2015 JEEP CHEROKEE

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PRICE ALERT

$17,484
$6,568
below average
41,538 Miles
20,712
Miles above average

Vehicle Details

Mileage: 41538
Color: GRANITE CRYSTAL METALLIC CLEARCO
Body Style: SUV
Transmission: Automatic
Engine Type: Regular Unleaded I-4 2.4 L/144
Drive Train: 4X4
Fuel: GAS
Location: Ionia, MI
Get EPICVIN vehicle history report

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Recalls & Defects

VIN 1C4PJMCB5FW784651 may have been recalled. Check full report for more information

AIR BAGS: ROLL PROTECTION | AIR BAGS:SIDE/WINDOW

Chrysler is recalling certain model year 2014-2015 Jeep Cherokee vehicles manufactured January 1, 2013, to November 19, 2014. The affected vehicles may experience unintended side curtain and seat air bag deployment during vehicle operation.


Information about Dealer

Red Ram Love Our Truck

5
Red Ram on 02/06/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

We Bought Red Ram Truck 2015 in Oct the sales man are all good and friendly .They were just great all of them .

View all reviews about this dealer


Vehicle Rating & Owner Reviews

Overall Rating
2.5
  Based on 116 reviews

Decent SUV, but...

3
Andrew F. on 10/29/2016

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 4 Performance Rating: 4 Interior Rating: 4 Reliability Rating: 2 Safety Rating: 4 Technology Rating: 3 Value Rating: 2

I bought this on a whim after having my '08 Wrangler blow up on me. I needed a vehicle and needed it now. I opted for the Latitude package with the 6cyl and 2wd. First impressions were good comfy, stylish I liked it. Over time though the transmission began acting strange and the check engine light was on. Long story short I'm now at 20k miles, after about 7 trips to the dealer the check light is still on and transmission is annoying at best. Software updates have done nothing it still shifts abruptly and randomly sometimes winding up between gears or slamming into gear so hard it jolts the whole vehicle. Dealer service is another matter (not good) so I'm stuck with a jerky transmission with very questionable long term reliability and a plummeting resale value. I would not recommend. Which is too bad because the rest of the vehicle is fine.

TOO MANY RECALLS

1
Robert Hollins Sr. on 09/26/2016

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 2 Performance Rating: 1 Interior Rating: 1 Reliability Rating: 1 Safety Rating: 1 Technology Rating: 2 Value Rating: 1

I bought the Jeep Cherokee Latitude in September 2015, the 1st recall was not a recall, a transmission line from the engine to transmission ( the car was sitting in my driveway ) my wife went out to go to the store, all the transmission oil was on the ground. I was told by the dealer that a "O" ring kit was blown (sitting ). since that time i have eight other recalls, now i have the 9th one, all this has taken place in one year, this just too much, i have had it, i am at my wits end. what can i do??????????????

STAY AWAY

2
Kelley on 09/25/2016

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 5 Performance Rating: 2 Interior Rating: 5 Reliability Rating: 2 Safety Rating: 5 Technology Rating: Value Rating: 2

Do not entertain the idea of trying a vehicle with a 9-speed. My 2015 Jeep Cherokee has been in the shop 7 times since I bought it a year and half ago. 9-speed transmission has no idea whether it's coming or going. RPMs spike (3500-4000) when going down or up hill and does not lower till you're on the straightaway. By that point, you have minimal power and when the transmission figures out what gear to be in, it clutters/jolts and puts you in a lower gear then you can continue accelerating. When approaching a STOP SIGN or you YIELD, you slow down and then accelerate and the transmission hesitates then shutters to get you going. My dealerships states "They are not able to duplicate the problem" yet I drive it off their lot onto the roadway with these problems occurring. Service Manager rode with me so I can "reproduce" the issues and I was told "It's normal". I had a loaner from the dealership while Chrysler arranged for an engineer to work on fixing the transmission - the loaner was a Chrysler 200 Limited. This vehicle's transmission performed the same as my Jeep.

Review of the V6 Engine Jeep Cherokee

5
Wade Beauchaine on 09/07/2016

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 4 Performance Rating: 4 Interior Rating: 4 Reliability Rating: 4 Safety Rating: 4 Technology Rating: 4 Value Rating: 4

If you are thinking of buying a Jeep Cherokee, don't get the 4 cyl engine. Go the extra money and get the V6. Gas mileage is almost the same and it has better performance. Also the transmission will shift a whole lot less while on the highway with the V6 engine making for less engine noise. The only problem I've encountered with the vehicle was a manufacturing defect with the transmission in the first 7,000 miles, since that was corrected it has been smooth driving.

Absolute Lemon.

1
Tommy C on 09/01/2016

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 2 Performance Rating: 2 Interior Rating: 4 Reliability Rating: 1 Safety Rating: 1 Technology Rating: 3 Value Rating: 3

To start simply, this car had a rebuilt engine and transmission within the first 2,500 miles. I was warned in years past never to buy a new model's first year because the companies are usually working out kinks and i wish i listened. The engine started overheating really badly at about the 1,800-2,000 miles mark. I bring it in to the dealer and those inept mechanics told me it was a faulty spark plug or something and gave me the car back next day. Within three days i had to bring the car back and on this second trip they told me the engine got so hot it cracked the engine block! Three or four weeks later i get the rebuilt car back and within 10 days of that, the transmission was completely out of whack. I bring it back and about a week later they "fixed" it and returned it to me. I fought with chrysler corporate for months to get me out of this car that i didn't feel safe in but they only care about their bottom line and basically told me to sue them. I don't have the money for lawyers especially for a lease so i'm left counting the days till i can dump this trash. I know one coworker who had similar problems to me but because he financed his he went the whole 9 yards got a lawyer and the car was deemed a lemon and he got his money back. I CANNOT ADVISE STRONGLY ENOUGH AGAINST THIS CAR OR ANY CHRYSLER PRODUCE AFTER THE NIGHTMARE I WENT THROUGH. You've been warned!

Love my trailhawk...mostly

4
Kathy on 07/15/2016

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 4 Performance Rating: 4 Interior Rating: 5 Reliability Rating: 3 Safety Rating: 5 Technology Rating: 5 Value Rating: 4

6cyl by the way but Um.. I love this jeep, for the most part. Seats were fairly comfortable, leather was soft. I had a few issues with the screen, had to be replaced once, bluetooth wouldn't always connect. Ball joint went bad pretty early on though, yet two dealerships said it was fine. Its now in the shop having the knuckle assembly replaced. 4 wheel drive was difficult especially if you wanted differentials. Jeep rode great, not terrible gas mileage. I'm hoping they worked the kinks out now.

