Acura of Berlin

Thanks Larissa

No pressure buying car at this dealer.ZDX! Larissa, her personality, professionally, and honest made my car buying experience super satisfaction. Larissa went beyond to answer and help with questions and concerns that I had. I not only happy with the car, but also happy with the service. What else you need to buy a car? Come see Larissa, you will be happy you came.Thanks Larissa! You're the best

great people to deal with

I came to this dealer for service and also was looking for a ZDX. Met Larissa and asked for ZDX. She said she'll call me when one comes. I did not think she would, but she did. Not only Larissa kept her promise, but her personality, professionally, and honest made my car buying experience super satisfaction. Larissa went beyond to answer and help with questions and concerns that I had. I had no pressure to buy the car. I not only happy with the car, but also happy with the service. What else you need to buy a car? Come see Larissa, you will be happy you came.Thanks Larissa! You're the best

Poor experience with business manager

Gerry The sales associate was a pleasure to work with, professional, knowledgeable and courteous. Geno, the business manager however, was lazy and unprofessional making us do his work for him. Probably the last vehicle I purchase from them.

Purchased TLX from Jerry Campana Berlin Acura

We purchased our 2016 TLX from Jerry Campana. We had a wonderful experience and found Jerry to be most patient, friendly and easy going. There was no pressure on his part and we felt very comfortable asking him questions. We have purchased an Acura at Acura of Berlin in the past from Jerry which is why we went to him again.

Acura MDX

We bought a 2016 Acura MDX from Gerry Campana. The service was excellent and we are very happy with the car. Gerry was very helpful throughout the process. I would definitely recommend Executive Acura of Berlin!

Great purchase!

We bought a 2016 MDX from Gerry. Service was excellent and we are very happy with the car. Gerry was very helpful throughout the process. We would definitely recommend Executive Acura of Berlin if you are looking to purchase an Acura!

Jerry Campana was great

I used to shop at another dealer and gave this dealer a chance. I worked with Jerry Campana who was wonderful to work with and gave me a much better deal.

Jerry Campana

I used to buy at another dealership and switched to Acura of Berlin. I worked with Jerry Campana who was wonderful to work with and gave me a much better deal.

very nice experience

Just bought our first Acura. Ludney was our sales person. Acura of Berlin says they are no pressure sales and they really are. We had a great first experience with them. Love our Acura!

The best Acura dealership!

Being a loyal Acura customer I have decided that my next car after returning from overseas would be an Acura. I have dearly missed driving Acura for the last five years. Even though I was a frequent customer of Berlin Acura back in the days, I have decided to visit few dealerships in the area. And thanks to my friend who is also a loyal Acura customer insisted that Acura of Berlin provides the best service. After visiting the dealership and talking to personnel I got the feeling that he is absolutely right. Sales person Raj made the process entirely easy and exciting. He is very easy to deal with and have a wonderful personality. He explained everything from the beginning to the end clearly. General sales manager Ludney was there in every step to make sure that the process is going smoothly. Geno, the business manager made it entirely easy even though my credit application has a 5 year gap for job history. He went over the board to make it work. Thanks a lot Raj, Ludney and Geno and the rest of the team to make this place customer friendly. Great job Acura Berlin team!

Stressless car buying experience

I purchased a 2015 Acura TLX from Gerald Campana. It was a friendly, low pressure car buying experience. I was impressed with the staff efficiency and desire to provide great customer service as they had the car ready for me to pick up ahead of a busy holiday weekend. Overall a very smooth experience.

wonderful car buying experience

we purchased a new 2016 mdx from Gerald Campana, from the moment we walked into the dealership my wife and I felt very comfortable. there was no pressure like were used to with most car dealers. he spent the time to explain all the features and options on the car and spent time answering all of our questions. when we decided to purchase the car jerry stayed late to finish the paperwork with us and didnt make us feel rushed. when we picked up the car today we had to bring our 3 young children with us and everyone in the dealership was very helpful in keeping them occupied while we signed all the paperwork and went through the new car. Geno the f/i manager explained all the paper work and lease information to us clearly. when we walked out of his office it was the first time we didnt feel taken advantage of after dealing with a finance manager. Andre the sales manager was very helpful in helping us navigate the entire process and even helped my wife sync her bluetooth. overall the entire process was flawless and we love our new mdx!!!! we cant wait to see the new dealership

Acura of Berlin Ct the best experience to buy car

I am glad I bought my first used acura model very friendly stuff like also Gerald CampanaVery helpful ,kind and nice selsman I am glad I choose to talk with him very nice person Marek Jaworski

Very pleased with Acura of Berlin

Purchased a new 2016 Acura ILX from Gerald Campana. No gimmicks and no pressure, just the best price. When I picked up the car I met Geno Humphries he was friendly and professional. A co-worker highly recommended them and has his Acura serviced at Acura of Berlin, I am very pleased with the purchase and with Acura of Berlin.

Low key, no pressure

Jerry was a pleasure to work with. He worked with us to find the right car and was always friendly and accommodating. I would buy another car through this dealership again.

Wonderful Dealership

I have purchased many cars over the years with most of them being Honda/Acura products. I had a wonderful experience with Acura of Berlin and with Tiffanie Haynes, in particular. Tiffanie made me feel comfortable, relaxed and was exceptionally professional. This is a rare combination to find in an automobile salesperson.Tiffanie also worked with me to get me the exact car I wanted and kept it within my budget. Everyone else at the dealership was also very helpful, and professional. Everything that was needed was done quickly, correctly and to my complete satisfaction.I would highly recommend purchasing a vehicle at Acura of Berlin and I was so impressed with Tiffanie that I am recommending her to the members of my family that are in the market for an Acura.

Great Experience!

Just bought a 2012 TSX from here and I love it! It was exactly what I was looking for so of course I'm happy but what made me buy this car from Acura of Berlin was that the experience was enjoyable and they took care of me. I wasn't pressured into anything and the car was reasonably priced. Everything they said they were going to do, they did. It was missing a second key so they gave me another at no cost. They also gave me new floor mats at no cost. Tiffanie Haynes, the sales woman who showed me the car, is a fun and enjoyable person to test drive and do business with - no pressure or tricks! I felt like I could trust everyone I came in contact with - no hidden charges, everything was explained to me and all my questions were answered. I would definitely recommend Acura of Berlin and will go back if I want to buy another one one day!

Excellent experience!

First time Acura experience after years owning Highlanders. The sales staff (Andre and Steve) were intuitive of our needs and "wants", respectful of our price points, and professional in every way. We are now leasing the RDX and we love it!! We also met with the General Manager (Tony Braglia) about a payment question. He was immediately helpful in rectifying an issue. Thank you all! Great store - great manager - great staff. We would happily recommend Acura of Berlin.

Our New RDX

Purchasing our new 2016 RDX was such a very pleasant and smooth experience. Everyone at the dealership was a pleasure to deal with and treated us with the utmost respect.

Easy deal, willing to work within my budget.

I leased a 2016 Acura TLX. Steve Costa is new on the job. He was very patient, kind and was well-informed and helpful.

First time buyer.

Gerry Campana could have not made the buying experience any more pleasant or easier for me. He gets top marks in my book with his positive attitude and no pressure approach to buying a car.

A very pleasant experience!

This is my first Acura and I went in not expecting to much,but I was pleasantly surprised when I met Gerry Campana. He made my buying experience as easy and relaxed as can be,if only everything in life can be like that. Gerry and the Acura of Berlin staff offered a no pressure buying experience and were very knowledgable on every question I had and gave me an excellent offer on my trade. I cannot recommend them enough.

Outstanding Experience

Had an OUTSTANDING overall experience with my recent purchase at Acura of Berlin with Gerry Campana. He made sure to listen to what I was looking for and worked with me to make sure I understood well the reasoning for the pricing as we negotiated down to the final sale price. It was a very pleasant change from other past dealer experiences I have had. I would definitely recommend Gerry and Acura of Berlin to friends and family...... Thank you!!

Buying a new TLX

This is the second Acura I have bought from this dealer and was happy to find out they are still a very fine dealership to work with. The process of buying could not have gone any smoother

Stressful, Unprofessional, Rude, and Waste of time!

