeep I wanted.


A great experience

5
slkoss on 02/28/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Overall Experience: 5.0

This dealership rocks. The sales experience was wonderful. The selection of Jeeps is amazing. Scott Cheuvront was our salesman and has a wonderful mix of knowledge, understanding what the customer wants, and making a trip to the dealership fun. Everyone we dealt with made us feel like we were part of the Adams family from the moment we walked into the lot. I would highly recommend them for all your Jeep needs.


Highly Recommend!!!

5
newjeepgyrl525 on 02/26/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Keith was very helpful and made this one of the easiest buying a new car experiences ever. I appreciate all of the help that Keith provided, and I would recommend him to anyone.


2nd Jeep

5
DGoss on 02/26/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Came in to get a Wrangler for my wife as her car was near its end. Great dealership to work with. I bought mine from them last year and the service team has been amazing as well. Will be doing business with Adams for a long time to come.


EXCELLENT CUSTOMER SERVICE

5
Wildwood4Shore on 02/20/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have purchased a few vehicles from Adams Jeep and have always had great service. My most recent experience tops all others. Internet Sales Manager, Keith Cook, demonstrated excellent Customer Service satisfying my buying needs. He was very thorough explaining all aspects of my New Jeep Grand Cherokee. I felt very comfortable driving home since I was familiar with most of the vehicles options. Adams Jeep made my buying experience smooth and friendly. I look forward to my future business with Adams Jeep.


3rd Vehicle

4.8
Bcrostley on 02/19/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

This is the 3rd vehicle I have bought from this dealer. From Crystal in sales to the service department -- this is by far the best dealer I have ever had the pleasure of buying a vehicle from.


Happy customer

5
Leeanna4 on 02/19/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I would recommend Adams to anyone. They have helped me so much with finding the best car with the right price and milage to fit my lifestyle. The people are wonderful and will answer any questions you have. They have patience and do their best to make sure your visit was helpful and worth it.


Friendly and knowledgable

5
Jeep for me on 02/18/2016

Overall Experience: 5.0

Initial impression of Jeep and sales personnel is positive. Vehicle was spotless .Convenience of location is good. Hoping that service will be on par with sales.


Pleased

5
Tim on 02/15/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The salesperson, Chrystal, was extremely helpful on the telephone when I first inquired about the vehicle. In person, she answered my questions directly and professionally. My trade-in was done fairly and Wayne made that work to my satisfaction. I have known Ron Adams for decades and had bought my last Jeep here in 2005.


Wonderful first car purchasing experience

4.8
Rginn on 02/15/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

My experience at Adams Jeep was an awesome one. The people were very friendly and willing to answer any questions myself or my parents may have had. Jessica was incredibly kind and I never felt rushed or pressured to make a decision.


Awesome jeeps

5
69camaro on 02/12/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This was my first time at this dealership and the first time for buying a jeep. I was very impressed with the inventory, If you want to buy a jeep and customize it this is the place to do it. A one stop shop. Our Sales person Scott Cheuvront was very friendly and very knowledgeable about what I wanted. Everyone was very friendly. I would definitely recommend this dealership in a heart beat.


Got me what I wanted! Right off the truck!

5
arielbrown4279 on 02/04/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Keith worked with me on the trade & financing and got everything to where I needed it to be to get me into this dream Jeep!


Best Experience Ever

5
Romain_monique on 02/03/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I purchased my first car and Kieth Cook was great. He was so nice and made sure that I found the card that was right for me. My next car I will be going to Keith


Awesome experience

5
Eustacer82 on 02/03/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

my experience with Adams was excellent from as soon as I put my foot in the door. it was a fast and efficient way to buy a car in just a couple hours and not spend all day at the dealership. they were able to put me in a newer vehicle with a lower rate. awesome experience all around I would 100% definitely refer this dealership.


Successful day w/Crystal at Adams!!!