Crime it's called a Jeep

1
Balloonknot77 on 07/12/2016

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 2 Performance Rating: 1 Interior Rating: 2 Reliability Rating: 3 Safety Rating: 5 Technology Rating: 3 Value Rating: 1

It's my fault for purchasing this high priced piece of hot trash. After owning a 1998 Cherokee that gave me ZERO issues and a half million miles (literally) I decided to try another twenty years later. I'm not stupid, I realize nothing will produce what the old fashioned straight six would in terms of dependability and torque, but it's a new era and it's all about mpg and style. I test drove the Wrangler, Grand Cherokee and of course this rolling hemroid before burning my cashier's check away on the Trail Hawk. Ranting about how terrible everything from acceleration to zero torque, to the plastic interior and cramped quarters won't do it any justice. Please just realize that your better off buying a Honda fit and spray painting a 4*4 Badge on it. Their about the same except maybe the fit has more testosterone. I just cannot get over how Daimler murdered this brand name. The other two "jeeps" I test drove had mini van V6 engines in them and also needed a strong wind from the back and a downhill to get up and move. If your thinking of buying a "jeep" after 2003 model year then do what I should have done and burn your money outside the dealership and know it's better than driving out of the lot in your new Fiat with an awd option called jeep. I paid cash for mine and plan on donating it to heritage for the blind or cars for kids in order to regain at least some of my dignity. Rest in peace Jeep.

Do not buy Cherokee. You will regret it.

1
John on 07/04/2016

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 1 Performance Rating: 1 Interior Rating: 1 Reliability Rating: 1 Safety Rating: 1 Technology Rating: 1 Value Rating: 1

When I bought this one, it was smooth and relative quiet inside for the first two months. After two months, violent shifting of transmission and trembling of the engine became severe. I went to the Jeep repair shop several times to fix this problem. They always said that this transmission is the worst one ever and there was nothing they could do except S/W update from Jeep. But officially they said that there was no problem with this car. Even when my car stalled on the crossroad two times on the way to children's school, they repeated the same word. It was very risky situation to my family. I really recommend you that you not buy this model. You will regret it.

Jeep what???

1
Gwen Shirk on 06/20/2016

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 2 Performance Rating: 1 Interior Rating: 5 Reliability Rating: 1 Safety Rating: 2 Technology Rating: 1 Value Rating: 2

Bought 2015 jeep Cherokee 4x4 limited. Had less than 2 wks, won't start, when it does start, transmission out. Was at dealer for 3 wks, two new transmission modules later, got car back for 20 hrs. Has 500 miles on it. Had towed back to dealer...same deal, transmission. Dealer had for another 4 weeks, then stripped down to wire harness. Dealer refusing to back me, towed vehicle home, have an atty, lawsuit filed today against Chrysler. Chrsler refused to respond to first atty complaint so now in civil case, oh and I'm making payments....since April 17th. A. Mazing! How can I review my new car I can't drive?

Transmission SUCKS and alot of JERKING !!!!!!!!!!!

1
KRISTI SMITH on 06/15/2016

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 5 Performance Rating: 1 Interior Rating: 5 Reliability Rating: Safety Rating: Technology Rating: Value Rating:

The jeep cherokee limited is a great looking Suv , However the 9 speed Transmission Sucks !!! The salespeople will tell you its a smooth ride which is true however if you like to be jerked forward at times going 56 miles an hour i felt like i was going to get whiplash . Immediately called the dealership since my vechicle is only 8 months old and complained about the jerking once again which makes this number 2 for taking it back to the dealership . I was told by my service advisor "It's like your cell phone we have to update the software ". Seriously I have only updated my cell phone once in the last 2 years . I have been reading alot of consumers complaints regarding the transmmission and how the dealerships keep telling consumers that everything is fine , if that was the case then explain to me why there are 190 complaints regarding the transmission on carcomplaints.com/ jeep , and also on Edmunds.com same thing consumers are reporting Transmission problems . If my issue is not taken care of by the dealership I will be taking this to Chrysler. I did not pay 45,000.00 to have a vehicle transmission jerking .

Do not buy or lease

1
Kim on 06/08/2016

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: Performance Rating: 1 Interior Rating: Reliability Rating: 1 Safety Rating: 1 Technology Rating: 2 Value Rating: 1

I leased a brand new 2015 jeep trail hawk. More recalls than any other car I've owned. Constant problems transmission number 1. Doesn't shift right, accelerates on own, turns off when foot not on brake , in 4 times . lift hatch fixed 4 times twice with new parts. Just got it back and they replaces lift hatch and said nothing is wrong with transmission. I called Jeep to complain that I've done research and there are currently civil action law suits for the same. My husband received a call from dealer and it needs new transmission. REALLY YIU JUST SAID NOTHING IS WRONG WITH IT. I DONT WANT TO DRIVE IT. I WANT THEM TO TAKE BACK. We pay a lot of money for this top of line lemon.

Do Not Buy this car!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

1
Jeffrey B. on 06/06/2016

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 5 Performance Rating: 1 Interior Rating: 4 Reliability Rating: 1 Safety Rating: 3 Technology Rating: 3 Value Rating: 1

I bought my 2015 jeep Cherokee latitude in September 2015, since day one i have had nothing but problems with it. first day complete computer reinstall and the headliner fell, two days later same thing, since then its had four axles and more software problems than i can count. dealership cannot find the problems and trying to work with the dealership and Chrysler corporate is like being between two babies that constantly fight each other. i warn anyone who is going to buy this car Don't its not worth it. I regret everyday with it and may be filing a lemon law claim or trading it in.

Perfect for people on the go

5
Matt W on 05/31/2016

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5 Safety Rating: 5 Technology Rating: 5 Value Rating: 5

The only real problem that this vehicle has, and that Jeep has addressed, is the 9-speed automatic transmission. The transmission sometimes slips during shifting, or it stays in a higher gear for much longer than it should when coasting downhill. This issue was a simple fix when I took it to the dealership and explained the problem. Everything about this Jeep is perfect for me. The price was right and the vehicle is very smooth on the road. If you've ever owned a previous body style Cherokee, then you may be more partial to that look, but 2014 and later models look better to me. It's more aerodynamically designed, and that's reflected in the fuel efficiency of 24 city (up to 26) and 31 highway (up to 35).

