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Totally Ignored, No Plaza Experience
Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Pricing: 1.0 Overall Experience: 1.0
My husband and I went to the dealership, in the market for 2015 Infiniti Q50. The salesman approached asked us a few questions and walked away. He acted as though we didnt belong there, totally ignoring us. We went and asked to look at the the model Q50, he points to the car on the showroom floor. He was too busy with another couple interested in SUVs, who came in the dealership after we did. So after awhile, we left the Plaza dealership after giving personal contact info. We went to another Infiniti dealership, the treatment was different, the saleman was attentive and understanding. We are pleased with our Q50 and the deal we recieved from Bommarito Infiniti West County. We didn't get the "Plaza Experience."
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