Adams Chevrolet

4.8
Overall Rating

Customer Service: 4.8 Buying Process: 4.9 Quality Of Repair: 4.9 Overall Facilities: 4.9 Quality Of Work: 4.7 Friendliness: 4.8 Pricing: 4.6 Overall Experience: 4.8


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No Hassles great deal

5
debbiej4211 on 11/15/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We got exact what we were looking for at a fantastic price!!! No hassles !!! Tim Hoskins is by far the best salesman we have ever worked with !!


Go See Justin GBLFHGLKGL-OWSKI!

5
J Wright on 11/02/2016

Customer Service: 5.0 Overall Facilities: 5.0

This was a very pleasant and up front experience. Did not feel like he was trying to play any games or oversell his car. They gave me a fair offer for my car that had carfax report damage. And I let a good deal slip through my fingers. Still a very nice and his last name is Grzybowski (Griz-Bouw-Skee). lol! Take care guys, sell a bunch of cars.


Used car sales

4.4
Reds19808 on 10/10/2016

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 4.0

Was very helpful and was easy to work with ! I would recommend this dealer ship to my friends and family & use them in any future Car purchases


An Unexpected Surprise!

5
sharltrainor on 10/07/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

An internet advertisement for a GMC Acadia and Terrain brought me to Adams Chevrolet. Upon arrival, I was introduced to Justin Grzybowski. The vehicles of interest were prepared and waiting for me to test drive. Justin accompanied me on this adventure. We got to talking and I shared with him that I really wanted a white car with certain features in it. Justin was easy to talk with and payed attention to my desires. The Acadia was silver and lacked many features I was looking for, although a great, clean vehicle. I did confess that "I don't like Chevrolets" and explained why. Meanwhile, Justin was going through his inventory in his brain and came up with a particular Chevy that had all of my wish list, and more, in it. He told me he thought he might have something I would like. Low and behold he drives up in a beautiful "cream" (which was my most desirable color - but I never mentioned it to him, thinking I would probably not find that) Chevrolet Traverse, also in my price range. I was impressed with how it looked but was expecting it not to be comfortable inside. Boy was I SHOCKED! This was a dream car for me. The engine purred like a kitten, the seats were very comfortable, the drive was smooth and the many extra's included kind of blew me away. Nevertheless, I still wanted to drive another vehicle in it's class to compare it with. Justin was so patient with me as I test drove another vehicle. I never felt any pressure from him. He actually answered all my questions and concerns with each vehicle. Pulling into the lot with this one, I knew which one I wanted - that's right - the Chevy Traverse - hands down - the best option for me!My past experience with Chevrolets was that they were not comfortable inside. Boy have they CHANGED! Justin was so knowledgeable throughout the entire process. And the finance department walked me through a very PLEASANT experience to finance and achieve my goal. I purchased the vehicle and could not be happier! I intend to do more business with Adam's Chevrolet in the future! Thank you Justin for finding me the perfect car!


Made Purchasing A Car A True Pleasure

5
Ryan Finch on 10/03/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had been search around for a specific package configuration for a new Camaro and Adam's Chevorlet had exactly the car I wanted, with the only problem being that I lived in NJ over 2.5 hours away. I will be honest, the thought of negotiating and pricing out a vehicle at such a distance over the phone had me worrisome, but Justin could not have made the process more simple. From constant communication to answering questions before I could ask them, I truly could not be more impressed. When the day came I drove down to Maryland; the car was prepped, all the paper work had been prepared ahead of time, and within an hour I we were done and I was headed back to NJ. It was truly surreal that it was really that easy.


Helped Us Find Exactly What We Were Looking For

4.8
Molly on 10/03/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Justin was fantastic! He listened carefully to what we were looking for in a car and helped us find exactly what we were looking for. He worked diligently to locate the perfect car for us. He was friendly, extremely knowledgeable, and had great attention to detail. He knew we were busy and did everything he could to streamline the process for us. He was very attentive yet we never felt pressured. And we love the car he found for us!!!!


Malibu

5
mtfleming2 on 10/01/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Nick Perez made my car buying experience a great one. He went above and beyond during the entire process. I would definitely recommend this dealership to anyone. He was compassionate, he wasn't too pushy as some salesmen are, and he worked within my budget.


Attentive to detail

5
Robertsons on 09/28/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

In scouting the prospects for a new Tahoe, my wife and I went to Adams Chevrolet in Havre de Grace. Our sales associate was Justin Grzybowski, who did an exemplary job in guiding us through our options. Justin showed us several display vehicles and was familiar with the different features for each model. Our interest was focused on a new Tahoe without all the bells-and-whistles that jack up the price. Justin presented us with three packages that fit our desired specifications and price, before we selected one with the best combination of features. He was even able to accommodate our one vanity request our choice of color by searching nearby dealerships and locating our ideal choice. After receiving a very reasonable offer for our trade-in SUV, we purchased our new Tahoe. Justin devoted the time to assist us in familiarizing ourselves with the electronics of our new vehicle. Throughout our experience, Justin was attentive to detail, e.g. remembering that my wife and I would be tagging the vehicle in Delaware (which, unlike Maryland, does not display a license plate in the front), Justin alerted the prep crew not to drill holes in the front bumper. Such examples of Justins professionalism were a hallmark of our favorable experience with Adams. Just six days and 795 miles after driving off of the lot, we are very pleased with our new Tahoe and the service of Adams Chevrolet, in particular that of Justin Grzybowski.


Great Experience as a First-Time Car Buyer

5
jrusin118 on 09/14/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was looking to buy my first car, and happened to stop by Adams Chevrolet on Saturday morning. Justin happened to have the perfect car at the perfect price, and took great care of the car and me. He even kept the car over the weekend, just to have some small door dings and paint chips repaired on Monday, so the car would be perfect when I drove it off the lot!!! I would highly recommend Justin Grzybowski to anyone that I know who is in the market for a new or used car.


Great service

5
Kristyn on 09/01/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Bought my malibu from Adam's chevy and could not be happier with my first car purchase! Justin was a fantastic sales man. I would recommend Adam's to a friend


Beyond expectations experince...time and time again!

4.8
Rick Bowlus on 08/31/2016

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Attention to customer satisfaction, searching for right car/right price, requirements of sale, and overall help would be hard to beat. Justin Gryzbowski is knowledgeable, experienced, and very customer friendly. He (and the entire Adams Chevrolet staff) went the extra mile to help us with our recent used car purchase. "WE" applied demands and wishes, we were under a fast need and received outstanding support! :)


Outstanding

5
Crusin on 08/31/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Justin was outstanding. There was no pressure to buy. He stayed in touch but was not over bearing. His knowledge of the vehicle compares to none. I'd refer Justin and Adams Chevrolet to all of my friends.


Great customer service!

5
Ashley A on 08/21/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Highly recommend coming here! They had great customer service and everything was fast easy and simple! Justin was an awesome help with everything and very patient with us! By far the best service I've ever had! And we love our new Cruze!


Best Choice!

5
J.N. on 08/20/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Over the years, we have purchased multiple cars from Adams and could not ask for a better experience, all-around. Recently, we were very fortunate to work with Justin G., who was extremely patient and knowledgeable. If you visit this dealership, working with Justin is a must! He exceeded all our expectations in dealing with a automobile salesperson! Thanks to him and the wonderful people at Adams, including the owners, we will be back!


Great online experience

5
lthrippleton on 08/20/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was shopping online for a very specific used car and I knew I would have travel some distance to get what I wanted. Justin called me the same day I inquired onlilne and confirmed the car was available, answered all my questions and I am very glad we made the hour trip to Adams. The whole staff was friendly and easy to work with. We will defiantly go back to Adams!


They worked hard to find what i wanted!

5
JCAR on 08/19/2016

Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This is definitely the best car buying experience i have ever had. They worked with me to find the right car at a great price and i would definitely return here again to buy another car in the future. James VanDyke was the salesman who assisted me and he made sure i was happy with everything before we sealed the deal!


Great experiance

4.7
Robert L Groth on 08/18/2016

Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

We stopped in just to look around and everyone including the owner, Mr Adams, spoke to us in a very friendly and welcoming manner. They knew we were just looking but didn't act like it was any trouble chatting and showing us trucks and options. We left and shopped other brands and dealers and actually found the color and some of the options at another dealership. Adams called and invited us in to see what they could do and found the perfect truck with the options we wanted and gave us an excellent deal all the way around. Again, Mr Adams spoke to us and all the managers were very helpful. Justin went above and beyond to make this happen. I would highly recommend taking the time to come in and ask for Justin and Chris and let them see what they can do for you.


Great Buying Experience !

5
FAISON MOAMIN on 08/18/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Justin made the buying experience totally smooth and hassle free! He was professional, courteous, very willing to help. I would highly recommend any buyer to work with Justin; as awesome customer support and honesty is a rare find these days :) Great doing business with him, and all the staff and MGR were pleasant and professional. Thanks again :)


Great Team

5
tomthetech on 08/09/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

When I buy a car I take off the dealership info from the car, with the help from Justin and the sales team I will leave the dealership info on - by far best car buying experience ever thanks ADAMS CHEVY.