OMG don't buy this car!!!

2
Julie H on 05/26/2016

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 4 Performance Rating: 2 Interior Rating: 3 Reliability Rating: 1 Safety Rating: 3 Technology Rating: 3 Value Rating: 1

I bought this car May 11th 2015. I went to visit my family 4 hrs away for Memorial day 2 1/2 weeks later and the transmission light came on half way into the trip- less than 1500 miles on the car! I had to park my brand new car for a holiday weekend until a dealership opened up on Tues. They reset the light- said it was nothing. It came back on during my ride home. I drove directly to the dealer. They had the car from May 27th-June 9th and replaced the transmission. I hadn't even made a payment yet. June 12th the light is back on!!! 2174 miles on the car. I only had it back 3 days..back to the dealer I go. Now they have the car from June 12-July 2nd and they tell me they have replaced the valve body. July 7th on my way to work and the light goes back on as well as the parking brake light and the 4x4 light. I smell something burning. The dealer has to come and tow the car away. Now I am calling Chrysler asking for a repurchase- I don’t want this car! They don’t call me back for three weeks. July 22nd I get the car back after a 2nd replaced transmission. July 28th back to the dealer again! This time a 3rd transmission is placed in the car and I get it back Sept 4th. The car at this point has 2664 miles on it. I filed a lemon law suit with FCA Chrysler on July 17th 2015. I am still fighting this claim. I have been driving the car since Sept but the transmission is not right. It screams down hills and does not shift. It screams up hills and shifts so hard the whole car jerks. The dealer tells me there is nothing wrong with this transmission. It does not shift well- this is not normal. Chrysler is not responding to the lawyers on this claim and they are trying to make me settle with a deduction for the miles I have put on the car. I cannot believe that Chrysler is handling this so poorly. I will never but another Chrysler/Jeep product again nor will I recommend them. The car stinks- the company stinks!

So Disappointed and Frustrated

2
Christina on 05/19/2016

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 4 Performance Rating: 1 Interior Rating: 4 Reliability Rating: 1 Safety Rating: 1 Technology Rating: 4 Value Rating: 2

I have had my car for just over 1 year. As I write this and make a car payment my Latitude is with the dealer having its engine replaced. It has been there since last Wednesday and they are not sure if I will have it back by next week. The dealer's service department has been great. Chrysler's response has been disappointing. I am concerned about this vehicle and have wavering confidence about a safe resolution to my issue. The only way I knew there was an issue was when the car simply stopped working while I was driving. Thankfully, I was not on a major roadway and was able to safely restart and get to the dealership. While a recall may not be in order, I would suggest that Chrysler, at the very least, have each of these vehicles inspected for the defect as I know I am not the only one experiencing this issue. It took only a short Google search to find many who have had the same experience. It is really a shame, as I do like the vehicle.

Garbage. Buy another brand.

1
Mark Wiseman on 05/18/2016

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: Performance Rating: 1 Interior Rating: Reliability Rating: Safety Rating: Technology Rating: Value Rating:

Have my 2015 Chrokee for a year and a half. Always in the shop. Dashboard is like a Christmas tree. Dealers don't know how to fix it. Chrysler will not exchange car. Want me to bring it back a fourth time. Jeep customer care blames dealer, dealer blames customer care which won't authorize more costly repair. This is my forth Chrysler vehicle and my last. [contact info removed]

LOUSY 9 Speed Transmission !!

3
John R. on 05/16/2016

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 5 Performance Rating: 2 Interior Rating: 5 Reliability Rating: 2 Safety Rating: 5 Technology Rating: 5 Value Rating: 4

Stay away from ANY jeep with this 9 speed trans. Stalls and bucks, looking for the correct gear. Delays pulling into traffic then will buck into 3rd gear. Dealership lies and claims " no Problem " ! In shop 3 times for updates ! I sure hope that the feds do THEIR job and step in on the consumers behalf.

DO NOT BUY THIS VEHICLE!!!!

2
S. Washburn on 05/14/2016

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 4 Performance Rating: 2 Interior Rating: 3 Reliability Rating: 2 Safety Rating: 3 Technology Rating: 3 Value Rating: 1

This SUV is not worth spending money on! The first week I bought this Jeep the engine light came on 3 different times. Kept getting the runaround by the dealership. Now that I have had this Jeep for a year, I have realized buying it was the worst decision I ever made when buying a car. I paid a little over $32,000 and a year later it is only valued at $15,000-17,000. I cannot even trade for anything that I want because of the difference of value and what is owed. The 4WD doesn't work right at all. I have had to have the gas cap fixed, a senor in the front bumper, the backup camera and other numerous things. This Jeep is not worth it. Buyer beware!

Transmission Issues

1
Ahmad on 05/08/2016

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 2 Performance Rating: 1 Interior Rating: 3 Reliability Rating: 1 Safety Rating: 3 Technology Rating: 1 Value Rating: 1

Please beware, they have A LOT of transmission problems. I've noticed issues on my first week driving it. The process of returning the car is NOT easy.

Worst Jeep I've had

1
Gordon on 05/06/2016

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: Performance Rating: Interior Rating: Reliability Rating: Safety Rating: Technology Rating: Value Rating:

My 2015 Jeep has the V6 with that stupid stop/start feature, I hate this. If you forget to turn it off each time you start the jeep at the first stop sign it shuts off, always catches me off guard. Next is the so called 4WD, wrong it's front wheel all the time and it's supposed to kick in the rear when needed. Even in the snow or mud mode front wheels spin like crazy. I bought my first jeep in 1977 and I've had 6 different models and my wife has had 7 Grand Cheerokes, I'll never have another Cheeroke like this one. Can't wait till my wife wants a new Grand Cheeroke so I can have her old one (2014) and get rid of my 2015 Cheeroke. Update couldn't wait any longer-traded it in on a Dodge Ram.

Worse customer service

1
Ann on 05/05/2016

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 3 Performance Rating: 1 Interior Rating: 3 Reliability Rating: 1 Safety Rating: 1 Technology Rating: 1 Value Rating: 1

I have had trouble with customer service at both dealerships I've been to and through the Jeep company itself. Several issues with car and I am not impressed with its safety on ice. I'm on the verge of trading it for another brand and I've only had it 1.5 yrs (bought brand new). Never again will I own a jeep based purely on the extremely poor customer service and maintenance service.

