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Scammed at rich ford
Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 2.0 Pricing: 1.0 Overall Experience: 1.0
Brought 2015 explorer here, got it via my employers purchase plan so only negotiations was for service plans, extended warranty, etc, they totally scammed us by telling us we were getting a premium service plan ($800) and charged us for it but put it in as a basic. So now I've paid over $400.00 for 3 oil changes because once I discovered their error all they offered was a partial refund and said that's the best they can do. I would recommend going anywhere but here for a vehicle or service.
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