Awesome!

5
sjpreston on 08/08/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Justin made my car buying experience effortless. He had great customer service and was very personable. I will definitely recommend him to others in the future. My overall experience was excellent!


Great service!

5
Emily Marecki on 08/03/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I bought a Chevy back in 2012 from a different dealer but always took my car into Adam's for service. They are so friendly and helpful with explaining everything since I know nothing about cars. They also don't tell you things are wring with your car just so they can make money. I really love that. Recently, I bought a 2015 Cruze LT from Adam's. Justin Grzybowski helped me out and was great to work with. We were able to stay in my budget as well.I definitely recommend Adam's Chevrolet for anyone wanting great service!


Tim Hoskins is great!

4.7
Doug on 07/26/2016

Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I purchased a 2013 Cadillac ATS from Adams Chevrolet and Tim Hoskins was my salesman. I'm middle-aged and have purchased many cars and trucks from many dealers through the years. Tim is hands-down the best salesman that I've ever worked with. This fellow went out of his way to ensure that every aspect of the sale was pleasant, prompt and complete. He distinguished himself with integrity, honesty, enthusiasm, and courtesy, all without any pressure to buy whatsoever. I only wish that he worked for me in my business as folks like that are very hard to find. Well done Tim! -Doug AdkinsAberdeen, MD


Terrible

1
Steamingby on 07/19/2016

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Pricing: 1.0 Overall Experience: 1.0

Really tried buying a car from these people but it felt like they didn't even want to sell me one. Dealt with Justin Brooks, he seemed clueless and was just making up lies when he didn't know the answer to any of my questions. Wouldn't recommend this dealer to anyone.


No honor

1
Adamschevrolet...are-pigs on 06/28/2016

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Pricing: 1.0 Overall Experience: 1.0

Adams Chevrolet auctioned a bike on eBay with no reserve. I won the bid then a minute later received an email the bike was not for sale and said they posted a message on the auction which they did not and was a lie. Then I received another email 8 minutes after the eBay auction ended that they cancelled the sale. What really happened was they did not get as much for the motorcycle they were hoping and instead of honoring the auction and their name they cancelled the sale. Pigs


Easy experience

4.7
Ken S on 06/12/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

The overall experience at Adams was very pleasant. We knew what we were going for . The sales associate and GM were very personable. There was no haggling and the transaction was smooth. I'm very happy with my Town and Country


Great Place to Buy your First Vehicle!

5
Breana on 03/28/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My salesman Justin Grzybowski, was extremely helpful and was willing to help and work with a new buyer. He gave me and my family time to talk over the numbers without pushing us to just jump in and without questioning the vehicle I wanted. Also, once the paperwork was done he took the time to show me what every button did and make sure I had no other issues before sending me on my way with my new truck. Lastly, he said he will contact me and send me a new set of keys or the other original set along with a manual if he finds one. Once again pleasure working with him and the rest of the Adams team!


Very good dealership.

5
Carolyn on 03/10/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Thanks to Nick for all of his input and information on the Chevy Equinox that I leased. The service staff was also very helpful and I have always been pleased with the service department and all of the other helpful staff at Adams Chevy.


grest experience

4.8
bbloom on 03/07/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Thanks to Nick for taking the time to explain al the features of my new Stingray. All the staff at Adams was very informative and I never felt like I was being pressured. Monty and Herb were very attentive as well. Thanks Nick for the great experience!


love my Volt

5
popperies on 03/06/2016

Overall Experience: 5.0

I was hesitant to by a volt after reading some of the cold weather charging issues. However, after talking with Nick Perez I felt completely at ease. He answered all the questions I had and researched some things for me from Chevy. Everyone there was so helpful and easy to work with. Great car buying experience!


The Best service I have ever had!!

5
CapnRon on 03/03/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

When our car's engine failed on the New Jersey Turnpike we were devastated! I contacted Adams Chevrolet and Todd Adams placed me with Tim Hoskins. He is a true gentleman and very customer oriented! When we met, we were devastated, but Tim made the buying process very easy and smooth. He was very sincere and honest. We even met Ron Adams who is a fellow Vietnam Veteran . We cannot say enough about the great treatment afforded us! What started out a stressful chore ended up being an enjoyable and unique experience. Kudos to Ron, Todd,Tim and the finance manager who made that part of the process very easy. I would highly recommend Adams and especially Tim to anyone looking for a vehicle.


Exceptional Staff and Customer Service

5
Taylord0102 on 01/07/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This was by far the most easiest process of purchasing a new car. I must say everyone was outstanding that I communicated with. I really loved the fact that the sales rep wasn't pressuring me to purchase anything that I wasn't comfortable with. He offered additional options when needed. I would highly recommend anyone who is currently in the market of looking to purchase a new vehicle to not hesitate to stop by. Please ask for Bryan! He was by far one of the best I've ever dealt with. Thank you all so much!


What a great experience!

5
Georgena Ewing on 12/18/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I'm a bottom line to the point kind of person. I was greeted by the salesman Nick Perez..who I found to be very kind and helpful. Our discussion as to what I wanted and was looking for was great. Within minutes I was on the lot and sitting in what would be my next vehicle. He explained the process and told me that they would work to get my loan approved asap. And it was done within one hour. I was driving away in my new Chevrolet Trax which I am delighted with. I had lots of questions and needed to have Nick explain things to me regarding the vehicle and how to set up Bluetooth and OnStar... etc. I will return to Adams as I replace my fleet vehicles at my driving school. I am also proud that I am supporting a predominately American Made car manufacturer. They even gave me a full tank of gas to get started. It was such a pleasure to deal with the people at Adams Chev. The loan manager Herb Eller made the process easy. Had everything ready for me to sign and explained in detail the warranty, and what I have purchased for the vehicle and how it worked. Thanks Adams Chevrolet. G. Ewing


Great service. Clean and neat. Very professional

5
Mark Fithian on 12/17/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The people at Adams Chevrolet are courteous, and friendly. My vehicle is taken care of as soon as I arrive, and I am very satisfied with the work done. The shop is clean and modern. The waiting area is comfortable and clean. You can approach anyone there to ask a question concerning your vehicle, or financing, or a general question, and it is always addressed in a satisfying manner. I highly recommend this dealership.


on time

5
Edwin Knorr on 12/10/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Great service on time very nice people . will be back if needed


Great Service Again

5
Robert Urban on 12/03/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Recently dropped off my Chevy Cruze for service. It was after normal service hours. I was greeted in the service bay where I handed the key drop envelope to a very friendly employee who took care of the rest. The service was performed in a timely manner as promised. The folks at Adams are always friendly and are eager to help. Service is performed correct the first time and on-time.


Clean and great service for the customers

4.5
Gary Stacey on 12/03/2015

Customer Service: 5.0 Overall Facilities: 4.0

Always great customer service honest and helpful dealership


New car

5
Laurie J on 11/25/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We bought a beautiful camero here and the process was quick and we got the deal we wanted. I would recommend Adam's Chevrolet to anyone looking for a car. Very nice people


Silverado routine service

5
Robert Hart on 11/23/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

My vehicle was serviced in about an hour +The staff were very courteous and I was given information about my service


Adams Chevrolet Rocks!!!

5
Tonya Launsby on 11/20/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I had the best experience at Adams Chevrolet, from the service department to the sales department, this business has my business for eternity!!!


November 11th Service of Traverse

5
Kingston Bowen on 11/12/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I went in with a ist of litle repairs; turn signal out, needed oil change, slow leaking on 2 tires, I also requested they check the brakes.The service depart addressed each item and repaired or replaced all items. I went prepared to wait and they were very generous to offer a replacement vehicle in case I needed to run some errands.The crew at Adam's Chevrolet is very helpful and showed attention to the length of time I waited.A Great Dealership Experience at their service department!


Best experience ever buying a car.

5
Sabri08 on 11/11/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I found the car I wanted over the internet and Justin Brooks responded to my email about it. He was very helpful in taking care of everything before we arrived from Virginia and was great at answering any questions or concerns that I had. I love my car and the excellent customer service I received at Adams Chevrolet.


Great services, very friendly

5
Brandon Warner on 11/06/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Very friendly and knowledgeable. Great team to deal with. Thanks for the truck!


Excellent Service

5
Priscilla Mills on 11/04/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The service tech Jerry was very attentive, arranging a loaner call, seeing that the work was done, even adding on a second job when called. I always receive good service at Adams and that is why I keep coming back.


2016 Chevrolet Colorado buying experience.

5
Jeremy Kilburn on 10/21/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

My Salesman Tim Hoskins was easy to work with and communicated very well. I ordered a vehicle which took extra time and multiple encounters, all were top notch experiences. We negotiated a fair deal and I am very pleased with the results.


Great service

5
Mary Haglauer on 10/21/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

My sales rep was very helpful. He listened to what I wanted and didn't try to sell me something I didn't want.