4.7
mary721 on 02/02/2016

Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I have dealt with Adams Jeep for many years off and on and I believe that they are the most helpful and patient people I have dealt in the Automotive field. Their personnel are well trained, courteous and can answer most of your questions on the spot. If you have doubts about exactly what you really need in a car, they are very good about asking you questions about your automotive needs and walk you through buying what you need, and not suggest the biggest or most expensive. They don't seem to ever forget a customer. It seems as though they look at your experience and keep an eye on your visit so there is something that will imprint on their minds and with us, it had been quite a few years since we had been there but almost everyone remembered us and what our experiences with had been in the past. It puts you at ease and makes you feel special that they remembered you and your experience. I really wondered why I ever shopped anywhere else after dealing with Adams.


Renegade :)

5
RenegadeKate on 02/01/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

They are the best!!!!!! We had a wonderful experience during the car buying process. We will not go anywhere else!The Renegade is awesome, I love it!


Never Disappointed With Adams!!!

5
William C on 01/29/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have bought many vehicles over the years from multiple dealerships and once I bought my first Jeep from Adams I refused to go anywhere else. I have walked in to buy vehicles, used the internet with Keith and Crystal's help, and my wife and I even bought a Jeep from North Carolina everything was done over the phone. I have never been disappointed and the staff at Adams is beyond what anyone can expect of a "typical dealership experience" everyone is very knowledgeable and helpful and they are true Jeep enthusiasts. I recommend Adams to everyone who is looking to purchase a vehicle. I will be back to buy a Jeep truck when they hit the dealerships...


WOW!!! These guys are a new breed of dealer....

5
dpt1218 on 01/28/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Overall Experience: 5.0

ADAMS JEEP OF MARYLANDOne word..... Distinction.The entire experience from walking on to the property was like no other car buying experience.There were no pressures or flip flop of "checking with my manager"These guys made a fair deal and accommodated everything I asked/inquired about.The entire team sat patiently well after the dealership officially ended it's business day to answer my questions and review every facet of the deal we had negotiated.I purchased a New Sahara Unlimited with extras. Lunchtime the next day my vehicle was fitted out, gassed up, detailed and waiting for me... including tags and registration.Scott Cheuvront and Keith Cook along with the entire staff were customer driven in every aspect.It was a BLAST... My next JEEP will be purchased at ADAMS JEEP of MD.


Never Disappointed

5
carcor on 01/23/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Quick and painless. Attentive and looked at our best interest not just theirs. Always great service from Adams. Keith was great to work with. He listened to what we wanted and what we didn't want and found the two best vehicles for us.


Always awesome!

5
MSP0511 on 01/18/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We have bought 5 vehicles now from Adams... Every time we purchase a vehicle, it is no nonsense and very very fast. You know what your want, you can be done in 2 hours from walking in the door to leaving with your new car. Service is great and they will do everything they can to make the deal within the range you need. Never disappointed when buying from Adams.


Great experience

5
Ddanielled on 01/17/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I truly enjoyed my experience. Keith and the Jeep team were very nice and helpful. I was able to walk out the door with the car I wanted for and amazing price! I would definitely recommend Adams Jeep to whoever is looking for a jeep.


Great Salesman

5
Steve Thomas on 01/15/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Dealing with Ray Boone was a pleasure. I stopped in 3 times before buying and not once did he pressure me to buy. When I was ready to buy a Jeep he was on top of what I wanted and the experiance was fantastic. I now own the 2015 Wrangler T Rex prototype thanks to Ray.


Amazing!

5
Renegade Lisa on 01/14/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had a "5 star rated" experience during the purchase of my new 2016 Jeep Renegade Trailhawk. This is the second Jeep that my husband and I have purchased from Adams. Ray Boone (sales) and Erika Huth (finance) made my visit a truly happy experience. Buying a new vehicle can be quite stressful, however I never felt stressed or rushed. I received fantastic customer service. Ray answered all my questions and alleviated all my fears. All the staff was friendly, courteous and helpful. I felt like I was welcomed with open arms into the "Jeep" family. I highly recommend Adams Jeep of Aberdeen!


Great service and expierence

5
Drewpritt on 01/13/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The salesmen were great. I felt I bought a jeep not that they sold me one. Helped me look at what I had in the list of "have to" items, then let found the perfect one. They stayed after hours and Tom came in on his day off to help make the schedule work for my father and I to look over the jeep together. Very happy


Great Customer Service

5
ryand.murray on 01/13/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have nothing but good things to say about the service at Adams Jeep, and Keith Cook in particular. Keith worked with every step of the way and provided great service. There were absolutely no surprises. I couldn't be more satisfied and would absolutely recommend Adams Jeep to a friend.