Acura of Berlin was a time consuming, misleading disappointment. Initially, I called up the store and asked for the price on a specific vehicle, pending a $5000 dollar deposit on my part. He put me on hold and came back on the phone a few minutes later with a price of $319 a month. I agreed to buy the car, and put down the deposit. Next thing you know, I get a call saying that I CANT have the car and did not qualify because, although I own a business and provided proof of a pretty steady, pretty substantial stream of revenue, I did not have pay stubs and therefore did not qualify. I asked if there was anything I could use in lieu of paystubs, or if there were any way around it and I was told that if I could not provide pay stubs then I did not qualify and could not have the car. Mind you, I was already told I could have the car, already filled out paper work, and already put down a $5000 deposit. Frustrated I called up my initial sales rep and asked if he could do something about the situation. Eventually I got a call that I COULD have the car and they were mistaken. So after jumping through all of those hoops, I went to go sign the final papers and now the car was $400, plus another $20 for the warranty! So it went from $319 a month to $400 a month, $100 more than they told me. Then when I get the car and Im ready to leave, he walks me to the door and says I cant show you how to use that car, or how to use anything IN that car, we sell Acuras not Inifinitis, so Good LUCK!. I left feeling frustrated, appalled at the service I received, drained from the emotional tug of war of being told I could have the car and then I could not have the car and then I could have the car again, and disgusted with the parting words from the sales rep. I own my own business and was always taught through many years working in customer service and training employees under me as well, that you always help the customer with whatever they need and if you dont know something, you tell them you will find somebody who does. He practically scoffed at my choice in car, and said I cant help you with your car so good luck. Acura of Berlin was the most disappointing and stressful car buying experience, and I dont recommend using them for anything other than masochistic intent. They havent even given me my plates yet! Im still driving around with DEALER PLATES! The employees should be ashamed of themselves for misleading customers on price, and on the quality of their customer service. Ive received better service at Mcdonalds after midnight in a bad neighborhood.

Stressful, Misleading, & Unprofessional

Acura of Berlin was a time consuming, misleading disappointment. Initially, I called up the store and asked for the price on a specific vehicle, pending a $5000 dollar deposit on my part. He put me on hold and came back on the phone a few minutes later with a price of $319 a month. I agreed to buy the car, and put down the deposit. Next thing you know, I get a call saying that I CANT have the car and did not qualify because, although I own a business and provided proof of a pretty steady, pretty substantial stream of revenue, I did not have pay stubs and therefore did not qualify. I asked if there was anything I could use in lieu of paystubs, or if there were any way around it and I was told that if I could not provide pay stubs then I did not qualify and could not have the car. Mind you, I was already told I could have the car, already filled out paper work, and already put down a $5000 deposit. Frustrated I called up my initial sales rep and asked if he could do something about the situation. Eventually I got a call that I COULD have the car and they were mistaken. So after jumping through all of those hoops, I went to go sign the final papers and now the car was $400, plus another $20 for the warranty! So it went from $319 a month to $400 a month, $100 more than they told me. Then when I get the car and Im ready to leave, he walks me to the door and says I cant show you how to use that car, or how to use anything IN that car, we sell Acuras not Inifinitis, so Good LUCK!. I left feeling frustrated, appalled at the service I received, drained from the emotional tug of war of being told I could have the car and then I could not have the car and then I could have the car again, and disgusted with the parting words from the sales rep. I own my own business and was always taught through many years working in customer service and training employees under me as well, that you always help the customer with whatever they need and if you dont know something, you tell them you will find somebody who does. He practically scoffed at my choice in car, and said I cant help you with your car so good luck. Acura of Berlin was the most disappointing and stressful car buying experience, and I dont recommend using them for anything other than masochistic intent. They havent even given me my plates yet! Im still driving around with DEALER PLATES! The employees should be ashamed of themselves for misleading customers on price, and on the quality of their customer service. Ive received better service at Mcdonalds after midnight in a bad neighborhood.

My 2016 ILX

I just wanted to say how much I am in love with my new 2016 white ILX. From the time that I walked into the dealer to the time that I left they were never pushy about buying the car they were very easy to work with and get me out of my old lease into my new car. This process would not have gone the way that it did without all the help from Gerald the one that helped us through the process. Was very smooth and quick with the transition. Would definitely recommend this dealer to my family and fiends!!

Love my car

Went into the dealer to look around and ask some questions about the lease specials that they had going and then after talking about the car that I wanted I ended uo buying it. Gerald C. made this a very easy process and are going to tell those that are looking to buy a new or used Acura to check out Acura of Berlin First. I love my new 2016 while Acura ILX. Thanks guys!

Great Experience

Very happy with our purchase of 2016 RDX, worked with Gerald Campana who worked with us to get a great deal on the suv we wanted, with no pressure sales tactics. Would highly recommend Gerald and Acura of Berlin.

Professional, caring and stressfree buying experience!

Went in to look at RDX and left with purchasing the vehicle. There was no pressure to purchase the vehicle. Gerry was caring, knowledgeable and went out of his way to make sure we were happy. We had a good buying experience and would recommend Acura of Berlin.

Excellent Place for your car shopping needs

The staff was very helpful in getting me into the car of my choice and provided the financing i needed.. The facility was very clean as well. Lowest prices i saw on used cars as well.

Easy Process

Helpful staff that got me into the car i wanted! Very clean facility and excellent choices available.

Comfortable

The experience was good but they did not do a great job detailing the car when I picked it up. The inside was dirty. More dirty than when I test drive the car. They did not buff the care at all as the sales person told me they would.

Great experience

I recently purchased a used MDX. I have purchased many vehicles in my lifetime and I can honestly say that this was the best dealership to do business with. My last three vehicles were bought out of state because I was tired of Ct's auto dealers. I had the best experience with Savii and the Financial Manager.

Satisfied customer! Love my new ILX!

Gerald Campana was my salesman and he made the process of getting my new ILX a pleasure. He is professional and kind. I would recommend this dealership to everyone. This is my third car I've leased from Acura of Berlin and I wouldn't go anywhere else.

Great experience at Acura of Berlin

I went in with my 5 week old son to gather information on leasing a 2015 TLX. Gerry was so accommodating and efficient both explaining the process, running numbers for various options, and evaluating my trade vehicle. I was in and out in less than 75 minutes with all the info I needed. He soon located the exact color and trim package I was looking for, and I was driving the car by week's end.

Great people, great experience!

My husband and I took our new pre-owned Acura RDX home yesterday. We love it! The staff at Acura of Berlin was great to work with. Greald Campana was our sales representative. He was very professional, always on time (which we really appreciated!) and so courteous and pleasant. No question was left unanswered. Every promise was fulfilled. His followup and professionalism were a breath of fresh air. Thanks to Gerry, Gino, who did a great job with the financing and Andre who helped pull the deal together and explained the tech package, synced my phone and contact list and showed me how to use the navigation, our experience at Acura of Berlin was, once again a great one! Thanks to the staff at Acura of Berlin!

Great car buying experience!

We recently purchased a pre-owned Lexus from Gerry Campana, who was extremely friendly and easy to work with (and you've got to see his office)! We also enjoyed our experience with Andre Budonaro and Geno Humphries, especially discussing Corvettes and super-charged cars. I will highly recommend this dealership to family and friends.

MDXowner

Recently we had bought a new MDX. Our sales associates Ludney and Faith are excellent. They are very professional, friendly and very helpful to us. That was the reason we bought the car from this dealership.

Would NOT negotiate and I'm happy I did NOT settle for it

I went in Acura of Berlin to look at a certified pre-owned 2013 Acura ILX. It was white premium package with 30,950 miles on it. When I went to look at the car they were asking $20,500. They let me and my father test drive it without one of their employees with us which my father liked very much, but I had been car shopping for an ILX for quite some time now and was not willing to pay $20,500 for one with almost 31,000 miles on it. After attempting to negotiate they went to $20,200. They went on about how it was because it was certified with an extended warranty and the price can't get any better. I filled out some credit paperwork to run some numbers which was the biggest mistake I had ever made (especially as a first time car buyer). I was harassed day and night from a flood of emails, text messages and phone calls from the dealership. I ended up finding a 2013 black on black ILX premium package with 30,000 miles for $18,500. That car also came with a better extended warranty than what Acura had offered me. Unfortunately I am still flooded with letters in the mail from all the banks Acura ran my credit (almost 4 weeks later now), They also made getting my deposit back a nightmare that I paid in cash. Out of curiosity I went back onto the website to see if they still had the car...and they do except they lowered the price to $19,994...but I thought $20,200 was the absolute best they could do.Due to their lack of the ability to negotiate they lost a customer and I bought the car somewhere else and I could be any happier. P.S both cars came from an auction off of lease with only 1 previous owner. identical cars except for exterior color and a much better deal from another dealership.I bought mine from Hoffmans Auto in East Hartford.

