DArlen Lee was a jewel. In the service department
I think the problem could of been fixed....but I trusted the dealership. So I would go back
Great customer service and support
Bought my F150 Platinum Supercrew here a year ago and was very impressed with the service that I came back for another new vehicle for my wife.......she loves her Explorer. Thank you again this time for the great service
Exhaust installation
Service was great !! Efficient and well priced. I had a roush exhaust installed. The job was done quickly and correctly. The customer service was terrific
Another happy buyer at Access Ford!
I am immensely appreciative of the knowledge and willingness to help me pick a vehicle of my choice. Unlike local dealerships who want to put you in a vehicle not of your liking simply because they don't have it on their lot. I am so excited to be driving this dream truck. I didn't even get this level of service from a local dealership which I had bought 3 vehicles in the last ten years. Access Ford, Joel Vasquez, Thomas McClelland, Marchel Walker and Rick Lerma put "you" before "them or business". My hat goes off to this staff. The purchase experience was the finest I have ever experienced. If you have never been here, you should consider them before buying. This was my 5th Ford vehicle and the smoothest purchase ever. Thank you all from Access Ford.
Awesome dealership!!!
In my 40 years of car purchases (I believe this was at least the 15th car I've purchased), this was the absolute BEST experience I've ever had!! No pressure, no trying to talk us into looking at other cars, meeting our goals & terms 100%, this was an amazing experience.....perfect!! Special thanks to Stephanie Knief & Nicole in financing, these ladies were completely awesome in every way! Love our Buick LaCrosse, & we will definitely be back! We had traveled 400 miles from Abilene for a mini vacation with family, & our 2004 Dodge Durango broke down 75 miles from Corpus with a blown engine, & we suddenly & unexpectedly had to purchase a car....& we found exactly what we were looking for! Other dealers in the area that we visited first were unable to fulfill what we wanted & needed, but Access Ford Lincoln came through like a champ, perfect in every aspect! We fell in love with this dealership & will definitely come back!
Explorer 2016
Sam the salesman who sold me my Explorer was very nice and very pleasant I will tell my friends and family about him and his brother who also works there but as the others well they need to work on being more nice to customers a lot of them are just so rude
Quick Fast Service
Good easy process no hang ups or pressure to buy from salesman also ended up getting a better interest rate. Overall a good experience.
poor customer service
Unwilling to negotiate. Did not drop 1 cent off the list price on used truck. Did not even give counter offer.
Good experience
The salespeople were all friendly and polite. The only problem we had was that we had to pay $1500 more for the vehicle because we were paying cash instead of financing it. They said that we could get more money off if we financed and paid it off right away. But why should we give out social security numbers and have the hassle of paying in a few days if we want to pay cash?
Oil and Filters Change
Darlene (service writer) and Noe (service technician) are 100 per cent professionals.
Service Review
The Access Ford Service Consultant, Juan Buentello handled the service on my 2014 F-150 Truck in a professional manner.
Value Customer
I was looking for a 44 truck and i couldn't believe how fast and efficient they were into me into one .customer service is number 1 here access ford ! Very satisfied.
Mister
Went in early for a oil change and the service department completed the oil change very quickly and I was on my way.
Good buying experience
Took my 2015 f150 for check engine light problem first day was told part was ordered be ready next day next got call from Darlene she said truck was ready called back an hour later Darlene said wrong part be ready next day how's that for competent service very dissatisfied with service department
Service for Ford F250
Service was completed in time frame quoted. Excellent service experience!
Service Visit
Thank you for your prompt service to my first oil change at the dealership. Everyone was kind and helpful with information regarding my visit. A special Thank you for Rick, the courtesy driver for Access Ford. He is very professional and kind and I enjoyed my trip to/from work. He made it a pleasant ride. He is an asset to Access Ford.
. Roodia Torok
The service is excellent and the service personnel are exceptional. Recommend them highly.
Mrs.Laurie Buegeler
All of the sales personnel that I dealt with went out of their way to help us during the frustrating "Buy Back process "They were quick to do everything that needed to be done on their end.I would highly recommend them to family & friends!!!!!
THE BEST SERVICE IN CORPUS CHRISTI
Juan is my go to guy in the service department at Access Ford. He always sees to my auto needs and he makes certin that my car is serviced in a professional and timely manner. Access Ford is the only place that I will take my car for service or repairs. I highly recommend Access Ford.
