A Quality Auto Sales

4.6
Overall Rating

Customer Service: 4.7 Buying Process: 4.9 Quality Of Repair: 4.7 Overall Facilities: 4.7


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Salesman was rude

1
Will on 06/16/2016

Customer Service: 1.0

Went in looking to buy truck today, 6/15/2016 10am, the lady was nice and I told I was in the market for a truck, I had been looking at this truck online. She gave the keys said to go ahead an look at it, went back in and asked for a car fax on she gave it to me and told to wait for the guys to get back so I could test drive it. I waited 25 minutes, I then told I would leave my name and number, at just then some guy walked in, shook my hand and said I needed a bank release to test drive the truck. The lady said it was a fast truck and just anyone can't drive it. So I couldn't drive it, the guy was rude with me. I had 5k in my pocket for a down and the rest of the money at my place of business. I own my own business for 10 years and was paying cash for the truck. But without a back release couldn't test drive this truck cause it was too powerful, my hobbies include car racing, motocross, drag racing. And have a 700hp truck at work. And just wanted another truck for work. I will Never go back here. Unprofessional, at least sit down and let's talk.


Great place to buy a car!

5
Aadi & Gretchen on 01/19/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0

We just bought our first car in 10 years. We were looking for a very specific year and model truck. A Quality had exactly the truck we were looking for. Shawn and Gerald went WAY out of their way to ensure that everything on our new truck was just the way we wanted it and that it was mechanically sound and safe to drive. These guys were VERY friendly, helpful, and obviously interested in keeping happy customers - no pressure. We'd be happy to buy from them again.


Clean Clean place

4.2
Jake on 06/29/2015

Customer Service: 5.0 Buying Process: 4.0 Quality Of Repair: 4.0 Overall Facilities: 4.0

I recently bought a truck from here, and they recognized me from before when I had a friend try to find a vehicle. The staff are very friendly and helpful, they don't push you to do anything but are willing to help with what you need.


Juli n Ness

5
Juli n Ness on 06/18/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

We had a great experience with them . They went above and beyond to help us get the best deal possible. Would definitely recommend coming in and shopping for your next vehicle here.


Great family owned business.

5
Silver Skull Master on 05/24/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0

I needed to get a larger SUV, due to family situations. I went to A Quality and looked at a 2004 Chevy Tahoe Z71. The truck was in the process of being evaluated by their mechanics,but Gerald and Shawn arranged for the Tahoe to road worthy the next day for a test drive. I test drove it and loved the truck. I traded in my 2007 Honda Element and was given a great deal by Shawn, $2500 more than what Don Chalmers Ford offered me. Even after the purchase, A Quality continued to be great in their customer service, I had a problem with the check engine light coming on sometimes after purchasing the Tahoe. I called them and they had me bring the Tahoe back in the next business day, sent it to their mechanic, who fixed the problem and had the Tahoe back to me by the end of the day. Great customer service, professional work ethic and a family owned business, every great reason to do business with A Quality Auto Sales.


Review of AQuality auto dealership

4.3
Jean LaCour on 08/14/2014

Customer Service: 5.0 Buying Process: 4.0 Overall Facilities: 4.0

I had an unusual request when I wanted to purchase a used truck. It had to meet very strict criteria. Shawn and Felicia worked with me and found the perfect truck. I am amazed at the amount of time they put into this sale. I had time to wait because I was not in a rush. The wait was well worth it. I got a terrific truck for a terrific price. I found the folks at AQuality were professional and personable. I would highly recommend their dealership to anyone. It was a great buying experience!


Great Prices, Amazing Customer Service!

4.8
Heather on 03/26/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 4.0 Overall Facilities: 5.0

I recently purchased a car at A Quality Auto Sales and I have never been happier with a car buying process. The owners and staff are AMAZING. They are a small business and have cultivated great relationships with the credit unions who finance their vehicles, so they got me an awesome interest rate on my financing. They are very concerned with the quality of their vehicles and do a full check and tuneup on them, including changing the fluids, spark plugs, even engine mounts if they are iffy. They even filled up my tank with gas because of a small misunderstanding that we had about when to take my car in for the checkup, which was no big deal at all! They give their customers a 90 day warranty, which is far more than is required by law. I had my license plate in less than a week. They actually REALLY care about their customers and work hard to give the best service possible. I would STRONGLY recommend buying a vehicle from this business.


Excellent Customer Service

5
MikeL on 03/19/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The staff and sales people are some of the most helpful that I have found anywhere in Albuquerque. They are not in the business of selling cars, they are in the business of making lasting relationships with life long customers. They answered every question that I had, and there were many, yet, they kept a smile on their face and continued to treat me with kindness and respect. I will buy my next car from them and probably will for the rest of my life. Thank you, A Quality, for making what could have been a frightening tale into a wonderful experience!!


2008 F150

5
Kevin on 02/27/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I had been looking to trade my jeep for a while, I was in need of a truck. A Quality were the only ones who were able to help despite of any problems that occurred. Staff was great. No Games Just Business. Thanks. I'm enjoying my truck


Amazing sales staff

5
AndyG on 02/23/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Was Helped right away when I first came in to this dealership. was shown several cars in my price range and able to quickly test drive and go over the cars with my salesman. GREAT STAFF! and Excellent customer service!


greatest car lot in town!

5
redneck454 on 02/22/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I bought and several cars with me and my family from the AQuality auto sales... very nice!! Shawn was very professional!!


"Great service, very knowledgeable sales man"

4.7
Ed L. on 02/21/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

The salesman was very helpful. He made shopping for a car very enjoyable!


best car lot in town!

5
redneck454 on 02/21/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Shawn was very nice. I had bad credit And he still got me a good bank loan. 98 Toyota Sienna. I love it very much. we've gotten several cars between my family.


Amazing customer service!!!

5
Lifted Rig on 02/21/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The employees were very professional and friendly. Very low pressure relaxed feel. I bought a 4 wheel drive truck and couldn't be happier. Would recommend this dealership to anyone looking for a car that doesn't want to play the waiting game and haggling!


Fast Quality Service

4.5
Julia & Steve Pluemer on 02/21/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 4.0 Overall Facilities: 4.0

Went to this dealership to find friendly people, and quick help with what we were looking for! Happy to say that the paperwork was simple and quick. We had our new truck in no time at all!! With that being said we have children so "TIME" is everything plus they had a kids room!


$52,500

Mileage: 96181

Color: Other

Transmission: Automatic

Body Style: Pickup

City: Albuquerque, NM

Engine Type: 6.7L L6 OHV 24V TURBO DIESEL

$46,200

Mileage: 110608

Color: White

Transmission: Automatic

Body Style: Pickup

City: Albuquerque, NM

Engine Type: 440 hp 6.7L V8 Biodiesel

$24,995

Mileage: 24992

Color: Blue

Transmission: Automatic

Body Style: SUV

City: Albuquerque, NM

Engine Type: 177 hp 1.3L I4

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