Great service, Very clean facility,

5
Charles Kirby on 10/18/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Everyone was awesome from the start. Tim Hoskins did exactly what he said he would. Chris, Todd everyone stood to there word and went above and beyond to get what I was looking for


Great experience

5
CBR1000 on 10/09/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

When I visited Adams Chevy on 10-07-15, I was greeted by Tim Hoskins, he didn't make you feel like you were at most dealerships where they follow you around like vulchers. He really listened to what I wanted and literally spent his entire day riding with me on test rides and searching for a Silverado that would fit my needs and wants. He was very patient and never made me feel pressured into buying anything. I had nothing but a good experience with the entire staff at Adams, especially Tim Hoskins. He really went above and beyond. And for that I would highly recommend this dealership to anyone. Thanks again!


OUTSTANDING !

4.8
ravensman on 10/08/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

We went in to see about trading our 2012 Chevy Cruze for a used 4X4 truck. We left with a beautiful brand new 2015 Chevy Sliverado. We were treated with the utmost respect, courtesy and patience. We will recommend Mr.Tim Hoskins and Adams Chevrolet to our friends.


Great!!

5
Laura Cranston on 10/08/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Love the Service Center guys!!! They are the Best!!


Will Wooldridge

5
William Wooldridge on 10/02/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Great experience. 1st time buyer at this dealership. Will return!!


Expected to buy used, walked out with new!

5
Frederick Brooks on 10/01/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Service was fantastic. The salesman Ed Rybcznski took the time to determine my needs and tailored a perfect solution for my purchase of a new Siverado. It was a great experience, Ed and the entire staff were very customer oriented, and the service was top notch. I would certainly recommend the Adams team to anyone in the market for a new or used vehicle.


Great place to do business

4.2
Truck, Yeah on 09/19/2015

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 4.0

My salesman Justin was knowledgeable and friendly. He worked with me to get the best valued vehicle at the right price. I recommend working Justin and the Adams Chevrolet staff to find your next vehicle.


I love Adam's Chevrolet

5
T. M. on 09/11/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

This is by far, the best car buying experience I have ever had. Ed R. is a wonderful salesman.


Awesome place to do business with

5
poppysteve on 08/31/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Justin Grebowlski was honest and very knowledgeable. He helped me find the Camaro I bee looking for. He was by far the best salesperson I ever dealt with.


ADAMS CHEVROLET

5
Edward Jack on 08/31/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I HAVE HAD NOTHING SHORT OF A GREAT EXPERIENCE DEALING WITH TIM AT YOUR DEALERSHIP.HE ACTUALLY WORKED FOR ME GETTING ME THE BEST DEAL I COULD.YOU FINANCE DIVISION WENT TO BAT FOR ME TO PUT ME IN THE VEHICLE I WANTED.SO FAR ITS ONLY BEEN ONE VISIT BUT YOUR SERVICE DEPARTMENT WAS FRIENDLY AND EFFICIENT.THANKS TO ALL.


highly recommend adams chevrolet

5
randall bollman on 08/24/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

great people, want good friendly people go to adams chevrolet, ed rybczynski and chris williams will make it happen buy all my chevy from adams.


Great dealership.

5
Parke John on 08/22/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

No hard sell and efficient, accepable price abd trade in value.


Adams Experience

4.8
Skip on 08/14/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Great place, sales people are very low key, no hard sell. This is my second truck an got another good deal. Service is convienent and very good also.


I highly recommend Adams Chevrolet.

5
silverado2500 on 08/12/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I shopped for a new Chevy Silverado for several weeks , stopped at Adams Chevrolet met salesman Justin Brooks. While talking to Justin we found the truck I was looking for. I was very satisfied with trade-in value sales knowledge and great price from Todd and Justin. I will do my future business with Adams no pressure great comfort zone Tom B.


Adams Chevrolet a great place to make your dreams come true.

5
tugboatpaul on 08/12/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Adams Chevrolet, along with my salesperson Justin Brooks have done an outstanding job with helping me with the purchase of my 2015 Corvette Stingray. It was a big step and at times I was ready to give up. Justin Brooks worked very hard to make this dream come true. Also another member of Adams is Erica Huth who convinced me not to give up, we had the normal issues that comes up when purchasing a new automobile but all parties came together with a great price, service, and follow up.I will be back for my next purchase and I highly recommend ADAMS CHEVROLET to my friends and family. Thanks Justin I will be seeing you soon. Thanks ADAMS CHEVROLET. Satisfied Customer Paul J. Stinglen Chief Engineer tug CHESAPEAKE


Oil Service

5
Gregory Tyo on 08/10/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I showed up with no appointment around noon and my service advisor got my car quickly into the service bay and accomplished the Oil change and Tire rotation in less than one hour. Great Job.


Long-time customer

5
Ruth Maciejeski on 08/05/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The service department was very friendly and accommodating, as usual.


Trustworthy Dealership

5
I. Brown on 07/30/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

As a recent widow, I had already been burned a couple of time and what I needed more than anything was someone I could trust to really and truly help and not just "sell" me something. I am appreciative of Ed Rybczynski for excellent customer service and transparency.


The service has been great!

4.8
4wheeler on 07/29/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I highly recommend the service department. I've had my vehicle back to this location a few times since my purchase and the service has been great. It also helps that the service advisors are very knowledgeable and friendly.


New Malibu

4.5
Gretchen Klein on 07/23/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 4.0 Overall Facilities: 4.0

This is the third vehicle that I purchased from Adams. The process is easy and seamless. I feel I am treated well and it is a good experience.


Wonderful Staff

5
Courtney Riddle on 07/17/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

After an incorrect tire order, I was pleased to know that everything was being done to correct the situation as I was leaving for vacation the next day. Wonderful to know that Adams Chevrolet staff care about their customers.


Service at Adams Chevrolet

5
Thomas Hopkins on 07/17/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I have purchased a number of new vehicles through the years from this dealership and have continued to be very pleased with both the sales and service experience. I have referred friends here as well. However, I recently bought a new Cadillac from an out of state dealer which required some warranty work. When I contacted Adams Chevrolet about possibly doing it, Joe Alampi, the service manager, was very accommodating, as usual, and arranged for all my warranty issues to be handled promptly at their facility since they are a GM dealership. I was very pleased with how all the work was performed and how very careful they were with my new Cadillac. Joe Geist, one of their expert service technicians, did the actual work and did an excellent job as he has done with previous vehicles that I have brought in. I continue to have the greatest of confidence in Joe Alampi and all his staff and am very grateful for how well they handled this particular situation.


Great and caring customer service

5
Jeffrey Blevins on 07/15/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

This happens to be the 3rd car I've personally bought from them and I've even had a friend buy one from them too. They've always been friendly and never pushy. The service department is also very friendly and helpful.


Great service

5
Joyce Depew on 06/27/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Jake Coy was very helpful, he didn't try to push me into buying something I really didn't want. In fact he help me to decide on which can I really wanted .Thanks Jake


My first pick up truck

5
Derrick Maye on 06/23/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I've been hearing good things about the Chevy Colorado and guess what?? Everything is true. The look, the comfort, the room, and the way it handles is excellent. I was taking my 13 Camaro in for service and left with a 15 Colorado. I'm going to miss my Camaro but the Colorado is doing a good job helping me move on. The salesman (Justin) and the sales department manager (Monty) were excellent in assisting me with the purchase of the Colorado. I will definitely recommend my friends to Adams Chevrolet when their looking for new or used cars. It was a great experience.


Great experience

5
Lisa h on 06/19/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Timmy was the most patient salesperson. I told him I had s budget and he showed me vehicles right in my range. I never felt taken advantage of or rushed to make a decision. My husband and I were there for less than 2 hours finalizing paperwork - that's pretty quick! The entire staff from the manager to the finance manager were nothing but friendly and made us feel so appreciated. Most of all, though, Timmy was patient and took his time making sure we picked the right vehicle. I will go back to him when my husband is ready to purchase one.


Mrs Shirl Beatty

5
Shirley Beatty on 06/15/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

great bunch of salesman, excellent service. Would tell anyone looking to buy a car it is worth the drive from Pa, they walked me through the process on how they handle out of state transfers, very easy. Even called the next day to see how I like the car


Great vehicle buying experience.

5
Jody J. on 06/11/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

My salesman, Tim, was super nice and easy to work with. I was originally on the market for one of Chevy's limited edition trucks and Tim and the dealership did their best to locate one. I had gone in to do a factory build but ended up buying a 2015 2500 HD High Country that im absolutely loving!


Professional

5
Marjorie Roberts on 05/29/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

They did not check my break pads like I requested. Fast service.


Great staff!!

4.4
Jones22585 on 05/29/2015

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 4.0

I was combing the internet for cars and everywhere i looked was way overpriced, so when i went through truecar.com Adams chevrolet had my dream car for way below a good deal price. I contacted them through the website and in less than 5 mins they called me back about the car. I lived about 110 miles away so i was scetchy about traveling that far for nothing but, everything was exactly like they advertised and I went home in my dream car!!!!


