Contact seller for price
5 Miles

Vehicle Details

Mileage: 5
Color: RED
Body Style: Coupe
Transmission: Automatic
Engine Type: 3 Cylinder
Drive Train: 2WD
Fuel: GAS
Location: Sarasota, FL
Get EPICVIN vehicle history report

To be more confident in your used car purchase and get more information about the auto, including its accident history, insurance records, odometer readings history and other important details, we recommend you get a vehicle history report for the car prior to buying it.

Information about Dealer

Bad diagnosis of steering problem

GKSK1600 on 06/24/2016

Customer Service: 3.0 Quality Of Work: 2.0 Friendliness: 4.0 Pricing: 1.0 Overall Experience: 2.0

I brought my older C-Class here to address a shuddering when turning at low speeds. They diagnosed it as either a power steering pump or steering rack, which seemed plausible. I agreed to have them replace the pump because they said they found metal flakes in the fluid and it was the less expensive of the two repairs. Total cost was $1600, which was a lot for a older car, but it's still in good shape so I thought it was worth the investment to get a few more years out of it.Unfortunately, the pump replacement did not fix the problem. After doing further Internet research I learned that there's a known problem with older 4Matic cars where the clutches in the transfer case cause shuddering when turning at low speeds. This was exactly the problem I had reported, and I would have expected the factory service people to know about it and mention it. There was even a Service Bulletin that provided free repairs for certain vehicles, but apparently mine was not one of them.Overall, the people there seem nice enough, but I feel that I paid a lot of money for a repair that did not fix my problem and that I did not get good advice on the possible causes. I'll look elsewhere for future repairs.

View all reviews about this dealer

Is this Vehicle Safe? See this Vehicle’s Safety Report

Check safety scores, crash test results and safety equipment to make sure you're shopping smart. Click below to get full details

Overall Rating
10 / 10

® 2017 CARSDESK. All Rights Reserved.