Faulty Transmission Design

1
jasonnconn@comcast.net on 05/01/2016

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 4 Performance Rating: 1 Interior Rating: 2 Reliability Rating: 1 Safety Rating: 1 Technology Rating: 2 Value Rating: 1

Transmission has a delayed response to accelerating when turning left against oncoming traffic. Transmission is very jerky...not accelerating when it should, at some times, not going into reverse, causing several near accidents. My 16 year old daughter learned how to drive with this faulty transmission..has caused her trouble driving other cars. After dealership repair for 3rd time, I'm pursuing protection under the lemon law. Dealership Service manager said there are no fixes other than software flashes that don't work and that even a new transmission replacement would be the same design/faults. It amazes me that Jeep is still selling these cars with faulty transmissions.

Love my Jeep Cherokee Latitude!

5
Ali on 04/30/2016

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5 Safety Rating: 5 Technology Rating: 5 Value Rating: 5

I have had my 2015 Cherokee latitude for almost a year now and I love it. The transmission is different but once you get adjusted to it, you will not notice a difference. For the price you can't beat the features and warranty that this car comes with. We have 2 big dogs and this car has been perfect for us to take them around. We highly love and recommend this car!

Driver condition

5
Deloris Hill on 04/14/2016

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5 Safety Rating: 4 Technology Rating: 4 Value Rating: 5

I like my car but yes transmission was hard to adjust to. This car has issues but have all been because of the changes. The driver makes the difference. When I ajust to the car I have no issues.

Love this Trailhawk

5
JB on 04/07/2016

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: Performance Rating: 5 Interior Rating: Reliability Rating: Safety Rating: Technology Rating: Value Rating: 5

I traded in my 2015 Subaru Outback with 22,000 miles for a new 2015 Jeep Cherokee Trailhawk and I’m glad I did. I didn’t have any issues with the Outback other than it just didn’t fit my style. The Outback did get better gas mileage (around 29 combined) but it had the 4 cylinder and the Cherokee has a 271 hp V6 and can tow 4,500 pounds! I'm getting around 21 mpg with mostly city driving in my Cherokee. This Cherokee drives and handles great, fun to drive. I find the Cherokee has plenty of room for passengers and cargo. My Great Dane fits in the cargo area just fine. I love all of the features the Cherokee offers, heated steering wheel & seats, Uconnect and sound system are great. You can go just about anywhere you want with the low range transfer case and rear locker. The select drive which has auto, snow, sport, rock, and sands/mud settings are a nice feature to have. The 9 speed transmission is smooth and works well in all of the different drive select modes.

3 x's a charm 5 times a nightmare

1
Bob on 04/05/2016

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: Performance Rating: Interior Rating: Reliability Rating: Safety Rating: Technology Rating: Value Rating:

My 2015 jeep v6 Cherokee Limited is now back again for transmission work it now sounds like a helicopter noise when doing 0 to 60 and more when going back from 60 to 0. I don't see how they can deal wi y h this 9 speed it should never have been used. My other car has a 6 speed and no problems. This jeep is only 15 months old and more trouble then the other 2 jeeps I have owned. Never again with jeep

New car blues

4
bbland@indiana.edu on 04/04/2016

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 5 Performance Rating: 2 Interior Rating: 5 Reliability Rating: 1 Safety Rating: 5 Technology Rating: 3 Value Rating: 1

Just short of 3000 miles, I had to have a new axle put in my NEW CHEROKEE 2015. Ever since I've bought it the transmission has acted as if it's possessed with jerking, lunging, jerking out of first gear like it missed a gear. All the time. Every day. I'm so frustrated with this new car. Today, I'm driving a new dodge van because my new car is at the dealer for 3-4 days to make sure the car does what I said it does..... It's like they don't believe me. Protocol... whatever. The guy that sold me the car has driven it plenty of times and he feels the same problems with the car that I do. So does a few other people that I've let drive it. I'm hoping that it shows it's colors this week while the dealer has my car. I know one thing, the transmission in the Dodge Van that I'm driving today acts just like a new transmission should act. The Jeep Cherokee's 9 speed transmission is horrible.

Great MPGs.... thats about it

1
Bam Martin on 03/28/2016

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 2 Performance Rating: 1 Interior Rating: 1 Reliability Rating: 2 Safety Rating: 3 Technology Rating: 3 Value Rating: 2

I regret buying this jeep. They are not at all made the way they used to be made. Within the first 2 months of having it, the seat in the back bust at the zipper and cannot be repaired - has to be replaced. One week after purchasing I had to take it back in because the tint was bubbling. Now I'm at 15,000 miles and when you turn the car on, the RPMs go up and down and up and down and up and down.... then after about a minute they get back to normal. The transmission does not shift properly and jerks you around. I got the doors wet with rain and now all 4 of the door's interior are bubbling and destroyed. This is the most expensive piece of crap I've ever bought. I am so disappointed in Jeep. Will never buy a new jeep again.

N/a

5
Jacquelyn Bruce on 03/27/2016

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5 Safety Rating: 5 Technology Rating: 5 Value Rating: 5

DONT BUY THE LATTITUDE!

1
lisa on 03/21/2016

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 4 Performance Rating: 1 Interior Rating: 3 Reliability Rating: Safety Rating: 1 Technology Rating: 3 Value Rating:

The car was bought new 2015. Its been recalled for 3 different things. It accelerated on its own to the point where I have almost hit people. I was not aware the car would just take off on its on. That was somewhat taken care of during the recall. It downshifts on its own(sounds like its going to blow up) I was told this is normal but I don't think so. It hesitates when you go from a stop to anywhere! I've almost been hit too many times to count. Its a death trap and I have no choice but to drive this car with my children until my lease is up.