Highly Recommended Dealership

5
Roderick Seward on 05/28/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

On 5-13-15, I visited Adams Chevrolet due to a " check engine light." It was later discovered that my converter needed to be replaced on our 2011 Chevrolet Traverse.Even though I was a bit surprised regarding the need for a new converter, Jerry Silverman ( Assistant Service Manager ) was honest, courteous, professional, and most of all, assured me that their service department would ensure that our vehicle would be serviced with the highest service technology and care available. The results were as he promised.My wife and I purchased two vehicles from Adams Chevrolet, and we routinely visit Adams for majority of our car maintenance needs. During every visit, the customer service traits, as indicated above, are constantly maintained by all of Adams employees.Like many, I have heard of the many unfortunate events concerning customer visits to various dealer's service departments through out the U.S. I am truly blessed that my wife and I have never experience any of these events with Adams Chevrolet. This dealership is certainly one to be modeled after. Everyone that I have spoken with, who have purchased a vehicle, or received vehicle service from Adams, totally agreed with their exceptional quality of customer service. Thank You Adams Chevrolet!


THE ABSOLUTE BEST!!!!!!!

5
Henry Holland Jr on 05/22/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

For the past 12 years I have been dealing with Adams Chevrolet. I am especially familiar with the Service Dept and have nothing but good things to say about Joe Alampi and his crew. They are the BEST!!! If they aren't, I must really be stupid to keep returning there. Henry Holland


Great customer relations

5
Jonathan Short on 05/16/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I am currently on deployment in Afghanistan. Adams Chevrolet went above and beyond to assist me with my paperwork and ensuring I got exactly what I asked for. Thank you Adams Chevrolet.


Satisfied Customer

4.3
Damon Bradley on 05/11/2015

Customer Service: 4.0 Quality Of Repair: 5.0 Overall Facilities: 4.0

We brought in our Volt following a recall notification. The appropriate work was completed satisfactorily and in a timely manner. My only "complaint" is that, while the work was completed quickly, we weren't notified to retrieve the car until we had to ask about its status. Only then were we told that the work had been completed.


Early Bird service

5
Derrick Maye on 05/06/2015

Customer Service: 5.0 Overall Facilities: 5.0

Arrived for the early bird service at 7:10 a.m. My car was in for service 5 minutes later. The service department doesnt open till 7:30 a.m!! I love the flexibility and how the service department helped get my day and everyone elses day off to a good start.


Recall Service

5
Dennis on 05/02/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

This was recall service. Adams had me taken care of in record time. Thanks!


Fast and convenient service

5
David Shoffner on 04/26/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Conveniently scheduled appt online. Was in and out so fast I didn't need to use the shuttle service.


Exceptional customer service

5
Matthew Bennett on 04/24/2015

Buying Process: 5.0 Overall Facilities: 5.0

Justin and the rest of the crew over at Adams Chevrolet really bent over backwards to help find a vehicle that was right for me. I would absolutely recommend them to others because I am confident that they would do a stellar job in getting them into the perfect vehicle. A+ customer service.


Anne Boyd

5
Anne Boyd on 04/20/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Everyone was very helpful. This is the second car we have purchased in 2 years. We are very happy.


Friendly clean

5
Alvin Russel on 04/17/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Clean friendly good selection of vehicles...always ready to serve u ....and no appointments are times accepted


Friendly Service

4.8
Mary Quinn on 04/16/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 4.0 Overall Facilities: 5.0

I had my first oil change and it was first thing in the morning. The service guys were very nice and took care of. They made me feel very welcome and everyone at Adam's has since I purchased my car


Clerical

3.8
Barbara Massenburg on 04/12/2015

Customer Service: 4.0 Buying Process: 3.0 Quality Of Repair: 4.0 Overall Facilities: 4.0

Technician was helpful in his recommendation suggesting need for two front tires be replaced.


Great Service fromMonty Wells and Ed Rybchinski

5
GCK on 04/11/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I started the process with Adams Chevrolet online. I completed their financial application and was immediately called back by Monty Wells, Adams Chevrolet Manager. He addressed my needs and was very professional. I was not pressured into a type of vehicle and there was no haggling. At the store, Salesman Ed Rybchinski was polite and professional. Overall, I was very satisfied with the car buying experience and I highly recommend anyone in the DC, MD or VA area who is in the market for a new Chevrolet to visit Adams Chevrolet.


Outstanding customer service

5
Sstotler21 on 04/11/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My experience with Adam's Chevrolet has been nothing but superb ever since I started getting my oil changed there in early 2012. I went into Adam's for a service repair on my 2011 Chevy Cruze to fix an engine fan malfunction and was just looking around at the 2015 models after the repair when I was struck by new Malibu. It's sleek body, nimble performance, quiet cabin, and technical savvy captured my attention and I was decided that now might be a good trade-in time. The salesman I worked with, Justin Brooks, was friendly and quite knowledgable about the car for being so new at it. He made the buying process smooth and stress-free with his enthusiastic approach and laid-back attitude; the usual haggling that can take place kept to a minimum. I made a successful trade-in and purchase that was nothing short of brilliant and I am extremely pleased with my new car. I have nothing but gratitude towards the service and sales department for their superior level of customer service and friendliness.


Great service by Manager Monty Wells

5
GCK on 04/10/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Great service and buying experience. Used online service and was immediately called by Manager Monty Wells and was walked through the process. No haggling. Whether good or average credit, I believe the customer will get a fair deal. Salesman Ed Rypchinski helped us through the process while at the dealership. Highly recommend anyone interested in a Chevrolet or Jeep in the DC, MD or VA market to go through Adams dealerships in Havre de Grace and Aberdeen, MD.


Tina Bauman-Bunch

5
Tina Bauman-Bunch on 04/06/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

You guys are the best dealership on service. Just love Adams !!!


First time customer

5
Brenda and Darrell Gross on 04/05/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Our Experience at Adam's Chevrolet was friendly, helpful and successful. We purchased the ultimate truck. We love our 2014 Chevy Silverado 4 door, just what we were looking for. Tim was an outstanding salesman and would recommend him to our family and friends. Thank you so much Tim.Darrell and Brenda GrossLancaster Pa.


Great services, even cleaned my car!

5
Stephen Bayer on 04/04/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

My seat warmers needed to be replaced and I was given a loaner car with ease and no hassles. It was awesome! Thank You!


great service, stand up guys

5
Justin Lunn on 04/01/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I dealt with Nick Perez and here was awesome answered every question I had and more I would definitely come back to Adams cuz of the great deals


Best Service Department ANYWHERE!!

5
Henry Holland Jr on 04/01/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

As usual, to be exact for the past 12 years, I received outstanding quality service from Adams Chevrolet. From Joe Alampi to Jerry Silverman to Ron Herman and all the service technicians you are treated courteously and with respect. There is NO better service department anywhere. Not only that, they delivered my car to me at home free of charge. I love these guys!!!!!!Henry Holland


Great Sales team

5
Annette Alt on 03/31/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I love Adams Chevrolet this makes our 6th purchase from them. From the moment you walk in the door you are treated like family. I thought I would miss my 2011 Equinox but from the moment I sat in the 2015 Chevy Impala it was wrap around luxury this is by far the nicest vehicle we have owned..


GREAT SALE AND FINANCIAL DEPT.

4.3
Edward Jack on 03/31/2015

Customer Service: 5.0 Buying Process: 4.0 Overall Facilities: 4.0

IT WAS A VERY ENJOYABLE EXPERIENCE WORKING WITH TIM HOSKINS TO LEASE MY FIRST VEHICLE.HE WAS ENJOYABLE AND WORKED WITH THE FINANCIAL SIDE OF THE BUSINESS TO GET EVERY THING I WANTED AND MORE.YOUR FINANCIAL DEPT. DID A GREAT JOB .I FELT LIKE THEY WERE WORKING FOR ME PERSONALLY.I WOULD RECOMMEND ADAMS TO ALL MY FRIENDS,FAMILY AND CO-WORKERS.ONCE AGAIN THANKS TIM LOVE THE TRUCK.


excellet service

5
ambert on 03/28/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I spent several days trying to buy a vehicle and finally got approved thanks to Tim and the rest of the crew. I have never seen such motivation and perseverance in a company before, not only did they get me approved!!!! I also got a great vehicle Thank you for all your hard work!!!!


