Taking the Time
Customer Service: 5.0 Overall Facilities: 5.0
I have been looking for a new/used Lotus and one of the concerns I've had was finding a reliable service dealer. The best choices I was aware of was in Chicago or St. Louis. Upon further research, I came across Gator Motors in Indianapolis as a Certified Lotus Dealer and service provider. I happened to find a Lotus I was interested in there and contacted Brian Henry, the sales manager, to see if I could check it out. Unfortunately, the Lotus had sold but my wife and I still decided to visit. Brian was very gracious and took the time to give us a complete tour of the the dealership, current inventory, service department and introduce us to all the staff. Everyone was very friendly by taking a moment to receive us and tell us of their passion for Lotus and the other brands of exotics they sell and service. I was also introduced to T.J., their certified Lotus mechanic/technician, whom I heard of worked at Fox Valley, IL, and came highly respected. Brian further gave me a thrilling test drive that I will never forget in a naturally aspirated, slightly modified, 2014 Evora as well as 214 Evora S. I greatly appreciate the welcome I received from Brian and the staff of Gator Motors and feel confident that I will obtain the guidance, professionalism, sales and service that I will come to rely on when purchasing a Lotus. Thank you very much! P.S. My wife is still talking about that that Land Rover!
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