above average
5 Miles

Vehicle Details

Mileage: 5
Color: WHITE
Body Style: Convertible
Transmission: 7 Speed Shiftable Automatic
Engine Type: 8 Cylinder Turbo
Drive Train: 2WD
Fuel: GAS
Location: Delray Beach, FL
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Information about Dealer

My horrible experience with Mercedes-Benz of Delray

Andrew Shehata on 11/27/2016

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Pricing: 1.0 Overall Experience: 1.0

My busy schedule doesn't allow me to write reviews, but today I had to stop everything to write about my horrible experience with Mercedes-Benz of Delray.I've been a Mercedes Benz owner all my life and I've owned many models including three S-class. I was about to purchase two new cars, a new S class to replace my 2013 model and a new 2017 GLE to replace my wife's ML 350, but after dealing with Richard Bennis and Brion Fitzgerald, I've decided to take my business elsewhere.On November 23rd 2016, I signed a work order # 238522 for a certain cost.After leaving me waiting for full 3 hours, I was told that the repair was done at a much higher cost.After complaining to Richard Bennis and Brion Fitzgerald, they gave 2 choices, either paying the higher price or undo the repair!

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