FCA Drops The Ball;

1
Courtney Smith on 03/01/2016

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 2 Performance Rating: 1 Interior Rating: 2 Reliability Rating: 1 Safety Rating: 2 Technology Rating: 1 Value Rating: 1

Purchased a 2015 3.2L V6 Jeep Cherokee with the Auto stop feature on 04 Nov 2015 with 95 original miles on it. Within the first 150 miles of ownership the vehicle was taken back for a terrible back up camera and the odd shifting patterns with forward lunging in first to second gear. The dealership I purchased the Jeep from kept a full day to tell me theirs was nothing wrong with the camera and didn't even talk about the shifting patterns. So I assumed they tested and repaired. Nope was wrong to think that at all. Took jeep back again at around 265 mile to again bring up the issue with the horrible hesitation and shifting problems. Service rep explained the vehicle needed to learn my driving habits and to break-in. So read the Jeeps manual and it stated break-in period of 350 miles. So I drove the vehicle with apprehension due to nearly being hit and almost hitting another vehicle. Jeep was taken back to service department with 587 miles where they performed a Trans quick learn procedure which only made the shifting and lunging worse. Was told to drive so the vehicle could learn my driving habits also. So I drove it to break-in as they stated but the issues never improved but just became worse. Vehicle was taken back at 858 miles and I explained it was progressing to get worse instead of better. They tested it and stated they could not duplicate the issues. Then was told that is how this model operates and it still is no broken in yet it required more miles for break-in for that transmission and engine control modules to learn. Of course I knew this was nonsense. I contacted FCA customer care over the these issues and a case number was given at that point and was advised to take to a different dealership for a second opinion, huh was my response to that suggestion. A trip to Mississippi popped into the picture so had to wait till I returned to follow their suggestion. I decided to drive the jeep to Mississippi and add these so call break-in miles to see if a change would happen. It became worse at times not wanting to accelerate through intersections to not wanting to accelerate while merging into traffic on I20 it was a scary drive. FCA was in contact with me and I told them what it did in Mississippi and Louisiana. The Jeep now has a long delay when going into reverse which nearly caused a on coming vehicle to strike my vehicle when I pulled out a little on a side road thinking it was part of a Canes restaurant parking lot in Ruston Louisiana. On the same trip returning from Mississippi on I-20 in DFW it became stop and go traffic heading west. Near Arlington I came to a complete stop on a slight incline with bumper to bumper traffic when the auto stop turned on like programed to do. Removed my foot off of the brake while hill assist was to remain engaged the engine had a slight starting delay more than normal and my jeep rolled backwards nearly hitting the vehicle behind me. I was under the assumption the Jeep would remain in place till engine started and transmission fluid pressure was back for the forward gear. Of course I became more frustrated with the dang thing now so took back to the service department at 2256 miles for these added issues that could not be ignored. Service drove 6 miles and said can not duplicate after sitting several hours. Believe one of the sales people took it out for the drive instead of the technician. I know they are getting frustrated with me taking it back to them to repair but over $29,000 was paid for an unreliable vehicle. I finally wrote the CEO of FCA and explained the problems I was having with the vehicle and that I am only getting "can not duplicate at this time" response which I believe is now the policy with FCA. I received a call from a woman higher up the chain of command asking to take to a different dealership for second opinions which to me sounds like being pawned off and starting this run around all over again. I stated to her they were quick to put me into the vehicle so they should take responsibility for this since they know its history. She told me to set up an appointment at dealership I purchased it from so they could send a field service engineer so he could trouble shoot and see if a transmission replacement is required. Well two PCM re-flashes and of course no change it still runs the same. They kept from a Tues till Fri and it sat waiting on the field service engineer to advice the service department what the next step would be. I went and picked up my vehicle because no loaner was given while they determine what the heck was going on. I am still waiting on something to be done as of 01Mar 2016 by FCA. I looked into a class action lawsuit that has been filed against FCA dealing with this same problem and put my self and details on the list for these problems also writing a complaint the NHTSA. (Edit)1 Sept 2016 traded it for a 2016 Cherokee. Lost over 10g's in trade damn. 2016 trans is better shifting.

Wish I kept my 1998 jeep cherokee

2
Tiffany on 02/29/2016

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 5 Performance Rating: 2 Interior Rating: 3 Reliability Rating: 3 Safety Rating: 2 Technology Rating: 1 Value Rating: 2

I have always had a love for Jeeps. My first Jeep, Pigeon was a 1998 Cherokee Inline 6. I loved that car to pieces, she did me good the 5 years I had her, however, I'm driving a further distance to work and school so I had to give her up sadly. Ended up buying a KIA Soul, traded that in after a year because I was scared for my life in that car. Here I thought I was getting a dream car because I always dreamed about owning a new Jeep... Then this car entered my life and I regret driving this off the lot. I don't have as many problems as other reviews, but it's a BRAND NEW CAR and shouldn't have to worry about "what if my warranty runs out and then all this happens". This Transmission is really sketch. I hate the way it jolts at random. The acceleration in this car is just as bad as the Kia Soul that I traded it in for. The AC and heater are terrible. I can never be at a comfortable temp. You're either freezing or burning up. The gas is terrible on this car. I feel like my 1998 did way better in gas. The Uconnect is a joke. It works when it wants to work. I literally have to turn off my car at times for it to sync. When it rains the tires spin and I'm not trying to jet off since it won't even do that if I tried. I'm very disappointed in Jeep. I was always proud to be a Jeep owner and now I'm kind of embarrassed. After seeing the crash videos on this car I hope I NEVER hit a pole or a wall because it seems this car like to burst up in flames. If I could get rid of this car I would. I want to take this car in and have everything checked but from the looks of it, Jeep doesn't really care. My love for Jeep has died. Whenever I get the chance I will get rid of this car. Unfortunately I have to wait many years before that happens. I better start saving now since my year is almost up in May. Do yourself a favor, don't get this car. I should have gone Import. I hate to say it but it's true.

Avoid

2
P Clark on 02/18/2016

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 3 Performance Rating: 2 Interior Rating: 2 Reliability Rating: 2 Safety Rating: 2 Technology Rating: 2 Value Rating: 2

I purchased one brand new. Left me stranded @ 1,123 miles. A wire was not soldered correctly to the computer and came off. Transmission shifting funny, and lots of engine noise. Engine oil not even in operating range @ 9,200 miles.. and motor is now ticking. Brought it to dealer, said no abnormal engine noise, but replaced the transmission.

unsure

4
Nadine on 02/17/2016

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 4 Performance Rating: 4 Interior Rating: 4 Reliability Rating: 4 Safety Rating: 4 Technology Rating: 4 Value Rating: 4

unable to unlock rear hatch inside car unable to use key to start car, fob only uconnect will not stay connected to my phone

Love it.

5
Deb Boston on 02/15/2016

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5 Safety Rating: 5 Technology Rating: 5 Value Rating: 4

I absolutely adore this Jeep. (I have the V6 engine, though.)

