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Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0
This was our first car purchase in 15 years, and we could not have been more impressed. We were greeted when we walked in, and Linda Williams came to help us immediately. We told her which vehicle we were interested in, and everything went so smoothly to the extent that we bought it, and drove it home that day. She is very knowledgeable about Honda products, answered all questions, and made us feel very comfortable through the whole process. In fact, everyone we met with was terrific, from Linda, to Stacy (internet sales), and Tony (paperwork). Not once did we feel pressured to do anything. This was well worth the 45 minute drive from Reading. No doubt about it! Thank you Linda, and thank you Roberts, for getting us into our vehicle!
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