Two Patriots

5
Lisa2Patriots on 01/11/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Adams is the most honest dealership in Harford County. From my first phone call to completing the deal, they were up front and honest about everything. No games or bait and switches! We were shopping for two vehicles and had a trade. I had shopped the deal and Adams was very competitive and gave me a very fair trade. Even when I changed my mind about one of the vehicles and switched colors on them, they were kind and professional. Keith and Wayne went above and beyond to make the experience a positive one. I truly felt they were being up front and dealing fairly.


Most excellent Specs

5
Carp on 01/11/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My recent purchase of a Rubicon was an outstanding experience! The fun part was adding all the aftermarket accessories ! Adams Jeep is the place 2go!


Great Service & Sales Staff.

5
JD on 01/08/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Ray Boone worked with us and got the pricing where we needed and took the time to keep us updated on where we were on the purchase. Service staff was there to explain what had been done and to offer a deal on the next few services.


MB CLK 350 Cabroilet

5
Morton john on 01/02/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was pleased with the fact that I was given the OTD price on the vehicle prior to making the trip to Churchville. The salesman, Keith Cook, was easy to work with and forthright on the vehicle's condition.I would recommend the dealership to my aquaintsmces.John Morton


Jeep wrangler unlimited!

5
fireman54 on 01/02/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had been thinking for some time about trading my truck in and getting some type of suv. I had a wrangler in the past and no matter what i looked at the 4 door kept calling my name. I contacted Keith at Adams Jeep they are the best at what they do, he took the time to get me in a jeep that suited my needs and price range. I will be back for my next jeep i can not reccomend them enough! #buyfromkeith


Grand Experience

5
ksm on 12/31/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have bought many cars and dealt with many dealers over the years. Let's just say I wish that Jeep made more vehicles so I could buy a vehicle every year from Adams Jeep. I have never had such an easy purchasing experience. GREAT deal on our trade and very fair price on our new Grand Cherokee. Service has been great to deal with too.


2015 Journey to a 2016 Patriot

5
STREET on 12/30/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Walked in with an impossible request. My father ink law directed me to Crystal and Scott. They took my request I looked found told them what I wanted and needed to do. It got done. I walked out in 3 hours with a Jeep and a. New family. Will keep going back. Excellent service for everything. Please go see Crystal or Scott. No BS deal on the table from first numbers. Honesty and integrity Dont see that at car dealerships anymore I used to work at one.


Back in the Family

4.2
happiest on 12/29/2015

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 4.0

Keith and Tom were both very helpful and patient throughout the process. Glad to be a part of the Jeep family again after many years.


Best Dealer EVER

5
JeepGirl on 12/24/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I called Keith and explained why I needed to trade in my wrangler, told him what I was looking for, and the obstacle I was facing with a vehicle swap. Keith told me "no problem" and showed me which vehicles I needed to be looking at for my price range and we had my new jeep picked out within a few hours.. All from a phone conversation and looking online at the inventory. Bought the jeep the weekend and it was a perfect fit. Literally the best experience every time (my 3rd car here, 2nd one from Keith).


!st Jeep Purchase

4.6
JeepGuy_1234 on 12/23/2015

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Went to Adams not expecting to sign papers and buy a Jeep that day, but ended up buying one by the end of the night. My salesperson, Tom was very knowledgeable about the Jeeps they had on the lot, and wound up being able to find me exactly what I was looking for, with a payment that I could afford. After purchasing my Wrangler, I found a few minor issues with it but between Tom and the service department, we were able to get them worked out and me enjoying my Wrangler even more than I already was.


New Jeep purchase

5
Val on 12/22/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My experience at Adam's Jeep was a pleasure. I spoke to Keith Cook before my visit. When I got there he had my "1st choice" ready for a test drive. He examined my car, took my information and explained the process clearly and concisely. Within an hour and a half, I was driving my new car home! Thank you Keith Cook, Steve Michaels, and Mike Davidson for exceptional service!!!!


