To be more confident in your used car purchase and get more information about the auto, including its accident history, insurance records, odometer readings history and other important details, we recommend you get a vehicle history report for the car prior to buying it.
A Satisfied First Time Buyer
Customer Service: 4.0 Quality Of Work: 5.0 Friendliness: 4.0 Pricing: 5.0 Overall Experience: 4.0
After perusing their website, I inquired with Capital EuroCars in regards to the 2010 Mercedes-Benz E-350. Within a minute or so, I received a ph He call from Mr. Paul White. Mr White was very pleasant and excited about my inquiry. He invited to come by after the holidays so that I could see the vehicle and discuss purchasing. I told him that I was a first time buyer and I wanted to stay within "my means". I never once felt like he took advantage of me. He recognized that though I was a first time buyer, I was knowledgeable about the process. That meant a lot. He walked me through every step and remained honest. When I expressed that I wasn't comfortable with the first offer, he did not try to force me into anything. He understood and maintained contact with me. I reach out to him two days later with another offer and the deal was made. I drove the car off the lot today. I appreciate his jolly demeanor and professionalism. I must say that my experience with Capital EuroCars was great. However, I will note that my experience with their financing department/representative was not near as pleasant as my experience with the salesperson. The representative wasn't "business friendly" (a bit intrusive) but not personable or pleasant. All in all, it appears to be a great place and I look forward to working with them for at least the next 6 years or so.