Female CC
I don't think that I got a good price for my trade in for as good as my car was in
Used Car Search
Although the used vehicle I went to look at did not work out for my needs, the sales personnel Nick and Terra were both very nice to deal with and were very patient. Based on what I saw, I would recommend the dealership to others looking in the Corpus and Robstown area.
Owner
Great experience. Great customer service. Very quick and easy transaction.
Oil change & tire rotation.
Always knowledgeable, friendly, and fast. I am a very satisfied customer. It's worth the drive to go to Access Ford.
Oil Change Service
Took my wife's car for an oil change. The service was quick and the whole process took less than an hour.
Happy Happy Happy
They resolved my concern in no time. I will return!
JoAnn Garcia
Rick was great to work with and he made buying this vehicle easy.
Happy Customer
Enjoy all the same friendly faces and treated wonderfully when we are at Access Ford. Customer appreciation goes a long way with us!!!!!!
Happy service Customer
I am so satisfied with my Access Ford dealers service department, prompt curious personnel with attitudes that indicate they enjoy their jobs. The service I have recieved has been an encouragement to consider Access Ford as a viable candidate for my next automobile purchase. I would like to comend the service departments supervisor for the fine response I have experienced here. Thank you David Martinez
Step-dad ref
The buying process was hassle free and they have a selections (Quaility). Didn't take long from start finish. Paper work was an ease.
2013 Lincoln Navigator
I brought my vehicle in for a warranty item, prompt, professional service, and they washed my vehicle! Nice Job!!!
Ford Taurus
Everyone from Thomas who is the Internet salesman to Jerome the salesman we had at the dealership to the financial manager were all very pleasant to deal with. Jerome understood my situation and worked hard to please me until we made a deal. I'd shopped other places that were pushy and rude and here everyone was knowledgeable while staying nice and I appreciated that.
What is this
Everything is ok You needed to send this to my wife who is the person you had most of the dealingwith
Review on dealership in Corpus Christi
Excellent on all. The only thing that might be a bit better was the time we spent waiting for paperwork to be signed.
Ordered and purchased a 2015 super duty.
Overall, a streamline experience. Highly recommended.
2014 Ford fX 4
Outstanding customer service!! I felt really comfortable dealing with them. Thanks a bunch Gary, David, and Bob..Jonathan Barraza
Truck
Fantastic. Terra did a great job. Will buy my next one there.
Buyer
I have bought several vehicles from Access Ford and their courtesy and professionalism will continue to bring me back for future purchases.
F-150 purchase
Salesman did a good job of explaining features of 2014 f-150s.
Great experience
Juan & the entire service team are friendly efficient and make the service experience a pleasure
Great experience
They take very good of my needs. Excellent experience.
Owner
I was pleased, as I usually am, with the service I received at Access Ford.
Expedition "God" thing
I wasn't looking to buy I just happened to stop by to test drive the expedition that I ended up buying. I wasn't really looking and really didn't care if I made a deal. I loved the Ford Edge I was already driving. I think this has got to be the best car buying experience I have every had, because I wasnt really looking to trade up. Mrs Bonnie was a huge help to make the process smooth and pleasant.
truck been there six weeks
have fixed everthing they have said is wrong and still has not fixed the problem will not return phone calls truck has been there six weeks first week it a fuel problem they did all repairs still missing three weeks later we are positive it is the converters plugged had then changed still missing said maybe the motor is bad due to a washer in front of the cam worn out this truck has 78000 miles on it they have no clue how to fix it
owner
Polite,Responsive,Good Service
Recall
Service personnel courteous and eager to help.Car was ready when promised.Service offered was great!
Service department did good!
Real good job this last Saturday. Thanks, BK
Allen MENN
I showed up without a appointment and I got in very quick
New Purchase
Stephany in sales and Juan in service are GREAT !!
Prompt
Contacted dealer via email regarding a used F350. Unfortunately the truck was sold the day before. However, the dealer rep was prompt and courteous in informing me of the situation.
Mileage: 35276
Color: Other
Transmission: 8-speed Automatic
Body Style: SUV
City: Corpus Christi, TX
Engine Type: 2.0L I4 16V GDI DOHC Turbo
Mileage: 18301
Color: Other
Transmission: 10-speed Automatic
Body Style: Pickup
City: Corpus Christi, TX
Engine Type: 6.2L V8 16V GDI OHV
Mileage: 14814
Color: Other
Transmission: 8-speed Automatic
Body Style: Pickup
City: Corpus Christi, TX
Engine Type: 2.7L I4 16V GDI DOHC Turbo