Third time customer!! :-)

5
kiwifruit7 on 03/26/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This was my third time purchasing a car through Adams Cheverlot. They have always been polite, patient and personable with me as well as the other customers I have seen in there. They are willing to take time to find a car that you are completely happy with. With my recent purchase Tim Hoskins was awesome, he listened to my needs as well as the input that my parents had. He made sure we all were comfortable with the cars I was looking at and as soon as we had doubt with something he was able to problem solve the issue or show other cars that were more of what we were looking for. He offered drinks and sat and chatted with us while waiting for the paperwork and everything to be complete. Once the car was purchased he set up the onstar for me and asked if there was anything else I needed. He was a wonderful salesman and I highly recommend him!! :-)Monty Wells was my finance guy.....he laid out all of my options and helped me to make sure I understood exactly what my options were. He also reviewed the options with me to help me clarify exactly what my options were when I was trying to figure it all out. He was also very patient with me and gave me examples as to how each option worked. To make a long story short, my overall experience was wonderful as it always is......hence this being my third time coming to this dealer. I also like the mechanic work initiative that they are doing now too....that was just icing on the cake. All I can say is thank you so much to Tim Hoskins and Monty Wells for an awesome experience!! :-)


Chevy spark

5
Larry Melber on 03/20/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

My last visit was for a Recall and while at the Dealership I asked if they could rotate my tires. No problem was the reply. When I was ready to leave there was no charge and I left very happy. Everyone at Adams is so very pleasant and nice and I'll continue to remain a Happy customer.


Outstanding dealership

5
irvazimmermanatgmail.com on 03/18/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Absolutely the best dealership I have ever dealt with. Tim was awesome explaining all the details of the new car and setting up my phone.He was extremely helpful and patient and had a great attitude, very professional.


Great Service

5
Gloria Scott on 03/04/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I was very pleased to receive service at Adams. The service manager immediately took my vehicle back and the waiting time was very short. I received timely information on the status of the service on the vehicle. Overall, very satisfied with the service.


Great service

5
Dagmara Pagliaro on 03/03/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Great service and experience. Neverdisappointment.


Friendly and Professional

5
hugger69 on 02/28/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great car buying experience. Everyone was friendly, professional and responsive to my needs. I will definitely repeat business with this dealership and recommend their services.


oil change on 2015 Tahoe

4.7
Ruth Maciejeski on 02/26/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 4.0

As usual, everyone was friendly and the job was done within reasonable time.


AMAZING!!!

4.8
Chuck on 02/26/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

The week before Christmas 2014, my wife's 2007 Ford Freestyle needed to be replaced with some engine failure. I made my way to Adams Chevrolet and met Tom Penn. He was an answer to my wife's and my prayers. He went above and beyond was able to place us in a NEW 2015 Chevy Traverse. Not even 2 months later, my 2005 Ford Mustang also had engine failure. My wife and I went back to Adams Chevrolet looking for Tom. He was helping another couple, so I met with Nick Perez. Again, I couldn't praise Nick enough. As like Tom, nick went above and beyond and placed me with a 2013 Chevy Cruz. They both listened to my needs as a consumer and worked within their limits and placed my family with the right vehicles within my budget.THANK YOU NICK AND TOM!! Let's not forget the other support staff there as well!!! Such a GREAT TEAM!!!!


"Outstanding Service!"

5
alonzo736 on 02/25/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Alonzo Parker"Outstanding Service"Thank you Nick Perez for getting me into a new 2015 Chevy Silverado. Nick worked hard and so helpful. It was the price I was looking for.


Awesome dealership!

5
hez on 02/25/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The customer service was exceptional! They handled everything with no worries.I received an amazing deal on my Vehicle and they made sure by the time I left I was happy. Go today and spoil yourself with a new car from Adams Chevrolet!


Electrical issues with my turck

5
Ed Girvin on 02/24/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

they fixed the recall notice on my truck, but the 1st new module they put in was defective, and had to order another one, then that one was installed, and truck seems to run fine now, I guess time will tell , but after all the electrical issues I had have with this truck since I bought it in 2009, and having had it in the shop 9 times to get the problem fixed, I doubt I will ever buy another GM product!


Customer

5
Dale Cornell on 02/24/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Jerry in service was very helpful the sales manager and the sales persons were also very instrumental in my desision making I would definitly recommend this dealership to my friends and family in the future


Dedication!

5
Ashley on 02/23/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Bryan Greenwell was the best salesperson to work with! He went above and beyond what I would have ever expected. Not only did he come in to work on his day off to help us, but he also took the time to explain all the not-so-obvious features on our new Tahoe. Bryan made the car buying process incredibly painless. Car buying is not my favorite thing to do, but Bryan and the rest of the Adams crew made our experience worth recommending to others. If you are in need of a new vehicle, I highly recommend going to see Bryan at Adams Chevrolet. YOU WILL NOT REGRET IT! :)


Excellent!!

5
Kris on 02/23/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Thank you to Bryan for getting us in our new 2015 chevy tahoe! Bryan was great to work with, and so helpful that we drove from PA to work with him. He got us into the vehicle for exactly the price we wanted. He was very trustworthy and accommodating. It was a pleasure working with him and will be telling everyone we know to go see Bryan at Adams Chevrolet! We look forward to doing future business with Bryan and Adams Chevrolet.


Adams Chevy

4.8
Happycustomer on 02/21/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Tim Hoskins was an excellent salesperson. Very knowledgable and worked hard to get us a good deal. I highly recommend him to anyone else looking for a vehicle.


SERVICE

5
Stephanie D'Antoni on 02/18/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Great dealership!!! Everyone is very personable & pleasant...love the home town feel.


Thank you

5
John Krafft on 02/17/2015

Customer Service: 5.0 Overall Facilities: 5.0

Vehicle was brought in for an oil change which was under our new car maintenance agreement. It was completed in a timely manner.


New Camaro

5
Robart8500 on 02/16/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Thank you Justin and the Adams team for making my purchase of a new Camaro so easy. Everyone was friendly and made the car buying experience stress free.


Fast courteous friendly service

5
Terry Taylor on 02/09/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

fast courteous service. Installed previous purchased accessory no charge. Adams is the best


30,000 mile service

5
Derrick Maye on 01/30/2015

Customer Service: 5.0 Overall Facilities: 5.0

Went in for the recommened 30,000 mile service. My car is running like the day I purchased it. It wasn't too pricey. I'm very satisfied with the service I received.


Fast service

4.3
Dan Loftus on 01/30/2015

Customer Service: 4.0 Quality Of Repair: 5.0 Overall Facilities: 4.0

I was in and out in less than an hour. Service was efficient, waiting area was clean but only had decaf coffee.


I will always return to ADAMS

5
Jbarnes on 01/30/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I originally took my 2006 HHR in for recall service when I was informed of incentives GM was offering HHR owners on new 2015 vehicles. This put into motion us considering getting rid of our 2002 Suburban. Well a few days later my wife and I selected a new Silverado crew cab and then realized that a lease was going to be so much more affordable for us. After much discussion with Monte, and test driving with Tim Hoskins, then locating the truck we wanted, Adams transferred the truck in and got us rolling in a beautiful new Chevrolet. This is my 3rd Chevy from Ron & Todd Adams.


Great Service.

5
Heidi Johnson on 01/27/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I took my Chevrolet Equinox in for scheduled service. I was greeted courteously and the service was completed promptly as always. The quality work done at this dealership keeps my car running like new. Our family buys all our cars at Adams.


Awesome Dealership!!!!!!!!!!!!!!!!

5
Christopher Chase on 01/24/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Terrific dealership! I received top dollar for my trade in. I have very affordable payments. Most importantly, I got a great deal on a top of the line Chevy Traverse. I am very happy with Adams Chevy in Havre de Grace


Quality of Service

5
Elizabeth Coakley on 01/18/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Service was friendly. courteous. and thorough I deal with this dealership because I trust them.


Car service

5
Gerald Alt on 12/31/2014

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Replaced tire balanced in and out got every thing done early every think great kno


Great customer service - very happy

5
Holly Cullen and Rich Hite on 12/31/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

We had a great experience dealing with Jake and the staff at Adams Chevrolet when we purchased a new Silverado. It was an easy process and we are very happy with the price and the process of purchasing a new truck. It was easy and we would definitely recommended Adams and Jake to anyone looking to purchase a new or used Chevy.


Great dealership!

5
Ronald Davidson on 12/29/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Adams does an excellent job they do what they say , and say what they do. I have been buying , my cars and trucks from them for years. The service department is like working with my family. It's just and outstanding dealership, and I will go back again, and again for my service , and for the purchase of my new vehicles.


Awesome facility

5
Lyledshawii on 12/23/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Adams is a complete car center, experts in all areas highly recommended .. No pressure sales and quality service


Excellent service

5
Philip Gladfelter on 12/17/2014

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Very competent, respectful, and friendly group of employees to help you.


Great Services

5
Terry Taylor on 12/10/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

prompt friendly service.Don't sell you unnecessary services


2014 Silverado LTZ2 Package

5
David Shoffner on 12/09/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Spec'd out what I wanted...sent them the deal I wanted...they sourced the truck, delivered the truck and called me in to complete documents. Easy process without the wasted time of "well let me talk to my Manager" that you typically get at most dealerships.Thanks Adams for appreciating my time and for finding the vehicle that I wanted at the right price!!


Great service!

5
Philip Gladfelter on 12/05/2014

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Always have excellent service at Adams! All employees helpful, friendly, and courteous.


Customer

5
Eddie on 12/05/2014

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The Staff was excellent. I was attended to quickly and my car was ready within an hour.