My 2nd Jeep from Adams Jeep of Maryland

5
JEEPN8R on 12/18/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Just bought a nice, new 2015 Jeep Grand Cherokee from Scott Cheuvront at Adams Jeep and it could not have been a nicer experience. Scott was genuine and straight forward and very friendly to work with. My wife and I were very pleased and we highly recommend that you talk with Scott if you are thinking of purchasing a Jeep. Thanks again to Scott and Adams Jeep! We hope to buy more Jeeps for our family in the coming years (this was our second Jeep from Adams). Also, Merry Christmas and Happy New Year to everyone at Adams Jeep of Maryland, including John Loucks!JEEPN8R


No pressure

5
Monks17 on 12/11/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Extremely helpful, everything was easy and hassle free. I didn't feel pressured into going with a different choice. Super stocked about my new Jeep!


It surpassed my expectation.!

5
Dave0644 on 12/10/2015

Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I recently purchased a 2016 Wrangler Sahara and the experience at Adams Jeep was outstanding. Wayne Huth and Scott Cheuvront took care of every detail down to the smallest and made the transaction a very pleasant. I would highly recommend Adams Jeep and Wayne and Scott to anyone interested in purchasing a vehicle.


Great Experience

5
Brian S. on 12/06/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I worked with Scott Cheuvront and guided me through the entire process from the online credit app to taking delivery of my 2012 Wrangler Unlimited.It's not common to walk into a dealership tell them what you want and walking out with what you asked for. No pressure only the desire to work with the customer to get the right deal. I will be back and highly recommend this dealership!


Very efficient and great people

5
Carolinefederico on 12/02/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This dealership was great. Overall experience was amazing and the employees were great. I would recommend this dealership to everyone. Their prices are hard to beat and they have a great selection to choose from.


Quick and Easy

5
Patricia on 12/02/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I filled out finance application online and within a few hours was able to set up time and pick up my new Jeep Cherokee. Super nice people. Thank You Keith and Wayne,


Not your typical pushy experience!

5
JessH on 12/01/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I can't say enough positive things about Keith and Adams Jeep! I started my search online and received quick and clear communication. Keith worked hard to work out a deal that was able to fit in my budget without pressure and without feeling rushed. His patience, kindness and expert knowledge on Jeep Wranglers blew me away . I left after purchasing a new jeep feeling happy and not taken advantage of. Keith was real and honest with me through out the whole process!


Mitch from HDeG

5
Robert Mitchell on 12/01/2015

Customer Service: 5.0

Had my first dealing with Keit Cook yesterday at Adams Jeep Dealerships and was very impressed. He took his time and showed many models and made several recommendations that I had not thought of. At the end I bought a new Jeep and the exsperiance was great. I would recommend him anytime !


Could not have been happier!

5
Terry on 11/27/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have been going to Adams for many years to have my 02 Wrangler serviced. When the time came to let it go, it was a no brainer where to get my next one. Could not have been treated better by Keith & Wayne. Enjoyed my new ride for 2 months and it was totaled. Went back and ordered another just like it and I think they have some magic powers, arrived in record time! Both sales were just as easy as possible. Would not say a bad thing about the entire process. I would recommend Adams to anyone looking for a no pressure, professional sales experience.


Love my Wrangler!!!

5
Muzktch on 11/27/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great experience and great customer service!! Thanks Thomas Stiles! I have a dealership less than a mile from my home but chose to come here! Glad I did:)


Two New Cars

5
TwoJeeps on 11/25/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Never thought I would buy two cars within a month. Out of necessity I did. I received wonderful sales service from Wayne, Crystal and Tom. They were there for me regardless of my concerns. I felt that I was more than just a customer. I definitely recommend Adams Jeep.


THE BEST PLACE TO BUY YOUR NEW JEEP!

5
DicksJeep on 11/24/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I guess I have bought about 12 Jeeps from RON ADAMS JEEP, and can savely say that from the owner to the sales department and everywhere in between, this IS the finest Jeep dealership anywhere. My salesman Keith Cook took a lot of his time to go over every phase of the new Jeep. With professionals like these people why would ANYONE ever even like for another Jeep Dealer. My sincere thanks to Keith and the rest of the ADAMS family.Dick White


It's all about Customer Service at Adams.