Buyer Beware

1
Monica on 02/11/2016

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: Performance Rating: 1 Interior Rating: Reliability Rating: Safety Rating: Technology Rating: Value Rating: 1

Please consider not buying this vehicle. Everything you hear is true. Dropped my Tranny at 320 miles, this was a brand new vehicle. The radio quits for days on end, but I was told I'm putting the key in wrong lol Shifts up to 4,000 RPMS on its own all the time. The E Brake comes on just driving along, causing us to run off the road with my daughter! Shame, Shame, Shame on you JEEP I am not going to drive my foster kids around in a lemon of a crap car. I loved the look when I got it, but at 300 miles I was singing a different tune. I even tried to return it with no luck

Fleet Technician's take on the 2014-2016 Cherokee

2
James on 02/07/2016

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 4 Performance Rating: 2 Interior Rating: 4 Reliability Rating: 1 Safety Rating: 3 Technology Rating: 3 Value Rating: 1

I work for a national car rental fleet, so I am well educated on the problems facing new cars, in fact, all of the major auto manufacturers depend on us to determine recalls. STAY FAR AWAY from any of the new Chrysler/Fiat models. In regards to this model, the Cherokee, I am sure you have read many reviews on the transmission problems, and the difficulty in dealing with the dealership and service people. This vehicle is a complete disaster. We have to deal with them on a daily basis, everything from the transmission to electrical problems. One of the worst lately is the thermostat fails around 30K. The problem is so bad we have mothballed our 2015 models because the replacement thermostat "unit", which is a non-removable thermostat housed in a multi-port junction, is unavailable for MONTHS because they are out of them.... it is a nationwide shortage. These things are dropping like flies. If yours goes out after warranty, prepare to pay at least 2 hours labor (HARD to get to) and $200 for the part. This is the worst vehicle I have ever dealt with, so if you heed the advice of someone who has worked on hundreds, STAY AWAY.

Do your research

2
Britni on 01/29/2016

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 4 Performance Rating: 1 Interior Rating: 5 Reliability Rating: 1 Safety Rating: 1 Technology Rating: 5 Value Rating: 2

In April 2015 we purchased a 2015 Jeep Cherokee, brand new! They literally unwrapped it in front of us. We were so excited for a little luxury upgrade! This car was just gorgeous inside and out! This is our 3rd Jeep, in the last 5 years. Soon after the purchase we began having issues. When we would call into the dealership to bring up our concerns regarding the violent shifting of the transmission we were told it was “normal” on EVERY occasion. So far, in 9 months it has been in for 3 recalls and 2 “software updates”. By September ’15 the transmission issues had gotten so bad we finally got them to agree to “test drive” our vehicle, our numerous attempts prior to this were always met with “well this is normal for this vehicle” and then we were told that the service department was so backed up with transmission repairs that we would have to drop off our vehicle for possibly up to two weeks, before they could look at it and we would NOT be provided a rental since the “check engine light was not on” . After basically demanding that they check this problem out because the car was just months old and has only 6k miles on it they agreed to “check” it on September 18th, they still refused to give us a rental, and we agreed to leave it for the weekend so they could address the problem. They called to notify us that they had “test drove” the car and nothing was wrong with it, my husband requested that he be able to sit in a test drive with the service man the following morning and asked him not to start or drive the car until he got there, when he showed up to do this test drive the service department told him they test drove the car again (even though they were asked not to) and that again, they found “nothing wrong with it” At this point my husband was furious. Not only did they not address the problem, but they also didn’t care to follow the requests of the cars owner. Now it is January 2016, the car is still shifting hard, or not shifting at all, as well as an issue with a recall that was done a few months ago for the car where when you would turn the air/heat on the car would sputter and almost stall, was happening again, even after the supposed “software update” So we once again contact the dealer to address an issue, they again tell us we need to just drop off our vehicle for an unspecified amount of time and they will not provide us with a rental, mind you this is our daily driver. So we then contact Chrysler directly, where they inform us we are eligible for a rental, and they will make sure that we get one, as well as be able to leave our car at the dealership for 5 days and then we will go from there. January 22, 2016 we take drop our vehicle off at the dealership so they can try to tell us what is going on with the transmission, again we are told that this is “normal” they tell us that it is a “Fiat Transmission, and that it shifts gears differently” miraculously this time the service department drives the car and says they do feel the issues we are bringing up, and that is was a “software update” to fix the problem. Well… I have already had a software update, that FAILED! Following I will list the issues; First the vehicle shifts roughly into every gear, causing my vehicle to jolt forward, second, when at a complete stop and then beginning to accelerate the vehicle has a delay, the engine revs and it finally jerks forward to go. Most the time the vehicle reaches 5-6k RPMs before it ever shifts gears. Third, when you start the car and turn on the air/heat the car drops below 1k RPMs, shakes and almost stalls. NONE of this is “normal” as the dealership states, this is especially NOT “normal” for a brand new car with significantly low mileage. The transmission should have ZERO problems. When I received my vehicle back from the dealership this last time, I got onto the freeway to drive home and it wasn’t until the vehicle reached 6k RPMs that it finally shifted into a gear. This is 100% unsafe, like I stated earlier in my letter, this is our daily driver, it is the vehicle that I buckle my two young children into EVERY SINGLE DAY, I count on this vehicle to get me to and from my destination in the safest manner available. Because of the jerking from the shifting of the transmission it can easily result in an accident. There have been times where I have almost hit the person in front of me because of the jolt forward coming out of a complete stop, as well as almost being hit from behind because my vehicle does not accelerate properly. This is not something I want to wait around for, this is something I am not willing to deal with until another “software update” is available, or until the manufacturer finally recalls this vehicle (which will happen) because it is a clear safety issue, causing my family to potentially be injured or worse. I do not feel safe in this vehicle, nor do I feel comfortable putting my children in it. Two visits to the dealership to repair this problem is far too many for a car

car review

5
dave Lyons on 01/28/2016

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5 Safety Rating: 5 Technology Rating: 5 Value Rating: 5

What's not to love. FCA is buying it back.