Adams Service

5
Derrick on 12/03/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I chose to use the early bird service on Saturday morning. The hours are very convenient for my work schedule. I was in and out in no time.


Adams Quality Service

5
Robert Hannibal on 11/28/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Have been very pleased with sales and service department, have purchased 3 vehicals here and I am totally satisfied


Great Service and friendly staff

5
Travis Over on 11/25/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I came in originally with the intention of just comparing prices and finding out about how much a new truck would cost me. The staff was very friendly and pleasant to deal with and gave me the time I needed to think on my decision to purchase while I was there without too much pressure. After talking with staff I quickly became excited about my decision to purchase a truck that day. Also Bryan was quick to answer any ongoing questions and emails I had for him after the purchase and they were very flexible in scheduling. Over all a great experience so far!


Mrs. Walkerfeller

5
Shannon Walkerfeller on 11/20/2014

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Wonderful experience! Technician Scott Holland is always so nice and attentive.


Very helpful and courteous

5
Gary on 11/17/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I recently brought my father-in-law in to help him look for a car that would suit his needs. The Adams Chev. staff took the time to find the right car for him. The purchasing process went very smoothly. No complaints.


Grate service

5
David Mckinney on 11/14/2014

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Just oil change and fixed a minor problem.Great service fast.THANKS


service

5
David Schwanke on 11/14/2014

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Best Service Department I've delt with my entire driving career. Mr. Alampi, in my opinion, is the most knowledgeable and helpful service manager. Will never go to another dealership.


Great dealer!!!

5
Matt Moore on 11/12/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I was a little reluctant to purchase a new truck, but my wife and I bought a bigger travel trailer a few months back. I had owned a 2008 Toyota Tundra; no complaints towing the new trailer, or with the truck in general, but the bed capacity wouldn't allow me to carry my 720 pound ATV in the bed while towing the new trailer. I looked at every dealers inventory in Md and decided to shoot close to home so I sent an email inquiring about a Chevy 2500 to Adams. Not to mention that their pricing was a lot better than the other dealers. From the get go the dealer didn't pressure me, answered all my questions, and they just took the time with me as they knew I was again a little uneasy about giving up my Tundra. They won! Got what I thought was a great price on the new 2500 and I was extremely pleased with what they gave me for my Tundra. I certainly had the best truck buying experience at Adams. Even my wife who hates buying a new vehicle was amazed at how stress free the transaction had been. Go see Brian at Adams!


great service

5
Arthur Ford on 10/22/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

This dealership is very customer oriented. The personnel are friendly and very helpful. They do a great job, in as short a period of time as possible. We always leave there with a positive attitude and a well repaired vehicle.


A Satisfied Customer

4.3
Barbara Massenburg on 10/08/2014

Customer Service: 4.0 Quality Of Repair: 4.0 Overall Facilities: 5.0

I've been a customer with Adams Chevrolet since 2006, ALL staff have always been courteous and professional; I travel a consider amount of miles to "Adams," because I consider the experience well worth the trip due to user friendly environment provided.


Service of Vehicle

5
Gloria Scott on 10/08/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The experience was great and loved the customer service I received. The wait for the servicing of my vehicle was very short but accurate. Thank you!


Very good

5
Gerald Alt on 10/07/2014

Buying Process: 5.0 Overall Facilities: 5.0

this was a very stressed free experience in and out in no time will buy your next truck there


Excellent service

5
Philip Gladfelter on 10/02/2014

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

We always receive professional, courteous, and personalized service at Adams Chevrolet! I plan to deal with them because of the trust they have worked to build with me. It means everything.


Great Service

5
Derrick Maye on 10/02/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I arrived on an unscheduled appt. I was greeted and my car was serviced in a timely manner.


Reputation.com

5
Mike Patchell on 10/01/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Very courtious and kept me informed on the progress of my service. A+++


AWESOME!!

4.8
LAURA C on 09/16/2014

Customer Service: 5.0 Buying Process: 4.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

These guys are great! Very accommodating when they picked up my car for service and brought it back to me while I was at work. They wont tell you something needs to be fixed when it truly doesn't, and they will tell you if something that is going to need attention soon can go for a bit longer. Awesome, Super, Informative! Thank you!!


overall review of adams chevrolet

5
Ryan C on 09/13/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I just bought a new 2014 Chevrolet Camaro Super Sport. I can't say enough good things about my salesman, Tom Penn and Adams in general. I would definitely recommend Adams to anybody in the market for a vehicle and make sure you ask for Tom Penn!


Adams Chevrolet

5
ryan carter on 09/13/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I had an absolutely fantastic experience when buying my 2014 Chevrolet Camaro super sport.I have been to other car dealers before and they can't come close to matching all aspects of adams chevrolet whether it be the buying experience, the price, The service. Ask for Tom Penn and get the best buying experience possible!!


glad to have my sweet new malibu thanks guys!

5
katmader on 09/13/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I made a new friend today in Ed R!He promised we would be able to get me the car I wanted, and we did.


best experience I've ever had buying a car

5
ryan.carter on 09/13/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

2 days ago I bought a brand new 2014 Chevrolet Camaro. everything about the experience was absolutely fantastic and top notch, the price was lower by thousands than any other dealer. Tom Penn was excellent. make sure to stop in there before you go anywhere else and get the best price and service possible!! I can't say enough good things about Adam Chevrolet and Tom Penn!


Dealership seemed fake

1.3
3kids1roof on 09/07/2014

Customer Service: 1.0 Buying Process: 1.0 Overall Facilities: 2.0

Since cars.com sent me an email to review my experience at the 2 dealers I went to I decided to post reviews about my experiences at both. Adams Chevrolet. My sales person was great (Justin), very nice. He showed me everything in the car we looked at, was a pleasure to deal with. THEN, the manager got involved. His name was Montee. Montee put off this vibe that was just terrible. Everything that came out of his mouth just seemed like a lie, from asking about price/financing, he wouldnt even give us a price, which I thought was very weird. Guy just seemed like a knowitall and did not care about what we were asking for one bit. Needless to say the reason we didn't buy a car from them was because of Montee. If Justin could have followed through with everything and gave us a good deal, we would have driven out of there with a new car. Instead, we went up the street and bought from another dealer who was up front about everything.


Wonderful experience!!!!!

5
Extremely Satsified Customer on 08/12/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Derrick is an absolutely wonderful salesman. I was very excited to purchase my Traverse and he was able to find exactly the one the wanted. My father has purchased from this dealership (always through Derrick) many times and is also extremely satisifed. Our entire family will continue to be life-long customers.


Overall Good Experience

4.3
Bob D. on 07/10/2014

Customer Service: 3.0 Buying Process: 5.0 Overall Facilities: 5.0

Bought my 2014 Camaro on 7/7/14 and the process was surprisingly easy. The facility is modern, well maintained and easy to navigate. Financing was incredibly fast as well. If not for the disappointing internet pricing policy, and a somewhat subpar vehicle prep, I'd give them 5 stars across the board - especially salesman Jake Coy!


strong arm tactics; decided to buy somewhere else

1
linxgolf1 on 06/26/2014

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Pricing: 1.0 Overall Experience: 1.0

I was searching online and found that this dealership has the exact suburban I was looking for. I planned to visit this dealership and more than likely buy the suburban until I re read the emails the manager sent me. He offered a "ready" bonus of $500 If I bought the suv that day, but it had to be that day and then only $250 off if I bought 2-7 days from then. No offense but I'm not falling for strong arm tactics like this and I refuse to visit a place that does not honor the same price the next day to think things over. UPDATE: I simply asked not to be contacted by this dealership anymore as I have purchased elsewhere. The manger wrote me a very rude email address from a gmail account which was very uncalled for. My suspicions were correct, terrible sales tactics and rude. Will express any future customers not to shop here


WONDERFUL DEALERSHIP

4.8
BUYING NEW VEHICLE on 06/18/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 4.0 Overall Facilities: 5.0

Enjoy dealing with this dealership from buying a vehicle to having it serviced. Have been an Adams customer since 1999.


Awesome Service & Extreamly Helpful!!!

5
Firefighter411 on 06/11/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had recently purchased new tires, brakes, and other service at a chain tire store, however they were unable to balance a tire properly which caused the car serious vibration. I had to go back 4 times after I purchased the tires from them, and they could not correct the problem. They told me the axle on my 2012 Chevy Impala with 47,000 miles on it was going bad and the dealer needed to look into the problem. I brought the car in and Mike had the techs take a look at it, only to find out the wheels did not have weights on them and they were all balanced incorrectly. Also found was one of the BRAND NEW tires was faulty, I paid to get everything corrected properly then I went after the chain tire store to issue me a refund for work they should have done in the first place.The point is without Mike and his guys I would have not found out about this and the car would still not be right, so for that I am extremely grateful.Definitely will return for future service and work. Likely will purchase next vehicle from this dealership. Its reassuring to know that there are still some service departments who care about the customers / their vehicles and are not so focused on how to make a quick dollar. Thanks Again!


Great customer service! Great buying experience!

