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VIN 4T1BF1FK7HU339182 may have been recalled. Check full report for more information
AIR BAGS:KNEE BOLSTER
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2016 Avalon, and 2017 Camry vehicles manufactured August 3, 2016, to September 12, 2016. The front passenger knee air bag module may have been attached to the lower instrument panel with incorrect fasteners.
Mark Fertig turns business down and non Toyata make vehicles
Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Pricing: 1.0 Overall Experience: 1.0
Went to get an oil change that is covered by my warranty (mind you I have been here before) and as soon as I get out my vehicle,Mark Fertig says "you know we charge 80 for oil changes" not even knowing I have been here before and this is where the warranty recommended I take my vehicle to despite the fact that I drive a ford. Long story short he tried tell me to go to Ford instead and gave me fake information and excuses on why I shouldn't have my vehicle serviced here. I lost time stepping to the side trying to get in contact with the warranty company for an assertive response if I should leave or not ,was skipped by a lot of other customers thus making my wait longer..However I give a very respectful thank you to James Wright as he ultimately ended up being the one who still got the job done correctly and professionally. Thank you James Wright and Thanks for nothing Mark Fertig.
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