5
duke on 11/23/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great experience working with Keith, he hit a grand slam for me with the purchase of my new Jeep. I was looking for a specific equipment package and Keith found it for me. I found Keith to be Exceptional. I have been buying jeeps and getting service from Adams for many years and will continue to do so.


Fantastic Experience at Adams Jeep

5
Simon on 11/18/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I started my purchase with Keith Cook back in August (almost 4 months ago). I was very particular about my order and we had to wait for the next model year and color to become available. Keith was very patient with me and checked in the appropriate amount of times. He asked if I wanted to keep waiting or choose a different color. He never pressured me when I told him that I was happy to wait. Keith was also great in helping me out with customization of my Jeep. I wanted it to look cool, but really didn't have a lot of knowledge about what could and could not be done. He walked me through the process, made sure I understood everything, made sure I had fun doing it and when all was said and done, he made sure I had the perfect Jeep for me. Thanks so much!


Outstanding sales department

5
zimmy on 11/11/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We have purchased two Jeeps from Adams Jeep. Both times we worked with Keith Cook. Keith is a no pressure , very knowledgeable salesman. Keith was with us through the whole car buying experience. I would totally recommend buying from Adams and working with Keith.


Still Smiling

5
Michael B. on 11/08/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I purchased my first Jeep, a modified 2-door Wrangler Sport, From Adam's 2 weeks ago. Scott Cheuvront and Thomas Stiles were both very Helpful. I was allowed to take the vehicle on an extended test ride to show my wife before purchasing which was unexpected and very helpful as it allowed me to judge its highway driving characteristics. I was smiling as I left and can't help but smile every time I drive it; especially after getting in the mud for the first time.


Purchasing my new vehicle

5
LA2015 on 11/04/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Been going to Adams Jeep for years for maintenance/service (by the way is excellent). So I knew exactly where I would be purchasing my new 2015 Renegade.


Great experience

5
JC on 10/28/2015

Overall Experience: 5.0

I'd been to a couple of other dealers looking for a new car and I'd pretty much decided on a Cherokee. I found one on the web I was interested in and saw that it was in inventory at Adams. I called and spoke with Crystal who was very willing to walk me through the features and talk about options. Later that day I arrived and she wasn't available. Keith had been told that I might be in and was easily able to take care of me with a test drive. To make a long story short, I bought the care the next night - no high pressure sales tactics and no adding on useless add on's to increase the prices. It was one of the most pleasant car buying experiences I've had.


Excellent experience

5
mls5782 on 10/28/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I went in looking to trade in my 2015 Cherokee for a Wrangler. I had visited another dealer the night before and was on the fence with what I wanted to purchase and my comfort level with the knowledge of the sales guy. I was originally thinking about going used but after listening to Keith and him helping me along the way with budget and over-all value, walked away with a 2016 Wrangler Unlimited for a lot less money and headache than I thought it would be. Keith was great to work with and was very knowledgeable about the products in the Jeep family. I have bought several cars in the past and this was certainly the most painless experience I have ever had both buying and financing. I did not feel pressured at all, which is always a plus in the car buying experience. I would highly recommend having a conversation with Keith if you are thinking about buying a Jeep.


Met all my expectations

5
Danniemezz on 10/28/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had never bought my own car n being a girl was advised not to do so alone! Im a pretty straight forward girl so was given keiths name.. Walked in n he took me out to see what caught me eye.. After we looked at that jeep .. He knew i had no idea what i was doing sat n explained every type of jeep n its features to me! He made my deal happen n even made sure i was 100% comfortable before i left the lot! I couldnt have had a better first time car buying experience there n will def be back to him n adams to buy another in the future!! Thank u keith!!!


Fast and easy

5
vbshore on 10/27/2015

Customer Service: 5.0 Quality Of Work: 5.0 Pricing: 5.0 Overall Experience: 5.0

I couldn't ask for a better experience. Keith is extremely friendly and knowledgeable and does not pressure you to buy at all. He even came back to meet me after he left for the day. Once I selected my vehicle, I was through financing and signing in less than 30 minutes, it could have been less than 15 it was so lightning fast. They know what they are doing there. This review really doesn't touch the experience I had at Adams Jeep of Maryland


Quick & Easy Buying!