GREAT !!! - Acura of Berlin CT

I recently leased my 4th (yes, 4th) Acura vehicle from Acura of Berlin and I am always VERY pleased with their sales and service. My latest lease is the 2015 Acura TLX which is a great car with a really smooth ride and many bonus/fun features. I have always had a great experience with this dealer for sales and all subsequent service and give them high marks!

TSX owner

Overall this was a fantastic car buying experience. Recently purchased a certified used TSX. The salesperson Silvana was awesome and so great to deal with. Andre the used car sales manager was extremely informative and gave me so much information about the car. Best experience I've had in purchasing a car. I would definitely go back and refer everyone to them.

Disappointed!!!!!!!

They absolutely did not want to negotiate. I have bought many cars from other dealers and this is the only dealer that did not negotiate and did not bother to even lower their price. They did not want to give me a fair deal on my trade which was worth thousands of dollars more than they offered me.Very responsive but, basically they wanted everything their way or no deal, so I walked out

Great service

Gerry, Gino, Steve and staff - they are professional and competent and they deliver a great car.

Just bought a brand new MDX

It was a pleasure working with Gerry Campana and his Acura team. I would recommend them to anyone looking for an Acura. I have also been using their service team for 10 years with an issue. All around great dealership.

certified used purchase

Purchased a certified used acura from this dealership. They made the experience a little easier than most. Pricing was fair and honest and the car was in good shape. They were upfront on the things that they owed me from the transaction and kept their word on other issues that came up during the negotiation. I was pleased with my overall experience and hope to deal with them again in the future.

Another great experience

Recently acquired a 2016 RDX. This was the 6th or 7th car I have gotten from this dealership...Gerry Campana is the best, and will do whatever is necessary to make you happy.. Highly recommend him and the dealership

great service

second time buying a car there, service is great! I will continue to go back and buy another car when ready. Overall experience both times was great!

Didnt give me plates and reg for the new car I bought

I'm here to give my experience purchasing a new car Acura of Berlin a couple weeks back. I generally don't write reviews, but I hope to at least save someone the trouble of doing business here. If there's anything to take away from this review it's to STAY AWAY FROM ACURA OF BERLIN.Two weeks ago, I purchased a 2016 ILX at Acura of Berlin. I'll spare you all the details about the poor customer service, the lying about how much longer I would be there, and the parade of different managers that "apologized". The real issue comes to this: their finance manager was on vacation, and they had someone else filling in for him in while he was gone. No one their could find where they kept the license plates, they incorrectly filed my finance application, and they issued me plates that they did not have at the dealership. All and all, I left Acura of Berlin with a dealer plate on my car and a temporary registration. It has now been two weeks since my initial experience with Acura of Berlin. When I left the dealer the first time, they told me that someone would be out to me in 3 days with the registration and plates that I had already paid for. They claimed that they couldn't re register my car with the correct plates online, and that they would have to talk to the DMV to sort out the situation. I can honestly say I wouldn't be writing this if that were the case. I've had to explain my situation to the finance manager, and general manager multiple times since then. Both whom pretend to care, but evidently don't care enough to return my calls or update me on the status of my registration and plates. My temporary registration expires in another few days so I will now be taking my third trip to Acura of Berlin to get it renewed for another week. I can honestly say I've never met a group of more incompetent people in my life. It's impressive that they have managed to stay in business this long if this is how they treat their customers. TL;DR don't buy a car here. they don't know what they're doing

Enjoying my new Acura!

My experience with Gerry Campana was excellent. He addressed my concerns, was very knowledgeable and quickly responded to my phone calls. I would definitely go back Acura of Berlin to purchase another vehicle in the future. Kudos to Gerry and the entire Sales team.

Excellent

We bought a new 2016 Acura MDX. We want to thank Ricky and Andre for excellent service.They were both friendly, honest and knowledgeable. We never felt pressured!We highly recommend Acura of Berlin.

Excellent Service

We bought a new 2016 Acura MDX. We want to thank Ricky and Andre for excellent service. They were so friendly, honest and knowledgeable. We never felt pressured! We highly recommend Acura of Berlin!

My new 2016 RDX

Having Jerry as our sales person for the past 23 years has brought much comfort to the process of buying a car. We trust him like family and we have recommended to many friends and will continue to do so. The dealership itself promotes customer service as their highest priority and we appreciate their diligence and positive attitude. Gino the finance person made the financial portion easier than I thought possible, thank you! Buy your car there!

Big Waste of Time

Called and ask the finance manager if the car was traded in he said "yes". A few minutes into the conversation I pulled up the Autocheck and found out that i was purchased from the auction. I was lied to. Very dissapointed that they just cannot be honest and tell the truth. When a dealer lies to me it makes me wonder why (Greed, desperate?).I would not recomend this dealer.

My experience at Acura on Berlin was wonderful.

Jerry Campana was the person wo sold me my ILX. Heis such a joy to work with. He makes one feel very much at home. I give h 10 gold stars!!

A pleasant, low-stress car buying experience!

I recently purchased a 2012 Acura TSX at Acura of Berlin that I found on cars.com. I would highly recommend this dealership as the whole experience was low pressure and smooth. Gerry Campana was great - very patient and accommodating at all times and Geno was extremely informative & to the point during the financing process. The business as a whole is professional and has excellent communication skills.

Always the best car shopping experience anywhere around!

Always the best car shopping experience anywhere around!I was assisting my Aunt with her next car purchase, going with her to compare many makes and models over a period of 3 months. As soon as she decided that Acura was the next car she wanted, I knew that I would suggest buying it from Acura of Berlin. Even though there were many other Acura dealers closer to her, she took my advice and we both weren't disappointed one bit! I have recommended many friends to Acura of Berlin, and they all had phenomenal experiences there. Jerry, Andre, Phil, & Geno were all great, and made this a really easy and stress free process. Not only did they get us a car that was not in stock, but they didn't utter any frustration in doing so, rather being very happy and willing to get the exact vehicle we wanted. I can't say the same for any other dealer, regardless of brand.I am once again proud that I sent a family member there, and I am excited in the future to not only send more people there, but also buy my next car myself from Acura of Berlin

Satisfied customer - Again!

I just recently leased my 2nd vehicle from Acura of Berlin, specifically from Jerry. He makes the car buying process so easy and enjoyable. My first vehicle was a TSX and as the lease term came up, he got me right into an RDX. This is how car-buying should be - hassle free and easy! Thanks to Jerry and his team for a happy and satisfied customer, yet again!!

Pleasant Experience....

Jerry rock's...always comes through...My 2nd car from him ..My parents and Fiance also purchased one through Jerry...Geno makes it simple in finance as well...Recommended place to shop...

new TLX lease

Leased are third acura from Acura of Berlin. Gerry C.,as always, was a pleasure to work with. Finance manager, Geno made the $$ part of the transaction a smooth process.

Enjoyable car buying experience

Exceptional service. Sales representative (Larissa) was informative, attentive and patient. She took the time to answer my numerous questions and to clearly explain the features of the vehicle. I highly recommend this dealership.

Acura of Berlin

I recently bought my second Acura. Excellent buying experience. They go above and beyond to ensure you are satisfied. They provide outstanding service as well.

New Car

Salesman Gerry and Finance manager Geno made car buying enjoyable. Very friendly staff and good facilities at the dealership. I was in and out with a new car in less than an hour.

Excellent car buying experiance

Salesman Gerry and Finance manager Geno made car buying enjoyable.

NEW CAR PURCHASE

WE PURCHASED OUR SECOND NEW CAR FROM ACURA OF BERLIN , AS ALWAYS THE EXPERIENCE WAS GREAT AND ENJOYABLE. OUR SALESPERSON GERALD CAMPANO WAS TERRIFIC . THANKS AGAIN .

