Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0
I origininally went into the dealership, just to get my wife's Nissan Pathfinder serviced. But while I was waiting, I decided to look through the used truck inventory. Usually when I look around the lots of other dealerships, the salesmen ambush you and want all of your personal information so they can call and Harras you. Jay Shabarga just walked up, said hi, handed me a card and said if I can show or help you in any way just let me know and he walked away and left me to look. Later that evening my son came back with me to look at trucks and Jay went with us on the test drive. No pressure. The following day I left on a planned vacation for a week, where I had looked at trucks on several lots in three states. When we came back I brought my wife in to see the one I had my eye on. Still no pressure. The following day, I came in, presented an offer, and a deal was struck! Then Dave Inman helped me get a better financing through my own credit union and I drove away with the truck. My experience was so much more comfortable because of the no arm twisting salesmanship Jay exhibited. Love the truck!
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