3
Rick on 01/19/2016

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5 Safety Rating: 5 Technology Rating: 5 Value Rating: 5

This is/was a great little vehicle. Fit my needs, loved everything about it. Good mileage. Great comfort. stylish. Bells & Whistles. I'd keep this for life if it wasn't for the transmission. Started wobbling right away, so I brought it in around 2K miles hoping it was my imagination. Nope, there were gig issues. Need new trans-axles and then a few hundred miles later it got a new axle. Got a new transmission at 5Kmiles and then another new transmission at around 12K miles. In between transmission was flashed a few times. (BTW, Do not believe the dealer if they say it i only a software issue that can be flashed or reset). After not getting much satisfaction, I filed suit. Dealer said FCA pushed these vehicles out with too little testing. FCA says that the vehicles are fine. I filed suit when I was accelerating from a lane with a RH turn onto a major roadway and the vehicle started out and then failed to move. My wife said "Hit the gas!!" I said I am as we watched a truck bearing down on us at 60MPH. I kept my foot on the floor and nothing happened for about a second til finally the jeep jerked forward. It was a close call. Heard form attorney today. Jeep is buying it back and sent me settlement papers

V-6 Trailhawk

3
Eduardo on 01/17/2016

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 3 Performance Rating: 3 Interior Rating: 3 Reliability Rating: 2 Safety Rating: 4 Technology Rating: 4 Value Rating: 3

Purchased the car in April, 2015 trading in a new Wrangler. Wife said Wrangler too big, I said lets get the Cherokee. Transmission SUCKS. It was ok for first few thousand miles but then began to hold higher gears when going downhill and then it lurches when you get back on gas. It was always searching for a better gear, now after they 'updated' and flashed the tranny, it is even worse. It will NOT downshift from 3 to 2 when between 11 and 3 mph. It will stay in 3rd., bog down and when accelerating hard enough to FORCE the downshift, it shifts hard and spins tires. It is the NEW update? Jeep can't fix thing crap. I know it's not a FCA product, it's from ZF in Germany but holy sheeps, its nearly impossible to drive smooth at slower speeds, not to mention in the rain it spins tires when forcing the 3-2 downshift Also the sunroof is the noisiest, rattling, creaking piece of garbage ever put on a vehicle, I had it in 2Xs already and now a 3rd to replace all the rubber seals-gaskets. Garbage

lemon law buy back finally DONE

1
Christopher Verbeck on 01/07/2016

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 2 Performance Rating: 1 Interior Rating: 2 Reliability Rating: 1 Safety Rating: 3 Technology Rating: 4 Value Rating: 1

I purchased my 2015 cherokee in April and by may the wobble was so bad and the shifting so dramatic that I went into a ditch. Over the next 2 months new transmission and new axel on front driver and passenger sides. 3 software updates for the transmission and still shifting horrible. Looked up lemon law rules for my state and followed them. No attorney and 6 months later they bought it back. They have no choice but to if they haven't fixed it after 4 tries. Send certified letter to corporate giving them one more try to fix it and if they don't BUY BACK TIME. Call your state's consumer protection department and they will help get you on track. They paid retail price of the vehicle plus registration, tax,doc fee,warranty fees, gap that didn't get refunded to me as well as any accessories I put on the jeep. I also got ALL the interest in paid above everything else which if you figure half your payments go toward interest at the start of the loan so was nice. Stand up for yourself and don't except a lemon. For the record I bought a nissan murano and damn impressed. Of course I still have my wrangler. ..JEEP gets in the blood.

New car that goes to the shop more than a used 1

1
Greg on 01/06/2016

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 5 Performance Rating: 1 Interior Rating: 5 Reliability Rating: 1 Safety Rating: 1 Technology Rating: 5 Value Rating: 1

Not only was my trans replaced in less than 3000 miles, I have been back to the dealer a total of 6 times now and they act like they have no idea that the trans has had problems all over the country. The internet is littered with people complaining about this car and the trans. It lags then jumps, you never know what you are going to get when you press the gas. The service trans notification lights up the dashboard regularly. Recently the key fob was not recognized while I was sitting in the car, so I couldn't start it. The air pressure on my wheels goes haywire. According to the sensors, my tires magically inflate as the car warms up...logical I guess as that air is probably warming up and expanding..(my attempt at humor). So my 4 tires start at (from front left and clockwise) 34, 31 (in red) 33 and 34. 20 minutes later 36, 33 (still red), 33 (not red) and 35. HUH? with a gage they are all 36. It's a real shame because all the gadgets in this car and the overall appearance, really make me want to overlook the fact that I'm not confident pulling out into traffic. Lastly, Chrysler Corporate are super nice, but they will not actually help you get anything done. I have my 7th appointment at the dealer this week. My 8th will probably be next week or the week after.

9 Speed Transmission,Great idea but poor execution

2
Bill Ledbetter on 01/06/2016

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 4 Performance Rating: 2 Interior Rating: 4 Reliability Rating: 2 Safety Rating: 4 Technology Rating: 3 Value Rating: 2

2015 Jeep Cherokee Latitude 4wd V6 First of all I would like to say that I drove a 2004 Jeep Grand Cherokee Limited for the better part of 10 years and (except for the gas mileage) I was extremely pleased with the vehicle. In fact my granddaughter is still driving that Jeep today. Because I was so pleased with that vehicle, I purchased a 2015 Jeep Cherokee Latitude and I absolutely love the way my vehicle looks, handles and drives as well as the gas mileage and comfort. For the most part it serves my needs very well. The only problem I have with my Jeep is outlined below: In the beginning I had no problems with the way the vehicle performed, but after about 3000 miles I began experiencing problems with the 9 speed electronic transmission. After slowing down to a near stop and then accelerating, the transmission will hesitate before engaging into the proper gear. Because of this I almost had two accidents, one of which caused me to come very close to running through the wall in my garage. Also, if I start moving forward and give the vehicle maximum acceleration, when I release the accelerator pedal, there is a substantial delay before the vehicle stops accelerating. Further, I have tried numerous times to use the manual shift feature to downshift to slow the vehicle down when driving down steep hills. There is a significant delay (several seconds) after I attempt to down shift before the transmission actually responds and by then the speed of the vehicle has increased such that the engine speed increases to over 5000 RPM when the shift occurs. For my use, the manual change feature on the Jeep is absolutely useless. Relative to the 9th gear, I have checked the transmission gear readout numerous times by moving the shift lever left, and I have never seen the transmission indicate that it was in 9th gear. In fact it will only shift to 8th gear when I am going down hill. Occasionally, after coming to a stop and then starting up, the transmission will lock up in 1st gear and I have to accelerate up to about 25 miles per hour before it shifts and then it shifts quickly through several gears. I can also force it to change by getting the engine speed up to about 2500 RPM and then letting off the accelerator thereby allowing the gears to change. I have explained and demonstrated all of this to the service manager at the dealership where I bought the vehicle and they have been most accommodating it trying to alleviate the problems I have had with the transmission. They have even replaced the transmission, to no avail. I still have the same problems and I am told by the dealership that this is all normal and within the designed operating parameters of the transmission. I have subsequently contacted Chrysler Customer Care and they opened a case number in my name (refer to above case number) wherein I was instructed to take the vehicle back to the dealership again. Upon taking the vehicle back, I was told once more that the transmission is performing within design operating parameters and their diagnostic test do not indicate any problems. Chrysler Customer Care contacted the Area Manager and he said that since the vehicle was operating as designed, there is nothing further that they would do for me. They suggested that I change the way I drive to accommodate the way the vehicle is performing. They have subsequently closed the case. This is a totally unacceptable conclusion. I have driven other new Chrysler products with automatic transmissions and they do not in any way perform the same as my Jeep. I do not know what to suggest as a solution to my dilemma, but I am extremely uncomfortable with driving my jeep even though circumstances force me to do so. I am fairly certain that there are other Cherokee owners that are having the same issues with their vehicle and I would be very surprised if there weren't some related accidents. Have subsequently traded for a new Grand Cherokee with 8 speed. Bill Georgetown, TX