Superb new car buying experience

Just purchased a 2015 TLX from Acura of Berlin. Excellent salesman (Gerry) went above and beyond to get the car that I was looking for and within my time frame. Great experience all around and will recommend Acura of Berlin to my family and friends.

Car repair

I just had some work done on my 2011 Acura MDX by acura of Berlin. I couldn't be any more happier with the service I received at the dealer. Keith was very helpfull walking me through the whole process from start to finish. The service techs Dan and Vitek did an excellent job replacing both front wheel bearings. These two mechanics are the best in the business. 5 star service all around. Thanks again.

Great Service

The service was exceptional and Jerry made the process easy. We shopped around for awhile and did extensive research before making a decision. We chose Acura of Berlin because of competitive pricing but we were definitely impressed by the service. Thanks again Dian and Graeme Pena

Acura of Berlin

Recently we bought a Acura MDX, our sales man Gerald L. Campana was excellent. The purchase went very smooth and the rest of the staff was knowledgeable and helpful.

New car purchase and service

Just purchased my seventh car from Acura of Berlin, CT. Each time it's been a great experience. My past service experience has been very good also.

Best buying car experience

Gerald Campano was amazing. He was so friendly and easy to work with. He made this car buying experience enjoyable. The finance guy was also great. They did everything mostly behind the scenes and didn't require us to sit there waiting for hours. They were understanding that we were there with 3 kids and just needed to get the deal done. They got us a great trade value, good interest rate and decent deal on our 2015 TLX. We would definitely buy another car from them.

Great purchasing experience!

Just bought my first Acura and my experience at Acura of Berlin was terrific! Gerry C. was a pleasure to deal with. He helped to make the process run smoothly and quickly. He followed through on everything that was discussed. I was not disappointed!

Good people, good deals.

Good people, good deals. Gerry is easy to work with, and price points are very good. I have leased my last 2 cars here. And intend to continue doing so.

Gerry does it again!

Acura of Berlin is the place to buy your car because they have the greatest salesman- Gerry C.- and a great sales team. I have bought my last two cars there and recommend them to everyone. Keep up the great job Acura and Gerry!

Labor Day Purchase

Purchased new TSX over the labor day weekend, which replace an Acura CLS that gave more than a decade of reliable service. I was guided through the process by Gerald Campana. He answered my questions, and kept a normally stressful transaction smooth and relaxed. The price for the vehicle was good, and financing excellent. although I knew exactly the vehicle I wanted to purchase, Gerry gave me additional information to make the purchase more informed. Despite a very busy time, I was given his attention throughout the process. thanks Gerry.

Great service

Just bought my 2008 Lexus RX 400h from Acura of Berlin. Gerry Campana was a wonderful salesman!!! He really cared about the quality of the car he was selling us. Great guy ... Great service ... Great experience overall. Definitely would go back for our next vehicle.

GREAT GREAT FRIENDLY SALES TEAM!!!

Recently purchased a 2012 Acura TSX from Acura of Berlin and the sales team was excellent. I dealt with Larissa and she was amazing. She made the entire process easy, smooth, and pleasant. She was so helpful with all my requests and is an amazingly friendly person that makes you feel welcomed. Andre, the assistant sales manager and Lauren, the one who handles the finance aspect of things were all great as well. I have nothing but good things to say about all them at Acura of Berlin and I highly recommend you check them out for your new or used car!

Great service; friendly staff

This is my second time buying a car from Acura of Berlin. Jerry and Lauren were very helpful and friendly. I would recommend this dealer to my family and friends.

very happy with my purchase

I recently bought a used acura tsx from acura of berlin. Frank was my salesman and he was extremely patient with me and nice. He wasn't pushy at all! I also worked with Lauren from the financial department. She was also excellent and found me a great loan with a warranty. I recommend this dealership to anyone whos buying a new or used car. Thank you very much for the great experience acura of berlin!

great experience

I recently purchased a used acura TSX from this dealership. It was an amazing experience. Frank was my salesman and he wasn't pushy at all and was very nice. The car is beautiful. I also worked with amanda from the financial department. She was very helpful and found me a great loan with a warranty. I am very pleased with this dealership and would recommend going here to buy a used or new car!

new car purchase

I purchased my second Acura from Acura of Berlin and would not go any to any other dealer. Gerry Campana was wonderful and made this a very pleasant experience. The service is excellent and the staff is always accommodating and pleasant. I also would like to say that Larissa Hartline was excellent - she patiently and pleasantly helped me to learn how to use the various in the are. I love my new Acura.

Great experience, Excellent

My husband and I were looking for a car and we just happen to see the Acura dealer by accident. Gerry was the salesman , very nice and friendly guy , never too pushy. We saw the car we were interested in and took it for a test drive. Great car. Service for delivery was quick and prompt. If you need an Acura , Acura of Berlin is the place to go and ask for Gerry.

Gerry campana

Gerry was professional and very fair. He went above and beyond to make sure that i was satisfied. A pleasure to work with! I'm a repeat customer.

Great service!

Very easy dealership to work with. Jerry Campana has been a great salesperson with us through 4 Acura vehicles.

Acura Of Berlin

Completely satisfied customer. The Gerald Campana is wonderful sale person :)

Bob from Durham

Completely satisfied customer. Gerry Campana our salesperson as well as the entire staff we met along the way made purchasing our certified pre-owned MDX a very pleasurable experience. I would not hesitate at all going back to Acura of Berlin to purchase my next car.

Couldn't have been easier

I saw the 2006 Honda CR-V SE online and instantly fell in love with it. After seeing it in person solidified my expectations. A well cared for one owner and a satisfying buying experience. I will be sure to come back to them for the scheduled maintenance and for when I will someday need a new car. Highly recommended.

From a Bad experience to a Great Experience

My lease was coming up and I went to Acura of Avon. The Financial person assisting the salesman was "off" in the way he presented his information. I was turned off and left. I then decided to go to Acura of Berlin that very same night, Gerry was extremely helpful and Steve made the numbers work. They both worked together as a team and I found that to be very helpful and I went forward with a new lease. Gerry had everything ready and was courteous and helpful in explaining all the new features. Very Pleasant experience!

Great experience

Frank was amazing!!!!! He actually stopped to help me look for the TSX I was looking for, even though he was on his way out the door with coat in hand and all!! It was as if we were friends for a while, he made me feel so comfortable and didn't push for the sale like other salesmen do. No one compares to Acura of Berlin... had a great experience with FRIENDLY people!! I would definitely recommend this dealership.

Very Satisified Customer.

We couldn't be more pleased with our experience at Acura of Berlin. Omar (customer service) and Lauren (business) were extremely knowledgeable and professional and we are very happy with our new vehicle and now proud Acura owners.

Very Satisified Customer

We couldn't be more pleased with our experience at Acura of Berlin. Omar (customer service) and Lauren (business) were extremely knowledgeable and professional and we are very happy with our new vehicle and now proud Acura owners.

Omar Kamal is best car salesman I have ever had!

I recently spent several weeks on line with Cars.com and other web sites, and saw Acura of Berlin. I dropped in without an appointment and met salesman, Omar Kamal. He is the best car salesman I have worked with. He was pleasant and had great knowledge of cars. He listened to what I wanted and did not try to sell me a car that wasn't what I wanted. Very helpful. I would highly suggest you go to Acura of Berlin and ask for Omar Kamal.

Leasing experience

I just had my second great experience leasing a car from Gerry Campana at Acura of Berlin. He and the staff at Acura of Berlin were pleasant and attentive to all details. They made it quick and easy.

I had a great experience with everyone at the...

I had a great experience with everyone at the dealership....very knowledgeable, professional and helpful. I would definitely recommend to others and will buy my next acura with them.

Stress Free Purchase of Acura TL

I purchased my second brand new Acura TL this past weekend. I was pleasantly surprised when the sales manager, Gerry Campana, was assigned to me. He also sold me a 2000 Acura TL back in 1999 and I could not have felt happier to have the opportunity to purchase another one with him. And, so I did!!! If you are looking to purchase an Acura, new or used, I highly recommend Acura of Berlin and if you are fortunate enough to have Gerry as your sales manager, you'll hit a home run!!!

Jerry was a pleasure to work with and he followed up...