5
Sbhill0 on 06/05/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Night a new car and had a great experience throughout. No hassle at all. I recommend The salesmen Neal. He was great to deal with.


Adam's Chevrolet

5
Larry on 06/03/2014

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I had a problem with my vehicle's radiator and the warranty didn't cover the part. Adam's Chevrolet worked with GM and was able to get them to put it under a warranty deductible item. Adam's saved me over 50% of the cost of what it would have been without the discount. I will definitely bring both of my cars back to them in the future. Thanks for all of your help on this.


Great Expierience

5
Patrick R. on 05/18/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I came in on a Friday at the last minute because of an ignition recall. My car would not shut off. The service Dept had closed, but the service manager was there as well as the owner. In a matter of 10 minutes I was given a loaner and my car was taken in for service. Very friendly and easy process!! If you want a great dealer, go to Adams Chevrolet!!


Thanks to Tom, another truck has found a home

5
karenhl on 04/25/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My husband and I had been looking for a truck ( only a Chevy will do ) for awhile. We had visited several dealerships and even talked to a few salesmen. We saw a truck we thought we might like, on a Sunday and came back in hopes of taking it for a test drive. That's when we met Tom Penn, our sales consultant. He was friendly, answered all of our questions and did not try to rush us into a decision. We bought that Silverado at Adams because of Tom. He even came in on his day off to sign all the papers. After all the paperwork was done he was still there to show us how everything worked, set up the Bluetooth and On-Star. We would and have recommended Adams Chevrolet in Havre de Grace to our family and friends. Of course we've told the to ask for Tom Penn.Thank you, TomKaren & Bob


Great experience all around

5
Stella on 04/23/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I worked with Monty Welks, Chris Williams, Neal Thompson. Great team, very knowledgable, personable & professional. Will recommend dealership & continue service there for my new vehicle


EXCEEDS expectations EVERYTIME

5
Walpole on 04/05/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The service department is EXCELLENT! Adams is fantastic, very thorough & has never steered our family wrong. They are down to earth, experienced, and honest. Always fair & reliable.


I do not recomeend this dealer at all!!! Tried to get a...

1.2
lafam2 on 03/26/2014

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 2.0 Pricing: 1.0 Overall Experience: 1.0

I do not recomeend this dealer at all!!! Tried to get a quote online from one of their employees. Was talking to 3 dealerships trying to buy a cruze and this dealership was very deceiving. Took the longest to respond as well and they never gave me a quote on the exact car I wanted!!! They asked me what website I saw the car on which I thought was very odd. Like does that even matter?? Anyway my husband and I bought a cruze at another dealer. Thanks for nothing Adam Chevrolet!!!


Service Department

5
PeggyMD on 03/22/2014

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Very family-friendly environment. The people in the service department are very knowledgeable and helpful. It's always a pleasure dealing with the Adams Chevrolet family!


No Pressure

5
Stan W on 03/20/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I was in the market looking for a used truck. When i came across Adams Chevrolet in cars.com. Contacted the Internet manager, who responded very Quick it was afterhours on a Sunday. Told me to come on it no pressure,so the following day i made the drive. I talked with Tom in The used car department no pressure, test drove the truck made some calls to the wife. drove the truck home that afternoon. I had all the time in the world to look at it. Did I mention no Pressure. They do not hang over you like some dealers, there were no Vultures here


One happy wife

5
Karen Andrews on 02/19/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

We bought a Used certified Chevy Equinox on Monday during the presidents day sales. Even though they were very busy Tom Penn took the time to give us the best service. I was and am extremely happy about my new car and the service I received at Adams. They deffently found a customer for life in me.


Went to Adams in hopes to purchase a new used car. Walked...

5
karenandjohn2007 on 02/18/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Went to Adams in hopes to purchase a new used car. Walked away with not only the car I wanted which was a chevy Equinox but with a great experience. Tom Penn really showed that there is still great customer service out there. And he made the experience so much better. They deffently got a customer for life out of me. Tom went out of his way to make sure that we got the best service by offering coffee and seeing to every detail. He made the process of trading in a car and buying a car so much easier and so a stress free experience. I will deffently will be going back for future purchases and services for my new car.


purchase of a four cylinder 2009 Malibu LS sand

5
Wingman2007 on 02/04/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I had to take the car back twice, the first was to fix the two front speakers that were not working. Adams replaced them with new, then the second time because the tech that replaced the speakers did not snap the power cord tight enough in the door to make the passanger door power window work. That was also a quick fix. There are many items to check out to see that they work. I guess there is a puch list much like a builder has when a house is sold to the homeowner, but the customer has to always be on top of things and not get side-tracked when purchasing any commodity. I am sure ADAMS has such a list, although I never saw it. Checking out the car from bumber to bumber is vital and to see that all the working instrments and gauges inside the vehicle are working , so take your time, and don't let the salesperson rush you. Bring a cheat sheet with you so you don't for get to check out eveything before you drive off the lot. My experence was a positive one with Adams and would tell others to visit them for a solid used vehicle at a good price. They will work with you in most areas, but your credit score is your responsibility to keep good.


Super Professionalism & personal attention

5
Aaron P on 11/10/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Outstanding personal attention from Salesperson Mr. Robb Taylor. He really was attentive to what I desired in aTruck for family and self.


Possibly the worst custom service I have ever seen. Drove...

1
Builttospeed on 10/15/2013

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Pricing: 1.0 Overall Experience: 1.0

Possibly the worst custom service I have ever seen. Drove 1 hr from jersey on a supposed mint truck upon arrive I found many imperfections in the truck. When I went to negotiate the manager got attitude and told me sorry you made the trip and began to tell me that the truck had 90000 miles so it has it's issues, which in my eyes is not mint condition.


Go see Robb Taylor...

5
Clinton Polk on 09/12/2013

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Very helpful and knowledgeable sales person. Was able to get the price into my range. Showed me around the truck and options. Was not "Pushy" at all. Reccommend!


Had a great experience dealing with Adam Chevrolet,...

5
CliffG368 on 08/17/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Had a great experience dealing with Adam Chevrolet, specifically Jake Coy, in the purchase of a 2013 Chevy Traverse. I initially contacted all the Chevy dealers in the Baltimore area as to what vehicle I was looking for and the options/trim I wanted, and Jake was by far the most responsive of the various contacts I dealt with from the different dealerships, often getting back to my comments and questions over the e-mail within an hour or two at most. That is impressive. By contrast, one of the other Chevy dealerships in the area (one of the "big players") would respond with canned answer e-mail response that felt very impersonal, as if they couldn't care less about getting my business. Jake is a straight-shooter, and is not pushy about trying to get you to upgrade to trim levels/features you may not want or need in your vehicle purchase. All in all, I had an excellent experience purchasing my family's new SUV at Adams Chevy, and I will definitely seek out Adams Chevy when looking to buy my next vehicle.


Tom Penn

5
Rich Z on 07/24/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I recently purchased a used vehicle from Adams Chevy.....Tom Penn was my salesmen and he was extremely helpful... I would highly recommend him to my friends and family to purchase their next vehicle...


The sales team at Adams Chevrolet were great. My salesman...

5
Division on 07/19/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The sales team at Adams Chevrolet were great. My salesman Tom Penn was very knowledgeable and new his inventory very well.The dealer has been totally remodeled in sales and services. I purchased a nice van at a great price.I will recommend all my friends And family to Adams Chevrolet. Thanks for all your help!


Great customer service

4.7
Mike on 07/15/2013

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

Great experience shopping for a used car. The selection Was great. Tom Penn was very helpful and patient and knowledgeable About his inventory . If your in the market for a car I strongly Suggest Adams Chevrolet . See Tom Penn I'm sure he will take good care of you.


Tom Penn was great

4.3
Mel on 07/15/2013

Customer Service: 4.0 Buying Process: 4.0 Overall Facilities: 5.0

Adams was a very nice dealership to deal with. Tom Penn was our salesperson and he was very caring and professional.


I suddenly found myself in need of a new car and heard...

4.8
bbbcm kitty.g.mail. com on 10/09/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I suddenly found myself in need of a new car and heard many good reviews about Adams. I went there knowing Steve would take good care of me.


everyone was very nice and helpful. Steve has been in...

5
mimi shires on 10/07/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

everyone was very nice and helpful. Steve has been in touch with us to make sure that we are happy with the new car. was enjoyable working with him and the other staff at Adams. plan to bury any future cars with them


The service at this dealership was great. Steven Elsnic...

5
sonnyk on 10/06/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The service at this dealership was great. Steven Elsnic helped me pick out a car of my request in a very timely matter. I will defiantly recommend this service to my friends and family.


Tom was one of the best salesman ive dealt with in my 35...

5
stan little on 10/02/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Tom was one of the best salesman ive dealt with in my 35 yrs of owning and buying autos. Everything he said he would do he did and he even called back a month later tosee how things were going with my truck. I definately would recomend tom and this dealership to others. Thanks Tom Penn


If the ratings would of gone higher than a 5 I would have...

