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VIN 3C7WRNFL1GG363365 may have been recalled. Check full report for more information
ELECTRICAL SYSTEM:IGNITION:MODULE | ENGINE AND ENGINE COOLING:ENGINE
Chrysler (FCA US LLC) is recalling certain model year 2016 Ram 2500, 3500, 3500 Cab Chassis and 4500/5500 Cab Chassis trucks manufactured July 31, 2015, to August 13, 2015 and equipped with a 6.7L Cummins Diesel engine. In the affected vehicles, the Engine Control Module (ECM) may short circuit, causing the engine to stall without warning.
Horrible service department!
Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Pricing: 1.0 Overall Experience: 1.0
I wish I could say that the service department was great and took pride in their work, but unfortunately that's not the case. I took my 2016 town and country in for a recall and a warranty repair. At the time the service advisor made it seem that everything was going to be great. They had the vehicle for almost 2 weeks. When I got the vehicle back, it was in worse condition than when I turned it in. They left grease marks all over the back of the DVD screens and on the the leather passenger seat. I guess they wanted me to know they were in the vehicle. Also they did secure the plastic under the front bumper. The driver side was hanging off because they put the clip on the plastic but failed to clip it in the bumper prior to clipping it in the plastic. Also they put a big chip in the paint in the rear bumper. One last thing when I got it back, the remote start system does not work right. It dies every time I put my foot on the brake and push the start button. It makes me wonder what else is wrong with the vehicle since they can't even take care of the little things like wiping off the grease. If you want your vehicle back in worse condition than when you dropped it off, take it here. Another negative is I had to call three days in a row just to talk to the advisor because he would not return my calls. Now I have to go back in to get it fixed and it's a 45 min drive. It's a big inconvenience because the dealership couldn't get it right the first time. Thanks Bluebonnet.