Jerry was a pleasure to work with and he followed up well. He was willing to spend extra time with us and got us to the sales level we wanted

Just bought the RDX! To whom it may concern, Frank Fazio...

Just bought the RDX! To whom it may concern, Frank Fazio is THE best salesperson EVER! I love the man! He was kind and considerate and has the greatest sense of humor and a great sense of compassion. He was extremely patient with me as I asked to test drive for the 3rd time. He understood that I was a little hesitant going from a sedan to a crossover. But it went so well and no only do I love the RDX but I love Frank. I will recommend him and Acura of Berlin to everyone I know. Thanks again Frank!

My wife and I went into the dealership at closing time,...

My wife and I went into the dealership at closing time, but were welcomed by Omar, asking what he could help us with. Though we had met with another salesperson previously, Omar took us for a test drive and did a great job - knowing that we would be talking with our original salesperson when it came time for purchasing. Omar went above and beyond as a salesperson, working both after closing time and with customers he knew he would not get a commission from.

Fantastic dealership experience! Jerry Campana was an...

Fantastic dealership experience! Jerry Campana was an exceptional salesman to work with. Test drive was a breeze, negotiation on price was straight forward and all with zero pressure to buy. I wouldn't hesitate at all to recommend Jerry to any of my family or friends. Thanks Jerry! The Gen. sale manager Phil is also a great guy.

Great Experience

I had a wonderful experience with this dealership. I interacted mostly with the sales person, Jerry Campana, but also had interactions with the used car sales manager. All were professional and demonstrated excellent product knowledge of their Acuras...and their competitors vehicles. The Gen. Sales Manager Phil Wallace is a great guy. This has been the best experience I have ever had purchasing a new car. If you are in the market for a car I highly recommend that you look into this dealership. I have made a new friend in Jerry.

I recently purchased a new TSX from Acura of Berlin. I...

I recently purchased a new TSX from Acura of Berlin. I came in just after opening time without an appointment on the Sunday of President's Day Weekend. I was a little surprised by the number of customers already there and was greeted by a friendly receptionist who told me I would probably have to wait a bit since all salespersons were with other customers. I almost gave up waiting after about an hour of waiting, but finally I did end up speaking with Mr. John Franco. He completely wowed me and turned the entire experience around for me. He was a true gentleman and showed me all the features of the car from top to bottom. He was not pushy but at the same time let me know that they wanted my business and would give me a great deal. The pricing they were offering (which was written out for me on a simple piece of paper) for the new vehicle as well as my trade in was more than reasonable and sealed the deal for me. I even told him that while I was definitely interested in the car that I was not ready to place a deposit on the car until I thought about it and talked it over with my wife. This was another reason I felt completely comfortable with the transaction and decided instantly upon driving home that night that it was the right dealership to make the purchase. The entire sales process the next day went smoothly and there were no surprises in anything that I was quoted the day before (this was again a nice surprise from the typical dealership that I have come to expect). We set up a delivery date a few days later and again the process was streamlined and enjoyable. The business manager Lauren Jackson was informative, kind and we could feel her excitement for the products she was selling, although not pushy. We have already referred all our family and friends to Acura of Berlin and look forward to a new relationship. I hadn't purchased a new car in over 13 years and this made it such a great overall experience!! Great job.

Awesome Experience

I was initially referred to Acura of Berlin by Amy Balko, who had a great experience with you. I was assisted by Larissa who did an amazing job helping me with the TSX that I was interested in. I have leased a lot of cars in the past and have experienced both mediocre and good service. However, I was "WOWED" by this experience! Larissa not only made it fun to shop for a car but also went beyond the expectation. I was on a crunch for time because my previous lease had to be handed in in just a few days once we had set up the date I was going to come in to get the new car. As winter can be a hindrance, a snow storm occurred on the day I was supposed to pick up the car. Larissa, contacted me early that day to let me know that the dealership would not be opening because of the storm. I had already turned in my old car and wasn't sure how I would get there because of that and having to work the next 3 days before leaving for a trip to Florida! Larissa offered to pick me up and get me to the dealership and worked with me to get things done timely so I could fit it all in! Even though I wound up not having to take her offer to get me there, I was very impressed with everything she did to accommodate the situation! I have never had such a great experience as this with any dealership! I will definitely recommend your dealership to anyone interested in a car! Thanks again!

Great experience

Thank you Acura of Berlin for the great service as always. My family and I have bought several Acuras from Gerry and he has always made it a great, easy process. I will be going back for years to come. Thanks Gerry and Acura!

The people at the dealership were friendly and...

The people at the dealership were friendly and knowledgeable. Follow up by sales rep was timely and professional. The financial transaction was pain-free as well. The negotiations and pricing on the certified pre-owned vehicle was agressive and allowed for quick turnaround for both parties. It would have been better to be more forthcoming on reasoning for deeper discount which was, in part, was due to Bridgestone tires evident in on-line photos being removed in favor of less expensive Nexen brand. Completely understandable to get me to my price point. Just would be best to explain that upfront. All together a streamlined and positive experience with both the sales rep who was new, but well trained, and easy to deal with as well as the dealership itself. I would recommend Acura of Berlin to anyone in the market for a new, used or certified pre-owned vehicle.

I have been talking with Gery the past several months on...

I have been talking with Gery the past several months on several different occassions about my future purchase. He was always very helpful and available. When it came time to make my purchase, this dealership was able to provide me with a competitive invoice price and helped make my payments affordable. Lauren the business manager was very nice and helpful as well. He also included free gifts of all season mats and wheel locks on my 2014 MDX. With Gery, he makes you feel like family and is very knowelgable and honest on Acura. I am 100% satisfied with my purchase and have recommended this dealership to a co-worker interested in the same SUV. Thanks again!!!

Great experience overall. Easy going staff, very friendly...

Great experience overall. Easy going staff, very friendly and caring. The sales person we dealt with was exceptional with his attitude, willing to help and increase satisfaction.

Perfect salesperson in Gerry. He listened well and...

Perfect salesperson in Gerry. He listened well and delivered on our requests and his promises. He is extremely friendly and fosters trust. All equipment ordered was delivered on time. Price was competitive. Very friendly people...exception to a certain extent was the GM who was not visible to customers nor did he go out of his way or office to greet customers like me and my wife especially given the luxury brand and price. F&I manager was also very friendly and professional. I'd recommend Gerry to anyone as he is a fantastic representative of the dealership.

My eighth Acura

Consistently an exceptional experience. Gerry is an amazing sales person.

Had a great experience from start to finish. Highly...

Had a great experience from start to finish. Highly recommend! Definitely ask for Jerry. Everyone was very friendly and easy to work with. Go see them

Just purchased new acura RDX SUV

Amazing experience with sincere, honest & fair! The time the sales person Lamerrisa spent with me & my husband was great! After spending time and fair price we knew this was the best Acura dealership to purchase our new car I would absolutely recommend Acura of Berlin

Great car. Gerry was patient and friendly I had an Acura...

Great car. Gerry was patient and friendlyI had an Acura for 9 yrs.got an new RDX I will buy one more if I need another car

Acura of Berlin

Just bought a MDX from Acura of Berlin. Dealt with Gerry and had a great experience.

Good experience

We have been leasing SUVs for a number of years, and when our current MDX lease was about to expire, I contacted Jerry at Acura of Berlin about options. We quickly provided several very attractive options for us to continue with a 2014 MDX while trading in our current model early, without penalty. The process went as smooth as you can hope for and within a few days were driving a brand new SUV. The dealership is neat, organized and friendly. When comparing pricing with another dealership, Acura of Berlin beat them pricewise without much of a fight.

EXCEPTIONAL AND QUALITY SERVICE ( GERRY CAMPANA)

Gerry is an outstanding sales manager! I just leased an Acura ILX from Acura of Berlin and had a great experience. Being the first time I lease a vehicle, Gerry made the process very easy and he is such a wonderful person. I will definitely refer family and friends who are looking to purchase or lease to ACURA OF BERLIN. Pleasant environment and friendly staff. This is by far a 5 star dealership! Gerry you are the BEST!

Happy too in Bristol!

I've had the same experience as Dave in NB, but I'd give Gerry 5 stars. Heck, I'd give him 10 stars if this website would let me!