5
charles kirby on 09/29/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

If the ratings would of gone higher than a 5 I would have rated them a 10. I would like to thank Mr. Adams, the General Manager whose name I don't remember (I'm sorry),and Derek Riel for the outstanding job he did in assisting us. What I was told to expect we recieved better. Again I thank Adams Chevrolet to everyone.


I bought a certified pre owned HHR from Adams Chevrolet...

5
Mike Troise on 09/11/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I bought a certified pre owned HHR from Adams Chevrolet and my salesman was Tim Guptill and I must say he went beyond the call of the duty, this was a very long process but he hung in there even after he got the sale to make sure all my documentation was correct and I would recommend anyone to buy a car from him, got a good deal, good amount for my trade, so far the car is running good, everything is taken care of now= happy customer.


I recently purchased a Chevy Cruze from Tim Guptill at...

5
aewipf on 09/06/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I recently purchased a Chevy Cruze from Tim Guptill at Adams Chevrolet. He was very knowledgeable, and not pushy at all. I love my Cruze and recommend going to see Tim


Dereck Reil went above an beyond to put me into my new...

5
janet.mcguigan3 on 09/05/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Dereck Reil went above an beyond to put me into my new vehicle. The customer service was excellent and he was hands on and responsive in every department. Dereck listened to my needs and was very kind and considerate. Derecks a true professional. Thank you Dereck!I'll be sure to buy my next new vehicle at Adam's!!!


If you were a pevious customer of Adams Chevrolet and...

5
Luv4jesusmyking on 06/02/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

If you were a pevious customer of Adams Chevrolet and were used to the Debonis way PLEASE GO BACK and give them a new chance. I walked in with a vehicle recall and walked out with a 2012 Malibu at the price I was looking for. You will not believe the change! I am amazed with the courtesy, the acknowledgement, and the caring I experienced today. It started with Mike who opened the door for me and directed me to Joe where I was immediately acknowledged and waited on. Mike so impressed me that I asked him if he could help help me with car pricing. It continued with nothing but excellent from there. I wished I could remember the names of all that offered to "CATER TO ME". I was offered refreshments and everything possible I would need. Mike was so gracious in repeating his answers not once but several times over the course of time with nothing but courtesy and the will to make sure I knew what it all meant. I never expected things to be like they were 10-15 years ago. Starting with Joe I guarantee you will feel like a true valued customer. You really have to experience it to believe it. It's all about you and what they can do for you. I loved it!! Sincerely, Sandra Gray 2012 new car owner with a price no other Chevy dealer could give me.


Thoroughly enjoyable purchase. Treated with respect,...

5
RPeter3714 on 05/09/2012

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Thoroughly enjoyable purchase. Treated with respect, honesty, and quality advice. Willing to negotiate aggressively. Bought an SUV the same day.Highly recommend you deal with Tom Penn, sales/leasing consultant. He treated us right; I bet he'll do the same for you.


Great experience with Mike and the staff at Adams. Came...

5
crodgers79 on 04/18/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great experience with Mike and the staff at Adams. Came in to buy an new Chevy Volt and wasn't sure that we could make it (financially). To complicate matters we had two trades, not just one. Mike and the staff worked with us to get the car of my dreams.. Love my new Volt, almost 500 driving miles and I've only used 1/10th a gallon of gas! What's not to like?


Derek spent several hours working with us to successfully...

5
AngelaEdwards on 04/10/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Derek spent several hours working with us to successfully purchase our vehicle. I would definately recommend both Derek and this dealership to others (and already have)


My husband and I have been long time customers with Adams...

5
kimmie9895 on 04/03/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My husband and I have been long time customers with Adams Chevrolet. We have purchased numerous vehicles from their staff and have always been pleased with their service department. We have never had any issues regarding wait time for parts or service. Joe Alampi's staff has always been more than courteous, professional and very knowledgable about the vehicles.One particular time, recently, my husband purchased a 2011 - 3/4 ton Silverado that came pre-dented on the sales lot. Apparently a large rock was kicked up into the bed side by the lawn maintenance staff. We purchased the truck anyway after being reassured the damage would be taken care of. It was brought in and fixed very quickly, with no hassles involved.Thanks to everyone at Adams who have continued to be professional throughout the years. You have made car/truck buying and service experiences pleasant.


Nice salesman. Not pushy. Owner, Ron came out and thanked...

5
225mtrott on 03/31/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Nice salesman. Not pushy. Owner, Ron came out and thanked us. Nice touch. Parts and service manager nice too. We accidently left $7 in the visor of our trade in and they mailed it back to us.


Went to pickup my Arcadia (which was also puchased at...

5
patkut on 03/22/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Went to pickup my Arcadia (which was also puchased at Adams)after being serviced and my husband naturally started looking for a used truck. Joe Alampi(service manager) came out to show us some trucks that my husband did not care for. There was a dent on my Arcadia passenger rear door,Joe said no problem bring car back on Tuesday and they will take care of it. My husband was to wait for the car, so while he wait he browsed the lot. He found a 2011 Malibu that he liked. Our Arcadia was repaired, but the paint was not dry enough to replace the pinstripping. So Joe sent my husband home with the Malibu for me to look at. I liked the car. My husband was undecided. He really wanted another truck. First he wanted the car but was having trouble giving up his truck. He returned the next day and told Joe that he was keeping his truck, and picked up my Arcadia. Which was perfectly repaired. The next day he called Joe back told him he would be back to buy the car. Joe Alampi is very personable,experienced,extremely patience and got us the best possible deal that was available. We bought our car and are extremely satisfied. I would recommend Adams Chevrolet and Joe Alampi as a service manager and as one of the best salesman that I have ever worked with.Kudos to you Joe!


I was treated with respect and lots of patience. As a...

5
HMURPHY948 on 03/19/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was treated with respect and lots of patience. As a woman I felt very comfortable that Jay was willing to answer all questions that I had. It waas a pleasure working with Jay and all other sales people I dealt with.


Very good service from beginning to end. I always go into...

5
Bigjoe28390 on 03/18/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Very good service from beginning to end. I always go into dealerships with doubt.You always here were going to do everything we can , but it never works out or they give you some outrageous payment.I'm proud to say this wasn't the case this time.I'm all about connection and I had that with everyone I dealt with starting with Mr. Tom Penn.He is a very professional salesman.At no time did he make me fell pressured into doing anything, and thats what you want when your looking to purchase a new vehicle.Mr. Bill Bowe was very professional to he explain everything to me when they finally came up with the numbers that would work for everyone.What impressed me the most is how quick everything was put together.As I waited I was also treated to some very good pizza, you don't get that from dealerships.I have no problem in recommending anyone to purchase a vehicle from Adams Chevrolet. I like to thank everyone that worked with, and I look forward into doing buisness with you in the future.


Everyone was hospitable, friendly and welcoming. They...

5
cafeonthecove on 03/14/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Everyone was hospitable, friendly and welcoming. They were kind but firm and answered all my questions. When we were waiting for an answer on the loan, Glenn made sure I was taken care of, as well as the other staff for that day. Price was also accepting & supporteive. The manager helped find a good warranty.Kim M Guthman, RN


Derek Riel was helpful, courterous, and made no promises...

5
WV on 03/11/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Derek Riel was helpful, courterous, and made no promises he did not keep. The used car selection was great and our experience from start to finish was excellent. Everyone we came in contact with was helpful and courterous as well as knowledgable in what they were doing. Unlike many dealerships, there was no "pressure" placed on us to purchase something we did not want or could not afford.


Mr. Lampi and another gentlemen who's name I do not know...

5
Hope Crigger on 03/06/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Mr. Lampi and another gentlemen who's name I do not know were very kind to me.They offered me coffee and told me my car would be ready in a little over anhour and it was. I have alway loved Adams Chevrolet an have recommendedthem to others and will continue to do so. They were courteous and the workwas done on time and my car runs great. Thank you Joe Alampi and co-worker.


The dealerships selection of silverado trucks was...

5
whitesil on 03/03/2012

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The dealerships selection of silverado trucks was excellent.My salesperson Mike Trimble did everything right.He was knowledgeable,courteous and to the point when answering my questions and concerns.I've never had a better new vehicle buying experience.My only minor complaint is that they didn't clean the windshield on the inside.Very minor but worth mentioning.


I have purchased several vechicles from them and it was...

4.8
Mike72267 on 03/01/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I have purchased several vechicles from them and it was enjoyable experience every time. The service department was friendly and prompt on getting my work done on my vechicle when I took it there.


$34,900

Mileage: 51398

Color: Black

Transmission: Automatic

Body Style: Pickup

City: Havre De Grace, MD

Engine Type: EcoTec3 5.3L V8

$57,810

Mileage: 5

Color: Blue

Transmission: Automatic

Body Style: Pickup

City: Havre De Grace, MD

Engine Type: 8 Cyl

$29,900

Mileage: 145411

Color: White

Transmission: Automatic

Body Style: Other

City: Havre De Grace, MD

Engine Type: 10 Cyl

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