1A Auto Sales

4.9
Overall Rating

Customer Service: 5.0 Buying Process: 4.9 Quality Of Repair: 4.9 Overall Facilities: 4.7 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0


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Great Family-Owned Dealership

4.3
CityChick on 08/07/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 3.0

I am a first-time car-buyer so I was totally clueless about the process. I am also not much of a tire-kicker and wanted a no-fuss way to pick out a car and get it on the road ASAP. As soon as I saw the perfect Prius for me online, I emailed the dealership. They got back to me right away and we made an appointment -- super easy! The dealership was a hike for me to get to but worth the drive. The sister of the owner assisted me, and let us take the car for a test drive without anyone accompanying us! They were also able to provide the carfax for free. While there was no wiggle-room for negotiation, the price seemed very fair for the car I was buying. Besides, I hate haggling, so that made things super easy. She baby-stepped me through the whole process. While they do not do loans on-site, she made a great recommendation for a bank that gave me a great interest rate. There was a delay with getting the check to the bank to the dealership, but the dealership was super understanding and very responsive to all my emails. In the end, everything worked out great, the dealership is very low-pressure, and I would totally recommend to anyone!


Very nice people, not typical dealership.

5
Jorge on 06/23/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I visit several dealerships and most do not give me time of day since I speak broken English. I come to this dealership looking for Prius twice and I was greeted by Joy first time, and Dan 2nd visit. These people have different approach to selling and is very relaxed. They never ask me how much I looking to spend, but only how many miles or what kind of car is needed. I take my time, ask questions, and they make me feel comfortable. No games, and best part this was only dealership who did not charge documentation fee. Very nice and professional. Thank you.


Flew in from Minnesota to purchase a Prius

5
Sue and Jack on 03/15/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

My wife and I have been searching for a Prius for a long time but it seemed like everyone just wanted more money than real value as they are extremely difficult to locate. We came across a 2007 Prius on cars.com and we saw one where the price actually made real sense. Anyways we called up the dealership thinking it was going to be a huge dealership and we stumbled upon Dan. Was I wrong, this was a small dealership and all they had were Priuses. Anyways back and forth on the phone for over a week, my wife and I decided to make a trip out to purchase the Prius. Dan was extremely thorough from his description of the car to how to get from the airport to his dealership. When we got there, the car we were interested in had been described in exact condition over the phone. We had no surprises except for when he took us to to his 2nd lot in Norwood which was quite a surprise. Nothing more than a parking lot full of Priuses. He had shown us all of the cars in our price range but we decided to purchase the original one we had sought. I just want to thank these guys for taking there time for providing quality service and making this experience very personable. You cannot go wrong here, as for a dealership there methods are a little awkward, no sharks to force you to buy, SPACE to breathe, and best of all no PRESSURE.


Bought a nice Toyota Prius from these folks

5
smartinemikelarry on 02/26/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My wife and I flew in from Utah last week to purchase a Prius from Dan. He was very honest over the phone as we were nervous to make a big decision to fly out and drive back. Dan described the car to the letter, clarified the entire process, and just made everything fun and simple. 3000 miles later, the car is just amazing. Thanks again guys.


Great experience, bought the right Prius.

5
Karl on 02/10/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I was looking for a Prius and Dan was referred to me by a friend. I went there and it was the easiest process. He answered all my questions, explained registration clearly, and we got the car on the road within a few hours. Very easy people to deal with.


Unbelievable customer service

5
Paaulo on 01/22/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Dan is honest and very straight forward at explaining. Process was easy with no pressure,


If you are looking for a Prius go to 1A Auto Sales

5
Costi on 12/27/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I was shopping around for a Prius and I came across ePrius so I decided to give them a call. I spoke to a gentleman named Dan who was more than insightful. There are a few things different about this dealership that I really enjoyed. First and foremost, no games. Dan was able to provide us with service records, carfax, and was able to answer any question without hesitation. His prices were great and we went in on a Saturday morning in which I can tell you the place was swamped. There were 6 people on the lot looking at cars, and it was Dan and his sister dealing with everyone. Start to finish, 1 customer at a time, and he does not answer his phone until he is done with the a customer. We test drove a few Prius and we finally found one that was for us. I asked Dan if I could take the car to my mechanic for a presale inspection and he said "Of course, I would do the same thing if it were my money." Everything checked out perfectly and out mechanic gave us the green light to purchase the car. We then needed financing so Dan sent us to a credit union that was 15 minutes from him and we walked in, 20 minutes later we walked out with a check in our hand. Interest rate was 1.49% for 65 months which is unheard of. Upon closing, this was the first dealership I had been to that didn't charge a documentation fee. Dan and Joy, thank you guys. I am writing this review because you guys treated us with first class service. On top of that, I was so happy that I started referring friends. I had one of my friends call him because he had a 2003 Toyota Prius with 250,000 miles and his hybrid battery had just gone bad and the Toyota dealership had quoted around $4000 for a new battery. My friend called Dan and was ready to buy a car from him, and Dan asked him what was wrong with his Prius. Dan suggested that his family do all sorts of repairs for Priuses and that he could rebuild his battery for $800. Dropped the car off and 24 hours later the Prius was running like new again. Dan could have sold a car to him, but instead he saved him money by fixing the car. Dealerships tend to have bad reputations, but I can promise you if you visit these guys you will think the opposite.


Great deal! Good quality vehicle at very low cost

4.5
Ritch on 08/06/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 4.0 Overall Facilities: 4.0

We just bought our Ford mini-van and we were happy about the over-all condition of the mini-van considering a very low cost. The dealer are very friendly and honest.


Dan knows Priuss more than anyone and he is extremely...

5
Michaelsmith007 on 03/05/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Dan knows Priuss more than anyone and he is extremely professional. As we arrived my wife and I, Dan simply greeted us and handed the keys to the Prius we were interested in. He let us go on a test drive alone and simple stated that if we had any questions to simply come in to the office. He didn't come into our space making it a comfortable environment for us. No pressure sales is what we truly felt. Dan answered all of our questions with ease and there were simply no games. Highly recommended.


Purchased a used vehicle

5
Alan on 12/12/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I purchased a Lexus RX400H from Dan. I am very satisfied with the vehicle so far, the vehicle was exactly the way Dan described it to me. He is very honest and reasonable I would recommend anyone to purchase a vehicle from him.


Purchasing used car

4.5
Daphne A on 07/27/2013

Customer Service: 5.0 Buying Process: 4.0

We Went to purchase a used vehicle. Owner was really friendly and personable. Purchased a car from this place almost 4 years ago and we had a good experience. The vehicle looked exactly the same as the pics from online.


Dan is the best

5
MikeMoae on 07/14/2012

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I went down to look at some vehicles and I fell in love with a Volvo XC90. Dan let us take it to the mechanic of our choice. Everything that he told us about the truck was exactly what he told us. This was an A+ experience.


$20,995

Mileage: 119079

Color: Black

Transmission: 1-speed Direct-drive Automatic

Body Style: Sedan

City: Walpole, MA

Engine Type: 0.0

$23,995

Mileage: 17032

Color: White

Transmission: 1-speed Dual Clutch

Body Style: SUV

City: Walpole, MA

Contact seller for Engine Type

$22,995

Mileage: 28266

Color: Black

Transmission: 1-speed Dual Clutch

Body Style: SUV

City: Walpole, MA

Contact seller for Engine Type

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