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Nick Riley, a great salesman and now a friend.
Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0
My wife and I needed a full sized SUV for our growing family. After months of searching online, I located a Durango at this dealership that was within my budget. I secured financing through my bank (just in case) and purchased a plane ticket Friday morning. The plan was to fly in that Monday, and if everything checked out, hopefully I'd be driving it back to NOLA that day. Unfortunately things did not go as planned, at first. Upon landing I gave Nick a call at Southwest Infiniti, only to find out the Durango in question was sold hours after he left Saturday evening for the weekend. I was disappointed, and upset naturally thinking that I had spent money for nothing. Nick told me he had some good news however, he received a newer Dodge Durango over the weekend. I decided to check it out just in case. I'm glad I did. Long story short, Nick worked with me, and got me into a newer Durango with more features than the original Durango I was coming to see for nearly 5k less than their original asking price, and within my budget. The best part is my wife is happy. Thanks again Nick. God Bless.
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