Felt like family
Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0
My family went in to Matt Slap Subaru on a Saturday with no real expectations. We heard good things from friends/coworkers about this dealership but weren't sure what would happen with our situation. We were approached calmly while walking around outside, we didn't feel pressured at any point in the car shopping experience, and we left completely satisfied. The employees went above and beyond what we would've imagined. We felt as though every employee we dealt with was open, honest, suggestive (not pushy), and knowledgeable. Once the paperwork started, we were informed of what was to come along the way, multiple times, so we had an idea of how much longer we'd be there, in case we needed to make any arrangements with the sitter at home. It's only been 3 days since we found our new car and we've already recommended this dealership to a few friends!
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