5
Jackie.d89 on 10/26/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I highly recommend buying your car at Adam's Jeep in Aberdeen Maryland. Also, ask for Scott Cheuvront to put you in the car you want! It was quick and easy, the whole car buying process went smoothly. No waiting for hours, signed papers then off the lot! And I also like the fact that he will call in and check with me to set up my first service appointment. Totally convenient!


Love the customers service

5
Et173 on 10/25/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I can't say enough good things about my experience at Adams, this is the second vehicle I have perchased there, Keith Cook is the best sales rep I have ever had the pleasure of working with. He takes to time to listen to your needs, always very professional and friendly.


Totally Satisfied

5
Barbieed on 10/25/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I would recommend Adams Jeep to anyone looking for a new or used vehicle. I traded a 2011 Camaro (which I loved however was not practical). I was upside down in the Camaro (a lot) they were able to put me in the vehicle I wanted, keeping my payments where I wanted them.... Next time you are looking for a new or used car go to Adams Jeep in Aberdeen, MD and ask for Keith Cook.


Walked Away 100% satisfied

5
BrianJess Howell on 10/20/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My husband and I had a great experience working with Adams to buy our new jeep. Keith was very knowledgeable and was able to answer any question we had. Very helpful and not pushy! We really felt like they cared about us being satisfied with our purchase. Service staff was also very helpful and knowledgeable when it came to answering questions about customizing our Jeep in the future.


Wouldn't Buy a Jeep Anywhere Else!

5
Jessica Howell on 10/20/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

We had the best and easiest car buying experience we could've asked for! Keith is the most knowledgeable sales person we've ever met! Had answers to any question we asked. We didn't feel pressured to do anything and we could tell they wanted us to walk away satisfied with what we were getting and not just pushing for us to buy something. Would definitely purchase another vehicle from Adams!


WORST DEALERSHIP EXPERIENCE EVER!!! BY FAR!!!

1
CIOFFI33 on 10/07/2015

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Pricing: 1.0 Overall Experience: 1.0

BY FAR THE WORST EXPERIENCE EVER AT A DEALERSHIP!!!! BUYER BEWARE OF THE WHITE 2006 HUMMER H2!!!!!! On10/3/2015 my wife and I flew from New Hampshire to Maryland to pick up a white 2006 Hummer H2 we were purchasing for almost $30,000. The vehicle was described by John Huth as "the cleanest Hummer he has ever seen" and "this one will not disappoint" Upon seeing and inspecting the vehicle we were very disappointed. The first thing I noticed was the front bumper trim had been cracked and was now held together with black ELECTRICAL TAPE!!! No that is not a joke, the tape appeared to be new, not at all faded or shrunken. The interior smelt moldy, the seat tracks were rusted, there was black mold on the roof and in body seams (areas that are hard to clean). These are usually signs of a vehicle that was flooded. Several pieces of trim on the right side of the vehicle including the mirror and passengers seat have white paint overspray on them. There are signs of bad body work on the right front door. The door does not line up correctly when shut. The door and hood appear to be a slightly different color than the rest of the truck. The tires, including the spare are severely cracked from dry rot and are not safe. This was especially disturbing since the employees at the dealership knew we were driving the vehicle 400+ miles back to New Hampshire. I was advised that the vehicle had been detailed before our arrival. The interior had coffee stains on the side of the console, pen stains on the seat, white paint on the passengers seat, from somebody painting the outside of the truck, very sloppy indeed. Several other dirty areas that a proper detailing would have removed. We were LIED to about the condition of the vehicle, and lied to about it being detailed. The vehicle is supposed to have 44,000 miles on it however wear to certain areas of the vehicle lead me to believe the mileage is not correct. The Carfax history shows yearly mileage reporting up to 2010 and 31,000 miles. For almost 6 years there was no reporting of the mileage and now it is showing 44,000, or only 13,000 miles in 6 years. I believe the vehicle sat for a time after being flooded or in an accident. The dry rotted tires attest to a vehicle sitting for a long period. I believe the interior became wet from a door or window that did not close properly after an accident resulting in the moldy smell and rusted metal parts in the interior of the truck. I am in the auto salvage industry and very knowledgeable and experienced with assessing the condition of a vehicle. The dealer claims the vehicle was a new car trade so the history of the vehicle may not be known to them. It did not take long for me to see the flaws in the vehicle so either the staff at Adams Jeep is incompetent or simply does not care about a potential customer wasting hundreds of dollars and their time traveling across several states. Putting a new set of tires on a vehicle is one of the easiest and least expensive things a dealer can do to make sure a vehicle is safe and sellable, again apparently they do not care about their customers. Most dealers would be embarrassed to have a vehicle in that condition presented to a customer for sale. The absolute worst part of the whole experience was the unprofessional attitude and behavior of John Huth, the used car sales manager. My wife and I were obviously dissatisfied with the truck and disappointed at having spent money for airline tickets, taken time from work, and now having to spend more money to rent a car and drive over 6 hours home. John Huth offered no apologies, made no offers, or attempted to help us in any way. Our very presence there seemed to annoy him and he instructed Keith Cook (who was very professional and helpful) to "GIVE THEM BACK THEIR DEPOSIT AND GET THEM OFF MY LOT!!!" He was angry and condescending to us. Talking down to my wife and arguing with her and insulting her. Some guys might have put John Huth in the hospital for treating their wife that way, but a snake like him is not worth it.


