below average
0 Miles

Vehicle Details

Body Style: Van
Transmission: 6 Speed Automatic
Engine Type: 6 Cylinder
Drive Train: FWD
Fuel: GAS
Location: Tempe, AZ
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Information about Dealer

Do not buy here!

SB3425 on 11/29/2016

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Pricing: 1.0 Overall Experience: 1.0

I never leave online reviews, but this time I just had to. I'm a single mother of 4 kids. I bought a used Honda Odyssey at this dealership in June of 2016 for $12,000.00. The vehicle came with no warranty, but I felt confident getting a reliable car when buying directly from the Honda dealer. Since I bought the car, I already had to take it to the mechanic several times. The air conditioning stopped working just 2-3 months after I bought it and had to get it fixed. In October, all the gauges and dashboard stopped working and the van started to make strange noises. It had to be taken to get fixed again. Beginning of November it started shaking very bad and ended up at the mechanic for almost a week. After it was fixed, it started shaking again and had to be taken to the mechanic a 4th time. Now, it's shaking again and it sounds like something is rubbing against something else when driving on the freeway. We reached out directly to the general manager, but have not received any response. I don't know what to do. I can't afford constantly fixing it. Now I am stuck paying a vehicle for several years that doesn't work properly?

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Vehicle Rating & Owner Reviews

Overall Rating
  Based on 1 reviews


Gayla S. Gold on 04/30/2017

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 2 Performance Rating: 3 Interior Rating: 1 Reliability Rating: 2 Safety Rating: 2 Technology Rating: 2 Value Rating: 2

Bought new 2017 in Dec. 2016. Had 2000 EX that from the outset had transmission problems so at only 135,000 miles I bought a new EX Odyssey. The Fabric on the seats is the worst looking and feeling and why would Honda put Beige in a Van ? , shows dirt along with Beige plastic rails at the doors and ? . The Engine has some type of system ECO which is very JERKY and can not be turned off . The gas mileage is around 16 not 19 like advertised ! I Got much better mileage on the 2000 EX ! The WORST, CONFUSING, Radio system to set too much information !!! And the DRIVER'S SEAT electric does not go back far enough, at the most BACK position anyone driving that is taller than 5'7" would HATE this VAN, Honda really screwed this car up. Will most likely get rid of it with in 2 yrs.. Took all the HEAD RESTs off so I can see out.

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Overall Rating
10 / 10

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Overall Rating
5 / 10

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