Kicking myself in the butt

1
Kelley on 01/04/2016

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 4 Performance Rating: 1 Interior Rating: 5 Reliability Rating: 2 Safety Rating: 5 Technology Rating: 5 Value Rating: 2

Transmission is horrible - software updates can't correct the problem and it's ongoing. The Jeep learns driver's driving habits - I drive country, freeway and city to and from the work - Jeep doesn't know how to function. It's been in the shop 5 times the past 3 months and service says "it's normal" or "can't duplicate the problem". Transmission seems to maintain a high gear when slowing. When accelerating, there is hesitation and the Jeep lunges. Crash waiting to happen. Interior of Jeep is nicely set up. Only complaint would be to move the BRIGHT LIGHT indicator from behind the RPM'S (which hides the indicator while maintaining 1500-1750 RPMs.

Solid car for the price

4
Christopher Reed on 12/29/2015

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 5 Performance Rating: 3 Interior Rating: 5 Reliability Rating: 5 Safety Rating: 5 Technology Rating: 4 Value Rating: 5

I live in Northen New York and bought a 2015 jeep Cherokee 2.4l latitude 4x4 to commute to college. I've had logged over 6k miles on it in weather conditions from over a 100 degrees to icy and snowy roads. I've had ZERO problems with it, my only complaint is it has active drive one instead of active drive two so it has open differentials and the 4 cylinder is doggy but it will get you up to speed it just takes a couple extra seconds. I've had no issues with the 9 speed transmission either, it shifts smoothly and quietly. But everyone is slowly moving to 8 and 9 speed transmissions the silverado, ram, and charger all have 8 speeds to name a few. The Cherokee has a very smooth ride and comfortable seats, more importantly it has a quite cabin and very user friendly dash. I paid 26k for mine and I'm satisfied with it, if I'd had more money I would have gotten the Grand Cherokee. Pros- Smooth, comfortable, and quite ride. I do like the transmission, because the 9 speed makes it more snappy at low speeds, perfect for accelerating in city's and villages. Great MPG I get 32 highway and about 22 city. Cons: sluggish 4cyl but there is a v6 option (recomended), and active drive one needs a limited slip at least in the front

Let the buyer beware

2
jo on 12/24/2015

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: Performance Rating: Interior Rating: Reliability Rating: Safety Rating: Technology Rating: Value Rating:

Brought my 2014 Jeep Cherokee Latitude last year. Have had several recalls on it, but no real issues. Today, of all days, Christmas Eve, went to the mall to finish Christmas shopping as I entered the mall going up a hill I hear the engine reving, struggling look down and see SERVICE TRANSMISSION across the control panel. Went to the Jeep Dealership and all I am told is, "There is nothing we can do until Monday morning." So here I am stranded for Christmas. TERRIFIC!

Never Never Never Another Jeep

1
John Berry on 12/23/2015

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 4 Performance Rating: 4 Interior Rating: 3 Reliability Rating: 2 Safety Rating: 3 Technology Rating: 4 Value Rating: 1

Vibrates Squeaks Doors Dash And never been on a dirt road This is my 2nd. 2015 Cherokee the first one broke down 20 miles from the dealer keep it 33 days couldn't fix it told them to give me a new one or I would get a lawyer they did should have made them give my money back!!!!! The Uconnect went out after a week on the new one took 63 DAYS to get a new one. Both of them had more squeaks than a mouse in pain.

So regretful

1
The Wife on 12/21/2015

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 2 Performance Rating: 1 Interior Rating: 3 Reliability Rating: 1 Safety Rating: 1 Technology Rating: 3 Value Rating: 1

Everyone is telling the truth about the transmission. It feels like someone is slamming into the back of us. Its so scary. The car putts like a hoopty and is so loud it's embarrassing to be in a new car. I was replacing a luxury edition Mercury Mountaineer so imagine my frustratiin. The battery is missing a bolt, the rear seat belt is broken and we haven't even had it a year. The backup cam froze on me and I almost ran into a wall in my garage. When I noticed how loud the car is, I took it back to the dealership immediately, only to be told everything is fine. Sometimes it shakes so bad you can't see clearly in the mirror. There always feels like something is scraping when we're driving! I was told it could be the software making it jump. There have already been 2 recalls! The air and heat do not barely blow on your feet. This car scares me so much; I don't feel safe in it. I hate this car and want to drive it over a cliff! The sad part is i talked my husband into buying although he wanted something else. Its too much. I cant. . . .

Looks like a great vehicle, but it isn't

1
Steven Porter on 12/15/2015

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 4 Performance Rating: 3 Interior Rating: 4 Reliability Rating: 1 Safety Rating: 3 Technology Rating: 4 Value Rating:

Transmission problems make this a vehicle to avoid. My 2015 Cherokee (6 cyl, 9 speed transmission) looked great inside and out, and handled nicely. However, the powertrain was a disaster. The engine, the transmission, and the Auto Stop/Start system seemed to have declared war on each other, and the result was a vehicle that made any journey an adventure, in a bad way. It would shift into fourth gear by about 30 mph, then never be able to find an appropriate gear. The transmission's nine speeds should be named clunking, hesitating, surging, hunting, grinding, freewheeling and "3 overdrive gears that are never used". Its transmission was replaced at 900 miles, and started showing the same symptoms at 3000 miles. The vehicle had three recalls and 9 overnight stays in the dealers' repair bays in six months. It was one scary ride. This review is written in the past tense since I sold it to CarMax last month at 3200 miles and bought a 2016 Mazda CX-5 (which I love so far).



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Overall Rating
8.4 / 10


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