Express Service, Kind and Knowledgable Staff

4.8
oherbein on 10/02/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I traded my 2012 Ford Escape for a 2015 Jeep Cherokee Latitude and I cow;don't be happier with the purchase and the service I received at Adams Jeep. The process was fast and in no time I was driving away in my new car.


Wrangler Unlimited

5
mattylmbr on 09/30/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Quick, simple easy purchase from Keith in internet sales of a new Jeep Wranger.. We worked out all of the details by email, and when it was time to purchase - I was in and out of the dealership in less than an hour.. Great service and the finance folks were a pleasure to work with..


Adams Jeep Totally Rocks!

5
orange crush on 09/26/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We were looking to buy an SUV to replace a sedan we had for years, but we were unsure of what we wanted, as it was our first SUV. We recently saw an advertisement for Adams Jeep of Maryland on MASN while watching "Wall to Wall Baseball" and thought we would see what they had to offer. Note, this dealership in Aberdeen is well worth the drive! We were blown away by the awesome customer service and personalized sales experience. Our sales consultant, Randy Horsey, took the time to inquire what we were looking for in terms of style and features, and assisted us in identifying a few options that met our criteria. Once we narrowed it down to a Jeep Cherokee Trailhawk, he worked with us on price to make sure it was a very fair offer. We never felt pressured or intimidated by the process. In fact, it was the first time that a car buying experience was so much fun! We would highly recommend this dealership, and Randy, to anyone who is looking to buy a Jeep! Thank you Adams Jeep of Maryland!


Great customer service / very knowledgeable staff

5
Jason n Jenn on 09/22/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

A friend recommended we check out Adams Jeep given their reputation for great inventory and courteous staff. We were first time Jeep buyers with lots of questions, our salesman, Ray, was extremely patient answering all of our questions which made our purchasing experience a lot less stressful. For now we are loving our new Jeep but when it is time to trade in or buy a second we will for sure be going to Adams Jeep of Maryland.


Start here, skip the rest

5
baltda on 09/21/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

After trips to three other dealers, I arrived at Adams Jeep and met Keith. He walked me through their entire new and used inventory and was excited to test drive a Jeep with me. When I found the one I liked, Keith answered every question to my satisfaction and offered great advice he really made this first time buyer comfortable. Everyone at this dealership was friendly, professional, and knowledgable don't waste your time elsewhere. You won't find the service or the selection anywhere else, and the work these guys do is awesome.


$45,097

Mileage: 4965

Color: Black

Transmission: Automatic

Body Style: SUV

City: Aberdeen, MD

Engine Type: 6 Cyl

$63,805

Mileage: 10

Color: Gray

Transmission: Automatic

Body Style: SUV

City: Aberdeen, MD

Engine Type: 4 Cyl

$64,142

Mileage: 8

Color: Yellow

Transmission: Automatic

Body Style: Pickup

City: Aberdeen, MD

Engine Type: 6 Cyl

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