My favorite dealer

I just leased my eighth Acura from Gerry at Acura of Berlin. He and all the staff there, both sales and service, awake for a very pleasant experience. I have recommended then to others who have had a similar experience. The service department, particularly Steve are courteous and professional. They get me back on the road with a loaner car quickly so I can get on with my day. Did I mention getting a great price?

Contacted dealer via email - never heard back from

I contacted this dealer to inquire about a car I saw online. I never received any response from them.

Larissa was accomodating.She was knowledgeable about the...

Larissa was accomodating.She was knowledgeable about the MDX.The Dealer gave me a great price on my trade in.Everything was done in a very professional manner. I would come back again.

Bought my Audi Q7

Bought my Audi Q7 at Acura of Berlin. The process was quick and smooth, Gerry my salesman was professional and made sure things went accordingly. Had the car serviced for the environmental protection and was able to get my car in and out quickly to my convenience and had use of a loaner car. I absolutely love my Audi Q7 and will return to Acura of Berlin.

My experiences with Acura of Berlin have been more of a...

My experiences with Acura of Berlin have been more of a hit or miss. I live a few miles away from this dealership and it would be the ideal home for sales and service for me. My recent experiences have been anything but ideal.It took me 3 visits to the dealership to get a test drive. The lady at the reception on my second visit told me that rather than stopping by for a test drive it would be better if I leave a phone number so they can call me and set up a time! Because the sales people come in and then they have to be in a meeting and such, telling me how busy they are with their things.Later, on the day that I had decided to buy the car, if the price on my trade in was right, I revisited the dealership. The sales person Larrissa, could not proceed with the appraisal process of my car before they had made the entire sales presentation despite my pleading that all I wanted first was the price they would give me for my trade in. That would be a deal maker or breaker.I just wish they would pay more attention to customer needs.I ended up with buying the new Acura RDX at Schaller Acura and I am very happy.My experiences with service department at the Acura of Berlin have been more normal. As a former owner of an Acura MDX and an Acura RL, the service staff has treated me well.

Gerry at Acura of Berlin is awesome!

I just bought a 2010 MDX from Acura of Berlin. Gerry and the entire team treated my wife and I just terrific as I have come to expect. Great buying experience and Gerry's an awesome guy. If you're in the market for an Acura....stop in and see Gerry.

Just bought a 2013 TL SH AWD

Bought my 5th Acura from Gerry Campana. Great experience as always. Great car!

Great People, Cars & Prices

A no pressure, hassle free used car buying experience. Gerry Campagna was straightforward, professional, polite and made us feel at home. Pricing was better than other dealers with the same car, option for option on every occasion. A few minor concerns I had with the vehicle were addressed before the car was picked up. It could have been detailed more thoroughly at the time of delivery, but I'm nitpicking. I did drive out with 3/4 tank of fuel. Overall a well run and organized dealership that aims to please in my opinion.

Very positive experience overall. Mr. Gerry Campagna was...

Very positive experience overall. Mr. Gerry Campagna was genuine, honest and straightforward with me. We negotiated a price that was far better than several other dealers for the same vehicle with the same options. There was never any pressure to make a decision quickly. A few minor concerns I has with the car were attended to prior to closing the deal. The car could have been detailed more thoroughly when delivered, but I did leave with 3/4 of a tank of gasoline. This was my first experience with this dealer and I found them to be well organized and consumer friendly. I would recommend them without hesitation.

Great buying experience

After not wanting or thinking of buying a car ...a teenager creamed my car in a parking lot! I liked the new cars but mine was still working just fine. I debated..no pressure and decided fix it or buy! I decided to move forward! Great team Jerry, Brittani and of course my favorite Service Manager Steve! Thanks to all a great experience and now I have a new car!

I had been researching cars (new and pre-owned) for a...

I had been researching cars (new and pre-owned) for a long time and decided it was time to make a move. I purchased my last new car at Acura of Berlin many years ago and have always recalled and appreciated that overall wonderful experience. I more recently read many reviews for Acura of Berlin and in particular, an assistant sales manager named Gerald Campana (he goes by the name Jerry). I truly thought that no one's personal performance could top that of my last experience. I was dead wrong. I walked into the dealership and ran right in to Jerry (fate) and the rest is history. We quickly partnered together very well to get the right car for me at the price I was looking for. This man is simply amazing (and therefore very busy too!). I also had the pleasure of dealing with the GM, Mike, who was equally kind, professional, and accommodating. So if you've considered going to Acura of Berlin but are hesitating for any reason, hesitate no more. It's a great place to do business.

Exellent Experience

Very helpful and professional staff, Their sales rep. , Larissa, gave a complete demo of all the technological aspect of the car (2014 MDX Tech Package), which saved me a lot of reading. The car was ready for our personalized settings, before we even picked it up. Their manager, Mike, was also there to help and he spent some time to talk to us and answered questions. The overall experience was great!

A dealer unlike any other

I purchased by new RDX last October, the buying process was so easy and the most stress-free process I have ever gone through in my life. I always say, when you pick up your new car and you hug your salesman, you know you are at Acura of Berlin. (Jerry) But now it has been almost a year of owning my car, and I do all of my service here as well. I have to say, I do not stress out about bringing my car in, they are exceptional. They take care of my car like its their own, and treat me like part of the family. I dont think I will ever own anything but an Acura and I will never buy anywhere else! Thank you all so much, I feel so great dealing with you!

excellent service

Gerald campana is greatest salesman !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Wonderful dealership and Excellent Salesman!

Gerald Campano was our sales person and he did an excellent job selling the car to us. He wasn't pushy the way most car dealers are and he was very informative and extremely kind, He even called me the next day to see if I was still satisfied with the car I had chosen which was an RDX and drives like a dream. I would recommend the dealership and Gerry Campano to anyone looking for a new car. Very nice experience!!!!

Another Great Purchase

After owning an Acura vehicle already, coming back to Acura of Berlin was an excellent choice. My husband searched for about a month for a new vehicle and visited several dealerships(not Acuras). He kept comparing other models to an Acura and nothing could meet his expectations. When he went to Acura of Berlin he was greeted by Larissa, who was most friendly and very pleasant. She was also very informative and not pushy as a sales person. They went on test drives and she answered all his questions most impressively. He could not decide between the MDX & the RDX. Larissa went over all the pros & cons, and could not be more helpful in my husband's decision. Well he is now driving a 2013 RDX and absolutely loves it! Brittany, in the financial department, was also a delight to deal with and a joy to talk with. Our experience with the ladies at Acura of Berlin has been above the excellent rating and we would most definitely go back in the future.

Happy Customer

Buying my MDX from Larissa was an absolute pleasure! She was not pushy at all - in fact, she was came to my house twice for test drives to help me be positive that I would love the car (which I do, of course!). She answered all of our questions - and we asked ALOT of questions! Michael the Finance Manager was also terrific. Again, not pushy at all - he explained all of our options but did not make us feel bad for not choosing any extras. We had shopped around a bit and got a lower price from a different dealer - since we had worked with Larissa first, we gave her our business when she was able to match the other price. We feel we got a great deal and a fabulous car from people who strive to keep their customers satisfied.

Great Experience

Our experience with Acura of Berlin was excellent. It was obvious from the start that our sales person Larissa wasn't just trying to sell us a car, she was making us feel part of a family. There wasn't a question we asked that went unanswered. There was no pressure to buy whatsoever, nor did we feel rushed. Not only did we test drive the vehicle, but we were encouraged to take it home overnight. In fact, we drove two SUV's home to conduct 'test fits' for our bicycles. After making our decision to buy, the vehicle came to us spotless inside and out, with a full tank of gas, and a detailed explanation of how everything worked. I would highly recommend Acura of Berlin to anyone who appreciates being treated like a customer should be.

Satisfied Customer

I have been a car guy since I was nine (now 60) .It is so nice to be able to talk to Service adviser and Service manger that also have my passion of cars. I can tell them in real car terms what is wrong with my car, but not much ever goes with my RL. In short, by far the best service department I have dealt with. They know me as a person and not just a customer file number. I hope the staff stays for many years as they are ones that make the dealership !

Acura of Berlin

I went to several Acura dealerships, but Acura of Berlin I felt had the most available options. Larissa was such a great help. It was a pleasure working with her, she made me feel very comfortable and did not once push for me to buy. The entire staff was very friendly and helpful. I felt I walked away with a fair price and I couldn't be happier. I would recommend anyone to Acura of Berlin for great cars and amazing service.

