123 Auto Sales
123 Auto Sales
Customer Service: 2.8 Buying Process: 5.0 Quality Of Repair: 1.0 Overall Facilities: 5.0
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NOT thrilled
I bought a used car off this company about a week ago. As soon as I took it to the gas station, I discovered there was a decent sized hole in the gas tank- mind you I understand used car lots don't usually fill the gas tank, so I gave them the benefit of the doubt and never contacted them about this issue. Well, when I made the deal for the car, I couldn't take it home same day because they said they had to service it. THEY mentioned that they will change the battery and a tire that had a leak. Great!When we picked up the car, they said they repaired the tire... fine.I just had the car sitting for 4 days (not a daily driver), and the battery is DEAD. I looked at the battery, it is NOT new like they said they put in! I am very disappointed with the quality of care this car received. I am not sure if they knew about the leaky gas tank or not, but the battery should be new as I was told it was going to be!
Home town dealer.
Bought our 17 year old son's first car here. If you are looking for a good car at a fair price, go here. Sam, Bobby, and Keith will take good care of you and treat you like family. Thanks
really fast communicating!
I'm In the process of trying to buy a car and they are really helpful. They're really understanding that my credit scores not the best and that I want to take some time to let it rise. They get back to you really fast!
Sales department never replied
I left a detailed message about one of their cars. I explained what I wanted for my trade and no one got back to me! Their loss
I receive great customer service, very friendly!
I called and spoke with a lady and she was very helpful, said that she would have a salesperson to call me back, I received a call shortly after that and was told that the car that I was interested in was not available, he had taken a deposit on it the night before, also took my information and would call and see if he could find something similar to what I was looking for. Very helpful.
Not Very Customer Friendly
I called to inquire on a vehicle and was informed that the dealership had no access to repair shop and was selling cars as is. When I asked him what was wrong with the car he stated that he could not tell me. When I attempted to further inquire he hung up on me. If you want to buy a shell of a car with unknown issues by all means go here. If you like being hung up on and maltreated because of their own business practices by all means invest here.
Mileage: 65503
Color: Other
Transmission: Automatic
Body Style: SUV
City: Branchville, NJ
Engine Type: 6L gas
Mileage: 75320
Color: Silver
Transmission: Automatic
Body Style: Minivan
City: Branchville, NJ
Engine Type: 3.5L gas
Mileage: 40096
Color: Gray
Transmission: Automatic 6-speed
Body Style: SUV
City: Branchville, NJ
Engine Type: 2.5L I4
