Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Overall Experience: 1.0
alert!!!! unethical practice detected!!!!!! alert!!!we went to venice honda looking for a civic on behalf of our daughter who just got back from a 5yrs oversea deployment. agreed on a quote from one of the manager, signed and gave a deposit. a week later, on a saturday, we came back to pick it up. they had us signed bunch of papers, took to the financing office to finalize. then 1hrs later, the same manager that authorized the deal came out and wanted $1500 more for the same car that we had agreed upon! we didn't fall for the trap so he told us to come back on monday, he will get us another car. the manager said and i quote " either take this car out tonight for $1500 more or wait 2 days to get the car as quoted" we got suspicious, but what can we do? we left disappointed and outraged! monday afternoon they called and said they can't get the car as priced, come back for a refund! we understand that these kind of business practice is seldom done in a third world country, but is really happen here in the great country of USA which our daughter spent the last 5 yrs of her youth protecting? these people can't be trusted, they lied to us, played game, pushing us around. they're so unprofessional, so crooked! heartbroken and disgusted our little navy girl went to wilde and got a much better treatment. she is now recovering from stress in her white civic ex. don't waste your time with this company! i wouldnt dare to come close to this sharks infested establishment!!!you've been WARNED!!!!