Great service, nice people

Just a routine oil change / tire rotation this time but the service people here always go that little bit extra to make you feel appreciated.

My husband and I visited the Acura of Berlin and Marek...

My husband and I visited the Acura of Berlin and Marek Tarlowski helped us by letting us take a used vehicle out for a test drive. When we got back he could see I wasnt with driving such a big vehicle. He then took the time to let us drive the Acura Rdx. What a great vehicle it is. Everything about it was right for me. We ended up buying a brand new one instead of a used one. Marek took his time with us showing us everything we needed to know about this vehicle. He even called a couple of days later to make sure we were satisfied and didnt have any problems.He showed us around the entire shop so we know where everything is when we have to come in for service. I would recommend everyone I know to sop at the Acura of Berlin. They treat you like an extended family!! I am enjoying the car of my dreams!!! thank you once again!!! Lucy & Mark Sciarretto

The Best

This dealership is by far the best I've been to. The service is great and everyone is extremely helpful and nice. And it's not just me-- my neighbor's family has three Acuras and they all go to this dealership because of the excellent service. They are just awesome and great people. A++.

Great service

I bought a new car last year with Jim. He is such a great guy. Absolutely a top-notch dealership..

I have nothing but great things to say about Acura of...

I have nothing but great things to say about Acura of Berlin and their services. My sales rep Andre was wonderful at making this first time experience easy and quick ( and I got a great price too!!). He took the time to answer all my questions and even followed up after my purchase to make sure I was still happy. I bought my car in for the Enviroguard (which i def would recommend) and the service tech Alex was nice enough to thoroughly clean the interior and exterior of my car! I was extremely happy with how he handled my car!! I would definitely recommend Acura of Berlin for sales and detailing services!!

10 years + Incredible Service

i dont know what I would do without the AMAZING Service Team: Joe, Keith,Steve and the Repair men: Pon,Vtek ( just to name a couple) They take great care of me and my vehicle. Anything you need ( appt, loaner etc..they are there to help and make it painless as possible... Being a woman you feel vunerable when your car isn't working properly and from day one i felt secure in knowing everything will be taken care of. People say that you shouldnt go to the dealer for repair " they will rip you off"... I never listened .......and it was the best decision! Being with Acura of Berlin for over 10 yrs is a testament to that. They take pride in their work and it shows....................and who doesn't love a complimentary car wash... :)

Great service

Had an excellent buying experience with Gerry! Very friendly staff would definitely refer a friend or family member.

Outstanding Professionalism and Service

I purchase (order) a new car every two years with the most recent a 2012 Audi S4. I was researching the MDX's and worked extensively with Andre. His and the dealership's professionalism and knowledge was by far the best I have ever experienced. Absolutely outstanding customer service and dealership.

Excellent Buying experience with Andre

My salesperson was Andre and I couldn't have asked for a better experience. I have been shopping for a car over 2 months and have gone to several dealers. I had a couple bad experience; lying salesman, pressure sales, negative attitudes. Andre was great. He listened to what I had to say about what I was looking for and my price point. He delivered. And was polite, funny and just a decent person. I felt that he wanted me to have a car I could feel comfortable with and not just a sale for himself. There were a couple issues with the car and he worked them out.

Top Notch Location :)

Great experience! This was my second stop and I'm glad I drove the extra miles for such great customer service. Robert Cherry went the extra mile to assure that all my questions were answered and all my concerns were addressed. Final outcome: Me in my brand new 2013 RDX! Michael G., sales manager, made the final steps and all the paper work painless. Would recommend this facility to any of my friends!

Excellent place to buy an Acura!

A friend referred me to Acura of Berlin after having his certified TL serviced there. I had been looking for a fun to drive AWD sedan and found a really nice Certified 2010 TL on their lot. All though Im still under 30 years old I have been having lower back problems for some time now. Being 63 230 lbs. with back problems makes it very difficult to find a comfortable vehicle. Jon Pace and Eric Sandstrom were more than understanding and offered me and my wife an extended test drive to make sure there were no problems. They took the time to make sure that we would be happy with whatever we bought. Jon also took the time to walk us through the lot to compare driver seats in other pre owned models. We never felt rushed or unimportant like we had at other places. Buying a car can be a stressful process at some dealerships but not at this one. The professionalism and follow through were excellent. From start to finish these guys will take care of you. Dont hesitate to visit them if youre in the market for a new or pre owned Acura. You wont be disappointed!

Can't say enough about this dealership!

Can't say enough about the positive experience I had buying my TSX at Acura of Berlin. Both Jerry the sales person and Tiffany the business person were extremely helpful and personable. They went out of their way to make the car buying experience a pleasant experience. They even sent my wife a card the next day when they found out it was her birthday!

Very postive buying experience

I bought a 2013 MDX from Michael Green of Acura of Berlin recently. I made 3 separate visits to the dealer over a week period before deciding to buy the car because I needed to work around my familys available time so they could see it and drive it to be sure it was the right choice for us. Michael was very patient and flexible to our needs throughout this process which made the purchasing process comfortable. There was never any pushing or hassling, and he was just as attentive to my wife and kids as he was to me. He was also very thorough in walking us through the car and trim options. Acura of Berlin was very fair on my trade and purchase price of the MDX. My overall experience was very positive.

Highly Recommend Acura of Berlin!

Just picked up our new Acura TL yesterday and highly recommend anyone looking to purchase a new Acura to visit Acura of Berlin! Our salesman, Robert Cherry was very helpful, professional and a pleasure to do business with - Thanks Robert

Excellent all-around experience!

Nice facility, friendly staff and great service during and after purchase! From start to finish everything was taken care of in a professional manner and as promised! Thanks to all and will be back for my next purchase!

Highly recommend to anyone looking to purchase an Acura -...

Highly recommend to anyone looking to purchase an Acura - We had a great experience with Robert Cherry. He was very helpful and professional - Thanks Robert

Exceptional buying experience.

I went to Acura of Berlin to look at a specific vehicle that I spotted online (2011 RDX). While the vehicle had just been purchased (saw the new owners), I was shown another comparable vehicle by Michael Green. His service was professional and friendly, but what was most noteworthy was a demonstrated level of integrity. He answered my questions thoroughly and followed through with what he said he would do, whether working to obtain a better price on my trade or mailing the owner's manual to my home. This car buying experience was a pleasure!

You've come to the right Place..........

It is said it is not a perfect World. But in the world of Acura of Berlin there are all five stars. Now,a five star rating has got to be perfect-well almost perfect! Put all of the above together and you've got a winning ticket. Acura of Berlin has your numbers. Prices right,and a shopping experience that will rock your world!

Best Customer Service

My experience buying my new car here was amazing!! The finance manger (brittany) that helped me with my loan was great and made the whole process nice and easy! The sales man that i had (andre) made my visit there fun and he was really nice!

Good job Jon P.!

This was our first time shopping at Acura of Berlin. We were helped by Jon Pace who when we told what car we were looking for, knew exactly which one it was! We saw the car before it had been washed and detailed. Jon and Max then promised us a new car after it was cleaned and detailed. A week later we went in a saw a vehicle under a car cover. Unknown to us was that it was our 2007 TL S Type! Once the car was uncovered, we saw the car of our dreams. Jon had made this car exactly what I wanted. He went above and beyond when he used the car cover. It was a great buying experience and we would definitely go back for the next one.

Excellent buying experience! Thank you

I had a wonderful experience buying my MDX at Acura of Berlin, Jerry did an amazing job helping me with all the process. I'm very satisfied, I look forward to doing business in the future.

Very happy with our experience

Thank you Robert & Brittany for making buying a car "painless". We are very happy with how we were treated & the car we purchased. We will definitely be back when it's time for another car, glad I bought my first Acura with you. & thanks for the keychain Robert!

Excellent Sales and Financing Service

The buying experience was exceptional and the sales staff was great. Robert Cherry and Britney made the process of purchasing a vehicle easy and fun. They were fantastic and made us feel comfortable and stress free. We are extremely satisfied with their service and would absolutely recommend Acura of Berlin to our friends and family. We will definitely return to purchase another vehicle there in the future!!!

