PREMIUM 2 PACKAGE,WHEELS: 19"/20" AMG BLACK CROSS-SPOKE FORGED,DESIGNO DIAMOND WHITE METALLIC,AMG PERFORMANCE EXHAUST SYSTEM,Leather Seats,AMG NIGHT PACKAGE,Navigation System,HEATED AND VENTILATED FRONT SEATS,BLACK WHEEL LOCKS,Cooled Front Seat(s),ALUMINUM/HIGH-GLOSS BLACK TRIM,BLACK SOFT TOP,RED PEPPER/BLACK; NAPPA LEATHER UPHOLSTERY
My horrible experience with Mercedes-Benz of Delray
Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Pricing: 1.0 Overall Experience: 1.0
My busy schedule doesn't allow me to write reviews, but today I had to stop everything to write about my horrible experience with Mercedes-Benz of Delray.I've been a Mercedes Benz owner all my life and I've owned many models including three S-class. I was about to purchase two new cars, a new S class to replace my 2013 model and a new 2017 GLE to replace my wife's ML 350, but after dealing with Richard Bennis and Brion Fitzgerald, I've decided to take my business elsewhere.On November 23rd 2016, I signed a work order # 238522 for a certain cost.After leaving me waiting for full 3 hours, I was told that the repair was done at a much higher cost.After complaining to Richard Bennis and Brion Fitzgerald, they gave 2 choices, either paying the higher price or undo the repair!