2018 CADILLAC XT5

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PRICE ALERT

$40,990
$8,698
below average
0 Miles

Vehicle Details

Color: SILVER
Body Style: SUV
Transmission: 8-Speed Automatic
Engine Type: 3.6L V6 24V GDI DOHC
Drive Train: FWD
Fuel: GAS
Location: Gainesville, FL
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Information about Dealer

POOR CUSTOMER SERVICE!!!

1
Laurie Stevens on 11/01/2016

Customer Service: 1.0 Quality Of Repair: 1.0 Overall Facilities: 1.0

I would NOT recommend this dealership to anyone. The Mazda service manager Tyson Adams is by far the worst manager I have ever had to deal with. He is very rude. Rick Davis, Sr. is another one that hasn't learned how to treat customers. Total lack of respect for the customer, would not recommend that anyone go there for service. Wish there was a way to report to the Mazda home office.

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Vehicle Rating & Owner Reviews

Overall Rating
3
  Based on 1 reviews

Poor fuel economy. Very uncomfortable front seats.

3
jjuwsnyc on 12/14/2017

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 2 Performance Rating: 3 Interior Rating: 4 Reliability Rating: 3 Safety Rating: 5 Technology Rating: 4 Value Rating: 2

So I discovered that the headrest does not adjust. This is now standard on Mercedes. glc, audi q5. The pain that i had in my neck extending down to my lower back was not bearable. I tried to sell the car privately and to lease swap it. But no good. The vehicle dropped 14K in value with less then 1500 miles. I finally got a dealer to up the price by 4K from the low ball offered even at Cadillac dealer that did not have any inventory. So I am thankfully finished with this car. It is beautiful, but for me the seat was so bad that I was willing to sacrifice over 11K to get rid of this car. As for GM financial. I have called 7 times to get a letter showing that the vehicle was paid off and purchased. i have been told so many different stories. All incorrect. The letter is not generated. It would be generated, It has been generated. Nothing. ON hold for hours. I will not ever walk into a GM dealership ever again.



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Overall Rating
10 / 10

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Overall Rating
4 / 10

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