Another great experience with Acura of Berlin

This is the 8th Acura we have purchased or leased through Jerry. We trust him completely and would highly recommend him and Acura of Berlin to anyone looking for a new Acura. The service, knowledge and friendliness of everyone working there is amazing. They make the paperwork process unbelievably simple and fast for the customer. Thank you for another great experience, I know I'm going to love driving my new RDX!

Another Great experience

I picked up my 5th vehicle today from Acura of Berlin...I have always been impressed by how we've been treated at this dealership...Lots of friendly and helpful people make buying a fine car an even better experience...Jerry and Brittany made it such a pleasure for us today, and I'm sure our new Acura will give us lots of enjoyable driving....Thanks again...Larry P.

Robert Cherry is the Best!

My buying experience at Acura of Berlin was the best car buying experience I've had. Robert Cherry was extemely helpful and professional during the entire process and was able to get me to drive home my new MDX the day I came in to look at the vehicle. Even after I had purchased the vehicle and needed help navigating the technology of the car, Robert told me to come back in and spent 45 minutes with me going over all the aspects of the vehicle until I was comfortable with it. I couldn't believe it. Great auto group to deal with. I will definitely be purchasing future vehicles from them.

Great Shopping Experience

Gerry and Brittany were great to work with. I would not hesitate to buy another car from Acura of Berlin.

Our first stress free car buying experience!!

We are extremely satisfied with our experience at Acura of Berlin. Jerry was an outstanding salesman. He never wasted my time. I simply told him what I wanted and he made it happen within my budget. Britney is great at her job. She took her time and explained every detail. Everything was strait forward. I love my 2010 Acura TSX!! This is the first car that I actually enjoy driving! We look forward to doing business in the future. Thanks again Jerry!!!

Happy new MDX owner!

My wife and I just purchased our first "family vehicle" together a 2013 MDX and were extremely satisfied with the whole buying process from Jerry and his team. From the minute we walked in the door Jerry and Max made us feel welcome. We never felt pushed to buy a car which made the whole experience more enjoyable. We were able to get a very fair deal on our trade in as well as a great price on the new car. Brittany in finance was a pleasure to work with as well. She listened to our needs and in the end got us a rate better than we expected. We were extremely happy to do business with a dealership that goes out of their way for customers. It is always refreshing to do business with hard working honest people. Being in business this is how we treat our customers and in turn it felt great to receive the same treatment. I would highly recommend Acura of Berlin if you are in the market for an Acura!

Great buying experience

I just purchased a 2012 RDX from Acura of Berlin. Eric and Mike were great. There was no pressure, they answered all my questions and made purchasing a vehicle a pleasant experience. I highly recommend going to Acura of Berlin if you are in the market for a new car. Paul

Extremely Satisfied!!

Just bought my first Acura and I couldn't be happier. The car - an ILX 2.4MT - is spectacular and the service at Acura of Berlin was tremendous. Jerry, Max and Brittany were great to work with and treated me like I was a member of the family. I couldn't have asked for a better experience.

Great experience!

Marek and the rest of the team made the buying process very quick and effortless. Would buy again from this dealership in a heartbeat.

Great experience!

I recently just purchased my first car from Acura of Berlin and I couldn't have had a better experience! From the moment I walked through the door the customer service was outstanding. Never having purchased a car before I had many questions and concerns about the process. I wanted to make sure I did not feel pressured and that I was making the best choice possible. If you are looking to buy a new or used car or just simply have any general questions I highly recommend using Acura of Berlin and make sure you ask for Mike! He made the process of buying my first car not only enjoyable but memorable. He answered all my questions honestly and thoroughly and never once made me feel pressured. After my experience I plan to be a customer here for a long time.

Thank you Jerry!

I just purchased a certified used car and received excellent customer service!

Great Service

We had a great buying experience this week purchasing our new to us per-owned MDX. Jerry and the team were great to work with and gave us a fair honest deal on a great vehicle. I also researched my trade in value before going in and they were right on the money with the offer they made me. I really cannot complain. Thanks Acura of Berlin!

Acura of Berlin does a Great Job!

I have been working with Jerry Campana since 1994 when I got my first Acura Legend. Since then, a hot red Integra, 2 MDX SUVs, 3 TLs, 1 TSX, and my latest ride a 2013 TL Tech Package. Jerry always gets me the deal I need, he figures out a way to get it done, and their great customer service and service department keeps me coming back. Their staff, from the front desk, to the guys in service check in, to their finance manager and sales manager all are great people to deal with. Eager to help and pleasant and friendly too! No way would I go anywhere else. I have shopped their deals elsewhere and none of the other dealers come close. If you are in the market for an Acura automobile, you have to go to Acura of Berlin.

Honest People

I came to this dealership beacuse they had a very competative price for the 09 Acura MDX. The sales Rep Jon and General Manager Eric answered all of my questions and they were very easy to work with. They was no hassle and I didn't feel like I was pressured to buy. Brittney the Finance manager was easy to work with and provided the best rate she could find. overall I was very pleased with my time spent there and I will look to purchase my next car here.

Jerry was a great help. Overall experience was good. ...

Jerry was a great help. Overall experience was good. One thing Jerry missed to do was to offer a thank you gift, such as a cleaning kit or anything given normally my dealers as an appreciation token, after a customer makes a purchase at your dealer. Many dealers do so. But it is never too late to make it happen.I must say coffee was good and I certainly appreciate Jerry making himself available on his day off (Sunday).Again thank you for the service.Maribel Luzunaris

They all were great to work with!

I came in to have my 2006 TL serviced and left with a new car! My salesperson Andre was very professional, knowledgeable and patient. He never made me feel pushed and answered all my questions in a very detailed manner. I would highly recommend this dealership to family and friends. Brittney was great to work with also!

It's always a pleasure to deal with Gerry Campana. ...

It's always a pleasure to deal with Gerry Campana. We've leased two vehicles from Gerry and both times he was very professional in our discussions and went out of his way to make sure that we were satisfied with our experience.

This is the second vehicle we purchased from this...

This is the second vehicle we purchased from this dealership and Gerry Campana. He was very knowledgeable, thoughtful and attentive to all of our needs.The dealership was very clean and the people were very friendly. I wouldn't hesitate to recommend them to others looking to purchase a new or used vehicle. .

I was very happy with the dealer as well as the salesman....

I was very happy with the dealer as well as the salesman. I have leased my last three vehicles here. Everyone is knowledgable and courtious.

My experience at Acura of Berlin was second to none. The...

My experience at Acura of Berlin was second to none. The friendly staff treats their customers like...well...customers. The atmosphere is far different then any other dealership I have visited. Jerry (assistant sales manager), the first person at the dealership to greet me, had me driving off in a brand new Acura RDX hours later. He explained the process every step of the way and spent a great deal of time making sure I understood where ALL of the numbers were coming from. Max, the general sales manager, helped facilitate the deal towards the end. He was friendly and transparent the entire time. Jerry and Max always made sure I was comfortable with everything that was going on. In fact, at one point I asked myself if I was still purchasing a car because it certainly did not feel like it. I would recommend this dealership to anyone looking to buy an Acura. Let's be honest, there are few other cars as well made and reliable as an Acura. Do yourself a favor and stop into Acura of Berlin. You will not regret you did.

Purchasing this car was a great expiirience. The sales...

Purchasing this car was a great expiirience. The sales people were very expirienced and friendly. The finance manager was great and prompt when it came to the actual signing of the papers. I would refer this dealer to anyone looking for a new or used Acura

Mr Campana answered all of our questions and kept us...

Mr Campana answered all of our questions and kept us informed of any incentives in a timely fashion. He was a pleasure to do business with and we believe he was very honest in his dealings with us. I would recommend to any friends/family talking to Jerry first before buying a car.Joe Hancock

Good service and friendly staff made the purchase quick,...

Good service and friendly staff made the purchase quick, simple and no hassle. The no pressure staff made the buying of the pre-owned car easy. Absolutely recommend Acura of Berlin.

I have had Acuras for my last two cars and excellent...

I have had Acuras for my last two cars and excellent experiencs. Service department at Acura of Berlin is excellent. I purchased a certified preowned TL and I enjoyed working with Gerry. He is not pushy (I do not like pushy) and his follow through was excellent. Very good experience.